Patient experience survey

2511

Happy Clients

2733

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-09-18 - 2026-09-18

Likely To Recommend Hospital

96.09%

2733 Total Patient Responses

Overall Experience Score

9.18/10

2733 Total Patient Responses

Admission staff

Score: 98.72/100

  • Yes

  • No

2720 Total Patient Responses

Nursing staff

Score: 94.51/100

  • Always

  • Usually

  • Sometimes

  • Never

3363 Total Patient Responses

Doctors

Score: 97.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3059 Total Patient Responses

Pain management

Score: 95.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2413 Total Patient Responses

Hospital environment

Score: 87.77/100

  • Always

  • Usually

  • Sometimes

  • Never

3739 Total Patient Responses

Responsiveness of staff

Score: 93.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2525 Total Patient Responses

Medication information

Score: 82.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2533 Total Patient Responses

Food

Score: 93.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3038 Total Patient Responses

Discharge information

Score: 79.35/100

  • Yes

  • No

3224 Total Patient Responses

Likely To Recommend Hospital

92.84%

1299 Total Patient Responses

Overall Experience Score

8.8/10

1299 Total Patient Responses

Reception staff

Score: 98.76/100

1295 Total Patient Responses

Nursing staff

Score: 97.81/100

1358 Total Patient Responses

Doctors

Score: 95.60/100

1321 Total Patient Responses

Pain management

Score: 92.93/100

1174 Total Patient Responses

Emergency Unit environment

Score: 98.69/100

1294 Total Patient Responses

Responsiveness of staff

Score: 96.36/100

1181 Total Patient Responses

Medication information

Score: 95.84/100

1154 Total Patient Responses

Prioritisation

Score: 86.48/100

1530 Total Patient Responses