Patient experience survey

787

Happy Clients

1026

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

78.17%

1026 Total Patient Responses

Overall Experience Score

7.79/10

1026 Total Patient Responses

Admission Staff

Score: 95.33/100

  • Yes

  • No

1015 Total Patient Responses

Nursing Staff

Score: 86.46/100

1025 Total Patient Responses

Doctors

Score: 93.25/100

1017 Total Patient Responses

Pain Management

Score: 87.41/100

950 Total Patient Responses

Hospital Environment

Score: 82.23/100

1009 Total Patient Responses

Responsiveness of Staff

Score: 82.48/100

920 Total Patient Responses

Medication Information

Score: 77.82/100

923 Total Patient Responses

Food

Score: 80.67/100

996 Total Patient Responses

Discharge Information

Score: 69.88/100

1026 Total Patient Responses

Likely To Recommend Hospital

63.03%

778 Total Patient Responses

Overall Experience Score

6.28/10

778 Total Patient Responses

Reception Staff

Score: 92.03/100

753 Total Patient Responses

Nursing Staff

Score: 84.66/100

773 Total Patient Responses

Doctors

Score: 76.77/100

764 Total Patient Responses

Pain Management

Score: 73.27/100

737 Total Patient Responses

Emergency Unit Environment

Score: 87.37/100

752 Total Patient Responses

Responsiveness of Staff

Score: 73.65/100

740 Total Patient Responses

Medication Information

Score: 79.38/100

713 Total Patient Responses

PRIORITISATION

Score: 59.38/100

771 Total Patient Responses