Patient experience survey

985

Happy Clients

1200

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

84.17%

1200 Total Patient Responses

Overall Experience Score

8.19/10

1200 Total Patient Responses

Admission Staff

Score: 94.45/100

  • Yes

  • No

1187 Total Patient Responses

Nursing Staff

Score: 85.56/100

1199 Total Patient Responses

Doctors

Score: 93.59/100

1187 Total Patient Responses

Pain Management

Score: 88.20/100

1103 Total Patient Responses

Hospital Environment

Score: 86.04/100

1154 Total Patient Responses

Responsiveness of Staff

Score: 83.92/100

1029 Total Patient Responses

Medication Information

Score: 75.30/100

1027 Total Patient Responses

Food

Score: 81.72/100

1106 Total Patient Responses

Discharge Information

Score: 67.25/100

1200 Total Patient Responses

Likely To Recommend Hospital

79.77%

771 Total Patient Responses

Overall Experience Score

7.70/10

771 Total Patient Responses

Reception Staff

Score: 94.61/100

760 Total Patient Responses

Nursing Staff

Score: 89.67/100

768 Total Patient Responses

Doctors

Score: 87.90/100

765 Total Patient Responses

Pain Management

Score: 85.07/100

710 Total Patient Responses

Emergency Unit Environment

Score: 95.24/100

757 Total Patient Responses

Responsiveness of Staff

Score: 86.95/100

728 Total Patient Responses

Medication Information

Score: 83.38/100

704 Total Patient Responses

PRIORITISATION

Score: 73.62/100

767 Total Patient Responses