Patient experience survey

3239

Happy Clients

3945

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

83.01%

3945 Total Patient Responses

Overall Experience Score

8.06/10

3945 Total Patient Responses

Admission Staff

Score: 97.18/100

  • Yes

  • No

3853 Total Patient Responses

Nursing Staff

Score: 86.81/100

3930 Total Patient Responses

Doctors

Score: 96.55/100

3902 Total Patient Responses

Pain Management

Score: 88.84/100

3108 Total Patient Responses

Hospital Environment

Score: 79.46/100

3499 Total Patient Responses

Responsiveness of Staff

Score: 80.51/100

2989 Total Patient Responses

Medication Information

Score: 68.36/100

2694 Total Patient Responses

Food

Score: 72.22/100

3394 Total Patient Responses

Discharge Information

Score: 65.15/100

3945 Total Patient Responses

Likely To Recommend Hospital

83.29%

1141 Total Patient Responses

Overall Experience Score

8.03/10

1141 Total Patient Responses

Reception Staff

Score: 97.50/100

1119 Total Patient Responses

Nursing Staff

Score: 95.76/100

1137 Total Patient Responses

Doctors

Score: 93.10/100

1135 Total Patient Responses

Pain Management

Score: 89.80/100

990 Total Patient Responses

Emergency Unit Environment

Score: 96.73/100

1130 Total Patient Responses

Responsiveness of Staff

Score: 92.64/100

1032 Total Patient Responses

Medication Information

Score: 92.65/100

979 Total Patient Responses

PRIORITISATION

Score: 74.98/100

1138 Total Patient Responses