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Patient experience survey

2243

Happy Clients

2554

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-09-07 - 2026-09-07

Likely To Recommend Hospital

93.81%

2553 Total Patient Responses

Overall Experience Score

8.78/10

2554 Total Patient Responses

Admission staff

Score: 97.44/100

  • Yes

  • No

2594 Total Patient Responses

Nursing staff

Score: 91.60/100

  • Always

  • Usually

  • Sometimes

  • Never

3135 Total Patient Responses

Doctors

Score: 96.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2859 Total Patient Responses

Pain management

Score: 94.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2541 Total Patient Responses

Hospital environment

Score: 91.27/100

  • Always

  • Usually

  • Sometimes

  • Never

3133 Total Patient Responses

Responsiveness of staff

Score: 89.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2653 Total Patient Responses

Medication information

Score: 82.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2756 Total Patient Responses

Food

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

3057 Total Patient Responses

Discharge information

Score: 77.07/100

  • Yes

  • No

3008 Total Patient Responses

Likely To Recommend Hospital

89.94%

1292 Total Patient Responses

Overall Experience Score

8.14/10

1292 Total Patient Responses

Reception staff

Score: 97.35/100

1284 Total Patient Responses

Nursing staff

Score: 96.27/100

1383 Total Patient Responses

Doctors

Score: 92.69/100

1330 Total Patient Responses

Pain management

Score: 90.86/100

1225 Total Patient Responses

Emergency Unit environment

Score: 97.65/100

1277 Total Patient Responses

Responsiveness of staff

Score: 93.42/100

1216 Total Patient Responses

Medication information

Score: 91.07/100

1209 Total Patient Responses

Prioritisation

Score: 79.36/100

1551 Total Patient Responses