Patient experience survey

634

Happy Clients

706

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-06-04 - 2026-06-04

Likely To Recommend Hospital

92.92%

706 Total Patient Responses

Overall Experience Score

8.98/10

706 Total Patient Responses

Admission staff

Score: 97.83/100

  • Yes

  • No

698 Total Patient Responses

Nursing staff

Score: 92.93/100

  • Always

  • Usually

  • Sometimes

  • Never

895 Total Patient Responses

Doctors

Score: 97.65/100

  • Always

  • Usually

  • Sometimes

  • Never

794 Total Patient Responses

Pain management

Score: 92.34/100

  • Always

  • Usually

  • Sometimes

  • Never

599 Total Patient Responses

Hospital environment

Score: 89.42/100

  • Always

  • Usually

  • Sometimes

  • Never

907 Total Patient Responses

Responsiveness of staff

Score: 88.61/100

  • Always

  • Usually

  • Sometimes

  • Never

661 Total Patient Responses

Medication information

Score: 78.86/100

  • Always

  • Usually

  • Sometimes

  • Never

578 Total Patient Responses

Food

Score: 84.76/100

  • Always

  • Usually

  • Sometimes

  • Never

792 Total Patient Responses

Discharge information

Score: 73.73/100

  • Yes

  • No

839 Total Patient Responses

Likely To Recommend Hospital

92.61%

569 Total Patient Responses

Overall Experience Score

8.79/10

569 Total Patient Responses

Reception staff

Score: 97.50/100

559 Total Patient Responses

Nursing staff

Score: 96.59/100

595 Total Patient Responses

Doctors

Score: 94.57/100

592 Total Patient Responses

Pain management

Score: 92.94/100

496 Total Patient Responses

Emergency Unit environment

Score: 99.12/100

567 Total Patient Responses

Responsiveness of staff

Score: 94.99/100

499 Total Patient Responses

Medication information

Score: 91.43/100

467 Total Patient Responses

Prioritisation

Score: 87.52/100

664 Total Patient Responses