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Patient experience survey

2687

Happy Clients

3110

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.6%

3108 Total Patient Responses

Overall Experience Score

8.64/10

3110 Total Patient Responses

Admission staff

Score: 97.09/100

  • Yes

  • No

3130 Total Patient Responses

Nursing staff

Score: 90.34/100

  • Always

  • Usually

  • Sometimes

  • Never

4073 Total Patient Responses

Doctors

Score: 97.93/100

  • Always

  • Usually

  • Sometimes

  • Never

3433 Total Patient Responses

Pain management

Score: 93.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2819 Total Patient Responses

Hospital environment

Score: 84.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3990 Total Patient Responses

Responsiveness of staff

Score: 87.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2904 Total Patient Responses

Medication information

Score: 73.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2821 Total Patient Responses

Food

Score: 86.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3474 Total Patient Responses

Discharge information

Score: 69.01/100

  • Yes

  • No

3817 Total Patient Responses

Likely To Recommend Hospital

91.38%

1369 Total Patient Responses

Overall Experience Score

8.72/10

1369 Total Patient Responses

Reception staff

Score: 98.22/100

1349 Total Patient Responses

Nursing staff

Score: 96.63/100

1456 Total Patient Responses

Doctors

Score: 94.83/100

1427 Total Patient Responses

Pain management

Score: 92.29/100

1193 Total Patient Responses

Emergency Unit environment

Score: 98.60/100

1355 Total Patient Responses

Responsiveness of staff

Score: 93.69/100

1221 Total Patient Responses

Medication information

Score: 90.84/100

1190 Total Patient Responses

Prioritisation

Score: 80.90/100

1737 Total Patient Responses