Patient experience survey

1095

Happy Clients

1222

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-03-12 - 2026-03-12

Likely To Recommend Hospital

94.6%

1222 Total Patient Responses

Overall Experience Score

8.96/10

1222 Total Patient Responses

Admission staff

Score: 97.31/100

  • Yes

  • No

1231 Total Patient Responses

Nursing staff

Score: 94.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1450 Total Patient Responses

Doctors

Score: 97.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1328 Total Patient Responses

Pain management

Score: 95.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1044 Total Patient Responses

Hospital environment

Score: 87.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1467 Total Patient Responses

Responsiveness of staff

Score: 90.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1051 Total Patient Responses

Medication information

Score: 82.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1054 Total Patient Responses

Food

Score: 89.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1351 Total Patient Responses

Discharge information

Score: 75.57/100

  • Yes

  • No

1419 Total Patient Responses

Likely To Recommend Hospital

92.85%

881 Total Patient Responses

Overall Experience Score

8.83/10

881 Total Patient Responses

Reception staff

Score: 97.70/100

869 Total Patient Responses

Nursing staff

Score: 97.21/100

927 Total Patient Responses

Doctors

Score: 94.60/100

918 Total Patient Responses

Pain management

Score: 93.70/100

810 Total Patient Responses

Emergency Unit environment

Score: 97.71/100

873 Total Patient Responses

Responsiveness of staff

Score: 95.36/100

819 Total Patient Responses

Medication information

Score: 93.77/100

787 Total Patient Responses

Prioritisation

Score: 86.41/100

1039 Total Patient Responses