Management Secretary

Function

Finance/Administration

Facility

Life Westville Hospital

Position

Management Secretary

Introduction

A vacancy exists for a Secretary at Life Westville Hospital, reporting to the Hospital Manager. The successful candidate will be responsible for providing full secretarial and administration support to the Hospital Manager and Management. The incumbent will be responsible with liasing with a variety of internal and external stakeholders and will be expected to function at all levels within the management team. 

Critical Outputs

• Provide full secretarial support to the Hospital Manager which entails typing of all relevant correspondence and statistics, consolidating month end reports, message taking, diary management and setting up of meetings.
• Maintaining and follow up on Doctors HPCSA and insurance certificates
• Process SAP requisitions and generate PO numbers
• Accurate and timeous minute taking and maintaining records of minutes.
• Coordinating the issuing of patient files for legal matters.
• Management of catering arrangements and venue bookings for management functions.
• The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
• Maintenance of an efficient filing system.
• Coordination and management of travel arrangements.
• Telephonic and face-to-face liaison with doctors, patients, and other key stakeholders in the business and to ensure this is conducted in a professional manner.
• Facilitate complaints from dissatisfied clients who present to the management offices or via a telephonic call, in a positive and professional manner and escalate to relevant management member to address.
• Ad hoc projects and tasks, which arise on a day-to-day basis and provide support to other management members as needed

Requirements

• Matric
• A secretarial diploma/ relevant equivalent qualification
• Minimum of 4 years Secretarial / Administration experience
• Extensive knowledge of MS Office
• Healthcare experience will be advantageous
• Ability to work in a pressured & changing environment
• Excellent verbal and written communication skills.
• Excellent attention to detail
• Excellent interpersonal skills

Competencies

• Customer excellence
• Performance pride
• Strong interpersonal skills and communication ability
• Resilience
• Ability to work in a team and independently
• Strong conflict management ability
• Attention to detail
• Enthusiastic, self-motivated and shows initiative
• Results driven
• Ethical behaviour

Email

cv.westville@lifehealthcare.co.za

Closing date

Monday, July 13, 2026