Patient experience survey

640

Happy Clients

819

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2018-04-19 - 2019-04-19

Likely To Recommend Hospital

79.66%

819 Total Patient Responses

Overall Experience Score

7.91/10

819 Total Patient Responses

Admission Staff

Score: 95.20/100

  • Yes

  • No

811 Total Patient Responses

Nursing Staff

Score: 86.32/100

817 Total Patient Responses

Doctors

Score: 94.58/100

817 Total Patient Responses

Pain Management

Score: 88.86/100

751 Total Patient Responses

Hospital Environment

Score: 83.29/100

795 Total Patient Responses

Responsiveness of Staff

Score: 82.33/100

709 Total Patient Responses

Medication Information

Score: 70.42/100

756 Total Patient Responses

Food

Score: 81.99/100

772 Total Patient Responses

Discharge Information

Score: 64.53/100

819 Total Patient Responses

Likely To Recommend Hospital

78.43%

411 Total Patient Responses

Overall Experience Score

7.72/10

411 Total Patient Responses

Reception Staff

Score: 92.12/100

406 Total Patient Responses

Nursing Staff

Score: 92.43/100

410 Total Patient Responses

Doctors

Score: 90.92/100

407 Total Patient Responses

Pain Management

Score: 86.49/100

370 Total Patient Responses

Emergency Unit Environment

Score: 95.47/100

397 Total Patient Responses

Responsiveness of Staff

Score: 90.28/100

391 Total Patient Responses

Medication Information

Score: 86.49/100

370 Total Patient Responses

PRIORITISATION

Score: 74.70/100

408 Total Patient Responses