Patient experience survey

654

Happy Clients

723

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

90.60%

723 Total Patient Responses

Overall Experience Score

8.66/10

723 Total Patient Responses

Admission Staff

Score: 97.84/100

  • Yes

  • No

720 Total Patient Responses

Nursing Staff

Score: 92.26/100

722 Total Patient Responses

Doctors

Score: 96.71/100

720 Total Patient Responses

Pain Management

Score: 92.52/100

630 Total Patient Responses

Hospital Environment

Score: 86.87/100

681 Total Patient Responses

Responsiveness of Staff

Score: 90.04/100

544 Total Patient Responses

Medication Information

Score: 83.27/100

569 Total Patient Responses

Food

Score: 85.95/100

645 Total Patient Responses

Discharge Information

Score: 77.39/100

723 Total Patient Responses

Likely To Recommend Hospital

90.66%

628 Total Patient Responses

Overall Experience Score

8.64/10

628 Total Patient Responses

Reception Staff

Score: 97.91/100

623 Total Patient Responses

Nursing Staff

Score: 97.08/100

625 Total Patient Responses

Doctors

Score: 93.56/100

626 Total Patient Responses

Pain Management

Score: 92.90/100

549 Total Patient Responses

Emergency Unit Environment

Score: 98.70/100

616 Total Patient Responses

Responsiveness of Staff

Score: 97.11/100

553 Total Patient Responses

Medication Information

Score: 93.91/100

542 Total Patient Responses

PRIORITISATION

Score: 88.43/100

623 Total Patient Responses