Patient experience survey

445

Happy Clients

532

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

82.65%

532 Total Patient Responses

Overall Experience Score

8.25/10

532 Total Patient Responses

Admission Staff

Score: 95.97/100

  • Yes

  • No

525 Total Patient Responses

Nursing Staff

Score: 88.57/100

532 Total Patient Responses

Doctors

Score: 94.90/100

527 Total Patient Responses

Pain Management

Score: 89.88/100

501 Total Patient Responses

Hospital Environment

Score: 87.08/100

520 Total Patient Responses

Responsiveness of Staff

Score: 84.97/100

492 Total Patient Responses

Medication Information

Score: 79.57/100

480 Total Patient Responses

Food

Score: 85.91/100

509 Total Patient Responses

Discharge Information

Score: 77.63/100

532 Total Patient Responses

Likely To Recommend Hospital

72.83%

411 Total Patient Responses

Overall Experience Score

7.27/10

411 Total Patient Responses

Reception Staff

Score: 92.57/100

404 Total Patient Responses

Nursing Staff

Score: 88.61/100

409 Total Patient Responses

Doctors

Score: 80.34/100

398 Total Patient Responses

Pain Management

Score: 80.31/100

381 Total Patient Responses

Emergency Unit Environment

Score: 92.27/100

401 Total Patient Responses

Responsiveness of Staff

Score: 82.19/100

393 Total Patient Responses

Medication Information

Score: 80.16/100

373 Total Patient Responses

PRIORITISATION

Score: 73.84/100

404 Total Patient Responses