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Patient experience survey

2607

Happy Clients

2840

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-08-07 - 2026-08-07

Likely To Recommend Hospital

96.09%

2841 Total Patient Responses

Overall Experience Score

9.18/10

2840 Total Patient Responses

Admission staff

Score: 98.50/100

  • Yes

  • No

2834 Total Patient Responses

Nursing staff

Score: 94.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3510 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3177 Total Patient Responses

Pain management

Score: 95.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2481 Total Patient Responses

Hospital environment

Score: 87.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3886 Total Patient Responses

Responsiveness of staff

Score: 93.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2606 Total Patient Responses

Medication information

Score: 83.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2590 Total Patient Responses

Food

Score: 94.08/100

  • Always

  • Usually

  • Sometimes

  • Never

3166 Total Patient Responses

Discharge information

Score: 79.41/100

  • Yes

  • No

3343 Total Patient Responses

Likely To Recommend Hospital

92.34%

1306 Total Patient Responses

Overall Experience Score

8.73/10

1307 Total Patient Responses

Reception staff

Score: 98.62/100

1303 Total Patient Responses

Nursing staff

Score: 97.55/100

1370 Total Patient Responses

Doctors

Score: 94.96/100

1334 Total Patient Responses

Pain management

Score: 92.03/100

1179 Total Patient Responses

Emergency Unit environment

Score: 98.77/100

1303 Total Patient Responses

Responsiveness of staff

Score: 96.40/100

1196 Total Patient Responses

Medication information

Score: 95.51/100

1159 Total Patient Responses

Prioritisation

Score: 86.34/100

1540 Total Patient Responses