Patient experience survey

1129

Happy Clients

1243

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-10-03 - 2025-10-03

Likely To Recommend Hospital

94.85%

1242 Total Patient Responses

Overall Experience Score

9.09/10

1243 Total Patient Responses

Admission staff

Score: 97.32/100

  • Yes

  • No

1254 Total Patient Responses

Nursing staff

Score: 94.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1477 Total Patient Responses

Doctors

Score: 97.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1345 Total Patient Responses

Pain management

Score: 95.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1027 Total Patient Responses

Hospital environment

Score: 87.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1500 Total Patient Responses

Responsiveness of staff

Score: 92.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1028 Total Patient Responses

Medication information

Score: 83.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1054 Total Patient Responses

Food

Score: 90.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1369 Total Patient Responses

Discharge information

Score: 76.63/100

  • Yes

  • No

1454 Total Patient Responses

Likely To Recommend Hospital

93.74%

798 Total Patient Responses

Overall Experience Score

8.93/10

798 Total Patient Responses

Reception staff

Score: 97.84/100

788 Total Patient Responses

Nursing staff

Score: 97.36/100

842 Total Patient Responses

Doctors

Score: 94.75/100

833 Total Patient Responses

Pain management

Score: 94.19/100

740 Total Patient Responses

Emergency Unit environment

Score: 98.87/100

793 Total Patient Responses

Responsiveness of staff

Score: 95.69/100

743 Total Patient Responses

Medication information

Score: 94.92/100

709 Total Patient Responses

Prioritisation

Score: 88.31/100

930 Total Patient Responses