Patient experience survey

618

Happy Clients

689

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

88.39%

689 Total Patient Responses

Overall Experience Score

8.61/10

689 Total Patient Responses

Admission Staff

Score: 98.27/100

  • Yes

  • No

672 Total Patient Responses

Nursing Staff

Score: 89.20/100

687 Total Patient Responses

Doctors

Score: 95.82/100

682 Total Patient Responses

Pain Management

Score: 91.39/100

527 Total Patient Responses

Hospital Environment

Score: 82.63/100

628 Total Patient Responses

Responsiveness of Staff

Score: 86.46/100

554 Total Patient Responses

Medication Information

Score: 72.06/100

463 Total Patient Responses

Food

Score: 80.56/100

581 Total Patient Responses

Discharge Information

Score: 65.60/100

689 Total Patient Responses

Likely To Recommend Hospital

91.42%

365 Total Patient Responses

Overall Experience Score

8.81/10

365 Total Patient Responses

Reception Staff

Score: 99.17/100

360 Total Patient Responses

Nursing Staff

Score: 97.35/100

365 Total Patient Responses

Doctors

Score: 93.61/100

363 Total Patient Responses

Pain Management

Score: 94.17/100

309 Total Patient Responses

Emergency Unit Environment

Score: 98.32/100

357 Total Patient Responses

Responsiveness of Staff

Score: 96.58/100

322 Total Patient Responses

Medication Information

Score: 94.10/100

305 Total Patient Responses

PRIORITISATION

Score: 89.21/100

358 Total Patient Responses