Patient experience survey

2382

Happy Clients

2681

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-08-29 - 2025-08-29

Likely To Recommend Hospital

94.14%

2681 Total Patient Responses

Overall Experience Score

8.89/10

2681 Total Patient Responses

Admission staff

Score: 97.41/100

  • Yes

  • No

2721 Total Patient Responses

Nursing staff

Score: 92.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3285 Total Patient Responses

Doctors

Score: 96.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2955 Total Patient Responses

Pain management

Score: 93.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2698 Total Patient Responses

Hospital environment

Score: 91.62/100

  • Always

  • Usually

  • Sometimes

  • Never

3227 Total Patient Responses

Responsiveness of staff

Score: 90.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2742 Total Patient Responses

Medication information

Score: 83.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2858 Total Patient Responses

Food

Score: 88.86/100

  • Always

  • Usually

  • Sometimes

  • Never

3222 Total Patient Responses

Discharge information

Score: 78.08/100

  • Yes

  • No

3178 Total Patient Responses

Likely To Recommend Hospital

86.86%

1378 Total Patient Responses

Overall Experience Score

7.86/10

1378 Total Patient Responses

Reception staff

Score: 95.68/100

1365 Total Patient Responses

Nursing staff

Score: 94.05/100

1511 Total Patient Responses

Doctors

Score: 89.68/100

1443 Total Patient Responses

Pain management

Score: 87.74/100

1313 Total Patient Responses

Emergency Unit environment

Score: 96.92/100

1362 Total Patient Responses

Responsiveness of staff

Score: 90.54/100

1300 Total Patient Responses

Medication information

Score: 87.53/100

1291 Total Patient Responses

Prioritisation

Score: 78.08/100

1669 Total Patient Responses