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Patient experience survey

974

Happy Clients

1171

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

88.9%

1171 Total Patient Responses

Overall Experience Score

8.31/10

1171 Total Patient Responses

Admission staff

Score: 95.12/100

  • Yes

  • No

1201 Total Patient Responses

Nursing staff

Score: 89.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1444 Total Patient Responses

Doctors

Score: 95.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1349 Total Patient Responses

Pain management

Score: 92.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1235 Total Patient Responses

Hospital environment

Score: 89.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1478 Total Patient Responses

Responsiveness of staff

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1274 Total Patient Responses

Medication information

Score: 82.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1407 Total Patient Responses

Food

Score: 85.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1512 Total Patient Responses

Discharge information

Score: 75.64/100

  • Yes

  • No

1374 Total Patient Responses

Likely To Recommend Hospital

85.3%

694 Total Patient Responses

Overall Experience Score

7.88/10

694 Total Patient Responses

Reception staff

Score: 92.75/100

676 Total Patient Responses

Nursing staff

Score: 93.22/100

775 Total Patient Responses

Doctors

Score: 91.75/100

724 Total Patient Responses

Pain management

Score: 89.50/100

657 Total Patient Responses

Emergency Unit environment

Score: 97.39/100

690 Total Patient Responses

Responsiveness of staff

Score: 91.07/100

661 Total Patient Responses

Medication information

Score: 90.28/100

648 Total Patient Responses

Prioritisation

Score: 76.32/100

836 Total Patient Responses