Patient experience survey

1065

Happy Clients

1187

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-11-07 - 2026-11-07

Likely To Recommend Hospital

94.86%

1187 Total Patient Responses

Overall Experience Score

8.98/10

1187 Total Patient Responses

Admission staff

Score: 96.63/100

  • Yes

  • No

1210 Total Patient Responses

Nursing staff

Score: 94.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1411 Total Patient Responses

Doctors

Score: 97.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1312 Total Patient Responses

Pain management

Score: 95.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1002 Total Patient Responses

Hospital environment

Score: 87.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1417 Total Patient Responses

Responsiveness of staff

Score: 90.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1030 Total Patient Responses

Medication information

Score: 83.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1024 Total Patient Responses

Food

Score: 87.74/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

1288 Total Patient Responses

Discharge information

Score: 77.21/100

  • Yes

  • No

1382 Total Patient Responses

Likely To Recommend Hospital

94%

883 Total Patient Responses

Overall Experience Score

8.96/10

883 Total Patient Responses

Reception staff

Score: 97.82/100

872 Total Patient Responses

Nursing staff

Score: 97.25/100

924 Total Patient Responses

Doctors

Score: 95.49/100

912 Total Patient Responses

Pain management

Score: 93.95/100

794 Total Patient Responses

Emergency Unit environment

Score: 97.38/100

877 Total Patient Responses

Responsiveness of staff

Score: 94.87/100

819 Total Patient Responses

Medication information

Score: 95.38/100

800 Total Patient Responses

Prioritisation

Score: 86.25/100

1041 Total Patient Responses