Patient experience survey

635

Happy Clients

709

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-08-03 - 2026-08-03

Likely To Recommend Hospital

92.95%

709 Total Patient Responses

Overall Experience Score

8.96/10

709 Total Patient Responses

Admission staff

Score: 98.13/100

  • Yes

  • No

696 Total Patient Responses

Nursing staff

Score: 92.76/100

  • Always

  • Usually

  • Sometimes

  • Never

916 Total Patient Responses

Doctors

Score: 97.65/100

  • Always

  • Usually

  • Sometimes

  • Never

799 Total Patient Responses

Pain management

Score: 92.15/100

  • Always

  • Usually

  • Sometimes

  • Never

596 Total Patient Responses

Hospital environment

Score: 89.09/100

  • Always

  • Usually

  • Sometimes

  • Never

916 Total Patient Responses

Responsiveness of staff

Score: 87.94/100

  • Always

  • Usually

  • Sometimes

  • Never

665 Total Patient Responses

Medication information

Score: 77.23/100

  • Always

  • Usually

  • Sometimes

  • Never

572 Total Patient Responses

Food

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

772 Total Patient Responses

Discharge information

Score: 72.64/100

  • Yes

  • No

839 Total Patient Responses

Likely To Recommend Hospital

93.4%

545 Total Patient Responses

Overall Experience Score

8.83/10

545 Total Patient Responses

Reception staff

Score: 97.22/100

539 Total Patient Responses

Nursing staff

Score: 96.50/100

576 Total Patient Responses

Doctors

Score: 94.94/100

565 Total Patient Responses

Pain management

Score: 93.16/100

468 Total Patient Responses

Emergency Unit environment

Score: 99.08/100

543 Total Patient Responses

Responsiveness of staff

Score: 95.84/100

481 Total Patient Responses

Medication information

Score: 90.68/100

440 Total Patient Responses

Prioritisation

Score: 87.48/100

634 Total Patient Responses