Patient experience survey

1200

Happy Clients

1515

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-04-21 - 2026-04-21

Likely To Recommend Hospital

86.53%

1515 Total Patient Responses

Overall Experience Score

7.92/10

1515 Total Patient Responses

Admission staff

Score: 95.86/100

  • Yes

  • No

1546 Total Patient Responses

Nursing staff

Score: 87.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1845 Total Patient Responses

Doctors

Score: 94.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1702 Total Patient Responses

Pain management

Score: 89.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1582 Total Patient Responses

Hospital environment

Score: 87.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1964 Total Patient Responses

Responsiveness of staff

Score: 86.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1666 Total Patient Responses

Medication information

Score: 80.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1742 Total Patient Responses

Food

Score: 82.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2023 Total Patient Responses

Discharge information

Score: 75.50/100

  • Yes

  • No

1821 Total Patient Responses

Likely To Recommend Hospital

74.58%

1082 Total Patient Responses

Overall Experience Score

6.62/10

1081 Total Patient Responses

Reception staff

Score: 94.01/100

1052 Total Patient Responses

Nursing staff

Score: 88.90/100

1250 Total Patient Responses

Doctors

Score: 81.89/100

1130 Total Patient Responses

Pain management

Score: 80.14/100

1017 Total Patient Responses

Emergency Unit environment

Score: 93.79/100

1046 Total Patient Responses

Responsiveness of staff

Score: 84.69/100

1032 Total Patient Responses

Medication information

Score: 83.25/100

979 Total Patient Responses

Prioritisation

Score: 72.49/100

1321 Total Patient Responses