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Patient experience survey

992

Happy Clients

1196

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

87.96%

1196 Total Patient Responses

Overall Experience Score

8.3/10

1196 Total Patient Responses

Admission staff

Score: 95.00/100

  • Yes

  • No

1225 Total Patient Responses

Nursing staff

Score: 89.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1468 Total Patient Responses

Doctors

Score: 95.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1358 Total Patient Responses

Pain management

Score: 92.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1263 Total Patient Responses

Hospital environment

Score: 89.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1512 Total Patient Responses

Responsiveness of staff

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1294 Total Patient Responses

Medication information

Score: 82.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1430 Total Patient Responses

Food

Score: 84.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1546 Total Patient Responses

Discharge information

Score: 75.59/100

  • Yes

  • No

1394 Total Patient Responses

Likely To Recommend Hospital

85.26%

719 Total Patient Responses

Overall Experience Score

7.9/10

719 Total Patient Responses

Reception staff

Score: 93.57/100

700 Total Patient Responses

Nursing staff

Score: 93.81/100

795 Total Patient Responses

Doctors

Score: 93.05/100

745 Total Patient Responses

Pain management

Score: 90.48/100

672 Total Patient Responses

Emergency Unit environment

Score: 97.20/100

714 Total Patient Responses

Responsiveness of staff

Score: 91.01/100

690 Total Patient Responses

Medication information

Score: 90.60/100

670 Total Patient Responses

Prioritisation

Score: 77.67/100

862 Total Patient Responses