Patient experience survey

709

Happy Clients

784

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

90.65%

784 Total Patient Responses

Overall Experience Score

8.73/10

784 Total Patient Responses

Admission Staff

Score: 98.50/100

  • Yes

  • No

775 Total Patient Responses

Nursing Staff

Score: 92.39/100

782 Total Patient Responses

Doctors

Score: 96.36/100

777 Total Patient Responses

Pain Management

Score: 93.60/100

630 Total Patient Responses

Hospital Environment

Score: 86.64/100

718 Total Patient Responses

Responsiveness of Staff

Score: 89.08/100

572 Total Patient Responses

Medication Information

Score: 79.08/100

579 Total Patient Responses

Food

Score: 83.97/100

701 Total Patient Responses

Discharge Information

Score: 75.96/100

784 Total Patient Responses

Likely To Recommend Hospital

89.86%

595 Total Patient Responses

Overall Experience Score

8.58/10

595 Total Patient Responses

Reception Staff

Score: 98.65/100

592 Total Patient Responses

Nursing Staff

Score: 96.03/100

594 Total Patient Responses

Doctors

Score: 94.16/100

586 Total Patient Responses

Pain Management

Score: 92.06/100

529 Total Patient Responses

Emergency Unit Environment

Score: 97.77/100

583 Total Patient Responses

Responsiveness of Staff

Score: 94.74/100

551 Total Patient Responses

Medication Information

Score: 96.27/100

536 Total Patient Responses

PRIORITISATION

Score: 85.70/100

593 Total Patient Responses