Patient experience survey

3451

Happy Clients

4021

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-07-15 - 2025-07-15

Likely To Recommend Hospital

91.97%

4021 Total Patient Responses

Overall Experience Score

8.58/10

4021 Total Patient Responses

Admission staff

Score: 97.14/100

  • Yes

  • No

4042 Total Patient Responses

Nursing staff

Score: 91.29/100

  • Always

  • Usually

  • Sometimes

  • Never

5128 Total Patient Responses

Doctors

Score: 97.71/100

  • Always

  • Usually

  • Sometimes

  • Never

4397 Total Patient Responses

Pain management

Score: 92.84/100

  • Always

  • Usually

  • Sometimes

  • Never

3481 Total Patient Responses

Hospital environment

Score: 85.19/100

  • Always

  • Usually

  • Sometimes

  • Never

4954 Total Patient Responses

Responsiveness of staff

Score: 86.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3753 Total Patient Responses

Medication information

Score: 75.13/100

  • Always

  • Usually

  • Sometimes

  • Never

3716 Total Patient Responses

Food

Score: 78.61/100

  • Always

  • Usually

  • Sometimes

  • Never

4713 Total Patient Responses

Discharge information

Score: 72.20/100

  • Yes

  • No

4931 Total Patient Responses

Likely To Recommend Hospital

85.41%

1514 Total Patient Responses

Overall Experience Score

7.9/10

1514 Total Patient Responses

Reception staff

Score: 95.98/100

1491 Total Patient Responses

Nursing staff

Score: 95.45/100

1633 Total Patient Responses

Doctors

Score: 91.25/100

1570 Total Patient Responses

Pain management

Score: 87.09/100

1347 Total Patient Responses

Emergency Unit environment

Score: 94.99/100

1496 Total Patient Responses

Responsiveness of staff

Score: 90.50/100

1378 Total Patient Responses

Medication information

Score: 88.09/100

1284 Total Patient Responses

Prioritisation

Score: 75.80/100

1919 Total Patient Responses