Patient experience survey

647

Happy Clients

719

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-05-15 - 2026-05-15

Likely To Recommend Hospital

93.33%

719 Total Patient Responses

Overall Experience Score

9/10

719 Total Patient Responses

Admission staff

Score: 97.88/100

  • Yes

  • No

713 Total Patient Responses

Nursing staff

Score: 92.97/100

  • Always

  • Usually

  • Sometimes

  • Never

907 Total Patient Responses

Doctors

Score: 97.65/100

  • Always

  • Usually

  • Sometimes

  • Never

808 Total Patient Responses

Pain management

Score: 92.81/100

  • Always

  • Usually

  • Sometimes

  • Never

607 Total Patient Responses

Hospital environment

Score: 89.74/100

  • Always

  • Usually

  • Sometimes

  • Never

921 Total Patient Responses

Responsiveness of staff

Score: 89.31/100

  • Always

  • Usually

  • Sometimes

  • Never

662 Total Patient Responses

Medication information

Score: 79.21/100

  • Always

  • Usually

  • Sometimes

  • Never

585 Total Patient Responses

Food

Score: 84.57/100

  • Always

  • Usually

  • Sometimes

  • Never

813 Total Patient Responses

Discharge information

Score: 74.20/100

  • Yes

  • No

854 Total Patient Responses

Likely To Recommend Hospital

92.72%

563 Total Patient Responses

Overall Experience Score

8.79/10

563 Total Patient Responses

Reception staff

Score: 97.47/100

553 Total Patient Responses

Nursing staff

Score: 96.56/100

589 Total Patient Responses

Doctors

Score: 94.51/100

586 Total Patient Responses

Pain management

Score: 93.06/100

490 Total Patient Responses

Emergency Unit environment

Score: 99.11/100

561 Total Patient Responses

Responsiveness of staff

Score: 94.95/100

495 Total Patient Responses

Medication information

Score: 91.34/100

462 Total Patient Responses

Prioritisation

Score: 87.38/100

658 Total Patient Responses