Patient experience survey

800

Happy Clients

1033

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

78.55%

1033 Total Patient Responses

Overall Experience Score

7.81/10

1033 Total Patient Responses

Admission Staff

Score: 95.83/100

  • Yes

  • No

1025 Total Patient Responses

Nursing Staff

Score: 86.51/100

1031 Total Patient Responses

Doctors

Score: 93.77/100

1026 Total Patient Responses

Pain Management

Score: 87.13/100

959 Total Patient Responses

Hospital Environment

Score: 83.95/100

1015 Total Patient Responses

Responsiveness of Staff

Score: 83.25/100

925 Total Patient Responses

Medication Information

Score: 76.74/100

938 Total Patient Responses

Food

Score: 82.77/100

993 Total Patient Responses

Discharge Information

Score: 69.41/100

1033 Total Patient Responses

Likely To Recommend Hospital

61.98%

896 Total Patient Responses

Overall Experience Score

6.11/10

896 Total Patient Responses

Reception Staff

Score: 92.86/100

868 Total Patient Responses

Nursing Staff

Score: 84.33/100

890 Total Patient Responses

Doctors

Score: 75.03/100

881 Total Patient Responses

Pain Management

Score: 70.91/100

849 Total Patient Responses

Emergency Unit Environment

Score: 87.20/100

867 Total Patient Responses

Responsiveness of Staff

Score: 72.58/100

857 Total Patient Responses

Medication Information

Score: 77.51/100

827 Total Patient Responses

PRIORITISATION

Score: 56.80/100

888 Total Patient Responses