Patient experience survey

2908

Happy Clients

3599

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2018-06-16 - 2019-06-16

Likely To Recommend Hospital

82.22%

3599 Total Patient Responses

Overall Experience Score

7.99/10

3599 Total Patient Responses

Admission Staff

Score: 96.86/100

  • Yes

  • No

3511 Total Patient Responses

Nursing Staff

Score: 86.91/100

3584 Total Patient Responses

Doctors

Score: 96.46/100

3549 Total Patient Responses

Pain Management

Score: 88.43/100

2843 Total Patient Responses

Hospital Environment

Score: 78.86/100

3203 Total Patient Responses

Responsiveness of Staff

Score: 80.62/100

2749 Total Patient Responses

Medication Information

Score: 67.33/100

2460 Total Patient Responses

Food

Score: 71.23/100

3130 Total Patient Responses

Discharge Information

Score: 66.30/100

3599 Total Patient Responses

Likely To Recommend Hospital

83.34%

1066 Total Patient Responses

Overall Experience Score

8.03/10

1066 Total Patient Responses

Reception Staff

Score: 97.24/100

1049 Total Patient Responses

Nursing Staff

Score: 96.18/100

1064 Total Patient Responses

Doctors

Score: 93.80/100

1060 Total Patient Responses

Pain Management

Score: 90.16/100

925 Total Patient Responses

Emergency Unit Environment

Score: 95.85/100

1060 Total Patient Responses

Responsiveness of Staff

Score: 93.52/100

972 Total Patient Responses

Medication Information

Score: 92.39/100

920 Total Patient Responses

PRIORITISATION

Score: 75.44/100

1062 Total Patient Responses