Patient experience survey

1067

Happy Clients

1181

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-07-20 - 2026-07-20

Likely To Recommend Hospital

94.58%

1181 Total Patient Responses

Overall Experience Score

9.03/10

1181 Total Patient Responses

Admission staff

Score: 97.43/100

  • Yes

  • No

1188 Total Patient Responses

Nursing staff

Score: 94.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1387 Total Patient Responses

Doctors

Score: 97.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1293 Total Patient Responses

Pain management

Score: 95.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1024 Total Patient Responses

Hospital environment

Score: 87.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1416 Total Patient Responses

Responsiveness of staff

Score: 91.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1010 Total Patient Responses

Medication information

Score: 84.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1010 Total Patient Responses

Food

Score: 90.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1271 Total Patient Responses

Discharge information

Score: 77.22/100

  • Yes

  • No

1375 Total Patient Responses

Likely To Recommend Hospital

92.95%

850 Total Patient Responses

Overall Experience Score

8.83/10

850 Total Patient Responses

Reception staff

Score: 97.13/100

837 Total Patient Responses

Nursing staff

Score: 96.66/100

899 Total Patient Responses

Doctors

Score: 94.88/100

887 Total Patient Responses

Pain management

Score: 93.51/100

770 Total Patient Responses

Emergency Unit environment

Score: 97.04/100

844 Total Patient Responses

Responsiveness of staff

Score: 94.80/100

788 Total Patient Responses

Medication information

Score: 94.22/100

761 Total Patient Responses

Prioritisation

Score: 85.77/100

1003 Total Patient Responses