Patient experience survey

610

Happy Clients

663

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2018-03-19 - 2019-03-19

Likely To Recommend Hospital

91.81%

663 Total Patient Responses

Overall Experience Score

8.86/10

663 Total Patient Responses

Admission Staff

Score: 98.86/100

  • Yes

  • No

658 Total Patient Responses

Nursing Staff

Score: 93.25/100

662 Total Patient Responses

Doctors

Score: 96.63/100

660 Total Patient Responses

Pain Management

Score: 94.41/100

554 Total Patient Responses

Hospital Environment

Score: 87.33/100

619 Total Patient Responses

Responsiveness of Staff

Score: 91.05/100

490 Total Patient Responses

Medication Information

Score: 81.31/100

504 Total Patient Responses

Food

Score: 86.79/100

595 Total Patient Responses

Discharge Information

Score: 76.92/100

663 Total Patient Responses

Likely To Recommend Hospital

89.55%

571 Total Patient Responses

Overall Experience Score

8.50/10

571 Total Patient Responses

Reception Staff

Score: 97.71/100

567 Total Patient Responses

Nursing Staff

Score: 95.58/100

568 Total Patient Responses

Doctors

Score: 92.34/100

566 Total Patient Responses

Pain Management

Score: 91.80/100

488 Total Patient Responses

Emergency Unit Environment

Score: 98.57/100

558 Total Patient Responses

Responsiveness of Staff

Score: 95.49/100

510 Total Patient Responses

Medication Information

Score: 94.70/100

491 Total Patient Responses

PRIORITISATION

Score: 86.18/100

568 Total Patient Responses