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Patient experience survey

2849

Happy Clients

3366

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2024-07-21 - 2025-07-21

Likely To Recommend Hospital

90.64%

3366 Total Patient Responses

Overall Experience Score

8.46/10

3366 Total Patient Responses

Admission staff

Score: 97.36/100

  • Yes

  • No

3368 Total Patient Responses

Nursing staff

Score: 89.42/100

  • Always

  • Usually

  • Sometimes

  • Never

4422 Total Patient Responses

Doctors

Score: 98.31/100

  • Always

  • Usually

  • Sometimes

  • Never

3703 Total Patient Responses

Pain management

Score: 92.69/100

  • Always

  • Usually

  • Sometimes

  • Never

3121 Total Patient Responses

Hospital environment

Score: 83.51/100

  • Always

  • Usually

  • Sometimes

  • Never

4397 Total Patient Responses

Responsiveness of staff

Score: 85.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3212 Total Patient Responses

Medication information

Score: 72.63/100

  • Always

  • Usually

  • Sometimes

  • Never

3097 Total Patient Responses

Food

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3772 Total Patient Responses

Discharge information

Score: 68.37/100

  • Yes

  • No

4155 Total Patient Responses

Likely To Recommend Hospital

90.8%

1250 Total Patient Responses

Overall Experience Score

8.7/10

1250 Total Patient Responses

Reception staff

Score: 97.09/100

1235 Total Patient Responses

Nursing staff

Score: 96.51/100

1323 Total Patient Responses

Doctors

Score: 95.55/100

1294 Total Patient Responses

Pain management

Score: 91.80/100

1097 Total Patient Responses

Emergency Unit environment

Score: 98.46/100

1235 Total Patient Responses

Responsiveness of staff

Score: 93.87/100

1110 Total Patient Responses

Medication information

Score: 91.66/100

1067 Total Patient Responses

Prioritisation

Score: 81.06/100

1567 Total Patient Responses