Patient experience survey

1820

Happy Clients

1949

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

93.86%

1949 Total Patient Responses

Overall Experience Score

8.99/10

1949 Total Patient Responses

Admission Staff

Score: 97.99/100

  • Yes

  • No

1926 Total Patient Responses

Nursing Staff

Score: 93.66/100

1949 Total Patient Responses

Doctors

Score: 96.38/100

1936 Total Patient Responses

Pain Management

Score: 94.18/100

1590 Total Patient Responses

Hospital Environment

Score: 86.57/100

1868 Total Patient Responses

Responsiveness of Staff

Score: 92.80/100

1569 Total Patient Responses

Medication Information

Score: 82.51/100

1441 Total Patient Responses

Food

Score: 90.34/100

1799 Total Patient Responses

Discharge Information

Score: 79.84/100

1949 Total Patient Responses

Likely To Recommend Hospital

95.08%

650 Total Patient Responses

Overall Experience Score

9.24/10

650 Total Patient Responses

Reception Staff

Score: 99.07/100

646 Total Patient Responses

Nursing Staff

Score: 98.67/100

648 Total Patient Responses

Doctors

Score: 96.96/100

649 Total Patient Responses

Pain Management

Score: 96.16/100

547 Total Patient Responses

Emergency Unit Environment

Score: 99.69/100

643 Total Patient Responses

Responsiveness of Staff

Score: 98.14/100

590 Total Patient Responses

Medication Information

Score: 96.18/100

550 Total Patient Responses

PRIORITISATION

Score: 91.04/100

635 Total Patient Responses