Patient experience survey

2653

Happy Clients

2960

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

89.07%

2960 Total Patient Responses

Overall Experience Score

8.63/10

2960 Total Patient Responses

Admission Staff

Score: 97.99/100

  • Yes

  • No

2907 Total Patient Responses

Nursing Staff

Score: 90.21/100

2959 Total Patient Responses

Doctors

Score: 96.96/100

2945 Total Patient Responses

Pain Management

Score: 91.50/100

2413 Total Patient Responses

Hospital Environment

Score: 84.90/100

2690 Total Patient Responses

Responsiveness of Staff

Score: 87.43/100

2243 Total Patient Responses

Medication Information

Score: 73.72/100

2016 Total Patient Responses

Food

Score: 81.68/100

2469 Total Patient Responses

Discharge Information

Score: 68.65/100

2960 Total Patient Responses

Likely To Recommend Hospital

87.74%

1071 Total Patient Responses

Overall Experience Score

8.49/10

1071 Total Patient Responses

Reception Staff

Score: 96.69/100

1058 Total Patient Responses

Nursing Staff

Score: 97.93/100

1070 Total Patient Responses

Doctors

Score: 93.90/100

1063 Total Patient Responses

Pain Management

Score: 94.03/100

921 Total Patient Responses

Emergency Unit Environment

Score: 98.78/100

1066 Total Patient Responses

Responsiveness of Staff

Score: 95.79/100

974 Total Patient Responses

Medication Information

Score: 92.90/100

916 Total Patient Responses

PRIORITISATION

Score: 80.89/100

1061 Total Patient Responses