Patient experience survey

693

Happy Clients

773

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2017-09-23 - 2018-09-23

Likely To Recommend Hospital

90.26%

773 Total Patient Responses

Overall Experience Score

8.67/10

773 Total Patient Responses

Admission Staff

Score: 99.08/100

  • Yes

  • No

763 Total Patient Responses

Nursing Staff

Score: 90.61/100

771 Total Patient Responses

Doctors

Score: 96.51/100

769 Total Patient Responses

Pain Management

Score: 92.68/100

579 Total Patient Responses

Hospital Environment

Score: 82.39/100

693 Total Patient Responses

Responsiveness of Staff

Score: 88.24/100

617 Total Patient Responses

Medication Information

Score: 72.73/100

523 Total Patient Responses

Food

Score: 83.46/100

638 Total Patient Responses

Discharge Information

Score: 67.98/100

773 Total Patient Responses

Likely To Recommend Hospital

91.36%

378 Total Patient Responses

Overall Experience Score

8.93/10

378 Total Patient Responses

Reception Staff

Score: 98.66/100

372 Total Patient Responses

Nursing Staff

Score: 98.65/100

377 Total Patient Responses

Doctors

Score: 96.25/100

375 Total Patient Responses

Pain Management

Score: 94.93/100

296 Total Patient Responses

Emergency Unit Environment

Score: 99.73/100

370 Total Patient Responses

Responsiveness of Staff

Score: 98.19/100

331 Total Patient Responses

Medication Information

Score: 96.41/100

306 Total Patient Responses

PRIORITISATION

Score: 88.91/100

371 Total Patient Responses