Patient experience survey

1298

Happy Clients

1616

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-09-23 - 2025-09-23

Likely To Recommend Hospital

86.28%

1617 Total Patient Responses

Overall Experience Score

8.03/10

1616 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

1639 Total Patient Responses

Nursing staff

Score: 87.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1976 Total Patient Responses

Doctors

Score: 95.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1816 Total Patient Responses

Pain management

Score: 90.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1667 Total Patient Responses

Hospital environment

Score: 87.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2119 Total Patient Responses

Responsiveness of staff

Score: 87.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1736 Total Patient Responses

Medication information

Score: 81.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1865 Total Patient Responses

Food

Score: 82.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2155 Total Patient Responses

Discharge information

Score: 75.25/100

  • Yes

  • No

1919 Total Patient Responses

Likely To Recommend Hospital

71.6%

1074 Total Patient Responses

Overall Experience Score

6.43/10

1074 Total Patient Responses

Reception staff

Score: 93.93/100

1054 Total Patient Responses

Nursing staff

Score: 87.02/100

1252 Total Patient Responses

Doctors

Score: 81.17/100

1109 Total Patient Responses

Pain management

Score: 77.29/100

1004 Total Patient Responses

Emergency Unit environment

Score: 90.12/100

1032 Total Patient Responses

Responsiveness of staff

Score: 81.40/100

1016 Total Patient Responses

Medication information

Score: 83.18/100

969 Total Patient Responses

Prioritisation

Score: 69.66/100

1338 Total Patient Responses