Patient experience survey

1022

Happy Clients

1237

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-08-21 - 2025-08-21

Likely To Recommend Hospital

87.55%

1237 Total Patient Responses

Overall Experience Score

8.26/10

1237 Total Patient Responses

Admission staff

Score: 95.12/100

  • Yes

  • No

1270 Total Patient Responses

Nursing staff

Score: 88.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1534 Total Patient Responses

Doctors

Score: 94.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1404 Total Patient Responses

Pain management

Score: 92.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1303 Total Patient Responses

Hospital environment

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1576 Total Patient Responses

Responsiveness of staff

Score: 88.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1329 Total Patient Responses

Medication information

Score: 82.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1478 Total Patient Responses

Food

Score: 84.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1582 Total Patient Responses

Discharge information

Score: 74.82/100

  • Yes

  • No

1442 Total Patient Responses

Likely To Recommend Hospital

85.26%

719 Total Patient Responses

Overall Experience Score

7.94/10

719 Total Patient Responses

Reception staff

Score: 94.41/100

698 Total Patient Responses

Nursing staff

Score: 94.50/100

782 Total Patient Responses

Doctors

Score: 93.16/100

745 Total Patient Responses

Pain management

Score: 90.46/100

681 Total Patient Responses

Emergency Unit environment

Score: 97.33/100

712 Total Patient Responses

Responsiveness of staff

Score: 91.99/100

687 Total Patient Responses

Medication information

Score: 91.52/100

672 Total Patient Responses

Prioritisation

Score: 78.83/100

863 Total Patient Responses