Patient experience survey

2688

Happy Clients

2930

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-06-09 - 2026-06-09

Likely To Recommend Hospital

96%

2931 Total Patient Responses

Overall Experience Score

9.17/10

2930 Total Patient Responses

Admission staff

Score: 98.41/100

  • Yes

  • No

2927 Total Patient Responses

Nursing staff

Score: 94.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3603 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3264 Total Patient Responses

Pain management

Score: 95.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2548 Total Patient Responses

Hospital environment

Score: 88.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3967 Total Patient Responses

Responsiveness of staff

Score: 93.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2674 Total Patient Responses

Medication information

Score: 83.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2674 Total Patient Responses

Food

Score: 94.58/100

  • Always

  • Usually

  • Sometimes

  • Never

3245 Total Patient Responses

Discharge information

Score: 79.67/100

  • Yes

  • No

3429 Total Patient Responses

Likely To Recommend Hospital

93.32%

1332 Total Patient Responses

Overall Experience Score

8.79/10

1332 Total Patient Responses

Reception staff

Score: 98.72/100

1328 Total Patient Responses

Nursing staff

Score: 97.67/100

1396 Total Patient Responses

Doctors

Score: 95.21/100

1354 Total Patient Responses

Pain management

Score: 93.01/100

1202 Total Patient Responses

Emergency Unit environment

Score: 99.10/100

1327 Total Patient Responses

Responsiveness of staff

Score: 96.95/100

1215 Total Patient Responses

Medication information

Score: 95.27/100

1184 Total Patient Responses

Prioritisation

Score: 87.30/100

1554 Total Patient Responses