Patient experience survey

699

Happy Clients

784

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2019-03-31 - 2020-03-31

Likely To Recommend Hospital

89.12%

784 Total Patient Responses

Overall Experience Score

8.61/10

784 Total Patient Responses

Admission Staff

Score: 98.45/100

  • Yes

  • No

779 Total Patient Responses

Nursing Staff

Score: 91.58/100

783 Total Patient Responses

Doctors

Score: 96.19/100

777 Total Patient Responses

Pain Management

Score: 92.95/100

648 Total Patient Responses

Hospital Environment

Score: 86.10/100

722 Total Patient Responses

Responsiveness of Staff

Score: 88.19/100

591 Total Patient Responses

Medication Information

Score: 79.65/100

586 Total Patient Responses

Food

Score: 82.62/100

699 Total Patient Responses

Discharge Information

Score: 75.70/100

784 Total Patient Responses

Likely To Recommend Hospital

90.19%

581 Total Patient Responses

Overall Experience Score

8.66/10

581 Total Patient Responses

Reception Staff

Score: 97.75/100

578 Total Patient Responses

Nursing Staff

Score: 96.95/100

581 Total Patient Responses

Doctors

Score: 95.60/100

577 Total Patient Responses

Pain Management

Score: 94.75/100

514 Total Patient Responses

Emergency Unit Environment

Score: 97.55/100

572 Total Patient Responses

Responsiveness of Staff

Score: 96.15/100

545 Total Patient Responses

Medication Information

Score: 97.51/100

522 Total Patient Responses

PRIORITISATION

Score: 86.85/100

578 Total Patient Responses