Patient experience survey

1829

Happy Clients

1962

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

93.95%

1962 Total Patient Responses

Overall Experience Score

8.99/10

1962 Total Patient Responses

Admission Staff

Score: 98.13/100

  • Yes

  • No

1937 Total Patient Responses

Nursing Staff

Score: 93.52/100

1962 Total Patient Responses

Doctors

Score: 96.34/100

1951 Total Patient Responses

Pain Management

Score: 93.99/100

1628 Total Patient Responses

Hospital Environment

Score: 86.87/100

1868 Total Patient Responses

Responsiveness of Staff

Score: 92.86/100

1583 Total Patient Responses

Medication Information

Score: 82.53/100

1462 Total Patient Responses

Food

Score: 90.83/100

1805 Total Patient Responses

Discharge Information

Score: 79.61/100

1962 Total Patient Responses

Likely To Recommend Hospital

94.84%

639 Total Patient Responses

Overall Experience Score

9.14/10

639 Total Patient Responses

Reception Staff

Score: 98.89/100

633 Total Patient Responses

Nursing Staff

Score: 98.17/100

635 Total Patient Responses

Doctors

Score: 96.73/100

635 Total Patient Responses

Pain Management

Score: 96.00/100

550 Total Patient Responses

Emergency Unit Environment

Score: 99.68/100

629 Total Patient Responses

Responsiveness of Staff

Score: 97.92/100

577 Total Patient Responses

Medication Information

Score: 95.95/100

543 Total Patient Responses

PRIORITISATION

Score: 91.48/100

625 Total Patient Responses