Patient experience survey

2673

Happy Clients

2972

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-04-20 - 2018-04-20

Likely To Recommend Hospital

89.31%

2972 Total Patient Responses

Overall Experience Score

8.63/10

2972 Total Patient Responses

Admission Staff

Score: 98.15/100

  • Yes

  • No

2911 Total Patient Responses

Nursing Staff

Score: 90.58/100

2969 Total Patient Responses

Doctors

Score: 96.83/100

2956 Total Patient Responses

Pain Management

Score: 91.55/100

2435 Total Patient Responses

Hospital Environment

Score: 85.10/100

2696 Total Patient Responses

Responsiveness of Staff

Score: 87.48/100

2247 Total Patient Responses

Medication Information

Score: 74.38/100

2053 Total Patient Responses

Food

Score: 81.47/100

2466 Total Patient Responses

Discharge Information

Score: 68.42/100

2972 Total Patient Responses

Likely To Recommend Hospital

87.49%

1105 Total Patient Responses

Overall Experience Score

8.45/10

1105 Total Patient Responses

Reception Staff

Score: 97.71/100

1092 Total Patient Responses

Nursing Staff

Score: 97.68/100

1105 Total Patient Responses

Doctors

Score: 93.84/100

1095 Total Patient Responses

Pain Management

Score: 93.73/100

941 Total Patient Responses

Emergency Unit Environment

Score: 98.72/100

1098 Total Patient Responses

Responsiveness of Staff

Score: 95.23/100

1006 Total Patient Responses

Medication Information

Score: 92.46/100

942 Total Patient Responses

PRIORITISATION

Score: 80.95/100

1100 Total Patient Responses