Patient experience survey

2592

Happy Clients

2983

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-09-30 - 2026-09-30

Likely To Recommend Hospital

91.95%

2982 Total Patient Responses

Overall Experience Score

8.69/10

2983 Total Patient Responses

Admission staff

Score: 97.64/100

  • Yes

  • No

2971 Total Patient Responses

Nursing staff

Score: 90.78/100

  • Always

  • Usually

  • Sometimes

  • Never

3875 Total Patient Responses

Doctors

Score: 98.00/100

  • Always

  • Usually

  • Sometimes

  • Never

3284 Total Patient Responses

Pain management

Score: 93.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2734 Total Patient Responses

Hospital environment

Score: 84.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3888 Total Patient Responses

Responsiveness of staff

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2834 Total Patient Responses

Medication information

Score: 72.60/100

  • Always

  • Usually

  • Sometimes

  • Never

2731 Total Patient Responses

Food

Score: 85.07/100

  • Always

  • Usually

  • Sometimes

  • Never

3389 Total Patient Responses

Discharge information

Score: 67.67/100

  • Yes

  • No

3691 Total Patient Responses

Likely To Recommend Hospital

89.96%

1285 Total Patient Responses

Overall Experience Score

8.47/10

1285 Total Patient Responses

Reception staff

Score: 97.55/100

1264 Total Patient Responses

Nursing staff

Score: 96.65/100

1367 Total Patient Responses

Doctors

Score: 94.66/100

1329 Total Patient Responses

Pain management

Score: 91.77/100

1082 Total Patient Responses

Emergency Unit environment

Score: 98.35/100

1270 Total Patient Responses

Responsiveness of staff

Score: 93.14/100

1151 Total Patient Responses

Medication information

Score: 91.71/100

1085 Total Patient Responses

Prioritisation

Score: 81.06/100

1616 Total Patient Responses