Patient experience survey

1080

Happy Clients

1210

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2025-04-07 - 2026-04-07

Likely To Recommend Hospital

94.46%

1210 Total Patient Responses

Overall Experience Score

8.93/10

1210 Total Patient Responses

Admission staff

Score: 97.40/100

  • Yes

  • No

1217 Total Patient Responses

Nursing staff

Score: 94.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1436 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1320 Total Patient Responses

Pain management

Score: 95.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1032 Total Patient Responses

Hospital environment

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1448 Total Patient Responses

Responsiveness of staff

Score: 90.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1032 Total Patient Responses

Medication information

Score: 82.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1030 Total Patient Responses

Food

Score: 89.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1336 Total Patient Responses

Discharge information

Score: 75.50/100

  • Yes

  • No

1405 Total Patient Responses

Likely To Recommend Hospital

92.78%

887 Total Patient Responses

Overall Experience Score

8.82/10

887 Total Patient Responses

Reception staff

Score: 97.59/100

873 Total Patient Responses

Nursing staff

Score: 97.14/100

933 Total Patient Responses

Doctors

Score: 94.78/100

923 Total Patient Responses

Pain management

Score: 93.83/100

810 Total Patient Responses

Emergency Unit environment

Score: 97.50/100

879 Total Patient Responses

Responsiveness of staff

Score: 95.27/100

825 Total Patient Responses

Medication information

Score: 93.83/100

794 Total Patient Responses

Prioritisation

Score: 86.17/100

1043 Total Patient Responses