Patient experience survey

327

Happy Clients

368

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2020-05-12 - 2021-05-12

Likely To Recommend Hospital

88.32%

368 Total Patient Responses

Overall Experience Score

8.58/10

368 Total Patient Responses

Admission Staff

Score: 98.18/100

  • Yes

  • No

361 Total Patient Responses

Nursing Staff

Score: 90.84/100

367 Total Patient Responses

Doctors

Score: 96.66/100

365 Total Patient Responses

Pain Management

Score: 91.42/100

307 Total Patient Responses

Hospital Environment

Score: 84.88/100

337 Total Patient Responses

Responsiveness of Staff

Score: 87.76/100

287 Total Patient Responses

Medication Information

Score: 80.30/100

285 Total Patient Responses

Food

Score: 82.95/100

339 Total Patient Responses

Discharge Information

Score: 77.72/100

368 Total Patient Responses

Likely To Recommend Hospital

90.74%

313 Total Patient Responses

Overall Experience Score

8.79/10

313 Total Patient Responses

Reception Staff

Score: 97.41/100

309 Total Patient Responses

Nursing Staff

Score: 96.34/100

311 Total Patient Responses

Doctors

Score: 95.66/100

309 Total Patient Responses

Pain Management

Score: 93.77/100

273 Total Patient Responses

Emergency Unit Environment

Score: 97.72/100

307 Total Patient Responses

Responsiveness of Staff

Score: 94.76/100

286 Total Patient Responses

Medication Information

Score: 93.41/100

273 Total Patient Responses

PRIORITISATION

Score: 87.60/100

312 Total Patient Responses