Patient experience survey

3419

Happy Clients

3982

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-07-20 - 2025-07-20

Likely To Recommend Hospital

91.94%

3982 Total Patient Responses

Overall Experience Score

8.58/10

3982 Total Patient Responses

Admission staff

Score: 97.12/100

  • Yes

  • No

4004 Total Patient Responses

Nursing staff

Score: 91.33/100

  • Always

  • Usually

  • Sometimes

  • Never

5081 Total Patient Responses

Doctors

Score: 97.74/100

  • Always

  • Usually

  • Sometimes

  • Never

4348 Total Patient Responses

Pain management

Score: 92.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3451 Total Patient Responses

Hospital environment

Score: 85.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4907 Total Patient Responses

Responsiveness of staff

Score: 86.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3729 Total Patient Responses

Medication information

Score: 75.23/100

  • Always

  • Usually

  • Sometimes

  • Never

3676 Total Patient Responses

Food

Score: 78.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4674 Total Patient Responses

Discharge information

Score: 72.28/100

  • Yes

  • No

4876 Total Patient Responses

Likely To Recommend Hospital

85.38%

1510 Total Patient Responses

Overall Experience Score

7.91/10

1510 Total Patient Responses

Reception staff

Score: 95.90/100

1488 Total Patient Responses

Nursing staff

Score: 95.35/100

1632 Total Patient Responses

Doctors

Score: 91.11/100

1570 Total Patient Responses

Pain management

Score: 86.96/100

1341 Total Patient Responses

Emergency Unit environment

Score: 94.91/100

1493 Total Patient Responses

Responsiveness of staff

Score: 90.32/100

1373 Total Patient Responses

Medication information

Score: 88.11/100

1277 Total Patient Responses

Prioritisation

Score: 75.66/100

1916 Total Patient Responses