Patient experience survey

850

Happy Clients

1097

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

78.95%

1097 Total Patient Responses

Overall Experience Score

7.86/10

1097 Total Patient Responses

Admission Staff

Score: 96.18/100

  • Yes

  • No

1092 Total Patient Responses

Nursing Staff

Score: 86.85/100

1095 Total Patient Responses

Doctors

Score: 93.80/100

1090 Total Patient Responses

Pain Management

Score: 87.65/100

1023 Total Patient Responses

Hospital Environment

Score: 84.48/100

1080 Total Patient Responses

Responsiveness of Staff

Score: 84.13/100

998 Total Patient Responses

Medication Information

Score: 77.55/100

995 Total Patient Responses

Food

Score: 82.94/100

1059 Total Patient Responses

Discharge Information

Score: 70.24/100

1097 Total Patient Responses

Likely To Recommend Hospital

61.97%

936 Total Patient Responses

Overall Experience Score

6.12/10

936 Total Patient Responses

Reception Staff

Score: 93.50/100

907 Total Patient Responses

Nursing Staff

Score: 84.39/100

931 Total Patient Responses

Doctors

Score: 74.48/100

925 Total Patient Responses

Pain Management

Score: 70.77/100

886 Total Patient Responses

Emergency Unit Environment

Score: 87.92/100

902 Total Patient Responses

Responsiveness of Staff

Score: 73.83/100

898 Total Patient Responses

Medication Information

Score: 77.74/100

867 Total Patient Responses

PRIORITISATION

Score: 56.38/100

928 Total Patient Responses