Patient experience survey

2714

Happy Clients

3018

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

89.25%

3018 Total Patient Responses

Overall Experience Score

8.65/10

3018 Total Patient Responses

Admission Staff

Score: 98.04/100

  • Yes

  • No

2961 Total Patient Responses

Nursing Staff

Score: 90.59/100

3016 Total Patient Responses

Doctors

Score: 96.92/100

3002 Total Patient Responses

Pain Management

Score: 91.55/100

2451 Total Patient Responses

Hospital Environment

Score: 85.19/100

2728 Total Patient Responses

Responsiveness of Staff

Score: 87.78/100

2270 Total Patient Responses

Medication Information

Score: 74.50/100

2066 Total Patient Responses

Food

Score: 81.68/100

2516 Total Patient Responses

Discharge Information

Score: 68.06/100

3018 Total Patient Responses

Likely To Recommend Hospital

87.60%

1086 Total Patient Responses

Overall Experience Score

8.47/10

1086 Total Patient Responses

Reception Staff

Score: 97.01/100

1072 Total Patient Responses

Nursing Staff

Score: 97.93/100

1086 Total Patient Responses

Doctors

Score: 93.61/100

1078 Total Patient Responses

Pain Management

Score: 93.66/100

931 Total Patient Responses

Emergency Unit Environment

Score: 98.61/100

1081 Total Patient Responses

Responsiveness of Staff

Score: 95.45/100

988 Total Patient Responses

Medication Information

Score: 92.80/100

930 Total Patient Responses

PRIORITISATION

Score: 81.73/100

1081 Total Patient Responses