Patient experience survey

2686

Happy Clients

3092

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

92.14%

3090 Total Patient Responses

Overall Experience Score

8.69/10

3092 Total Patient Responses

Admission staff

Score: 97.13/100

  • Yes

  • No

3108 Total Patient Responses

Nursing staff

Score: 90.79/100

  • Always

  • Usually

  • Sometimes

  • Never

4064 Total Patient Responses

Doctors

Score: 97.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3431 Total Patient Responses

Pain management

Score: 93.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2814 Total Patient Responses

Hospital environment

Score: 85.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3991 Total Patient Responses

Responsiveness of staff

Score: 87.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2927 Total Patient Responses

Medication information

Score: 73.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2813 Total Patient Responses

Food

Score: 86.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3484 Total Patient Responses

Discharge information

Score: 68.76/100

  • Yes

  • No

3815 Total Patient Responses

Likely To Recommend Hospital

91.63%

1339 Total Patient Responses

Overall Experience Score

8.73/10

1339 Total Patient Responses

Reception staff

Score: 97.96/100

1321 Total Patient Responses

Nursing staff

Score: 96.72/100

1428 Total Patient Responses

Doctors

Score: 95.06/100

1390 Total Patient Responses

Pain management

Score: 92.56/100

1170 Total Patient Responses

Emergency Unit environment

Score: 98.72/100

1325 Total Patient Responses

Responsiveness of staff

Score: 93.63/100

1193 Total Patient Responses

Medication information

Score: 90.71/100

1163 Total Patient Responses

Prioritisation

Score: 82.09/100

1682 Total Patient Responses