Patient experience survey

358

Happy Clients

418

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2021-01-24 - 2022-01-24

Likely To Recommend Hospital

87.56%

418 Total Patient Responses

Overall Experience Score

8.40/10

418 Total Patient Responses

Admission Staff

Score: 96.79/100

  • Yes

  • No

410 Total Patient Responses

Nursing Staff

Score: 89.91/100

417 Total Patient Responses

Doctors

Score: 95.88/100

414 Total Patient Responses

Pain Management

Score: 91.60/100

330 Total Patient Responses

Hospital Environment

Score: 83.97/100

382 Total Patient Responses

Responsiveness of Staff

Score: 86.45/100

308 Total Patient Responses

Medication Information

Score: 77.00/100

317 Total Patient Responses

Food

Score: 81.50/100

371 Total Patient Responses

Discharge Information

Score: 76.32/100

418 Total Patient Responses

Likely To Recommend Hospital

90.82%

345 Total Patient Responses

Overall Experience Score

8.77/10

345 Total Patient Responses

Reception Staff

Score: 97.94/100

339 Total Patient Responses

Nursing Staff

Score: 95.59/100

341 Total Patient Responses

Doctors

Score: 94.22/100

342 Total Patient Responses

Pain Management

Score: 92.90/100

310 Total Patient Responses

Emergency Unit Environment

Score: 99.40/100

333 Total Patient Responses

Responsiveness of Staff

Score: 94.39/100

303 Total Patient Responses

Medication Information

Score: 91.15/100

305 Total Patient Responses

PRIORITISATION

Score: 86.23/100

344 Total Patient Responses