Patient experience survey

2594

Happy Clients

2982

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-11-10 - 2026-11-10

Likely To Recommend Hospital

91.75%

2982 Total Patient Responses

Overall Experience Score

8.7/10

2982 Total Patient Responses

Admission staff

Score: 97.70/100

  • Yes

  • No

2977 Total Patient Responses

Nursing staff

Score: 90.73/100

  • Always

  • Usually

  • Sometimes

  • Never

3849 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3279 Total Patient Responses

Pain management

Score: 93.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2763 Total Patient Responses

Hospital environment

Score: 84.77/100

  • Always

  • Usually

  • Sometimes

  • Never

3884 Total Patient Responses

Responsiveness of staff

Score: 87.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2811 Total Patient Responses

Medication information

Score: 72.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2728 Total Patient Responses

Food

Score: 81.39/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

3320 Total Patient Responses

Discharge information

Score: 67.73/100

  • Yes

  • No

3710 Total Patient Responses

Likely To Recommend Hospital

89.33%

1255 Total Patient Responses

Overall Experience Score

8.42/10

1255 Total Patient Responses

Reception staff

Score: 97.33/100

1236 Total Patient Responses

Nursing staff

Score: 96.29/100

1341 Total Patient Responses

Doctors

Score: 94.43/100

1304 Total Patient Responses

Pain management

Score: 91.18/100

1054 Total Patient Responses

Emergency Unit environment

Score: 98.06/100

1239 Total Patient Responses

Responsiveness of staff

Score: 92.90/100

1126 Total Patient Responses

Medication information

Score: 91.46/100

1054 Total Patient Responses

Prioritisation

Score: 79.90/100

1587 Total Patient Responses