Patient experience survey

670

Happy Clients

751

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

94.94%

751 Total Patient Responses

Overall Experience Score

8.92/10

751 Total Patient Responses

Admission staff

Score: 98.62/100

  • Yes

  • No

748 Total Patient Responses

Nursing staff

Score: 91.40/100

  • Always

  • Usually

  • Sometimes

  • Never

945 Total Patient Responses

Doctors

Score: 97.79/100

  • Always

  • Usually

  • Sometimes

  • Never

848 Total Patient Responses

Pain management

Score: 91.43/100

  • Always

  • Usually

  • Sometimes

  • Never

610 Total Patient Responses

Hospital environment

Score: 88.62/100

  • Always

  • Usually

  • Sometimes

  • Never

961 Total Patient Responses

Responsiveness of staff

Score: 90.76/100

  • Always

  • Usually

  • Sometimes

  • Never

682 Total Patient Responses

Medication information

Score: 79.46/100

  • Always

  • Usually

  • Sometimes

  • Never

635 Total Patient Responses

Food

Score: 83.12/100

  • Always

  • Usually

  • Sometimes

  • Never

857 Total Patient Responses

Discharge information

Score: 72.04/100

  • Yes

  • No

903 Total Patient Responses

Likely To Recommend Hospital

92.08%

581 Total Patient Responses

Overall Experience Score

8.85/10

581 Total Patient Responses

Reception staff

Score: 97.91/100

574 Total Patient Responses

Nursing staff

Score: 96.37/100

611 Total Patient Responses

Doctors

Score: 93.04/100

597 Total Patient Responses

Pain management

Score: 92.80/100

500 Total Patient Responses

Emergency Unit environment

Score: 99.31/100

579 Total Patient Responses

Responsiveness of staff

Score: 95.59/100

499 Total Patient Responses

Medication information

Score: 90.85/100

481 Total Patient Responses

Prioritisation

Score: 88.15/100

667 Total Patient Responses