Patient experience survey

2604

Happy Clients

2842

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-07-20 - 2026-07-20

Likely To Recommend Hospital

95.96%

2843 Total Patient Responses

Overall Experience Score

9.17/10

2842 Total Patient Responses

Admission staff

Score: 98.43/100

  • Yes

  • No

2840 Total Patient Responses

Nursing staff

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3514 Total Patient Responses

Doctors

Score: 98.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3163 Total Patient Responses

Pain management

Score: 95.21/100

  • Always

  • Usually

  • Sometimes

  • Never

2473 Total Patient Responses

Hospital environment

Score: 87.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3863 Total Patient Responses

Responsiveness of staff

Score: 93.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2590 Total Patient Responses

Medication information

Score: 83.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2590 Total Patient Responses

Food

Score: 94.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3164 Total Patient Responses

Discharge information

Score: 79.44/100

  • Yes

  • No

3336 Total Patient Responses

Likely To Recommend Hospital

92.7%

1288 Total Patient Responses

Overall Experience Score

8.75/10

1288 Total Patient Responses

Reception staff

Score: 98.68/100

1284 Total Patient Responses

Nursing staff

Score: 97.60/100

1351 Total Patient Responses

Doctors

Score: 95.26/100

1310 Total Patient Responses

Pain management

Score: 92.56/100

1156 Total Patient Responses

Emergency Unit environment

Score: 98.83/100

1284 Total Patient Responses

Responsiveness of staff

Score: 96.77/100

1178 Total Patient Responses

Medication information

Score: 95.34/100

1138 Total Patient Responses

Prioritisation

Score: 86.78/100

1517 Total Patient Responses