Patient experience survey

633

Happy Clients

709

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-09-14 - 2026-09-14

Likely To Recommend Hospital

93.23%

709 Total Patient Responses

Overall Experience Score

8.93/10

709 Total Patient Responses

Admission staff

Score: 98.07/100

  • Yes

  • No

700 Total Patient Responses

Nursing staff

Score: 93.08/100

  • Always

  • Usually

  • Sometimes

  • Never

918 Total Patient Responses

Doctors

Score: 97.74/100

  • Always

  • Usually

  • Sometimes

  • Never

795 Total Patient Responses

Pain management

Score: 92.45/100

  • Always

  • Usually

  • Sometimes

  • Never

590 Total Patient Responses

Hospital environment

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

910 Total Patient Responses

Responsiveness of staff

Score: 88.30/100

  • Always

  • Usually

  • Sometimes

  • Never

657 Total Patient Responses

Medication information

Score: 77.45/100

  • Always

  • Usually

  • Sometimes

  • Never

573 Total Patient Responses

Food

Score: 86.74/100

  • Always

  • Usually

  • Sometimes

  • Never

768 Total Patient Responses

Discharge information

Score: 72.36/100

  • Yes

  • No

845 Total Patient Responses

Likely To Recommend Hospital

93.66%

552 Total Patient Responses

Overall Experience Score

8.84/10

552 Total Patient Responses

Reception staff

Score: 97.07/100

546 Total Patient Responses

Nursing staff

Score: 96.77/100

583 Total Patient Responses

Doctors

Score: 94.99/100

571 Total Patient Responses

Pain management

Score: 93.10/100

478 Total Patient Responses

Emergency Unit environment

Score: 99.09/100

550 Total Patient Responses

Responsiveness of staff

Score: 96.27/100

483 Total Patient Responses

Medication information

Score: 90.87/100

449 Total Patient Responses

Prioritisation

Score: 88.10/100

638 Total Patient Responses