Patient experience survey

3182

Happy Clients

3694

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2025-04-20 - 2026-04-20

Likely To Recommend Hospital

91.88%

3694 Total Patient Responses

Overall Experience Score

8.61/10

3694 Total Patient Responses

Admission staff

Score: 97.93/100

  • Yes

  • No

3699 Total Patient Responses

Nursing staff

Score: 91.40/100

  • Always

  • Usually

  • Sometimes

  • Never

4715 Total Patient Responses

Doctors

Score: 98.19/100

  • Always

  • Usually

  • Sometimes

  • Never

4049 Total Patient Responses

Pain management

Score: 92.84/100

  • Always

  • Usually

  • Sometimes

  • Never

3222 Total Patient Responses

Hospital environment

Score: 84.97/100

  • Always

  • Usually

  • Sometimes

  • Never

4602 Total Patient Responses

Responsiveness of staff

Score: 87.73/100

  • Always

  • Usually

  • Sometimes

  • Never

3447 Total Patient Responses

Medication information

Score: 74.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3382 Total Patient Responses

Food

Score: 80.68/100

  • Always

  • Usually

  • Sometimes

  • Never

4317 Total Patient Responses

Discharge information

Score: 72.55/100

  • Yes

  • No

4520 Total Patient Responses

Likely To Recommend Hospital

88%

1465 Total Patient Responses

Overall Experience Score

8.07/10

1466 Total Patient Responses

Reception staff

Score: 96.88/100

1443 Total Patient Responses

Nursing staff

Score: 95.69/100

1582 Total Patient Responses

Doctors

Score: 92.37/100

1537 Total Patient Responses

Pain management

Score: 90.26/100

1293 Total Patient Responses

Emergency Unit environment

Score: 94.91/100

1452 Total Patient Responses

Responsiveness of staff

Score: 92.59/100

1321 Total Patient Responses

Medication information

Score: 89.81/100

1236 Total Patient Responses

Prioritisation

Score: 77.55/100

1849 Total Patient Responses