Patient experience survey

1146

Happy Clients

1268

Surveys Completed

Life West Coast Private Hospital

Reporting Period: 2024-09-02 - 2025-09-02

Likely To Recommend Hospital

94.79%

1267 Total Patient Responses

Overall Experience Score

9.04/10

1268 Total Patient Responses

Admission staff

Score: 97.30/100

  • Yes

  • No

1282 Total Patient Responses

Nursing staff

Score: 94.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1515 Total Patient Responses

Doctors

Score: 97.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1373 Total Patient Responses

Pain management

Score: 95.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1047 Total Patient Responses

Hospital environment

Score: 87.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1547 Total Patient Responses

Responsiveness of staff

Score: 92.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1063 Total Patient Responses

Medication information

Score: 83.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1074 Total Patient Responses

Food

Score: 90.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1393 Total Patient Responses

Discharge information

Score: 75.95/100

  • Yes

  • No

1490 Total Patient Responses

Likely To Recommend Hospital

93.75%

816 Total Patient Responses

Overall Experience Score

8.9/10

816 Total Patient Responses

Reception staff

Score: 98.14/100

805 Total Patient Responses

Nursing staff

Score: 97.48/100

859 Total Patient Responses

Doctors

Score: 94.73/100

851 Total Patient Responses

Pain management

Score: 94.43/100

754 Total Patient Responses

Emergency Unit environment

Score: 99.01/100

811 Total Patient Responses

Responsiveness of staff

Score: 95.42/100

764 Total Patient Responses

Medication information

Score: 95.01/100

721 Total Patient Responses

Prioritisation

Score: 88.28/100

952 Total Patient Responses