Patient experience survey

967

Happy Clients

1172

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-10-22 - 2026-10-22

Likely To Recommend Hospital

87.71%

1172 Total Patient Responses

Overall Experience Score

8.25/10

1172 Total Patient Responses

Admission staff

Score: 94.11/100

  • Yes

  • No

1212 Total Patient Responses

Nursing staff

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1447 Total Patient Responses

Doctors

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1346 Total Patient Responses

Pain management

Score: 91.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1213 Total Patient Responses

Hospital environment

Score: 88.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1492 Total Patient Responses

Responsiveness of staff

Score: 88.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1287 Total Patient Responses

Medication information

Score: 81.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1405 Total Patient Responses

Food

Score: 83.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1534 Total Patient Responses

Discharge information

Score: 76.08/100

  • Yes

  • No

1361 Total Patient Responses

Likely To Recommend Hospital

81.38%

725 Total Patient Responses

Overall Experience Score

7.57/10

725 Total Patient Responses

Reception staff

Score: 91.09/100

707 Total Patient Responses

Nursing staff

Score: 91.70/100

816 Total Patient Responses

Doctors

Score: 90.45/100

768 Total Patient Responses

Pain management

Score: 87.14/100

692 Total Patient Responses

Emergency Unit environment

Score: 97.49/100

717 Total Patient Responses

Responsiveness of staff

Score: 89.65/100

686 Total Patient Responses

Medication information

Score: 87.61/100

678 Total Patient Responses

Prioritisation

Score: 73.71/100

878 Total Patient Responses