Patient Experience Survey | Life Mount Edgecombe Hospital

Patient experience survey

426

Happy Clients

518

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2020-07-22 - 2021-07-22

Likely To Recommend Hospital

82.05%

518 Total Patient Responses

Overall Experience Score

8.16/10

518 Total Patient Responses

Admission Staff

Score: 96.17/100

  • Yes

  • No

513 Total Patient Responses

Nursing Staff

Score: 87.84/100

517 Total Patient Responses

Doctors

Score: 94.96/100

511 Total Patient Responses

Pain Management

Score: 89.16/100

488 Total Patient Responses

Hospital Environment

Score: 86.06/100

506 Total Patient Responses

Responsiveness of Staff

Score: 84.15/100

482 Total Patient Responses

Medication Information

Score: 78.70/100

468 Total Patient Responses

Food

Score: 86.09/100

498 Total Patient Responses

Discharge Information

Score: 76.93/100

518 Total Patient Responses

Likely To Recommend Hospital

72.05%

390 Total Patient Responses

Overall Experience Score

7.24/10

390 Total Patient Responses

Reception Staff

Score: 90.77/100

379 Total Patient Responses

Nursing Staff

Score: 87.04/100

389 Total Patient Responses

Doctors

Score: 79.53/100

378 Total Patient Responses

Pain Management

Score: 79.12/100

364 Total Patient Responses

Emergency Unit Environment

Score: 91.64/100

383 Total Patient Responses

Responsiveness of Staff

Score: 80.48/100

374 Total Patient Responses

Medication Information

Score: 80.12/100

347 Total Patient Responses

PRIORITISATION

Score: 73.15/100

386 Total Patient Responses