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Patient experience survey

1207

Happy Clients

1542

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-09-10 - 2026-09-10

Likely To Recommend Hospital

86.06%

1542 Total Patient Responses

Overall Experience Score

7.83/10

1542 Total Patient Responses

Admission staff

Score: 95.36/100

  • Yes

  • No

1578 Total Patient Responses

Nursing staff

Score: 87.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1887 Total Patient Responses

Doctors

Score: 94.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1742 Total Patient Responses

Pain management

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1624 Total Patient Responses

Hospital environment

Score: 86.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2022 Total Patient Responses

Responsiveness of staff

Score: 85.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1700 Total Patient Responses

Medication information

Score: 80.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1766 Total Patient Responses

Food

Score: 81.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2086 Total Patient Responses

Discharge information

Score: 74.67/100

  • Yes

  • No

1859 Total Patient Responses

Likely To Recommend Hospital

74.06%

1114 Total Patient Responses

Overall Experience Score

6.62/10

1113 Total Patient Responses

Reception staff

Score: 93.98/100

1079 Total Patient Responses

Nursing staff

Score: 88.21/100

1297 Total Patient Responses

Doctors

Score: 79.41/100

1182 Total Patient Responses

Pain management

Score: 79.20/100

1053 Total Patient Responses

Emergency Unit environment

Score: 96.97/100

1088 Total Patient Responses

Responsiveness of staff

Score: 83.19/100

1053 Total Patient Responses

Medication information

Score: 79.58/100

1009 Total Patient Responses

Prioritisation

Score: 70.61/100

1377 Total Patient Responses