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Patient experience survey

2856

Happy Clients

3127

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

96.2%

3128 Total Patient Responses

Overall Experience Score

9.14/10

3127 Total Patient Responses

Admission staff

Score: 98.20/100

  • Yes

  • No

3134 Total Patient Responses

Nursing staff

Score: 94.28/100

  • Always

  • Usually

  • Sometimes

  • Never

3826 Total Patient Responses

Doctors

Score: 98.03/100

  • Always

  • Usually

  • Sometimes

  • Never

3510 Total Patient Responses

Pain management

Score: 95.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2743 Total Patient Responses

Hospital environment

Score: 88.76/100

  • Always

  • Usually

  • Sometimes

  • Never

4155 Total Patient Responses

Responsiveness of staff

Score: 93.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2868 Total Patient Responses

Medication information

Score: 83.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2894 Total Patient Responses

Food

Score: 94.09/100

  • Always

  • Usually

  • Sometimes

  • Never

3462 Total Patient Responses

Discharge information

Score: 80.37/100

  • Yes

  • No

3672 Total Patient Responses

Likely To Recommend Hospital

92.16%

1314 Total Patient Responses

Overall Experience Score

8.74/10

1314 Total Patient Responses

Reception staff

Score: 98.55/100

1310 Total Patient Responses

Nursing staff

Score: 96.95/100

1380 Total Patient Responses

Doctors

Score: 94.56/100

1335 Total Patient Responses

Pain management

Score: 92.43/100

1176 Total Patient Responses

Emergency Unit environment

Score: 99.23/100

1303 Total Patient Responses

Responsiveness of staff

Score: 95.49/100

1197 Total Patient Responses

Medication information

Score: 95.09/100

1160 Total Patient Responses

Prioritisation

Score: 86.72/100

1506 Total Patient Responses