Patient experience survey

2614

Happy Clients

3005

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-07-10 - 2026-07-10

Likely To Recommend Hospital

91.98%

3003 Total Patient Responses

Overall Experience Score

8.7/10

3005 Total Patient Responses

Admission staff

Score: 97.39/100

  • Yes

  • No

3013 Total Patient Responses

Nursing staff

Score: 90.85/100

  • Always

  • Usually

  • Sometimes

  • Never

3929 Total Patient Responses

Doctors

Score: 97.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3329 Total Patient Responses

Pain management

Score: 93.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2734 Total Patient Responses

Hospital environment

Score: 84.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3881 Total Patient Responses

Responsiveness of staff

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2812 Total Patient Responses

Medication information

Score: 72.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2737 Total Patient Responses

Food

Score: 85.73/100

  • Always

  • Usually

  • Sometimes

  • Never

3394 Total Patient Responses

Discharge information

Score: 67.46/100

  • Yes

  • No

3724 Total Patient Responses

Likely To Recommend Hospital

91.43%

1284 Total Patient Responses

Overall Experience Score

8.63/10

1284 Total Patient Responses

Reception staff

Score: 97.55/100

1266 Total Patient Responses

Nursing staff

Score: 96.70/100

1374 Total Patient Responses

Doctors

Score: 94.81/100

1332 Total Patient Responses

Pain management

Score: 92.53/100

1098 Total Patient Responses

Emergency Unit environment

Score: 98.58/100

1269 Total Patient Responses

Responsiveness of staff

Score: 93.55/100

1147 Total Patient Responses

Medication information

Score: 90.90/100

1099 Total Patient Responses

Prioritisation

Score: 81.39/100

1621 Total Patient Responses