Patient experience survey

950

Happy Clients

1146

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-04-05 - 2026-04-05

Likely To Recommend Hospital

88.66%

1146 Total Patient Responses

Overall Experience Score

8.29/10

1146 Total Patient Responses

Admission staff

Score: 94.87/100

  • Yes

  • No

1179 Total Patient Responses

Nursing staff

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1411 Total Patient Responses

Doctors

Score: 94.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1320 Total Patient Responses

Pain management

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1208 Total Patient Responses

Hospital environment

Score: 88.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1451 Total Patient Responses

Responsiveness of staff

Score: 89.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1246 Total Patient Responses

Medication information

Score: 82.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1387 Total Patient Responses

Food

Score: 84.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1497 Total Patient Responses

Discharge information

Score: 75.07/100

  • Yes

  • No

1336 Total Patient Responses

Likely To Recommend Hospital

84.43%

713 Total Patient Responses

Overall Experience Score

7.76/10

713 Total Patient Responses

Reception staff

Score: 91.95/100

696 Total Patient Responses

Nursing staff

Score: 92.59/100

801 Total Patient Responses

Doctors

Score: 90.94/100

746 Total Patient Responses

Pain management

Score: 88.41/100

673 Total Patient Responses

Emergency Unit environment

Score: 97.60/100

708 Total Patient Responses

Responsiveness of staff

Score: 90.28/100

679 Total Patient Responses

Medication information

Score: 89.61/100

664 Total Patient Responses

Prioritisation

Score: 76.14/100

852 Total Patient Responses