Patient experience survey

678

Happy Clients

751

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

95.21%

751 Total Patient Responses

Overall Experience Score

9.03/10

751 Total Patient Responses

Admission staff

Score: 98.34/100

  • Yes

  • No

751 Total Patient Responses

Nursing staff

Score: 92.32/100

  • Always

  • Usually

  • Sometimes

  • Never

941 Total Patient Responses

Doctors

Score: 97.80/100

  • Always

  • Usually

  • Sometimes

  • Never

846 Total Patient Responses

Pain management

Score: 91.92/100

  • Always

  • Usually

  • Sometimes

  • Never

614 Total Patient Responses

Hospital environment

Score: 88.83/100

  • Always

  • Usually

  • Sometimes

  • Never

948 Total Patient Responses

Responsiveness of staff

Score: 90.70/100

  • Always

  • Usually

  • Sometimes

  • Never

663 Total Patient Responses

Medication information

Score: 79.61/100

  • Always

  • Usually

  • Sometimes

  • Never

638 Total Patient Responses

Food

Score: 82.99/100

  • Always

  • Usually

  • Sometimes

  • Never

853 Total Patient Responses

Discharge information

Score: 72.84/100

  • Yes

  • No

903 Total Patient Responses

Likely To Recommend Hospital

92.75%

607 Total Patient Responses

Overall Experience Score

8.81/10

607 Total Patient Responses

Reception staff

Score: 97.83/100

599 Total Patient Responses

Nursing staff

Score: 96.22/100

639 Total Patient Responses

Doctors

Score: 93.06/100

626 Total Patient Responses

Pain management

Score: 93.05/100

532 Total Patient Responses

Emergency Unit environment

Score: 99.34/100

605 Total Patient Responses

Responsiveness of staff

Score: 95.63/100

526 Total Patient Responses

Medication information

Score: 90.61/100

511 Total Patient Responses

Prioritisation

Score: 87.74/100

702 Total Patient Responses