Patient experience survey

969

Happy Clients

1170

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-07-15 - 2026-07-15

Likely To Recommend Hospital

88.8%

1170 Total Patient Responses

Overall Experience Score

8.29/10

1170 Total Patient Responses

Admission staff

Score: 94.22/100

  • Yes

  • No

1210 Total Patient Responses

Nursing staff

Score: 90.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1438 Total Patient Responses

Doctors

Score: 94.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1350 Total Patient Responses

Pain management

Score: 92.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1234 Total Patient Responses

Hospital environment

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1478 Total Patient Responses

Responsiveness of staff

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1286 Total Patient Responses

Medication information

Score: 81.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1420 Total Patient Responses

Food

Score: 84.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1561 Total Patient Responses

Discharge information

Score: 75.87/100

  • Yes

  • No

1359 Total Patient Responses

Likely To Recommend Hospital

82.8%

721 Total Patient Responses

Overall Experience Score

7.53/10

721 Total Patient Responses

Reception staff

Score: 91.05/100

704 Total Patient Responses

Nursing staff

Score: 91.87/100

816 Total Patient Responses

Doctors

Score: 90.66/100

758 Total Patient Responses

Pain management

Score: 87.35/100

680 Total Patient Responses

Emergency Unit environment

Score: 97.75/100

712 Total Patient Responses

Responsiveness of staff

Score: 89.83/100

688 Total Patient Responses

Medication information

Score: 87.85/100

675 Total Patient Responses

Prioritisation

Score: 73.41/100

867 Total Patient Responses