Patient experience survey

1219

Happy Clients

1546

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-11-09 - 2026-11-09

Likely To Recommend Hospital

86.8%

1546 Total Patient Responses

Overall Experience Score

7.88/10

1546 Total Patient Responses

Admission staff

Score: 95.64/100

  • Yes

  • No

1580 Total Patient Responses

Nursing staff

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1903 Total Patient Responses

Doctors

Score: 94.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1759 Total Patient Responses

Pain management

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1614 Total Patient Responses

Hospital environment

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2011 Total Patient Responses

Responsiveness of staff

Score: 85.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1704 Total Patient Responses

Medication information

Score: 80.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1753 Total Patient Responses

Food

Score: 78.81/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

2045 Total Patient Responses

Discharge information

Score: 74.99/100

  • Yes

  • No

1851 Total Patient Responses

Likely To Recommend Hospital

74.55%

1108 Total Patient Responses

Overall Experience Score

6.61/10

1107 Total Patient Responses

Reception staff

Score: 93.59/100

1077 Total Patient Responses

Nursing staff

Score: 87.68/100

1284 Total Patient Responses

Doctors

Score: 80.26/100

1175 Total Patient Responses

Pain management

Score: 79.90/100

1045 Total Patient Responses

Emergency Unit environment

Score: 97.04/100

1082 Total Patient Responses

Responsiveness of staff

Score: 82.43/100

1047 Total Patient Responses

Medication information

Score: 79.70/100

1005 Total Patient Responses

Prioritisation

Score: 69.82/100

1373 Total Patient Responses