Patient experience survey

2406

Happy Clients

2699

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-04-17 - 2025-04-17

Likely To Recommend Hospital

94.11%

2699 Total Patient Responses

Overall Experience Score

8.91/10

2699 Total Patient Responses

Admission staff

Score: 97.37/100

  • Yes

  • No

2747 Total Patient Responses

Nursing staff

Score: 92.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3314 Total Patient Responses

Doctors

Score: 96.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2984 Total Patient Responses

Pain management

Score: 93.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2743 Total Patient Responses

Hospital environment

Score: 91.90/100

  • Always

  • Usually

  • Sometimes

  • Never

3262 Total Patient Responses

Responsiveness of staff

Score: 89.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2804 Total Patient Responses

Medication information

Score: 84.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2878 Total Patient Responses

Food

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3233 Total Patient Responses

Discharge information

Score: 78.86/100

  • Yes

  • No

3164 Total Patient Responses

Likely To Recommend Hospital

85.65%

1443 Total Patient Responses

Overall Experience Score

7.65/10

1443 Total Patient Responses

Reception staff

Score: 95.44/100

1424 Total Patient Responses

Nursing staff

Score: 93.16/100

1604 Total Patient Responses

Doctors

Score: 88.20/100

1517 Total Patient Responses

Pain management

Score: 86.99/100

1360 Total Patient Responses

Emergency Unit environment

Score: 95.83/100

1416 Total Patient Responses

Responsiveness of staff

Score: 89.35/100

1361 Total Patient Responses

Medication information

Score: 85.88/100

1353 Total Patient Responses

Prioritisation

Score: 76.23/100

1767 Total Patient Responses