Patient experience survey

394

Happy Clients

505

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

79.15%

505 Total Patient Responses

Overall Experience Score

7.86/10

505 Total Patient Responses

Admission Staff

Score: 96.26/100

  • Yes

  • No

499 Total Patient Responses

Nursing Staff

Score: 86.21/100

503 Total Patient Responses

Doctors

Score: 94.21/100

501 Total Patient Responses

Pain Management

Score: 86.87/100

479 Total Patient Responses

Hospital Environment

Score: 85.55/100

494 Total Patient Responses

Responsiveness of Staff

Score: 81.67/100

461 Total Patient Responses

Medication Information

Score: 76.59/100

455 Total Patient Responses

Food

Score: 83.81/100

486 Total Patient Responses

Discharge Information

Score: 67.92/100

505 Total Patient Responses

Likely To Recommend Hospital

64.61%

469 Total Patient Responses

Overall Experience Score

6.43/10

469 Total Patient Responses

Reception Staff

Score: 90.53/100

454 Total Patient Responses

Nursing Staff

Score: 86.12/100

467 Total Patient Responses

Doctors

Score: 76.46/100

460 Total Patient Responses

Pain Management

Score: 74.54/100

436 Total Patient Responses

Emergency Unit Environment

Score: 91.43/100

455 Total Patient Responses

Responsiveness of Staff

Score: 79.33/100

445 Total Patient Responses

Medication Information

Score: 77.26/100

409 Total Patient Responses

PRIORITISATION

Score: 61.97/100

467 Total Patient Responses