Patient experience survey

405

Happy Clients

467

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2020-10-15 - 2021-10-15

Likely To Recommend Hospital

87.73%

467 Total Patient Responses

Overall Experience Score

8.44/10

467 Total Patient Responses

Admission Staff

Score: 97.36/100

  • Yes

  • No

459 Total Patient Responses

Nursing Staff

Score: 89.76/100

466 Total Patient Responses

Doctors

Score: 95.99/100

463 Total Patient Responses

Pain Management

Score: 91.44/100

379 Total Patient Responses

Hospital Environment

Score: 84.09/100

431 Total Patient Responses

Responsiveness of Staff

Score: 86.83/100

360 Total Patient Responses

Medication Information

Score: 78.45/100

360 Total Patient Responses

Food

Score: 80.96/100

422 Total Patient Responses

Discharge Information

Score: 76.98/100

467 Total Patient Responses

Likely To Recommend Hospital

90.67%

418 Total Patient Responses

Overall Experience Score

8.76/10

418 Total Patient Responses

Reception Staff

Score: 97.57/100

411 Total Patient Responses

Nursing Staff

Score: 95.89/100

414 Total Patient Responses

Doctors

Score: 94.99/100

415 Total Patient Responses

Pain Management

Score: 92.43/100

370 Total Patient Responses

Emergency Unit Environment

Score: 98.77/100

407 Total Patient Responses

Responsiveness of Staff

Score: 94.29/100

368 Total Patient Responses

Medication Information

Score: 92.84/100

363 Total Patient Responses

PRIORITISATION

Score: 86.69/100

416 Total Patient Responses