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Patient experience survey

2593

Happy Clients

2825

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-08-08 - 2026-08-08

Likely To Recommend Hospital

96.08%

2826 Total Patient Responses

Overall Experience Score

9.18/10

2825 Total Patient Responses

Admission staff

Score: 98.53/100

  • Yes

  • No

2819 Total Patient Responses

Nursing staff

Score: 94.72/100

  • Always

  • Usually

  • Sometimes

  • Never

3490 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3161 Total Patient Responses

Pain management

Score: 95.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2467 Total Patient Responses

Hospital environment

Score: 87.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3864 Total Patient Responses

Responsiveness of staff

Score: 93.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2590 Total Patient Responses

Medication information

Score: 83.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2578 Total Patient Responses

Food

Score: 94.09/100

  • Always

  • Usually

  • Sometimes

  • Never

3146 Total Patient Responses

Discharge information

Score: 79.42/100

  • Yes

  • No

3325 Total Patient Responses

Likely To Recommend Hospital

92.32%

1302 Total Patient Responses

Overall Experience Score

8.72/10

1303 Total Patient Responses

Reception staff

Score: 98.61/100

1299 Total Patient Responses

Nursing staff

Score: 97.54/100

1366 Total Patient Responses

Doctors

Score: 94.94/100

1330 Total Patient Responses

Pain management

Score: 92.00/100

1175 Total Patient Responses

Emergency Unit environment

Score: 98.77/100

1299 Total Patient Responses

Responsiveness of staff

Score: 96.39/100

1192 Total Patient Responses

Medication information

Score: 95.50/100

1155 Total Patient Responses

Prioritisation

Score: 86.30/100

1536 Total Patient Responses