Patient experience survey

2520

Happy Clients

2737

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-10-09 - 2026-10-09

Likely To Recommend Hospital

96.02%

2737 Total Patient Responses

Overall Experience Score

9.21/10

2737 Total Patient Responses

Admission staff

Score: 98.65/100

  • Yes

  • No

2724 Total Patient Responses

Nursing staff

Score: 94.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3370 Total Patient Responses

Doctors

Score: 97.74/100

  • Always

  • Usually

  • Sometimes

  • Never

3062 Total Patient Responses

Pain management

Score: 95.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2428 Total Patient Responses

Hospital environment

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3737 Total Patient Responses

Responsiveness of staff

Score: 93.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2532 Total Patient Responses

Medication information

Score: 82.93/100

  • Always

  • Usually

  • Sometimes

  • Never

2556 Total Patient Responses

Food

Score: 94.09/100

  • Always

  • Usually

  • Sometimes

  • Never

3045 Total Patient Responses

Discharge information

Score: 79.69/100

  • Yes

  • No

3225 Total Patient Responses

Likely To Recommend Hospital

92.95%

1320 Total Patient Responses

Overall Experience Score

8.81/10

1320 Total Patient Responses

Reception staff

Score: 98.78/100

1315 Total Patient Responses

Nursing staff

Score: 97.73/100

1381 Total Patient Responses

Doctors

Score: 95.80/100

1340 Total Patient Responses

Pain management

Score: 93.18/100

1188 Total Patient Responses

Emergency Unit environment

Score: 98.63/100

1315 Total Patient Responses

Responsiveness of staff

Score: 96.32/100

1195 Total Patient Responses

Medication information

Score: 95.75/100

1176 Total Patient Responses

Prioritisation

Score: 86.56/100

1564 Total Patient Responses