Patient experience survey

928

Happy Clients

1219

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2017-11-16 - 2018-11-16

Likely To Recommend Hospital

78.27%

1219 Total Patient Responses

Overall Experience Score

7.74/10

1219 Total Patient Responses

Admission Staff

Score: 95.40/100

  • Yes

  • No

1204 Total Patient Responses

Nursing Staff

Score: 87.06/100

1217 Total Patient Responses

Doctors

Score: 92.36/100

1211 Total Patient Responses

Pain Management

Score: 86.69/100

1132 Total Patient Responses

Hospital Environment

Score: 83.05/100

1197 Total Patient Responses

Responsiveness of Staff

Score: 82.86/100

1083 Total Patient Responses

Medication Information

Score: 77.61/100

1099 Total Patient Responses

Food

Score: 74.97/100

1165 Total Patient Responses

Discharge Information

Score: 68.83/100

1219 Total Patient Responses

Likely To Recommend Hospital

66.27%

754 Total Patient Responses

Overall Experience Score

6.55/10

754 Total Patient Responses

Reception Staff

Score: 93.53/100

742 Total Patient Responses

Nursing Staff

Score: 86.70/100

749 Total Patient Responses

Doctors

Score: 81.18/100

731 Total Patient Responses

Pain Management

Score: 76.24/100

707 Total Patient Responses

Emergency Unit Environment

Score: 89.24/100

725 Total Patient Responses

Responsiveness of Staff

Score: 77.26/100

708 Total Patient Responses

Medication Information

Score: 81.49/100

697 Total Patient Responses

PRIORITISATION

Score: 63.27/100

749 Total Patient Responses