Quality Administrative Support Clerk
- Function
- Administration
- Facility
- Life Westville Hospital
- Position
- Quality Administrative Support Clerk
- Introduction
-
A vacancy exists for a Quality Administrative Support Clerk, based at Life Westville Hospital, reporting to the Quality Manager (QM). The successful candidate will be responsible for supporting quality efforts and will contribute towards the optimal functioning of the hospital Quality Department through effective administrative support to the QM and through interdepartmental liaison and communication.
- Critical Outputs
-
Support the QM in delivering a superior quality service
Administrative
- Perform administrative duties relating to Quality (QMS) and Environmental (EMS) processes
- Capture, extract, collate and compile data and reports
- Manage and maintain an efficient record and filing system
- Manage and maintain Healthcare Risk waste records
- Place and process SAP orders timeously, including invoicing, receipting and follow up on non / late payments of accounts
- Attend meetings and in-service training as scheduled
- Take minutes of Health and Safety meetings and other, as required
- Assist the QM with coordinating and arranging of Quality and Legal training and Quality workshops
- Assist the QM with coordinating and arranging of Quality Audits (Internal & External)
- Assist with incident investigation
- Assist with Quality Improvement initiatives
DocumentControl
- Manage an effective document control process
- Implement and/or maintain the electronic document control system
- Monitor the document control process in the hospital/facility
COID
- Compile documentation to be submitted to COID
- Follow up with COID regarding submitted COID incident documentation
- Follow up on accounts generated through the COID process
- Requirements
-
- Grade 12
- Minimum 2 years Secretarial experience compulsory
- Secretarial qualification is advantageous
- SAP knowledge and experience compulsory
- Qualification or experience in ISO 9001: Quality Management System or Occupational Health and Safety advantageous
- Strong computer literacy and competence in full Microsoft office suite is compulsory
- Experience in dealing with customers
- Commitment towards continuous improvement
- Ability to work independently and manage time
- Reliable, motivated and hardworking
- Professional with integrity
- Confidentiality and discretion during contact with customers and colleagues.
- Knowledge of medical terminology will be advantageous
- Knowledge of private hospital procedures will be advantageous
- Competencies
-
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Building relationships
- Customer responsiveness
- Organisational awareness
- Drive & energy
- Excellence orientation
- Ethical behaviour
- cv.westville@lifehealthcare.co.za
- Closing date
- Tuesday, November 11, 2025
Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.