Patient experience survey

1041

Happy Clients

1240

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-05-12 - 2025-05-12

Likely To Recommend Hospital

88.31%

1240 Total Patient Responses

Overall Experience Score

8.39/10

1240 Total Patient Responses

Admission staff

Score: 95.21/100

  • Yes

  • No

1271 Total Patient Responses

Nursing staff

Score: 88.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1544 Total Patient Responses

Doctors

Score: 94.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1417 Total Patient Responses

Pain management

Score: 92.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1296 Total Patient Responses

Hospital environment

Score: 89.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1574 Total Patient Responses

Responsiveness of staff

Score: 88.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1342 Total Patient Responses

Medication information

Score: 82.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1482 Total Patient Responses

Food

Score: 84.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1585 Total Patient Responses

Discharge information

Score: 75.69/100

  • Yes

  • No

1465 Total Patient Responses

Likely To Recommend Hospital

84.55%

757 Total Patient Responses

Overall Experience Score

7.97/10

757 Total Patient Responses

Reception staff

Score: 94.42/100

735 Total Patient Responses

Nursing staff

Score: 93.92/100

830 Total Patient Responses

Doctors

Score: 93.92/100

788 Total Patient Responses

Pain management

Score: 90.59/100

723 Total Patient Responses

Emergency Unit environment

Score: 97.18/100

745 Total Patient Responses

Responsiveness of staff

Score: 92.00/100

725 Total Patient Responses

Medication information

Score: 91.15/100

712 Total Patient Responses

Prioritisation

Score: 77.72/100

921 Total Patient Responses