Patient experience survey

620

Happy Clients

691

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

90.21%

691 Total Patient Responses

Overall Experience Score

8.65/10

691 Total Patient Responses

Admission Staff

Score: 97.88/100

  • Yes

  • No

688 Total Patient Responses

Nursing Staff

Score: 91.88/100

690 Total Patient Responses

Doctors

Score: 96.70/100

688 Total Patient Responses

Pain Management

Score: 92.71/100

597 Total Patient Responses

Hospital Environment

Score: 86.28/100

656 Total Patient Responses

Responsiveness of Staff

Score: 89.82/100

538 Total Patient Responses

Medication Information

Score: 82.40/100

542 Total Patient Responses

Food

Score: 86.00/100

618 Total Patient Responses

Discharge Information

Score: 76.56/100

691 Total Patient Responses

Likely To Recommend Hospital

89.80%

624 Total Patient Responses

Overall Experience Score

8.53/10

624 Total Patient Responses

Reception Staff

Score: 97.58/100

619 Total Patient Responses

Nursing Staff

Score: 96.44/100

621 Total Patient Responses

Doctors

Score: 92.43/100

622 Total Patient Responses

Pain Management

Score: 92.66/100

545 Total Patient Responses

Emergency Unit Environment

Score: 98.69/100

612 Total Patient Responses

Responsiveness of Staff

Score: 96.51/100

545 Total Patient Responses

Medication Information

Score: 93.10/100

536 Total Patient Responses

PRIORITISATION

Score: 87.63/100

621 Total Patient Responses