Patient experience survey

1019

Happy Clients

1236

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-09-10 - 2025-09-10

Likely To Recommend Hospital

87.62%

1236 Total Patient Responses

Overall Experience Score

8.24/10

1236 Total Patient Responses

Admission staff

Score: 95.05/100

  • Yes

  • No

1271 Total Patient Responses

Nursing staff

Score: 89.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1533 Total Patient Responses

Doctors

Score: 94.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1408 Total Patient Responses

Pain management

Score: 92.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1301 Total Patient Responses

Hospital environment

Score: 89.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1580 Total Patient Responses

Responsiveness of staff

Score: 88.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1333 Total Patient Responses

Medication information

Score: 81.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1483 Total Patient Responses

Food

Score: 84.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1597 Total Patient Responses

Discharge information

Score: 74.43/100

  • Yes

  • No

1442 Total Patient Responses

Likely To Recommend Hospital

86.28%

722 Total Patient Responses

Overall Experience Score

7.98/10

722 Total Patient Responses

Reception staff

Score: 94.44/100

702 Total Patient Responses

Nursing staff

Score: 94.49/100

788 Total Patient Responses

Doctors

Score: 93.52/100

746 Total Patient Responses

Pain management

Score: 90.74/100

680 Total Patient Responses

Emergency Unit environment

Score: 97.34/100

715 Total Patient Responses

Responsiveness of staff

Score: 91.74/100

690 Total Patient Responses

Medication information

Score: 91.42/100

676 Total Patient Responses

Prioritisation

Score: 78.89/100

868 Total Patient Responses