Patient experience survey

2420

Happy Clients

2722

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

94.05%

2722 Total Patient Responses

Overall Experience Score

8.89/10

2722 Total Patient Responses

Admission staff

Score: 97.43/100

  • Yes

  • No

2769 Total Patient Responses

Nursing staff

Score: 91.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3351 Total Patient Responses

Doctors

Score: 96.58/100

  • Always

  • Usually

  • Sometimes

  • Never

3012 Total Patient Responses

Pain management

Score: 93.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2756 Total Patient Responses

Hospital environment

Score: 91.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3282 Total Patient Responses

Responsiveness of staff

Score: 90.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2831 Total Patient Responses

Medication information

Score: 83.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2924 Total Patient Responses

Food

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

3248 Total Patient Responses

Discharge information

Score: 78.56/100

  • Yes

  • No

3197 Total Patient Responses

Likely To Recommend Hospital

87.11%

1381 Total Patient Responses

Overall Experience Score

7.84/10

1381 Total Patient Responses

Reception staff

Score: 95.39/100

1366 Total Patient Responses

Nursing staff

Score: 93.67/100

1523 Total Patient Responses

Doctors

Score: 89.27/100

1450 Total Patient Responses

Pain management

Score: 87.83/100

1306 Total Patient Responses

Emergency Unit environment

Score: 96.11/100

1361 Total Patient Responses

Responsiveness of staff

Score: 90.19/100

1295 Total Patient Responses

Medication information

Score: 86.85/100

1293 Total Patient Responses

Prioritisation

Score: 77.43/100

1686 Total Patient Responses