Patient experience survey

422

Happy Clients

526

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

81.57%

526 Total Patient Responses

Overall Experience Score

8.00/10

526 Total Patient Responses

Admission Staff

Score: 96.05/100

  • Yes

  • No

512 Total Patient Responses

Nursing Staff

Score: 86.56/100

524 Total Patient Responses

Doctors

Score: 95.79/100

523 Total Patient Responses

Pain Management

Score: 89.57/100

480 Total Patient Responses

Hospital Environment

Score: 86.66/100

515 Total Patient Responses

Responsiveness of Staff

Score: 82.92/100

476 Total Patient Responses

Medication Information

Score: 72.55/100

480 Total Patient Responses

Food

Score: 84.47/100

499 Total Patient Responses

Discharge Information

Score: 67.78/100

526 Total Patient Responses

Likely To Recommend Hospital

78.46%

331 Total Patient Responses

Overall Experience Score

7.86/10

331 Total Patient Responses

Reception Staff

Score: 91.54/100

319 Total Patient Responses

Nursing Staff

Score: 93.95/100

331 Total Patient Responses

Doctors

Score: 88.16/100

331 Total Patient Responses

Pain Management

Score: 88.45/100

303 Total Patient Responses

Emergency Unit Environment

Score: 98.13/100

321 Total Patient Responses

Responsiveness of Staff

Score: 90.85/100

306 Total Patient Responses

Medication Information

Score: 84.64/100

306 Total Patient Responses

PRIORITISATION

Score: 77.31/100

329 Total Patient Responses