×

Patient experience survey

2985

Happy Clients

3525

Surveys Completed

Life Westville Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

90.41%

3525 Total Patient Responses

Overall Experience Score

8.47/10

3525 Total Patient Responses

Admission staff

Score: 96.00/100

  • Yes

  • No

3578 Total Patient Responses

Nursing staff

Score: 90.78/100

  • Always

  • Usually

  • Sometimes

  • Never

4385 Total Patient Responses

Doctors

Score: 94.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4043 Total Patient Responses

Pain management

Score: 91.86/100

  • Always

  • Usually

  • Sometimes

  • Never

3304 Total Patient Responses

Hospital environment

Score: 87.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4386 Total Patient Responses

Responsiveness of staff

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

3410 Total Patient Responses

Medication information

Score: 78.82/100

  • Always

  • Usually

  • Sometimes

  • Never

3609 Total Patient Responses

Food

Score: 86.64/100

  • Always

  • Usually

  • Sometimes

  • Never

4327 Total Patient Responses

Discharge information

Score: 71.64/100

  • Yes

  • No

4312 Total Patient Responses

Likely To Recommend Hospital

90.94%

1414 Total Patient Responses

Overall Experience Score

8.65/10

1414 Total Patient Responses

Reception staff

Score: 97.14/100

1399 Total Patient Responses

Nursing staff

Score: 96.72/100

1501 Total Patient Responses

Doctors

Score: 90.82/100

1468 Total Patient Responses

Pain management

Score: 92.68/100

1326 Total Patient Responses

Emergency Unit environment

Score: 98.43/100

1397 Total Patient Responses

Responsiveness of staff

Score: 95.53/100

1341 Total Patient Responses

Medication information

Score: 92.41/100

1291 Total Patient Responses

Prioritisation

Score: 84.99/100

1681 Total Patient Responses