Patient experience survey

1277

Happy Clients

1355

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

94.05%

1355 Total Patient Responses

Overall Experience Score

9.03/10

1355 Total Patient Responses

Admission Staff

Score: 99.18/100

  • Yes

  • No

1344 Total Patient Responses

Nursing Staff

Score: 93.48/100

1355 Total Patient Responses

Doctors

Score: 96.66/100

1350 Total Patient Responses

Pain Management

Score: 94.61/100

1140 Total Patient Responses

Hospital Environment

Score: 86.96/100

1319 Total Patient Responses

Responsiveness of Staff

Score: 92.07/100

1112 Total Patient Responses

Medication Information

Score: 81.58/100

1008 Total Patient Responses

Food

Score: 90.32/100

1276 Total Patient Responses

Discharge Information

Score: 78.19/100

1355 Total Patient Responses

Likely To Recommend Hospital

93.87%

500 Total Patient Responses

Overall Experience Score

9.02/10

500 Total Patient Responses

Reception Staff

Score: 97.18/100

496 Total Patient Responses

Nursing Staff

Score: 97.92/100

500 Total Patient Responses

Doctors

Score: 97.23/100

496 Total Patient Responses

Pain Management

Score: 95.13/100

431 Total Patient Responses

Emergency Unit Environment

Score: 99.19/100

495 Total Patient Responses

Responsiveness of Staff

Score: 97.54/100

447 Total Patient Responses

Medication Information

Score: 95.29/100

425 Total Patient Responses

PRIORITISATION

Score: 90.93/100

487 Total Patient Responses