Patient experience survey

1074

Happy Clients

1191

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-06-29 - 2026-06-29

Likely To Recommend Hospital

94.46%

1191 Total Patient Responses

Overall Experience Score

9.02/10

1191 Total Patient Responses

Admission staff

Score: 97.32/100

  • Yes

  • No

1197 Total Patient Responses

Nursing staff

Score: 94.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1399 Total Patient Responses

Doctors

Score: 97.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1301 Total Patient Responses

Pain management

Score: 95.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1032 Total Patient Responses

Hospital environment

Score: 87.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1438 Total Patient Responses

Responsiveness of staff

Score: 91.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1017 Total Patient Responses

Medication information

Score: 83.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1017 Total Patient Responses

Food

Score: 91.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1297 Total Patient Responses

Discharge information

Score: 76.99/100

  • Yes

  • No

1385 Total Patient Responses

Likely To Recommend Hospital

93%

858 Total Patient Responses

Overall Experience Score

8.84/10

858 Total Patient Responses

Reception staff

Score: 97.28/100

845 Total Patient Responses

Nursing staff

Score: 96.69/100

906 Total Patient Responses

Doctors

Score: 94.94/100

897 Total Patient Responses

Pain management

Score: 93.71/100

779 Total Patient Responses

Emergency Unit environment

Score: 97.07/100

853 Total Patient Responses

Responsiveness of staff

Score: 94.85/100

796 Total Patient Responses

Medication information

Score: 94.26/100

766 Total Patient Responses

Prioritisation

Score: 85.90/100

1010 Total Patient Responses