Patient experience survey

1884

Happy Clients

2331

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

82.20%

2331 Total Patient Responses

Overall Experience Score

8.00/10

2331 Total Patient Responses

Admission Staff

Score: 96.31/100

  • Yes

  • No

2275 Total Patient Responses

Nursing Staff

Score: 86.24/100

2320 Total Patient Responses

Doctors

Score: 96.77/100

2304 Total Patient Responses

Pain Management

Score: 89.10/100

1809 Total Patient Responses

Hospital Environment

Score: 78.68/100

2061 Total Patient Responses

Responsiveness of Staff

Score: 79.69/100

1803 Total Patient Responses

Medication Information

Score: 68.97/100

1574 Total Patient Responses

Food

Score: 74.22/100

1967 Total Patient Responses

Discharge Information

Score: 64.18/100

2331 Total Patient Responses

Likely To Recommend Hospital

82.02%

758 Total Patient Responses

Overall Experience Score

7.97/10

758 Total Patient Responses

Reception Staff

Score: 97.17/100

742 Total Patient Responses

Nursing Staff

Score: 95.61/100

756 Total Patient Responses

Doctors

Score: 93.18/100

753 Total Patient Responses

Pain Management

Score: 89.78/100

646 Total Patient Responses

Emergency Unit Environment

Score: 96.11/100

746 Total Patient Responses

Responsiveness of Staff

Score: 92.01/100

676 Total Patient Responses

Medication Information

Score: 92.65/100

626 Total Patient Responses

PRIORITISATION

Score: 75.64/100

753 Total Patient Responses