Patient experience survey

1282

Happy Clients

1600

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-09-02 - 2025-09-02

Likely To Recommend Hospital

86.39%

1601 Total Patient Responses

Overall Experience Score

8.02/10

1600 Total Patient Responses

Admission staff

Score: 96.55/100

  • Yes

  • No

1627 Total Patient Responses

Nursing staff

Score: 87.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1964 Total Patient Responses

Doctors

Score: 95.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1794 Total Patient Responses

Pain management

Score: 90.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1651 Total Patient Responses

Hospital environment

Score: 87.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2094 Total Patient Responses

Responsiveness of staff

Score: 86.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1714 Total Patient Responses

Medication information

Score: 80.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1841 Total Patient Responses

Food

Score: 82.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2130 Total Patient Responses

Discharge information

Score: 75.13/100

  • Yes

  • No

1895 Total Patient Responses

Likely To Recommend Hospital

71.15%

1085 Total Patient Responses

Overall Experience Score

6.37/10

1085 Total Patient Responses

Reception staff

Score: 93.79/100

1063 Total Patient Responses

Nursing staff

Score: 86.53/100

1265 Total Patient Responses

Doctors

Score: 80.40/100

1128 Total Patient Responses

Pain management

Score: 76.67/100

1016 Total Patient Responses

Emergency Unit environment

Score: 90.31/100

1042 Total Patient Responses

Responsiveness of staff

Score: 80.72/100

1022 Total Patient Responses

Medication information

Score: 82.40/100

977 Total Patient Responses

Prioritisation

Score: 68.72/100

1361 Total Patient Responses