Patient experience survey

2567

Happy Clients

2844

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

89.34%

2844 Total Patient Responses

Overall Experience Score

8.64/10

2844 Total Patient Responses

Admission Staff

Score: 98.15/100

  • Yes

  • No

2787 Total Patient Responses

Nursing Staff

Score: 90.15/100

2838 Total Patient Responses

Doctors

Score: 97.42/100

2826 Total Patient Responses

Pain Management

Score: 91.53/100

2369 Total Patient Responses

Hospital Environment

Score: 84.49/100

2605 Total Patient Responses

Responsiveness of Staff

Score: 86.52/100

2136 Total Patient Responses

Medication Information

Score: 72.69/100

1880 Total Patient Responses

Food

Score: 83.33/100

2349 Total Patient Responses

Discharge Information

Score: 69.27/100

2844 Total Patient Responses

Likely To Recommend Hospital

85.73%

1179 Total Patient Responses

Overall Experience Score

8.24/10

1179 Total Patient Responses

Reception Staff

Score: 97.16/100

1164 Total Patient Responses

Nursing Staff

Score: 97.30/100

1178 Total Patient Responses

Doctors

Score: 93.44/100

1170 Total Patient Responses

Pain Management

Score: 91.53/100

1039 Total Patient Responses

Emergency Unit Environment

Score: 98.81/100

1173 Total Patient Responses

Responsiveness of Staff

Score: 94.04/100

1074 Total Patient Responses

Medication Information

Score: 90.83/100

1003 Total Patient Responses

PRIORITISATION

Score: 79.09/100

1174 Total Patient Responses