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Patient experience survey

2256

Happy Clients

2539

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-06-19 - 2026-06-19

Likely To Recommend Hospital

94.36%

2537 Total Patient Responses

Overall Experience Score

8.88/10

2539 Total Patient Responses

Admission staff

Score: 97.67/100

  • Yes

  • No

2580 Total Patient Responses

Nursing staff

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3087 Total Patient Responses

Doctors

Score: 97.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2825 Total Patient Responses

Pain management

Score: 94.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2509 Total Patient Responses

Hospital environment

Score: 91.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3058 Total Patient Responses

Responsiveness of staff

Score: 90.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2591 Total Patient Responses

Medication information

Score: 83.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2692 Total Patient Responses

Food

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3056 Total Patient Responses

Discharge information

Score: 77.53/100

  • Yes

  • No

2998 Total Patient Responses

Likely To Recommend Hospital

89.01%

1292 Total Patient Responses

Overall Experience Score

8.13/10

1292 Total Patient Responses

Reception staff

Score: 97.28/100

1287 Total Patient Responses

Nursing staff

Score: 96.25/100

1380 Total Patient Responses

Doctors

Score: 92.70/100

1335 Total Patient Responses

Pain management

Score: 91.28/100

1227 Total Patient Responses

Emergency Unit environment

Score: 98.20/100

1278 Total Patient Responses

Responsiveness of staff

Score: 93.50/100

1216 Total Patient Responses

Medication information

Score: 91.51/100

1213 Total Patient Responses

Prioritisation

Score: 79.75/100

1548 Total Patient Responses