Patient experience survey

3378

Happy Clients

3914

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-08-29 - 2025-08-29

Likely To Recommend Hospital

92.28%

3914 Total Patient Responses

Overall Experience Score

8.63/10

3914 Total Patient Responses

Admission staff

Score: 97.40/100

  • Yes

  • No

3923 Total Patient Responses

Nursing staff

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

4948 Total Patient Responses

Doctors

Score: 97.86/100

  • Always

  • Usually

  • Sometimes

  • Never

4280 Total Patient Responses

Pain management

Score: 93.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3399 Total Patient Responses

Hospital environment

Score: 85.36/100

  • Always

  • Usually

  • Sometimes

  • Never

4831 Total Patient Responses

Responsiveness of staff

Score: 87.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3635 Total Patient Responses

Medication information

Score: 75.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3628 Total Patient Responses

Food

Score: 78.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4582 Total Patient Responses

Discharge information

Score: 72.71/100

  • Yes

  • No

4789 Total Patient Responses

Likely To Recommend Hospital

85.24%

1517 Total Patient Responses

Overall Experience Score

7.89/10

1517 Total Patient Responses

Reception staff

Score: 95.86/100

1495 Total Patient Responses

Nursing staff

Score: 95.24/100

1637 Total Patient Responses

Doctors

Score: 91.26/100

1577 Total Patient Responses

Pain management

Score: 86.87/100

1339 Total Patient Responses

Emergency Unit environment

Score: 94.67/100

1501 Total Patient Responses

Responsiveness of staff

Score: 90.49/100

1377 Total Patient Responses

Medication information

Score: 88.34/100

1277 Total Patient Responses

Prioritisation

Score: 75.31/100

1928 Total Patient Responses