Patient experience survey

2287

Happy Clients

2569

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

94.27%

2567 Total Patient Responses

Overall Experience Score

8.91/10

2569 Total Patient Responses

Admission staff

Score: 97.75/100

  • Yes

  • No

2609 Total Patient Responses

Nursing staff

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3119 Total Patient Responses

Doctors

Score: 97.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2857 Total Patient Responses

Pain management

Score: 94.24/100

  • Always

  • Usually

  • Sometimes

  • Never

2541 Total Patient Responses

Hospital environment

Score: 91.77/100

  • Always

  • Usually

  • Sometimes

  • Never

3104 Total Patient Responses

Responsiveness of staff

Score: 90.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2613 Total Patient Responses

Medication information

Score: 83.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2736 Total Patient Responses

Food

Score: 89.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3090 Total Patient Responses

Discharge information

Score: 77.53/100

  • Yes

  • No

3036 Total Patient Responses

Likely To Recommend Hospital

89.09%

1292 Total Patient Responses

Overall Experience Score

8.18/10

1292 Total Patient Responses

Reception staff

Score: 97.20/100

1287 Total Patient Responses

Nursing staff

Score: 96.25/100

1375 Total Patient Responses

Doctors

Score: 92.62/100

1334 Total Patient Responses

Pain management

Score: 91.29/100

1228 Total Patient Responses

Emergency Unit environment

Score: 98.36/100

1278 Total Patient Responses

Responsiveness of staff

Score: 93.60/100

1218 Total Patient Responses

Medication information

Score: 91.28/100

1215 Total Patient Responses

Prioritisation

Score: 80.35/100

1546 Total Patient Responses