Patient experience survey

988

Happy Clients

1191

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

87.91%

1191 Total Patient Responses

Overall Experience Score

8.29/10

1191 Total Patient Responses

Admission staff

Score: 95.24/100

  • Yes

  • No

1220 Total Patient Responses

Nursing staff

Score: 89.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1465 Total Patient Responses

Doctors

Score: 94.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1354 Total Patient Responses

Pain management

Score: 92.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1259 Total Patient Responses

Hospital environment

Score: 89.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1509 Total Patient Responses

Responsiveness of staff

Score: 88.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1284 Total Patient Responses

Medication information

Score: 82.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1424 Total Patient Responses

Food

Score: 84.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1539 Total Patient Responses

Discharge information

Score: 75.06/100

  • Yes

  • No

1381 Total Patient Responses

Likely To Recommend Hospital

85.61%

702 Total Patient Responses

Overall Experience Score

7.99/10

702 Total Patient Responses

Reception staff

Score: 94.00/100

683 Total Patient Responses

Nursing staff

Score: 94.01/100

770 Total Patient Responses

Doctors

Score: 93.36/100

723 Total Patient Responses

Pain management

Score: 90.55/100

656 Total Patient Responses

Emergency Unit environment

Score: 97.27/100

696 Total Patient Responses

Responsiveness of staff

Score: 90.94/100

673 Total Patient Responses

Medication information

Score: 91.01/100

656 Total Patient Responses

Prioritisation

Score: 78.38/100

837 Total Patient Responses