Patient experience survey

508

Happy Clients

627

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

81.77%

627 Total Patient Responses

Overall Experience Score

8.04/10

627 Total Patient Responses

Admission Staff

Score: 95.63/100

  • Yes

  • No

615 Total Patient Responses

Nursing Staff

Score: 87.00/100

625 Total Patient Responses

Doctors

Score: 95.58/100

625 Total Patient Responses

Pain Management

Score: 89.37/100

567 Total Patient Responses

Hospital Environment

Score: 86.68/100

614 Total Patient Responses

Responsiveness of Staff

Score: 83.15/100

542 Total Patient Responses

Medication Information

Score: 72.07/100

565 Total Patient Responses

Food

Score: 84.17/100

590 Total Patient Responses

Discharge Information

Score: 67.30/100

627 Total Patient Responses

Likely To Recommend Hospital

78.07%

354 Total Patient Responses

Overall Experience Score

7.82/10

354 Total Patient Responses

Reception Staff

Score: 91.20/100

341 Total Patient Responses

Nursing Staff

Score: 92.96/100

354 Total Patient Responses

Doctors

Score: 89.43/100

351 Total Patient Responses

Pain Management

Score: 87.30/100

315 Total Patient Responses

Emergency Unit Environment

Score: 97.36/100

341 Total Patient Responses

Responsiveness of Staff

Score: 89.23/100

325 Total Patient Responses

Medication Information

Score: 84.33/100

319 Total Patient Responses

PRIORITISATION

Score: 77.16/100

351 Total Patient Responses