Patient experience survey

648

Happy Clients

841

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2017-12-12 - 2018-12-12

Likely To Recommend Hospital

79.79%

841 Total Patient Responses

Overall Experience Score

7.90/10

841 Total Patient Responses

Admission Staff

Score: 94.85/100

  • Yes

  • No

833 Total Patient Responses

Nursing Staff

Score: 86.70/100

839 Total Patient Responses

Doctors

Score: 94.76/100

839 Total Patient Responses

Pain Management

Score: 89.03/100

769 Total Patient Responses

Hospital Environment

Score: 83.27/100

816 Total Patient Responses

Responsiveness of Staff

Score: 82.74/100

721 Total Patient Responses

Medication Information

Score: 71.79/100

769 Total Patient Responses

Food

Score: 80.88/100

786 Total Patient Responses

Discharge Information

Score: 64.45/100

841 Total Patient Responses

Likely To Recommend Hospital

77.81%

404 Total Patient Responses

Overall Experience Score

7.82/10

404 Total Patient Responses

Reception Staff

Score: 92.27/100

401 Total Patient Responses

Nursing Staff

Score: 91.78/100

403 Total Patient Responses

Doctors

Score: 90.44/100

401 Total Patient Responses

Pain Management

Score: 86.26/100

364 Total Patient Responses

Emergency Unit Environment

Score: 95.62/100

388 Total Patient Responses

Responsiveness of Staff

Score: 89.01/100

382 Total Patient Responses

Medication Information

Score: 86.07/100

366 Total Patient Responses

PRIORITISATION

Score: 76.05/100

400 Total Patient Responses