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Patient experience survey

2294

Happy Clients

2589

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

93.97%

2588 Total Patient Responses

Overall Experience Score

8.86/10

2589 Total Patient Responses

Admission staff

Score: 97.87/100

  • Yes

  • No

2617 Total Patient Responses

Nursing staff

Score: 92.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3144 Total Patient Responses

Doctors

Score: 97.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2865 Total Patient Responses

Pain management

Score: 93.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2569 Total Patient Responses

Hospital environment

Score: 91.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3123 Total Patient Responses

Responsiveness of staff

Score: 90.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2618 Total Patient Responses

Medication information

Score: 83.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2737 Total Patient Responses

Food

Score: 89.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3118 Total Patient Responses

Discharge information

Score: 78.44/100

  • Yes

  • No

3063 Total Patient Responses

Likely To Recommend Hospital

87.59%

1313 Total Patient Responses

Overall Experience Score

8.02/10

1313 Total Patient Responses

Reception staff

Score: 96.63/100

1307 Total Patient Responses

Nursing staff

Score: 95.42/100

1410 Total Patient Responses

Doctors

Score: 91.40/100

1363 Total Patient Responses

Pain management

Score: 89.86/100

1252 Total Patient Responses

Emergency Unit environment

Score: 97.92/100

1297 Total Patient Responses

Responsiveness of staff

Score: 91.73/100

1234 Total Patient Responses

Medication information

Score: 89.56/100

1236 Total Patient Responses

Prioritisation

Score: 80.14/100

1567 Total Patient Responses