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Patient experience survey

2955

Happy Clients

3227

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

96.4%

3227 Total Patient Responses

Overall Experience Score

9.16/10

3227 Total Patient Responses

Admission staff

Score: 98.50/100

  • Yes

  • No

3233 Total Patient Responses

Nursing staff

Score: 94.21/100

  • Always

  • Usually

  • Sometimes

  • Never

3935 Total Patient Responses

Doctors

Score: 97.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3626 Total Patient Responses

Pain management

Score: 95.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2872 Total Patient Responses

Hospital environment

Score: 89.59/100

  • Always

  • Usually

  • Sometimes

  • Never

4227 Total Patient Responses

Responsiveness of staff

Score: 93.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2981 Total Patient Responses

Medication information

Score: 82.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2995 Total Patient Responses

Food

Score: 93.74/100

  • Always

  • Usually

  • Sometimes

  • Never

3551 Total Patient Responses

Discharge information

Score: 80.17/100

  • Yes

  • No

3765 Total Patient Responses

Likely To Recommend Hospital

92.59%

1350 Total Patient Responses

Overall Experience Score

8.8/10

1350 Total Patient Responses

Reception staff

Score: 98.51/100

1345 Total Patient Responses

Nursing staff

Score: 97.14/100

1410 Total Patient Responses

Doctors

Score: 94.70/100

1377 Total Patient Responses

Pain management

Score: 93.18/100

1187 Total Patient Responses

Emergency Unit environment

Score: 99.18/100

1339 Total Patient Responses

Responsiveness of staff

Score: 95.09/100

1222 Total Patient Responses

Medication information

Score: 95.27/100

1184 Total Patient Responses

Prioritisation

Score: 86.86/100

1563 Total Patient Responses