Patient experience survey

1225

Happy Clients

1539

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

86.88%

1539 Total Patient Responses

Overall Experience Score

7.96/10

1539 Total Patient Responses

Admission staff

Score: 96.13/100

  • Yes

  • No

1572 Total Patient Responses

Nursing staff

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1876 Total Patient Responses

Doctors

Score: 94.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1735 Total Patient Responses

Pain management

Score: 90.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1616 Total Patient Responses

Hospital environment

Score: 88.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1995 Total Patient Responses

Responsiveness of staff

Score: 85.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1701 Total Patient Responses

Medication information

Score: 81.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1755 Total Patient Responses

Food

Score: 82.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2062 Total Patient Responses

Discharge information

Score: 76.63/100

  • Yes

  • No

1840 Total Patient Responses

Likely To Recommend Hospital

74.27%

1104 Total Patient Responses

Overall Experience Score

6.72/10

1103 Total Patient Responses

Reception staff

Score: 94.30/100

1071 Total Patient Responses

Nursing staff

Score: 88.62/100

1280 Total Patient Responses

Doctors

Score: 81.63/100

1157 Total Patient Responses

Pain management

Score: 79.81/100

1035 Total Patient Responses

Emergency Unit environment

Score: 95.05/100

1070 Total Patient Responses

Responsiveness of staff

Score: 84.02/100

1051 Total Patient Responses

Medication information

Score: 82.32/100

1001 Total Patient Responses

Prioritisation

Score: 71.95/100

1347 Total Patient Responses