Patient experience survey

2913

Happy Clients

3178

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-08-23 - 2025-08-23

Likely To Recommend Hospital

96.32%

3178 Total Patient Responses

Overall Experience Score

9.17/10

3178 Total Patient Responses

Admission staff

Score: 98.44/100

  • Yes

  • No

3182 Total Patient Responses

Nursing staff

Score: 94.17/100

  • Always

  • Usually

  • Sometimes

  • Never

3865 Total Patient Responses

Doctors

Score: 97.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3555 Total Patient Responses

Pain management

Score: 95.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2839 Total Patient Responses

Hospital environment

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

4174 Total Patient Responses

Responsiveness of staff

Score: 93.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2919 Total Patient Responses

Medication information

Score: 82.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2953 Total Patient Responses

Food

Score: 94.07/100

  • Always

  • Usually

  • Sometimes

  • Never

3489 Total Patient Responses

Discharge information

Score: 80.57/100

  • Yes

  • No

3725 Total Patient Responses

Likely To Recommend Hospital

92.87%

1360 Total Patient Responses

Overall Experience Score

8.81/10

1360 Total Patient Responses

Reception staff

Score: 98.60/100

1355 Total Patient Responses

Nursing staff

Score: 97.23/100

1425 Total Patient Responses

Doctors

Score: 94.95/100

1384 Total Patient Responses

Pain management

Score: 93.34/100

1216 Total Patient Responses

Emergency Unit environment

Score: 99.11/100

1349 Total Patient Responses

Responsiveness of staff

Score: 95.47/100

1235 Total Patient Responses

Medication information

Score: 95.45/100

1209 Total Patient Responses

Prioritisation

Score: 86.72/100

1565 Total Patient Responses