Patient experience survey

803

Happy Clients

1033

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2019-03-31 - 2020-03-31

Likely To Recommend Hospital

79.32%

1033 Total Patient Responses

Overall Experience Score

7.89/10

1033 Total Patient Responses

Admission Staff

Score: 96.67/100

  • Yes

  • No

1027 Total Patient Responses

Nursing Staff

Score: 86.82/100

1031 Total Patient Responses

Doctors

Score: 94.19/100

1026 Total Patient Responses

Pain Management

Score: 87.58/100

970 Total Patient Responses

Hospital Environment

Score: 86.00/100

1017 Total Patient Responses

Responsiveness of Staff

Score: 83.73/100

926 Total Patient Responses

Medication Information

Score: 78.39/100

935 Total Patient Responses

Food

Score: 83.16/100

994 Total Patient Responses

Discharge Information

Score: 69.31/100

1033 Total Patient Responses

Likely To Recommend Hospital

62.37%

961 Total Patient Responses

Overall Experience Score

6.15/10

961 Total Patient Responses

Reception Staff

Score: 94.16/100

941 Total Patient Responses

Nursing Staff

Score: 85.58/100

956 Total Patient Responses

Doctors

Score: 75.20/100

948 Total Patient Responses

Pain Management

Score: 71.48/100

901 Total Patient Responses

Emergency Unit Environment

Score: 89.58/100

921 Total Patient Responses

Responsiveness of Staff

Score: 76.00/100

921 Total Patient Responses

Medication Information

Score: 77.87/100

881 Total Patient Responses

PRIORITISATION

Score: 57.28/100

952 Total Patient Responses