Patient experience survey

1139

Happy Clients

1274

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

94.43%

1273 Total Patient Responses

Overall Experience Score

8.94/10

1274 Total Patient Responses

Admission staff

Score: 97.06/100

  • Yes

  • No

1289 Total Patient Responses

Nursing staff

Score: 94.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1542 Total Patient Responses

Doctors

Score: 97.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1404 Total Patient Responses

Pain management

Score: 94.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1064 Total Patient Responses

Hospital environment

Score: 86.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1565 Total Patient Responses

Responsiveness of staff

Score: 91.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1085 Total Patient Responses

Medication information

Score: 82.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1085 Total Patient Responses

Food

Score: 90.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1388 Total Patient Responses

Discharge information

Score: 75.75/100

  • Yes

  • No

1508 Total Patient Responses

Likely To Recommend Hospital

94.01%

785 Total Patient Responses

Overall Experience Score

8.83/10

785 Total Patient Responses

Reception staff

Score: 97.15/100

773 Total Patient Responses

Nursing staff

Score: 97.33/100

827 Total Patient Responses

Doctors

Score: 95.16/100

814 Total Patient Responses

Pain management

Score: 93.71/100

715 Total Patient Responses

Emergency Unit environment

Score: 99.23/100

781 Total Patient Responses

Responsiveness of staff

Score: 95.73/100

726 Total Patient Responses

Medication information

Score: 93.38/100

695 Total Patient Responses

Prioritisation

Score: 88.85/100

920 Total Patient Responses