Patient experience survey

2804

Happy Clients

3257

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

93.4%

3258 Total Patient Responses

Overall Experience Score

8.61/10

3257 Total Patient Responses

Admission staff

Score: 95.75/100

  • Yes

  • No

3367 Total Patient Responses

Nursing staff

Score: 90.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4009 Total Patient Responses

Doctors

Score: 95.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3667 Total Patient Responses

Pain management

Score: 92.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3325 Total Patient Responses

Hospital environment

Score: 90.01/100

  • Always

  • Usually

  • Sometimes

  • Never

4006 Total Patient Responses

Responsiveness of staff

Score: 90.11/100

  • Always

  • Usually

  • Sometimes

  • Never

3335 Total Patient Responses

Medication information

Score: 81.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3534 Total Patient Responses

Food

Score: 85.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3853 Total Patient Responses

Discharge information

Score: 74.08/100

  • Yes

  • No

3885 Total Patient Responses

Likely To Recommend Hospital

85.74%

2223 Total Patient Responses

Overall Experience Score

7.54/10

2223 Total Patient Responses

Reception staff

Score: 95.22/100

2195 Total Patient Responses

Nursing staff

Score: 93.03/100

2478 Total Patient Responses

Doctors

Score: 88.88/100

2358 Total Patient Responses

Pain management

Score: 87.08/100

2105 Total Patient Responses

Emergency Unit environment

Score: 96.58/100

2193 Total Patient Responses

Responsiveness of staff

Score: 88.42/100

2115 Total Patient Responses

Medication information

Score: 86.03/100

2083 Total Patient Responses

Prioritisation

Score: 73.13/100

2684 Total Patient Responses