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Patient experience survey

3023

Happy Clients

3268

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

96.67%

3268 Total Patient Responses

Overall Experience Score

9.26/10

3268 Total Patient Responses

Admission staff

Score: 98.55/100

  • Yes

  • No

3266 Total Patient Responses

Nursing staff

Score: 94.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3948 Total Patient Responses

Doctors

Score: 97.69/100

  • Always

  • Usually

  • Sometimes

  • Never

3658 Total Patient Responses

Pain management

Score: 95.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2892 Total Patient Responses

Hospital environment

Score: 90.46/100

  • Always

  • Usually

  • Sometimes

  • Never

4309 Total Patient Responses

Responsiveness of staff

Score: 94.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3059 Total Patient Responses

Medication information

Score: 82.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3029 Total Patient Responses

Food

Score: 93.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3603 Total Patient Responses

Discharge information

Score: 79.83/100

  • Yes

  • No

3794 Total Patient Responses

Likely To Recommend Hospital

93.05%

1482 Total Patient Responses

Overall Experience Score

8.83/10

1482 Total Patient Responses

Reception staff

Score: 98.84/100

1471 Total Patient Responses

Nursing staff

Score: 97.50/100

1557 Total Patient Responses

Doctors

Score: 94.60/100

1517 Total Patient Responses

Pain management

Score: 93.32/100

1303 Total Patient Responses

Emergency Unit environment

Score: 99.05/100

1474 Total Patient Responses

Responsiveness of staff

Score: 95.98/100

1343 Total Patient Responses

Medication information

Score: 94.58/100

1291 Total Patient Responses

Prioritisation

Score: 87.80/100

1732 Total Patient Responses