Patient experience survey

1065

Happy Clients

1399

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2017-05-26 - 2018-05-26

Likely To Recommend Hospital

78.87%

1399 Total Patient Responses

Overall Experience Score

7.78/10

1399 Total Patient Responses

Admission Staff

Score: 96.08/100

  • Yes

  • No

1384 Total Patient Responses

Nursing Staff

Score: 86.51/100

1395 Total Patient Responses

Doctors

Score: 92.49/100

1394 Total Patient Responses

Pain Management

Score: 86.58/100

1303 Total Patient Responses

Hospital Environment

Score: 83.75/100

1378 Total Patient Responses

Responsiveness of Staff

Score: 84.04/100

1256 Total Patient Responses

Medication Information

Score: 76.93/100

1264 Total Patient Responses

Food

Score: 73.62/100

1324 Total Patient Responses

Discharge Information

Score: 67.80/100

1399 Total Patient Responses

Likely To Recommend Hospital

66.71%

816 Total Patient Responses

Overall Experience Score

6.63/10

816 Total Patient Responses

Reception Staff

Score: 94.30/100

807 Total Patient Responses

Nursing Staff

Score: 86.95/100

812 Total Patient Responses

Doctors

Score: 82.04/100

794 Total Patient Responses

Pain Management

Score: 76.42/100

759 Total Patient Responses

Emergency Unit Environment

Score: 90.13/100

780 Total Patient Responses

Responsiveness of Staff

Score: 78.78/100

768 Total Patient Responses

Medication Information

Score: 80.96/100

751 Total Patient Responses

PRIORITISATION

Score: 64.14/100

811 Total Patient Responses