Patient experience survey

1218

Happy Clients

1525

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

86.69%

1525 Total Patient Responses

Overall Experience Score

7.99/10

1525 Total Patient Responses

Admission staff

Score: 95.95/100

  • Yes

  • No

1556 Total Patient Responses

Nursing staff

Score: 87.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1849 Total Patient Responses

Doctors

Score: 94.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1707 Total Patient Responses

Pain management

Score: 90.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1592 Total Patient Responses

Hospital environment

Score: 88.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1973 Total Patient Responses

Responsiveness of staff

Score: 86.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1672 Total Patient Responses

Medication information

Score: 81.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1750 Total Patient Responses

Food

Score: 83.60/100

  • Always

  • Usually

  • Sometimes

  • Never

2034 Total Patient Responses

Discharge information

Score: 75.93/100

  • Yes

  • No

1821 Total Patient Responses

Likely To Recommend Hospital

74.93%

1053 Total Patient Responses

Overall Experience Score

6.66/10

1052 Total Patient Responses

Reception staff

Score: 94.43/100

1024 Total Patient Responses

Nursing staff

Score: 89.03/100

1214 Total Patient Responses

Doctors

Score: 82.25/100

1098 Total Patient Responses

Pain management

Score: 80.32/100

991 Total Patient Responses

Emergency Unit environment

Score: 93.33/100

1019 Total Patient Responses

Responsiveness of staff

Score: 84.91/100

1007 Total Patient Responses

Medication information

Score: 83.21/100

953 Total Patient Responses

Prioritisation

Score: 72.38/100

1289 Total Patient Responses