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Patient experience survey

2353

Happy Clients

2650

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

94.04%

2650 Total Patient Responses

Overall Experience Score

8.88/10

2650 Total Patient Responses

Admission staff

Score: 97.38/100

  • Yes

  • No

2694 Total Patient Responses

Nursing staff

Score: 92.29/100

  • Always

  • Usually

  • Sometimes

  • Never

3234 Total Patient Responses

Doctors

Score: 96.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2916 Total Patient Responses

Pain management

Score: 93.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2652 Total Patient Responses

Hospital environment

Score: 91.60/100

  • Always

  • Usually

  • Sometimes

  • Never

3180 Total Patient Responses

Responsiveness of staff

Score: 90.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2699 Total Patient Responses

Medication information

Score: 83.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2815 Total Patient Responses

Food

Score: 88.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3193 Total Patient Responses

Discharge information

Score: 78.30/100

  • Yes

  • No

3136 Total Patient Responses

Likely To Recommend Hospital

86.55%

1360 Total Patient Responses

Overall Experience Score

7.81/10

1360 Total Patient Responses

Reception staff

Score: 95.70/100

1350 Total Patient Responses

Nursing staff

Score: 93.86/100

1489 Total Patient Responses

Doctors

Score: 89.76/100

1421 Total Patient Responses

Pain management

Score: 87.60/100

1298 Total Patient Responses

Emergency Unit environment

Score: 96.95/100

1344 Total Patient Responses

Responsiveness of staff

Score: 90.45/100

1278 Total Patient Responses

Medication information

Score: 87.69/100

1275 Total Patient Responses

Prioritisation

Score: 78.12/100

1636 Total Patient Responses