Patient experience survey

722

Happy Clients

820

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-03-25 - 2025-03-25

Likely To Recommend Hospital

94.15%

820 Total Patient Responses

Overall Experience Score

8.8/10

820 Total Patient Responses

Admission staff

Score: 98.48/100

  • Yes

  • No

813 Total Patient Responses

Nursing staff

Score: 91.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1036 Total Patient Responses

Doctors

Score: 97.93/100

  • Always

  • Usually

  • Sometimes

  • Never

929 Total Patient Responses

Pain management

Score: 92.52/100

  • Always

  • Usually

  • Sometimes

  • Never

685 Total Patient Responses

Hospital environment

Score: 86.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1048 Total Patient Responses

Responsiveness of staff

Score: 89.91/100

  • Always

  • Usually

  • Sometimes

  • Never

748 Total Patient Responses

Medication information

Score: 75.17/100

  • Always

  • Usually

  • Sometimes

  • Never

702 Total Patient Responses

Food

Score: 82.12/100

  • Always

  • Usually

  • Sometimes

  • Never

921 Total Patient Responses

Discharge information

Score: 68.35/100

  • Yes

  • No

993 Total Patient Responses

Likely To Recommend Hospital

93.45%

611 Total Patient Responses

Overall Experience Score

8.95/10

611 Total Patient Responses

Reception staff

Score: 98.01/100

603 Total Patient Responses

Nursing staff

Score: 96.77/100

644 Total Patient Responses

Doctors

Score: 94.00/100

629 Total Patient Responses

Pain management

Score: 93.35/100

526 Total Patient Responses

Emergency Unit environment

Score: 99.51/100

608 Total Patient Responses

Responsiveness of staff

Score: 96.21/100

528 Total Patient Responses

Medication information

Score: 92.19/100

512 Total Patient Responses

Prioritisation

Score: 88.97/100

693 Total Patient Responses