Patient experience survey

956

Happy Clients

1154

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

85.53%

1154 Total Patient Responses

Overall Experience Score

8.28/10

1154 Total Patient Responses

Admission Staff

Score: 96.32/100

  • Yes

  • No

1149 Total Patient Responses

Nursing Staff

Score: 87.25/100

1153 Total Patient Responses

Doctors

Score: 95.30/100

1151 Total Patient Responses

Pain Management

Score: 88.76/100

1046 Total Patient Responses

Hospital Environment

Score: 86.73/100

1116 Total Patient Responses

Responsiveness of Staff

Score: 83.36/100

980 Total Patient Responses

Medication Information

Score: 77.06/100

997 Total Patient Responses

Food

Score: 82.34/100

1087 Total Patient Responses

Discharge Information

Score: 72.10/100

1154 Total Patient Responses

Likely To Recommend Hospital

85.24%

745 Total Patient Responses

Overall Experience Score

8.19/10

745 Total Patient Responses

Reception Staff

Score: 97.56/100

737 Total Patient Responses

Nursing Staff

Score: 94.93/100

742 Total Patient Responses

Doctors

Score: 92.78/100

736 Total Patient Responses

Pain Management

Score: 89.06/100

704 Total Patient Responses

Emergency Unit Environment

Score: 97.00/100

733 Total Patient Responses

Responsiveness of Staff

Score: 91.13/100

688 Total Patient Responses

Medication Information

Score: 91.98/100

698 Total Patient Responses

PRIORITISATION

Score: 79.27/100

736 Total Patient Responses