Patient experience survey

952

Happy Clients

1153

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-04-21 - 2026-04-21

Likely To Recommend Hospital

88.38%

1153 Total Patient Responses

Overall Experience Score

8.25/10

1153 Total Patient Responses

Admission staff

Score: 94.55/100

  • Yes

  • No

1188 Total Patient Responses

Nursing staff

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1412 Total Patient Responses

Doctors

Score: 94.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1328 Total Patient Responses

Pain management

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1213 Total Patient Responses

Hospital environment

Score: 88.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1458 Total Patient Responses

Responsiveness of staff

Score: 89.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1250 Total Patient Responses

Medication information

Score: 81.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1391 Total Patient Responses

Food

Score: 84.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1515 Total Patient Responses

Discharge information

Score: 74.65/100

  • Yes

  • No

1340 Total Patient Responses

Likely To Recommend Hospital

84.77%

709 Total Patient Responses

Overall Experience Score

7.82/10

709 Total Patient Responses

Reception staff

Score: 92.05/100

692 Total Patient Responses

Nursing staff

Score: 92.51/100

795 Total Patient Responses

Doctors

Score: 91.05/100

741 Total Patient Responses

Pain management

Score: 88.51/100

670 Total Patient Responses

Emergency Unit environment

Score: 97.59/100

704 Total Patient Responses

Responsiveness of staff

Score: 90.67/100

675 Total Patient Responses

Medication information

Score: 89.44/100

663 Total Patient Responses

Prioritisation

Score: 76.61/100

844 Total Patient Responses