Patient experience survey

1032

Happy Clients

1361

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2017-07-18 - 2018-07-18

Likely To Recommend Hospital

78.75%

1361 Total Patient Responses

Overall Experience Score

7.75/10

1361 Total Patient Responses

Admission Staff

Score: 95.74/100

  • Yes

  • No

1347 Total Patient Responses

Nursing Staff

Score: 86.53/100

1358 Total Patient Responses

Doctors

Score: 92.41/100

1355 Total Patient Responses

Pain Management

Score: 86.56/100

1266 Total Patient Responses

Hospital Environment

Score: 83.17/100

1342 Total Patient Responses

Responsiveness of Staff

Score: 83.38/100

1216 Total Patient Responses

Medication Information

Score: 77.26/100

1227 Total Patient Responses

Food

Score: 73.99/100

1294 Total Patient Responses

Discharge Information

Score: 68.00/100

1361 Total Patient Responses

Likely To Recommend Hospital

66.18%

820 Total Patient Responses

Overall Experience Score

6.57/10

820 Total Patient Responses

Reception Staff

Score: 93.81/100

808 Total Patient Responses

Nursing Staff

Score: 85.99/100

815 Total Patient Responses

Doctors

Score: 82.18/100

797 Total Patient Responses

Pain Management

Score: 76.02/100

763 Total Patient Responses

Emergency Unit Environment

Score: 89.47/100

779 Total Patient Responses

Responsiveness of Staff

Score: 77.23/100

773 Total Patient Responses

Medication Information

Score: 81.11/100

757 Total Patient Responses

PRIORITISATION

Score: 63.92/100

816 Total Patient Responses