Admissions Clerk
- Function
- Patient services
- Facility
- Life Roseacres Hospital
- Position
- Admissions Clerk
- Introduction
-
A vacancy exists for Admissions Clerk at Life Roseacres Hospital reporting to Dorothea Boshof, Admission Supervisor. The successful candidate will contribute towards the optimal functioning of patient services by enabling smooth running and support in delivering quality patient care.
- Critical Outputs
-
- Carrying out admissions, discharges and receptionist duties in accordance with hospital protocols
- Liaising with medical aids to obtain authorisation for pre-admission or admission
- Performing general administration duties involved in the admission of patients including coding, billing, finalising and submission of casualty files
- Receiving, receipting and handling of cash and completing drop safe register and dropping of cash in designated safes
- Daily management of the No-Auth screens to facilitate patient authorisation
- Adhering to all Pre-admission, admissions and related protocols
- Working 12 hour shifts including weekends, public holidays and night duty as applicable
- Answering the hospital switchboard when required
- Collection of co-payments, deductibles, private fees when applicable as well as related documentation
- Working out estimates on system for private patients according to group protocols
- Performing general administration duties involved in the pre-admission and admission of patients.
- Follow up of unregistered babies with schemes to obtain authorisation for admission
- Daily clearing of the rejection screens to manage and reduce financial risk
- Daily banking
- Understanding and following the processes of admitting COID (Injury on duty) patients.
- Other tasks as delegated by Line Manager
- Requirements
-
- Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook and PowerPoint) - Academic checks will be performed to verify certificates and qualifications
- Strong customer service ethics and the ability to work under pressure with the ability to multitask
- Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)
- Excellent communication skills & experience in dealing with customers, with English as a pre-requisite.
- Knowledge of hospital procedures and medical aid and funder rules is preferable
- Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage
- Should be able to operate a busy switchboard and have an excellent telephone etiquette
- Competencies
-
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Action orientation
- Building relationships
- Customer responsiveness
- Organisational awareness
- Leading by example
- Motivating and developing people
- Excellence orientation
- Ethical behaviour
- dorothea.boshoff@lifehealthcare.co.za
- Closing date
- Tuesday, October 21, 2025
Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.