Patient experience survey

465

Happy Clients

600

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

79.89%

600 Total Patient Responses

Overall Experience Score

7.93/10

600 Total Patient Responses

Admission Staff

Score: 96.69/100

  • Yes

  • No

594 Total Patient Responses

Nursing Staff

Score: 86.69/100

598 Total Patient Responses

Doctors

Score: 94.45/100

597 Total Patient Responses

Pain Management

Score: 87.57/100

569 Total Patient Responses

Hospital Environment

Score: 85.82/100

589 Total Patient Responses

Responsiveness of Staff

Score: 83.12/100

551 Total Patient Responses

Medication Information

Score: 78.41/100

546 Total Patient Responses

Food

Score: 82.80/100

581 Total Patient Responses

Discharge Information

Score: 67.50/100

600 Total Patient Responses

Likely To Recommend Hospital

64.42%

577 Total Patient Responses

Overall Experience Score

6.44/10

577 Total Patient Responses

Reception Staff

Score: 92.50/100

560 Total Patient Responses

Nursing Staff

Score: 86.65/100

575 Total Patient Responses

Doctors

Score: 75.87/100

570 Total Patient Responses

Pain Management

Score: 74.77/100

539 Total Patient Responses

Emergency Unit Environment

Score: 91.91/100

556 Total Patient Responses

Responsiveness of Staff

Score: 80.98/100

552 Total Patient Responses

Medication Information

Score: 78.85/100

520 Total Patient Responses

PRIORITISATION

Score: 62.08/100

574 Total Patient Responses