Patient experience survey

1153

Happy Clients

1286

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-07-15 - 2025-07-15

Likely To Recommend Hospital

94.87%

1285 Total Patient Responses

Overall Experience Score

8.97/10

1286 Total Patient Responses

Admission staff

Score: 96.85/100

  • Yes

  • No

1305 Total Patient Responses

Nursing staff

Score: 94.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1551 Total Patient Responses

Doctors

Score: 97.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1407 Total Patient Responses

Pain management

Score: 94.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1084 Total Patient Responses

Hospital environment

Score: 87.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1571 Total Patient Responses

Responsiveness of staff

Score: 91.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1092 Total Patient Responses

Medication information

Score: 82.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1104 Total Patient Responses

Food

Score: 90.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1420 Total Patient Responses

Discharge information

Score: 75.08/100

  • Yes

  • No

1509 Total Patient Responses

Likely To Recommend Hospital

93.93%

823 Total Patient Responses

Overall Experience Score

8.85/10

823 Total Patient Responses

Reception staff

Score: 97.53/100

811 Total Patient Responses

Nursing staff

Score: 97.20/100

870 Total Patient Responses

Doctors

Score: 95.02/100

855 Total Patient Responses

Pain management

Score: 94.17/100

755 Total Patient Responses

Emergency Unit environment

Score: 99.02/100

818 Total Patient Responses

Responsiveness of staff

Score: 95.27/100

761 Total Patient Responses

Medication information

Score: 94.10/100

729 Total Patient Responses

Prioritisation

Score: 88.46/100

967 Total Patient Responses