Patient Experience Survey | Life Knysna Private Hospital

Patient experience survey

352

Happy Clients

383

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2020-07-22 - 2021-07-22

Likely To Recommend Hospital

90.60%

383 Total Patient Responses

Overall Experience Score

8.75/10

383 Total Patient Responses

Admission Staff

Score: 98.50/100

  • Yes

  • No

371 Total Patient Responses

Nursing Staff

Score: 90.73/100

383 Total Patient Responses

Doctors

Score: 96.77/100

380 Total Patient Responses

Pain Management

Score: 93.24/100

325 Total Patient Responses

Hospital Environment

Score: 83.68/100

366 Total Patient Responses

Responsiveness of Staff

Score: 88.83/100

334 Total Patient Responses

Medication Information

Score: 76.33/100

272 Total Patient Responses

Food

Score: 82.70/100

351 Total Patient Responses

Discharge Information

Score: 77.02/100

383 Total Patient Responses

Likely To Recommend Hospital

90.02%

217 Total Patient Responses

Overall Experience Score

8.81/10

217 Total Patient Responses

Reception Staff

Score: 94.69/100

207 Total Patient Responses

Nursing Staff

Score: 96.09/100

217 Total Patient Responses

Doctors

Score: 96.06/100

216 Total Patient Responses

Pain Management

Score: 93.30/100

179 Total Patient Responses

Emergency Unit Environment

Score: 98.12/100

213 Total Patient Responses

Responsiveness of Staff

Score: 93.48/100

184 Total Patient Responses

Medication Information

Score: 93.90/100

164 Total Patient Responses

PRIORITISATION

Score: 89.21/100

214 Total Patient Responses