Patient experience survey

666

Happy Clients

734

Surveys Completed

Life Knysna Private Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

93.87%

734 Total Patient Responses

Overall Experience Score

9.07/10

734 Total Patient Responses

Admission staff

Score: 98.21/100

  • Yes

  • No

730 Total Patient Responses

Nursing staff

Score: 93.29/100

  • Always

  • Usually

  • Sometimes

  • Never

915 Total Patient Responses

Doctors

Score: 97.96/100

  • Always

  • Usually

  • Sometimes

  • Never

823 Total Patient Responses

Pain management

Score: 93.14/100

  • Always

  • Usually

  • Sometimes

  • Never

616 Total Patient Responses

Hospital environment

Score: 90.03/100

  • Always

  • Usually

  • Sometimes

  • Never

936 Total Patient Responses

Responsiveness of staff

Score: 90.40/100

  • Always

  • Usually

  • Sometimes

  • Never

670 Total Patient Responses

Medication information

Score: 80.25/100

  • Always

  • Usually

  • Sometimes

  • Never

606 Total Patient Responses

Food

Score: 84.37/100

  • Always

  • Usually

  • Sometimes

  • Never

829 Total Patient Responses

Discharge information

Score: 74.18/100

  • Yes

  • No

875 Total Patient Responses

Likely To Recommend Hospital

92.75%

579 Total Patient Responses

Overall Experience Score

8.77/10

579 Total Patient Responses

Reception staff

Score: 97.19/100

569 Total Patient Responses

Nursing staff

Score: 96.29/100

607 Total Patient Responses

Doctors

Score: 94.33/100

600 Total Patient Responses

Pain management

Score: 93.24/100

503 Total Patient Responses

Emergency Unit environment

Score: 99.31/100

576 Total Patient Responses

Responsiveness of staff

Score: 95.25/100

505 Total Patient Responses

Medication information

Score: 91.25/100

480 Total Patient Responses

Prioritisation

Score: 87.06/100

676 Total Patient Responses