Patient experience survey

959

Happy Clients

1039

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

92.85%

1039 Total Patient Responses

Overall Experience Score

8.93/10

1039 Total Patient Responses

Admission Staff

Score: 98.83/100

  • Yes

  • No

1028 Total Patient Responses

Nursing Staff

Score: 92.84/100

1039 Total Patient Responses

Doctors

Score: 95.62/100

1036 Total Patient Responses

Pain Management

Score: 93.87/100

870 Total Patient Responses

Hospital Environment

Score: 85.51/100

1011 Total Patient Responses

Responsiveness of Staff

Score: 92.21/100

863 Total Patient Responses

Medication Information

Score: 81.16/100

770 Total Patient Responses

Food

Score: 89.16/100

979 Total Patient Responses

Discharge Information

Score: 78.59/100

1039 Total Patient Responses

Likely To Recommend Hospital

93.95%

358 Total Patient Responses

Overall Experience Score

9.07/10

358 Total Patient Responses

Reception Staff

Score: 98.03/100

355 Total Patient Responses

Nursing Staff

Score: 97.94/100

357 Total Patient Responses

Doctors

Score: 96.62/100

358 Total Patient Responses

Pain Management

Score: 96.63/100

326 Total Patient Responses

Emergency Unit Environment

Score: 98.60/100

357 Total Patient Responses

Responsiveness of Staff

Score: 96.59/100

323 Total Patient Responses

Medication Information

Score: 96.86/100

318 Total Patient Responses

PRIORITISATION

Score: 92.89/100

354 Total Patient Responses