Patient experience survey

1077

Happy Clients

1207

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-05-19 - 2026-05-19

Likely To Recommend Hospital

94.36%

1207 Total Patient Responses

Overall Experience Score

8.92/10

1207 Total Patient Responses

Admission staff

Score: 97.14/100

  • Yes

  • No

1213 Total Patient Responses

Nursing staff

Score: 94.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1427 Total Patient Responses

Doctors

Score: 98.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1319 Total Patient Responses

Pain management

Score: 96.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1051 Total Patient Responses

Hospital environment

Score: 87.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1458 Total Patient Responses

Responsiveness of staff

Score: 90.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1030 Total Patient Responses

Medication information

Score: 83.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1041 Total Patient Responses

Food

Score: 89.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1327 Total Patient Responses

Discharge information

Score: 75.93/100

  • Yes

  • No

1402 Total Patient Responses

Likely To Recommend Hospital

92.83%

864 Total Patient Responses

Overall Experience Score

8.82/10

864 Total Patient Responses

Reception staff

Score: 97.41/100

849 Total Patient Responses

Nursing staff

Score: 96.86/100

910 Total Patient Responses

Doctors

Score: 94.93/100

901 Total Patient Responses

Pain management

Score: 93.76/100

785 Total Patient Responses

Emergency Unit environment

Score: 96.97/100

858 Total Patient Responses

Responsiveness of staff

Score: 94.89/100

802 Total Patient Responses

Medication information

Score: 94.42/100

771 Total Patient Responses

Prioritisation

Score: 85.89/100

1016 Total Patient Responses