Patient experience survey

694

Happy Clients

898

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2017-04-22 - 2018-04-22

Likely To Recommend Hospital

79.41%

898 Total Patient Responses

Overall Experience Score

7.84/10

898 Total Patient Responses

Admission Staff

Score: 93.52/100

  • Yes

  • No

882 Total Patient Responses

Nursing Staff

Score: 85.93/100

898 Total Patient Responses

Doctors

Score: 93.73/100

893 Total Patient Responses

Pain Management

Score: 88.53/100

828 Total Patient Responses

Hospital Environment

Score: 83.72/100

876 Total Patient Responses

Responsiveness of Staff

Score: 80.93/100

773 Total Patient Responses

Medication Information

Score: 70.20/100

802 Total Patient Responses

Food

Score: 80.63/100

830 Total Patient Responses

Discharge Information

Score: 62.14/100

898 Total Patient Responses

Likely To Recommend Hospital

77.46%

411 Total Patient Responses

Overall Experience Score

7.82/10

411 Total Patient Responses

Reception Staff

Score: 93.15/100

409 Total Patient Responses

Nursing Staff

Score: 92.86/100

409 Total Patient Responses

Doctors

Score: 90.17/100

407 Total Patient Responses

Pain Management

Score: 86.46/100

362 Total Patient Responses

Emergency Unit Environment

Score: 95.91/100

391 Total Patient Responses

Responsiveness of Staff

Score: 89.66/100

377 Total Patient Responses

Medication Information

Score: 85.52/100

366 Total Patient Responses

PRIORITISATION

Score: 78.38/100

405 Total Patient Responses