Patient experience survey

1478

Happy Clients

1729

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

86.11%

1729 Total Patient Responses

Overall Experience Score

8.35/10

1729 Total Patient Responses

Admission Staff

Score: 96.65/100

  • Yes

  • No

1714 Total Patient Responses

Nursing Staff

Score: 88.43/100

1726 Total Patient Responses

Doctors

Score: 94.23/100

1711 Total Patient Responses

Pain Management

Score: 89.33/100

1554 Total Patient Responses

Hospital Environment

Score: 87.47/100

1655 Total Patient Responses

Responsiveness of Staff

Score: 85.24/100

1395 Total Patient Responses

Medication Information

Score: 77.47/100

1431 Total Patient Responses

Food

Score: 83.13/100

1594 Total Patient Responses

Discharge Information

Score: 69.55/100

1729 Total Patient Responses

Likely To Recommend Hospital

78.79%

773 Total Patient Responses

Overall Experience Score

7.50/10

773 Total Patient Responses

Reception Staff

Score: 95.41/100

763 Total Patient Responses

Nursing Staff

Score: 90.49/100

769 Total Patient Responses

Doctors

Score: 87.49/100

759 Total Patient Responses

Pain Management

Score: 85.27/100

706 Total Patient Responses

Emergency Unit Environment

Score: 95.72/100

748 Total Patient Responses

Responsiveness of Staff

Score: 87.35/100

727 Total Patient Responses

Medication Information

Score: 83.74/100

701 Total Patient Responses

PRIORITISATION

Score: 70.98/100

766 Total Patient Responses