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Patient experience survey

2883

Happy Clients

3412

Surveys Completed

Life Kingsbury Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

90.25%

3412 Total Patient Responses

Overall Experience Score

8.45/10

3412 Total Patient Responses

Admission staff

Score: 97.35/100

  • Yes

  • No

3416 Total Patient Responses

Nursing staff

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

4485 Total Patient Responses

Doctors

Score: 98.32/100

  • Always

  • Usually

  • Sometimes

  • Never

3745 Total Patient Responses

Pain management

Score: 92.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3166 Total Patient Responses

Hospital environment

Score: 83.16/100

  • Always

  • Usually

  • Sometimes

  • Never

4454 Total Patient Responses

Responsiveness of staff

Score: 85.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3246 Total Patient Responses

Medication information

Score: 72.20/100

  • Always

  • Usually

  • Sometimes

  • Never

3138 Total Patient Responses

Food

Score: 86.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3819 Total Patient Responses

Discharge information

Score: 68.11/100

  • Yes

  • No

4216 Total Patient Responses

Likely To Recommend Hospital

90.87%

1237 Total Patient Responses

Overall Experience Score

8.67/10

1237 Total Patient Responses

Reception staff

Score: 97.05/100

1221 Total Patient Responses

Nursing staff

Score: 96.43/100

1310 Total Patient Responses

Doctors

Score: 95.72/100

1276 Total Patient Responses

Pain management

Score: 91.97/100

1084 Total Patient Responses

Emergency Unit environment

Score: 98.28/100

1222 Total Patient Responses

Responsiveness of staff

Score: 93.70/100

1095 Total Patient Responses

Medication information

Score: 91.97/100

1058 Total Patient Responses

Prioritisation

Score: 81.11/100

1539 Total Patient Responses