Patient experience survey

3203

Happy Clients

3893

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

83.09%

3893 Total Patient Responses

Overall Experience Score

8.06/10

3893 Total Patient Responses

Admission Staff

Score: 97.22/100

  • Yes

  • No

3804 Total Patient Responses

Nursing Staff

Score: 87.20/100

3877 Total Patient Responses

Doctors

Score: 96.60/100

3835 Total Patient Responses

Pain Management

Score: 89.13/100

3087 Total Patient Responses

Hospital Environment

Score: 79.66/100

3470 Total Patient Responses

Responsiveness of Staff

Score: 80.88/100

2967 Total Patient Responses

Medication Information

Score: 68.10/100

2670 Total Patient Responses

Food

Score: 72.03/100

3376 Total Patient Responses

Discharge Information

Score: 65.95/100

3893 Total Patient Responses

Likely To Recommend Hospital

83.57%

1154 Total Patient Responses

Overall Experience Score

8.04/10

1154 Total Patient Responses

Reception Staff

Score: 97.35/100

1132 Total Patient Responses

Nursing Staff

Score: 95.88/100

1150 Total Patient Responses

Doctors

Score: 92.93/100

1149 Total Patient Responses

Pain Management

Score: 90.25/100

1005 Total Patient Responses

Emergency Unit Environment

Score: 96.59/100

1144 Total Patient Responses

Responsiveness of Staff

Score: 93.06/100

1052 Total Patient Responses

Medication Information

Score: 92.56/100

994 Total Patient Responses

PRIORITISATION

Score: 75.18/100

1149 Total Patient Responses