Patient experience survey

1027

Happy Clients

1244

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-07-31 - 2025-07-31

Likely To Recommend Hospital

87.38%

1244 Total Patient Responses

Overall Experience Score

8.26/10

1244 Total Patient Responses

Admission staff

Score: 95.15/100

  • Yes

  • No

1278 Total Patient Responses

Nursing staff

Score: 88.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1541 Total Patient Responses

Doctors

Score: 94.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1409 Total Patient Responses

Pain management

Score: 91.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1305 Total Patient Responses

Hospital environment

Score: 89.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1587 Total Patient Responses

Responsiveness of staff

Score: 88.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1341 Total Patient Responses

Medication information

Score: 82.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1484 Total Patient Responses

Food

Score: 84.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1584 Total Patient Responses

Discharge information

Score: 74.52/100

  • Yes

  • No

1464 Total Patient Responses

Likely To Recommend Hospital

84.72%

733 Total Patient Responses

Overall Experience Score

7.93/10

733 Total Patient Responses

Reception staff

Score: 94.52/100

712 Total Patient Responses

Nursing staff

Score: 94.40/100

801 Total Patient Responses

Doctors

Score: 93.01/100

762 Total Patient Responses

Pain management

Score: 90.52/100

696 Total Patient Responses

Emergency Unit environment

Score: 97.24/100

725 Total Patient Responses

Responsiveness of staff

Score: 92.13/100

699 Total Patient Responses

Medication information

Score: 91.25/100

686 Total Patient Responses

Prioritisation

Score: 78.38/100

888 Total Patient Responses