Patient experience survey

1277

Happy Clients

1582

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-11-03 - 2025-11-03

Likely To Recommend Hospital

86.8%

1583 Total Patient Responses

Overall Experience Score

8.08/10

1582 Total Patient Responses

Admission staff

Score: 96.74/100

  • Yes

  • No

1606 Total Patient Responses

Nursing staff

Score: 88.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1922 Total Patient Responses

Doctors

Score: 95.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Pain management

Score: 90.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1631 Total Patient Responses

Hospital environment

Score: 87.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2057 Total Patient Responses

Responsiveness of staff

Score: 87.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1694 Total Patient Responses

Medication information

Score: 81.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1816 Total Patient Responses

Food

Score: 83.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2103 Total Patient Responses

Discharge information

Score: 75.88/100

  • Yes

  • No

1878 Total Patient Responses

Likely To Recommend Hospital

71.37%

1069 Total Patient Responses

Overall Experience Score

6.36/10

1069 Total Patient Responses

Reception staff

Score: 93.98/100

1046 Total Patient Responses

Nursing staff

Score: 87.21/100

1246 Total Patient Responses

Doctors

Score: 80.53/100

1105 Total Patient Responses

Pain management

Score: 76.35/100

1002 Total Patient Responses

Emergency Unit environment

Score: 90.20/100

1031 Total Patient Responses

Responsiveness of staff

Score: 81.16/100

1014 Total Patient Responses

Medication information

Score: 82.66/100

969 Total Patient Responses

Prioritisation

Score: 69.84/100

1326 Total Patient Responses