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Patient experience survey

2908

Happy Clients

3173

Surveys Completed

Life Bay View Private Hospital

Reporting Period: 2024-08-04 - 2025-08-04

Likely To Recommend Hospital

96.28%

3173 Total Patient Responses

Overall Experience Score

9.16/10

3173 Total Patient Responses

Admission staff

Score: 98.47/100

  • Yes

  • No

3176 Total Patient Responses

Nursing staff

Score: 94.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3856 Total Patient Responses

Doctors

Score: 97.82/100

  • Always

  • Usually

  • Sometimes

  • Never

3552 Total Patient Responses

Pain management

Score: 95.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2831 Total Patient Responses

Hospital environment

Score: 89.40/100

  • Always

  • Usually

  • Sometimes

  • Never

4159 Total Patient Responses

Responsiveness of staff

Score: 93.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2929 Total Patient Responses

Medication information

Score: 82.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2964 Total Patient Responses

Food

Score: 94.11/100

  • Always

  • Usually

  • Sometimes

  • Never

3483 Total Patient Responses

Discharge information

Score: 80.63/100

  • Yes

  • No

3708 Total Patient Responses

Likely To Recommend Hospital

92.69%

1368 Total Patient Responses

Overall Experience Score

8.8/10

1368 Total Patient Responses

Reception staff

Score: 98.46/100

1363 Total Patient Responses

Nursing staff

Score: 97.18/100

1430 Total Patient Responses

Doctors

Score: 94.87/100

1396 Total Patient Responses

Pain management

Score: 93.30/100

1224 Total Patient Responses

Emergency Unit environment

Score: 99.19/100

1357 Total Patient Responses

Responsiveness of staff

Score: 95.48/100

1239 Total Patient Responses

Medication information

Score: 95.56/100

1216 Total Patient Responses

Prioritisation

Score: 86.51/100

1581 Total Patient Responses