Patient experience survey

950

Happy Clients

1157

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-06-04 - 2026-06-04

Likely To Recommend Hospital

88.41%

1157 Total Patient Responses

Overall Experience Score

8.21/10

1157 Total Patient Responses

Admission staff

Score: 94.07/100

  • Yes

  • No

1195 Total Patient Responses

Nursing staff

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1426 Total Patient Responses

Doctors

Score: 94.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1336 Total Patient Responses

Pain management

Score: 91.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1221 Total Patient Responses

Hospital environment

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1460 Total Patient Responses

Responsiveness of staff

Score: 89.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1264 Total Patient Responses

Medication information

Score: 81.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1401 Total Patient Responses

Food

Score: 84.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1523 Total Patient Responses

Discharge information

Score: 75.56/100

  • Yes

  • No

1345 Total Patient Responses

Likely To Recommend Hospital

85.12%

719 Total Patient Responses

Overall Experience Score

7.79/10

719 Total Patient Responses

Reception staff

Score: 91.62/100

704 Total Patient Responses

Nursing staff

Score: 92.74/100

805 Total Patient Responses

Doctors

Score: 91.86/100

754 Total Patient Responses

Pain management

Score: 88.61/100

676 Total Patient Responses

Emergency Unit environment

Score: 97.75/100

711 Total Patient Responses

Responsiveness of staff

Score: 90.83/100

687 Total Patient Responses

Medication information

Score: 89.54/100

669 Total Patient Responses

Prioritisation

Score: 75.80/100

854 Total Patient Responses