Admission Clerk

Function

Patient services

Facility

Life Robinson Private Hospital

Position

Admission Clerk

Introduction

Position has become available for committed individual to join Life Robinson Private Hospital as Admission Clerk reporting to the Admission Supervisor. Successful candidates will contribute to the effective functioning of the admission department and become part of the professional team that continuously strife for the highest standards of quality.

Critical Outputs

• Maintain a well-run, professional and patient focused admission environment.
• Manage the accuracy of the admission process and the prevention of potential risk factors.
• Synergy and teamwork – working closely with credit controllers, case manager’s reception staff and doctors.
• Liaising with medical aids to obtain authorization for admission
• Manage the risk for the hospital by adhering to all related protocols.
• Ensure quality care to all patients is maintained.
• Operating switchboard
• Handling money and receipting
• Collection of co-payments, private fees when applicable as well as related documentation
• Performing general administration duties involved in the preadmission of patients
• Billing and submission of Emergency Unit accounts
• Assist with the confirmations process when required
• Working Knowledge of COID funder rules
• Carry out admission and receptionist duties for the hospital
• Performing administrative duties involved in the admission of patients
• Admitting patients onto the Impilo system
• Assist with Daily banking and the handling of monies
• Liaising with the medical aids to obtain authorization for admission
• Working 12 hour shifts- Day and Night Shift
• Adhering to the protocols of the hospital and company
• Adhering to the procedures of the department
• Assist with other tasks as assigned by the Line manager

Requirements

• Grade 12 or equivalent
• Experience within a healthcare environment including people management and customer service experience
• Comprehensive knowledge of admissions procedures
• Working Knowledge of COID funder rules
• Understanding of the private healthcare industry, its challenges and role players would be an advantage
• Basic understanding of financial principles
• Computer proficiency (comprehensive knowledge of Impilo and IMEDS or relevant software system)
• Excellent communication and Interpersonal skills a prerequisite.
• Experience in dealing with customers.
• Knowledge of hospital procedures and medical terminology will be advantageous teamwork essential.
• Available to come to work at short noticeAbility to work under pressure

Competencies

• Problem-solving, analysis and judgement
• Self-management
• Attention to detail
• Resilience
• Integrity,
• Motivating and developing people
• Engaging diversity
• Verbal & written communication skills
• Influencing skill
• Building relationships
• Customer responsiveness
• Organizational awareness
• Excellence orientation
• Ethical behavior
• Action orientation

Email

Recruitment.Robinson@lifehealthcare.co.za

Closing date

Sunday, October 12, 2025