Patient experience survey

2259

Happy Clients

2820

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

81.84%

2820 Total Patient Responses

Overall Experience Score

7.93/10

2820 Total Patient Responses

Admission Staff

Score: 96.80/100

  • Yes

  • No

2753 Total Patient Responses

Nursing Staff

Score: 87.08/100

2807 Total Patient Responses

Doctors

Score: 96.45/100

2776 Total Patient Responses

Pain Management

Score: 87.74/100

2241 Total Patient Responses

Hospital Environment

Score: 79.04/100

2525 Total Patient Responses

Responsiveness of Staff

Score: 81.66/100

2179 Total Patient Responses

Medication Information

Score: 66.36/100

1940 Total Patient Responses

Food

Score: 70.35/100

2420 Total Patient Responses

Discharge Information

Score: 66.61/100

2820 Total Patient Responses

Likely To Recommend Hospital

83.01%

853 Total Patient Responses

Overall Experience Score

8.02/10

853 Total Patient Responses

Reception Staff

Score: 96.67/100

841 Total Patient Responses

Nursing Staff

Score: 96.51/100

853 Total Patient Responses

Doctors

Score: 92.66/100

849 Total Patient Responses

Pain Management

Score: 90.69/100

741 Total Patient Responses

Emergency Unit Environment

Score: 95.87/100

847 Total Patient Responses

Responsiveness of Staff

Score: 94.95/100

772 Total Patient Responses

Medication Information

Score: 91.12/100

721 Total Patient Responses

PRIORITISATION

Score: 75.29/100

848 Total Patient Responses