Patient experience survey

831

Happy Clients

1080

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

78.68%

1080 Total Patient Responses

Overall Experience Score

7.83/10

1080 Total Patient Responses

Admission Staff

Score: 96.39/100

  • Yes

  • No

1074 Total Patient Responses

Nursing Staff

Score: 86.50/100

1079 Total Patient Responses

Doctors

Score: 93.95/100

1073 Total Patient Responses

Pain Management

Score: 87.16/100

1009 Total Patient Responses

Hospital Environment

Score: 84.81/100

1064 Total Patient Responses

Responsiveness of Staff

Score: 83.07/100

976 Total Patient Responses

Medication Information

Score: 77.30/100

974 Total Patient Responses

Food

Score: 82.75/100

1043 Total Patient Responses

Discharge Information

Score: 69.26/100

1080 Total Patient Responses

Likely To Recommend Hospital

62.71%

951 Total Patient Responses

Overall Experience Score

6.16/10

951 Total Patient Responses

Reception Staff

Score: 94.61/100

928 Total Patient Responses

Nursing Staff

Score: 85.27/100

946 Total Patient Responses

Doctors

Score: 75.05/100

941 Total Patient Responses

Pain Management

Score: 71.54/100

896 Total Patient Responses

Emergency Unit Environment

Score: 88.76/100

916 Total Patient Responses

Responsiveness of Staff

Score: 75.63/100

915 Total Patient Responses

Medication Information

Score: 78.04/100

879 Total Patient Responses

PRIORITISATION

Score: 57.09/100

943 Total Patient Responses