Patient experience survey

972

Happy Clients

1162

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-08-04 - 2026-08-04

Likely To Recommend Hospital

89.07%

1162 Total Patient Responses

Overall Experience Score

8.37/10

1162 Total Patient Responses

Admission staff

Score: 94.36/100

  • Yes

  • No

1203 Total Patient Responses

Nursing staff

Score: 90.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1426 Total Patient Responses

Doctors

Score: 95.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1340 Total Patient Responses

Pain management

Score: 92.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1225 Total Patient Responses

Hospital environment

Score: 89.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1466 Total Patient Responses

Responsiveness of staff

Score: 89.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1281 Total Patient Responses

Medication information

Score: 82.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1402 Total Patient Responses

Food

Score: 84.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1543 Total Patient Responses

Discharge information

Score: 76.48/100

  • Yes

  • No

1353 Total Patient Responses

Likely To Recommend Hospital

82.17%

718 Total Patient Responses

Overall Experience Score

7.53/10

718 Total Patient Responses

Reception staff

Score: 90.71/100

700 Total Patient Responses

Nursing staff

Score: 91.65/100

813 Total Patient Responses

Doctors

Score: 90.70/100

755 Total Patient Responses

Pain management

Score: 87.30/100

677 Total Patient Responses

Emergency Unit environment

Score: 97.74/100

709 Total Patient Responses

Responsiveness of staff

Score: 89.47/100

684 Total Patient Responses

Medication information

Score: 87.44/100

669 Total Patient Responses

Prioritisation

Score: 73.42/100

861 Total Patient Responses