Patient experience survey

2084

Happy Clients

2218

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

94.31%

2218 Total Patient Responses

Overall Experience Score

9.02/10

2218 Total Patient Responses

Admission Staff

Score: 98.87/100

  • Yes

  • No

2191 Total Patient Responses

Nursing Staff

Score: 93.34/100

2216 Total Patient Responses

Doctors

Score: 96.66/100

2215 Total Patient Responses

Pain Management

Score: 94.41/100

1828 Total Patient Responses

Hospital Environment

Score: 86.14/100

2137 Total Patient Responses

Responsiveness of Staff

Score: 92.32/100

1765 Total Patient Responses

Medication Information

Score: 81.27/100

1671 Total Patient Responses

Food

Score: 90.33/100

2079 Total Patient Responses

Discharge Information

Score: 77.07/100

2218 Total Patient Responses

Likely To Recommend Hospital

94.59%

714 Total Patient Responses

Overall Experience Score

9.18/10

714 Total Patient Responses

Reception Staff

Score: 98.02/100

708 Total Patient Responses

Nursing Staff

Score: 98.51/100

714 Total Patient Responses

Doctors

Score: 97.46/100

712 Total Patient Responses

Pain Management

Score: 95.60/100

614 Total Patient Responses

Emergency Unit Environment

Score: 99.29/100

707 Total Patient Responses

Responsiveness of Staff

Score: 98.14/100

646 Total Patient Responses

Medication Information

Score: 95.28/100

614 Total Patient Responses

PRIORITISATION

Score: 91.78/100

699 Total Patient Responses