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Patient experience survey

1071

Happy Clients

1202

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-04-19 - 2026-04-19

Likely To Recommend Hospital

94.34%

1202 Total Patient Responses

Overall Experience Score

8.91/10

1202 Total Patient Responses

Admission staff

Score: 97.08/100

  • Yes

  • No

1209 Total Patient Responses

Nursing staff

Score: 94.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1420 Total Patient Responses

Doctors

Score: 97.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1319 Total Patient Responses

Pain management

Score: 95.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1039 Total Patient Responses

Hospital environment

Score: 87.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1440 Total Patient Responses

Responsiveness of staff

Score: 90.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1027 Total Patient Responses

Medication information

Score: 82.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1034 Total Patient Responses

Food

Score: 89.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1327 Total Patient Responses

Discharge information

Score: 75.54/100

  • Yes

  • No

1396 Total Patient Responses

Likely To Recommend Hospital

92.71%

892 Total Patient Responses

Overall Experience Score

8.83/10

892 Total Patient Responses

Reception staff

Score: 97.61/100

877 Total Patient Responses

Nursing staff

Score: 97.04/100

937 Total Patient Responses

Doctors

Score: 94.89/100

929 Total Patient Responses

Pain management

Score: 94.10/100

813 Total Patient Responses

Emergency Unit environment

Score: 97.29/100

885 Total Patient Responses

Responsiveness of staff

Score: 95.06/100

830 Total Patient Responses

Medication information

Score: 94.13/100

800 Total Patient Responses

Prioritisation

Score: 86.06/100

1049 Total Patient Responses