Patient experience survey

984

Happy Clients

1188

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-11-05 - 2025-11-05

Likely To Recommend Hospital

87.71%

1188 Total Patient Responses

Overall Experience Score

8.28/10

1188 Total Patient Responses

Admission staff

Score: 95.05/100

  • Yes

  • No

1217 Total Patient Responses

Nursing staff

Score: 89.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1462 Total Patient Responses

Doctors

Score: 94.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1350 Total Patient Responses

Pain management

Score: 92.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1254 Total Patient Responses

Hospital environment

Score: 90.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1506 Total Patient Responses

Responsiveness of staff

Score: 88.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1281 Total Patient Responses

Medication information

Score: 82.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1424 Total Patient Responses

Food

Score: 84.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1534 Total Patient Responses

Discharge information

Score: 75.25/100

  • Yes

  • No

1380 Total Patient Responses

Likely To Recommend Hospital

85.71%

693 Total Patient Responses

Overall Experience Score

7.99/10

693 Total Patient Responses

Reception staff

Score: 94.07/100

674 Total Patient Responses

Nursing staff

Score: 94.04/100

762 Total Patient Responses

Doctors

Score: 93.28/100

714 Total Patient Responses

Pain management

Score: 90.73/100

647 Total Patient Responses

Emergency Unit environment

Score: 97.23/100

687 Total Patient Responses

Responsiveness of staff

Score: 91.11/100

664 Total Patient Responses

Medication information

Score: 91.04/100

647 Total Patient Responses

Prioritisation

Score: 78.64/100

828 Total Patient Responses