Patient experience survey

1206

Happy Clients

1390

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2020-04-18 - 2021-04-18

Likely To Recommend Hospital

87.08%

1390 Total Patient Responses

Overall Experience Score

8.45/10

1390 Total Patient Responses

Admission Staff

Score: 97.96/100

  • Yes

  • No

1358 Total Patient Responses

Nursing Staff

Score: 88.34/100

1387 Total Patient Responses

Doctors

Score: 97.07/100

1385 Total Patient Responses

Pain Management

Score: 89.83/100

1158 Total Patient Responses

Hospital Environment

Score: 81.41/100

1285 Total Patient Responses

Responsiveness of Staff

Score: 84.04/100

1114 Total Patient Responses

Medication Information

Score: 69.85/100

942 Total Patient Responses

Food

Score: 84.52/100

1234 Total Patient Responses

Discharge Information

Score: 65.90/100

1390 Total Patient Responses

Likely To Recommend Hospital

84.17%

724 Total Patient Responses

Overall Experience Score

8.13/10

724 Total Patient Responses

Reception Staff

Score: 95.04/100

686 Total Patient Responses

Nursing Staff

Score: 95.51/100

716 Total Patient Responses

Doctors

Score: 93.18/100

709 Total Patient Responses

Pain Management

Score: 90.99/100

544 Total Patient Responses

Emergency Unit Environment

Score: 97.35/100

679 Total Patient Responses

Responsiveness of Staff

Score: 92.02/100

639 Total Patient Responses

Medication Information

Score: 92.31/100

546 Total Patient Responses

PRIORITISATION

Score: 75.96/100

709 Total Patient Responses