Patient experience survey

2881

Happy Clients

3401

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

90.15%

3401 Total Patient Responses

Overall Experience Score

8.47/10

3401 Total Patient Responses

Admission staff

Score: 97.42/100

  • Yes

  • No

3408 Total Patient Responses

Nursing staff

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

4470 Total Patient Responses

Doctors

Score: 98.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3740 Total Patient Responses

Pain management

Score: 92.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3146 Total Patient Responses

Hospital environment

Score: 83.17/100

  • Always

  • Usually

  • Sometimes

  • Never

4437 Total Patient Responses

Responsiveness of staff

Score: 85.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3238 Total Patient Responses

Medication information

Score: 71.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3117 Total Patient Responses

Food

Score: 86.59/100

  • Always

  • Usually

  • Sometimes

  • Never

3816 Total Patient Responses

Discharge information

Score: 67.74/100

  • Yes

  • No

4207 Total Patient Responses

Likely To Recommend Hospital

90.57%

1231 Total Patient Responses

Overall Experience Score

8.66/10

1231 Total Patient Responses

Reception staff

Score: 97.04/100

1216 Total Patient Responses

Nursing staff

Score: 96.53/100

1306 Total Patient Responses

Doctors

Score: 95.53/100

1273 Total Patient Responses

Pain management

Score: 92.19/100

1076 Total Patient Responses

Emergency Unit environment

Score: 98.28/100

1219 Total Patient Responses

Responsiveness of staff

Score: 93.39/100

1090 Total Patient Responses

Medication information

Score: 91.90/100

1050 Total Patient Responses

Prioritisation

Score: 81.50/100

1518 Total Patient Responses