Patient experience survey

987

Happy Clients

1192

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-11-09 - 2025-11-09

Likely To Recommend Hospital

87.92%

1192 Total Patient Responses

Overall Experience Score

8.28/10

1192 Total Patient Responses

Admission staff

Score: 94.94/100

  • Yes

  • No

1222 Total Patient Responses

Nursing staff

Score: 89.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1464 Total Patient Responses

Doctors

Score: 94.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1351 Total Patient Responses

Pain management

Score: 92.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1257 Total Patient Responses

Hospital environment

Score: 90.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1510 Total Patient Responses

Responsiveness of staff

Score: 88.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1284 Total Patient Responses

Medication information

Score: 82.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1426 Total Patient Responses

Food

Score: 84.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1542 Total Patient Responses

Discharge information

Score: 75.25/100

  • Yes

  • No

1388 Total Patient Responses

Likely To Recommend Hospital

85.7%

699 Total Patient Responses

Overall Experience Score

7.98/10

699 Total Patient Responses

Reception staff

Score: 93.98/100

681 Total Patient Responses

Nursing staff

Score: 93.96/100

770 Total Patient Responses

Doctors

Score: 93.35/100

723 Total Patient Responses

Pain management

Score: 90.83/100

654 Total Patient Responses

Emergency Unit environment

Score: 97.26/100

694 Total Patient Responses

Responsiveness of staff

Score: 91.04/100

670 Total Patient Responses

Medication information

Score: 91.12/100

653 Total Patient Responses

Prioritisation

Score: 78.31/100

838 Total Patient Responses