Patient experience survey

998

Happy Clients

1202

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

87.94%

1202 Total Patient Responses

Overall Experience Score

8.3/10

1202 Total Patient Responses

Admission staff

Score: 95.29/100

  • Yes

  • No

1233 Total Patient Responses

Nursing staff

Score: 89.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1478 Total Patient Responses

Doctors

Score: 94.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1365 Total Patient Responses

Pain management

Score: 92.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1270 Total Patient Responses

Hospital environment

Score: 89.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1529 Total Patient Responses

Responsiveness of staff

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1299 Total Patient Responses

Medication information

Score: 82.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1438 Total Patient Responses

Food

Score: 84.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1555 Total Patient Responses

Discharge information

Score: 74.83/100

  • Yes

  • No

1399 Total Patient Responses

Likely To Recommend Hospital

85.96%

698 Total Patient Responses

Overall Experience Score

7.97/10

698 Total Patient Responses

Reception staff

Score: 94.24/100

677 Total Patient Responses

Nursing staff

Score: 94.26/100

762 Total Patient Responses

Doctors

Score: 93.50/100

718 Total Patient Responses

Pain management

Score: 90.69/100

655 Total Patient Responses

Emergency Unit environment

Score: 97.25/100

691 Total Patient Responses

Responsiveness of staff

Score: 91.62/100

668 Total Patient Responses

Medication information

Score: 91.41/100

652 Total Patient Responses

Prioritisation

Score: 79.18/100

833 Total Patient Responses