Patient experience survey

716

Happy Clients

898

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

80.74%

898 Total Patient Responses

Overall Experience Score

7.95/10

898 Total Patient Responses

Admission Staff

Score: 95.56/100

  • Yes

  • No

888 Total Patient Responses

Nursing Staff

Score: 86.71/100

897 Total Patient Responses

Doctors

Score: 95.57/100

898 Total Patient Responses

Pain Management

Score: 88.75/100

815 Total Patient Responses

Hospital Environment

Score: 85.08/100

876 Total Patient Responses

Responsiveness of Staff

Score: 82.56/100

773 Total Patient Responses

Medication Information

Score: 71.07/100

815 Total Patient Responses

Food

Score: 83.31/100

849 Total Patient Responses

Discharge Information

Score: 64.81/100

898 Total Patient Responses

Likely To Recommend Hospital

78.15%

511 Total Patient Responses

Overall Experience Score

7.75/10

511 Total Patient Responses

Reception Staff

Score: 93.59/100

499 Total Patient Responses

Nursing Staff

Score: 93.38/100

510 Total Patient Responses

Doctors

Score: 90.30/100

503 Total Patient Responses

Pain Management

Score: 87.28/100

456 Total Patient Responses

Emergency Unit Environment

Score: 96.14/100

492 Total Patient Responses

Responsiveness of Staff

Score: 89.40/100

481 Total Patient Responses

Medication Information

Score: 86.92/100

451 Total Patient Responses

PRIORITISATION

Score: 76.73/100

505 Total Patient Responses