Patient experience survey

1540

Happy Clients

1907

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

82.82%

1907 Total Patient Responses

Overall Experience Score

8.04/10

1907 Total Patient Responses

Admission Staff

Score: 96.14/100

  • Yes

  • No

1857 Total Patient Responses

Nursing Staff

Score: 86.02/100

1900 Total Patient Responses

Doctors

Score: 96.77/100

1888 Total Patient Responses

Pain Management

Score: 88.80/100

1480 Total Patient Responses

Hospital Environment

Score: 78.90/100

1684 Total Patient Responses

Responsiveness of Staff

Score: 79.58/100

1499 Total Patient Responses

Medication Information

Score: 68.37/100

1297 Total Patient Responses

Food

Score: 77.45/100

1617 Total Patient Responses

Discharge Information

Score: 67.33/100

1907 Total Patient Responses

Likely To Recommend Hospital

84.92%

537 Total Patient Responses

Overall Experience Score

8.18/10

537 Total Patient Responses

Reception Staff

Score: 97.15/100

526 Total Patient Responses

Nursing Staff

Score: 96.59/100

536 Total Patient Responses

Doctors

Score: 95.58/100

533 Total Patient Responses

Pain Management

Score: 92.66/100

436 Total Patient Responses

Emergency Unit Environment

Score: 97.55/100

530 Total Patient Responses

Responsiveness of Staff

Score: 92.08/100

480 Total Patient Responses

Medication Information

Score: 93.64/100

440 Total Patient Responses

PRIORITISATION

Score: 77.29/100

533 Total Patient Responses