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Patient experience survey

2391

Happy Clients

2689

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

94.16%

2689 Total Patient Responses

Overall Experience Score

8.89/10

2689 Total Patient Responses

Admission staff

Score: 97.49/100

  • Yes

  • No

2734 Total Patient Responses

Nursing staff

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

3320 Total Patient Responses

Doctors

Score: 96.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2981 Total Patient Responses

Pain management

Score: 93.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2721 Total Patient Responses

Hospital environment

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3245 Total Patient Responses

Responsiveness of staff

Score: 90.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2781 Total Patient Responses

Medication information

Score: 83.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2885 Total Patient Responses

Food

Score: 88.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3210 Total Patient Responses

Discharge information

Score: 78.26/100

  • Yes

  • No

3176 Total Patient Responses

Likely To Recommend Hospital

86.98%

1413 Total Patient Responses

Overall Experience Score

7.81/10

1413 Total Patient Responses

Reception staff

Score: 95.35/100

1398 Total Patient Responses

Nursing staff

Score: 93.55/100

1557 Total Patient Responses

Doctors

Score: 89.28/100

1486 Total Patient Responses

Pain management

Score: 87.45/100

1339 Total Patient Responses

Emergency Unit environment

Score: 96.34/100

1394 Total Patient Responses

Responsiveness of staff

Score: 90.01/100

1331 Total Patient Responses

Medication information

Score: 86.71/100

1324 Total Patient Responses

Prioritisation

Score: 77.45/100

1724 Total Patient Responses