Patient experience survey

648

Happy Clients

723

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-11-11 - 2026-11-11

Likely To Recommend Hospital

93.63%

723 Total Patient Responses

Overall Experience Score

8.96/10

723 Total Patient Responses

Transition of Care

Score: /100

  • Agree

  • Disagree

  • Strongly Agree

45 Total Patient Responses

Admission staff

Score: 98.17/100

  • Yes

  • No

708 Total Patient Responses

Nursing staff

Score: 93.14/100

  • Always

  • Usually

  • Sometimes

  • Never

947 Total Patient Responses

Doctors

Score: 97.83/100

  • Always

  • Usually

  • Sometimes

  • Never

813 Total Patient Responses

Pain management

Score: 93.12/100

  • Always

  • Usually

  • Sometimes

  • Never

603 Total Patient Responses

Hospital environment

Score: 88.86/100

  • Always

  • Usually

  • Sometimes

  • Never

938 Total Patient Responses

Responsiveness of staff

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

686 Total Patient Responses

Medication information

Score: 75.69/100

  • Always

  • Usually

  • Sometimes

  • Never

583 Total Patient Responses

Food

Score: 81.87/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

781 Total Patient Responses

Discharge information

Score: 72.75/100

  • Yes

  • No

863 Total Patient Responses

Likely To Recommend Hospital

92.75%

538 Total Patient Responses

Overall Experience Score

8.83/10

538 Total Patient Responses

Reception staff

Score: 97.37/100

532 Total Patient Responses

Nursing staff

Score: 96.65/100

568 Total Patient Responses

Doctors

Score: 94.20/100

557 Total Patient Responses

Pain management

Score: 92.44/100

463 Total Patient Responses

Emergency Unit environment

Score: 99.07/100

535 Total Patient Responses

Responsiveness of staff

Score: 95.49/100

466 Total Patient Responses

Medication information

Score: 91.34/100

439 Total Patient Responses

Prioritisation

Score: 88.35/100

617 Total Patient Responses