Patient experience survey

2387

Happy Clients

2687

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2023-12-08 - 2024-12-08

Likely To Recommend Hospital

94.3%

2688 Total Patient Responses

Overall Experience Score

8.88/10

2687 Total Patient Responses

Admission staff

Score: 97.50/100

  • Yes

  • No

2729 Total Patient Responses

Nursing staff

Score: 92.10/100

  • Always

  • Usually

  • Sometimes

  • Never

3313 Total Patient Responses

Doctors

Score: 96.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2982 Total Patient Responses

Pain management

Score: 93.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2729 Total Patient Responses

Hospital environment

Score: 92.47/100

  • Always

  • Usually

  • Sometimes

  • Never

3232 Total Patient Responses

Responsiveness of staff

Score: 90.03/100

  • Always

  • Usually

  • Sometimes

  • Never

2797 Total Patient Responses

Medication information

Score: 84.03/100

  • Always

  • Usually

  • Sometimes

  • Never

2871 Total Patient Responses

Food

Score: 88.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3229 Total Patient Responses

Discharge information

Score: 78.37/100

  • Yes

  • No

3169 Total Patient Responses

Likely To Recommend Hospital

85.48%

1405 Total Patient Responses

Overall Experience Score

7.74/10

1404 Total Patient Responses

Reception staff

Score: 95.31/100

1385 Total Patient Responses

Nursing staff

Score: 92.89/100

1567 Total Patient Responses

Doctors

Score: 88.05/100

1480 Total Patient Responses

Pain management

Score: 87.01/100

1332 Total Patient Responses

Emergency Unit environment

Score: 95.66/100

1383 Total Patient Responses

Responsiveness of staff

Score: 89.42/100

1323 Total Patient Responses

Medication information

Score: 85.55/100

1315 Total Patient Responses

Prioritisation

Score: 77.55/100

1723 Total Patient Responses