Patient experience survey

261

Happy Clients

329

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2020-04-20 - 2021-04-20

Likely To Recommend Hospital

79.44%

329 Total Patient Responses

Overall Experience Score

7.89/10

329 Total Patient Responses

Admission Staff

Score: 94.74/100

  • Yes

  • No

317 Total Patient Responses

Nursing Staff

Score: 83.35/100

327 Total Patient Responses

Doctors

Score: 95.32/100

324 Total Patient Responses

Pain Management

Score: 88.76/100

308 Total Patient Responses

Hospital Environment

Score: 88.41/100

323 Total Patient Responses

Responsiveness of Staff

Score: 81.39/100

305 Total Patient Responses

Medication Information

Score: 72.21/100

296 Total Patient Responses

Food

Score: 86.03/100

316 Total Patient Responses

Discharge Information

Score: 65.50/100

329 Total Patient Responses

Likely To Recommend Hospital

76.23%

258 Total Patient Responses

Overall Experience Score

7.44/10

258 Total Patient Responses

Reception Staff

Score: 95.98/100

249 Total Patient Responses

Nursing Staff

Score: 88.79/100

257 Total Patient Responses

Doctors

Score: 85.89/100

254 Total Patient Responses

Pain Management

Score: 82.57/100

241 Total Patient Responses

Emergency Unit Environment

Score: 93.57/100

249 Total Patient Responses

Responsiveness of Staff

Score: 87.40/100

246 Total Patient Responses

Medication Information

Score: 85.96/100

235 Total Patient Responses

PRIORITISATION

Score: 70.77/100

256 Total Patient Responses