Patient experience survey

1505

Happy Clients

1774

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

85.76%

1774 Total Patient Responses

Overall Experience Score

8.37/10

1774 Total Patient Responses

Admission Staff

Score: 97.48/100

  • Yes

  • No

1755 Total Patient Responses

Nursing Staff

Score: 88.53/100

1772 Total Patient Responses

Doctors

Score: 94.98/100

1764 Total Patient Responses

Pain Management

Score: 90.88/100

1597 Total Patient Responses

Hospital Environment

Score: 86.43/100

1706 Total Patient Responses

Responsiveness of Staff

Score: 86.11/100

1469 Total Patient Responses

Medication Information

Score: 79.88/100

1523 Total Patient Responses

Food

Score: 81.21/100

1669 Total Patient Responses

Discharge Information

Score: 72.58/100

1774 Total Patient Responses

Likely To Recommend Hospital

84.89%

1092 Total Patient Responses

Overall Experience Score

8.19/10

1092 Total Patient Responses

Reception Staff

Score: 96.12/100

1082 Total Patient Responses

Nursing Staff

Score: 93.98/100

1090 Total Patient Responses

Doctors

Score: 90.91/100

1074 Total Patient Responses

Pain Management

Score: 89.54/100

1023 Total Patient Responses

Emergency Unit Environment

Score: 97.68/100

1077 Total Patient Responses

Responsiveness of Staff

Score: 90.17/100

1007 Total Patient Responses

Medication Information

Score: 90.17/100

1017 Total Patient Responses

PRIORITISATION

Score: 79.90/100

1081 Total Patient Responses