Patient experience survey

2599

Happy Clients

2974

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-10-20 - 2026-10-20

Likely To Recommend Hospital

92.06%

2973 Total Patient Responses

Overall Experience Score

8.74/10

2974 Total Patient Responses

Admission staff

Score: 97.74/100

  • Yes

  • No

2962 Total Patient Responses

Nursing staff

Score: 90.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3853 Total Patient Responses

Doctors

Score: 98.10/100

  • Always

  • Usually

  • Sometimes

  • Never

3267 Total Patient Responses

Pain management

Score: 93.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2751 Total Patient Responses

Hospital environment

Score: 85.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3871 Total Patient Responses

Responsiveness of staff

Score: 87.18/100

  • Always

  • Usually

  • Sometimes

  • Never

2813 Total Patient Responses

Medication information

Score: 73.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2732 Total Patient Responses

Food

Score: 85.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3370 Total Patient Responses

Discharge information

Score: 67.93/100

  • Yes

  • No

3691 Total Patient Responses

Likely To Recommend Hospital

89.87%

1274 Total Patient Responses

Overall Experience Score

8.5/10

1274 Total Patient Responses

Reception staff

Score: 97.29/100

1255 Total Patient Responses

Nursing staff

Score: 96.48/100

1357 Total Patient Responses

Doctors

Score: 94.62/100

1318 Total Patient Responses

Pain management

Score: 91.61/100

1073 Total Patient Responses

Emergency Unit environment

Score: 98.10/100

1260 Total Patient Responses

Responsiveness of staff

Score: 93.09/100

1143 Total Patient Responses

Medication information

Score: 91.64/100

1076 Total Patient Responses

Prioritisation

Score: 80.71/100

1605 Total Patient Responses