Patient experience survey

635

Happy Clients

708

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-06-24 - 2026-06-24

Likely To Recommend Hospital

92.94%

708 Total Patient Responses

Overall Experience Score

8.97/10

708 Total Patient Responses

Admission staff

Score: 98.13/100

  • Yes

  • No

697 Total Patient Responses

Nursing staff

Score: 92.71/100

  • Always

  • Usually

  • Sometimes

  • Never

903 Total Patient Responses

Doctors

Score: 97.65/100

  • Always

  • Usually

  • Sometimes

  • Never

800 Total Patient Responses

Pain management

Score: 92.17/100

  • Always

  • Usually

  • Sometimes

  • Never

600 Total Patient Responses

Hospital environment

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

913 Total Patient Responses

Responsiveness of staff

Score: 88.23/100

  • Always

  • Usually

  • Sometimes

  • Never

667 Total Patient Responses

Medication information

Score: 78.14/100

  • Always

  • Usually

  • Sometimes

  • Never

588 Total Patient Responses

Food

Score: 85.33/100

  • Always

  • Usually

  • Sometimes

  • Never

784 Total Patient Responses

Discharge information

Score: 73.16/100

  • Yes

  • No

844 Total Patient Responses

Likely To Recommend Hospital

92.78%

568 Total Patient Responses

Overall Experience Score

8.77/10

568 Total Patient Responses

Reception staff

Score: 97.31/100

558 Total Patient Responses

Nursing staff

Score: 96.36/100

596 Total Patient Responses

Doctors

Score: 94.55/100

589 Total Patient Responses

Pain management

Score: 92.46/100

491 Total Patient Responses

Emergency Unit environment

Score: 99.12/100

566 Total Patient Responses

Responsiveness of staff

Score: 95.00/100

500 Total Patient Responses

Medication information

Score: 90.99/100

466 Total Patient Responses

Prioritisation

Score: 87.40/100

664 Total Patient Responses