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Patient experience survey

969

Happy Clients

1157

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-08-11 - 2026-08-11

Likely To Recommend Hospital

89.02%

1157 Total Patient Responses

Overall Experience Score

8.37/10

1157 Total Patient Responses

Admission staff

Score: 94.34/100

  • Yes

  • No

1196 Total Patient Responses

Nursing staff

Score: 90.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1414 Total Patient Responses

Doctors

Score: 95.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1336 Total Patient Responses

Pain management

Score: 92.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1221 Total Patient Responses

Hospital environment

Score: 89.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1464 Total Patient Responses

Responsiveness of staff

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1275 Total Patient Responses

Medication information

Score: 82.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1398 Total Patient Responses

Food

Score: 84.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1536 Total Patient Responses

Discharge information

Score: 76.50/100

  • Yes

  • No

1349 Total Patient Responses

Likely To Recommend Hospital

81.99%

722 Total Patient Responses

Overall Experience Score

7.52/10

722 Total Patient Responses

Reception staff

Score: 90.77/100

704 Total Patient Responses

Nursing staff

Score: 91.59/100

818 Total Patient Responses

Doctors

Score: 90.52/100

760 Total Patient Responses

Pain management

Score: 87.08/100

681 Total Patient Responses

Emergency Unit environment

Score: 97.76/100

713 Total Patient Responses

Responsiveness of staff

Score: 89.24/100

688 Total Patient Responses

Medication information

Score: 87.48/100

671 Total Patient Responses

Prioritisation

Score: 73.14/100

867 Total Patient Responses