Patient experience survey

2665

Happy Clients

2958

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

89.48%

2958 Total Patient Responses

Overall Experience Score

8.65/10

2958 Total Patient Responses

Admission Staff

Score: 97.96/100

  • Yes

  • No

2902 Total Patient Responses

Nursing Staff

Score: 90.29/100

2951 Total Patient Responses

Doctors

Score: 97.33/100

2944 Total Patient Responses

Pain Management

Score: 91.78/100

2437 Total Patient Responses

Hospital Environment

Score: 84.80/100

2710 Total Patient Responses

Responsiveness of Staff

Score: 86.64/100

2219 Total Patient Responses

Medication Information

Score: 74.27/100

1965 Total Patient Responses

Food

Score: 83.74/100

2417 Total Patient Responses

Discharge Information

Score: 69.17/100

2958 Total Patient Responses

Likely To Recommend Hospital

84.77%

1212 Total Patient Responses

Overall Experience Score

8.19/10

1212 Total Patient Responses

Reception Staff

Score: 97.33/100

1197 Total Patient Responses

Nursing Staff

Score: 96.89/100

1211 Total Patient Responses

Doctors

Score: 93.22/100

1201 Total Patient Responses

Pain Management

Score: 91.14/100

1072 Total Patient Responses

Emergency Unit Environment

Score: 98.34/100

1207 Total Patient Responses

Responsiveness of Staff

Score: 93.87/100

1110 Total Patient Responses

Medication Information

Score: 90.09/100

1049 Total Patient Responses

PRIORITISATION

Score: 78.09/100

1205 Total Patient Responses