Patient experience survey

2943

Happy Clients

3213

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

96.48%

3213 Total Patient Responses

Overall Experience Score

9.16/10

3213 Total Patient Responses

Admission staff

Score: 98.58/100

  • Yes

  • No

3216 Total Patient Responses

Nursing staff

Score: 94.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3920 Total Patient Responses

Doctors

Score: 97.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3613 Total Patient Responses

Pain management

Score: 95.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2871 Total Patient Responses

Hospital environment

Score: 89.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4200 Total Patient Responses

Responsiveness of staff

Score: 93.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2967 Total Patient Responses

Medication information

Score: 82.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2976 Total Patient Responses

Food

Score: 93.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3538 Total Patient Responses

Discharge information

Score: 79.97/100

  • Yes

  • No

3740 Total Patient Responses

Likely To Recommend Hospital

92.88%

1350 Total Patient Responses

Overall Experience Score

8.82/10

1350 Total Patient Responses

Reception staff

Score: 98.59/100

1345 Total Patient Responses

Nursing staff

Score: 97.23/100

1411 Total Patient Responses

Doctors

Score: 94.61/100

1374 Total Patient Responses

Pain management

Score: 93.41/100

1184 Total Patient Responses

Emergency Unit environment

Score: 99.18/100

1340 Total Patient Responses

Responsiveness of staff

Score: 95.16/100

1219 Total Patient Responses

Medication information

Score: 95.18/100

1183 Total Patient Responses

Prioritisation

Score: 86.99/100

1567 Total Patient Responses