Patient experience survey

375

Happy Clients

456

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2021-01-24 - 2022-01-24

Likely To Recommend Hospital

81.80%

456 Total Patient Responses

Overall Experience Score

8.16/10

456 Total Patient Responses

Admission Staff

Score: 95.85/100

  • Yes

  • No

449 Total Patient Responses

Nursing Staff

Score: 88.11/100

455 Total Patient Responses

Doctors

Score: 94.73/100

454 Total Patient Responses

Pain Management

Score: 89.51/100

426 Total Patient Responses

Hospital Environment

Score: 86.48/100

449 Total Patient Responses

Responsiveness of Staff

Score: 85.16/100

421 Total Patient Responses

Medication Information

Score: 79.79/100

415 Total Patient Responses

Food

Score: 84.57/100

436 Total Patient Responses

Discharge Information

Score: 77.08/100

456 Total Patient Responses

Likely To Recommend Hospital

73.91%

336 Total Patient Responses

Overall Experience Score

7.39/10

336 Total Patient Responses

Reception Staff

Score: 93.94/100

330 Total Patient Responses

Nursing Staff

Score: 87.92/100

335 Total Patient Responses

Doctors

Score: 79.63/100

325 Total Patient Responses

Pain Management

Score: 80.32/100

310 Total Patient Responses

Emergency Unit Environment

Score: 92.92/100

325 Total Patient Responses

Responsiveness of Staff

Score: 82.66/100

323 Total Patient Responses

Medication Information

Score: 81.99/100

311 Total Patient Responses

PRIORITISATION

Score: 75.47/100

331 Total Patient Responses