Patient experience survey

1981

Happy Clients

2117

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

93.78%

2117 Total Patient Responses

Overall Experience Score

8.98/10

2117 Total Patient Responses

Admission Staff

Score: 98.36/100

  • Yes

  • No

2090 Total Patient Responses

Nursing Staff

Score: 93.35/100

2116 Total Patient Responses

Doctors

Score: 96.66/100

2110 Total Patient Responses

Pain Management

Score: 94.24/100

1714 Total Patient Responses

Hospital Environment

Score: 86.28/100

2027 Total Patient Responses

Responsiveness of Staff

Score: 92.35/100

1684 Total Patient Responses

Medication Information

Score: 81.49/100

1581 Total Patient Responses

Food

Score: 89.82/100

1957 Total Patient Responses

Discharge Information

Score: 78.32/100

2117 Total Patient Responses

Likely To Recommend Hospital

95.75%

666 Total Patient Responses

Overall Experience Score

9.31/10

666 Total Patient Responses

Reception Staff

Score: 99.25/100

664 Total Patient Responses

Nursing Staff

Score: 98.94/100

665 Total Patient Responses

Doctors

Score: 98.04/100

666 Total Patient Responses

Pain Management

Score: 96.45/100

564 Total Patient Responses

Emergency Unit Environment

Score: 99.54/100

659 Total Patient Responses

Responsiveness of Staff

Score: 98.51/100

606 Total Patient Responses

Medication Information

Score: 96.29/100

566 Total Patient Responses

PRIORITISATION

Score: 92.37/100

654 Total Patient Responses