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Patient experience survey

1076

Happy Clients

1211

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

94.55%

1211 Total Patient Responses

Overall Experience Score

8.89/10

1211 Total Patient Responses

Admission staff

Score: 97.12/100

  • Yes

  • No

1226 Total Patient Responses

Nursing staff

Score: 93.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1469 Total Patient Responses

Doctors

Score: 97.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1354 Total Patient Responses

Pain management

Score: 94.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1051 Total Patient Responses

Hospital environment

Score: 87.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1487 Total Patient Responses

Responsiveness of staff

Score: 91.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1060 Total Patient Responses

Medication information

Score: 82.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1065 Total Patient Responses

Food

Score: 89.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1343 Total Patient Responses

Discharge information

Score: 76.88/100

  • Yes

  • No

1423 Total Patient Responses

Likely To Recommend Hospital

92.8%

805 Total Patient Responses

Overall Experience Score

8.73/10

805 Total Patient Responses

Reception staff

Score: 96.22/100

794 Total Patient Responses

Nursing staff

Score: 96.85/100

849 Total Patient Responses

Doctors

Score: 95.04/100

826 Total Patient Responses

Pain management

Score: 93.78/100

723 Total Patient Responses

Emergency Unit environment

Score: 98.75/100

802 Total Patient Responses

Responsiveness of staff

Score: 95.79/100

737 Total Patient Responses

Medication information

Score: 92.16/100

727 Total Patient Responses

Prioritisation

Score: 88.41/100

942 Total Patient Responses