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Patient experience survey

958

Happy Clients

1160

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-04-25 - 2026-04-25

Likely To Recommend Hospital

88.45%

1160 Total Patient Responses

Overall Experience Score

8.26/10

1160 Total Patient Responses

Admission staff

Score: 94.58/100

  • Yes

  • No

1195 Total Patient Responses

Nursing staff

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1422 Total Patient Responses

Doctors

Score: 94.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1338 Total Patient Responses

Pain management

Score: 91.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1219 Total Patient Responses

Hospital environment

Score: 88.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1467 Total Patient Responses

Responsiveness of staff

Score: 89.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1258 Total Patient Responses

Medication information

Score: 81.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1402 Total Patient Responses

Food

Score: 84.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1525 Total Patient Responses

Discharge information

Score: 74.76/100

  • Yes

  • No

1350 Total Patient Responses

Likely To Recommend Hospital

84.89%

708 Total Patient Responses

Overall Experience Score

7.81/10

708 Total Patient Responses

Reception staff

Score: 92.04/100

691 Total Patient Responses

Nursing staff

Score: 92.57/100

794 Total Patient Responses

Doctors

Score: 91.05/100

740 Total Patient Responses

Pain management

Score: 88.66/100

670 Total Patient Responses

Emergency Unit environment

Score: 97.58/100

703 Total Patient Responses

Responsiveness of staff

Score: 90.67/100

675 Total Patient Responses

Medication information

Score: 89.29/100

663 Total Patient Responses

Prioritisation

Score: 76.48/100

846 Total Patient Responses