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Patient experience survey

2337

Happy Clients

2629

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

93.99%

2628 Total Patient Responses

Overall Experience Score

8.89/10

2629 Total Patient Responses

Admission staff

Score: 97.58/100

  • Yes

  • No

2669 Total Patient Responses

Nursing staff

Score: 92.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3195 Total Patient Responses

Doctors

Score: 96.93/100

  • Always

  • Usually

  • Sometimes

  • Never

2907 Total Patient Responses

Pain management

Score: 93.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2628 Total Patient Responses

Hospital environment

Score: 91.84/100

  • Always

  • Usually

  • Sometimes

  • Never

3165 Total Patient Responses

Responsiveness of staff

Score: 89.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2690 Total Patient Responses

Medication information

Score: 83.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2796 Total Patient Responses

Food

Score: 88.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3170 Total Patient Responses

Discharge information

Score: 78.88/100

  • Yes

  • No

3097 Total Patient Responses

Likely To Recommend Hospital

86.54%

1389 Total Patient Responses

Overall Experience Score

7.85/10

1389 Total Patient Responses

Reception staff

Score: 95.94/100

1379 Total Patient Responses

Nursing staff

Score: 94.49/100

1514 Total Patient Responses

Doctors

Score: 90.05/100

1451 Total Patient Responses

Pain management

Score: 88.24/100

1327 Total Patient Responses

Emergency Unit environment

Score: 97.45/100

1373 Total Patient Responses

Responsiveness of staff

Score: 90.77/100

1311 Total Patient Responses

Medication information

Score: 88.37/100

1307 Total Patient Responses

Prioritisation

Score: 78.33/100

1673 Total Patient Responses