Patient experience survey

1051

Happy Clients

1291

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

86.83%

1291 Total Patient Responses

Overall Experience Score

8.14/10

1291 Total Patient Responses

Admission staff

Score: 94.21/100

  • Yes

  • No

1330 Total Patient Responses

Nursing staff

Score: 87.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1622 Total Patient Responses

Doctors

Score: 94.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1476 Total Patient Responses

Pain management

Score: 92.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1303 Total Patient Responses

Hospital environment

Score: 89.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1621 Total Patient Responses

Responsiveness of staff

Score: 87.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1370 Total Patient Responses

Medication information

Score: 80.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1535 Total Patient Responses

Food

Score: 83.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1631 Total Patient Responses

Discharge information

Score: 73.16/100

  • Yes

  • No

1540 Total Patient Responses

Likely To Recommend Hospital

84.45%

791 Total Patient Responses

Overall Experience Score

7.72/10

791 Total Patient Responses

Reception staff

Score: 94.72/100

776 Total Patient Responses

Nursing staff

Score: 94.89/100

867 Total Patient Responses

Doctors

Score: 93.03/100

836 Total Patient Responses

Pain management

Score: 89.30/100

748 Total Patient Responses

Emergency Unit environment

Score: 97.02/100

773 Total Patient Responses

Responsiveness of staff

Score: 92.02/100

752 Total Patient Responses

Medication information

Score: 92.58/100

741 Total Patient Responses

Prioritisation

Score: 75.14/100

974 Total Patient Responses