Patient experience survey

2739

Happy Clients

3230

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

90.89%

3228 Total Patient Responses

Overall Experience Score

8.48/10

3230 Total Patient Responses

Admission staff

Score: 96.92/100

  • Yes

  • No

3251 Total Patient Responses

Nursing staff

Score: 89.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4239 Total Patient Responses

Doctors

Score: 98.00/100

  • Always

  • Usually

  • Sometimes

  • Never

3561 Total Patient Responses

Pain management

Score: 93.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2949 Total Patient Responses

Hospital environment

Score: 84.10/100

  • Always

  • Usually

  • Sometimes

  • Never

4159 Total Patient Responses

Responsiveness of staff

Score: 86.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3042 Total Patient Responses

Medication information

Score: 73.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2936 Total Patient Responses

Food

Score: 86.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3614 Total Patient Responses

Discharge information

Score: 68.82/100

  • Yes

  • No

3978 Total Patient Responses

Likely To Recommend Hospital

91.61%

1300 Total Patient Responses

Overall Experience Score

8.82/10

1300 Total Patient Responses

Reception staff

Score: 97.74/100

1283 Total Patient Responses

Nursing staff

Score: 96.38/100

1388 Total Patient Responses

Doctors

Score: 95.20/100

1349 Total Patient Responses

Pain management

Score: 92.06/100

1133 Total Patient Responses

Emergency Unit environment

Score: 98.45/100

1287 Total Patient Responses

Responsiveness of staff

Score: 93.65/100

1149 Total Patient Responses

Medication information

Score: 91.06/100

1119 Total Patient Responses

Prioritisation

Score: 80.94/100

1647 Total Patient Responses