Patient experience survey

2651

Happy Clients

2948

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

89.26%

2948 Total Patient Responses

Overall Experience Score

8.62/10

2948 Total Patient Responses

Admission Staff

Score: 98.06/100

  • Yes

  • No

2887 Total Patient Responses

Nursing Staff

Score: 90.02/100

2941 Total Patient Responses

Doctors

Score: 97.43/100

2932 Total Patient Responses

Pain Management

Score: 91.37/100

2430 Total Patient Responses

Hospital Environment

Score: 84.47/100

2693 Total Patient Responses

Responsiveness of Staff

Score: 86.16/100

2216 Total Patient Responses

Medication Information

Score: 73.65/100

1951 Total Patient Responses

Food

Score: 83.67/100

2411 Total Patient Responses

Discharge Information

Score: 69.47/100

2948 Total Patient Responses

Likely To Recommend Hospital

84.89%

1224 Total Patient Responses

Overall Experience Score

8.19/10

1224 Total Patient Responses

Reception Staff

Score: 97.35/100

1207 Total Patient Responses

Nursing Staff

Score: 97.07/100

1223 Total Patient Responses

Doctors

Score: 92.81/100

1216 Total Patient Responses

Pain Management

Score: 91.21/100

1081 Total Patient Responses

Emergency Unit Environment

Score: 98.69/100

1218 Total Patient Responses

Responsiveness of Staff

Score: 94.09/100

1116 Total Patient Responses

Medication Information

Score: 90.39/100

1051 Total Patient Responses

PRIORITISATION

Score: 79.01/100

1219 Total Patient Responses