Patient experience survey

1670

Happy Clients

2063

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2019-12-04 - 2020-12-04

Likely To Recommend Hospital

82.51%

2063 Total Patient Responses

Overall Experience Score

8.03/10

2063 Total Patient Responses

Admission Staff

Score: 96.02/100

  • Yes

  • No

2011 Total Patient Responses

Nursing Staff

Score: 86.43/100

2051 Total Patient Responses

Doctors

Score: 96.97/100

2039 Total Patient Responses

Pain Management

Score: 89.40/100

1611 Total Patient Responses

Hospital Environment

Score: 78.78/100

1822 Total Patient Responses

Responsiveness of Staff

Score: 79.94/100

1602 Total Patient Responses

Medication Information

Score: 69.12/100

1380 Total Patient Responses

Food

Score: 76.60/100

1739 Total Patient Responses

Discharge Information

Score: 65.51/100

2063 Total Patient Responses

Likely To Recommend Hospital

82.25%

642 Total Patient Responses

Overall Experience Score

7.95/10

642 Total Patient Responses

Reception Staff

Score: 96.66/100

628 Total Patient Responses

Nursing Staff

Score: 95.71/100

640 Total Patient Responses

Doctors

Score: 92.82/100

636 Total Patient Responses

Pain Management

Score: 89.89/100

544 Total Patient Responses

Emergency Unit Environment

Score: 96.03/100

630 Total Patient Responses

Responsiveness of Staff

Score: 91.99/100

574 Total Patient Responses

Medication Information

Score: 93.71/100

525 Total Patient Responses

PRIORITISATION

Score: 75.79/100

636 Total Patient Responses