Patient experience survey

1015

Happy Clients

1230

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-07-11 - 2025-07-11

Likely To Recommend Hospital

87.32%

1230 Total Patient Responses

Overall Experience Score

8.26/10

1230 Total Patient Responses

Admission staff

Score: 94.97/100

  • Yes

  • No

1266 Total Patient Responses

Nursing staff

Score: 88.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1527 Total Patient Responses

Doctors

Score: 94.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1396 Total Patient Responses

Pain management

Score: 92.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1287 Total Patient Responses

Hospital environment

Score: 89.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1562 Total Patient Responses

Responsiveness of staff

Score: 88.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1330 Total Patient Responses

Medication information

Score: 81.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1463 Total Patient Responses

Food

Score: 84.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1572 Total Patient Responses

Discharge information

Score: 74.51/100

  • Yes

  • No

1451 Total Patient Responses

Likely To Recommend Hospital

84.49%

735 Total Patient Responses

Overall Experience Score

7.94/10

735 Total Patient Responses

Reception staff

Score: 94.52/100

712 Total Patient Responses

Nursing staff

Score: 94.34/100

804 Total Patient Responses

Doctors

Score: 93.26/100

763 Total Patient Responses

Pain management

Score: 90.97/100

698 Total Patient Responses

Emergency Unit environment

Score: 97.11/100

727 Total Patient Responses

Responsiveness of staff

Score: 92.30/100

701 Total Patient Responses

Medication information

Score: 91.16/100

690 Total Patient Responses

Prioritisation

Score: 78.67/100

890 Total Patient Responses