Patient experience survey

1200

Happy Clients

1514

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-04-22 - 2026-04-22

Likely To Recommend Hospital

86.59%

1514 Total Patient Responses

Overall Experience Score

7.93/10

1514 Total Patient Responses

Admission staff

Score: 95.86/100

  • Yes

  • No

1546 Total Patient Responses

Nursing staff

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1842 Total Patient Responses

Doctors

Score: 94.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1701 Total Patient Responses

Pain management

Score: 89.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1581 Total Patient Responses

Hospital environment

Score: 88.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1962 Total Patient Responses

Responsiveness of staff

Score: 86.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1664 Total Patient Responses

Medication information

Score: 80.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1740 Total Patient Responses

Food

Score: 82.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2020 Total Patient Responses

Discharge information

Score: 75.49/100

  • Yes

  • No

1820 Total Patient Responses

Likely To Recommend Hospital

74.7%

1083 Total Patient Responses

Overall Experience Score

6.64/10

1082 Total Patient Responses

Reception staff

Score: 94.02/100

1053 Total Patient Responses

Nursing staff

Score: 88.94/100

1251 Total Patient Responses

Doctors

Score: 81.83/100

1132 Total Patient Responses

Pain management

Score: 80.16/100

1018 Total Patient Responses

Emergency Unit environment

Score: 93.89/100

1047 Total Patient Responses

Responsiveness of staff

Score: 84.70/100

1033 Total Patient Responses

Medication information

Score: 83.10/100

982 Total Patient Responses

Prioritisation

Score: 72.51/100

1323 Total Patient Responses