Patient experience survey

705

Happy Clients

788

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-09-07 - 2025-09-07

Likely To Recommend Hospital

95.18%

788 Total Patient Responses

Overall Experience Score

8.95/10

788 Total Patient Responses

Admission staff

Score: 98.43/100

  • Yes

  • No

789 Total Patient Responses

Nursing staff

Score: 91.51/100

  • Always

  • Usually

  • Sometimes

  • Never

997 Total Patient Responses

Doctors

Score: 97.73/100

  • Always

  • Usually

  • Sometimes

  • Never

890 Total Patient Responses

Pain management

Score: 91.84/100

  • Always

  • Usually

  • Sometimes

  • Never

645 Total Patient Responses

Hospital environment

Score: 88.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1017 Total Patient Responses

Responsiveness of staff

Score: 91.12/100

  • Always

  • Usually

  • Sometimes

  • Never

723 Total Patient Responses

Medication information

Score: 77.61/100

  • Always

  • Usually

  • Sometimes

  • Never

683 Total Patient Responses

Food

Score: 82.45/100

  • Always

  • Usually

  • Sometimes

  • Never

907 Total Patient Responses

Discharge information

Score: 71.45/100

  • Yes

  • No

950 Total Patient Responses

Likely To Recommend Hospital

92.06%

605 Total Patient Responses

Overall Experience Score

8.83/10

605 Total Patient Responses

Reception staff

Score: 97.99/100

598 Total Patient Responses

Nursing staff

Score: 96.22/100

640 Total Patient Responses

Doctors

Score: 92.86/100

624 Total Patient Responses

Pain management

Score: 92.71/100

521 Total Patient Responses

Emergency Unit environment

Score: 99.17/100

603 Total Patient Responses

Responsiveness of staff

Score: 95.57/100

519 Total Patient Responses

Medication information

Score: 90.42/100

501 Total Patient Responses

Prioritisation

Score: 88.46/100

694 Total Patient Responses