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Patient experience survey

2502

Happy Clients

2713

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-10-29 - 2026-10-29

Likely To Recommend Hospital

96.06%

2713 Total Patient Responses

Overall Experience Score

9.22/10

2713 Total Patient Responses

Admission staff

Score: 98.75/100

  • Yes

  • No

2699 Total Patient Responses

Nursing staff

Score: 94.70/100

  • Always

  • Usually

  • Sometimes

  • Never

3336 Total Patient Responses

Doctors

Score: 97.70/100

  • Always

  • Usually

  • Sometimes

  • Never

3031 Total Patient Responses

Pain management

Score: 95.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2408 Total Patient Responses

Hospital environment

Score: 87.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3687 Total Patient Responses

Responsiveness of staff

Score: 93.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2501 Total Patient Responses

Medication information

Score: 83.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2531 Total Patient Responses

Food

Score: 93.44/100

  • Always

  • Yes

  • Usually

  • Sometimes

  • Never

3001 Total Patient Responses

Discharge information

Score: 80.04/100

  • Yes

  • No

3186 Total Patient Responses

Likely To Recommend Hospital

92.93%

1331 Total Patient Responses

Overall Experience Score

8.81/10

1331 Total Patient Responses

Reception staff

Score: 98.79/100

1325 Total Patient Responses

Nursing staff

Score: 97.68/100

1394 Total Patient Responses

Doctors

Score: 95.72/100

1356 Total Patient Responses

Pain management

Score: 93.09/100

1201 Total Patient Responses

Emergency Unit environment

Score: 98.64/100

1326 Total Patient Responses

Responsiveness of staff

Score: 96.19/100

1207 Total Patient Responses

Medication information

Score: 95.71/100

1190 Total Patient Responses

Prioritisation

Score: 86.73/100

1572 Total Patient Responses