Patient experience survey

2626

Happy Clients

3009

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-08-01 - 2026-08-01

Likely To Recommend Hospital

92.12%

3007 Total Patient Responses

Overall Experience Score

8.72/10

3009 Total Patient Responses

Admission staff

Score: 97.39/100

  • Yes

  • No

3016 Total Patient Responses

Nursing staff

Score: 91.06/100

  • Always

  • Usually

  • Sometimes

  • Never

3923 Total Patient Responses

Doctors

Score: 97.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3324 Total Patient Responses

Pain management

Score: 93.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2741 Total Patient Responses

Hospital environment

Score: 84.70/100

  • Always

  • Usually

  • Sometimes

  • Never

3884 Total Patient Responses

Responsiveness of staff

Score: 87.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2821 Total Patient Responses

Medication information

Score: 72.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2746 Total Patient Responses

Food

Score: 85.77/100

  • Always

  • Usually

  • Sometimes

  • Never

3397 Total Patient Responses

Discharge information

Score: 67.72/100

  • Yes

  • No

3729 Total Patient Responses

Likely To Recommend Hospital

91.32%

1279 Total Patient Responses

Overall Experience Score

8.58/10

1279 Total Patient Responses

Reception staff

Score: 97.62/100

1260 Total Patient Responses

Nursing staff

Score: 96.82/100

1364 Total Patient Responses

Doctors

Score: 94.96/100

1320 Total Patient Responses

Pain management

Score: 92.58/100

1092 Total Patient Responses

Emergency Unit environment

Score: 98.50/100

1264 Total Patient Responses

Responsiveness of staff

Score: 93.54/100

1145 Total Patient Responses

Medication information

Score: 91.46/100

1089 Total Patient Responses

Prioritisation

Score: 81.42/100

1605 Total Patient Responses