Patient experience survey

669

Happy Clients

745

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-11-02 - 2025-11-02

Likely To Recommend Hospital

94.9%

745 Total Patient Responses

Overall Experience Score

8.98/10

745 Total Patient Responses

Admission staff

Score: 98.47/100

  • Yes

  • No

743 Total Patient Responses

Nursing staff

Score: 91.99/100

  • Always

  • Usually

  • Sometimes

  • Never

934 Total Patient Responses

Doctors

Score: 97.68/100

  • Always

  • Usually

  • Sometimes

  • Never

841 Total Patient Responses

Pain management

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

613 Total Patient Responses

Hospital environment

Score: 88.92/100

  • Always

  • Usually

  • Sometimes

  • Never

952 Total Patient Responses

Responsiveness of staff

Score: 90.67/100

  • Always

  • Usually

  • Sometimes

  • Never

675 Total Patient Responses

Medication information

Score: 80.13/100

  • Always

  • Usually

  • Sometimes

  • Never

634 Total Patient Responses

Food

Score: 82.82/100

  • Always

  • Usually

  • Sometimes

  • Never

854 Total Patient Responses

Discharge information

Score: 72.35/100

  • Yes

  • No

895 Total Patient Responses

Likely To Recommend Hospital

92.26%

582 Total Patient Responses

Overall Experience Score

8.85/10

582 Total Patient Responses

Reception staff

Score: 97.91/100

574 Total Patient Responses

Nursing staff

Score: 96.20/100

612 Total Patient Responses

Doctors

Score: 93.05/100

597 Total Patient Responses

Pain management

Score: 93.10/100

507 Total Patient Responses

Emergency Unit environment

Score: 99.31/100

580 Total Patient Responses

Responsiveness of staff

Score: 95.45/100

505 Total Patient Responses

Medication information

Score: 90.95/100

486 Total Patient Responses

Prioritisation

Score: 87.76/100

672 Total Patient Responses