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Patient experience survey

1210

Happy Clients

1549

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-09-30 - 2026-09-30

Likely To Recommend Hospital

86.44%

1549 Total Patient Responses

Overall Experience Score

7.82/10

1549 Total Patient Responses

Admission staff

Score: 95.51/100

  • Yes

  • No

1585 Total Patient Responses

Nursing staff

Score: 87.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1906 Total Patient Responses

Doctors

Score: 94.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1749 Total Patient Responses

Pain management

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1632 Total Patient Responses

Hospital environment

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2026 Total Patient Responses

Responsiveness of staff

Score: 85.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1709 Total Patient Responses

Medication information

Score: 79.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1770 Total Patient Responses

Food

Score: 81.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2084 Total Patient Responses

Discharge information

Score: 74.69/100

  • Yes

  • No

1871 Total Patient Responses

Likely To Recommend Hospital

74.03%

1128 Total Patient Responses

Overall Experience Score

6.6/10

1127 Total Patient Responses

Reception staff

Score: 93.42/100

1095 Total Patient Responses

Nursing staff

Score: 88.02/100

1308 Total Patient Responses

Doctors

Score: 79.54/100

1193 Total Patient Responses

Pain management

Score: 79.70/100

1064 Total Patient Responses

Emergency Unit environment

Score: 96.91/100

1100 Total Patient Responses

Responsiveness of staff

Score: 82.63/100

1065 Total Patient Responses

Medication information

Score: 79.73/100

1021 Total Patient Responses

Prioritisation

Score: 70.32/100

1390 Total Patient Responses