Patient experience survey

3280

Happy Clients

3785

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-10-06 - 2025-10-06

Likely To Recommend Hospital

92.33%

3785 Total Patient Responses

Overall Experience Score

8.66/10

3785 Total Patient Responses

Admission staff

Score: 97.50/100

  • Yes

  • No

3788 Total Patient Responses

Nursing staff

Score: 92.26/100

  • Always

  • Usually

  • Sometimes

  • Never

4775 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

4127 Total Patient Responses

Pain management

Score: 93.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3274 Total Patient Responses

Hospital environment

Score: 85.34/100

  • Always

  • Usually

  • Sometimes

  • Never

4660 Total Patient Responses

Responsiveness of staff

Score: 87.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3509 Total Patient Responses

Medication information

Score: 76.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3473 Total Patient Responses

Food

Score: 79.07/100

  • Always

  • Usually

  • Sometimes

  • Never

4404 Total Patient Responses

Discharge information

Score: 73.16/100

  • Yes

  • No

4631 Total Patient Responses

Likely To Recommend Hospital

85.94%

1457 Total Patient Responses

Overall Experience Score

7.95/10

1457 Total Patient Responses

Reception staff

Score: 95.97/100

1438 Total Patient Responses

Nursing staff

Score: 95.41/100

1577 Total Patient Responses

Doctors

Score: 91.56/100

1512 Total Patient Responses

Pain management

Score: 87.56/100

1293 Total Patient Responses

Emergency Unit environment

Score: 94.66/100

1442 Total Patient Responses

Responsiveness of staff

Score: 91.00/100

1332 Total Patient Responses

Medication information

Score: 89.11/100

1230 Total Patient Responses

Prioritisation

Score: 75.63/100

1857 Total Patient Responses