Patient experience survey

634

Happy Clients

712

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-10-01 - 2026-10-01

Likely To Recommend Hospital

93.12%

712 Total Patient Responses

Overall Experience Score

8.91/10

712 Total Patient Responses

Admission staff

Score: 98.00/100

  • Yes

  • No

701 Total Patient Responses

Nursing staff

Score: 93.02/100

  • Always

  • Usually

  • Sometimes

  • Never

924 Total Patient Responses

Doctors

Score: 97.66/100

  • Always

  • Usually

  • Sometimes

  • Never

798 Total Patient Responses

Pain management

Score: 92.49/100

  • Always

  • Usually

  • Sometimes

  • Never

586 Total Patient Responses

Hospital environment

Score: 88.88/100

  • Always

  • Usually

  • Sometimes

  • Never

907 Total Patient Responses

Responsiveness of staff

Score: 87.93/100

  • Always

  • Usually

  • Sometimes

  • Never

658 Total Patient Responses

Medication information

Score: 76.17/100

  • Always

  • Usually

  • Sometimes

  • Never

564 Total Patient Responses

Food

Score: 86.73/100

  • Always

  • Usually

  • Sometimes

  • Never

771 Total Patient Responses

Discharge information

Score: 72.05/100

  • Yes

  • No

852 Total Patient Responses

Likely To Recommend Hospital

93.64%

550 Total Patient Responses

Overall Experience Score

8.84/10

550 Total Patient Responses

Reception staff

Score: 97.25/100

545 Total Patient Responses

Nursing staff

Score: 96.63/100

582 Total Patient Responses

Doctors

Score: 94.78/100

569 Total Patient Responses

Pain management

Score: 92.87/100

477 Total Patient Responses

Emergency Unit environment

Score: 99.09/100

548 Total Patient Responses

Responsiveness of staff

Score: 96.05/100

481 Total Patient Responses

Medication information

Score: 90.91/100

451 Total Patient Responses

Prioritisation

Score: 88.26/100

635 Total Patient Responses