Patient experience survey

3201

Happy Clients

3708

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-08-19 - 2026-08-19

Likely To Recommend Hospital

92.12%

3708 Total Patient Responses

Overall Experience Score

8.63/10

3708 Total Patient Responses

Admission staff

Score: 98.01/100

  • Yes

  • No

3704 Total Patient Responses

Nursing staff

Score: 91.43/100

  • Always

  • Usually

  • Sometimes

  • Never

4771 Total Patient Responses

Doctors

Score: 98.38/100

  • Always

  • Usually

  • Sometimes

  • Never

4085 Total Patient Responses

Pain management

Score: 93.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3241 Total Patient Responses

Hospital environment

Score: 84.89/100

  • Always

  • Usually

  • Sometimes

  • Never

4671 Total Patient Responses

Responsiveness of staff

Score: 88.17/100

  • Always

  • Usually

  • Sometimes

  • Never

3494 Total Patient Responses

Medication information

Score: 74.51/100

  • Always

  • Usually

  • Sometimes

  • Never

3336 Total Patient Responses

Food

Score: 83.23/100

  • Always

  • Usually

  • Sometimes

  • Never

4371 Total Patient Responses

Discharge information

Score: 73.11/100

  • Yes

  • No

4502 Total Patient Responses

Likely To Recommend Hospital

89.94%

1541 Total Patient Responses

Overall Experience Score

8.24/10

1542 Total Patient Responses

Reception staff

Score: 97.36/100

1518 Total Patient Responses

Nursing staff

Score: 96.16/100

1652 Total Patient Responses

Doctors

Score: 93.09/100

1613 Total Patient Responses

Pain management

Score: 91.59/100

1343 Total Patient Responses

Emergency Unit environment

Score: 95.67/100

1524 Total Patient Responses

Responsiveness of staff

Score: 93.59/100

1388 Total Patient Responses

Medication information

Score: 91.41/100

1304 Total Patient Responses

Prioritisation

Score: 79.16/100

1943 Total Patient Responses