Patient experience survey

1074

Happy Clients

1201

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-04-27 - 2026-04-27

Likely To Recommend Hospital

94.59%

1201 Total Patient Responses

Overall Experience Score

8.95/10

1201 Total Patient Responses

Admission staff

Score: 97.34/100

  • Yes

  • No

1208 Total Patient Responses

Nursing staff

Score: 94.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1415 Total Patient Responses

Doctors

Score: 98.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1314 Total Patient Responses

Pain management

Score: 95.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1049 Total Patient Responses

Hospital environment

Score: 87.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1439 Total Patient Responses

Responsiveness of staff

Score: 90.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1029 Total Patient Responses

Medication information

Score: 82.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1036 Total Patient Responses

Food

Score: 89.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1325 Total Patient Responses

Discharge information

Score: 76.02/100

  • Yes

  • No

1395 Total Patient Responses

Likely To Recommend Hospital

92.57%

888 Total Patient Responses

Overall Experience Score

8.81/10

888 Total Patient Responses

Reception staff

Score: 97.59/100

873 Total Patient Responses

Nursing staff

Score: 96.99/100

933 Total Patient Responses

Doctors

Score: 94.90/100

924 Total Patient Responses

Pain management

Score: 93.93/100

807 Total Patient Responses

Emergency Unit environment

Score: 97.16/100

881 Total Patient Responses

Responsiveness of staff

Score: 95.04/100

827 Total Patient Responses

Medication information

Score: 94.08/100

794 Total Patient Responses

Prioritisation

Score: 85.88/100

1047 Total Patient Responses