Patient experience survey

618

Happy Clients

682

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

89.64%

682 Total Patient Responses

Overall Experience Score

8.69/10

682 Total Patient Responses

Admission Staff

Score: 98.34/100

  • Yes

  • No

670 Total Patient Responses

Nursing Staff

Score: 90.08/100

680 Total Patient Responses

Doctors

Score: 96.08/100

676 Total Patient Responses

Pain Management

Score: 91.98/100

524 Total Patient Responses

Hospital Environment

Score: 83.49/100

613 Total Patient Responses

Responsiveness of Staff

Score: 87.35/100

545 Total Patient Responses

Medication Information

Score: 74.43/100

459 Total Patient Responses

Food

Score: 81.44/100

565 Total Patient Responses

Discharge Information

Score: 67.89/100

682 Total Patient Responses

Likely To Recommend Hospital

92.21%

368 Total Patient Responses

Overall Experience Score

8.89/10

368 Total Patient Responses

Reception Staff

Score: 99.17/100

363 Total Patient Responses

Nursing Staff

Score: 97.58/100

368 Total Patient Responses

Doctors

Score: 94.11/100

365 Total Patient Responses

Pain Management

Score: 94.86/100

311 Total Patient Responses

Emergency Unit Environment

Score: 98.34/100

362 Total Patient Responses

Responsiveness of Staff

Score: 96.92/100

325 Total Patient Responses

Medication Information

Score: 96.09/100

307 Total Patient Responses

PRIORITISATION

Score: 90.23/100

361 Total Patient Responses