Patient experience survey

2024

Happy Clients

2269

Surveys Completed

Life Anncron Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

94.54%

2269 Total Patient Responses

Overall Experience Score

8.92/10

2269 Total Patient Responses

Admission staff

Score: 98.00/100

  • Yes

  • No

2290 Total Patient Responses

Nursing staff

Score: 92.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2786 Total Patient Responses

Doctors

Score: 97.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2506 Total Patient Responses

Pain management

Score: 94.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2194 Total Patient Responses

Hospital environment

Score: 89.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2833 Total Patient Responses

Responsiveness of staff

Score: 91.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2250 Total Patient Responses

Medication information

Score: 80.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2320 Total Patient Responses

Food

Score: 88.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2590 Total Patient Responses

Discharge information

Score: 77.65/100

  • Yes

  • No

2646 Total Patient Responses

Likely To Recommend Hospital

95.52%

1360 Total Patient Responses

Overall Experience Score

8.95/10

1360 Total Patient Responses

Reception staff

Score: 98.15/100

1351 Total Patient Responses

Nursing staff

Score: 97.70/100

1434 Total Patient Responses

Doctors

Score: 95.72/100

1408 Total Patient Responses

Pain management

Score: 95.60/100

1274 Total Patient Responses

Emergency Unit environment

Score: 98.97/100

1354 Total Patient Responses

Responsiveness of staff

Score: 96.98/100

1291 Total Patient Responses

Medication information

Score: 95.77/100

1252 Total Patient Responses

Prioritisation

Score: 88.20/100

1574 Total Patient Responses