Patient experience survey

979

Happy Clients

1283

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2017-09-23 - 2018-09-23

Likely To Recommend Hospital

78.83%

1283 Total Patient Responses

Overall Experience Score

7.77/10

1283 Total Patient Responses

Admission Staff

Score: 95.48/100

  • Yes

  • No

1268 Total Patient Responses

Nursing Staff

Score: 87.06/100

1280 Total Patient Responses

Doctors

Score: 92.60/100

1274 Total Patient Responses

Pain Management

Score: 87.03/100

1195 Total Patient Responses

Hospital Environment

Score: 83.29/100

1264 Total Patient Responses

Responsiveness of Staff

Score: 83.27/100

1145 Total Patient Responses

Medication Information

Score: 77.80/100

1157 Total Patient Responses

Food

Score: 74.99/100

1225 Total Patient Responses

Discharge Information

Score: 68.59/100

1283 Total Patient Responses

Likely To Recommend Hospital

66.80%

769 Total Patient Responses

Overall Experience Score

6.60/10

769 Total Patient Responses

Reception Staff

Score: 93.67/100

758 Total Patient Responses

Nursing Staff

Score: 86.73/100

765 Total Patient Responses

Doctors

Score: 81.67/100

746 Total Patient Responses

Pain Management

Score: 76.72/100

713 Total Patient Responses

Emergency Unit Environment

Score: 89.86/100

730 Total Patient Responses

Responsiveness of Staff

Score: 77.73/100

723 Total Patient Responses

Medication Information

Score: 81.84/100

705 Total Patient Responses

PRIORITISATION

Score: 63.57/100

764 Total Patient Responses