Patient experience survey

330

Happy Clients

367

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

89.29%

367 Total Patient Responses

Overall Experience Score

8.65/10

367 Total Patient Responses

Admission Staff

Score: 98.32/100

  • Yes

  • No

360 Total Patient Responses

Nursing Staff

Score: 91.32/100

366 Total Patient Responses

Doctors

Score: 96.91/100

365 Total Patient Responses

Pain Management

Score: 91.30/100

310 Total Patient Responses

Hospital Environment

Score: 85.51/100

339 Total Patient Responses

Responsiveness of Staff

Score: 87.60/100

297 Total Patient Responses

Medication Information

Score: 81.33/100

289 Total Patient Responses

Food

Score: 84.09/100

334 Total Patient Responses

Discharge Information

Score: 77.79/100

367 Total Patient Responses

Likely To Recommend Hospital

90.65%

310 Total Patient Responses

Overall Experience Score

8.73/10

310 Total Patient Responses

Reception Staff

Score: 96.42/100

307 Total Patient Responses

Nursing Staff

Score: 96.80/100

309 Total Patient Responses

Doctors

Score: 96.17/100

307 Total Patient Responses

Pain Management

Score: 94.14/100

273 Total Patient Responses

Emergency Unit Environment

Score: 96.73/100

306 Total Patient Responses

Responsiveness of Staff

Score: 95.82/100

287 Total Patient Responses

Medication Information

Score: 95.97/100

273 Total Patient Responses

PRIORITISATION

Score: 88.04/100

307 Total Patient Responses