Patient experience survey

1115

Happy Clients

1243

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

94.53%

1243 Total Patient Responses

Overall Experience Score

8.97/10

1243 Total Patient Responses

Admission staff

Score: 97.27/100

  • Yes

  • No

1255 Total Patient Responses

Nursing staff

Score: 94.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1486 Total Patient Responses

Doctors

Score: 97.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1348 Total Patient Responses

Pain management

Score: 95.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1062 Total Patient Responses

Hospital environment

Score: 87.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1502 Total Patient Responses

Responsiveness of staff

Score: 90.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1071 Total Patient Responses

Medication information

Score: 82.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1079 Total Patient Responses

Food

Score: 89.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1387 Total Patient Responses

Discharge information

Score: 75.58/100

  • Yes

  • No

1446 Total Patient Responses

Likely To Recommend Hospital

92.6%

865 Total Patient Responses

Overall Experience Score

8.78/10

865 Total Patient Responses

Reception staff

Score: 97.54/100

853 Total Patient Responses

Nursing staff

Score: 96.95/100

914 Total Patient Responses

Doctors

Score: 94.18/100

903 Total Patient Responses

Pain management

Score: 93.46/100

795 Total Patient Responses

Emergency Unit environment

Score: 97.66/100

856 Total Patient Responses

Responsiveness of staff

Score: 95.04/100

806 Total Patient Responses

Medication information

Score: 93.26/100

771 Total Patient Responses

Prioritisation

Score: 86.31/100

1018 Total Patient Responses