Patient experience survey

771

Happy Clients

993

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

78.59%

993 Total Patient Responses

Overall Experience Score

7.83/10

993 Total Patient Responses

Admission Staff

Score: 95.60/100

  • Yes

  • No

984 Total Patient Responses

Nursing Staff

Score: 86.22/100

991 Total Patient Responses

Doctors

Score: 93.73/100

984 Total Patient Responses

Pain Management

Score: 87.29/100

922 Total Patient Responses

Hospital Environment

Score: 83.54/100

976 Total Patient Responses

Responsiveness of Staff

Score: 82.76/100

892 Total Patient Responses

Medication Information

Score: 77.11/100

897 Total Patient Responses

Food

Score: 82.06/100

958 Total Patient Responses

Discharge Information

Score: 69.84/100

993 Total Patient Responses

Likely To Recommend Hospital

62.72%

819 Total Patient Responses

Overall Experience Score

6.23/10

819 Total Patient Responses

Reception Staff

Score: 92.96/100

795 Total Patient Responses

Nursing Staff

Score: 85.21/100

813 Total Patient Responses

Doctors

Score: 75.95/100

804 Total Patient Responses

Pain Management

Score: 73.20/100

776 Total Patient Responses

Emergency Unit Environment

Score: 87.95/100

797 Total Patient Responses

Responsiveness of Staff

Score: 74.39/100

781 Total Patient Responses

Medication Information

Score: 78.35/100

753 Total Patient Responses

PRIORITISATION

Score: 57.87/100

810 Total Patient Responses