Patient experience survey

706

Happy Clients

810

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2017-05-26 - 2018-05-26

Likely To Recommend Hospital

89.43%

810 Total Patient Responses

Overall Experience Score

8.60/10

810 Total Patient Responses

Admission Staff

Score: 99.05/100

  • Yes

  • No

800 Total Patient Responses

Nursing Staff

Score: 89.46/100

808 Total Patient Responses

Doctors

Score: 96.78/100

803 Total Patient Responses

Pain Management

Score: 92.39/100

603 Total Patient Responses

Hospital Environment

Score: 82.55/100

721 Total Patient Responses

Responsiveness of Staff

Score: 87.92/100

631 Total Patient Responses

Medication Information

Score: 69.73/100

545 Total Patient Responses

Food

Score: 83.78/100

669 Total Patient Responses

Discharge Information

Score: 67.41/100

810 Total Patient Responses

Likely To Recommend Hospital

91.94%

376 Total Patient Responses

Overall Experience Score

8.91/10

376 Total Patient Responses

Reception Staff

Score: 98.92/100

370 Total Patient Responses

Nursing Staff

Score: 98.29/100

375 Total Patient Responses

Doctors

Score: 97.21/100

373 Total Patient Responses

Pain Management

Score: 95.65/100

299 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

370 Total Patient Responses

Responsiveness of Staff

Score: 98.18/100

330 Total Patient Responses

Medication Information

Score: 96.77/100

310 Total Patient Responses

PRIORITISATION

Score: 88.70/100

368 Total Patient Responses