Patient experience survey

604

Happy Clients

688

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

87.55%

688 Total Patient Responses

Overall Experience Score

8.46/10

688 Total Patient Responses

Admission Staff

Score: 98.04/100

  • Yes

  • No

671 Total Patient Responses

Nursing Staff

Score: 88.27/100

687 Total Patient Responses

Doctors

Score: 95.43/100

682 Total Patient Responses

Pain Management

Score: 90.49/100

534 Total Patient Responses

Hospital Environment

Score: 82.36/100

626 Total Patient Responses

Responsiveness of Staff

Score: 86.09/100

552 Total Patient Responses

Medication Information

Score: 71.35/100

471 Total Patient Responses

Food

Score: 79.43/100

575 Total Patient Responses

Discharge Information

Score: 65.55/100

688 Total Patient Responses

Likely To Recommend Hospital

91.69%

377 Total Patient Responses

Overall Experience Score

8.82/10

377 Total Patient Responses

Reception Staff

Score: 99.19/100

372 Total Patient Responses

Nursing Staff

Score: 96.95/100

377 Total Patient Responses

Doctors

Score: 94.27/100

375 Total Patient Responses

Pain Management

Score: 94.43/100

323 Total Patient Responses

Emergency Unit Environment

Score: 98.64/100

369 Total Patient Responses

Responsiveness of Staff

Score: 96.64/100

327 Total Patient Responses

Medication Information

Score: 94.92/100

315 Total Patient Responses

PRIORITISATION

Score: 88.24/100

369 Total Patient Responses