Patient experience survey

1123

Happy Clients

1256

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-03-14 - 2025-03-14

Likely To Recommend Hospital

94.43%

1255 Total Patient Responses

Overall Experience Score

8.94/10

1256 Total Patient Responses

Admission staff

Score: 97.18/100

  • Yes

  • No

1271 Total Patient Responses

Nursing staff

Score: 94.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1516 Total Patient Responses

Doctors

Score: 97.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1389 Total Patient Responses

Pain management

Score: 94.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1058 Total Patient Responses

Hospital environment

Score: 87.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1547 Total Patient Responses

Responsiveness of staff

Score: 91.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1063 Total Patient Responses

Medication information

Score: 82.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1069 Total Patient Responses

Food

Score: 90.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1373 Total Patient Responses

Discharge information

Score: 76.19/100

  • Yes

  • No

1498 Total Patient Responses

Likely To Recommend Hospital

93.6%

781 Total Patient Responses

Overall Experience Score

8.8/10

781 Total Patient Responses

Reception staff

Score: 96.36/100

769 Total Patient Responses

Nursing staff

Score: 96.86/100

823 Total Patient Responses

Doctors

Score: 95.26/100

810 Total Patient Responses

Pain management

Score: 94.25/100

713 Total Patient Responses

Emergency Unit environment

Score: 98.97/100

778 Total Patient Responses

Responsiveness of staff

Score: 95.26/100

718 Total Patient Responses

Medication information

Score: 93.17/100

688 Total Patient Responses

Prioritisation

Score: 88.47/100

917 Total Patient Responses