Patient experience survey

2617

Happy Clients

3066

Surveys Completed

Life Westville Hospital

Reporting Period: 2017-04-24 - 2018-04-24

Likely To Recommend Hospital

85.39%

3066 Total Patient Responses

Overall Experience Score

8.35/10

3066 Total Patient Responses

Admission Staff

Score: 96.37/100

  • Yes

  • No

3002 Total Patient Responses

Nursing Staff

Score: 89.79/100

3062 Total Patient Responses

Doctors

Score: 94.96/100

3043 Total Patient Responses

Pain Management

Score: 89.94/100

2469 Total Patient Responses

Hospital Environment

Score: 83.36/100

2756 Total Patient Responses

Responsiveness of Staff

Score: 85.28/100

2274 Total Patient Responses

Medication Information

Score: 76.83/100

2336 Total Patient Responses

Food

Score: 79.95/100

2704 Total Patient Responses

Discharge Information

Score: 68.48/100

3066 Total Patient Responses

Likely To Recommend Hospital

86.18%

781 Total Patient Responses

Overall Experience Score

8.37/10

781 Total Patient Responses

Reception Staff

Score: 97.01/100

770 Total Patient Responses

Nursing Staff

Score: 95.92/100

781 Total Patient Responses

Doctors

Score: 91.60/100

775 Total Patient Responses

Pain Management

Score: 92.67/100

709 Total Patient Responses

Emergency Unit Environment

Score: 98.70/100

768 Total Patient Responses

Responsiveness of Staff

Score: 93.78/100

707 Total Patient Responses

Medication Information

Score: 89.50/100

714 Total Patient Responses

PRIORITISATION

Score: 81.70/100

773 Total Patient Responses