Patient experience survey

2534

Happy Clients

2790

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

89.22%

2790 Total Patient Responses

Overall Experience Score

8.65/10

2790 Total Patient Responses

Admission Staff

Score: 98.07/100

  • Yes

  • No

2744 Total Patient Responses

Nursing Staff

Score: 90.46/100

2786 Total Patient Responses

Doctors

Score: 97.22/100

2777 Total Patient Responses

Pain Management

Score: 91.68/100

2274 Total Patient Responses

Hospital Environment

Score: 84.55/100

2546 Total Patient Responses

Responsiveness of Staff

Score: 87.03/100

2081 Total Patient Responses

Medication Information

Score: 73.00/100

1821 Total Patient Responses

Food

Score: 83.21/100

2309 Total Patient Responses

Discharge Information

Score: 70.20/100

2790 Total Patient Responses

Likely To Recommend Hospital

86.45%

1107 Total Patient Responses

Overall Experience Score

8.34/10

1107 Total Patient Responses

Reception Staff

Score: 96.98/100

1094 Total Patient Responses

Nursing Staff

Score: 97.46/100

1106 Total Patient Responses

Doctors

Score: 93.48/100

1100 Total Patient Responses

Pain Management

Score: 92.21/100

963 Total Patient Responses

Emergency Unit Environment

Score: 98.91/100

1100 Total Patient Responses

Responsiveness of Staff

Score: 94.78/100

997 Total Patient Responses

Medication Information

Score: 91.97/100

934 Total Patient Responses

PRIORITISATION

Score: 80.26/100

1100 Total Patient Responses