Patient experience survey

1417

Happy Clients

1650

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

86.09%

1650 Total Patient Responses

Overall Experience Score

8.39/10

1650 Total Patient Responses

Admission Staff

Score: 97.15/100

  • Yes

  • No

1626 Total Patient Responses

Nursing Staff

Score: 88.60/100

1647 Total Patient Responses

Doctors

Score: 94.63/100

1641 Total Patient Responses

Pain Management

Score: 91.27/100

1492 Total Patient Responses

Hospital Environment

Score: 86.21/100

1593 Total Patient Responses

Responsiveness of Staff

Score: 86.09/100

1359 Total Patient Responses

Medication Information

Score: 80.20/100

1412 Total Patient Responses

Food

Score: 80.82/100

1546 Total Patient Responses

Discharge Information

Score: 73.61/100

1650 Total Patient Responses

Likely To Recommend Hospital

83.70%

1022 Total Patient Responses

Overall Experience Score

8.11/10

1022 Total Patient Responses

Reception Staff

Score: 96.44/100

1010 Total Patient Responses

Nursing Staff

Score: 93.23/100

1022 Total Patient Responses

Doctors

Score: 90.41/100

1006 Total Patient Responses

Pain Management

Score: 88.27/100

955 Total Patient Responses

Emergency Unit Environment

Score: 97.02/100

1008 Total Patient Responses

Responsiveness of Staff

Score: 89.28/100

942 Total Patient Responses

Medication Information

Score: 88.61/100

957 Total Patient Responses

PRIORITISATION

Score: 79.29/100

1007 Total Patient Responses