Patient experience survey

1075

Happy Clients

1198

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-10-18 - 2026-10-18

Likely To Recommend Hospital

94.75%

1198 Total Patient Responses

Overall Experience Score

8.98/10

1198 Total Patient Responses

Admission staff

Score: 97.00/100

  • Yes

  • No

1216 Total Patient Responses

Nursing staff

Score: 94.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1421 Total Patient Responses

Doctors

Score: 97.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1320 Total Patient Responses

Pain management

Score: 95.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1019 Total Patient Responses

Hospital environment

Score: 87.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1430 Total Patient Responses

Responsiveness of staff

Score: 90.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1043 Total Patient Responses

Medication information

Score: 83.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1035 Total Patient Responses

Food

Score: 90.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1313 Total Patient Responses

Discharge information

Score: 77.55/100

  • Yes

  • No

1388 Total Patient Responses

Likely To Recommend Hospital

93.35%

873 Total Patient Responses

Overall Experience Score

8.87/10

873 Total Patient Responses

Reception staff

Score: 97.33/100

862 Total Patient Responses

Nursing staff

Score: 96.95/100

919 Total Patient Responses

Doctors

Score: 95.06/100

903 Total Patient Responses

Pain management

Score: 93.46/100

780 Total Patient Responses

Emergency Unit environment

Score: 97.23/100

867 Total Patient Responses

Responsiveness of staff

Score: 94.69/100

810 Total Patient Responses

Medication information

Score: 94.79/100

787 Total Patient Responses

Prioritisation

Score: 85.98/100

1031 Total Patient Responses