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Patient experience survey

2701

Happy Clients

2941

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-05-19 - 2026-05-19

Likely To Recommend Hospital

95.95%

2942 Total Patient Responses

Overall Experience Score

9.18/10

2941 Total Patient Responses

Admission staff

Score: 98.36/100

  • Yes

  • No

2939 Total Patient Responses

Nursing staff

Score: 94.60/100

  • Always

  • Usually

  • Sometimes

  • Never

3596 Total Patient Responses

Doctors

Score: 97.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3271 Total Patient Responses

Pain management

Score: 95.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2542 Total Patient Responses

Hospital environment

Score: 88.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3970 Total Patient Responses

Responsiveness of staff

Score: 93.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2675 Total Patient Responses

Medication information

Score: 83.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2690 Total Patient Responses

Food

Score: 94.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3257 Total Patient Responses

Discharge information

Score: 80.15/100

  • Yes

  • No

3436 Total Patient Responses

Likely To Recommend Hospital

93.19%

1321 Total Patient Responses

Overall Experience Score

8.8/10

1321 Total Patient Responses

Reception staff

Score: 98.79/100

1317 Total Patient Responses

Nursing staff

Score: 97.73/100

1383 Total Patient Responses

Doctors

Score: 95.37/100

1344 Total Patient Responses

Pain management

Score: 93.21/100

1193 Total Patient Responses

Emergency Unit environment

Score: 99.09/100

1315 Total Patient Responses

Responsiveness of staff

Score: 96.76/100

1205 Total Patient Responses

Medication information

Score: 95.65/100

1172 Total Patient Responses

Prioritisation

Score: 87.30/100

1539 Total Patient Responses