Patient experience survey

1149

Happy Clients

1283

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-07-03 - 2025-07-03

Likely To Recommend Hospital

94.93%

1282 Total Patient Responses

Overall Experience Score

8.96/10

1283 Total Patient Responses

Admission staff

Score: 96.92/100

  • Yes

  • No

1300 Total Patient Responses

Nursing staff

Score: 94.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1543 Total Patient Responses

Doctors

Score: 97.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1406 Total Patient Responses

Pain management

Score: 94.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1081 Total Patient Responses

Hospital environment

Score: 87.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1566 Total Patient Responses

Responsiveness of staff

Score: 91.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1090 Total Patient Responses

Medication information

Score: 83.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1101 Total Patient Responses

Food

Score: 90.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1412 Total Patient Responses

Discharge information

Score: 75.25/100

  • Yes

  • No

1504 Total Patient Responses

Likely To Recommend Hospital

94.03%

820 Total Patient Responses

Overall Experience Score

8.85/10

820 Total Patient Responses

Reception staff

Score: 97.52/100

808 Total Patient Responses

Nursing staff

Score: 97.28/100

866 Total Patient Responses

Doctors

Score: 95.13/100

850 Total Patient Responses

Pain management

Score: 94.14/100

751 Total Patient Responses

Emergency Unit environment

Score: 99.02/100

815 Total Patient Responses

Responsiveness of staff

Score: 95.39/100

759 Total Patient Responses

Medication information

Score: 93.96/100

728 Total Patient Responses

Prioritisation

Score: 88.63/100

962 Total Patient Responses