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Patient experience survey

985

Happy Clients

1184

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

88.77%

1184 Total Patient Responses

Overall Experience Score

8.32/10

1184 Total Patient Responses

Admission staff

Score: 94.96/100

  • Yes

  • No

1217 Total Patient Responses

Nursing staff

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1460 Total Patient Responses

Doctors

Score: 95.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1356 Total Patient Responses

Pain management

Score: 91.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1247 Total Patient Responses

Hospital environment

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1499 Total Patient Responses

Responsiveness of staff

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1294 Total Patient Responses

Medication information

Score: 82.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1414 Total Patient Responses

Food

Score: 84.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1532 Total Patient Responses

Discharge information

Score: 75.59/100

  • Yes

  • No

1386 Total Patient Responses

Likely To Recommend Hospital

84.68%

705 Total Patient Responses

Overall Experience Score

7.82/10

705 Total Patient Responses

Reception staff

Score: 92.39/100

683 Total Patient Responses

Nursing staff

Score: 92.78/100

789 Total Patient Responses

Doctors

Score: 91.66/100

734 Total Patient Responses

Pain management

Score: 89.01/100

664 Total Patient Responses

Emergency Unit environment

Score: 97.00/100

700 Total Patient Responses

Responsiveness of staff

Score: 90.72/100

668 Total Patient Responses

Medication information

Score: 89.80/100

657 Total Patient Responses

Prioritisation

Score: 75.49/100

852 Total Patient Responses