×

Patient experience survey

2980

Happy Clients

3243

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-04-27 - 2025-04-27

Likely To Recommend Hospital

96.6%

3243 Total Patient Responses

Overall Experience Score

9.19/10

3243 Total Patient Responses

Admission staff

Score: 98.57/100

  • Yes

  • No

3245 Total Patient Responses

Nursing staff

Score: 94.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3946 Total Patient Responses

Doctors

Score: 97.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3634 Total Patient Responses

Pain management

Score: 95.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2894 Total Patient Responses

Hospital environment

Score: 90.18/100

  • Always

  • Usually

  • Sometimes

  • Never

4237 Total Patient Responses

Responsiveness of staff

Score: 94.20/100

  • Always

  • Usually

  • Sometimes

  • Never

3000 Total Patient Responses

Medication information

Score: 82.85/100

  • Always

  • Usually

  • Sometimes

  • Never

3022 Total Patient Responses

Food

Score: 93.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3561 Total Patient Responses

Discharge information

Score: 80.34/100

  • Yes

  • No

3784 Total Patient Responses

Likely To Recommend Hospital

92.75%

1353 Total Patient Responses

Overall Experience Score

8.77/10

1353 Total Patient Responses

Reception staff

Score: 98.52/100

1348 Total Patient Responses

Nursing staff

Score: 97.29/100

1413 Total Patient Responses

Doctors

Score: 94.60/100

1379 Total Patient Responses

Pain management

Score: 92.96/100

1194 Total Patient Responses

Emergency Unit environment

Score: 99.11/100

1343 Total Patient Responses

Responsiveness of staff

Score: 95.18/100

1225 Total Patient Responses

Medication information

Score: 95.03/100

1187 Total Patient Responses

Prioritisation

Score: 86.98/100

1572 Total Patient Responses