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Patient experience survey

3227

Happy Clients

3736

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

92.13%

3736 Total Patient Responses

Overall Experience Score

8.64/10

3736 Total Patient Responses

Admission staff

Score: 97.88/100

  • Yes

  • No

3742 Total Patient Responses

Nursing staff

Score: 91.31/100

  • Always

  • Usually

  • Sometimes

  • Never

4765 Total Patient Responses

Doctors

Score: 98.39/100

  • Always

  • Usually

  • Sometimes

  • Never

4104 Total Patient Responses

Pain management

Score: 92.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3261 Total Patient Responses

Hospital environment

Score: 85.09/100

  • Always

  • Usually

  • Sometimes

  • Never

4677 Total Patient Responses

Responsiveness of staff

Score: 87.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3512 Total Patient Responses

Medication information

Score: 74.56/100

  • Always

  • Usually

  • Sometimes

  • Never

3411 Total Patient Responses

Food

Score: 81.62/100

  • Always

  • Usually

  • Sometimes

  • Never

4393 Total Patient Responses

Discharge information

Score: 72.91/100

  • Yes

  • No

4578 Total Patient Responses

Likely To Recommend Hospital

89.17%

1515 Total Patient Responses

Overall Experience Score

8.18/10

1516 Total Patient Responses

Reception staff

Score: 97.26/100

1494 Total Patient Responses

Nursing staff

Score: 95.97/100

1629 Total Patient Responses

Doctors

Score: 92.80/100

1590 Total Patient Responses

Pain management

Score: 91.59/100

1332 Total Patient Responses

Emergency Unit environment

Score: 95.73/100

1500 Total Patient Responses

Responsiveness of staff

Score: 93.28/100

1369 Total Patient Responses

Medication information

Score: 91.36/100

1285 Total Patient Responses

Prioritisation

Score: 78.57/100

1903 Total Patient Responses