Patient experience survey

337

Happy Clients

414

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2020-01-16 - 2021-01-16

Likely To Recommend Hospital

81.57%

414 Total Patient Responses

Overall Experience Score

8.06/10

414 Total Patient Responses

Admission Staff

Score: 95.19/100

  • Yes

  • No

400 Total Patient Responses

Nursing Staff

Score: 85.41/100

413 Total Patient Responses

Doctors

Score: 95.50/100

410 Total Patient Responses

Pain Management

Score: 89.44/100

386 Total Patient Responses

Hospital Environment

Score: 87.58/100

407 Total Patient Responses

Responsiveness of Staff

Score: 81.33/100

382 Total Patient Responses

Medication Information

Score: 70.84/100

381 Total Patient Responses

Food

Score: 84.86/100

392 Total Patient Responses

Discharge Information

Score: 66.43/100

414 Total Patient Responses

Likely To Recommend Hospital

76.27%

309 Total Patient Responses

Overall Experience Score

7.58/10

309 Total Patient Responses

Reception Staff

Score: 91.97/100

299 Total Patient Responses

Nursing Staff

Score: 90.83/100

309 Total Patient Responses

Doctors

Score: 87.83/100

306 Total Patient Responses

Pain Management

Score: 85.61/100

285 Total Patient Responses

Emergency Unit Environment

Score: 94.61/100

297 Total Patient Responses

Responsiveness of Staff

Score: 88.15/100

287 Total Patient Responses

Medication Information

Score: 85.21/100

284 Total Patient Responses

PRIORITISATION

Score: 72.70/100

307 Total Patient Responses