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Patient experience survey

2697

Happy Clients

3116

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

91.81%

3114 Total Patient Responses

Overall Experience Score

8.66/10

3116 Total Patient Responses

Admission staff

Score: 97.11/100

  • Yes

  • No

3133 Total Patient Responses

Nursing staff

Score: 90.52/100

  • Always

  • Usually

  • Sometimes

  • Never

4083 Total Patient Responses

Doctors

Score: 97.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3449 Total Patient Responses

Pain management

Score: 93.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2832 Total Patient Responses

Hospital environment

Score: 85.12/100

  • Always

  • Usually

  • Sometimes

  • Never

4006 Total Patient Responses

Responsiveness of staff

Score: 87.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2930 Total Patient Responses

Medication information

Score: 73.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2831 Total Patient Responses

Food

Score: 86.20/100

  • Always

  • Usually

  • Sometimes

  • Never

3493 Total Patient Responses

Discharge information

Score: 68.89/100

  • Yes

  • No

3846 Total Patient Responses

Likely To Recommend Hospital

91.42%

1353 Total Patient Responses

Overall Experience Score

8.72/10

1353 Total Patient Responses

Reception staff

Score: 97.98/100

1335 Total Patient Responses

Nursing staff

Score: 96.58/100

1444 Total Patient Responses

Doctors

Score: 94.91/100

1406 Total Patient Responses

Pain management

Score: 92.06/100

1184 Total Patient Responses

Emergency Unit environment

Score: 98.51/100

1339 Total Patient Responses

Responsiveness of staff

Score: 93.63/100

1209 Total Patient Responses

Medication information

Score: 90.94/100

1181 Total Patient Responses

Prioritisation

Score: 81.58/100

1709 Total Patient Responses