Patient experience survey

746

Happy Clients

838

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

94.75%

838 Total Patient Responses

Overall Experience Score

8.9/10

838 Total Patient Responses

Admission staff

Score: 98.46/100

  • Yes

  • No

835 Total Patient Responses

Nursing staff

Score: 91.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1057 Total Patient Responses

Doctors

Score: 97.78/100

  • Always

  • Usually

  • Sometimes

  • Never

945 Total Patient Responses

Pain management

Score: 92.40/100

  • Always

  • Usually

  • Sometimes

  • Never

698 Total Patient Responses

Hospital environment

Score: 86.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1071 Total Patient Responses

Responsiveness of staff

Score: 90.28/100

  • Always

  • Usually

  • Sometimes

  • Never

769 Total Patient Responses

Medication information

Score: 77.47/100

  • Always

  • Usually

  • Sometimes

  • Never

722 Total Patient Responses

Food

Score: 82.98/100

  • Always

  • Usually

  • Sometimes

  • Never

940 Total Patient Responses

Discharge information

Score: 69.33/100

  • Yes

  • No

1012 Total Patient Responses

Likely To Recommend Hospital

92.93%

608 Total Patient Responses

Overall Experience Score

8.9/10

608 Total Patient Responses

Reception staff

Score: 97.67/100

602 Total Patient Responses

Nursing staff

Score: 96.46/100

644 Total Patient Responses

Doctors

Score: 94.06/100

623 Total Patient Responses

Pain management

Score: 93.64/100

519 Total Patient Responses

Emergency Unit environment

Score: 99.17/100

606 Total Patient Responses

Responsiveness of staff

Score: 96.02/100

527 Total Patient Responses

Medication information

Score: 91.63/100

502 Total Patient Responses

Prioritisation

Score: 88.51/100

686 Total Patient Responses