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Patient experience survey

2957

Happy Clients

3220

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

96.4%

3220 Total Patient Responses

Overall Experience Score

9.19/10

3220 Total Patient Responses

Admission staff

Score: 98.52/100

  • Yes

  • No

3227 Total Patient Responses

Nursing staff

Score: 94.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3908 Total Patient Responses

Doctors

Score: 97.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3610 Total Patient Responses

Pain management

Score: 95.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2867 Total Patient Responses

Hospital environment

Score: 89.75/100

  • Always

  • Usually

  • Sometimes

  • Never

4206 Total Patient Responses

Responsiveness of staff

Score: 93.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2972 Total Patient Responses

Medication information

Score: 82.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2989 Total Patient Responses

Food

Score: 93.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3544 Total Patient Responses

Discharge information

Score: 80.51/100

  • Yes

  • No

3767 Total Patient Responses

Likely To Recommend Hospital

92.61%

1353 Total Patient Responses

Overall Experience Score

8.82/10

1353 Total Patient Responses

Reception staff

Score: 98.52/100

1348 Total Patient Responses

Nursing staff

Score: 97.09/100

1416 Total Patient Responses

Doctors

Score: 94.89/100

1381 Total Patient Responses

Pain management

Score: 93.18/100

1202 Total Patient Responses

Emergency Unit environment

Score: 99.18/100

1341 Total Patient Responses

Responsiveness of staff

Score: 95.42/100

1223 Total Patient Responses

Medication information

Score: 95.31/100

1194 Total Patient Responses

Prioritisation

Score: 86.79/100

1561 Total Patient Responses