Patient experience survey

956

Happy Clients

1144

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-08-24 - 2026-08-24

Likely To Recommend Hospital

88.72%

1144 Total Patient Responses

Overall Experience Score

8.36/10

1144 Total Patient Responses

Admission staff

Score: 94.27/100

  • Yes

  • No

1178 Total Patient Responses

Nursing staff

Score: 90.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1399 Total Patient Responses

Doctors

Score: 95.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1316 Total Patient Responses

Pain management

Score: 92.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1197 Total Patient Responses

Hospital environment

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1450 Total Patient Responses

Responsiveness of staff

Score: 88.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1256 Total Patient Responses

Medication information

Score: 82.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1375 Total Patient Responses

Food

Score: 83.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1512 Total Patient Responses

Discharge information

Score: 76.67/100

  • Yes

  • No

1332 Total Patient Responses

Likely To Recommend Hospital

81.43%

711 Total Patient Responses

Overall Experience Score

7.52/10

711 Total Patient Responses

Reception staff

Score: 90.92/100

694 Total Patient Responses

Nursing staff

Score: 91.39/100

805 Total Patient Responses

Doctors

Score: 90.19/100

751 Total Patient Responses

Pain management

Score: 86.78/100

673 Total Patient Responses

Emergency Unit environment

Score: 97.72/100

702 Total Patient Responses

Responsiveness of staff

Score: 89.22/100

677 Total Patient Responses

Medication information

Score: 87.44/100

661 Total Patient Responses

Prioritisation

Score: 73.47/100

851 Total Patient Responses