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Patient experience survey

2389

Happy Clients

2687

Surveys Completed

Life Cosmos Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

94.16%

2687 Total Patient Responses

Overall Experience Score

8.89/10

2687 Total Patient Responses

Admission staff

Score: 97.49/100

  • Yes

  • No

2732 Total Patient Responses

Nursing staff

Score: 92.07/100

  • Always

  • Usually

  • Sometimes

  • Never

3318 Total Patient Responses

Doctors

Score: 96.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2981 Total Patient Responses

Pain management

Score: 93.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2719 Total Patient Responses

Hospital environment

Score: 91.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3244 Total Patient Responses

Responsiveness of staff

Score: 89.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2781 Total Patient Responses

Medication information

Score: 83.78/100

  • Always

  • Usually

  • Sometimes

  • Never

2885 Total Patient Responses

Food

Score: 89.01/100

  • Always

  • Usually

  • Sometimes

  • Never

3209 Total Patient Responses

Discharge information

Score: 78.19/100

  • Yes

  • No

3175 Total Patient Responses

Likely To Recommend Hospital

86.98%

1413 Total Patient Responses

Overall Experience Score

7.81/10

1413 Total Patient Responses

Reception staff

Score: 95.35/100

1398 Total Patient Responses

Nursing staff

Score: 93.55/100

1557 Total Patient Responses

Doctors

Score: 89.28/100

1486 Total Patient Responses

Pain management

Score: 87.45/100

1339 Total Patient Responses

Emergency Unit environment

Score: 96.34/100

1394 Total Patient Responses

Responsiveness of staff

Score: 90.01/100

1331 Total Patient Responses

Medication information

Score: 86.71/100

1324 Total Patient Responses

Prioritisation

Score: 77.45/100

1724 Total Patient Responses