Patient experience survey

2811

Happy Clients

3084

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-11-02 - 2025-11-02

Likely To Recommend Hospital

96.24%

3085 Total Patient Responses

Overall Experience Score

9.11/10

3084 Total Patient Responses

Admission staff

Score: 98.29/100

  • Yes

  • No

3087 Total Patient Responses

Nursing staff

Score: 94.12/100

  • Always

  • Usually

  • Sometimes

  • Never

3778 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3457 Total Patient Responses

Pain management

Score: 95.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2728 Total Patient Responses

Hospital environment

Score: 88.85/100

  • Always

  • Usually

  • Sometimes

  • Never

4092 Total Patient Responses

Responsiveness of staff

Score: 93.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2823 Total Patient Responses

Medication information

Score: 83.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2859 Total Patient Responses

Food

Score: 94.09/100

  • Always

  • Usually

  • Sometimes

  • Never

3417 Total Patient Responses

Discharge information

Score: 80.36/100

  • Yes

  • No

3617 Total Patient Responses

Likely To Recommend Hospital

92.32%

1302 Total Patient Responses

Overall Experience Score

8.76/10

1302 Total Patient Responses

Reception staff

Score: 98.54/100

1298 Total Patient Responses

Nursing staff

Score: 96.97/100

1367 Total Patient Responses

Doctors

Score: 94.70/100

1324 Total Patient Responses

Pain management

Score: 92.57/100

1158 Total Patient Responses

Emergency Unit environment

Score: 99.23/100

1292 Total Patient Responses

Responsiveness of staff

Score: 95.44/100

1185 Total Patient Responses

Medication information

Score: 95.03/100

1147 Total Patient Responses

Prioritisation

Score: 86.70/100

1495 Total Patient Responses