Patient experience survey

702

Happy Clients

786

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

95.03%

786 Total Patient Responses

Overall Experience Score

8.93/10

786 Total Patient Responses

Admission staff

Score: 98.62/100

  • Yes

  • No

785 Total Patient Responses

Nursing staff

Score: 91.44/100

  • Always

  • Usually

  • Sometimes

  • Never

989 Total Patient Responses

Doctors

Score: 97.81/100

  • Always

  • Usually

  • Sometimes

  • Never

888 Total Patient Responses

Pain management

Score: 91.82/100

  • Always

  • Usually

  • Sometimes

  • Never

641 Total Patient Responses

Hospital environment

Score: 88.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1014 Total Patient Responses

Responsiveness of staff

Score: 91.29/100

  • Always

  • Usually

  • Sometimes

  • Never

716 Total Patient Responses

Medication information

Score: 78.35/100

  • Always

  • Usually

  • Sometimes

  • Never

674 Total Patient Responses

Food

Score: 82.79/100

  • Always

  • Usually

  • Sometimes

  • Never

900 Total Patient Responses

Discharge information

Score: 71.76/100

  • Yes

  • No

946 Total Patient Responses

Likely To Recommend Hospital

92.28%

609 Total Patient Responses

Overall Experience Score

8.85/10

609 Total Patient Responses

Reception staff

Score: 98.01/100

602 Total Patient Responses

Nursing staff

Score: 96.29/100

643 Total Patient Responses

Doctors

Score: 93.13/100

627 Total Patient Responses

Pain management

Score: 92.75/100

524 Total Patient Responses

Emergency Unit environment

Score: 99.18/100

607 Total Patient Responses

Responsiveness of staff

Score: 95.61/100

524 Total Patient Responses

Medication information

Score: 90.44/100

502 Total Patient Responses

Prioritisation

Score: 88.45/100

699 Total Patient Responses