Patient experience survey

598

Happy Clients

667

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2017-11-16 - 2018-11-16

Likely To Recommend Hospital

89.96%

667 Total Patient Responses

Overall Experience Score

8.66/10

667 Total Patient Responses

Admission Staff

Score: 98.19/100

  • Yes

  • No

665 Total Patient Responses

Nursing Staff

Score: 91.58/100

667 Total Patient Responses

Doctors

Score: 96.74/100

664 Total Patient Responses

Pain Management

Score: 92.86/100

579 Total Patient Responses

Hospital Environment

Score: 86.43/100

636 Total Patient Responses

Responsiveness of Staff

Score: 89.24/100

521 Total Patient Responses

Medication Information

Score: 81.63/100

525 Total Patient Responses

Food

Score: 85.31/100

601 Total Patient Responses

Discharge Information

Score: 75.86/100

667 Total Patient Responses

Likely To Recommend Hospital

89.57%

607 Total Patient Responses

Overall Experience Score

8.51/10

607 Total Patient Responses

Reception Staff

Score: 97.18/100

603 Total Patient Responses

Nursing Staff

Score: 96.52/100

604 Total Patient Responses

Doctors

Score: 92.45/100

605 Total Patient Responses

Pain Management

Score: 92.66/100

518 Total Patient Responses

Emergency Unit Environment

Score: 98.65/100

594 Total Patient Responses

Responsiveness of Staff

Score: 96.42/100

530 Total Patient Responses

Medication Information

Score: 93.39/100

514 Total Patient Responses

PRIORITISATION

Score: 87.78/100

602 Total Patient Responses