Patient experience survey

2117

Happy Clients

2256

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

94.23%

2256 Total Patient Responses

Overall Experience Score

9.00/10

2256 Total Patient Responses

Admission Staff

Score: 98.80/100

  • Yes

  • No

2226 Total Patient Responses

Nursing Staff

Score: 93.34/100

2254 Total Patient Responses

Doctors

Score: 96.73/100

2250 Total Patient Responses

Pain Management

Score: 94.23/100

1857 Total Patient Responses

Hospital Environment

Score: 86.33/100

2166 Total Patient Responses

Responsiveness of Staff

Score: 92.32/100

1792 Total Patient Responses

Medication Information

Score: 81.63/100

1696 Total Patient Responses

Food

Score: 90.08/100

2115 Total Patient Responses

Discharge Information

Score: 77.37/100

2256 Total Patient Responses

Likely To Recommend Hospital

95.29%

708 Total Patient Responses

Overall Experience Score

9.26/10

708 Total Patient Responses

Reception Staff

Score: 98.44/100

704 Total Patient Responses

Nursing Staff

Score: 98.68/100

708 Total Patient Responses

Doctors

Score: 97.78/100

707 Total Patient Responses

Pain Management

Score: 96.19/100

604 Total Patient Responses

Emergency Unit Environment

Score: 99.57/100

702 Total Patient Responses

Responsiveness of Staff

Score: 98.60/100

645 Total Patient Responses

Medication Information

Score: 95.52/100

603 Total Patient Responses

PRIORITISATION

Score: 92.43/100

694 Total Patient Responses