Patient experience survey

639

Happy Clients

713

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-10-22 - 2026-10-22

Likely To Recommend Hospital

93.41%

713 Total Patient Responses

Overall Experience Score

8.96/10

713 Total Patient Responses

Admission staff

Score: 98.15/100

  • Yes

  • No

701 Total Patient Responses

Nursing staff

Score: 93.08/100

  • Always

  • Usually

  • Sometimes

  • Never

935 Total Patient Responses

Doctors

Score: 97.85/100

  • Always

  • Usually

  • Sometimes

  • Never

803 Total Patient Responses

Pain management

Score: 92.96/100

  • Always

  • Usually

  • Sometimes

  • Never

589 Total Patient Responses

Hospital environment

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

920 Total Patient Responses

Responsiveness of staff

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

667 Total Patient Responses

Medication information

Score: 76.01/100

  • Always

  • Usually

  • Sometimes

  • Never

570 Total Patient Responses

Food

Score: 86.83/100

  • Always

  • Usually

  • Sometimes

  • Never

785 Total Patient Responses

Discharge information

Score: 72.51/100

  • Yes

  • No

855 Total Patient Responses

Likely To Recommend Hospital

93.01%

558 Total Patient Responses

Overall Experience Score

8.79/10

558 Total Patient Responses

Reception staff

Score: 97.46/100

552 Total Patient Responses

Nursing staff

Score: 96.72/100

589 Total Patient Responses

Doctors

Score: 94.24/100

580 Total Patient Responses

Pain management

Score: 92.36/100

484 Total Patient Responses

Emergency Unit environment

Score: 99.10/100

555 Total Patient Responses

Responsiveness of staff

Score: 95.68/100

486 Total Patient Responses

Medication information

Score: 91.25/100

457 Total Patient Responses

Prioritisation

Score: 88.35/100

643 Total Patient Responses