Patient experience survey

2657

Happy Clients

3064

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-05-12 - 2026-05-12

Likely To Recommend Hospital

91.93%

3062 Total Patient Responses

Overall Experience Score

8.67/10

3064 Total Patient Responses

Admission staff

Score: 97.05/100

  • Yes

  • No

3076 Total Patient Responses

Nursing staff

Score: 90.58/100

  • Always

  • Usually

  • Sometimes

  • Never

4016 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3398 Total Patient Responses

Pain management

Score: 93.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2804 Total Patient Responses

Hospital environment

Score: 84.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3959 Total Patient Responses

Responsiveness of staff

Score: 87.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2889 Total Patient Responses

Medication information

Score: 73.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2804 Total Patient Responses

Food

Score: 86.03/100

  • Always

  • Usually

  • Sometimes

  • Never

3481 Total Patient Responses

Discharge information

Score: 68.25/100

  • Yes

  • No

3787 Total Patient Responses

Likely To Recommend Hospital

91.7%

1313 Total Patient Responses

Overall Experience Score

8.72/10

1313 Total Patient Responses

Reception staff

Score: 97.99/100

1294 Total Patient Responses

Nursing staff

Score: 96.85/100

1399 Total Patient Responses

Doctors

Score: 94.98/100

1360 Total Patient Responses

Pain management

Score: 92.84/100

1145 Total Patient Responses

Emergency Unit environment

Score: 98.77/100

1296 Total Patient Responses

Responsiveness of staff

Score: 93.73/100

1181 Total Patient Responses

Medication information

Score: 90.64/100

1132 Total Patient Responses

Prioritisation

Score: 81.80/100

1656 Total Patient Responses