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Patient experience survey

1123

Happy Clients

1243

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-11-02 - 2025-11-02

Likely To Recommend Hospital

94.52%

1242 Total Patient Responses

Overall Experience Score

9.04/10

1243 Total Patient Responses

Admission staff

Score: 97.27/100

  • Yes

  • No

1252 Total Patient Responses

Nursing staff

Score: 94.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1477 Total Patient Responses

Doctors

Score: 97.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1350 Total Patient Responses

Pain management

Score: 95.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1038 Total Patient Responses

Hospital environment

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1503 Total Patient Responses

Responsiveness of staff

Score: 91.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1040 Total Patient Responses

Medication information

Score: 82.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1067 Total Patient Responses

Food

Score: 89.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1373 Total Patient Responses

Discharge information

Score: 76.35/100

  • Yes

  • No

1449 Total Patient Responses

Likely To Recommend Hospital

93.56%

808 Total Patient Responses

Overall Experience Score

8.91/10

808 Total Patient Responses

Reception staff

Score: 97.99/100

796 Total Patient Responses

Nursing staff

Score: 97.43/100

854 Total Patient Responses

Doctors

Score: 94.64/100

849 Total Patient Responses

Pain management

Score: 94.28/100

752 Total Patient Responses

Emergency Unit environment

Score: 98.75/100

803 Total Patient Responses

Responsiveness of staff

Score: 96.02/100

754 Total Patient Responses

Medication information

Score: 94.02/100

719 Total Patient Responses

Prioritisation

Score: 88.25/100

948 Total Patient Responses