Patient experience survey

2376

Happy Clients

2673

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-08-08 - 2025-08-08

Likely To Recommend Hospital

94.17%

2673 Total Patient Responses

Overall Experience Score

8.89/10

2673 Total Patient Responses

Admission staff

Score: 97.38/100

  • Yes

  • No

2717 Total Patient Responses

Nursing staff

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

3286 Total Patient Responses

Doctors

Score: 96.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2959 Total Patient Responses

Pain management

Score: 93.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2697 Total Patient Responses

Hospital environment

Score: 91.65/100

  • Always

  • Usually

  • Sometimes

  • Never

3229 Total Patient Responses

Responsiveness of staff

Score: 90.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2747 Total Patient Responses

Medication information

Score: 83.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2852 Total Patient Responses

Food

Score: 88.77/100

  • Always

  • Usually

  • Sometimes

  • Never

3200 Total Patient Responses

Discharge information

Score: 78.19/100

  • Yes

  • No

3159 Total Patient Responses

Likely To Recommend Hospital

86.62%

1398 Total Patient Responses

Overall Experience Score

7.83/10

1398 Total Patient Responses

Reception staff

Score: 95.52/100

1385 Total Patient Responses

Nursing staff

Score: 93.81/100

1536 Total Patient Responses

Doctors

Score: 89.39/100

1470 Total Patient Responses

Pain management

Score: 87.14/100

1330 Total Patient Responses

Emergency Unit environment

Score: 96.38/100

1382 Total Patient Responses

Responsiveness of staff

Score: 89.83/100

1317 Total Patient Responses

Medication information

Score: 86.99/100

1314 Total Patient Responses

Prioritisation

Score: 77.62/100

1700 Total Patient Responses