Patient experience survey

2487

Happy Clients

2743

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

89.44%

2743 Total Patient Responses

Overall Experience Score

8.69/10

2743 Total Patient Responses

Admission Staff

Score: 98.00/100

  • Yes

  • No

2694 Total Patient Responses

Nursing Staff

Score: 90.54/100

2740 Total Patient Responses

Doctors

Score: 97.29/100

2729 Total Patient Responses

Pain Management

Score: 91.82/100

2258 Total Patient Responses

Hospital Environment

Score: 84.71/100

2494 Total Patient Responses

Responsiveness of Staff

Score: 87.14/100

2061 Total Patient Responses

Medication Information

Score: 73.50/100

1793 Total Patient Responses

Food

Score: 83.16/100

2272 Total Patient Responses

Discharge Information

Score: 70.00/100

2743 Total Patient Responses

Likely To Recommend Hospital

86.94%

1069 Total Patient Responses

Overall Experience Score

8.40/10

1069 Total Patient Responses

Reception Staff

Score: 96.02/100

1054 Total Patient Responses

Nursing Staff

Score: 97.63/100

1068 Total Patient Responses

Doctors

Score: 93.51/100

1060 Total Patient Responses

Pain Management

Score: 92.80/100

931 Total Patient Responses

Emergency Unit Environment

Score: 99.06/100

1061 Total Patient Responses

Responsiveness of Staff

Score: 94.83/100

967 Total Patient Responses

Medication Information

Score: 92.33/100

900 Total Patient Responses

PRIORITISATION

Score: 80.69/100

1061 Total Patient Responses