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Patient experience survey

2745

Happy Clients

3199

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2024-04-22 - 2025-04-22

Likely To Recommend Hospital

93.25%

3200 Total Patient Responses

Overall Experience Score

8.59/10

3199 Total Patient Responses

Admission staff

Score: 95.79/100

  • Yes

  • No

3317 Total Patient Responses

Nursing staff

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

3983 Total Patient Responses

Doctors

Score: 95.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3623 Total Patient Responses

Pain management

Score: 92.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3238 Total Patient Responses

Hospital environment

Score: 89.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3894 Total Patient Responses

Responsiveness of staff

Score: 89.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3224 Total Patient Responses

Medication information

Score: 80.29/100

  • Always

  • Usually

  • Sometimes

  • Never

3426 Total Patient Responses

Food

Score: 86.94/100

  • Always

  • Usually

  • Sometimes

  • Never

3786 Total Patient Responses

Discharge information

Score: 74.76/100

  • Yes

  • No

3830 Total Patient Responses

Likely To Recommend Hospital

85.85%

2155 Total Patient Responses

Overall Experience Score

7.69/10

2155 Total Patient Responses

Reception staff

Score: 95.16/100

2130 Total Patient Responses

Nursing staff

Score: 93.41/100

2381 Total Patient Responses

Doctors

Score: 89.23/100

2264 Total Patient Responses

Pain management

Score: 88.25/100

2042 Total Patient Responses

Emergency Unit environment

Score: 96.05/100

2126 Total Patient Responses

Responsiveness of staff

Score: 89.22/100

2059 Total Patient Responses

Medication information

Score: 85.35/100

2021 Total Patient Responses

Prioritisation

Score: 75.10/100

2632 Total Patient Responses