Patient experience survey

1266

Happy Clients

1593

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

85.57%

1594 Total Patient Responses

Overall Experience Score

7.94/10

1593 Total Patient Responses

Admission staff

Score: 96.54/100

  • Yes

  • No

1612 Total Patient Responses

Nursing staff

Score: 87.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1945 Total Patient Responses

Doctors

Score: 95.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1780 Total Patient Responses

Pain management

Score: 90.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1641 Total Patient Responses

Hospital environment

Score: 86.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2090 Total Patient Responses

Responsiveness of staff

Score: 86.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1701 Total Patient Responses

Medication information

Score: 79.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1829 Total Patient Responses

Food

Score: 81.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2112 Total Patient Responses

Discharge information

Score: 74.14/100

  • Yes

  • No

1902 Total Patient Responses

Likely To Recommend Hospital

70.31%

1098 Total Patient Responses

Overall Experience Score

6.25/10

1098 Total Patient Responses

Reception staff

Score: 93.41/100

1078 Total Patient Responses

Nursing staff

Score: 86.22/100

1291 Total Patient Responses

Doctors

Score: 79.77/100

1150 Total Patient Responses

Pain management

Score: 75.92/100

1030 Total Patient Responses

Emergency Unit environment

Score: 90.49/100

1052 Total Patient Responses

Responsiveness of staff

Score: 80.00/100

1035 Total Patient Responses

Medication information

Score: 81.85/100

992 Total Patient Responses

Prioritisation

Score: 66.91/100

1383 Total Patient Responses