Patient experience survey

966

Happy Clients

1155

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-09-13 - 2026-09-13

Likely To Recommend Hospital

88.49%

1155 Total Patient Responses

Overall Experience Score

8.37/10

1155 Total Patient Responses

Admission staff

Score: 94.32/100

  • Yes

  • No

1188 Total Patient Responses

Nursing staff

Score: 90.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1418 Total Patient Responses

Doctors

Score: 95.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1329 Total Patient Responses

Pain management

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1207 Total Patient Responses

Hospital environment

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1465 Total Patient Responses

Responsiveness of staff

Score: 89.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1273 Total Patient Responses

Medication information

Score: 82.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1389 Total Patient Responses

Food

Score: 84.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1523 Total Patient Responses

Discharge information

Score: 77.11/100

  • Yes

  • No

1336 Total Patient Responses

Likely To Recommend Hospital

81.47%

712 Total Patient Responses

Overall Experience Score

7.58/10

712 Total Patient Responses

Reception staff

Score: 90.82/100

697 Total Patient Responses

Nursing staff

Score: 91.65/100

803 Total Patient Responses

Doctors

Score: 90.13/100

753 Total Patient Responses

Pain management

Score: 86.73/100

678 Total Patient Responses

Emergency Unit environment

Score: 97.58/100

703 Total Patient Responses

Responsiveness of staff

Score: 89.38/100

678 Total Patient Responses

Medication information

Score: 87.50/100

664 Total Patient Responses

Prioritisation

Score: 73.61/100

856 Total Patient Responses