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Patient experience survey

2798

Happy Clients

3063

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-10-13 - 2025-10-13

Likely To Recommend Hospital

96.38%

3063 Total Patient Responses

Overall Experience Score

9.13/10

3063 Total Patient Responses

Admission staff

Score: 98.24/100

  • Yes

  • No

3068 Total Patient Responses

Nursing staff

Score: 94.22/100

  • Always

  • Usually

  • Sometimes

  • Never

3742 Total Patient Responses

Doctors

Score: 97.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3435 Total Patient Responses

Pain management

Score: 95.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2725 Total Patient Responses

Hospital environment

Score: 89.29/100

  • Always

  • Usually

  • Sometimes

  • Never

4045 Total Patient Responses

Responsiveness of staff

Score: 93.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2802 Total Patient Responses

Medication information

Score: 83.18/100

  • Always

  • Usually

  • Sometimes

  • Never

2837 Total Patient Responses

Food

Score: 94.10/100

  • Always

  • Usually

  • Sometimes

  • Never

3381 Total Patient Responses

Discharge information

Score: 80.61/100

  • Yes

  • No

3585 Total Patient Responses

Likely To Recommend Hospital

92.06%

1298 Total Patient Responses

Overall Experience Score

8.72/10

1298 Total Patient Responses

Reception staff

Score: 98.53/100

1294 Total Patient Responses

Nursing staff

Score: 96.94/100

1363 Total Patient Responses

Doctors

Score: 94.38/100

1323 Total Patient Responses

Pain management

Score: 92.26/100

1163 Total Patient Responses

Emergency Unit environment

Score: 99.22/100

1288 Total Patient Responses

Responsiveness of staff

Score: 95.27/100

1185 Total Patient Responses

Medication information

Score: 95.03/100

1147 Total Patient Responses

Prioritisation

Score: 86.63/100

1493 Total Patient Responses