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Patient experience survey

2243

Happy Clients

2565

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2025-09-26 - 2026-09-26

Likely To Recommend Hospital

93.61%

2564 Total Patient Responses

Overall Experience Score

8.75/10

2565 Total Patient Responses

Admission staff

Score: 97.47/100

  • Yes

  • No

2608 Total Patient Responses

Nursing staff

Score: 91.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3160 Total Patient Responses

Doctors

Score: 96.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2875 Total Patient Responses

Pain management

Score: 93.87/100

  • Always

  • Usually

  • Sometimes

  • Never

2550 Total Patient Responses

Hospital environment

Score: 91.04/100

  • Always

  • Usually

  • Sometimes

  • Never

3151 Total Patient Responses

Responsiveness of staff

Score: 89.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2670 Total Patient Responses

Medication information

Score: 82.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2772 Total Patient Responses

Food

Score: 89.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3066 Total Patient Responses

Discharge information

Score: 77.01/100

  • Yes

  • No

3021 Total Patient Responses

Likely To Recommend Hospital

89.92%

1290 Total Patient Responses

Overall Experience Score

8.17/10

1290 Total Patient Responses

Reception staff

Score: 97.50/100

1281 Total Patient Responses

Nursing staff

Score: 96.17/100

1381 Total Patient Responses

Doctors

Score: 92.97/100

1323 Total Patient Responses

Pain management

Score: 90.83/100

1222 Total Patient Responses

Emergency Unit environment

Score: 97.88/100

1274 Total Patient Responses

Responsiveness of staff

Score: 93.25/100

1215 Total Patient Responses

Medication information

Score: 91.37/100

1205 Total Patient Responses

Prioritisation

Score: 79.70/100

1547 Total Patient Responses