Patient experience survey

2305

Happy Clients

2599

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-10-31 - 2025-10-31

Likely To Recommend Hospital

93.8%

2598 Total Patient Responses

Overall Experience Score

8.87/10

2599 Total Patient Responses

Admission staff

Score: 97.59/100

  • Yes

  • No

2637 Total Patient Responses

Nursing staff

Score: 92.06/100

  • Always

  • Usually

  • Sometimes

  • Never

3172 Total Patient Responses

Doctors

Score: 96.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2874 Total Patient Responses

Pain management

Score: 93.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2595 Total Patient Responses

Hospital environment

Score: 91.74/100

  • Always

  • Usually

  • Sometimes

  • Never

3125 Total Patient Responses

Responsiveness of staff

Score: 89.77/100

  • Always

  • Usually

  • Sometimes

  • Never

2658 Total Patient Responses

Medication information

Score: 83.24/100

  • Always

  • Usually

  • Sometimes

  • Never

2770 Total Patient Responses

Food

Score: 88.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3138 Total Patient Responses

Discharge information

Score: 78.33/100

  • Yes

  • No

3073 Total Patient Responses

Likely To Recommend Hospital

86.72%

1363 Total Patient Responses

Overall Experience Score

7.81/10

1363 Total Patient Responses

Reception staff

Score: 95.93/100

1353 Total Patient Responses

Nursing staff

Score: 94.36/100

1489 Total Patient Responses

Doctors

Score: 89.92/100

1427 Total Patient Responses

Pain management

Score: 87.96/100

1304 Total Patient Responses

Emergency Unit environment

Score: 97.10/100

1347 Total Patient Responses

Responsiveness of staff

Score: 90.43/100

1285 Total Patient Responses

Medication information

Score: 88.10/100

1286 Total Patient Responses

Prioritisation

Score: 78.00/100

1643 Total Patient Responses