Patient experience survey

2955

Happy Clients

3216

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-07-14 - 2025-07-14

Likely To Recommend Hospital

96.49%

3216 Total Patient Responses

Overall Experience Score

9.19/10

3216 Total Patient Responses

Admission staff

Score: 98.51/100

  • Yes

  • No

3222 Total Patient Responses

Nursing staff

Score: 94.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3899 Total Patient Responses

Doctors

Score: 97.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3603 Total Patient Responses

Pain management

Score: 95.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2866 Total Patient Responses

Hospital environment

Score: 89.59/100

  • Always

  • Usually

  • Sometimes

  • Never

4210 Total Patient Responses

Responsiveness of staff

Score: 93.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2971 Total Patient Responses

Medication information

Score: 82.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2986 Total Patient Responses

Food

Score: 93.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3537 Total Patient Responses

Discharge information

Score: 80.63/100

  • Yes

  • No

3760 Total Patient Responses

Likely To Recommend Hospital

92.7%

1356 Total Patient Responses

Overall Experience Score

8.82/10

1356 Total Patient Responses

Reception staff

Score: 98.45/100

1351 Total Patient Responses

Nursing staff

Score: 97.11/100

1418 Total Patient Responses

Doctors

Score: 94.75/100

1383 Total Patient Responses

Pain management

Score: 93.29/100

1208 Total Patient Responses

Emergency Unit environment

Score: 99.18/100

1345 Total Patient Responses

Responsiveness of staff

Score: 95.51/100

1226 Total Patient Responses

Medication information

Score: 95.41/100

1197 Total Patient Responses

Prioritisation

Score: 86.49/100

1568 Total Patient Responses