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Patient experience survey

1217

Happy Clients

1547

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-07-10 - 2026-07-10

Likely To Recommend Hospital

86.36%

1547 Total Patient Responses

Overall Experience Score

7.86/10

1547 Total Patient Responses

Admission staff

Score: 95.65/100

  • Yes

  • No

1585 Total Patient Responses

Nursing staff

Score: 87.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1896 Total Patient Responses

Doctors

Score: 94.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1747 Total Patient Responses

Pain management

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1622 Total Patient Responses

Hospital environment

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2010 Total Patient Responses

Responsiveness of staff

Score: 85.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1709 Total Patient Responses

Medication information

Score: 80.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Food

Score: 81.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2075 Total Patient Responses

Discharge information

Score: 75.43/100

  • Yes

  • No

1853 Total Patient Responses

Likely To Recommend Hospital

74.4%

1117 Total Patient Responses

Overall Experience Score

6.71/10

1116 Total Patient Responses

Reception staff

Score: 94.00/100

1084 Total Patient Responses

Nursing staff

Score: 88.38/100

1298 Total Patient Responses

Doctors

Score: 81.08/100

1182 Total Patient Responses

Pain management

Score: 79.83/100

1051 Total Patient Responses

Emergency Unit environment

Score: 95.86/100

1086 Total Patient Responses

Responsiveness of staff

Score: 83.88/100

1061 Total Patient Responses

Medication information

Score: 81.24/100

1013 Total Patient Responses

Prioritisation

Score: 71.54/100

1363 Total Patient Responses