Patient experience survey

1108

Happy Clients

1224

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-10-13 - 2025-10-13

Likely To Recommend Hospital

94.69%

1223 Total Patient Responses

Overall Experience Score

9.06/10

1224 Total Patient Responses

Admission staff

Score: 97.24/100

  • Yes

  • No

1234 Total Patient Responses

Nursing staff

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1456 Total Patient Responses

Doctors

Score: 97.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1325 Total Patient Responses

Pain management

Score: 95.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1010 Total Patient Responses

Hospital environment

Score: 87.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1473 Total Patient Responses

Responsiveness of staff

Score: 91.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1014 Total Patient Responses

Medication information

Score: 83.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1041 Total Patient Responses

Food

Score: 90.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1349 Total Patient Responses

Discharge information

Score: 76.27/100

  • Yes

  • No

1431 Total Patient Responses

Likely To Recommend Hospital

93.97%

780 Total Patient Responses

Overall Experience Score

8.94/10

780 Total Patient Responses

Reception staff

Score: 97.92/100

770 Total Patient Responses

Nursing staff

Score: 97.34/100

823 Total Patient Responses

Doctors

Score: 94.54/100

816 Total Patient Responses

Pain management

Score: 94.05/100

723 Total Patient Responses

Emergency Unit environment

Score: 98.84/100

775 Total Patient Responses

Responsiveness of staff

Score: 95.73/100

726 Total Patient Responses

Medication information

Score: 94.80/100

692 Total Patient Responses

Prioritisation

Score: 88.40/100

909 Total Patient Responses