Patient experience survey

674

Happy Clients

750

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2017-04-20 - 2018-04-20

Likely To Recommend Hospital

89.87%

750 Total Patient Responses

Overall Experience Score

8.59/10

750 Total Patient Responses

Admission Staff

Score: 97.51/100

  • Yes

  • No

748 Total Patient Responses

Nursing Staff

Score: 91.34/100

749 Total Patient Responses

Doctors

Score: 96.86/100

748 Total Patient Responses

Pain Management

Score: 91.93/100

651 Total Patient Responses

Hospital Environment

Score: 86.46/100

706 Total Patient Responses

Responsiveness of Staff

Score: 88.81/100

573 Total Patient Responses

Medication Information

Score: 81.78/100

583 Total Patient Responses

Food

Score: 86.65/100

677 Total Patient Responses

Discharge Information

Score: 76.40/100

750 Total Patient Responses

Likely To Recommend Hospital

90.07%

651 Total Patient Responses

Overall Experience Score

8.63/10

651 Total Patient Responses

Reception Staff

Score: 97.52/100

646 Total Patient Responses

Nursing Staff

Score: 97.11/100

650 Total Patient Responses

Doctors

Score: 93.40/100

647 Total Patient Responses

Pain Management

Score: 92.50/100

573 Total Patient Responses

Emergency Unit Environment

Score: 98.59/100

639 Total Patient Responses

Responsiveness of Staff

Score: 96.74/100

583 Total Patient Responses

Medication Information

Score: 93.04/100

560 Total Patient Responses

PRIORITISATION

Score: 87.78/100

645 Total Patient Responses