Patient experience survey

1217

Happy Clients

1553

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-08-21 - 2026-08-21

Likely To Recommend Hospital

86.03%

1553 Total Patient Responses

Overall Experience Score

7.84/10

1553 Total Patient Responses

Admission staff

Score: 95.39/100

  • Yes

  • No

1591 Total Patient Responses

Nursing staff

Score: 86.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1895 Total Patient Responses

Doctors

Score: 94.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1748 Total Patient Responses

Pain management

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1634 Total Patient Responses

Hospital environment

Score: 87.03/100

  • Always

  • Usually

  • Sometimes

  • Never

2023 Total Patient Responses

Responsiveness of staff

Score: 84.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1716 Total Patient Responses

Medication information

Score: 80.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1774 Total Patient Responses

Food

Score: 80.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2103 Total Patient Responses

Discharge information

Score: 74.52/100

  • Yes

  • No

1878 Total Patient Responses

Likely To Recommend Hospital

74.2%

1128 Total Patient Responses

Overall Experience Score

6.66/10

1127 Total Patient Responses

Reception staff

Score: 93.77/100

1091 Total Patient Responses

Nursing staff

Score: 88.26/100

1310 Total Patient Responses

Doctors

Score: 79.92/100

1197 Total Patient Responses

Pain management

Score: 79.62/100

1065 Total Patient Responses

Emergency Unit environment

Score: 96.72/100

1099 Total Patient Responses

Responsiveness of staff

Score: 83.44/100

1069 Total Patient Responses

Medication information

Score: 80.25/100

1023 Total Patient Responses

Prioritisation

Score: 71.17/100

1387 Total Patient Responses