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Patient experience survey

2672

Happy Clients

3105

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2025-09-23 - 2026-09-23

Likely To Recommend Hospital

93.4%

3106 Total Patient Responses

Overall Experience Score

8.6/10

3105 Total Patient Responses

Admission staff

Score: 96.98/100

  • Yes

  • No

3172 Total Patient Responses

Nursing staff

Score: 90.78/100

  • Always

  • Usually

  • Sometimes

  • Never

3880 Total Patient Responses

Doctors

Score: 95.60/100

  • Always

  • Usually

  • Sometimes

  • Never

3515 Total Patient Responses

Pain management

Score: 91.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3185 Total Patient Responses

Hospital environment

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

3810 Total Patient Responses

Responsiveness of staff

Score: 89.86/100

  • Always

  • Usually

  • Sometimes

  • Never

3252 Total Patient Responses

Medication information

Score: 81.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3420 Total Patient Responses

Food

Score: 85.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3738 Total Patient Responses

Discharge information

Score: 74.56/100

  • Yes

  • No

3705 Total Patient Responses

Likely To Recommend Hospital

86.93%

2058 Total Patient Responses

Overall Experience Score

7.78/10

2057 Total Patient Responses

Reception staff

Score: 95.97/100

2034 Total Patient Responses

Nursing staff

Score: 93.82/100

2287 Total Patient Responses

Doctors

Score: 89.96/100

2187 Total Patient Responses

Pain management

Score: 88.78/100

1960 Total Patient Responses

Emergency Unit environment

Score: 97.00/100

2032 Total Patient Responses

Responsiveness of staff

Score: 89.03/100

1951 Total Patient Responses

Medication information

Score: 87.17/100

1909 Total Patient Responses

Prioritisation

Score: 75.24/100

2502 Total Patient Responses