Patient experience survey

3253

Happy Clients

3763

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

92.35%

3763 Total Patient Responses

Overall Experience Score

8.65/10

3763 Total Patient Responses

Admission staff

Score: 97.90/100

  • Yes

  • No

3769 Total Patient Responses

Nursing staff

Score: 91.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4782 Total Patient Responses

Doctors

Score: 98.26/100

  • Always

  • Usually

  • Sometimes

  • Never

4102 Total Patient Responses

Pain management

Score: 93.04/100

  • Always

  • Usually

  • Sometimes

  • Never

3246 Total Patient Responses

Hospital environment

Score: 84.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4672 Total Patient Responses

Responsiveness of staff

Score: 87.90/100

  • Always

  • Usually

  • Sometimes

  • Never

3510 Total Patient Responses

Medication information

Score: 75.31/100

  • Always

  • Usually

  • Sometimes

  • Never

3433 Total Patient Responses

Food

Score: 80.53/100

  • Always

  • Usually

  • Sometimes

  • Never

4396 Total Patient Responses

Discharge information

Score: 73.01/100

  • Yes

  • No

4592 Total Patient Responses

Likely To Recommend Hospital

87.13%

1475 Total Patient Responses

Overall Experience Score

7.98/10

1476 Total Patient Responses

Reception staff

Score: 96.70/100

1453 Total Patient Responses

Nursing staff

Score: 95.48/100

1596 Total Patient Responses

Doctors

Score: 91.95/100

1548 Total Patient Responses

Pain management

Score: 89.66/100

1314 Total Patient Responses

Emergency Unit environment

Score: 94.33/100

1463 Total Patient Responses

Responsiveness of staff

Score: 92.19/100

1331 Total Patient Responses

Medication information

Score: 89.25/100

1245 Total Patient Responses

Prioritisation

Score: 77.28/100

1870 Total Patient Responses