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Patient experience survey

3225

Happy Clients

3732

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-05-11 - 2026-05-11

Likely To Recommend Hospital

92.25%

3732 Total Patient Responses

Overall Experience Score

8.64/10

3732 Total Patient Responses

Admission staff

Score: 97.95/100

  • Yes

  • No

3737 Total Patient Responses

Nursing staff

Score: 91.39/100

  • Always

  • Usually

  • Sometimes

  • Never

4764 Total Patient Responses

Doctors

Score: 98.30/100

  • Always

  • Usually

  • Sometimes

  • Never

4095 Total Patient Responses

Pain management

Score: 92.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3252 Total Patient Responses

Hospital environment

Score: 85.27/100

  • Always

  • Usually

  • Sometimes

  • Never

4650 Total Patient Responses

Responsiveness of staff

Score: 88.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3484 Total Patient Responses

Medication information

Score: 74.74/100

  • Always

  • Usually

  • Sometimes

  • Never

3405 Total Patient Responses

Food

Score: 81.28/100

  • Always

  • Usually

  • Sometimes

  • Never

4380 Total Patient Responses

Discharge information

Score: 72.72/100

  • Yes

  • No

4566 Total Patient Responses

Likely To Recommend Hospital

88.82%

1485 Total Patient Responses

Overall Experience Score

8.14/10

1486 Total Patient Responses

Reception staff

Score: 97.34/100

1464 Total Patient Responses

Nursing staff

Score: 96.06/100

1595 Total Patient Responses

Doctors

Score: 92.84/100

1559 Total Patient Responses

Pain management

Score: 91.36/100

1308 Total Patient Responses

Emergency Unit environment

Score: 95.52/100

1472 Total Patient Responses

Responsiveness of staff

Score: 93.07/100

1342 Total Patient Responses

Medication information

Score: 90.81/100

1262 Total Patient Responses

Prioritisation

Score: 78.22/100

1864 Total Patient Responses