Patient experience survey

630

Happy Clients

703

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-07-14 - 2026-07-14

Likely To Recommend Hospital

92.89%

703 Total Patient Responses

Overall Experience Score

8.96/10

703 Total Patient Responses

Admission staff

Score: 98.27/100

  • Yes

  • No

692 Total Patient Responses

Nursing staff

Score: 92.71/100

  • Always

  • Usually

  • Sometimes

  • Never

900 Total Patient Responses

Doctors

Score: 97.68/100

  • Always

  • Usually

  • Sometimes

  • Never

793 Total Patient Responses

Pain management

Score: 92.07/100

  • Always

  • Usually

  • Sometimes

  • Never

599 Total Patient Responses

Hospital environment

Score: 89.06/100

  • Always

  • Usually

  • Sometimes

  • Never

904 Total Patient Responses

Responsiveness of staff

Score: 87.80/100

  • Always

  • Usually

  • Sometimes

  • Never

663 Total Patient Responses

Medication information

Score: 77.82/100

  • Always

  • Usually

  • Sometimes

  • Never

583 Total Patient Responses

Food

Score: 85.97/100

  • Always

  • Usually

  • Sometimes

  • Never

772 Total Patient Responses

Discharge information

Score: 73.12/100

  • Yes

  • No

835 Total Patient Responses

Likely To Recommend Hospital

92.94%

553 Total Patient Responses

Overall Experience Score

8.83/10

553 Total Patient Responses

Reception staff

Score: 97.44/100

546 Total Patient Responses

Nursing staff

Score: 96.36/100

585 Total Patient Responses

Doctors

Score: 94.64/100

574 Total Patient Responses

Pain management

Score: 92.87/100

477 Total Patient Responses

Emergency Unit environment

Score: 99.09/100

551 Total Patient Responses

Responsiveness of staff

Score: 95.48/100

487 Total Patient Responses

Medication information

Score: 90.69/100

451 Total Patient Responses

Prioritisation

Score: 87.19/100

649 Total Patient Responses