Patient experience survey

635

Happy Clients

712

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

89.66%

712 Total Patient Responses

Overall Experience Score

8.63/10

712 Total Patient Responses

Admission Staff

Score: 98.92/100

  • Yes

  • No

701 Total Patient Responses

Nursing Staff

Score: 90.01/100

710 Total Patient Responses

Doctors

Score: 96.04/100

707 Total Patient Responses

Pain Management

Score: 92.03/100

537 Total Patient Responses

Hospital Environment

Score: 83.44/100

645 Total Patient Responses

Responsiveness of Staff

Score: 88.10/100

570 Total Patient Responses

Medication Information

Score: 72.18/100

495 Total Patient Responses

Food

Score: 82.20/100

590 Total Patient Responses

Discharge Information

Score: 67.28/100

712 Total Patient Responses

Likely To Recommend Hospital

91.46%

359 Total Patient Responses

Overall Experience Score

8.85/10

359 Total Patient Responses

Reception Staff

Score: 99.15/100

355 Total Patient Responses

Nursing Staff

Score: 97.66/100

359 Total Patient Responses

Doctors

Score: 94.55/100

358 Total Patient Responses

Pain Management

Score: 94.90/100

294 Total Patient Responses

Emergency Unit Environment

Score: 99.15/100

354 Total Patient Responses

Responsiveness of Staff

Score: 97.50/100

320 Total Patient Responses

Medication Information

Score: 96.60/100

294 Total Patient Responses

PRIORITISATION

Score: 89.60/100

352 Total Patient Responses