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Patient experience survey

3595

Happy Clients

4214

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-03-21 - 2025-03-21

Likely To Recommend Hospital

91.3%

4214 Total Patient Responses

Overall Experience Score

8.52/10

4214 Total Patient Responses

Admission staff

Score: 96.81/100

  • Yes

  • No

4225 Total Patient Responses

Nursing staff

Score: 90.56/100

  • Always

  • Usually

  • Sometimes

  • Never

5411 Total Patient Responses

Doctors

Score: 97.67/100

  • Always

  • Usually

  • Sometimes

  • Never

4639 Total Patient Responses

Pain management

Score: 92.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3679 Total Patient Responses

Hospital environment

Score: 85.07/100

  • Always

  • Usually

  • Sometimes

  • Never

5182 Total Patient Responses

Responsiveness of staff

Score: 86.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3925 Total Patient Responses

Medication information

Score: 74.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3880 Total Patient Responses

Food

Score: 78.72/100

  • Always

  • Usually

  • Sometimes

  • Never

4955 Total Patient Responses

Discharge information

Score: 71.16/100

  • Yes

  • No

5179 Total Patient Responses

Likely To Recommend Hospital

85.06%

1580 Total Patient Responses

Overall Experience Score

7.87/10

1580 Total Patient Responses

Reception staff

Score: 96.00/100

1549 Total Patient Responses

Nursing staff

Score: 95.29/100

1702 Total Patient Responses

Doctors

Score: 91.76/100

1642 Total Patient Responses

Pain management

Score: 87.24/100

1387 Total Patient Responses

Emergency Unit environment

Score: 95.31/100

1558 Total Patient Responses

Responsiveness of staff

Score: 90.68/100

1416 Total Patient Responses

Medication information

Score: 89.00/100

1354 Total Patient Responses

Prioritisation

Score: 74.81/100

1999 Total Patient Responses