Patient experience survey

1516

Happy Clients

1808

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2019-01-19 - 2020-01-19

Likely To Recommend Hospital

85.55%

1808 Total Patient Responses

Overall Experience Score

8.32/10

1808 Total Patient Responses

Admission Staff

Score: 97.05/100

  • Yes

  • No

1791 Total Patient Responses

Nursing Staff

Score: 88.04/100

1806 Total Patient Responses

Doctors

Score: 94.86/100

1798 Total Patient Responses

Pain Management

Score: 90.45/100

1628 Total Patient Responses

Hospital Environment

Score: 86.62/100

1735 Total Patient Responses

Responsiveness of Staff

Score: 85.59/100

1507 Total Patient Responses

Medication Information

Score: 79.01/100

1548 Total Patient Responses

Food

Score: 81.09/100

1691 Total Patient Responses

Discharge Information

Score: 71.71/100

1808 Total Patient Responses

Likely To Recommend Hospital

84.55%

1083 Total Patient Responses

Overall Experience Score

8.16/10

1083 Total Patient Responses

Reception Staff

Score: 96.26/100

1070 Total Patient Responses

Nursing Staff

Score: 94.37/100

1080 Total Patient Responses

Doctors

Score: 91.08/100

1066 Total Patient Responses

Pain Management

Score: 90.04/100

1014 Total Patient Responses

Emergency Unit Environment

Score: 97.66/100

1068 Total Patient Responses

Responsiveness of Staff

Score: 90.27/100

997 Total Patient Responses

Medication Information

Score: 90.80/100

1011 Total Patient Responses

PRIORITISATION

Score: 78.77/100

1070 Total Patient Responses