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Patient experience survey

1220

Happy Clients

1533

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-06-21 - 2026-06-21

Likely To Recommend Hospital

86.89%

1533 Total Patient Responses

Overall Experience Score

7.96/10

1533 Total Patient Responses

Admission staff

Score: 96.01/100

  • Yes

  • No

1567 Total Patient Responses

Nursing staff

Score: 87.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1874 Total Patient Responses

Doctors

Score: 94.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1733 Total Patient Responses

Pain management

Score: 90.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1606 Total Patient Responses

Hospital environment

Score: 88.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1983 Total Patient Responses

Responsiveness of staff

Score: 85.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1694 Total Patient Responses

Medication information

Score: 81.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1750 Total Patient Responses

Food

Score: 81.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2057 Total Patient Responses

Discharge information

Score: 75.89/100

  • Yes

  • No

1836 Total Patient Responses

Likely To Recommend Hospital

74.55%

1120 Total Patient Responses

Overall Experience Score

6.74/10

1119 Total Patient Responses

Reception staff

Score: 94.02/100

1087 Total Patient Responses

Nursing staff

Score: 88.55/100

1298 Total Patient Responses

Doctors

Score: 81.47/100

1176 Total Patient Responses

Pain management

Score: 80.04/100

1052 Total Patient Responses

Emergency Unit environment

Score: 95.60/100

1091 Total Patient Responses

Responsiveness of staff

Score: 84.30/100

1064 Total Patient Responses

Medication information

Score: 81.81/100

1017 Total Patient Responses

Prioritisation

Score: 71.84/100

1364 Total Patient Responses