Patient experience survey

3319

Happy Clients

3851

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

92.16%

3851 Total Patient Responses

Overall Experience Score

8.62/10

3851 Total Patient Responses

Admission staff

Score: 97.53/100

  • Yes

  • No

3855 Total Patient Responses

Nursing staff

Score: 91.82/100

  • Always

  • Usually

  • Sometimes

  • Never

4871 Total Patient Responses

Doctors

Score: 98.05/100

  • Always

  • Usually

  • Sometimes

  • Never

4206 Total Patient Responses

Pain management

Score: 93.13/100

  • Always

  • Usually

  • Sometimes

  • Never

3334 Total Patient Responses

Hospital environment

Score: 85.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4761 Total Patient Responses

Responsiveness of staff

Score: 87.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3596 Total Patient Responses

Medication information

Score: 75.35/100

  • Always

  • Usually

  • Sometimes

  • Never

3523 Total Patient Responses

Food

Score: 78.88/100

  • Always

  • Usually

  • Sometimes

  • Never

4503 Total Patient Responses

Discharge information

Score: 72.83/100

  • Yes

  • No

4718 Total Patient Responses

Likely To Recommend Hospital

86.15%

1494 Total Patient Responses

Overall Experience Score

7.9/10

1494 Total Patient Responses

Reception staff

Score: 96.14/100

1474 Total Patient Responses

Nursing staff

Score: 95.45/100

1616 Total Patient Responses

Doctors

Score: 91.74/100

1560 Total Patient Responses

Pain management

Score: 88.40/100

1327 Total Patient Responses

Emergency Unit environment

Score: 94.53/100

1479 Total Patient Responses

Responsiveness of staff

Score: 91.35/100

1363 Total Patient Responses

Medication information

Score: 89.67/100

1257 Total Patient Responses

Prioritisation

Score: 75.89/100

1903 Total Patient Responses