Patient experience survey

1146

Happy Clients

1279

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

95%

1278 Total Patient Responses

Overall Experience Score

8.96/10

1279 Total Patient Responses

Admission staff

Score: 96.95/100

  • Yes

  • No

1295 Total Patient Responses

Nursing staff

Score: 94.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1537 Total Patient Responses

Doctors

Score: 97.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1404 Total Patient Responses

Pain management

Score: 94.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1079 Total Patient Responses

Hospital environment

Score: 87.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1561 Total Patient Responses

Responsiveness of staff

Score: 91.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1088 Total Patient Responses

Medication information

Score: 83.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1103 Total Patient Responses

Food

Score: 90.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1408 Total Patient Responses

Discharge information

Score: 75.33/100

  • Yes

  • No

1502 Total Patient Responses

Likely To Recommend Hospital

94.03%

821 Total Patient Responses

Overall Experience Score

8.86/10

821 Total Patient Responses

Reception staff

Score: 97.40/100

809 Total Patient Responses

Nursing staff

Score: 97.26/100

868 Total Patient Responses

Doctors

Score: 95.13/100

851 Total Patient Responses

Pain management

Score: 94.14/100

751 Total Patient Responses

Emergency Unit environment

Score: 99.02/100

817 Total Patient Responses

Responsiveness of staff

Score: 95.39/100

760 Total Patient Responses

Medication information

Score: 93.84/100

731 Total Patient Responses

Prioritisation

Score: 88.70/100

962 Total Patient Responses