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Patient experience survey

2715

Happy Clients

2962

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-04-27 - 2026-04-27

Likely To Recommend Hospital

96.09%

2963 Total Patient Responses

Overall Experience Score

9.16/10

2962 Total Patient Responses

Admission staff

Score: 98.47/100

  • Yes

  • No

2958 Total Patient Responses

Nursing staff

Score: 94.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3624 Total Patient Responses

Doctors

Score: 98.01/100

  • Always

  • Usually

  • Sometimes

  • Never

3301 Total Patient Responses

Pain management

Score: 95.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2555 Total Patient Responses

Hospital environment

Score: 88.56/100

  • Always

  • Usually

  • Sometimes

  • Never

3983 Total Patient Responses

Responsiveness of staff

Score: 93.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2701 Total Patient Responses

Medication information

Score: 82.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2718 Total Patient Responses

Food

Score: 94.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3296 Total Patient Responses

Discharge information

Score: 80.12/100

  • Yes

  • No

3459 Total Patient Responses

Likely To Recommend Hospital

93.51%

1339 Total Patient Responses

Overall Experience Score

8.85/10

1339 Total Patient Responses

Reception staff

Score: 98.88/100

1335 Total Patient Responses

Nursing staff

Score: 97.57/100

1406 Total Patient Responses

Doctors

Score: 95.46/100

1364 Total Patient Responses

Pain management

Score: 93.44/100

1205 Total Patient Responses

Emergency Unit environment

Score: 99.18/100

1334 Total Patient Responses

Responsiveness of staff

Score: 96.81/100

1223 Total Patient Responses

Medication information

Score: 95.79/100

1189 Total Patient Responses

Prioritisation

Score: 87.32/100

1557 Total Patient Responses