Patient experience survey

1138

Happy Clients

1271

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

94.49%

1270 Total Patient Responses

Overall Experience Score

8.95/10

1271 Total Patient Responses

Admission staff

Score: 97.01/100

  • Yes

  • No

1285 Total Patient Responses

Nursing staff

Score: 93.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1532 Total Patient Responses

Doctors

Score: 97.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1400 Total Patient Responses

Pain management

Score: 94.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1059 Total Patient Responses

Hospital environment

Score: 87.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1551 Total Patient Responses

Responsiveness of staff

Score: 91.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1086 Total Patient Responses

Medication information

Score: 83.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1075 Total Patient Responses

Food

Score: 90.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1386 Total Patient Responses

Discharge information

Score: 75.45/100

  • Yes

  • No

1501 Total Patient Responses

Likely To Recommend Hospital

93.7%

793 Total Patient Responses

Overall Experience Score

8.82/10

793 Total Patient Responses

Reception staff

Score: 97.06/100

783 Total Patient Responses

Nursing staff

Score: 97.26/100

835 Total Patient Responses

Doctors

Score: 95.09/100

825 Total Patient Responses

Pain management

Score: 93.78/100

724 Total Patient Responses

Emergency Unit environment

Score: 99.24/100

789 Total Patient Responses

Responsiveness of staff

Score: 95.51/100

735 Total Patient Responses

Medication information

Score: 93.45/100

702 Total Patient Responses

Prioritisation

Score: 88.56/100

930 Total Patient Responses