Patient experience survey

670

Happy Clients

730

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

91.24%

730 Total Patient Responses

Overall Experience Score

8.80/10

730 Total Patient Responses

Admission Staff

Score: 98.61/100

  • Yes

  • No

722 Total Patient Responses

Nursing Staff

Score: 93.00/100

728 Total Patient Responses

Doctors

Score: 96.28/100

724 Total Patient Responses

Pain Management

Score: 93.89/100

594 Total Patient Responses

Hospital Environment

Score: 87.23/100

669 Total Patient Responses

Responsiveness of Staff

Score: 89.53/100

539 Total Patient Responses

Medication Information

Score: 80.16/100

527 Total Patient Responses

Food

Score: 85.36/100

653 Total Patient Responses

Discharge Information

Score: 76.44/100

730 Total Patient Responses

Likely To Recommend Hospital

89.44%

584 Total Patient Responses

Overall Experience Score

8.57/10

584 Total Patient Responses

Reception Staff

Score: 97.77/100

582 Total Patient Responses

Nursing Staff

Score: 95.87/100

583 Total Patient Responses

Doctors

Score: 94.11/100

575 Total Patient Responses

Pain Management

Score: 90.87/100

515 Total Patient Responses

Emergency Unit Environment

Score: 97.74/100

574 Total Patient Responses

Responsiveness of Staff

Score: 94.41/100

537 Total Patient Responses

Medication Information

Score: 95.79/100

522 Total Patient Responses

PRIORITISATION

Score: 85.11/100

580 Total Patient Responses