Patient experience survey

2584

Happy Clients

2983

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-06-21 - 2026-06-21

Likely To Recommend Hospital

91.95%

2981 Total Patient Responses

Overall Experience Score

8.66/10

2983 Total Patient Responses

Admission staff

Score: 97.18/100

  • Yes

  • No

2996 Total Patient Responses

Nursing staff

Score: 90.67/100

  • Always

  • Usually

  • Sometimes

  • Never

3900 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3314 Total Patient Responses

Pain management

Score: 93.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2705 Total Patient Responses

Hospital environment

Score: 84.77/100

  • Always

  • Usually

  • Sometimes

  • Never

3851 Total Patient Responses

Responsiveness of staff

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2794 Total Patient Responses

Medication information

Score: 73.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2712 Total Patient Responses

Food

Score: 85.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3368 Total Patient Responses

Discharge information

Score: 67.67/100

  • Yes

  • No

3689 Total Patient Responses

Likely To Recommend Hospital

91.52%

1286 Total Patient Responses

Overall Experience Score

8.67/10

1286 Total Patient Responses

Reception staff

Score: 97.64/100

1269 Total Patient Responses

Nursing staff

Score: 96.75/100

1373 Total Patient Responses

Doctors

Score: 95.00/100

1332 Total Patient Responses

Pain management

Score: 92.86/100

1107 Total Patient Responses

Emergency Unit environment

Score: 98.58/100

1270 Total Patient Responses

Responsiveness of staff

Score: 93.76/100

1153 Total Patient Responses

Medication information

Score: 90.93/100

1102 Total Patient Responses

Prioritisation

Score: 81.90/100

1620 Total Patient Responses