Emergency units

Life Healthcare emergency services

About emergency services

Emergency units are located at 41 Life Healthcare hospitals and offer emergency health services. Doctors, experienced nursing staff and specialists on call are available to ensure you receive the best emergency care, 24 hours a day, seven days a week.

Our emergency medical services also employ paramedics in fully equipped response cars at seven of our units. Call 0860 123 367 and one of the response cars from the closest unit (see units listed below) will be dispatched to you. There is only a cost if an ambulance is dispatched.

Free paramedic services, helicopter landing pads and advanced life-support assistance to immediate communities are also offered at selected units.

What services do we offer?

Depending on the geographical location of the hospital and the age and occupation of the patient, medical emergencies vary. Some of the emergency services we offer include:

  • Emergency medical care
    Care and treatment of a large variety of emergency medical situations, including common medical emergencies such as domestic trauma, mild viral infections and accidental trauma.
  • Paramedic services/Advanced Life Support (ALS)
    Includes paramedic assistance and dispatch of fully equipped response cars in medical emergencies such as cardiac arrest, myocardial infarction, severe blood loss or stroke.
  • Helicopter landing pad
    For air ambulance transfers of patients with severe trauma.
  • Hospitals with response cars
    We employ paramedics in fully equipped response cars at seven of our units.

Hospitals with response cars:


Western Cape

Free State

North West

Need assistance?

Our hospitals put patient safety first with a healthcare team that treats all emergencies efficiently and effectively. Under the expert guidance of emergency specialists, we strive to give you the best chance of a full recovery.

Useful advice:

When calling emergency medical services:

  • Keep your EMS number in an easy-to-find place and on your phone.
  • Once connected, state your name and the number you’re calling from.
  • Describe the emergency.
  • Provide as much information about the location – physical address, landmarks, etc.
  • Stay on the line with the call taker – they can assist while you wait for EMS to arrive.