Patient experience survey

1144

Happy Clients

1276

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

94.59%

1275 Total Patient Responses

Overall Experience Score

8.97/10

1276 Total Patient Responses

Admission staff

Score: 96.83/100

  • Yes

  • No

1295 Total Patient Responses

Nursing staff

Score: 93.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1538 Total Patient Responses

Doctors

Score: 97.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1409 Total Patient Responses

Pain management

Score: 94.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1069 Total Patient Responses

Hospital environment

Score: 87.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1550 Total Patient Responses

Responsiveness of staff

Score: 91.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1078 Total Patient Responses

Medication information

Score: 82.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1088 Total Patient Responses

Food

Score: 91.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1399 Total Patient Responses

Discharge information

Score: 75.43/100

  • Yes

  • No

1503 Total Patient Responses

Likely To Recommend Hospital

93.57%

809 Total Patient Responses

Overall Experience Score

8.8/10

809 Total Patient Responses

Reception staff

Score: 97.37/100

797 Total Patient Responses

Nursing staff

Score: 97.18/100

856 Total Patient Responses

Doctors

Score: 94.81/100

842 Total Patient Responses

Pain management

Score: 93.67/100

742 Total Patient Responses

Emergency Unit environment

Score: 99.01/100

805 Total Patient Responses

Responsiveness of staff

Score: 95.19/100

749 Total Patient Responses

Medication information

Score: 93.06/100

720 Total Patient Responses

Prioritisation

Score: 88.43/100

948 Total Patient Responses