Patient experience survey

712

Happy Clients

799

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2024-07-28 - 2025-07-28

Likely To Recommend Hospital

95.37%

799 Total Patient Responses

Overall Experience Score

8.91/10

799 Total Patient Responses

Admission staff

Score: 98.25/100

  • Yes

  • No

801 Total Patient Responses

Nursing staff

Score: 91.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1003 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

896 Total Patient Responses

Pain management

Score: 92.13/100

  • Always

  • Usually

  • Sometimes

  • Never

655 Total Patient Responses

Hospital environment

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1029 Total Patient Responses

Responsiveness of staff

Score: 90.75/100

  • Always

  • Usually

  • Sometimes

  • Never

733 Total Patient Responses

Medication information

Score: 78.19/100

  • Always

  • Usually

  • Sometimes

  • Never

684 Total Patient Responses

Food

Score: 82.42/100

  • Always

  • Usually

  • Sometimes

  • Never

913 Total Patient Responses

Discharge information

Score: 71.03/100

  • Yes

  • No

966 Total Patient Responses

Likely To Recommend Hospital

92.2%

602 Total Patient Responses

Overall Experience Score

8.82/10

602 Total Patient Responses

Reception staff

Score: 97.82/100

596 Total Patient Responses

Nursing staff

Score: 96.37/100

636 Total Patient Responses

Doctors

Score: 93.45/100

618 Total Patient Responses

Pain management

Score: 93.06/100

519 Total Patient Responses

Emergency Unit environment

Score: 99.17/100

600 Total Patient Responses

Responsiveness of staff

Score: 95.57/100

519 Total Patient Responses

Medication information

Score: 91.22/100

501 Total Patient Responses

Prioritisation

Score: 88.26/100

685 Total Patient Responses