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Patient experience survey

1061

Happy Clients

1265

Surveys Completed

Life The Crompton Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

88.38%

1265 Total Patient Responses

Overall Experience Score

8.39/10

1265 Total Patient Responses

Admission staff

Score: 95.07/100

  • Yes

  • No

1297 Total Patient Responses

Nursing staff

Score: 89.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1574 Total Patient Responses

Doctors

Score: 95.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1446 Total Patient Responses

Pain management

Score: 92.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1322 Total Patient Responses

Hospital environment

Score: 89.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1604 Total Patient Responses

Responsiveness of staff

Score: 88.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1370 Total Patient Responses

Medication information

Score: 82.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1515 Total Patient Responses

Food

Score: 85.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1615 Total Patient Responses

Discharge information

Score: 75.77/100

  • Yes

  • No

1490 Total Patient Responses

Likely To Recommend Hospital

83.81%

766 Total Patient Responses

Overall Experience Score

7.86/10

766 Total Patient Responses

Reception staff

Score: 94.23/100

745 Total Patient Responses

Nursing staff

Score: 93.86/100

843 Total Patient Responses

Doctors

Score: 93.73/100

800 Total Patient Responses

Pain management

Score: 90.16/100

732 Total Patient Responses

Emergency Unit environment

Score: 97.21/100

753 Total Patient Responses

Responsiveness of staff

Score: 91.42/100

734 Total Patient Responses

Medication information

Score: 90.68/100

719 Total Patient Responses

Prioritisation

Score: 76.72/100

934 Total Patient Responses