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Patient experience survey

2801

Happy Clients

3069

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

95.74%

3070 Total Patient Responses

Overall Experience Score

9.12/10

3069 Total Patient Responses

Admission staff

Score: 98.29/100

  • Yes

  • No

3062 Total Patient Responses

Nursing staff

Score: 94.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3744 Total Patient Responses

Doctors

Score: 98.00/100

  • Always

  • Usually

  • Sometimes

  • Never

3448 Total Patient Responses

Pain management

Score: 95.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2663 Total Patient Responses

Hospital environment

Score: 88.21/100

  • Always

  • Usually

  • Sometimes

  • Never

4113 Total Patient Responses

Responsiveness of staff

Score: 93.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2820 Total Patient Responses

Medication information

Score: 82.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2832 Total Patient Responses

Food

Score: 94.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3409 Total Patient Responses

Discharge information

Score: 79.85/100

  • Yes

  • No

3593 Total Patient Responses

Likely To Recommend Hospital

93.46%

1301 Total Patient Responses

Overall Experience Score

8.81/10

1301 Total Patient Responses

Reception staff

Score: 98.54/100

1297 Total Patient Responses

Nursing staff

Score: 97.71/100

1359 Total Patient Responses

Doctors

Score: 95.16/100

1325 Total Patient Responses

Pain management

Score: 93.15/100

1168 Total Patient Responses

Emergency Unit environment

Score: 99.31/100

1295 Total Patient Responses

Responsiveness of staff

Score: 96.72/100

1190 Total Patient Responses

Medication information

Score: 95.42/100

1156 Total Patient Responses

Prioritisation

Score: 87.32/100

1494 Total Patient Responses