Patient experience survey

2739

Happy Clients

2996

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2025-04-07 - 2026-04-07

Likely To Recommend Hospital

96.03%

2997 Total Patient Responses

Overall Experience Score

9.15/10

2996 Total Patient Responses

Admission staff

Score: 98.42/100

  • Yes

  • No

2995 Total Patient Responses

Nursing staff

Score: 94.36/100

  • Always

  • Usually

  • Sometimes

  • Never

3665 Total Patient Responses

Doctors

Score: 97.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3349 Total Patient Responses

Pain management

Score: 95.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2580 Total Patient Responses

Hospital environment

Score: 88.14/100

  • Always

  • Usually

  • Sometimes

  • Never

4020 Total Patient Responses

Responsiveness of staff

Score: 93.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2748 Total Patient Responses

Medication information

Score: 82.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2753 Total Patient Responses

Food

Score: 94.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3330 Total Patient Responses

Discharge information

Score: 79.96/100

  • Yes

  • No

3496 Total Patient Responses

Likely To Recommend Hospital

93.61%

1315 Total Patient Responses

Overall Experience Score

8.89/10

1315 Total Patient Responses

Reception staff

Score: 98.78/100

1311 Total Patient Responses

Nursing staff

Score: 97.74/100

1375 Total Patient Responses

Doctors

Score: 95.73/100

1335 Total Patient Responses

Pain management

Score: 93.43/100

1188 Total Patient Responses

Emergency Unit environment

Score: 99.24/100

1311 Total Patient Responses

Responsiveness of staff

Score: 96.76/100

1203 Total Patient Responses

Medication information

Score: 95.98/100

1170 Total Patient Responses

Prioritisation

Score: 87.50/100

1517 Total Patient Responses