Patient experience survey

696

Happy Clients

795

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2017-07-18 - 2018-07-18

Likely To Recommend Hospital

89.73%

795 Total Patient Responses

Overall Experience Score

8.60/10

795 Total Patient Responses

Admission Staff

Score: 99.04/100

  • Yes

  • No

784 Total Patient Responses

Nursing Staff

Score: 89.68/100

793 Total Patient Responses

Doctors

Score: 96.70/100

790 Total Patient Responses

Pain Management

Score: 92.42/100

598 Total Patient Responses

Hospital Environment

Score: 82.41/100

706 Total Patient Responses

Responsiveness of Staff

Score: 88.04/100

620 Total Patient Responses

Medication Information

Score: 71.09/100

532 Total Patient Responses

Food

Score: 83.46/100

652 Total Patient Responses

Discharge Information

Score: 67.92/100

795 Total Patient Responses

Likely To Recommend Hospital

92.52%

383 Total Patient Responses

Overall Experience Score

9.00/10

383 Total Patient Responses

Reception Staff

Score: 98.94/100

377 Total Patient Responses

Nursing Staff

Score: 98.80/100

382 Total Patient Responses

Doctors

Score: 97.53/100

379 Total Patient Responses

Pain Management

Score: 95.71/100

303 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

377 Total Patient Responses

Responsiveness of Staff

Score: 98.82/100

338 Total Patient Responses

Medication Information

Score: 97.44/100

312 Total Patient Responses

PRIORITISATION

Score: 89.24/100

375 Total Patient Responses