Patient experience survey

2566

Happy Clients

2855

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

89.03%

2855 Total Patient Responses

Overall Experience Score

8.64/10

2855 Total Patient Responses

Admission Staff

Score: 97.85/100

  • Yes

  • No

2810 Total Patient Responses

Nursing Staff

Score: 90.11/100

2854 Total Patient Responses

Doctors

Score: 96.80/100

2843 Total Patient Responses

Pain Management

Score: 91.29/100

2331 Total Patient Responses

Hospital Environment

Score: 84.76/100

2588 Total Patient Responses

Responsiveness of Staff

Score: 87.45/100

2151 Total Patient Responses

Medication Information

Score: 72.68/100

1928 Total Patient Responses

Food

Score: 81.99/100

2383 Total Patient Responses

Discharge Information

Score: 68.76/100

2855 Total Patient Responses

Likely To Recommend Hospital

87.55%

1060 Total Patient Responses

Overall Experience Score

8.46/10

1060 Total Patient Responses

Reception Staff

Score: 96.56/100

1047 Total Patient Responses

Nursing Staff

Score: 97.81/100

1059 Total Patient Responses

Doctors

Score: 93.83/100

1051 Total Patient Responses

Pain Management

Score: 93.22/100

914 Total Patient Responses

Emergency Unit Environment

Score: 98.77/100

1053 Total Patient Responses

Responsiveness of Staff

Score: 95.43/100

962 Total Patient Responses

Medication Information

Score: 92.27/100

905 Total Patient Responses

PRIORITISATION

Score: 80.38/100

1049 Total Patient Responses