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Patient experience survey

2684

Happy Clients

2925

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-06-10 - 2026-06-10

Likely To Recommend Hospital

96%

2926 Total Patient Responses

Overall Experience Score

9.17/10

2925 Total Patient Responses

Admission staff

Score: 98.40/100

  • Yes

  • No

2923 Total Patient Responses

Nursing staff

Score: 94.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3599 Total Patient Responses

Doctors

Score: 97.99/100

  • Always

  • Usually

  • Sometimes

  • Never

3257 Total Patient Responses

Pain management

Score: 95.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2542 Total Patient Responses

Hospital environment

Score: 88.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3959 Total Patient Responses

Responsiveness of staff

Score: 93.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2668 Total Patient Responses

Medication information

Score: 83.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2670 Total Patient Responses

Food

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3239 Total Patient Responses

Discharge information

Score: 79.70/100

  • Yes

  • No

3422 Total Patient Responses

Likely To Recommend Hospital

93.37%

1328 Total Patient Responses

Overall Experience Score

8.79/10

1328 Total Patient Responses

Reception staff

Score: 98.72/100

1324 Total Patient Responses

Nursing staff

Score: 97.69/100

1391 Total Patient Responses

Doctors

Score: 95.30/100

1349 Total Patient Responses

Pain management

Score: 93.08/100

1199 Total Patient Responses

Emergency Unit environment

Score: 99.09/100

1324 Total Patient Responses

Responsiveness of staff

Score: 97.03/100

1211 Total Patient Responses

Medication information

Score: 95.34/100

1180 Total Patient Responses

Prioritisation

Score: 87.26/100

1550 Total Patient Responses