Patient Experience Survey | Life West Coast Private Hospital

Patient experience survey

404

Happy Clients

459

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2020-08-01 - 2021-08-01

Likely To Recommend Hospital

88.46%

459 Total Patient Responses

Overall Experience Score

8.54/10

459 Total Patient Responses

Admission Staff

Score: 97.88/100

  • Yes

  • No

453 Total Patient Responses

Nursing Staff

Score: 90.77/100

457 Total Patient Responses

Doctors

Score: 96.52/100

455 Total Patient Responses

Pain Management

Score: 91.66/100

370 Total Patient Responses

Hospital Environment

Score: 85.33/100

417 Total Patient Responses

Responsiveness of Staff

Score: 87.67/100

351 Total Patient Responses

Medication Information

Score: 79.52/100

353 Total Patient Responses

Food

Score: 81.16/100

415 Total Patient Responses

Discharge Information

Score: 78.21/100

459 Total Patient Responses

Likely To Recommend Hospital

90.69%

401 Total Patient Responses

Overall Experience Score

8.75/10

401 Total Patient Responses

Reception Staff

Score: 97.22/100

396 Total Patient Responses

Nursing Staff

Score: 96.37/100

398 Total Patient Responses

Doctors

Score: 95.28/100

397 Total Patient Responses

Pain Management

Score: 93.45/100

351 Total Patient Responses

Emergency Unit Environment

Score: 98.21/100

392 Total Patient Responses

Responsiveness of Staff

Score: 94.41/100

358 Total Patient Responses

Medication Information

Score: 93.47/100

352 Total Patient Responses

PRIORITISATION

Score: 87.51/100

399 Total Patient Responses