Patient experience survey

1219

Happy Clients

1527

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

86.31%

1527 Total Patient Responses

Overall Experience Score

7.99/10

1527 Total Patient Responses

Admission staff

Score: 95.95/100

  • Yes

  • No

1558 Total Patient Responses

Nursing staff

Score: 87.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1855 Total Patient Responses

Doctors

Score: 95.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1704 Total Patient Responses

Pain management

Score: 90.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1585 Total Patient Responses

Hospital environment

Score: 88.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1971 Total Patient Responses

Responsiveness of staff

Score: 86.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1662 Total Patient Responses

Medication information

Score: 82.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Food

Score: 83.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2036 Total Patient Responses

Discharge information

Score: 75.93/100

  • Yes

  • No

1832 Total Patient Responses

Likely To Recommend Hospital

74.69%

1043 Total Patient Responses

Overall Experience Score

6.63/10

1043 Total Patient Responses

Reception staff

Score: 93.98/100

1014 Total Patient Responses

Nursing staff

Score: 88.09/100

1207 Total Patient Responses

Doctors

Score: 81.52/100

1080 Total Patient Responses

Pain management

Score: 79.59/100

980 Total Patient Responses

Emergency Unit environment

Score: 92.87/100

1010 Total Patient Responses

Responsiveness of staff

Score: 84.39/100

993 Total Patient Responses

Medication information

Score: 82.82/100

949 Total Patient Responses

Prioritisation

Score: 72.48/100

1276 Total Patient Responses