Patient experience survey

625

Happy Clients

701

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-08-23 - 2026-08-23

Likely To Recommend Hospital

93.01%

701 Total Patient Responses

Overall Experience Score

8.92/10

701 Total Patient Responses

Admission staff

Score: 98.04/100

  • Yes

  • No

690 Total Patient Responses

Nursing staff

Score: 92.76/100

  • Always

  • Usually

  • Sometimes

  • Never

910 Total Patient Responses

Doctors

Score: 97.67/100

  • Always

  • Usually

  • Sometimes

  • Never

790 Total Patient Responses

Pain management

Score: 92.37/100

  • Always

  • Usually

  • Sometimes

  • Never

590 Total Patient Responses

Hospital environment

Score: 88.72/100

  • Always

  • Usually

  • Sometimes

  • Never

907 Total Patient Responses

Responsiveness of staff

Score: 87.90/100

  • Always

  • Usually

  • Sometimes

  • Never

659 Total Patient Responses

Medication information

Score: 77.19/100

  • Always

  • Usually

  • Sometimes

  • Never

572 Total Patient Responses

Food

Score: 87.17/100

  • Always

  • Usually

  • Sometimes

  • Never

759 Total Patient Responses

Discharge information

Score: 72.18/100

  • Yes

  • No

837 Total Patient Responses

Likely To Recommend Hospital

93.78%

547 Total Patient Responses

Overall Experience Score

8.85/10

547 Total Patient Responses

Reception staff

Score: 97.23/100

541 Total Patient Responses

Nursing staff

Score: 96.69/100

578 Total Patient Responses

Doctors

Score: 95.20/100

567 Total Patient Responses

Pain management

Score: 93.22/100

472 Total Patient Responses

Emergency Unit environment

Score: 99.08/100

545 Total Patient Responses

Responsiveness of staff

Score: 96.07/100

483 Total Patient Responses

Medication information

Score: 91.36/100

440 Total Patient Responses

Prioritisation

Score: 87.84/100

634 Total Patient Responses