Patient experience survey

989

Happy Clients

1200

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-06-24 - 2026-06-24

Likely To Recommend Hospital

88.59%

1200 Total Patient Responses

Overall Experience Score

8.24/10

1200 Total Patient Responses

Admission staff

Score: 94.15/100

  • Yes

  • No

1240 Total Patient Responses

Nursing staff

Score: 89.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1477 Total Patient Responses

Doctors

Score: 94.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1380 Total Patient Responses

Pain management

Score: 91.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1264 Total Patient Responses

Hospital environment

Score: 89.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1518 Total Patient Responses

Responsiveness of staff

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1322 Total Patient Responses

Medication information

Score: 81.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1448 Total Patient Responses

Food

Score: 83.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1590 Total Patient Responses

Discharge information

Score: 75.23/100

  • Yes

  • No

1401 Total Patient Responses

Likely To Recommend Hospital

83.91%

721 Total Patient Responses

Overall Experience Score

7.65/10

721 Total Patient Responses

Reception staff

Score: 91.17/100

702 Total Patient Responses

Nursing staff

Score: 92.18/100

810 Total Patient Responses

Doctors

Score: 91.15/100

755 Total Patient Responses

Pain management

Score: 87.92/100

679 Total Patient Responses

Emergency Unit environment

Score: 97.75/100

711 Total Patient Responses

Responsiveness of staff

Score: 90.41/100

688 Total Patient Responses

Medication information

Score: 88.69/100

672 Total Patient Responses

Prioritisation

Score: 74.24/100

863 Total Patient Responses