Patient experience survey

606

Happy Clients

662

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2018-05-23 - 2019-05-23

Likely To Recommend Hospital

91.75%

662 Total Patient Responses

Overall Experience Score

8.84/10

662 Total Patient Responses

Admission Staff

Score: 98.93/100

  • Yes

  • No

655 Total Patient Responses

Nursing Staff

Score: 93.32/100

660 Total Patient Responses

Doctors

Score: 96.75/100

661 Total Patient Responses

Pain Management

Score: 94.48/100

553 Total Patient Responses

Hospital Environment

Score: 87.43/100

614 Total Patient Responses

Responsiveness of Staff

Score: 90.45/100

493 Total Patient Responses

Medication Information

Score: 80.63/100

491 Total Patient Responses

Food

Score: 86.04/100

596 Total Patient Responses

Discharge Information

Score: 76.89/100

662 Total Patient Responses

Likely To Recommend Hospital

89.19%

589 Total Patient Responses

Overall Experience Score

8.48/10

589 Total Patient Responses

Reception Staff

Score: 97.61/100

587 Total Patient Responses

Nursing Staff

Score: 95.55/100

587 Total Patient Responses

Doctors

Score: 93.16/100

580 Total Patient Responses

Pain Management

Score: 90.77/100

509 Total Patient Responses

Emergency Unit Environment

Score: 98.27/100

577 Total Patient Responses

Responsiveness of Staff

Score: 94.93/100

533 Total Patient Responses

Medication Information

Score: 95.54/100

516 Total Patient Responses

PRIORITISATION

Score: 85.75/100

585 Total Patient Responses