Patient experience survey

2667

Happy Clients

2906

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-06-30 - 2026-06-30

Likely To Recommend Hospital

95.94%

2907 Total Patient Responses

Overall Experience Score

9.17/10

2906 Total Patient Responses

Admission staff

Score: 98.36/100

  • Yes

  • No

2903 Total Patient Responses

Nursing staff

Score: 94.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3580 Total Patient Responses

Doctors

Score: 98.01/100

  • Always

  • Usually

  • Sometimes

  • Never

3231 Total Patient Responses

Pain management

Score: 95.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2526 Total Patient Responses

Hospital environment

Score: 88.19/100

  • Always

  • Usually

  • Sometimes

  • Never

3940 Total Patient Responses

Responsiveness of staff

Score: 93.60/100

  • Always

  • Usually

  • Sometimes

  • Never

2651 Total Patient Responses

Medication information

Score: 83.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2650 Total Patient Responses

Food

Score: 94.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3217 Total Patient Responses

Discharge information

Score: 79.57/100

  • Yes

  • No

3395 Total Patient Responses

Likely To Recommend Hospital

93.01%

1316 Total Patient Responses

Overall Experience Score

8.77/10

1316 Total Patient Responses

Reception staff

Score: 98.63/100

1312 Total Patient Responses

Nursing staff

Score: 97.65/100

1379 Total Patient Responses

Doctors

Score: 95.18/100

1339 Total Patient Responses

Pain management

Score: 92.89/100

1182 Total Patient Responses

Emergency Unit environment

Score: 99.01/100

1312 Total Patient Responses

Responsiveness of staff

Score: 96.93/100

1204 Total Patient Responses

Medication information

Score: 95.38/100

1168 Total Patient Responses

Prioritisation

Score: 87.07/100

1539 Total Patient Responses