Patient experience survey

1281

Happy Clients

1612

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

85.62%

1613 Total Patient Responses

Overall Experience Score

7.95/10

1612 Total Patient Responses

Admission staff

Score: 96.25/100

  • Yes

  • No

1627 Total Patient Responses

Nursing staff

Score: 87.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1967 Total Patient Responses

Doctors

Score: 95.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1803 Total Patient Responses

Pain management

Score: 90.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1667 Total Patient Responses

Hospital environment

Score: 86.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2106 Total Patient Responses

Responsiveness of staff

Score: 86.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1731 Total Patient Responses

Medication information

Score: 79.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1856 Total Patient Responses

Food

Score: 81.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2142 Total Patient Responses

Discharge information

Score: 73.79/100

  • Yes

  • No

1920 Total Patient Responses

Likely To Recommend Hospital

70.2%

1094 Total Patient Responses

Overall Experience Score

6.28/10

1094 Total Patient Responses

Reception staff

Score: 93.12/100

1075 Total Patient Responses

Nursing staff

Score: 86.50/100

1282 Total Patient Responses

Doctors

Score: 79.77/100

1153 Total Patient Responses

Pain management

Score: 76.07/100

1028 Total Patient Responses

Emergency Unit environment

Score: 90.79/100

1053 Total Patient Responses

Responsiveness of staff

Score: 80.21/100

1031 Total Patient Responses

Medication information

Score: 82.02/100

990 Total Patient Responses

Prioritisation

Score: 67.03/100

1380 Total Patient Responses