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Patient experience survey

2979

Happy Clients

3241

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

96.58%

3241 Total Patient Responses

Overall Experience Score

9.19/10

3241 Total Patient Responses

Admission staff

Score: 98.57/100

  • Yes

  • No

3243 Total Patient Responses

Nursing staff

Score: 94.37/100

  • Always

  • Usually

  • Sometimes

  • Never

3947 Total Patient Responses

Doctors

Score: 97.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3630 Total Patient Responses

Pain management

Score: 95.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2897 Total Patient Responses

Hospital environment

Score: 90.16/100

  • Always

  • Usually

  • Sometimes

  • Never

4231 Total Patient Responses

Responsiveness of staff

Score: 94.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2996 Total Patient Responses

Medication information

Score: 82.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3014 Total Patient Responses

Food

Score: 93.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3558 Total Patient Responses

Discharge information

Score: 80.31/100

  • Yes

  • No

3781 Total Patient Responses

Likely To Recommend Hospital

92.73%

1362 Total Patient Responses

Overall Experience Score

8.79/10

1362 Total Patient Responses

Reception staff

Score: 98.60/100

1357 Total Patient Responses

Nursing staff

Score: 97.31/100

1422 Total Patient Responses

Doctors

Score: 94.64/100

1388 Total Patient Responses

Pain management

Score: 93.09/100

1202 Total Patient Responses

Emergency Unit environment

Score: 99.11/100

1352 Total Patient Responses

Responsiveness of staff

Score: 95.22/100

1234 Total Patient Responses

Medication information

Score: 95.23/100

1196 Total Patient Responses

Prioritisation

Score: 87.11/100

1582 Total Patient Responses