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Patient experience survey

3201

Happy Clients

3725

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-09-28 - 2026-09-28

Likely To Recommend Hospital

92.03%

3725 Total Patient Responses

Overall Experience Score

8.59/10

3725 Total Patient Responses

Admission staff

Score: 97.88/100

  • Yes

  • No

3721 Total Patient Responses

Nursing staff

Score: 91.39/100

  • Always

  • Usually

  • Sometimes

  • Never

4780 Total Patient Responses

Doctors

Score: 98.31/100

  • Always

  • Usually

  • Sometimes

  • Never

4102 Total Patient Responses

Pain management

Score: 93.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3252 Total Patient Responses

Hospital environment

Score: 84.84/100

  • Always

  • Usually

  • Sometimes

  • Never

4676 Total Patient Responses

Responsiveness of staff

Score: 88.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3502 Total Patient Responses

Medication information

Score: 74.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3322 Total Patient Responses

Food

Score: 83.66/100

  • Always

  • Usually

  • Sometimes

  • Never

4392 Total Patient Responses

Discharge information

Score: 73.22/100

  • Yes

  • No

4522 Total Patient Responses

Likely To Recommend Hospital

90.13%

1551 Total Patient Responses

Overall Experience Score

8.26/10

1552 Total Patient Responses

Reception staff

Score: 97.38/100

1529 Total Patient Responses

Nursing staff

Score: 96.19/100

1658 Total Patient Responses

Doctors

Score: 93.43/100

1615 Total Patient Responses

Pain management

Score: 91.25/100

1349 Total Patient Responses

Emergency Unit environment

Score: 95.69/100

1532 Total Patient Responses

Responsiveness of staff

Score: 93.60/100

1391 Total Patient Responses

Medication information

Score: 91.35/100

1306 Total Patient Responses

Prioritisation

Score: 79.61/100

1953 Total Patient Responses