Patient experience survey

1150

Happy Clients

1281

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-07-23 - 2025-07-23

Likely To Recommend Hospital

94.92%

1280 Total Patient Responses

Overall Experience Score

8.98/10

1281 Total Patient Responses

Admission staff

Score: 96.76/100

  • Yes

  • No

1301 Total Patient Responses

Nursing staff

Score: 94.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1545 Total Patient Responses

Doctors

Score: 97.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1401 Total Patient Responses

Pain management

Score: 94.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1075 Total Patient Responses

Hospital environment

Score: 87.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1557 Total Patient Responses

Responsiveness of staff

Score: 91.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1083 Total Patient Responses

Medication information

Score: 83.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1092 Total Patient Responses

Food

Score: 90.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1417 Total Patient Responses

Discharge information

Score: 75.06/100

  • Yes

  • No

1506 Total Patient Responses

Likely To Recommend Hospital

93.84%

829 Total Patient Responses

Overall Experience Score

8.85/10

829 Total Patient Responses

Reception staff

Score: 97.55/100

817 Total Patient Responses

Nursing staff

Score: 97.22/100

876 Total Patient Responses

Doctors

Score: 95.06/100

861 Total Patient Responses

Pain management

Score: 94.36/100

763 Total Patient Responses

Emergency Unit environment

Score: 99.03/100

824 Total Patient Responses

Responsiveness of staff

Score: 95.31/100

768 Total Patient Responses

Medication information

Score: 94.16/100

736 Total Patient Responses

Prioritisation

Score: 88.46/100

975 Total Patient Responses