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Patient experience survey

2750

Happy Clients

3191

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

93.61%

3192 Total Patient Responses

Overall Experience Score

8.62/10

3191 Total Patient Responses

Admission staff

Score: 96.14/100

  • Yes

  • No

3289 Total Patient Responses

Nursing staff

Score: 90.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4002 Total Patient Responses

Doctors

Score: 95.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3629 Total Patient Responses

Pain management

Score: 93.22/100

  • Always

  • Usually

  • Sometimes

  • Never

3226 Total Patient Responses

Hospital environment

Score: 90.21/100

  • Always

  • Usually

  • Sometimes

  • Never

3877 Total Patient Responses

Responsiveness of staff

Score: 90.17/100

  • Always

  • Usually

  • Sometimes

  • Never

3237 Total Patient Responses

Medication information

Score: 81.27/100

  • Always

  • Usually

  • Sometimes

  • Never

3419 Total Patient Responses

Food

Score: 86.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3785 Total Patient Responses

Discharge information

Score: 75.12/100

  • Yes

  • No

3817 Total Patient Responses

Likely To Recommend Hospital

87.52%

2116 Total Patient Responses

Overall Experience Score

7.92/10

2116 Total Patient Responses

Reception staff

Score: 96.31/100

2088 Total Patient Responses

Nursing staff

Score: 94.37/100

2328 Total Patient Responses

Doctors

Score: 89.95/100

2230 Total Patient Responses

Pain management

Score: 89.58/100

1997 Total Patient Responses

Emergency Unit environment

Score: 96.42/100

2095 Total Patient Responses

Responsiveness of staff

Score: 90.97/100

2016 Total Patient Responses

Medication information

Score: 85.26/100

2001 Total Patient Responses

Prioritisation

Score: 77.06/100

2576 Total Patient Responses