Patient experience survey

2020

Happy Clients

2258

Surveys Completed

Life Anncron Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

94.56%

2258 Total Patient Responses

Overall Experience Score

8.95/10

2258 Total Patient Responses

Admission staff

Score: 98.02/100

  • Yes

  • No

2287 Total Patient Responses

Nursing staff

Score: 92.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2781 Total Patient Responses

Doctors

Score: 97.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2502 Total Patient Responses

Pain management

Score: 94.78/100

  • Always

  • Usually

  • Sometimes

  • Never

2177 Total Patient Responses

Hospital environment

Score: 89.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2811 Total Patient Responses

Responsiveness of staff

Score: 91.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2246 Total Patient Responses

Medication information

Score: 81.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2333 Total Patient Responses

Food

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2574 Total Patient Responses

Discharge information

Score: 77.45/100

  • Yes

  • No

2643 Total Patient Responses

Likely To Recommend Hospital

94.67%

1408 Total Patient Responses

Overall Experience Score

8.88/10

1408 Total Patient Responses

Reception staff

Score: 98.00/100

1399 Total Patient Responses

Nursing staff

Score: 97.44/100

1486 Total Patient Responses

Doctors

Score: 95.45/100

1453 Total Patient Responses

Pain management

Score: 94.74/100

1332 Total Patient Responses

Emergency Unit environment

Score: 98.71/100

1400 Total Patient Responses

Responsiveness of staff

Score: 96.12/100

1340 Total Patient Responses

Medication information

Score: 94.91/100

1297 Total Patient Responses

Prioritisation

Score: 87.38/100

1628 Total Patient Responses