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Patient experience survey

1212

Happy Clients

1528

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-05-12 - 2026-05-12

Likely To Recommend Hospital

86.39%

1528 Total Patient Responses

Overall Experience Score

7.93/10

1528 Total Patient Responses

Admission staff

Score: 95.99/100

  • Yes

  • No

1558 Total Patient Responses

Nursing staff

Score: 87.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1868 Total Patient Responses

Doctors

Score: 94.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1722 Total Patient Responses

Pain management

Score: 89.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1602 Total Patient Responses

Hospital environment

Score: 88.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1982 Total Patient Responses

Responsiveness of staff

Score: 85.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1687 Total Patient Responses

Medication information

Score: 80.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1760 Total Patient Responses

Food

Score: 82.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2049 Total Patient Responses

Discharge information

Score: 75.72/100

  • Yes

  • No

1838 Total Patient Responses

Likely To Recommend Hospital

74.67%

1082 Total Patient Responses

Overall Experience Score

6.72/10

1081 Total Patient Responses

Reception staff

Score: 94.10/100

1051 Total Patient Responses

Nursing staff

Score: 88.67/100

1252 Total Patient Responses

Doctors

Score: 81.67/100

1132 Total Patient Responses

Pain management

Score: 80.08/100

1014 Total Patient Responses

Emergency Unit environment

Score: 94.48/100

1050 Total Patient Responses

Responsiveness of staff

Score: 84.61/100

1033 Total Patient Responses

Medication information

Score: 82.72/100

984 Total Patient Responses

Prioritisation

Score: 72.47/100

1314 Total Patient Responses