Patient experience survey

675

Happy Clients

752

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

94.94%

752 Total Patient Responses

Overall Experience Score

8.97/10

752 Total Patient Responses

Admission staff

Score: 98.41/100

  • Yes

  • No

752 Total Patient Responses

Nursing staff

Score: 91.94/100

  • Always

  • Usually

  • Sometimes

  • Never

942 Total Patient Responses

Doctors

Score: 97.65/100

  • Always

  • Usually

  • Sometimes

  • Never

849 Total Patient Responses

Pain management

Score: 91.71/100

  • Always

  • Usually

  • Sometimes

  • Never

616 Total Patient Responses

Hospital environment

Score: 88.71/100

  • Always

  • Usually

  • Sometimes

  • Never

962 Total Patient Responses

Responsiveness of staff

Score: 90.55/100

  • Always

  • Usually

  • Sometimes

  • Never

681 Total Patient Responses

Medication information

Score: 80.26/100

  • Always

  • Usually

  • Sometimes

  • Never

636 Total Patient Responses

Food

Score: 83.11/100

  • Always

  • Usually

  • Sometimes

  • Never

861 Total Patient Responses

Discharge information

Score: 72.27/100

  • Yes

  • No

903 Total Patient Responses

Likely To Recommend Hospital

92.23%

579 Total Patient Responses

Overall Experience Score

8.86/10

579 Total Patient Responses

Reception staff

Score: 97.90/100

571 Total Patient Responses

Nursing staff

Score: 96.22/100

608 Total Patient Responses

Doctors

Score: 93.13/100

594 Total Patient Responses

Pain management

Score: 93.04/100

503 Total Patient Responses

Emergency Unit environment

Score: 99.31/100

577 Total Patient Responses

Responsiveness of staff

Score: 95.42/100

502 Total Patient Responses

Medication information

Score: 91.08/100

482 Total Patient Responses

Prioritisation

Score: 87.89/100

668 Total Patient Responses