Patient experience survey

1022

Happy Clients

1253

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-02-06 - 2025-02-06

Likely To Recommend Hospital

86.36%

1253 Total Patient Responses

Overall Experience Score

8.16/10

1253 Total Patient Responses

Admission staff

Score: 94.21/100

  • Yes

  • No

1290 Total Patient Responses

Nursing staff

Score: 88.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1575 Total Patient Responses

Doctors

Score: 94.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1439 Total Patient Responses

Pain management

Score: 91.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1292 Total Patient Responses

Hospital environment

Score: 89.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1596 Total Patient Responses

Responsiveness of staff

Score: 87.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1336 Total Patient Responses

Medication information

Score: 80.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1510 Total Patient Responses

Food

Score: 84.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1601 Total Patient Responses

Discharge information

Score: 73.66/100

  • Yes

  • No

1489 Total Patient Responses

Likely To Recommend Hospital

83.64%

758 Total Patient Responses

Overall Experience Score

7.74/10

758 Total Patient Responses

Reception staff

Score: 94.87/100

741 Total Patient Responses

Nursing staff

Score: 94.75/100

831 Total Patient Responses

Doctors

Score: 93.13/100

795 Total Patient Responses

Pain management

Score: 89.58/100

720 Total Patient Responses

Emergency Unit environment

Score: 97.03/100

741 Total Patient Responses

Responsiveness of staff

Score: 92.11/100

722 Total Patient Responses

Medication information

Score: 92.44/100

714 Total Patient Responses

Prioritisation

Score: 75.55/100

920 Total Patient Responses