Patient experience survey

1015

Happy Clients

1215

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

88.07%

1215 Total Patient Responses

Overall Experience Score

8.35/10

1215 Total Patient Responses

Admission staff

Score: 95.28/100

  • Yes

  • No

1247 Total Patient Responses

Nursing staff

Score: 89.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1509 Total Patient Responses

Doctors

Score: 94.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1381 Total Patient Responses

Pain management

Score: 92.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1270 Total Patient Responses

Hospital environment

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1545 Total Patient Responses

Responsiveness of staff

Score: 88.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1312 Total Patient Responses

Medication information

Score: 82.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1447 Total Patient Responses

Food

Score: 84.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1556 Total Patient Responses

Discharge information

Score: 74.94/100

  • Yes

  • No

1428 Total Patient Responses

Likely To Recommend Hospital

84.49%

735 Total Patient Responses

Overall Experience Score

7.94/10

735 Total Patient Responses

Reception staff

Score: 94.39/100

713 Total Patient Responses

Nursing staff

Score: 94.07/100

806 Total Patient Responses

Doctors

Score: 93.46/100

765 Total Patient Responses

Pain management

Score: 90.70/100

699 Total Patient Responses

Emergency Unit environment

Score: 97.25/100

727 Total Patient Responses

Responsiveness of staff

Score: 92.14/100

700 Total Patient Responses

Medication information

Score: 90.90/100

692 Total Patient Responses

Prioritisation

Score: 78.69/100

893 Total Patient Responses