Patient experience survey

952

Happy Clients

1154

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-10-02 - 2026-10-02

Likely To Recommend Hospital

87.69%

1154 Total Patient Responses

Overall Experience Score

8.25/10

1154 Total Patient Responses

Admission staff

Score: 94.32/100

  • Yes

  • No

1189 Total Patient Responses

Nursing staff

Score: 89.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1426 Total Patient Responses

Doctors

Score: 94.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1325 Total Patient Responses

Pain management

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1199 Total Patient Responses

Hospital environment

Score: 88.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1472 Total Patient Responses

Responsiveness of staff

Score: 88.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1275 Total Patient Responses

Medication information

Score: 81.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1387 Total Patient Responses

Food

Score: 83.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1519 Total Patient Responses

Discharge information

Score: 76.44/100

  • Yes

  • No

1340 Total Patient Responses

Likely To Recommend Hospital

80.64%

718 Total Patient Responses

Overall Experience Score

7.55/10

718 Total Patient Responses

Reception staff

Score: 90.71/100

700 Total Patient Responses

Nursing staff

Score: 91.30/100

812 Total Patient Responses

Doctors

Score: 90.08/100

759 Total Patient Responses

Pain management

Score: 87.01/100

685 Total Patient Responses

Emergency Unit environment

Score: 97.32/100

709 Total Patient Responses

Responsiveness of staff

Score: 89.31/100

683 Total Patient Responses

Medication information

Score: 87.20/100

672 Total Patient Responses

Prioritisation

Score: 73.26/100

866 Total Patient Responses