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Patient experience survey

2397

Happy Clients

2699

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-07-13 - 2025-07-13

Likely To Recommend Hospital

94.07%

2699 Total Patient Responses

Overall Experience Score

8.88/10

2699 Total Patient Responses

Admission staff

Score: 97.43/100

  • Yes

  • No

2745 Total Patient Responses

Nursing staff

Score: 91.99/100

  • Always

  • Usually

  • Sometimes

  • Never

3337 Total Patient Responses

Doctors

Score: 96.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2990 Total Patient Responses

Pain management

Score: 93.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2724 Total Patient Responses

Hospital environment

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3258 Total Patient Responses

Responsiveness of staff

Score: 89.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2782 Total Patient Responses

Medication information

Score: 83.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2902 Total Patient Responses

Food

Score: 88.64/100

  • Always

  • Usually

  • Sometimes

  • Never

3222 Total Patient Responses

Discharge information

Score: 78.12/100

  • Yes

  • No

3188 Total Patient Responses

Likely To Recommend Hospital

86.57%

1408 Total Patient Responses

Overall Experience Score

7.76/10

1408 Total Patient Responses

Reception staff

Score: 95.41/100

1393 Total Patient Responses

Nursing staff

Score: 93.56/100

1550 Total Patient Responses

Doctors

Score: 89.04/100

1480 Total Patient Responses

Pain management

Score: 87.17/100

1333 Total Patient Responses

Emergency Unit environment

Score: 96.40/100

1387 Total Patient Responses

Responsiveness of staff

Score: 89.83/100

1327 Total Patient Responses

Medication information

Score: 86.50/100

1319 Total Patient Responses

Prioritisation

Score: 77.15/100

1717 Total Patient Responses