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Patient experience survey

2742

Happy Clients

3195

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

93.27%

3196 Total Patient Responses

Overall Experience Score

8.59/10

3195 Total Patient Responses

Admission staff

Score: 95.86/100

  • Yes

  • No

3319 Total Patient Responses

Nursing staff

Score: 90.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3974 Total Patient Responses

Doctors

Score: 95.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3620 Total Patient Responses

Pain management

Score: 92.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3234 Total Patient Responses

Hospital environment

Score: 89.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3906 Total Patient Responses

Responsiveness of staff

Score: 89.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3217 Total Patient Responses

Medication information

Score: 80.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3433 Total Patient Responses

Food

Score: 86.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3777 Total Patient Responses

Discharge information

Score: 74.67/100

  • Yes

  • No

3822 Total Patient Responses

Likely To Recommend Hospital

86.17%

2155 Total Patient Responses

Overall Experience Score

7.7/10

2155 Total Patient Responses

Reception staff

Score: 95.12/100

2131 Total Patient Responses

Nursing staff

Score: 93.33/100

2387 Total Patient Responses

Doctors

Score: 89.39/100

2264 Total Patient Responses

Pain management

Score: 88.32/100

2037 Total Patient Responses

Emergency Unit environment

Score: 96.43/100

2126 Total Patient Responses

Responsiveness of staff

Score: 89.35/100

2056 Total Patient Responses

Medication information

Score: 85.79/100

2020 Total Patient Responses

Prioritisation

Score: 74.89/100

2637 Total Patient Responses