Patient experience survey

1831

Happy Clients

1958

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

94.08%

1958 Total Patient Responses

Overall Experience Score

8.99/10

1958 Total Patient Responses

Admission Staff

Score: 98.18/100

  • Yes

  • No

1937 Total Patient Responses

Nursing Staff

Score: 93.65/100

1958 Total Patient Responses

Doctors

Score: 96.34/100

1948 Total Patient Responses

Pain Management

Score: 94.12/100

1621 Total Patient Responses

Hospital Environment

Score: 87.00/100

1870 Total Patient Responses

Responsiveness of Staff

Score: 93.10/100

1596 Total Patient Responses

Medication Information

Score: 82.68/100

1454 Total Patient Responses

Food

Score: 91.19/100

1799 Total Patient Responses

Discharge Information

Score: 79.75/100

1958 Total Patient Responses

Likely To Recommend Hospital

94.16%

679 Total Patient Responses

Overall Experience Score

9.09/10

679 Total Patient Responses

Reception Staff

Score: 98.81/100

673 Total Patient Responses

Nursing Staff

Score: 98.09/100

675 Total Patient Responses

Doctors

Score: 96.63/100

675 Total Patient Responses

Pain Management

Score: 95.33/100

578 Total Patient Responses

Emergency Unit Environment

Score: 99.70/100

668 Total Patient Responses

Responsiveness of Staff

Score: 97.88/100

613 Total Patient Responses

Medication Information

Score: 95.81/100

573 Total Patient Responses

PRIORITISATION

Score: 91.66/100

664 Total Patient Responses