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Patient experience survey

2591

Happy Clients

2989

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-09-10 - 2026-09-10

Likely To Recommend Hospital

91.83%

2988 Total Patient Responses

Overall Experience Score

8.67/10

2989 Total Patient Responses

Admission staff

Score: 97.65/100

  • Yes

  • No

2980 Total Patient Responses

Nursing staff

Score: 90.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3890 Total Patient Responses

Doctors

Score: 98.04/100

  • Always

  • Usually

  • Sometimes

  • Never

3293 Total Patient Responses

Pain management

Score: 93.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2725 Total Patient Responses

Hospital environment

Score: 84.72/100

  • Always

  • Usually

  • Sometimes

  • Never

3874 Total Patient Responses

Responsiveness of staff

Score: 87.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2826 Total Patient Responses

Medication information

Score: 72.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2732 Total Patient Responses

Food

Score: 85.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3390 Total Patient Responses

Discharge information

Score: 67.44/100

  • Yes

  • No

3689 Total Patient Responses

Likely To Recommend Hospital

90.11%

1284 Total Patient Responses

Overall Experience Score

8.48/10

1284 Total Patient Responses

Reception staff

Score: 97.47/100

1265 Total Patient Responses

Nursing staff

Score: 96.47/100

1371 Total Patient Responses

Doctors

Score: 94.70/100

1328 Total Patient Responses

Pain management

Score: 91.80/100

1086 Total Patient Responses

Emergency Unit environment

Score: 98.27/100

1269 Total Patient Responses

Responsiveness of staff

Score: 93.12/100

1149 Total Patient Responses

Medication information

Score: 91.90/100

1087 Total Patient Responses

Prioritisation

Score: 81.10/100

1606 Total Patient Responses