Patient experience survey

675

Happy Clients

741

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

93.92%

741 Total Patient Responses

Overall Experience Score

9.11/10

741 Total Patient Responses

Admission staff

Score: 98.31/100

  • Yes

  • No

737 Total Patient Responses

Nursing staff

Score: 93.53/100

  • Always

  • Usually

  • Sometimes

  • Never

924 Total Patient Responses

Doctors

Score: 97.94/100

  • Always

  • Usually

  • Sometimes

  • Never

832 Total Patient Responses

Pain management

Score: 93.12/100

  • Always

  • Usually

  • Sometimes

  • Never

618 Total Patient Responses

Hospital environment

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

946 Total Patient Responses

Responsiveness of staff

Score: 91.20/100

  • Always

  • Usually

  • Sometimes

  • Never

675 Total Patient Responses

Medication information

Score: 80.33/100

  • Always

  • Usually

  • Sometimes

  • Never

620 Total Patient Responses

Food

Score: 84.48/100

  • Always

  • Usually

  • Sometimes

  • Never

848 Total Patient Responses

Discharge information

Score: 74.16/100

  • Yes

  • No

880 Total Patient Responses

Likely To Recommend Hospital

92.44%

569 Total Patient Responses

Overall Experience Score

8.77/10

569 Total Patient Responses

Reception staff

Score: 96.96/100

559 Total Patient Responses

Nursing staff

Score: 96.23/100

595 Total Patient Responses

Doctors

Score: 94.35/100

588 Total Patient Responses

Pain management

Score: 93.31/100

493 Total Patient Responses

Emergency Unit environment

Score: 99.47/100

567 Total Patient Responses

Responsiveness of staff

Score: 94.81/100

501 Total Patient Responses

Medication information

Score: 91.12/100

473 Total Patient Responses

Prioritisation

Score: 87.10/100

663 Total Patient Responses