Patient experience survey

2050

Happy Clients

2186

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

94.01%

2186 Total Patient Responses

Overall Experience Score

9.00/10

2186 Total Patient Responses

Admission Staff

Score: 98.46/100

  • Yes

  • No

2158 Total Patient Responses

Nursing Staff

Score: 93.51/100

2184 Total Patient Responses

Doctors

Score: 96.64/100

2178 Total Patient Responses

Pain Management

Score: 94.31/100

1778 Total Patient Responses

Hospital Environment

Score: 86.21/100

2097 Total Patient Responses

Responsiveness of Staff

Score: 92.45/100

1736 Total Patient Responses

Medication Information

Score: 81.50/100

1635 Total Patient Responses

Food

Score: 90.33/100

2040 Total Patient Responses

Discharge Information

Score: 77.70/100

2186 Total Patient Responses

Likely To Recommend Hospital

95.87%

686 Total Patient Responses

Overall Experience Score

9.33/10

686 Total Patient Responses

Reception Staff

Score: 99.12/100

683 Total Patient Responses

Nursing Staff

Score: 98.90/100

685 Total Patient Responses

Doctors

Score: 98.10/100

686 Total Patient Responses

Pain Management

Score: 96.58/100

585 Total Patient Responses

Emergency Unit Environment

Score: 99.56/100

678 Total Patient Responses

Responsiveness of Staff

Score: 98.41/100

630 Total Patient Responses

Medication Information

Score: 96.43/100

589 Total Patient Responses

PRIORITISATION

Score: 92.66/100

674 Total Patient Responses