Patient experience survey

1046

Happy Clients

1243

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

88.66%

1243 Total Patient Responses

Overall Experience Score

8.42/10

1243 Total Patient Responses

Admission staff

Score: 95.35/100

  • Yes

  • No

1273 Total Patient Responses

Nursing staff

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1546 Total Patient Responses

Doctors

Score: 94.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1424 Total Patient Responses

Pain management

Score: 92.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1301 Total Patient Responses

Hospital environment

Score: 89.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1580 Total Patient Responses

Responsiveness of staff

Score: 88.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1347 Total Patient Responses

Medication information

Score: 83.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1482 Total Patient Responses

Food

Score: 85.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1588 Total Patient Responses

Discharge information

Score: 75.66/100

  • Yes

  • No

1468 Total Patient Responses

Likely To Recommend Hospital

84.63%

748 Total Patient Responses

Overall Experience Score

7.97/10

748 Total Patient Responses

Reception staff

Score: 94.90/100

726 Total Patient Responses

Nursing staff

Score: 94.32/100

819 Total Patient Responses

Doctors

Score: 93.80/100

780 Total Patient Responses

Pain management

Score: 90.87/100

712 Total Patient Responses

Emergency Unit environment

Score: 97.43/100

738 Total Patient Responses

Responsiveness of staff

Score: 92.31/100

715 Total Patient Responses

Medication information

Score: 91.03/100

702 Total Patient Responses

Prioritisation

Score: 78.03/100

908 Total Patient Responses