Patient experience survey

1857

Happy Clients

1985

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

93.89%

1985 Total Patient Responses

Overall Experience Score

9.00/10

1985 Total Patient Responses

Admission Staff

Score: 98.05/100

  • Yes

  • No

1961 Total Patient Responses

Nursing Staff

Score: 93.49/100

1985 Total Patient Responses

Doctors

Score: 96.67/100

1974 Total Patient Responses

Pain Management

Score: 94.13/100

1600 Total Patient Responses

Hospital Environment

Score: 86.28/100

1894 Total Patient Responses

Responsiveness of Staff

Score: 92.78/100

1587 Total Patient Responses

Medication Information

Score: 82.37/100

1461 Total Patient Responses

Food

Score: 90.30/100

1835 Total Patient Responses

Discharge Information

Score: 79.90/100

1985 Total Patient Responses

Likely To Recommend Hospital

95.27%

627 Total Patient Responses

Overall Experience Score

9.26/10

627 Total Patient Responses

Reception Staff

Score: 99.04/100

624 Total Patient Responses

Nursing Staff

Score: 98.75/100

625 Total Patient Responses

Doctors

Score: 97.54/100

626 Total Patient Responses

Pain Management

Score: 96.24/100

532 Total Patient Responses

Emergency Unit Environment

Score: 99.68/100

619 Total Patient Responses

Responsiveness of Staff

Score: 98.07/100

569 Total Patient Responses

Medication Information

Score: 96.06/100

533 Total Patient Responses

PRIORITISATION

Score: 90.90/100

616 Total Patient Responses