Patient experience survey

964

Happy Clients

1027

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

93.90%

1027 Total Patient Responses

Overall Experience Score

9.05/10

1027 Total Patient Responses

Admission Staff

Score: 99.11/100

  • Yes

  • No

1017 Total Patient Responses

Nursing Staff

Score: 93.70/100

1027 Total Patient Responses

Doctors

Score: 96.04/100

1023 Total Patient Responses

Pain Management

Score: 94.52/100

862 Total Patient Responses

Hospital Environment

Score: 86.55/100

999 Total Patient Responses

Responsiveness of Staff

Score: 92.66/100

860 Total Patient Responses

Medication Information

Score: 81.86/100

751 Total Patient Responses

Food

Score: 90.39/100

969 Total Patient Responses

Discharge Information

Score: 79.02/100

1027 Total Patient Responses

Likely To Recommend Hospital

94.52%

365 Total Patient Responses

Overall Experience Score

9.04/10

365 Total Patient Responses

Reception Staff

Score: 98.35/100

363 Total Patient Responses

Nursing Staff

Score: 97.57/100

364 Total Patient Responses

Doctors

Score: 96.22/100

363 Total Patient Responses

Pain Management

Score: 96.05/100

329 Total Patient Responses

Emergency Unit Environment

Score: 98.62/100

362 Total Patient Responses

Responsiveness of Staff

Score: 96.02/100

327 Total Patient Responses

Medication Information

Score: 96.27/100

322 Total Patient Responses

PRIORITISATION

Score: 93.25/100

359 Total Patient Responses