Patient experience survey

3443

Happy Clients

4022

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

91.78%

4022 Total Patient Responses

Overall Experience Score

8.56/10

4022 Total Patient Responses

Admission staff

Score: 97.15/100

  • Yes

  • No

4044 Total Patient Responses

Nursing staff

Score: 91.16/100

  • Always

  • Usually

  • Sometimes

  • Never

5140 Total Patient Responses

Doctors

Score: 97.68/100

  • Always

  • Usually

  • Sometimes

  • Never

4401 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

3469 Total Patient Responses

Hospital environment

Score: 85.22/100

  • Always

  • Usually

  • Sometimes

  • Never

4942 Total Patient Responses

Responsiveness of staff

Score: 86.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3747 Total Patient Responses

Medication information

Score: 74.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3690 Total Patient Responses

Food

Score: 78.44/100

  • Always

  • Usually

  • Sometimes

  • Never

4717 Total Patient Responses

Discharge information

Score: 71.90/100

  • Yes

  • No

4939 Total Patient Responses

Likely To Recommend Hospital

85.68%

1509 Total Patient Responses

Overall Experience Score

7.91/10

1508 Total Patient Responses

Reception staff

Score: 96.03/100

1486 Total Patient Responses

Nursing staff

Score: 95.51/100

1626 Total Patient Responses

Doctors

Score: 91.35/100

1568 Total Patient Responses

Pain management

Score: 87.16/100

1340 Total Patient Responses

Emergency Unit environment

Score: 94.90/100

1490 Total Patient Responses

Responsiveness of staff

Score: 90.65/100

1369 Total Patient Responses

Medication information

Score: 88.40/100

1284 Total Patient Responses

Prioritisation

Score: 75.59/100

1916 Total Patient Responses