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Patient experience survey

1017

Happy Clients

1233

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

87.59%

1233 Total Patient Responses

Overall Experience Score

8.25/10

1233 Total Patient Responses

Admission staff

Score: 95.12/100

  • Yes

  • No

1266 Total Patient Responses

Nursing staff

Score: 89.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1527 Total Patient Responses

Doctors

Score: 94.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1400 Total Patient Responses

Pain management

Score: 92.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1299 Total Patient Responses

Hospital environment

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1573 Total Patient Responses

Responsiveness of staff

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1328 Total Patient Responses

Medication information

Score: 81.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1480 Total Patient Responses

Food

Score: 84.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1594 Total Patient Responses

Discharge information

Score: 74.49/100

  • Yes

  • No

1438 Total Patient Responses

Likely To Recommend Hospital

86.27%

721 Total Patient Responses

Overall Experience Score

7.99/10

721 Total Patient Responses

Reception staff

Score: 94.29/100

701 Total Patient Responses

Nursing staff

Score: 94.37/100

787 Total Patient Responses

Doctors

Score: 93.71/100

743 Total Patient Responses

Pain management

Score: 90.71/100

678 Total Patient Responses

Emergency Unit environment

Score: 97.34/100

714 Total Patient Responses

Responsiveness of staff

Score: 91.73/100

689 Total Patient Responses

Medication information

Score: 91.56/100

675 Total Patient Responses

Prioritisation

Score: 78.98/100

865 Total Patient Responses