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Patient experience survey

3184

Happy Clients

3711

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-10-16 - 2026-10-16

Likely To Recommend Hospital

91.7%

3711 Total Patient Responses

Overall Experience Score

8.58/10

3711 Total Patient Responses

Admission staff

Score: 97.77/100

  • Yes

  • No

3706 Total Patient Responses

Nursing staff

Score: 91.29/100

  • Always

  • Usually

  • Sometimes

  • Never

4770 Total Patient Responses

Doctors

Score: 98.31/100

  • Always

  • Usually

  • Sometimes

  • Never

4092 Total Patient Responses

Pain management

Score: 93.10/100

  • Always

  • Usually

  • Sometimes

  • Never

3240 Total Patient Responses

Hospital environment

Score: 84.74/100

  • Always

  • Usually

  • Sometimes

  • Never

4670 Total Patient Responses

Responsiveness of staff

Score: 88.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3504 Total Patient Responses

Medication information

Score: 75.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3319 Total Patient Responses

Food

Score: 83.68/100

  • Always

  • Usually

  • Sometimes

  • Never

4386 Total Patient Responses

Discharge information

Score: 73.40/100

  • Yes

  • No

4497 Total Patient Responses

Likely To Recommend Hospital

90.2%

1561 Total Patient Responses

Overall Experience Score

8.29/10

1562 Total Patient Responses

Reception staff

Score: 97.40/100

1537 Total Patient Responses

Nursing staff

Score: 96.24/100

1666 Total Patient Responses

Doctors

Score: 93.47/100

1622 Total Patient Responses

Pain management

Score: 91.38/100

1358 Total Patient Responses

Emergency Unit environment

Score: 95.59/100

1543 Total Patient Responses

Responsiveness of staff

Score: 93.73/100

1403 Total Patient Responses

Medication information

Score: 91.55/100

1314 Total Patient Responses

Prioritisation

Score: 79.69/100

1968 Total Patient Responses