Patient experience survey

1872

Happy Clients

2006

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2017-04-20 - 2018-04-20

Likely To Recommend Hospital

93.86%

2006 Total Patient Responses

Overall Experience Score

8.97/10

2006 Total Patient Responses

Admission Staff

Score: 98.35/100

  • Yes

  • No

1982 Total Patient Responses

Nursing Staff

Score: 93.45/100

2005 Total Patient Responses

Doctors

Score: 96.59/100

1997 Total Patient Responses

Pain Management

Score: 94.13/100

1654 Total Patient Responses

Hospital Environment

Score: 86.91/100

1914 Total Patient Responses

Responsiveness of Staff

Score: 92.88/100

1631 Total Patient Responses

Medication Information

Score: 81.94/100

1486 Total Patient Responses

Food

Score: 90.34/100

1823 Total Patient Responses

Discharge Information

Score: 79.51/100

2006 Total Patient Responses

Likely To Recommend Hospital

94.25%

684 Total Patient Responses

Overall Experience Score

9.09/10

684 Total Patient Responses

Reception Staff

Score: 99.12/100

678 Total Patient Responses

Nursing Staff

Score: 98.36/100

680 Total Patient Responses

Doctors

Score: 97.10/100

680 Total Patient Responses

Pain Management

Score: 95.83/100

576 Total Patient Responses

Emergency Unit Environment

Score: 99.85/100

673 Total Patient Responses

Responsiveness of Staff

Score: 98.69/100

613 Total Patient Responses

Medication Information

Score: 96.54/100

578 Total Patient Responses

PRIORITISATION

Score: 92.60/100

669 Total Patient Responses