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Patient experience survey

2874

Happy Clients

3147

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-10-03 - 2025-10-03

Likely To Recommend Hospital

96.25%

3147 Total Patient Responses

Overall Experience Score

9.13/10

3147 Total Patient Responses

Admission staff

Score: 98.23/100

  • Yes

  • No

3153 Total Patient Responses

Nursing staff

Score: 94.17/100

  • Always

  • Usually

  • Sometimes

  • Never

3840 Total Patient Responses

Doctors

Score: 97.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3525 Total Patient Responses

Pain management

Score: 95.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2802 Total Patient Responses

Hospital environment

Score: 89.20/100

  • Always

  • Usually

  • Sometimes

  • Never

4149 Total Patient Responses

Responsiveness of staff

Score: 93.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2879 Total Patient Responses

Medication information

Score: 83.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2923 Total Patient Responses

Food

Score: 94.01/100

  • Always

  • Usually

  • Sometimes

  • Never

3474 Total Patient Responses

Discharge information

Score: 80.68/100

  • Yes

  • No

3687 Total Patient Responses

Likely To Recommend Hospital

92.33%

1318 Total Patient Responses

Overall Experience Score

8.76/10

1318 Total Patient Responses

Reception staff

Score: 98.55/100

1314 Total Patient Responses

Nursing staff

Score: 96.97/100

1383 Total Patient Responses

Doctors

Score: 94.46/100

1342 Total Patient Responses

Pain management

Score: 92.53/100

1178 Total Patient Responses

Emergency Unit environment

Score: 99.24/100

1308 Total Patient Responses

Responsiveness of staff

Score: 95.33/100

1199 Total Patient Responses

Medication information

Score: 95.20/100

1166 Total Patient Responses

Prioritisation

Score: 86.68/100

1516 Total Patient Responses