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Patient experience survey

1075

Happy Clients

1189

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-08-07 - 2026-08-07

Likely To Recommend Hospital

94.61%

1189 Total Patient Responses

Overall Experience Score

9.04/10

1189 Total Patient Responses

Admission staff

Score: 97.14/100

  • Yes

  • No

1198 Total Patient Responses

Nursing staff

Score: 94.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1405 Total Patient Responses

Doctors

Score: 97.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1301 Total Patient Responses

Pain management

Score: 95.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1024 Total Patient Responses

Hospital environment

Score: 87.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1413 Total Patient Responses

Responsiveness of staff

Score: 90.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1013 Total Patient Responses

Medication information

Score: 83.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1026 Total Patient Responses

Food

Score: 90.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1290 Total Patient Responses

Discharge information

Score: 76.96/100

  • Yes

  • No

1381 Total Patient Responses

Likely To Recommend Hospital

92.94%

865 Total Patient Responses

Overall Experience Score

8.85/10

865 Total Patient Responses

Reception staff

Score: 97.30/100

853 Total Patient Responses

Nursing staff

Score: 96.75/100

917 Total Patient Responses

Doctors

Score: 94.66/100

903 Total Patient Responses

Pain management

Score: 93.09/100

781 Total Patient Responses

Emergency Unit environment

Score: 97.21/100

859 Total Patient Responses

Responsiveness of staff

Score: 94.76/100

801 Total Patient Responses

Medication information

Score: 93.97/100

779 Total Patient Responses

Prioritisation

Score: 85.71/100

1020 Total Patient Responses