Patient experience survey

2637

Happy Clients

3038

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

92.22%

3036 Total Patient Responses

Overall Experience Score

8.68/10

3038 Total Patient Responses

Admission staff

Score: 97.10/100

  • Yes

  • No

3051 Total Patient Responses

Nursing staff

Score: 90.64/100

  • Always

  • Usually

  • Sometimes

  • Never

3970 Total Patient Responses

Doctors

Score: 97.99/100

  • Always

  • Usually

  • Sometimes

  • Never

3373 Total Patient Responses

Pain management

Score: 93.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2776 Total Patient Responses

Hospital environment

Score: 84.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3935 Total Patient Responses

Responsiveness of staff

Score: 87.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2858 Total Patient Responses

Medication information

Score: 73.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2793 Total Patient Responses

Food

Score: 85.99/100

  • Always

  • Usually

  • Sometimes

  • Never

3450 Total Patient Responses

Discharge information

Score: 68.34/100

  • Yes

  • No

3753 Total Patient Responses

Likely To Recommend Hospital

91.54%

1288 Total Patient Responses

Overall Experience Score

8.69/10

1288 Total Patient Responses

Reception staff

Score: 97.80/100

1270 Total Patient Responses

Nursing staff

Score: 96.85/100

1373 Total Patient Responses

Doctors

Score: 95.01/100

1336 Total Patient Responses

Pain management

Score: 92.99/100

1113 Total Patient Responses

Emergency Unit environment

Score: 98.74/100

1270 Total Patient Responses

Responsiveness of staff

Score: 93.94/100

1156 Total Patient Responses

Medication information

Score: 90.84/100

1103 Total Patient Responses

Prioritisation

Score: 81.62/100

1627 Total Patient Responses