Patient experience survey

947

Happy Clients

1156

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-05-15 - 2026-05-15

Likely To Recommend Hospital

88.23%

1156 Total Patient Responses

Overall Experience Score

8.19/10

1156 Total Patient Responses

Admission staff

Score: 94.16/100

  • Yes

  • No

1193 Total Patient Responses

Nursing staff

Score: 89.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1423 Total Patient Responses

Doctors

Score: 94.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1331 Total Patient Responses

Pain management

Score: 91.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1210 Total Patient Responses

Hospital environment

Score: 88.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1458 Total Patient Responses

Responsiveness of staff

Score: 89.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1253 Total Patient Responses

Medication information

Score: 81.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1397 Total Patient Responses

Food

Score: 84.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1521 Total Patient Responses

Discharge information

Score: 74.89/100

  • Yes

  • No

1343 Total Patient Responses

Likely To Recommend Hospital

84.95%

711 Total Patient Responses

Overall Experience Score

7.75/10

711 Total Patient Responses

Reception staff

Score: 91.65/100

695 Total Patient Responses

Nursing staff

Score: 92.80/100

795 Total Patient Responses

Doctors

Score: 91.35/100

746 Total Patient Responses

Pain management

Score: 88.94/100

669 Total Patient Responses

Emergency Unit environment

Score: 97.87/100

705 Total Patient Responses

Responsiveness of staff

Score: 91.00/100

678 Total Patient Responses

Medication information

Score: 89.44/100

663 Total Patient Responses

Prioritisation

Score: 75.90/100

852 Total Patient Responses