Patient experience survey

2905

Happy Clients

3459

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

90.06%

3459 Total Patient Responses

Overall Experience Score

8.4/10

3459 Total Patient Responses

Admission staff

Score: 97.47/100

  • Yes

  • No

3464 Total Patient Responses

Nursing staff

Score: 88.80/100

  • Always

  • Usually

  • Sometimes

  • Never

4539 Total Patient Responses

Doctors

Score: 98.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3795 Total Patient Responses

Pain management

Score: 92.35/100

  • Always

  • Usually

  • Sometimes

  • Never

3196 Total Patient Responses

Hospital environment

Score: 82.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4519 Total Patient Responses

Responsiveness of staff

Score: 84.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3296 Total Patient Responses

Medication information

Score: 72.11/100

  • Always

  • Usually

  • Sometimes

  • Never

3163 Total Patient Responses

Food

Score: 86.10/100

  • Always

  • Usually

  • Sometimes

  • Never

3887 Total Patient Responses

Discharge information

Score: 67.46/100

  • Yes

  • No

4294 Total Patient Responses

Likely To Recommend Hospital

90.15%

1218 Total Patient Responses

Overall Experience Score

8.56/10

1218 Total Patient Responses

Reception staff

Score: 96.84/100

1201 Total Patient Responses

Nursing staff

Score: 96.49/100

1303 Total Patient Responses

Doctors

Score: 95.58/100

1260 Total Patient Responses

Pain management

Score: 91.78/100

1058 Total Patient Responses

Emergency Unit environment

Score: 98.34/100

1207 Total Patient Responses

Responsiveness of staff

Score: 93.13/100

1077 Total Patient Responses

Medication information

Score: 92.52/100

1030 Total Patient Responses

Prioritisation

Score: 80.13/100

1531 Total Patient Responses