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Patient experience survey

2267

Happy Clients

2566

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

93.68%

2564 Total Patient Responses

Overall Experience Score

8.84/10

2566 Total Patient Responses

Admission staff

Score: 97.71/100

  • Yes

  • No

2599 Total Patient Responses

Nursing staff

Score: 92.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3113 Total Patient Responses

Doctors

Score: 97.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2843 Total Patient Responses

Pain management

Score: 93.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2553 Total Patient Responses

Hospital environment

Score: 91.70/100

  • Always

  • Usually

  • Sometimes

  • Never

3102 Total Patient Responses

Responsiveness of staff

Score: 90.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2610 Total Patient Responses

Medication information

Score: 83.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2742 Total Patient Responses

Food

Score: 88.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3088 Total Patient Responses

Discharge information

Score: 77.94/100

  • Yes

  • No

3038 Total Patient Responses

Likely To Recommend Hospital

88.24%

1293 Total Patient Responses

Overall Experience Score

8.09/10

1293 Total Patient Responses

Reception staff

Score: 96.74/100

1287 Total Patient Responses

Nursing staff

Score: 95.52/100

1385 Total Patient Responses

Doctors

Score: 91.24/100

1346 Total Patient Responses

Pain management

Score: 90.27/100

1233 Total Patient Responses

Emergency Unit environment

Score: 98.13/100

1281 Total Patient Responses

Responsiveness of staff

Score: 92.52/100

1217 Total Patient Responses

Medication information

Score: 89.82/100

1218 Total Patient Responses

Prioritisation

Score: 80.71/100

1545 Total Patient Responses