Patient experience survey

1494

Happy Clients

1703

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2020-11-28 - 2021-11-28

Likely To Recommend Hospital

86.99%

1703 Total Patient Responses

Overall Experience Score

8.47/10

1703 Total Patient Responses

Admission Staff

Score: 98.41/100

  • Yes

  • No

1675 Total Patient Responses

Nursing Staff

Score: 87.88/100

1700 Total Patient Responses

Doctors

Score: 96.98/100

1699 Total Patient Responses

Pain Management

Score: 89.76/100

1405 Total Patient Responses

Hospital Environment

Score: 81.42/100

1572 Total Patient Responses

Responsiveness of Staff

Score: 84.38/100

1344 Total Patient Responses

Medication Information

Score: 69.33/100

1143 Total Patient Responses

Food

Score: 85.28/100

1522 Total Patient Responses

Discharge Information

Score: 67.06/100

1703 Total Patient Responses

Likely To Recommend Hospital

83.38%

820 Total Patient Responses

Overall Experience Score

8.00/10

820 Total Patient Responses

Reception Staff

Score: 93.89/100

785 Total Patient Responses

Nursing Staff

Score: 95.52/100

818 Total Patient Responses

Doctors

Score: 94.09/100

803 Total Patient Responses

Pain Management

Score: 88.65/100

643 Total Patient Responses

Emergency Unit Environment

Score: 97.07/100

784 Total Patient Responses

Responsiveness of Staff

Score: 90.34/100

735 Total Patient Responses

Medication Information

Score: 91.19/100

647 Total Patient Responses

PRIORITISATION

Score: 73.40/100

808 Total Patient Responses