Patient experience survey

2679

Happy Clients

3079

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-04-22 - 2026-04-22

Likely To Recommend Hospital

92.13%

3077 Total Patient Responses

Overall Experience Score

8.7/10

3079 Total Patient Responses

Admission staff

Score: 97.04/100

  • Yes

  • No

3097 Total Patient Responses

Nursing staff

Score: 90.75/100

  • Always

  • Usually

  • Sometimes

  • Never

4037 Total Patient Responses

Doctors

Score: 97.89/100

  • Always

  • Usually

  • Sometimes

  • Never

3423 Total Patient Responses

Pain management

Score: 93.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2826 Total Patient Responses

Hospital environment

Score: 85.01/100

  • Always

  • Usually

  • Sometimes

  • Never

3988 Total Patient Responses

Responsiveness of staff

Score: 87.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2921 Total Patient Responses

Medication information

Score: 73.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2811 Total Patient Responses

Food

Score: 86.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3496 Total Patient Responses

Discharge information

Score: 68.49/100

  • Yes

  • No

3799 Total Patient Responses

Likely To Recommend Hospital

91.74%

1331 Total Patient Responses

Overall Experience Score

8.74/10

1331 Total Patient Responses

Reception staff

Score: 98.02/100

1311 Total Patient Responses

Nursing staff

Score: 96.89/100

1416 Total Patient Responses

Doctors

Score: 95.15/100

1378 Total Patient Responses

Pain management

Score: 92.94/100

1161 Total Patient Responses

Emergency Unit environment

Score: 98.71/100

1316 Total Patient Responses

Responsiveness of staff

Score: 93.88/100

1193 Total Patient Responses

Medication information

Score: 90.97/100

1152 Total Patient Responses

Prioritisation

Score: 82.17/100

1674 Total Patient Responses