Patient experience survey

959

Happy Clients

1156

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

88.84%

1156 Total Patient Responses

Overall Experience Score

8.3/10

1156 Total Patient Responses

Admission staff

Score: 94.83/100

  • Yes

  • No

1191 Total Patient Responses

Nursing staff

Score: 89.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1423 Total Patient Responses

Doctors

Score: 94.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1330 Total Patient Responses

Pain management

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1219 Total Patient Responses

Hospital environment

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1464 Total Patient Responses

Responsiveness of staff

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1257 Total Patient Responses

Medication information

Score: 82.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1400 Total Patient Responses

Food

Score: 84.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1507 Total Patient Responses

Discharge information

Score: 75.28/100

  • Yes

  • No

1348 Total Patient Responses

Likely To Recommend Hospital

84.5%

716 Total Patient Responses

Overall Experience Score

7.78/10

716 Total Patient Responses

Reception staff

Score: 92.27/100

699 Total Patient Responses

Nursing staff

Score: 92.80/100

802 Total Patient Responses

Doctors

Score: 91.13/100

749 Total Patient Responses

Pain management

Score: 88.46/100

676 Total Patient Responses

Emergency Unit environment

Score: 97.61/100

711 Total Patient Responses

Responsiveness of staff

Score: 90.62/100

682 Total Patient Responses

Medication information

Score: 89.66/100

667 Total Patient Responses

Prioritisation

Score: 76.35/100

856 Total Patient Responses