Patient experience survey

1927

Happy Clients

2056

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

93.96%

2056 Total Patient Responses

Overall Experience Score

9.00/10

2056 Total Patient Responses

Admission Staff

Score: 98.19/100

  • Yes

  • No

2031 Total Patient Responses

Nursing Staff

Score: 93.45/100

2056 Total Patient Responses

Doctors

Score: 96.66/100

2048 Total Patient Responses

Pain Management

Score: 94.40/100

1664 Total Patient Responses

Hospital Environment

Score: 86.30/100

1964 Total Patient Responses

Responsiveness of Staff

Score: 92.60/100

1643 Total Patient Responses

Medication Information

Score: 81.76/100

1539 Total Patient Responses

Food

Score: 89.67/100

1907 Total Patient Responses

Discharge Information

Score: 78.92/100

2056 Total Patient Responses

Likely To Recommend Hospital

95.76%

652 Total Patient Responses

Overall Experience Score

9.28/10

652 Total Patient Responses

Reception Staff

Score: 99.08/100

651 Total Patient Responses

Nursing Staff

Score: 99.07/100

651 Total Patient Responses

Doctors

Score: 97.74/100

651 Total Patient Responses

Pain Management

Score: 96.77/100

558 Total Patient Responses

Emergency Unit Environment

Score: 99.38/100

646 Total Patient Responses

Responsiveness of Staff

Score: 98.48/100

593 Total Patient Responses

Medication Information

Score: 96.38/100

552 Total Patient Responses

PRIORITISATION

Score: 91.66/100

637 Total Patient Responses