Patient experience survey

671

Happy Clients

855

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2017-08-18 - 2018-08-18

Likely To Recommend Hospital

80.36%

855 Total Patient Responses

Overall Experience Score

7.96/10

855 Total Patient Responses

Admission Staff

Score: 94.12/100

  • Yes

  • No

842 Total Patient Responses

Nursing Staff

Score: 86.40/100

855 Total Patient Responses

Doctors

Score: 94.79/100

853 Total Patient Responses

Pain Management

Score: 89.09/100

790 Total Patient Responses

Hospital Environment

Score: 84.18/100

830 Total Patient Responses

Responsiveness of Staff

Score: 81.68/100

729 Total Patient Responses

Medication Information

Score: 70.71/100

766 Total Patient Responses

Food

Score: 81.27/100

795 Total Patient Responses

Discharge Information

Score: 63.57/100

855 Total Patient Responses

Likely To Recommend Hospital

76.04%

420 Total Patient Responses

Overall Experience Score

7.63/10

420 Total Patient Responses

Reception Staff

Score: 91.63/100

418 Total Patient Responses

Nursing Staff

Score: 91.48/100

419 Total Patient Responses

Doctors

Score: 89.06/100

415 Total Patient Responses

Pain Management

Score: 85.98/100

371 Total Patient Responses

Emergency Unit Environment

Score: 96.00/100

400 Total Patient Responses

Responsiveness of Staff

Score: 89.00/100

391 Total Patient Responses

Medication Information

Score: 85.60/100

368 Total Patient Responses

PRIORITISATION

Score: 75.43/100

416 Total Patient Responses