Patient experience survey

3526

Happy Clients

4123

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

91.49%

4123 Total Patient Responses

Overall Experience Score

8.55/10

4123 Total Patient Responses

Admission staff

Score: 97.03/100

  • Yes

  • No

4142 Total Patient Responses

Nursing staff

Score: 91.02/100

  • Always

  • Usually

  • Sometimes

  • Never

5276 Total Patient Responses

Doctors

Score: 97.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4524 Total Patient Responses

Pain management

Score: 92.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3586 Total Patient Responses

Hospital environment

Score: 85.38/100

  • Always

  • Usually

  • Sometimes

  • Never

5061 Total Patient Responses

Responsiveness of staff

Score: 86.59/100

  • Always

  • Usually

  • Sometimes

  • Never

3836 Total Patient Responses

Medication information

Score: 74.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3810 Total Patient Responses

Food

Score: 78.48/100

  • Always

  • Usually

  • Sometimes

  • Never

4837 Total Patient Responses

Discharge information

Score: 71.57/100

  • Yes

  • No

5044 Total Patient Responses

Likely To Recommend Hospital

84.95%

1529 Total Patient Responses

Overall Experience Score

7.86/10

1529 Total Patient Responses

Reception staff

Score: 95.87/100

1500 Total Patient Responses

Nursing staff

Score: 95.27/100

1651 Total Patient Responses

Doctors

Score: 91.12/100

1588 Total Patient Responses

Pain management

Score: 86.69/100

1352 Total Patient Responses

Emergency Unit environment

Score: 94.76/100

1509 Total Patient Responses

Responsiveness of staff

Score: 90.44/100

1381 Total Patient Responses

Medication information

Score: 88.54/100

1309 Total Patient Responses

Prioritisation

Score: 75.45/100

1934 Total Patient Responses