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Patient experience survey

729

Happy Clients

818

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

95.36%

818 Total Patient Responses

Overall Experience Score

8.91/10

818 Total Patient Responses

Admission staff

Score: 98.43/100

  • Yes

  • No

822 Total Patient Responses

Nursing staff

Score: 91.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1032 Total Patient Responses

Doctors

Score: 98.10/100

  • Always

  • Usually

  • Sometimes

  • Never

915 Total Patient Responses

Pain management

Score: 92.50/100

  • Always

  • Usually

  • Sometimes

  • Never

678 Total Patient Responses

Hospital environment

Score: 87.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1054 Total Patient Responses

Responsiveness of staff

Score: 90.96/100

  • Always

  • Usually

  • Sometimes

  • Never

753 Total Patient Responses

Medication information

Score: 78.04/100

  • Always

  • Usually

  • Sometimes

  • Never

706 Total Patient Responses

Food

Score: 82.72/100

  • Always

  • Usually

  • Sometimes

  • Never

929 Total Patient Responses

Discharge information

Score: 70.78/100

  • Yes

  • No

992 Total Patient Responses

Likely To Recommend Hospital

92.89%

590 Total Patient Responses

Overall Experience Score

8.92/10

590 Total Patient Responses

Reception staff

Score: 97.78/100

586 Total Patient Responses

Nursing staff

Score: 96.48/100

624 Total Patient Responses

Doctors

Score: 93.89/100

603 Total Patient Responses

Pain management

Score: 93.12/100

509 Total Patient Responses

Emergency Unit environment

Score: 99.15/100

588 Total Patient Responses

Responsiveness of staff

Score: 95.87/100

508 Total Patient Responses

Medication information

Score: 91.39/100

488 Total Patient Responses

Prioritisation

Score: 88.08/100

674 Total Patient Responses