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Patient experience survey

3579

Happy Clients

4182

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

91.47%

4182 Total Patient Responses

Overall Experience Score

8.55/10

4182 Total Patient Responses

Admission staff

Score: 96.84/100

  • Yes

  • No

4202 Total Patient Responses

Nursing staff

Score: 90.97/100

  • Always

  • Usually

  • Sometimes

  • Never

5362 Total Patient Responses

Doctors

Score: 97.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4591 Total Patient Responses

Pain management

Score: 92.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3636 Total Patient Responses

Hospital environment

Score: 85.37/100

  • Always

  • Usually

  • Sometimes

  • Never

5139 Total Patient Responses

Responsiveness of staff

Score: 86.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3899 Total Patient Responses

Medication information

Score: 74.89/100

  • Always

  • Usually

  • Sometimes

  • Never

3858 Total Patient Responses

Food

Score: 78.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4909 Total Patient Responses

Discharge information

Score: 71.69/100

  • Yes

  • No

5120 Total Patient Responses

Likely To Recommend Hospital

85.14%

1561 Total Patient Responses

Overall Experience Score

7.88/10

1561 Total Patient Responses

Reception staff

Score: 96.28/100

1534 Total Patient Responses

Nursing staff

Score: 95.45/100

1681 Total Patient Responses

Doctors

Score: 91.55/100

1623 Total Patient Responses

Pain management

Score: 87.12/100

1382 Total Patient Responses

Emergency Unit environment

Score: 95.19/100

1540 Total Patient Responses

Responsiveness of staff

Score: 90.64/100

1410 Total Patient Responses

Medication information

Score: 89.01/100

1338 Total Patient Responses

Prioritisation

Score: 75.54/100

1978 Total Patient Responses