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Patient experience survey

3473

Happy Clients

4066

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

91.37%

4066 Total Patient Responses

Overall Experience Score

8.54/10

4066 Total Patient Responses

Admission staff

Score: 97.17/100

  • Yes

  • No

4085 Total Patient Responses

Nursing staff

Score: 90.99/100

  • Always

  • Usually

  • Sometimes

  • Never

5205 Total Patient Responses

Doctors

Score: 97.59/100

  • Always

  • Usually

  • Sometimes

  • Never

4456 Total Patient Responses

Pain management

Score: 92.56/100

  • Always

  • Usually

  • Sometimes

  • Never

3525 Total Patient Responses

Hospital environment

Score: 85.13/100

  • Always

  • Usually

  • Sometimes

  • Never

5000 Total Patient Responses

Responsiveness of staff

Score: 86.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3799 Total Patient Responses

Medication information

Score: 74.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3741 Total Patient Responses

Food

Score: 78.29/100

  • Always

  • Usually

  • Sometimes

  • Never

4771 Total Patient Responses

Discharge information

Score: 71.56/100

  • Yes

  • No

4981 Total Patient Responses

Likely To Recommend Hospital

85.43%

1510 Total Patient Responses

Overall Experience Score

7.91/10

1509 Total Patient Responses

Reception staff

Score: 96.03/100

1486 Total Patient Responses

Nursing staff

Score: 95.60/100

1626 Total Patient Responses

Doctors

Score: 91.29/100

1569 Total Patient Responses

Pain management

Score: 86.96/100

1334 Total Patient Responses

Emergency Unit environment

Score: 94.90/100

1491 Total Patient Responses

Responsiveness of staff

Score: 90.52/100

1372 Total Patient Responses

Medication information

Score: 88.60/100

1289 Total Patient Responses

Prioritisation

Score: 75.95/100

1910 Total Patient Responses