Patient experience survey

3299

Happy Clients

3802

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-10-22 - 2025-10-22

Likely To Recommend Hospital

92.47%

3802 Total Patient Responses

Overall Experience Score

8.68/10

3802 Total Patient Responses

Admission staff

Score: 97.54/100

  • Yes

  • No

3807 Total Patient Responses

Nursing staff

Score: 92.16/100

  • Always

  • Usually

  • Sometimes

  • Never

4806 Total Patient Responses

Doctors

Score: 98.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4152 Total Patient Responses

Pain management

Score: 93.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3287 Total Patient Responses

Hospital environment

Score: 85.43/100

  • Always

  • Usually

  • Sometimes

  • Never

4669 Total Patient Responses

Responsiveness of staff

Score: 87.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3519 Total Patient Responses

Medication information

Score: 76.23/100

  • Always

  • Usually

  • Sometimes

  • Never

3482 Total Patient Responses

Food

Score: 79.20/100

  • Always

  • Usually

  • Sometimes

  • Never

4419 Total Patient Responses

Discharge information

Score: 73.08/100

  • Yes

  • No

4647 Total Patient Responses

Likely To Recommend Hospital

86.15%

1464 Total Patient Responses

Overall Experience Score

7.95/10

1464 Total Patient Responses

Reception staff

Score: 95.92/100

1444 Total Patient Responses

Nursing staff

Score: 95.46/100

1579 Total Patient Responses

Doctors

Score: 91.64/100

1519 Total Patient Responses

Pain management

Score: 88.17/100

1301 Total Patient Responses

Emergency Unit environment

Score: 94.82/100

1448 Total Patient Responses

Responsiveness of staff

Score: 91.49/100

1338 Total Patient Responses

Medication information

Score: 89.31/100

1234 Total Patient Responses

Prioritisation

Score: 75.58/100

1869 Total Patient Responses