Patient experience survey

1118

Happy Clients

1222

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2020-10-25 - 2021-10-25

Likely To Recommend Hospital

92.56%

1222 Total Patient Responses

Overall Experience Score

8.85/10

1222 Total Patient Responses

Admission Staff

Score: 98.54/100

  • Yes

  • No

1207 Total Patient Responses

Nursing Staff

Score: 92.74/100

1221 Total Patient Responses

Doctors

Score: 95.23/100

1220 Total Patient Responses

Pain Management

Score: 93.81/100

1025 Total Patient Responses

Hospital Environment

Score: 84.94/100

1180 Total Patient Responses

Responsiveness of Staff

Score: 92.19/100

1035 Total Patient Responses

Medication Information

Score: 80.95/100

931 Total Patient Responses

Food

Score: 89.07/100

1156 Total Patient Responses

Discharge Information

Score: 78.64/100

1222 Total Patient Responses

Likely To Recommend Hospital

93.72%

456 Total Patient Responses

Overall Experience Score

9.05/10

456 Total Patient Responses

Reception Staff

Score: 98.23/100

451 Total Patient Responses

Nursing Staff

Score: 98.32/100

454 Total Patient Responses

Doctors

Score: 97.05/100

455 Total Patient Responses

Pain Management

Score: 97.01/100

402 Total Patient Responses

Emergency Unit Environment

Score: 98.43/100

446 Total Patient Responses

Responsiveness of Staff

Score: 97.12/100

416 Total Patient Responses

Medication Information

Score: 97.56/100

409 Total Patient Responses

PRIORITISATION

Score: 92.37/100

449 Total Patient Responses