Patient experience survey

596

Happy Clients

672

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

87.95%

672 Total Patient Responses

Overall Experience Score

8.57/10

672 Total Patient Responses

Admission Staff

Score: 98.00/100

  • Yes

  • No

656 Total Patient Responses

Nursing Staff

Score: 88.56/100

671 Total Patient Responses

Doctors

Score: 95.56/100

666 Total Patient Responses

Pain Management

Score: 90.81/100

522 Total Patient Responses

Hospital Environment

Score: 82.57/100

612 Total Patient Responses

Responsiveness of Staff

Score: 86.00/100

535 Total Patient Responses

Medication Information

Score: 71.16/100

456 Total Patient Responses

Food

Score: 79.65/100

565 Total Patient Responses

Discharge Information

Score: 66.07/100

672 Total Patient Responses

Likely To Recommend Hospital

91.95%

364 Total Patient Responses

Overall Experience Score

8.84/10

364 Total Patient Responses

Reception Staff

Score: 99.44/100

360 Total Patient Responses

Nursing Staff

Score: 97.41/100

364 Total Patient Responses

Doctors

Score: 93.96/100

362 Total Patient Responses

Pain Management

Score: 94.17/100

309 Total Patient Responses

Emergency Unit Environment

Score: 98.31/100

356 Total Patient Responses

Responsiveness of Staff

Score: 96.88/100

320 Total Patient Responses

Medication Information

Score: 94.74/100

304 Total Patient Responses

PRIORITISATION

Score: 89.25/100

356 Total Patient Responses