Patient experience survey

2471

Happy Clients

2741

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

89.21%

2741 Total Patient Responses

Overall Experience Score

8.66/10

2741 Total Patient Responses

Admission Staff

Score: 98.02/100

  • Yes

  • No

2695 Total Patient Responses

Nursing Staff

Score: 90.44/100

2739 Total Patient Responses

Doctors

Score: 97.18/100

2728 Total Patient Responses

Pain Management

Score: 91.64/100

2238 Total Patient Responses

Hospital Environment

Score: 84.85/100

2489 Total Patient Responses

Responsiveness of Staff

Score: 87.42/100

2058 Total Patient Responses

Medication Information

Score: 73.64/100

1815 Total Patient Responses

Food

Score: 82.45/100

2287 Total Patient Responses

Discharge Information

Score: 69.55/100

2741 Total Patient Responses

Likely To Recommend Hospital

87.37%

1058 Total Patient Responses

Overall Experience Score

8.45/10

1058 Total Patient Responses

Reception Staff

Score: 96.35/100

1042 Total Patient Responses

Nursing Staff

Score: 97.78/100

1057 Total Patient Responses

Doctors

Score: 94.08/100

1050 Total Patient Responses

Pain Management

Score: 93.70/100

920 Total Patient Responses

Emergency Unit Environment

Score: 98.67/100

1050 Total Patient Responses

Responsiveness of Staff

Score: 95.31/100

959 Total Patient Responses

Medication Information

Score: 92.74/100

895 Total Patient Responses

PRIORITISATION

Score: 80.64/100

1051 Total Patient Responses