Patient experience survey

896

Happy Clients

1177

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

78.37%

1177 Total Patient Responses

Overall Experience Score

7.74/10

1177 Total Patient Responses

Admission Staff

Score: 95.29/100

  • Yes

  • No

1165 Total Patient Responses

Nursing Staff

Score: 87.14/100

1175 Total Patient Responses

Doctors

Score: 92.80/100

1170 Total Patient Responses

Pain Management

Score: 86.93/100

1091 Total Patient Responses

Hospital Environment

Score: 83.17/100

1155 Total Patient Responses

Responsiveness of Staff

Score: 83.01/100

1054 Total Patient Responses

Medication Information

Score: 78.17/100

1067 Total Patient Responses

Food

Score: 76.31/100

1129 Total Patient Responses

Discharge Information

Score: 69.88/100

1177 Total Patient Responses

Likely To Recommend Hospital

64.77%

756 Total Patient Responses

Overall Experience Score

6.47/10

756 Total Patient Responses

Reception Staff

Score: 92.28/100

738 Total Patient Responses

Nursing Staff

Score: 86.52/100

752 Total Patient Responses

Doctors

Score: 80.62/100

733 Total Patient Responses

Pain Management

Score: 74.96/100

707 Total Patient Responses

Emergency Unit Environment

Score: 89.04/100

730 Total Patient Responses

Responsiveness of Staff

Score: 76.66/100

707 Total Patient Responses

Medication Information

Score: 80.23/100

693 Total Patient Responses

PRIORITISATION

Score: 61.18/100

753 Total Patient Responses