Patient experience survey

638

Happy Clients

714

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-09-08 - 2026-09-08

Likely To Recommend Hospital

93.28%

714 Total Patient Responses

Overall Experience Score

8.94/10

714 Total Patient Responses

Admission staff

Score: 98.08/100

  • Yes

  • No

704 Total Patient Responses

Nursing staff

Score: 93.08/100

  • Always

  • Usually

  • Sometimes

  • Never

923 Total Patient Responses

Doctors

Score: 97.66/100

  • Always

  • Usually

  • Sometimes

  • Never

800 Total Patient Responses

Pain management

Score: 92.32/100

  • Always

  • Usually

  • Sometimes

  • Never

596 Total Patient Responses

Hospital environment

Score: 89.01/100

  • Always

  • Usually

  • Sometimes

  • Never

917 Total Patient Responses

Responsiveness of staff

Score: 87.99/100

  • Always

  • Usually

  • Sometimes

  • Never

664 Total Patient Responses

Medication information

Score: 77.44/100

  • Always

  • Usually

  • Sometimes

  • Never

575 Total Patient Responses

Food

Score: 87.03/100

  • Always

  • Usually

  • Sometimes

  • Never

773 Total Patient Responses

Discharge information

Score: 72.34/100

  • Yes

  • No

851 Total Patient Responses

Likely To Recommend Hospital

93.49%

553 Total Patient Responses

Overall Experience Score

8.83/10

553 Total Patient Responses

Reception staff

Score: 97.07/100

547 Total Patient Responses

Nursing staff

Score: 96.78/100

584 Total Patient Responses

Doctors

Score: 94.94/100

573 Total Patient Responses

Pain management

Score: 93.10/100

478 Total Patient Responses

Emergency Unit environment

Score: 99.09/100

551 Total Patient Responses

Responsiveness of staff

Score: 96.07/100

484 Total Patient Responses

Medication information

Score: 90.87/100

449 Total Patient Responses

Prioritisation

Score: 87.71/100

642 Total Patient Responses