Patient experience survey

1068

Happy Clients

1182

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-07-19 - 2026-07-19

Likely To Recommend Hospital

94.58%

1182 Total Patient Responses

Overall Experience Score

9.04/10

1182 Total Patient Responses

Admission staff

Score: 97.43/100

  • Yes

  • No

1189 Total Patient Responses

Nursing staff

Score: 94.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1388 Total Patient Responses

Doctors

Score: 97.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1294 Total Patient Responses

Pain management

Score: 95.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1025 Total Patient Responses

Hospital environment

Score: 87.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1417 Total Patient Responses

Responsiveness of staff

Score: 91.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1011 Total Patient Responses

Medication information

Score: 84.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1010 Total Patient Responses

Food

Score: 91.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1272 Total Patient Responses

Discharge information

Score: 77.24/100

  • Yes

  • No

1376 Total Patient Responses

Likely To Recommend Hospital

92.85%

853 Total Patient Responses

Overall Experience Score

8.83/10

853 Total Patient Responses

Reception staff

Score: 97.02/100

840 Total Patient Responses

Nursing staff

Score: 96.67/100

902 Total Patient Responses

Doctors

Score: 94.90/100

890 Total Patient Responses

Pain management

Score: 93.53/100

773 Total Patient Responses

Emergency Unit environment

Score: 97.05/100

847 Total Patient Responses

Responsiveness of staff

Score: 94.82/100

791 Total Patient Responses

Medication information

Score: 94.23/100

763 Total Patient Responses

Prioritisation

Score: 85.78/100

1007 Total Patient Responses