Patient experience survey

707

Happy Clients

793

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-08-18 - 2025-08-18

Likely To Recommend Hospital

95.21%

793 Total Patient Responses

Overall Experience Score

8.91/10

793 Total Patient Responses

Admission staff

Score: 98.37/100

  • Yes

  • No

792 Total Patient Responses

Nursing staff

Score: 91.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1000 Total Patient Responses

Doctors

Score: 97.75/100

  • Always

  • Usually

  • Sometimes

  • Never

894 Total Patient Responses

Pain management

Score: 91.87/100

  • Always

  • Usually

  • Sometimes

  • Never

649 Total Patient Responses

Hospital environment

Score: 87.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1021 Total Patient Responses

Responsiveness of staff

Score: 90.98/100

  • Always

  • Usually

  • Sometimes

  • Never

725 Total Patient Responses

Medication information

Score: 77.66/100

  • Always

  • Usually

  • Sometimes

  • Never

686 Total Patient Responses

Food

Score: 82.36/100

  • Always

  • Usually

  • Sometimes

  • Never

912 Total Patient Responses

Discharge information

Score: 71.00/100

  • Yes

  • No

959 Total Patient Responses

Likely To Recommend Hospital

91.94%

595 Total Patient Responses

Overall Experience Score

8.82/10

595 Total Patient Responses

Reception staff

Score: 97.79/100

588 Total Patient Responses

Nursing staff

Score: 96.20/100

630 Total Patient Responses

Doctors

Score: 92.91/100

613 Total Patient Responses

Pain management

Score: 92.59/100

513 Total Patient Responses

Emergency Unit environment

Score: 99.16/100

593 Total Patient Responses

Responsiveness of staff

Score: 95.09/100

509 Total Patient Responses

Medication information

Score: 90.91/100

495 Total Patient Responses

Prioritisation

Score: 88.24/100

680 Total Patient Responses