Patient experience survey

2585

Happy Clients

2982

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-08-21 - 2026-08-21

Likely To Recommend Hospital

91.75%

2981 Total Patient Responses

Overall Experience Score

8.67/10

2982 Total Patient Responses

Admission staff

Score: 97.49/100

  • Yes

  • No

2982 Total Patient Responses

Nursing staff

Score: 90.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3887 Total Patient Responses

Doctors

Score: 97.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3296 Total Patient Responses

Pain management

Score: 93.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2735 Total Patient Responses

Hospital environment

Score: 84.56/100

  • Always

  • Usually

  • Sometimes

  • Never

3854 Total Patient Responses

Responsiveness of staff

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2826 Total Patient Responses

Medication information

Score: 72.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2740 Total Patient Responses

Food

Score: 85.23/100

  • Always

  • Usually

  • Sometimes

  • Never

3391 Total Patient Responses

Discharge information

Score: 67.24/100

  • Yes

  • No

3693 Total Patient Responses

Likely To Recommend Hospital

90.89%

1262 Total Patient Responses

Overall Experience Score

8.57/10

1262 Total Patient Responses

Reception staff

Score: 97.83/100

1243 Total Patient Responses

Nursing staff

Score: 96.80/100

1345 Total Patient Responses

Doctors

Score: 94.98/100

1305 Total Patient Responses

Pain management

Score: 92.26/100

1072 Total Patient Responses

Emergency Unit environment

Score: 98.48/100

1249 Total Patient Responses

Responsiveness of staff

Score: 93.52/100

1127 Total Patient Responses

Medication information

Score: 91.52/100

1073 Total Patient Responses

Prioritisation

Score: 81.52/100

1583 Total Patient Responses