Patient experience survey

3232

Happy Clients

3747

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-07-21 - 2026-07-21

Likely To Recommend Hospital

92%

3747 Total Patient Responses

Overall Experience Score

8.63/10

3747 Total Patient Responses

Admission staff

Score: 97.95/100

  • Yes

  • No

3745 Total Patient Responses

Nursing staff

Score: 91.43/100

  • Always

  • Usually

  • Sometimes

  • Never

4802 Total Patient Responses

Doctors

Score: 98.26/100

  • Always

  • Usually

  • Sometimes

  • Never

4136 Total Patient Responses

Pain management

Score: 92.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3258 Total Patient Responses

Hospital environment

Score: 84.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4694 Total Patient Responses

Responsiveness of staff

Score: 87.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3508 Total Patient Responses

Medication information

Score: 74.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3378 Total Patient Responses

Food

Score: 82.55/100

  • Always

  • Usually

  • Sometimes

  • Never

4413 Total Patient Responses

Discharge information

Score: 72.80/100

  • Yes

  • No

4555 Total Patient Responses

Likely To Recommend Hospital

89.47%

1538 Total Patient Responses

Overall Experience Score

8.24/10

1539 Total Patient Responses

Reception staff

Score: 97.30/100

1517 Total Patient Responses

Nursing staff

Score: 96.06/100

1652 Total Patient Responses

Doctors

Score: 93.12/100

1612 Total Patient Responses

Pain management

Score: 91.52/100

1345 Total Patient Responses

Emergency Unit environment

Score: 95.67/100

1523 Total Patient Responses

Responsiveness of staff

Score: 93.50/100

1384 Total Patient Responses

Medication information

Score: 91.80/100

1305 Total Patient Responses

Prioritisation

Score: 79.21/100

1929 Total Patient Responses