Administration Clerk

Function

Administration

Facility

Life Fourways Hospital

Position

Administration Clerk

Introduction

A vacancy exists for an Administration Clerk based at Life Fourways Hospital reporting to, Sibahle Xhali, Patient Services Manager. The successful candidate will be responsible for providing optimal service delivery and patient quality care.

Critical Outputs

• Performing general administration duties including research, communications, correspondence and office management
• Ownership of key strategic initiatives within the business, including leading the formulation and implementation of such initiatives
• Compilation of statistical reports and Manco presentations /other documentation for delivery to hospital manager in key internal and external format
• To promote sound communications between the Hospital Manager, Head of Departments, Group executives, territory heads and internal and external customers
• All deliveries and support to be efficient, professional, and demonstrate appropriate appreciation of sensitivity of matters required confidentially
• Front office skills and etiquettes highly required
• Comply to all the business process policies and protocols
• Participate in all relevant meetings
• Attend training when and where applicable
• Close liaison with the Doctors and Unit staff
• High standard of completion of documentation and accurate capturing of data
• Assisting patients with inquiries and directions.
• Answering Telephones
• The candidate will be required to work overtime when necessary
• Resolving queries within specified turnaround times
• To maintain good working relationship with internal and external customers
• Ensure set targets and benchmarks are met
• Contribute positively to the patient services team
• Assisting the Finance and Administration Manager with ad-hoc tasks
• General Admin duties, e.g. filing, taking of minutes etc.
• Constantly striving to improve working methods to improve standardization and efficiencies.

Requirements

• Grade 12 or NQF Level 4 equivalent qualification
• Essential to have had 3-5 years’ relevant experience
• Proven track record of working, interacting and influencing at all levels coupled with superior leadership skills
• Exposure to financial process – SAP etc.
• Highly analytical and strategic
• Excellent research capabilities
• Computer proficiency
• Excellent communication and interpersonal skills a prerequisite
• Demonstrated problem solving ability, initiative and innovation in approaching all aspects of the role.
• Ability to operate with a high degree of autonomy and flexibility in a changing environment
• Figure orientated
• Computer literate with good typing skills
• Ability to work under pressure and be professional and polite at all times
• Honest, trustworthy and reliability is a necessity

Competencies

• Leadership ability
• Adaptability
• Ability to work in a team
• Enthusiasm and drive
• Good communication skills
• Goal driven
• Energy and drive
• Problem-solving, analysis and judgment
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organizational awareness

Email

Fourways.recruitment@lifehealthcare.co.za

Closing date

Sunday, February 15, 2026