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Patient experience survey

2656

Happy Clients

3054

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-04-17 - 2026-04-17

Likely To Recommend Hospital

92.13%

3052 Total Patient Responses

Overall Experience Score

8.7/10

3054 Total Patient Responses

Admission staff

Score: 97.00/100

  • Yes

  • No

3073 Total Patient Responses

Nursing staff

Score: 90.69/100

  • Always

  • Usually

  • Sometimes

  • Never

4008 Total Patient Responses

Doctors

Score: 97.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3397 Total Patient Responses

Pain management

Score: 93.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2803 Total Patient Responses

Hospital environment

Score: 85.01/100

  • Always

  • Usually

  • Sometimes

  • Never

3956 Total Patient Responses

Responsiveness of staff

Score: 87.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2905 Total Patient Responses

Medication information

Score: 73.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2794 Total Patient Responses

Food

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3463 Total Patient Responses

Discharge information

Score: 68.57/100

  • Yes

  • No

3773 Total Patient Responses

Likely To Recommend Hospital

91.87%

1329 Total Patient Responses

Overall Experience Score

8.75/10

1329 Total Patient Responses

Reception staff

Score: 97.94/100

1310 Total Patient Responses

Nursing staff

Score: 96.85/100

1414 Total Patient Responses

Doctors

Score: 95.28/100

1377 Total Patient Responses

Pain management

Score: 93.20/100

1161 Total Patient Responses

Emergency Unit environment

Score: 98.78/100

1315 Total Patient Responses

Responsiveness of staff

Score: 93.87/100

1190 Total Patient Responses

Medication information

Score: 90.89/100

1153 Total Patient Responses

Prioritisation

Score: 82.16/100

1670 Total Patient Responses