Patient experience survey

3684

Happy Clients

4331

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2023-12-08 - 2024-12-08

Likely To Recommend Hospital

91.25%

4331 Total Patient Responses

Overall Experience Score

8.51/10

4331 Total Patient Responses

Admission staff

Score: 96.91/100

  • Yes

  • No

4325 Total Patient Responses

Nursing staff

Score: 90.08/100

  • Always

  • Usually

  • Sometimes

  • Never

5600 Total Patient Responses

Doctors

Score: 97.75/100

  • Always

  • Usually

  • Sometimes

  • Never

4771 Total Patient Responses

Pain management

Score: 92.20/100

  • Always

  • Usually

  • Sometimes

  • Never

3802 Total Patient Responses

Hospital environment

Score: 84.48/100

  • Always

  • Usually

  • Sometimes

  • Never

5370 Total Patient Responses

Responsiveness of staff

Score: 85.69/100

  • Always

  • Usually

  • Sometimes

  • Never

4041 Total Patient Responses

Medication information

Score: 73.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4014 Total Patient Responses

Food

Score: 79.18/100

  • Always

  • Usually

  • Sometimes

  • Never

5092 Total Patient Responses

Discharge information

Score: 70.50/100

  • Yes

  • No

5308 Total Patient Responses

Likely To Recommend Hospital

85.21%

1535 Total Patient Responses

Overall Experience Score

7.86/10

1535 Total Patient Responses

Reception staff

Score: 96.08/100

1505 Total Patient Responses

Nursing staff

Score: 95.22/100

1665 Total Patient Responses

Doctors

Score: 91.00/100

1610 Total Patient Responses

Pain management

Score: 87.43/100

1344 Total Patient Responses

Emergency Unit environment

Score: 96.04/100

1516 Total Patient Responses

Responsiveness of staff

Score: 90.20/100

1377 Total Patient Responses

Medication information

Score: 87.46/100

1308 Total Patient Responses

Prioritisation

Score: 75.20/100

1923 Total Patient Responses