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Patient experience survey

2390

Happy Clients

2679

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

94.4%

2679 Total Patient Responses

Overall Experience Score

8.92/10

2679 Total Patient Responses

Admission staff

Score: 97.40/100

  • Yes

  • No

2727 Total Patient Responses

Nursing staff

Score: 92.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3292 Total Patient Responses

Doctors

Score: 96.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2968 Total Patient Responses

Pain management

Score: 93.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2715 Total Patient Responses

Hospital environment

Score: 91.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3227 Total Patient Responses

Responsiveness of staff

Score: 90.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2795 Total Patient Responses

Medication information

Score: 84.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2871 Total Patient Responses

Food

Score: 89.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3192 Total Patient Responses

Discharge information

Score: 78.81/100

  • Yes

  • No

3146 Total Patient Responses

Likely To Recommend Hospital

86.62%

1390 Total Patient Responses

Overall Experience Score

7.78/10

1390 Total Patient Responses

Reception staff

Score: 95.27/100

1373 Total Patient Responses

Nursing staff

Score: 93.47/100

1537 Total Patient Responses

Doctors

Score: 88.86/100

1460 Total Patient Responses

Pain management

Score: 87.63/100

1310 Total Patient Responses

Emergency Unit environment

Score: 95.99/100

1370 Total Patient Responses

Responsiveness of staff

Score: 89.56/100

1303 Total Patient Responses

Medication information

Score: 86.32/100

1301 Total Patient Responses

Prioritisation

Score: 76.93/100

1695 Total Patient Responses