(Last updated: 18 February 2025)

1. Access to and use of the website and progressive web apps (PWAs)
   • 1.1These terms and conditions of access to and use of the Life Healthcare website and progressive web apps (PWAs) (collectively referred to in this document as the “Website”), as amended from time to time, constitute a binding agreement between you (the “user” or “you”) and Life Healthcare (“we”, "our" or "us").
   • 1.2Each time you access and use the Website, these terms and conditions will govern our respective rights and obligations. You will furthermore be deemed to have read and accepted these terms and conditions each time you access and use the Website.
   • 1.3In the event that you do not agree with any of the provisions of this agreement and do not wish to be bound by these terms and conditions, your access to and use of the Website should be terminated immediately.
2. Nature and purpose of website content
   • 2.1The content on the Website is provided for information and educational purposes only and is not intended to replace or substitute professional medical advice. In the event that you require medical advice and/or treatment, you should contact your medical practitioner or other qualified healthcare professional to assist you in suitably diagnosing any ailments or diseases and to prescribe the relevant medication and/or treatment.
   • 2.2While we have taken care to ensure that the Website content is accurate, the Website and the services accessible on or via the Website are provided "as is" without any warranty, whether express or implied and your use of and reliance on the information on the Website is entirely at your own risk.
3. Third party links and advertising
   • 3.1The Website may contain links to other websites belonging to or operated by third parties ("third party websites") and advertisements, with illustrations and/or text.
   • 3.2By making the hyperlinks and advertisements available we do not endorse such third party websites, their content, products or services they offer or the owners of such third party websites or the products or services being advertised or promoted, nor do we give any warranty in regard to the content, accuracy, suitability or fitness for purpose of any material, information or data contained in or linked to any advertisement on the Website.
   • 3.3Since we have no control over the content or security of third party websites, we will not be liable for any loss or damage you suffer, whether directly or indirectly, as a result of your use of third party websites or the products and/or services advertised. You agree that where you access any third party website or make use of products and/or services advertised on the Website, you do so entirely at your own risk.
4. Security
   • 4.1We will take all reasonable steps to secure the Website content and the information provided by and collected from you, from unauthorised access and/or disclosure. We however, do not make any warranties or representations that the Website content will be safe, secure and error-free.
   • 4.2We are under no legal duty to encrypt any content or communications from and to the Website nor are we under any legal duty to provide digital authentication of any page of the Website.
   • 4.3You may not deliver, or attempt to deliver, whether on purpose or negligently, any damaging code (such as computer viruses) to the Website, our server and/or any computer network that supports the Website. In the event that you do deliver, whether on purpose or negligently, any such damaging code, you hereby indemnify and hold us harmless against any and all liability for any damages and or losses sustained by us and any other third party as a result of such damaging code.
   • 4.4Should you commit any of the offences detailed in sections 85 to 88 of the Electronic Communications and Transaction Act 25 of 2002 (the “ECT Act”), you will, notwithstanding criminal prosecution, be liable for all resulting liability, loss or damages suffered and/or incurred by us an/or any of our partners and/or affiliates. A copy of the ECT Act can be found at here.
5. Privacy
   • 5.1Your privacy is important to us and we are committed to ensuring the privacy and integrity of information submitted by you when you access the Website, contact us electronically or register for any services offered by us or a third party. For more information on the privacy notice click here.
   • 5.2Any information that is of a personal nature and is provided by you to us, will be treated confidentially. We will not sell, rent or otherwise provide your personal information to any person without your express consent. We may however, disclose your personal information only where we are obliged in terms of any law, order of court, legal process or other lawful reason to disclose such information.
   • 5.3Notwithstanding the above, you agree that by your access to and use of the Website, we may send “cookies” from the Website to your computer. “Cookies” are information that is sent from the Website to your hard drive, where it is saved. In this way, the next time you use the Website, we will know who you are and that you have visited the Website before.
6. Disclaimer
   • 6.1We do not warrant or represent that the Website content, the services offered on the Website or access to the Website or any part thereof will be uninterrupted or error free, that defects will be corrected, or that the Website and/or the server that makes it available to you is free of viruses or destructive code. We furthermore do not make any warranty or representation, whether express or implied as to the reliability, accuracy, usefulness, adequacy, quality, currency, completeness, suitability, fitness for any purpose or otherwise of any of the information, advertisements, services, facilities, data or material displayed on or accessed by you from the Website.
   • 6.2The information on the Website is shared on condition that readers will make their own determination, including seeking advice from a healthcare professional. E&OE. Life Healthcare Group Ltd does not accept any responsibility for any loss or damage suffered by the reader as a result of the information provided.