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Patient experience survey

1046

Happy Clients

1160

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-08-28 - 2026-08-28

Likely To Recommend Hospital

94.66%

1160 Total Patient Responses

Overall Experience Score

9.02/10

1160 Total Patient Responses

Admission staff

Score: 97.21/100

  • Yes

  • No

1169 Total Patient Responses

Nursing staff

Score: 94.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1368 Total Patient Responses

Doctors

Score: 97.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1270 Total Patient Responses

Pain management

Score: 95.63/100

  • Always

  • Usually

  • Sometimes

  • Never

997 Total Patient Responses

Hospital environment

Score: 87.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1376 Total Patient Responses

Responsiveness of staff

Score: 90.50/100

  • Always

  • Usually

  • Sometimes

  • Never

999 Total Patient Responses

Medication information

Score: 84.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1004 Total Patient Responses

Food

Score: 90.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1260 Total Patient Responses

Discharge information

Score: 77.11/100

  • Yes

  • No

1345 Total Patient Responses

Likely To Recommend Hospital

92.76%

857 Total Patient Responses

Overall Experience Score

8.83/10

857 Total Patient Responses

Reception staff

Score: 97.04/100

845 Total Patient Responses

Nursing staff

Score: 96.84/100

906 Total Patient Responses

Doctors

Score: 94.85/100

894 Total Patient Responses

Pain management

Score: 93.14/100

773 Total Patient Responses

Emergency Unit environment

Score: 97.18/100

850 Total Patient Responses

Responsiveness of staff

Score: 95.08/100

793 Total Patient Responses

Medication information

Score: 93.81/100

775 Total Patient Responses

Prioritisation

Score: 85.77/100

1011 Total Patient Responses