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Patient experience survey

1146

Happy Clients

1263

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-09-12 - 2025-09-12

Likely To Recommend Hospital

94.93%

1262 Total Patient Responses

Overall Experience Score

9.08/10

1263 Total Patient Responses

Admission staff

Score: 97.33/100

  • Yes

  • No

1276 Total Patient Responses

Nursing staff

Score: 94.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1508 Total Patient Responses

Doctors

Score: 97.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1369 Total Patient Responses

Pain management

Score: 95.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1046 Total Patient Responses

Hospital environment

Score: 87.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1543 Total Patient Responses

Responsiveness of staff

Score: 92.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1052 Total Patient Responses

Medication information

Score: 83.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1079 Total Patient Responses

Food

Score: 90.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1388 Total Patient Responses

Discharge information

Score: 76.29/100

  • Yes

  • No

1484 Total Patient Responses

Likely To Recommend Hospital

93.86%

815 Total Patient Responses

Overall Experience Score

8.92/10

815 Total Patient Responses

Reception staff

Score: 98.01/100

804 Total Patient Responses

Nursing staff

Score: 97.45/100

859 Total Patient Responses

Doctors

Score: 94.98/100

850 Total Patient Responses

Pain management

Score: 94.30/100

755 Total Patient Responses

Emergency Unit environment

Score: 98.89/100

810 Total Patient Responses

Responsiveness of staff

Score: 95.54/100

763 Total Patient Responses

Medication information

Score: 95.17/100

724 Total Patient Responses

Prioritisation

Score: 88.38/100

949 Total Patient Responses