Patient experience survey

1806

Happy Clients

1937

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

93.86%

1937 Total Patient Responses

Overall Experience Score

9.00/10

1937 Total Patient Responses

Admission Staff

Score: 97.98/100

  • Yes

  • No

1915 Total Patient Responses

Nursing Staff

Score: 93.58/100

1937 Total Patient Responses

Doctors

Score: 96.37/100

1925 Total Patient Responses

Pain Management

Score: 94.05/100

1587 Total Patient Responses

Hospital Environment

Score: 86.98/100

1851 Total Patient Responses

Responsiveness of Staff

Score: 92.99/100

1566 Total Patient Responses

Medication Information

Score: 82.01/100

1436 Total Patient Responses

Food

Score: 90.79/100

1778 Total Patient Responses

Discharge Information

Score: 79.61/100

1937 Total Patient Responses

Likely To Recommend Hospital

95.31%

625 Total Patient Responses

Overall Experience Score

9.20/10

625 Total Patient Responses

Reception Staff

Score: 99.03/100

621 Total Patient Responses

Nursing Staff

Score: 98.54/100

622 Total Patient Responses

Doctors

Score: 96.88/100

623 Total Patient Responses

Pain Management

Score: 96.27/100

536 Total Patient Responses

Emergency Unit Environment

Score: 99.84/100

616 Total Patient Responses

Responsiveness of Staff

Score: 98.05/100

563 Total Patient Responses

Medication Information

Score: 96.42/100

531 Total Patient Responses

PRIORITISATION

Score: 91.30/100

612 Total Patient Responses