Patient experience survey

354

Happy Clients

430

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

81.94%

430 Total Patient Responses

Overall Experience Score

8.17/10

430 Total Patient Responses

Admission Staff

Score: 95.73/100

  • Yes

  • No

425 Total Patient Responses

Nursing Staff

Score: 87.93/100

429 Total Patient Responses

Doctors

Score: 94.88/100

423 Total Patient Responses

Pain Management

Score: 89.00/100

402 Total Patient Responses

Hospital Environment

Score: 86.31/100

419 Total Patient Responses

Responsiveness of Staff

Score: 83.96/100

400 Total Patient Responses

Medication Information

Score: 78.88/100

385 Total Patient Responses

Food

Score: 85.98/100

411 Total Patient Responses

Discharge Information

Score: 75.70/100

430 Total Patient Responses

Likely To Recommend Hospital

70.85%

311 Total Patient Responses

Overall Experience Score

7.07/10

311 Total Patient Responses

Reception Staff

Score: 89.04/100

301 Total Patient Responses

Nursing Staff

Score: 86.75/100

310 Total Patient Responses

Doctors

Score: 79.59/100

302 Total Patient Responses

Pain Management

Score: 78.16/100

293 Total Patient Responses

Emergency Unit Environment

Score: 91.80/100

305 Total Patient Responses

Responsiveness of Staff

Score: 79.32/100

295 Total Patient Responses

Medication Information

Score: 76.56/100

273 Total Patient Responses

PRIORITISATION

Score: 71.10/100

308 Total Patient Responses