Patient experience survey

820

Happy Clients

1066

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

79.09%

1066 Total Patient Responses

Overall Experience Score

7.80/10

1066 Total Patient Responses

Admission Staff

Score: 95.57/100

  • Yes

  • No

1056 Total Patient Responses

Nursing Staff

Score: 87.22/100

1065 Total Patient Responses

Doctors

Score: 93.23/100

1059 Total Patient Responses

Pain Management

Score: 87.22/100

987 Total Patient Responses

Hospital Environment

Score: 82.56/100

1048 Total Patient Responses

Responsiveness of Staff

Score: 82.93/100

960 Total Patient Responses

Medication Information

Score: 77.73/100

964 Total Patient Responses

Food

Score: 79.47/100

1031 Total Patient Responses

Discharge Information

Score: 70.26/100

1066 Total Patient Responses

Likely To Recommend Hospital

64.89%

751 Total Patient Responses

Overall Experience Score

6.43/10

751 Total Patient Responses

Reception Staff

Score: 92.19/100

730 Total Patient Responses

Nursing Staff

Score: 85.69/100

747 Total Patient Responses

Doctors

Score: 79.08/100

732 Total Patient Responses

Pain Management

Score: 74.68/100

703 Total Patient Responses

Emergency Unit Environment

Score: 89.00/100

727 Total Patient Responses

Responsiveness of Staff

Score: 75.39/100

707 Total Patient Responses

Medication Information

Score: 80.38/100

683 Total Patient Responses

PRIORITISATION

Score: 61.25/100

747 Total Patient Responses