Patient experience survey

3226

Happy Clients

3927

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2019-02-21 - 2020-02-21

Likely To Recommend Hospital

82.94%

3927 Total Patient Responses

Overall Experience Score

8.06/10

3927 Total Patient Responses

Admission Staff

Score: 96.77/100

  • Yes

  • No

3838 Total Patient Responses

Nursing Staff

Score: 86.81/100

3912 Total Patient Responses

Doctors

Score: 96.62/100

3887 Total Patient Responses

Pain Management

Score: 89.03/100

3100 Total Patient Responses

Hospital Environment

Score: 79.40/100

3483 Total Patient Responses

Responsiveness of Staff

Score: 80.44/100

2974 Total Patient Responses

Medication Information

Score: 68.79/100

2677 Total Patient Responses

Food

Score: 72.82/100

3377 Total Patient Responses

Discharge Information

Score: 64.76/100

3927 Total Patient Responses

Likely To Recommend Hospital

82.57%

1172 Total Patient Responses

Overall Experience Score

7.97/10

1172 Total Patient Responses

Reception Staff

Score: 97.65/100

1149 Total Patient Responses

Nursing Staff

Score: 95.25/100

1167 Total Patient Responses

Doctors

Score: 92.07/100

1164 Total Patient Responses

Pain Management

Score: 89.38/100

1026 Total Patient Responses

Emergency Unit Environment

Score: 96.38/100

1159 Total Patient Responses

Responsiveness of Staff

Score: 91.84/100

1054 Total Patient Responses

Medication Information

Score: 92.74/100

1005 Total Patient Responses

PRIORITISATION

Score: 75.65/100

1168 Total Patient Responses