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Patient experience survey

2381

Happy Clients

2680

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-07-20 - 2025-07-20

Likely To Recommend Hospital

94.11%

2680 Total Patient Responses

Overall Experience Score

8.88/10

2680 Total Patient Responses

Admission staff

Score: 97.33/100

  • Yes

  • No

2726 Total Patient Responses

Nursing staff

Score: 91.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3314 Total Patient Responses

Doctors

Score: 96.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2969 Total Patient Responses

Pain management

Score: 93.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2701 Total Patient Responses

Hospital environment

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3231 Total Patient Responses

Responsiveness of staff

Score: 89.93/100

  • Always

  • Usually

  • Sometimes

  • Never

2765 Total Patient Responses

Medication information

Score: 83.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2882 Total Patient Responses

Food

Score: 88.85/100

  • Always

  • Usually

  • Sometimes

  • Never

3201 Total Patient Responses

Discharge information

Score: 78.04/100

  • Yes

  • No

3169 Total Patient Responses

Likely To Recommend Hospital

86.77%

1414 Total Patient Responses

Overall Experience Score

7.79/10

1414 Total Patient Responses

Reception staff

Score: 95.50/100

1399 Total Patient Responses

Nursing staff

Score: 93.62/100

1554 Total Patient Responses

Doctors

Score: 89.13/100

1485 Total Patient Responses

Pain management

Score: 87.32/100

1341 Total Patient Responses

Emergency Unit environment

Score: 96.41/100

1393 Total Patient Responses

Responsiveness of staff

Score: 90.09/100

1332 Total Patient Responses

Medication information

Score: 86.64/100

1325 Total Patient Responses

Prioritisation

Score: 77.45/100

1726 Total Patient Responses