Patient experience survey

634

Happy Clients

704

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-06-10 - 2026-06-10

Likely To Recommend Hospital

92.9%

704 Total Patient Responses

Overall Experience Score

9.01/10

704 Total Patient Responses

Admission staff

Score: 98.12/100

  • Yes

  • No

694 Total Patient Responses

Nursing staff

Score: 92.82/100

  • Always

  • Usually

  • Sometimes

  • Never

891 Total Patient Responses

Doctors

Score: 97.64/100

  • Always

  • Usually

  • Sometimes

  • Never

792 Total Patient Responses

Pain management

Score: 92.34/100

  • Always

  • Usually

  • Sometimes

  • Never

600 Total Patient Responses

Hospital environment

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

906 Total Patient Responses

Responsiveness of staff

Score: 88.58/100

  • Always

  • Usually

  • Sometimes

  • Never

658 Total Patient Responses

Medication information

Score: 78.79/100

  • Always

  • Usually

  • Sometimes

  • Never

575 Total Patient Responses

Food

Score: 85.46/100

  • Always

  • Usually

  • Sometimes

  • Never

786 Total Patient Responses

Discharge information

Score: 73.93/100

  • Yes

  • No

837 Total Patient Responses

Likely To Recommend Hospital

92.44%

569 Total Patient Responses

Overall Experience Score

8.75/10

569 Total Patient Responses

Reception staff

Score: 97.32/100

559 Total Patient Responses

Nursing staff

Score: 96.46/100

596 Total Patient Responses

Doctors

Score: 94.38/100

592 Total Patient Responses

Pain management

Score: 92.53/100

495 Total Patient Responses

Emergency Unit environment

Score: 99.12/100

567 Total Patient Responses

Responsiveness of staff

Score: 94.77/100

497 Total Patient Responses

Medication information

Score: 91.03/100

468 Total Patient Responses

Prioritisation

Score: 87.33/100

665 Total Patient Responses