Patient experience survey

3032

Happy Clients

3702

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2019-04-05 - 2020-04-05

Likely To Recommend Hospital

82.79%

3702 Total Patient Responses

Overall Experience Score

8.07/10

3702 Total Patient Responses

Admission Staff

Score: 96.73/100

  • Yes

  • No

3617 Total Patient Responses

Nursing Staff

Score: 86.85/100

3685 Total Patient Responses

Doctors

Score: 96.65/100

3660 Total Patient Responses

Pain Management

Score: 89.14/100

2934 Total Patient Responses

Hospital Environment

Score: 79.43/100

3292 Total Patient Responses

Responsiveness of Staff

Score: 80.47/100

2812 Total Patient Responses

Medication Information

Score: 68.98/100

2544 Total Patient Responses

Food

Score: 73.58/100

3161 Total Patient Responses

Discharge Information

Score: 64.72/100

3702 Total Patient Responses

Likely To Recommend Hospital

82.37%

1136 Total Patient Responses

Overall Experience Score

7.95/10

1136 Total Patient Responses

Reception Staff

Score: 97.57/100

1110 Total Patient Responses

Nursing Staff

Score: 95.43/100

1130 Total Patient Responses

Doctors

Score: 92.20/100

1128 Total Patient Responses

Pain Management

Score: 89.93/100

993 Total Patient Responses

Emergency Unit Environment

Score: 96.43/100

1120 Total Patient Responses

Responsiveness of Staff

Score: 92.55/100

1020 Total Patient Responses

Medication Information

Score: 92.53/100

977 Total Patient Responses

PRIORITISATION

Score: 75.91/100

1131 Total Patient Responses