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Patient experience survey

2761

Happy Clients

3225

Surveys Completed

Life Peglerae Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

93.18%

3226 Total Patient Responses

Overall Experience Score

8.56/10

3225 Total Patient Responses

Admission staff

Score: 95.72/100

  • Yes

  • No

3344 Total Patient Responses

Nursing staff

Score: 90.42/100

  • Always

  • Usually

  • Sometimes

  • Never

4021 Total Patient Responses

Doctors

Score: 95.55/100

  • Always

  • Usually

  • Sometimes

  • Never

3651 Total Patient Responses

Pain management

Score: 92.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3275 Total Patient Responses

Hospital environment

Score: 89.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3930 Total Patient Responses

Responsiveness of staff

Score: 89.78/100

  • Always

  • Usually

  • Sometimes

  • Never

3244 Total Patient Responses

Medication information

Score: 80.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3457 Total Patient Responses

Food

Score: 86.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3822 Total Patient Responses

Discharge information

Score: 74.70/100

  • Yes

  • No

3861 Total Patient Responses

Likely To Recommend Hospital

85.9%

2185 Total Patient Responses

Overall Experience Score

7.69/10

2185 Total Patient Responses

Reception staff

Score: 95.14/100

2161 Total Patient Responses

Nursing staff

Score: 93.48/100

2413 Total Patient Responses

Doctors

Score: 89.31/100

2293 Total Patient Responses

Pain management

Score: 88.21/100

2070 Total Patient Responses

Emergency Unit environment

Score: 96.06/100

2156 Total Patient Responses

Responsiveness of staff

Score: 89.40/100

2084 Total Patient Responses

Medication information

Score: 85.41/100

2050 Total Patient Responses

Prioritisation

Score: 75.11/100

2664 Total Patient Responses