Patient experience survey

2288

Happy Clients

2581

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

93.88%

2581 Total Patient Responses

Overall Experience Score

8.86/10

2581 Total Patient Responses

Admission staff

Score: 97.39/100

  • Yes

  • No

2622 Total Patient Responses

Nursing staff

Score: 92.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3142 Total Patient Responses

Doctors

Score: 96.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2845 Total Patient Responses

Pain management

Score: 93.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2581 Total Patient Responses

Hospital environment

Score: 91.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3102 Total Patient Responses

Responsiveness of staff

Score: 90.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2623 Total Patient Responses

Medication information

Score: 83.24/100

  • Always

  • Usually

  • Sometimes

  • Never

2745 Total Patient Responses

Food

Score: 88.58/100

  • Always

  • Usually

  • Sometimes

  • Never

3106 Total Patient Responses

Discharge information

Score: 78.07/100

  • Yes

  • No

3057 Total Patient Responses

Likely To Recommend Hospital

86.67%

1336 Total Patient Responses

Overall Experience Score

7.78/10

1336 Total Patient Responses

Reception staff

Score: 95.78/100

1327 Total Patient Responses

Nursing staff

Score: 93.89/100

1463 Total Patient Responses

Doctors

Score: 89.85/100

1396 Total Patient Responses

Pain management

Score: 87.73/100

1280 Total Patient Responses

Emergency Unit environment

Score: 96.89/100

1320 Total Patient Responses

Responsiveness of staff

Score: 90.23/100

1259 Total Patient Responses

Medication information

Score: 87.60/100

1258 Total Patient Responses

Prioritisation

Score: 77.76/100

1609 Total Patient Responses