Patient experience survey

3391

Happy Clients

3940

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-08-08 - 2025-08-08

Likely To Recommend Hospital

92.09%

3940 Total Patient Responses

Overall Experience Score

8.61/10

3940 Total Patient Responses

Admission staff

Score: 97.25/100

  • Yes

  • No

3957 Total Patient Responses

Nursing staff

Score: 91.62/100

  • Always

  • Usually

  • Sometimes

  • Never

4997 Total Patient Responses

Doctors

Score: 97.74/100

  • Always

  • Usually

  • Sometimes

  • Never

4312 Total Patient Responses

Pain management

Score: 93.13/100

  • Always

  • Usually

  • Sometimes

  • Never

3425 Total Patient Responses

Hospital environment

Score: 85.18/100

  • Always

  • Usually

  • Sometimes

  • Never

4862 Total Patient Responses

Responsiveness of staff

Score: 87.34/100

  • Always

  • Usually

  • Sometimes

  • Never

3681 Total Patient Responses

Medication information

Score: 75.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3660 Total Patient Responses

Food

Score: 78.62/100

  • Always

  • Usually

  • Sometimes

  • Never

4622 Total Patient Responses

Discharge information

Score: 72.39/100

  • Yes

  • No

4838 Total Patient Responses

Likely To Recommend Hospital

85.35%

1522 Total Patient Responses

Overall Experience Score

7.91/10

1522 Total Patient Responses

Reception staff

Score: 96.07/100

1499 Total Patient Responses

Nursing staff

Score: 95.40/100

1641 Total Patient Responses

Doctors

Score: 91.35/100

1581 Total Patient Responses

Pain management

Score: 87.26/100

1349 Total Patient Responses

Emergency Unit environment

Score: 95.02/100

1504 Total Patient Responses

Responsiveness of staff

Score: 90.46/100

1383 Total Patient Responses

Medication information

Score: 88.26/100

1285 Total Patient Responses

Prioritisation

Score: 75.66/100

1932 Total Patient Responses