Patient experience survey

981

Happy Clients

1188

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-11-11 - 2026-11-11

Likely To Recommend Hospital

87.8%

1188 Total Patient Responses

Overall Experience Score

8.26/10

1188 Total Patient Responses

Transition of Care

Score: /100

  • Agree

  • Disagree

  • Strongly Agree

  • Strongly Disagree

77 Total Patient Responses

Admission staff

Score: 94.18/100

  • Yes

  • No

1230 Total Patient Responses

Nursing staff

Score: 89.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1479 Total Patient Responses

Doctors

Score: 94.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1368 Total Patient Responses

Pain management

Score: 91.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1232 Total Patient Responses

Hospital environment

Score: 88.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1520 Total Patient Responses

Responsiveness of staff

Score: 88.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1306 Total Patient Responses

Medication information

Score: 81.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1424 Total Patient Responses

Food

Score: 79.55/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

1522 Total Patient Responses

Discharge information

Score: 75.68/100

  • Yes

  • No

1380 Total Patient Responses

Likely To Recommend Hospital

81.3%

722 Total Patient Responses

Overall Experience Score

7.62/10

722 Total Patient Responses

Reception staff

Score: 91.90/100

704 Total Patient Responses

Nursing staff

Score: 91.69/100

812 Total Patient Responses

Doctors

Score: 90.62/100

761 Total Patient Responses

Pain management

Score: 86.83/100

691 Total Patient Responses

Emergency Unit environment

Score: 97.34/100

714 Total Patient Responses

Responsiveness of staff

Score: 88.87/100

683 Total Patient Responses

Medication information

Score: 87.72/100

676 Total Patient Responses

Prioritisation

Score: 73.61/100

868 Total Patient Responses