Patient experience survey

1519

Happy Clients

1811

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2019-03-31 - 2020-03-31

Likely To Recommend Hospital

85.48%

1811 Total Patient Responses

Overall Experience Score

8.28/10

1811 Total Patient Responses

Admission Staff

Score: 96.27/100

  • Yes

  • No

1793 Total Patient Responses

Nursing Staff

Score: 87.51/100

1809 Total Patient Responses

Doctors

Score: 94.45/100

1793 Total Patient Responses

Pain Management

Score: 89.22/100

1641 Total Patient Responses

Hospital Environment

Score: 86.86/100

1726 Total Patient Responses

Responsiveness of Staff

Score: 84.59/100

1494 Total Patient Responses

Medication Information

Score: 77.31/100

1515 Total Patient Responses

Food

Score: 81.93/100

1673 Total Patient Responses

Discharge Information

Score: 70.49/100

1811 Total Patient Responses

Likely To Recommend Hospital

78.86%

804 Total Patient Responses

Overall Experience Score

7.49/10

804 Total Patient Responses

Reception Staff

Score: 96.74/100

798 Total Patient Responses

Nursing Staff

Score: 91.76/100

800 Total Patient Responses

Doctors

Score: 88.23/100

788 Total Patient Responses

Pain Management

Score: 85.01/100

727 Total Patient Responses

Emergency Unit Environment

Score: 93.80/100

790 Total Patient Responses

Responsiveness of Staff

Score: 87.77/100

744 Total Patient Responses

Medication Information

Score: 84.17/100

733 Total Patient Responses

PRIORITISATION

Score: 70.22/100

802 Total Patient Responses