Patient experience survey

630

Happy Clients

807

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

79.48%

807 Total Patient Responses

Overall Experience Score

7.92/10

807 Total Patient Responses

Admission Staff

Score: 95.38/100

  • Yes

  • No

799 Total Patient Responses

Nursing Staff

Score: 86.62/100

805 Total Patient Responses

Doctors

Score: 94.51/100

805 Total Patient Responses

Pain Management

Score: 89.07/100

734 Total Patient Responses

Hospital Environment

Score: 83.32/100

782 Total Patient Responses

Responsiveness of Staff

Score: 82.33/100

691 Total Patient Responses

Medication Information

Score: 70.59/100

739 Total Patient Responses

Food

Score: 80.30/100

758 Total Patient Responses

Discharge Information

Score: 64.68/100

807 Total Patient Responses

Likely To Recommend Hospital

77.59%

412 Total Patient Responses

Overall Experience Score

7.69/10

412 Total Patient Responses

Reception Staff

Score: 91.40/100

407 Total Patient Responses

Nursing Staff

Score: 90.90/100

411 Total Patient Responses

Doctors

Score: 90.23/100

407 Total Patient Responses

Pain Management

Score: 85.64/100

369 Total Patient Responses

Emergency Unit Environment

Score: 95.97/100

397 Total Patient Responses

Responsiveness of Staff

Score: 88.92/100

388 Total Patient Responses

Medication Information

Score: 85.11/100

376 Total Patient Responses

PRIORITISATION

Score: 74.25/100

409 Total Patient Responses