Patient experience survey

2620

Happy Clients

3009

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-08-07 - 2026-08-07

Likely To Recommend Hospital

91.95%

3007 Total Patient Responses

Overall Experience Score

8.71/10

3009 Total Patient Responses

Admission staff

Score: 97.51/100

  • Yes

  • No

3014 Total Patient Responses

Nursing staff

Score: 91.08/100

  • Always

  • Usually

  • Sometimes

  • Never

3927 Total Patient Responses

Doctors

Score: 97.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3320 Total Patient Responses

Pain management

Score: 93.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2748 Total Patient Responses

Hospital environment

Score: 84.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3889 Total Patient Responses

Responsiveness of staff

Score: 87.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2837 Total Patient Responses

Medication information

Score: 72.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2756 Total Patient Responses

Food

Score: 85.61/100

  • Always

  • Usually

  • Sometimes

  • Never

3405 Total Patient Responses

Discharge information

Score: 67.60/100

  • Yes

  • No

3730 Total Patient Responses

Likely To Recommend Hospital

91.03%

1271 Total Patient Responses

Overall Experience Score

8.56/10

1271 Total Patient Responses

Reception staff

Score: 97.68/100

1252 Total Patient Responses

Nursing staff

Score: 96.76/100

1357 Total Patient Responses

Doctors

Score: 94.82/100

1314 Total Patient Responses

Pain management

Score: 92.44/100

1085 Total Patient Responses

Emergency Unit environment

Score: 98.57/100

1256 Total Patient Responses

Responsiveness of staff

Score: 93.48/100

1135 Total Patient Responses

Medication information

Score: 91.23/100

1083 Total Patient Responses

Prioritisation

Score: 81.44/100

1594 Total Patient Responses