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Patient experience survey

2302

Happy Clients

2597

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

93.8%

2596 Total Patient Responses

Overall Experience Score

8.87/10

2597 Total Patient Responses

Admission staff

Score: 97.58/100

  • Yes

  • No

2635 Total Patient Responses

Nursing staff

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

3167 Total Patient Responses

Doctors

Score: 96.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2871 Total Patient Responses

Pain management

Score: 93.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2594 Total Patient Responses

Hospital environment

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3123 Total Patient Responses

Responsiveness of staff

Score: 89.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2657 Total Patient Responses

Medication information

Score: 83.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2769 Total Patient Responses

Food

Score: 88.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3135 Total Patient Responses

Discharge information

Score: 78.24/100

  • Yes

  • No

3069 Total Patient Responses

Likely To Recommend Hospital

86.83%

1352 Total Patient Responses

Overall Experience Score

7.81/10

1352 Total Patient Responses

Reception staff

Score: 95.98/100

1343 Total Patient Responses

Nursing staff

Score: 94.32/100

1479 Total Patient Responses

Doctors

Score: 89.92/100

1417 Total Patient Responses

Pain management

Score: 88.01/100

1293 Total Patient Responses

Emergency Unit environment

Score: 97.01/100

1337 Total Patient Responses

Responsiveness of staff

Score: 90.36/100

1276 Total Patient Responses

Medication information

Score: 88.24/100

1275 Total Patient Responses

Prioritisation

Score: 77.79/100

1634 Total Patient Responses