Patient experience survey

1579

Happy Clients

1917

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2017-04-19 - 2018-04-19

Likely To Recommend Hospital

84.36%

1917 Total Patient Responses

Overall Experience Score

8.13/10

1917 Total Patient Responses

Admission Staff

Score: 96.58/100

  • Yes

  • No

1896 Total Patient Responses

Nursing Staff

Score: 87.19/100

1915 Total Patient Responses

Doctors

Score: 94.90/100

1897 Total Patient Responses

Pain Management

Score: 88.11/100

1742 Total Patient Responses

Hospital Environment

Score: 84.20/100

1853 Total Patient Responses

Responsiveness of Staff

Score: 84.67/100

1588 Total Patient Responses

Medication Information

Score: 73.33/100

1603 Total Patient Responses

Food

Score: 78.84/100

1757 Total Patient Responses

Discharge Information

Score: 67.24/100

1917 Total Patient Responses

Likely To Recommend Hospital

83.04%

1010 Total Patient Responses

Overall Experience Score

8.05/10

1010 Total Patient Responses

Reception Staff

Score: 96.00/100

999 Total Patient Responses

Nursing Staff

Score: 93.47/100

1008 Total Patient Responses

Doctors

Score: 90.01/100

985 Total Patient Responses

Pain Management

Score: 88.96/100

933 Total Patient Responses

Emergency Unit Environment

Score: 97.67/100

988 Total Patient Responses

Responsiveness of Staff

Score: 91.00/100

911 Total Patient Responses

Medication Information

Score: 88.41/100

932 Total Patient Responses

PRIORITISATION

Score: 79.53/100

1005 Total Patient Responses