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Patient experience survey

2266

Happy Clients

2552

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-07-20 - 2026-07-20

Likely To Recommend Hospital

94.32%

2550 Total Patient Responses

Overall Experience Score

8.88/10

2552 Total Patient Responses

Admission staff

Score: 97.64/100

  • Yes

  • No

2591 Total Patient Responses

Nursing staff

Score: 92.67/100

  • Always

  • Usually

  • Sometimes

  • Never

3118 Total Patient Responses

Doctors

Score: 97.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2851 Total Patient Responses

Pain management

Score: 94.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2527 Total Patient Responses

Hospital environment

Score: 91.65/100

  • Always

  • Usually

  • Sometimes

  • Never

3092 Total Patient Responses

Responsiveness of staff

Score: 90.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2618 Total Patient Responses

Medication information

Score: 83.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2725 Total Patient Responses

Food

Score: 89.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3061 Total Patient Responses

Discharge information

Score: 77.28/100

  • Yes

  • No

3010 Total Patient Responses

Likely To Recommend Hospital

89.7%

1291 Total Patient Responses

Overall Experience Score

8.16/10

1291 Total Patient Responses

Reception staff

Score: 97.36/100

1286 Total Patient Responses

Nursing staff

Score: 96.31/100

1382 Total Patient Responses

Doctors

Score: 92.91/100

1337 Total Patient Responses

Pain management

Score: 91.35/100

1225 Total Patient Responses

Emergency Unit environment

Score: 98.20/100

1279 Total Patient Responses

Responsiveness of staff

Score: 93.42/100

1215 Total Patient Responses

Medication information

Score: 91.03/100

1215 Total Patient Responses

Prioritisation

Score: 79.98/100

1543 Total Patient Responses