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Patient experience survey

2413

Happy Clients

2706

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

94.16%

2706 Total Patient Responses

Overall Experience Score

8.92/10

2706 Total Patient Responses

Admission staff

Score: 97.37/100

  • Yes

  • No

2754 Total Patient Responses

Nursing staff

Score: 92.04/100

  • Always

  • Usually

  • Sometimes

  • Never

3324 Total Patient Responses

Doctors

Score: 96.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2999 Total Patient Responses

Pain management

Score: 93.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2744 Total Patient Responses

Hospital environment

Score: 91.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3256 Total Patient Responses

Responsiveness of staff

Score: 90.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2811 Total Patient Responses

Medication information

Score: 84.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2895 Total Patient Responses

Food

Score: 89.46/100

  • Always

  • Usually

  • Sometimes

  • Never

3231 Total Patient Responses

Discharge information

Score: 78.75/100

  • Yes

  • No

3172 Total Patient Responses

Likely To Recommend Hospital

85.98%

1427 Total Patient Responses

Overall Experience Score

7.7/10

1427 Total Patient Responses

Reception staff

Score: 95.31/100

1408 Total Patient Responses

Nursing staff

Score: 93.26/100

1586 Total Patient Responses

Doctors

Score: 88.59/100

1501 Total Patient Responses

Pain management

Score: 87.14/100

1345 Total Patient Responses

Emergency Unit environment

Score: 96.00/100

1400 Total Patient Responses

Responsiveness of staff

Score: 89.37/100

1345 Total Patient Responses

Medication information

Score: 86.16/100

1337 Total Patient Responses

Prioritisation

Score: 76.75/100

1740 Total Patient Responses