Patient experience survey

670

Happy Clients

739

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-04-03 - 2026-04-03

Likely To Recommend Hospital

93.91%

739 Total Patient Responses

Overall Experience Score

9.07/10

739 Total Patient Responses

Admission staff

Score: 98.23/100

  • Yes

  • No

736 Total Patient Responses

Nursing staff

Score: 93.33/100

  • Always

  • Usually

  • Sometimes

  • Never

921 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

829 Total Patient Responses

Pain management

Score: 93.15/100

  • Always

  • Usually

  • Sometimes

  • Never

618 Total Patient Responses

Hospital environment

Score: 90.09/100

  • Always

  • Usually

  • Sometimes

  • Never

940 Total Patient Responses

Responsiveness of staff

Score: 90.55/100

  • Always

  • Usually

  • Sometimes

  • Never

672 Total Patient Responses

Medication information

Score: 80.25/100

  • Always

  • Usually

  • Sometimes

  • Never

606 Total Patient Responses

Food

Score: 84.30/100

  • Always

  • Usually

  • Sometimes

  • Never

833 Total Patient Responses

Discharge information

Score: 74.02/100

  • Yes

  • No

881 Total Patient Responses

Likely To Recommend Hospital

92.91%

578 Total Patient Responses

Overall Experience Score

8.79/10

578 Total Patient Responses

Reception staff

Score: 97.18/100

568 Total Patient Responses

Nursing staff

Score: 96.46/100

606 Total Patient Responses

Doctors

Score: 94.33/100

600 Total Patient Responses

Pain management

Score: 93.43/100

502 Total Patient Responses

Emergency Unit environment

Score: 99.48/100

575 Total Patient Responses

Responsiveness of staff

Score: 95.44/100

504 Total Patient Responses

Medication information

Score: 91.44/100

479 Total Patient Responses

Prioritisation

Score: 87.24/100

675 Total Patient Responses