Patient experience survey

2772

Happy Clients

3040

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-03-12 - 2026-03-12

Likely To Recommend Hospital

95.82%

3041 Total Patient Responses

Overall Experience Score

9.12/10

3040 Total Patient Responses

Admission staff

Score: 98.28/100

  • Yes

  • No

3041 Total Patient Responses

Nursing staff

Score: 94.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3717 Total Patient Responses

Doctors

Score: 97.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3413 Total Patient Responses

Pain management

Score: 95.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2619 Total Patient Responses

Hospital environment

Score: 88.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4078 Total Patient Responses

Responsiveness of staff

Score: 93.21/100

  • Always

  • Usually

  • Sometimes

  • Never

2789 Total Patient Responses

Medication information

Score: 82.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2793 Total Patient Responses

Food

Score: 94.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3371 Total Patient Responses

Discharge information

Score: 79.83/100

  • Yes

  • No

3556 Total Patient Responses

Likely To Recommend Hospital

93.28%

1324 Total Patient Responses

Overall Experience Score

8.82/10

1324 Total Patient Responses

Reception staff

Score: 98.71/100

1320 Total Patient Responses

Nursing staff

Score: 97.97/100

1382 Total Patient Responses

Doctors

Score: 95.45/100

1349 Total Patient Responses

Pain management

Score: 93.10/100

1189 Total Patient Responses

Emergency Unit environment

Score: 99.17/100

1318 Total Patient Responses

Responsiveness of staff

Score: 96.78/100

1212 Total Patient Responses

Medication information

Score: 95.75/100

1177 Total Patient Responses

Prioritisation

Score: 87.12/100

1531 Total Patient Responses