Patient experience survey

604

Happy Clients

673

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

90.30%

673 Total Patient Responses

Overall Experience Score

8.71/10

673 Total Patient Responses

Admission Staff

Score: 98.65/100

  • Yes

  • No

670 Total Patient Responses

Nursing Staff

Score: 91.84/100

673 Total Patient Responses

Doctors

Score: 96.75/100

671 Total Patient Responses

Pain Management

Score: 93.12/100

573 Total Patient Responses

Hospital Environment

Score: 86.24/100

638 Total Patient Responses

Responsiveness of Staff

Score: 89.07/100

514 Total Patient Responses

Medication Information

Score: 80.88/100

524 Total Patient Responses

Food

Score: 85.11/100

609 Total Patient Responses

Discharge Information

Score: 76.23/100

673 Total Patient Responses

Likely To Recommend Hospital

88.97%

583 Total Patient Responses

Overall Experience Score

8.47/10

583 Total Patient Responses

Reception Staff

Score: 97.59/100

580 Total Patient Responses

Nursing Staff

Score: 95.68/100

580 Total Patient Responses

Doctors

Score: 91.64/100

579 Total Patient Responses

Pain Management

Score: 91.45/100

503 Total Patient Responses

Emergency Unit Environment

Score: 98.77/100

569 Total Patient Responses

Responsiveness of Staff

Score: 95.58/100

520 Total Patient Responses

Medication Information

Score: 93.76/100

497 Total Patient Responses

PRIORITISATION

Score: 85.90/100

578 Total Patient Responses