Patient experience survey

619

Happy Clients

686

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

89.80%

686 Total Patient Responses

Overall Experience Score

8.68/10

686 Total Patient Responses

Admission Staff

Score: 99.03/100

  • Yes

  • No

677 Total Patient Responses

Nursing Staff

Score: 90.41/100

683 Total Patient Responses

Doctors

Score: 96.17/100

680 Total Patient Responses

Pain Management

Score: 91.98/100

521 Total Patient Responses

Hospital Environment

Score: 83.96/100

625 Total Patient Responses

Responsiveness of Staff

Score: 88.15/100

547 Total Patient Responses

Medication Information

Score: 73.85/100

467 Total Patient Responses

Food

Score: 81.82/100

568 Total Patient Responses

Discharge Information

Score: 69.24/100

686 Total Patient Responses

Likely To Recommend Hospital

91.67%

364 Total Patient Responses

Overall Experience Score

8.88/10

364 Total Patient Responses

Reception Staff

Score: 98.89/100

359 Total Patient Responses

Nursing Staff

Score: 97.55/100

364 Total Patient Responses

Doctors

Score: 93.96/100

362 Total Patient Responses

Pain Management

Score: 94.75/100

305 Total Patient Responses

Emergency Unit Environment

Score: 98.89/100

359 Total Patient Responses

Responsiveness of Staff

Score: 97.20/100

321 Total Patient Responses

Medication Information

Score: 96.12/100

309 Total Patient Responses

PRIORITISATION

Score: 89.39/100

358 Total Patient Responses