Patient experience survey

3329

Happy Clients

3852

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2024-11-12 - 2025-11-12

Likely To Recommend Hospital

92.29%

3852 Total Patient Responses

Overall Experience Score

8.65/10

3852 Total Patient Responses

Admission staff

Score: 97.54/100

  • Yes

  • No

3854 Total Patient Responses

Nursing staff

Score: 91.96/100

  • Always

  • Usually

  • Sometimes

  • Never

4869 Total Patient Responses

Doctors

Score: 98.08/100

  • Always

  • Usually

  • Sometimes

  • Never

4203 Total Patient Responses

Pain management

Score: 93.19/100

  • Always

  • Usually

  • Sometimes

  • Never

3331 Total Patient Responses

Hospital environment

Score: 85.11/100

  • Always

  • Usually

  • Sometimes

  • Never

4766 Total Patient Responses

Responsiveness of staff

Score: 87.64/100

  • Always

  • Usually

  • Sometimes

  • Never

3600 Total Patient Responses

Medication information

Score: 75.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3534 Total Patient Responses

Food

Score: 79.04/100

  • Always

  • Usually

  • Sometimes

  • Never

4496 Total Patient Responses

Discharge information

Score: 73.12/100

  • Yes

  • No

4711 Total Patient Responses

Likely To Recommend Hospital

86.19%

1484 Total Patient Responses

Overall Experience Score

7.92/10

1484 Total Patient Responses

Reception staff

Score: 96.25/100

1464 Total Patient Responses

Nursing staff

Score: 95.58/100

1600 Total Patient Responses

Doctors

Score: 91.83/100

1546 Total Patient Responses

Pain management

Score: 88.48/100

1319 Total Patient Responses

Emergency Unit environment

Score: 94.76/100

1469 Total Patient Responses

Responsiveness of staff

Score: 91.45/100

1356 Total Patient Responses

Medication information

Score: 89.70/100

1251 Total Patient Responses

Prioritisation

Score: 75.93/100

1896 Total Patient Responses