Patient experience survey

744

Happy Clients

900

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

85.23%

900 Total Patient Responses

Overall Experience Score

8.25/10

900 Total Patient Responses

Admission Staff

Score: 96.55/100

  • Yes

  • No

890 Total Patient Responses

Nursing Staff

Score: 86.67/100

900 Total Patient Responses

Doctors

Score: 95.16/100

897 Total Patient Responses

Pain Management

Score: 89.14/100

844 Total Patient Responses

Hospital Environment

Score: 86.67/100

873 Total Patient Responses

Responsiveness of Staff

Score: 83.72/100

809 Total Patient Responses

Medication Information

Score: 76.05/100

819 Total Patient Responses

Food

Score: 81.89/100

852 Total Patient Responses

Discharge Information

Score: 74.06/100

900 Total Patient Responses

Likely To Recommend Hospital

84.20%

500 Total Patient Responses

Overall Experience Score

8.08/10

500 Total Patient Responses

Reception Staff

Score: 96.33/100

491 Total Patient Responses

Nursing Staff

Score: 93.27/100

496 Total Patient Responses

Doctors

Score: 90.56/100

489 Total Patient Responses

Pain Management

Score: 88.96/100

471 Total Patient Responses

Emergency Unit Environment

Score: 97.35/100

490 Total Patient Responses

Responsiveness of Staff

Score: 89.18/100

462 Total Patient Responses

Medication Information

Score: 92.18/100

473 Total Patient Responses

PRIORITISATION

Score: 77.60/100

495 Total Patient Responses