Patient experience survey

1021

Happy Clients

1218

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

88.25%

1218 Total Patient Responses

Overall Experience Score

8.38/10

1218 Total Patient Responses

Admission staff

Score: 95.29/100

  • Yes

  • No

1248 Total Patient Responses

Nursing staff

Score: 89.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1509 Total Patient Responses

Doctors

Score: 94.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1388 Total Patient Responses

Pain management

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1272 Total Patient Responses

Hospital environment

Score: 89.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1544 Total Patient Responses

Responsiveness of staff

Score: 88.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1319 Total Patient Responses

Medication information

Score: 82.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1446 Total Patient Responses

Food

Score: 85.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1558 Total Patient Responses

Discharge information

Score: 75.16/100

  • Yes

  • No

1431 Total Patient Responses

Likely To Recommend Hospital

84.42%

738 Total Patient Responses

Overall Experience Score

7.95/10

738 Total Patient Responses

Reception staff

Score: 94.27/100

715 Total Patient Responses

Nursing staff

Score: 93.93/100

812 Total Patient Responses

Doctors

Score: 93.58/100

769 Total Patient Responses

Pain management

Score: 90.61/100

703 Total Patient Responses

Emergency Unit environment

Score: 97.26/100

729 Total Patient Responses

Responsiveness of staff

Score: 92.03/100

703 Total Patient Responses

Medication information

Score: 90.50/100

695 Total Patient Responses

Prioritisation

Score: 78.19/100

900 Total Patient Responses