Patient Experience Survey | Life Westville Hospital

Patient experience survey

1271

Happy Clients

1531

Surveys Completed

Life Westville Hospital

Reporting Period: 2020-07-22 - 2021-07-22

Likely To Recommend Hospital

83.18%

1531 Total Patient Responses

Overall Experience Score

8.25/10

1531 Total Patient Responses

Admission Staff

Score: 94.55/100

  • Yes

  • No

1491 Total Patient Responses

Nursing Staff

Score: 87.81/100

1531 Total Patient Responses

Doctors

Score: 94.90/100

1523 Total Patient Responses

Pain Management

Score: 88.56/100

1213 Total Patient Responses

Hospital Environment

Score: 83.74/100

1358 Total Patient Responses

Responsiveness of Staff

Score: 81.97/100

1170 Total Patient Responses

Medication Information

Score: 73.05/100

1135 Total Patient Responses

Food

Score: 83.06/100

1379 Total Patient Responses

Discharge Information

Score: 68.84/100

1531 Total Patient Responses

Likely To Recommend Hospital

82.04%

449 Total Patient Responses

Overall Experience Score

7.96/10

449 Total Patient Responses

Reception Staff

Score: 96.22/100

423 Total Patient Responses

Nursing Staff

Score: 91.83/100

447 Total Patient Responses

Doctors

Score: 86.89/100

438 Total Patient Responses

Pain Management

Score: 88.41/100

397 Total Patient Responses

Emergency Unit Environment

Score: 96.13/100

439 Total Patient Responses

Responsiveness of Staff

Score: 88.94/100

407 Total Patient Responses

Medication Information

Score: 85.17/100

391 Total Patient Responses

PRIORITISATION

Score: 77.70/100

444 Total Patient Responses