Patient experience survey

1068

Happy Clients

1186

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-09-08 - 2026-09-08

Likely To Recommend Hospital

94.61%

1186 Total Patient Responses

Overall Experience Score

9.01/10

1186 Total Patient Responses

Admission staff

Score: 97.09/100

  • Yes

  • No

1199 Total Patient Responses

Nursing staff

Score: 94.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1400 Total Patient Responses

Doctors

Score: 97.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1302 Total Patient Responses

Pain management

Score: 95.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1013 Total Patient Responses

Hospital environment

Score: 87.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1409 Total Patient Responses

Responsiveness of staff

Score: 90.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1013 Total Patient Responses

Medication information

Score: 83.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1025 Total Patient Responses

Food

Score: 90.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1292 Total Patient Responses

Discharge information

Score: 76.98/100

  • Yes

  • No

1378 Total Patient Responses

Likely To Recommend Hospital

92.92%

876 Total Patient Responses

Overall Experience Score

8.85/10

876 Total Patient Responses

Reception staff

Score: 97.34/100

864 Total Patient Responses

Nursing staff

Score: 96.99/100

921 Total Patient Responses

Doctors

Score: 94.99/100

910 Total Patient Responses

Pain management

Score: 93.27/100

787 Total Patient Responses

Emergency Unit environment

Score: 97.35/100

869 Total Patient Responses

Responsiveness of staff

Score: 94.95/100

812 Total Patient Responses

Medication information

Score: 94.05/100

790 Total Patient Responses

Prioritisation

Score: 85.76/100

1035 Total Patient Responses