Quality Admin Support Clerk
- Function
- Finance/Administration
- Facility
- Life Wilgers Hospital
- Position
- Quality Admin Support Clerk
- Introduction
-
A vacancy exists for a Quality Administrative Support, based at Life Wilgers Hospital, reporting to the Quality Manager. The successful candidate will be responsible for supporting quality efforts and will contribute towards the optimal functioning of the hospital Quality Department through effective administrative support to the QSSS and through interdepartmental liaison and communication.
- Critical Outputs
-
- Support the Quality Manager in delivering a superior quality service
Administrative:
- Perform administrative duties relating to Quality (QMS) and Environmental (EMS) processes
- Capture, extract, collate and compile data and reports
- Archiving / filling: ensure the archive process is managed correctly, and assist all units with the correct processes
- Ensuring that all Health & Safety files and black boxes are all updated in all units
- Arranging and managing the QM’s annual Quality and training planner
- Attend meetings and in-service training as scheduled
- Take minutes of Health and Safety meetings and other, as required
- Assist the QM with coordinating and arranging of Quality and Legal training and Quality workshops
- Assist the QM with coordinating and arranging of Quality Audits (Internal & External)
- Assist with incident investigation
- Assist with Quality Improvement initiatives
Document Control:
- Manage an effective document control process
- Implement and/or maintain the electronic document control system
- Monitor the document control process in the hospital/facility
COID:
- Compile documentation to be submitted to COID
- Follow up with COID regarding submitted COID incident documentation
- Follow up on accounts generated through the COID process
- Requirements
-
- Grade 12
- Strong computer literacy and competence in full Microsoft office suite is essential
- Experience in dealing with customers
- Commitment towards continuous improvement
- Ability to work independently and manage time
- Reliable, motivated and hardworking
- Professional with integrity
- Confidentiality and discretion during contact with customers and colleagues.
- Knowledge of medical terminology will be advantageous
- Knowledge of hospital procedures will be advantageous
- Secretarial experience/qualification is advantageous
- Qualification or experience in ISO 9001: Quality Management System or Occupational Health and Safety advantageous
- Competencies
-
- Planning & organising
- Resilience
- Verbal & written communication
- Action orientation
- Organizational awareness
- Building relationships
- Problem solving
- Attention to detail
- Drive & energy
- Excellence orientation
- wilgers.cv@lifehealthcare.co.za
- Closing date
- Wednesday, December 10, 2025
Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.