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Patient experience survey

1152

Happy Clients

1274

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

94.58%

1273 Total Patient Responses

Overall Experience Score

9.04/10

1274 Total Patient Responses

Admission staff

Score: 97.38/100

  • Yes

  • No

1281 Total Patient Responses

Nursing staff

Score: 94.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1514 Total Patient Responses

Doctors

Score: 97.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1378 Total Patient Responses

Pain management

Score: 95.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1070 Total Patient Responses

Hospital environment

Score: 87.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1527 Total Patient Responses

Responsiveness of staff

Score: 91.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1064 Total Patient Responses

Medication information

Score: 82.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1088 Total Patient Responses

Food

Score: 90.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1403 Total Patient Responses

Discharge information

Score: 76.33/100

  • Yes

  • No

1483 Total Patient Responses

Likely To Recommend Hospital

93.43%

822 Total Patient Responses

Overall Experience Score

8.89/10

822 Total Patient Responses

Reception staff

Score: 97.78/100

811 Total Patient Responses

Nursing staff

Score: 97.26/100

872 Total Patient Responses

Doctors

Score: 94.33/100

863 Total Patient Responses

Pain management

Score: 94.36/100

763 Total Patient Responses

Emergency Unit environment

Score: 98.29/100

817 Total Patient Responses

Responsiveness of staff

Score: 95.83/100

767 Total Patient Responses

Medication information

Score: 93.44/100

732 Total Patient Responses

Prioritisation

Score: 87.96/100

970 Total Patient Responses