Patient experience survey

2951

Happy Clients

3231

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-09-13 - 2025-09-13

Likely To Recommend Hospital

96.31%

3231 Total Patient Responses

Overall Experience Score

9.14/10

3231 Total Patient Responses

Admission staff

Score: 98.35/100

  • Yes

  • No

3234 Total Patient Responses

Nursing staff

Score: 94.19/100

  • Always

  • Usually

  • Sometimes

  • Never

3931 Total Patient Responses

Doctors

Score: 97.85/100

  • Always

  • Usually

  • Sometimes

  • Never

3620 Total Patient Responses

Pain management

Score: 95.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2888 Total Patient Responses

Hospital environment

Score: 89.16/100

  • Always

  • Usually

  • Sometimes

  • Never

4248 Total Patient Responses

Responsiveness of staff

Score: 93.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2968 Total Patient Responses

Medication information

Score: 83.06/100

  • Always

  • Usually

  • Sometimes

  • Never

3012 Total Patient Responses

Food

Score: 94.07/100

  • Always

  • Usually

  • Sometimes

  • Never

3558 Total Patient Responses

Discharge information

Score: 80.72/100

  • Yes

  • No

3789 Total Patient Responses

Likely To Recommend Hospital

92.38%

1351 Total Patient Responses

Overall Experience Score

8.76/10

1351 Total Patient Responses

Reception staff

Score: 98.51/100

1346 Total Patient Responses

Nursing staff

Score: 97.04/100

1417 Total Patient Responses

Doctors

Score: 94.65/100

1374 Total Patient Responses

Pain management

Score: 92.64/100

1209 Total Patient Responses

Emergency Unit environment

Score: 99.18/100

1340 Total Patient Responses

Responsiveness of staff

Score: 95.20/100

1228 Total Patient Responses

Medication information

Score: 95.25/100

1201 Total Patient Responses

Prioritisation

Score: 86.52/100

1558 Total Patient Responses