Patient experience survey

2705

Happy Clients

2957

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-04-19 - 2026-04-19

Likely To Recommend Hospital

95.98%

2958 Total Patient Responses

Overall Experience Score

9.15/10

2957 Total Patient Responses

Admission staff

Score: 98.42/100

  • Yes

  • No

2956 Total Patient Responses

Nursing staff

Score: 94.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3620 Total Patient Responses

Doctors

Score: 98.06/100

  • Always

  • Usually

  • Sometimes

  • Never

3299 Total Patient Responses

Pain management

Score: 95.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2551 Total Patient Responses

Hospital environment

Score: 88.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3970 Total Patient Responses

Responsiveness of staff

Score: 93.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2709 Total Patient Responses

Medication information

Score: 82.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2722 Total Patient Responses

Food

Score: 94.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3293 Total Patient Responses

Discharge information

Score: 80.04/100

  • Yes

  • No

3449 Total Patient Responses

Likely To Recommend Hospital

93.78%

1351 Total Patient Responses

Overall Experience Score

8.89/10

1351 Total Patient Responses

Reception staff

Score: 98.89/100

1347 Total Patient Responses

Nursing staff

Score: 97.71/100

1414 Total Patient Responses

Doctors

Score: 95.72/100

1376 Total Patient Responses

Pain management

Score: 93.75/100

1216 Total Patient Responses

Emergency Unit environment

Score: 99.26/100

1346 Total Patient Responses

Responsiveness of staff

Score: 96.93/100

1238 Total Patient Responses

Medication information

Score: 95.94/100

1206 Total Patient Responses

Prioritisation

Score: 87.61/100

1566 Total Patient Responses