Patient experience survey

710

Happy Clients

786

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

89.91%

786 Total Patient Responses

Overall Experience Score

8.70/10

786 Total Patient Responses

Admission Staff

Score: 98.58/100

  • Yes

  • No

779 Total Patient Responses

Nursing Staff

Score: 92.34/100

784 Total Patient Responses

Doctors

Score: 96.64/100

779 Total Patient Responses

Pain Management

Score: 93.65/100

637 Total Patient Responses

Hospital Environment

Score: 86.78/100

721 Total Patient Responses

Responsiveness of Staff

Score: 89.11/100

581 Total Patient Responses

Medication Information

Score: 79.76/100

580 Total Patient Responses

Food

Score: 84.00/100

698 Total Patient Responses

Discharge Information

Score: 75.83/100

786 Total Patient Responses

Likely To Recommend Hospital

90.58%

587 Total Patient Responses

Overall Experience Score

8.71/10

587 Total Patient Responses

Reception Staff

Score: 98.46/100

583 Total Patient Responses

Nursing Staff

Score: 96.89/100

587 Total Patient Responses

Doctors

Score: 95.86/100

581 Total Patient Responses

Pain Management

Score: 94.23/100

520 Total Patient Responses

Emergency Unit Environment

Score: 98.10/100

578 Total Patient Responses

Responsiveness of Staff

Score: 95.97/100

546 Total Patient Responses

Medication Information

Score: 97.35/100

528 Total Patient Responses

PRIORITISATION

Score: 87.30/100

586 Total Patient Responses