Patient experience survey

1128

Happy Clients

1202

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

93.63%

1202 Total Patient Responses

Overall Experience Score

9.00/10

1202 Total Patient Responses

Admission Staff

Score: 98.86/100

  • Yes

  • No

1193 Total Patient Responses

Nursing Staff

Score: 93.71/100

1202 Total Patient Responses

Doctors

Score: 96.24/100

1197 Total Patient Responses

Pain Management

Score: 94.28/100

1011 Total Patient Responses

Hospital Environment

Score: 86.87/100

1170 Total Patient Responses

Responsiveness of Staff

Score: 91.87/100

993 Total Patient Responses

Medication Information

Score: 81.41/100

873 Total Patient Responses

Food

Score: 90.71/100

1132 Total Patient Responses

Discharge Information

Score: 78.45/100

1202 Total Patient Responses

Likely To Recommend Hospital

93.99%

466 Total Patient Responses

Overall Experience Score

8.98/10

466 Total Patient Responses

Reception Staff

Score: 97.84/100

463 Total Patient Responses

Nursing Staff

Score: 98.10/100

466 Total Patient Responses

Doctors

Score: 96.96/100

463 Total Patient Responses

Pain Management

Score: 95.31/100

405 Total Patient Responses

Emergency Unit Environment

Score: 98.70/100

462 Total Patient Responses

Responsiveness of Staff

Score: 96.70/100

424 Total Patient Responses

Medication Information

Score: 95.79/100

404 Total Patient Responses

PRIORITISATION

Score: 91.25/100

456 Total Patient Responses