Patient experience survey

1227

Happy Clients

1571

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-08-07 - 2026-08-07

Likely To Recommend Hospital

85.74%

1571 Total Patient Responses

Overall Experience Score

7.81/10

1571 Total Patient Responses

Admission staff

Score: 95.49/100

  • Yes

  • No

1611 Total Patient Responses

Nursing staff

Score: 86.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1926 Total Patient Responses

Doctors

Score: 94.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Pain management

Score: 88.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1649 Total Patient Responses

Hospital environment

Score: 86.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2048 Total Patient Responses

Responsiveness of staff

Score: 84.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1744 Total Patient Responses

Medication information

Score: 80.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1791 Total Patient Responses

Food

Score: 81.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2115 Total Patient Responses

Discharge information

Score: 74.59/100

  • Yes

  • No

1895 Total Patient Responses

Likely To Recommend Hospital

74.22%

1129 Total Patient Responses

Overall Experience Score

6.69/10

1128 Total Patient Responses

Reception staff

Score: 93.69/100

1093 Total Patient Responses

Nursing staff

Score: 88.32/100

1311 Total Patient Responses

Doctors

Score: 80.21/100

1196 Total Patient Responses

Pain management

Score: 79.36/100

1066 Total Patient Responses

Emergency Unit environment

Score: 96.64/100

1100 Total Patient Responses

Responsiveness of staff

Score: 83.58/100

1072 Total Patient Responses

Medication information

Score: 80.66/100

1024 Total Patient Responses

Prioritisation

Score: 71.22/100

1387 Total Patient Responses