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Patient experience survey

2297

Happy Clients

2585

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-07-09 - 2026-07-09

Likely To Recommend Hospital

94.46%

2583 Total Patient Responses

Overall Experience Score

8.89/10

2585 Total Patient Responses

Admission staff

Score: 97.67/100

  • Yes

  • No

2626 Total Patient Responses

Nursing staff

Score: 92.76/100

  • Always

  • Usually

  • Sometimes

  • Never

3142 Total Patient Responses

Doctors

Score: 97.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2877 Total Patient Responses

Pain management

Score: 94.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2560 Total Patient Responses

Hospital environment

Score: 91.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3125 Total Patient Responses

Responsiveness of staff

Score: 90.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2644 Total Patient Responses

Medication information

Score: 83.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2750 Total Patient Responses

Food

Score: 89.63/100

  • Always

  • Usually

  • Sometimes

  • Never

3103 Total Patient Responses

Discharge information

Score: 77.36/100

  • Yes

  • No

3050 Total Patient Responses

Likely To Recommend Hospital

89.6%

1298 Total Patient Responses

Overall Experience Score

8.2/10

1298 Total Patient Responses

Reception staff

Score: 97.37/100

1293 Total Patient Responses

Nursing staff

Score: 96.27/100

1388 Total Patient Responses

Doctors

Score: 93.06/100

1342 Total Patient Responses

Pain management

Score: 91.57/100

1233 Total Patient Responses

Emergency Unit environment

Score: 98.21/100

1286 Total Patient Responses

Responsiveness of staff

Score: 93.21/100

1223 Total Patient Responses

Medication information

Score: 91.33/100

1223 Total Patient Responses

Prioritisation

Score: 80.09/100

1549 Total Patient Responses