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Patient experience survey

1065

Happy Clients

1181

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-09-28 - 2026-09-28

Likely To Recommend Hospital

95%

1181 Total Patient Responses

Overall Experience Score

9.02/10

1181 Total Patient Responses

Admission staff

Score: 96.99/100

  • Yes

  • No

1197 Total Patient Responses

Nursing staff

Score: 94.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1401 Total Patient Responses

Doctors

Score: 97.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1300 Total Patient Responses

Pain management

Score: 95.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1010 Total Patient Responses

Hospital environment

Score: 87.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1417 Total Patient Responses

Responsiveness of staff

Score: 90.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1032 Total Patient Responses

Medication information

Score: 83.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1027 Total Patient Responses

Food

Score: 90.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1295 Total Patient Responses

Discharge information

Score: 77.22/100

  • Yes

  • No

1375 Total Patient Responses

Likely To Recommend Hospital

93.1%

884 Total Patient Responses

Overall Experience Score

8.87/10

884 Total Patient Responses

Reception staff

Score: 97.36/100

872 Total Patient Responses

Nursing staff

Score: 97.04/100

928 Total Patient Responses

Doctors

Score: 95.11/100

916 Total Patient Responses

Pain management

Score: 93.32/100

794 Total Patient Responses

Emergency Unit environment

Score: 97.38/100

877 Total Patient Responses

Responsiveness of staff

Score: 94.77/100

822 Total Patient Responses

Medication information

Score: 94.35/100

797 Total Patient Responses

Prioritisation

Score: 86.02/100

1041 Total Patient Responses