Patient experience survey

2909

Happy Clients

3585

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2018-08-17 - 2019-08-17

Likely To Recommend Hospital

82.55%

3585 Total Patient Responses

Overall Experience Score

8.01/10

3585 Total Patient Responses

Admission Staff

Score: 97.19/100

  • Yes

  • No

3508 Total Patient Responses

Nursing Staff

Score: 86.78/100

3570 Total Patient Responses

Doctors

Score: 96.56/100

3530 Total Patient Responses

Pain Management

Score: 88.39/100

2829 Total Patient Responses

Hospital Environment

Score: 79.08/100

3193 Total Patient Responses

Responsiveness of Staff

Score: 80.07/100

2734 Total Patient Responses

Medication Information

Score: 67.21/100

2443 Total Patient Responses

Food

Score: 71.36/100

3105 Total Patient Responses

Discharge Information

Score: 65.91/100

3585 Total Patient Responses

Likely To Recommend Hospital

82.79%

1067 Total Patient Responses

Overall Experience Score

7.96/10

1067 Total Patient Responses

Reception Staff

Score: 97.13/100

1045 Total Patient Responses

Nursing Staff

Score: 95.94/100

1063 Total Patient Responses

Doctors

Score: 92.82/100

1061 Total Patient Responses

Pain Management

Score: 89.44/100

928 Total Patient Responses

Emergency Unit Environment

Score: 96.12/100

1058 Total Patient Responses

Responsiveness of Staff

Score: 92.67/100

969 Total Patient Responses

Medication Information

Score: 92.12/100

914 Total Patient Responses

PRIORITISATION

Score: 74.47/100

1062 Total Patient Responses