Patient experience survey

384

Happy Clients

430

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2019-11-28 - 2020-11-28

Likely To Recommend Hospital

90.01%

430 Total Patient Responses

Overall Experience Score

8.67/10

430 Total Patient Responses

Admission Staff

Score: 98.93/100

  • Yes

  • No

424 Total Patient Responses

Nursing Staff

Score: 92.03/100

429 Total Patient Responses

Doctors

Score: 96.99/100

428 Total Patient Responses

Pain Management

Score: 92.21/100

365 Total Patient Responses

Hospital Environment

Score: 86.04/100

399 Total Patient Responses

Responsiveness of Staff

Score: 89.40/100

341 Total Patient Responses

Medication Information

Score: 81.58/100

331 Total Patient Responses

Food

Score: 85.03/100

387 Total Patient Responses

Discharge Information

Score: 77.09/100

430 Total Patient Responses

Likely To Recommend Hospital

90.14%

375 Total Patient Responses

Overall Experience Score

8.64/10

375 Total Patient Responses

Reception Staff

Score: 95.43/100

372 Total Patient Responses

Nursing Staff

Score: 96.49/100

375 Total Patient Responses

Doctors

Score: 96.14/100

373 Total Patient Responses

Pain Management

Score: 94.83/100

329 Total Patient Responses

Emergency Unit Environment

Score: 96.46/100

367 Total Patient Responses

Responsiveness of Staff

Score: 96.02/100

352 Total Patient Responses

Medication Information

Score: 97.29/100

332 Total Patient Responses

PRIORITISATION

Score: 86.09/100

371 Total Patient Responses