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Patient experience survey

2483

Happy Clients

2709

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-08-29 - 2026-08-29

Likely To Recommend Hospital

95.94%

2710 Total Patient Responses

Overall Experience Score

9.17/10

2709 Total Patient Responses

Admission staff

Score: 98.52/100

  • Yes

  • No

2704 Total Patient Responses

Nursing staff

Score: 94.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3350 Total Patient Responses

Doctors

Score: 97.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3035 Total Patient Responses

Pain management

Score: 95.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2375 Total Patient Responses

Hospital environment

Score: 87.77/100

  • Always

  • Usually

  • Sometimes

  • Never

3714 Total Patient Responses

Responsiveness of staff

Score: 93.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2491 Total Patient Responses

Medication information

Score: 82.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2478 Total Patient Responses

Food

Score: 93.89/100

  • Always

  • Usually

  • Sometimes

  • Never

3024 Total Patient Responses

Discharge information

Score: 79.21/100

  • Yes

  • No

3201 Total Patient Responses

Likely To Recommend Hospital

92.51%

1282 Total Patient Responses

Overall Experience Score

8.76/10

1282 Total Patient Responses

Reception staff

Score: 98.59/100

1278 Total Patient Responses

Nursing staff

Score: 97.64/100

1341 Total Patient Responses

Doctors

Score: 95.35/100

1307 Total Patient Responses

Pain management

Score: 92.27/100

1151 Total Patient Responses

Emergency Unit environment

Score: 98.59/100

1278 Total Patient Responses

Responsiveness of staff

Score: 96.41/100

1169 Total Patient Responses

Medication information

Score: 95.70/100

1139 Total Patient Responses

Prioritisation

Score: 86.26/100

1510 Total Patient Responses