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Patient experience survey

1082

Happy Clients

1206

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-06-09 - 2026-06-09

Likely To Recommend Hospital

94.36%

1206 Total Patient Responses

Overall Experience Score

8.97/10

1206 Total Patient Responses

Admission staff

Score: 97.35/100

  • Yes

  • No

1213 Total Patient Responses

Nursing staff

Score: 94.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1427 Total Patient Responses

Doctors

Score: 98.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1318 Total Patient Responses

Pain management

Score: 95.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1049 Total Patient Responses

Hospital environment

Score: 87.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1457 Total Patient Responses

Responsiveness of staff

Score: 91.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1029 Total Patient Responses

Medication information

Score: 83.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1031 Total Patient Responses

Food

Score: 90.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1319 Total Patient Responses

Discharge information

Score: 76.45/100

  • Yes

  • No

1400 Total Patient Responses

Likely To Recommend Hospital

93.09%

868 Total Patient Responses

Overall Experience Score

8.82/10

868 Total Patient Responses

Reception staff

Score: 97.31/100

856 Total Patient Responses

Nursing staff

Score: 96.82/100

915 Total Patient Responses

Doctors

Score: 94.88/100

907 Total Patient Responses

Pain management

Score: 94.04/100

789 Total Patient Responses

Emergency Unit environment

Score: 96.98/100

862 Total Patient Responses

Responsiveness of staff

Score: 95.02/100

803 Total Patient Responses

Medication information

Score: 94.32/100

774 Total Patient Responses

Prioritisation

Score: 85.86/100

1023 Total Patient Responses