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Patient experience survey

2212

Happy Clients

2531

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-10-16 - 2026-10-16

Likely To Recommend Hospital

93.63%

2530 Total Patient Responses

Overall Experience Score

8.74/10

2531 Total Patient Responses

Admission staff

Score: 97.41/100

  • Yes

  • No

2570 Total Patient Responses

Nursing staff

Score: 91.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3121 Total Patient Responses

Doctors

Score: 96.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2835 Total Patient Responses

Pain management

Score: 93.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2517 Total Patient Responses

Hospital environment

Score: 90.85/100

  • Always

  • Usually

  • Sometimes

  • Never

3107 Total Patient Responses

Responsiveness of staff

Score: 89.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2634 Total Patient Responses

Medication information

Score: 82.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2739 Total Patient Responses

Food

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3033 Total Patient Responses

Discharge information

Score: 76.78/100

  • Yes

  • No

2983 Total Patient Responses

Likely To Recommend Hospital

89.75%

1278 Total Patient Responses

Overall Experience Score

8.15/10

1278 Total Patient Responses

Reception staff

Score: 97.64/100

1270 Total Patient Responses

Nursing staff

Score: 95.99/100

1368 Total Patient Responses

Doctors

Score: 92.86/100

1313 Total Patient Responses

Pain management

Score: 90.77/100

1213 Total Patient Responses

Emergency Unit environment

Score: 97.70/100

1263 Total Patient Responses

Responsiveness of staff

Score: 93.02/100

1204 Total Patient Responses

Medication information

Score: 91.44/100

1192 Total Patient Responses

Prioritisation

Score: 79.41/100

1532 Total Patient Responses