Patient experience survey

1306

Happy Clients

1629

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-05-13 - 2025-05-13

Likely To Recommend Hospital

85.82%

1630 Total Patient Responses

Overall Experience Score

8.02/10

1629 Total Patient Responses

Admission staff

Score: 96.36/100

  • Yes

  • No

1648 Total Patient Responses

Nursing staff

Score: 87.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1990 Total Patient Responses

Doctors

Score: 95.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1814 Total Patient Responses

Pain management

Score: 90.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1686 Total Patient Responses

Hospital environment

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2133 Total Patient Responses

Responsiveness of staff

Score: 86.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1756 Total Patient Responses

Medication information

Score: 81.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1868 Total Patient Responses

Food

Score: 81.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2173 Total Patient Responses

Discharge information

Score: 74.80/100

  • Yes

  • No

1933 Total Patient Responses

Likely To Recommend Hospital

70.97%

1137 Total Patient Responses

Overall Experience Score

6.35/10

1137 Total Patient Responses

Reception staff

Score: 93.55/100

1117 Total Patient Responses

Nursing staff

Score: 86.73/100

1328 Total Patient Responses

Doctors

Score: 80.01/100

1203 Total Patient Responses

Pain management

Score: 76.26/100

1070 Total Patient Responses

Emergency Unit environment

Score: 91.42/100

1096 Total Patient Responses

Responsiveness of staff

Score: 80.21/100

1071 Total Patient Responses

Medication information

Score: 81.98/100

1032 Total Patient Responses

Prioritisation

Score: 66.81/100

1436 Total Patient Responses