Patient experience survey

2609

Happy Clients

3058

Surveys Completed

Life Westville Hospital

Reporting Period: 2017-08-21 - 2018-08-21

Likely To Recommend Hospital

84.85%

3058 Total Patient Responses

Overall Experience Score

8.33/10

3058 Total Patient Responses

Admission Staff

Score: 96.31/100

  • Yes

  • No

3000 Total Patient Responses

Nursing Staff

Score: 89.56/100

3054 Total Patient Responses

Doctors

Score: 94.58/100

3038 Total Patient Responses

Pain Management

Score: 89.64/100

2453 Total Patient Responses

Hospital Environment

Score: 82.90/100

2750 Total Patient Responses

Responsiveness of Staff

Score: 84.85/100

2269 Total Patient Responses

Medication Information

Score: 76.72/100

2318 Total Patient Responses

Food

Score: 79.66/100

2690 Total Patient Responses

Discharge Information

Score: 67.76/100

3058 Total Patient Responses

Likely To Recommend Hospital

85.78%

750 Total Patient Responses

Overall Experience Score

8.33/10

750 Total Patient Responses

Reception Staff

Score: 97.30/100

742 Total Patient Responses

Nursing Staff

Score: 95.76/100

750 Total Patient Responses

Doctors

Score: 90.84/100

743 Total Patient Responses

Pain Management

Score: 92.28/100

674 Total Patient Responses

Emergency Unit Environment

Score: 98.64/100

737 Total Patient Responses

Responsiveness of Staff

Score: 94.17/100

686 Total Patient Responses

Medication Information

Score: 90.15/100

680 Total Patient Responses

PRIORITISATION

Score: 81.69/100

741 Total Patient Responses