Patient experience survey

341

Happy Clients

421

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

81.79%

421 Total Patient Responses

Overall Experience Score

8.10/10

421 Total Patient Responses

Admission Staff

Score: 96.72/100

  • Yes

  • No

415 Total Patient Responses

Nursing Staff

Score: 86.98/100

420 Total Patient Responses

Doctors

Score: 95.02/100

415 Total Patient Responses

Pain Management

Score: 88.39/100

396 Total Patient Responses

Hospital Environment

Score: 85.80/100

408 Total Patient Responses

Responsiveness of Staff

Score: 83.36/100

389 Total Patient Responses

Medication Information

Score: 77.31/100

382 Total Patient Responses

Food

Score: 85.51/100

405 Total Patient Responses

Discharge Information

Score: 72.45/100

421 Total Patient Responses

Likely To Recommend Hospital

66.58%

361 Total Patient Responses

Overall Experience Score

6.61/10

361 Total Patient Responses

Reception Staff

Score: 87.86/100

346 Total Patient Responses

Nursing Staff

Score: 85.35/100

359 Total Patient Responses

Doctors

Score: 74.15/100

350 Total Patient Responses

Pain Management

Score: 75.30/100

336 Total Patient Responses

Emergency Unit Environment

Score: 89.91/100

347 Total Patient Responses

Responsiveness of Staff

Score: 78.61/100

346 Total Patient Responses

Medication Information

Score: 74.76/100

313 Total Patient Responses

PRIORITISATION

Score: 65.78/100

358 Total Patient Responses