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Patient experience survey

3255

Happy Clients

3764

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

92.51%

3764 Total Patient Responses

Overall Experience Score

8.65/10

3764 Total Patient Responses

Admission staff

Score: 97.83/100

  • Yes

  • No

3774 Total Patient Responses

Nursing staff

Score: 92.05/100

  • Always

  • Usually

  • Sometimes

  • Never

4777 Total Patient Responses

Doctors

Score: 98.29/100

  • Always

  • Usually

  • Sometimes

  • Never

4101 Total Patient Responses

Pain management

Score: 93.03/100

  • Always

  • Usually

  • Sometimes

  • Never

3249 Total Patient Responses

Hospital environment

Score: 85.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4669 Total Patient Responses

Responsiveness of staff

Score: 87.89/100

  • Always

  • Usually

  • Sometimes

  • Never

3501 Total Patient Responses

Medication information

Score: 75.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3430 Total Patient Responses

Food

Score: 79.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4405 Total Patient Responses

Discharge information

Score: 72.94/100

  • Yes

  • No

4597 Total Patient Responses

Likely To Recommend Hospital

86.42%

1486 Total Patient Responses

Overall Experience Score

7.94/10

1487 Total Patient Responses

Reception staff

Score: 96.25/100

1467 Total Patient Responses

Nursing staff

Score: 95.37/100

1616 Total Patient Responses

Doctors

Score: 91.91/100

1555 Total Patient Responses

Pain management

Score: 89.28/100

1324 Total Patient Responses

Emergency Unit environment

Score: 94.37/100

1474 Total Patient Responses

Responsiveness of staff

Score: 91.87/100

1352 Total Patient Responses

Medication information

Score: 89.21/100

1250 Total Patient Responses

Prioritisation

Score: 76.77/100

1886 Total Patient Responses