Patient experience survey

1217

Happy Clients

1522

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

86.66%

1522 Total Patient Responses

Overall Experience Score

7.99/10

1522 Total Patient Responses

Admission staff

Score: 95.86/100

  • Yes

  • No

1551 Total Patient Responses

Nursing staff

Score: 87.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1851 Total Patient Responses

Doctors

Score: 94.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1702 Total Patient Responses

Pain management

Score: 90.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1589 Total Patient Responses

Hospital environment

Score: 88.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1960 Total Patient Responses

Responsiveness of staff

Score: 86.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1657 Total Patient Responses

Medication information

Score: 81.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1762 Total Patient Responses

Food

Score: 83.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2021 Total Patient Responses

Discharge information

Score: 75.91/100

  • Yes

  • No

1815 Total Patient Responses

Likely To Recommend Hospital

74.86%

1066 Total Patient Responses

Overall Experience Score

6.64/10

1065 Total Patient Responses

Reception staff

Score: 94.21/100

1037 Total Patient Responses

Nursing staff

Score: 88.47/100

1230 Total Patient Responses

Doctors

Score: 81.89/100

1111 Total Patient Responses

Pain management

Score: 79.98/100

1004 Total Patient Responses

Emergency Unit environment

Score: 93.22/100

1033 Total Patient Responses

Responsiveness of staff

Score: 84.23/100

1021 Total Patient Responses

Medication information

Score: 82.99/100

970 Total Patient Responses

Prioritisation

Score: 72.38/100

1303 Total Patient Responses