Patient experience survey

2570

Happy Clients

2838

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

89.14%

2838 Total Patient Responses

Overall Experience Score

8.63/10

2838 Total Patient Responses

Admission Staff

Score: 98.06/100

  • Yes

  • No

2783 Total Patient Responses

Nursing Staff

Score: 90.19/100

2831 Total Patient Responses

Doctors

Score: 97.28/100

2822 Total Patient Responses

Pain Management

Score: 91.56/100

2339 Total Patient Responses

Hospital Environment

Score: 84.31/100

2595 Total Patient Responses

Responsiveness of Staff

Score: 86.69/100

2131 Total Patient Responses

Medication Information

Score: 72.65/100

1847 Total Patient Responses

Food

Score: 83.35/100

2345 Total Patient Responses

Discharge Information

Score: 70.17/100

2838 Total Patient Responses

Likely To Recommend Hospital

86.05%

1147 Total Patient Responses

Overall Experience Score

8.29/10

1147 Total Patient Responses

Reception Staff

Score: 97.00/100

1134 Total Patient Responses

Nursing Staff

Score: 97.44/100

1146 Total Patient Responses

Doctors

Score: 93.38/100

1137 Total Patient Responses

Pain Management

Score: 91.55/100

1006 Total Patient Responses

Emergency Unit Environment

Score: 99.04/100

1140 Total Patient Responses

Responsiveness of Staff

Score: 94.49/100

1034 Total Patient Responses

Medication Information

Score: 91.50/100

965 Total Patient Responses

PRIORITISATION

Score: 79.03/100

1139 Total Patient Responses