Patient experience survey

644

Happy Clients

699

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

91.37%

699 Total Patient Responses

Overall Experience Score

8.84/10

699 Total Patient Responses

Admission Staff

Score: 98.91/100

  • Yes

  • No

692 Total Patient Responses

Nursing Staff

Score: 93.01/100

697 Total Patient Responses

Doctors

Score: 96.74/100

698 Total Patient Responses

Pain Management

Score: 94.39/100

573 Total Patient Responses

Hospital Environment

Score: 87.08/100

645 Total Patient Responses

Responsiveness of Staff

Score: 89.82/100

521 Total Patient Responses

Medication Information

Score: 79.90/100

508 Total Patient Responses

Food

Score: 85.83/100

628 Total Patient Responses

Discharge Information

Score: 76.47/100

699 Total Patient Responses

Likely To Recommend Hospital

88.87%

575 Total Patient Responses

Overall Experience Score

8.47/10

575 Total Patient Responses

Reception Staff

Score: 97.56/100

573 Total Patient Responses

Nursing Staff

Score: 95.36/100

574 Total Patient Responses

Doctors

Score: 93.05/100

566 Total Patient Responses

Pain Management

Score: 90.20/100

500 Total Patient Responses

Emergency Unit Environment

Score: 98.22/100

563 Total Patient Responses

Responsiveness of Staff

Score: 94.27/100

524 Total Patient Responses

Medication Information

Score: 95.25/100

505 Total Patient Responses

PRIORITISATION

Score: 84.81/100

571 Total Patient Responses