Patient experience survey

1272

Happy Clients

1581

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-10-14 - 2025-10-14

Likely To Recommend Hospital

86.15%

1582 Total Patient Responses

Overall Experience Score

8.04/10

1581 Total Patient Responses

Admission staff

Score: 96.51/100

  • Yes

  • No

1604 Total Patient Responses

Nursing staff

Score: 87.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1933 Total Patient Responses

Doctors

Score: 95.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1772 Total Patient Responses

Pain management

Score: 90.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1628 Total Patient Responses

Hospital environment

Score: 88.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2069 Total Patient Responses

Responsiveness of staff

Score: 87.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1699 Total Patient Responses

Medication information

Score: 81.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1826 Total Patient Responses

Food

Score: 83.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2114 Total Patient Responses

Discharge information

Score: 75.14/100

  • Yes

  • No

1880 Total Patient Responses

Likely To Recommend Hospital

71.54%

1047 Total Patient Responses

Overall Experience Score

6.38/10

1047 Total Patient Responses

Reception staff

Score: 93.76/100

1026 Total Patient Responses

Nursing staff

Score: 87.07/100

1221 Total Patient Responses

Doctors

Score: 81.16/100

1079 Total Patient Responses

Pain management

Score: 76.58/100

982 Total Patient Responses

Emergency Unit environment

Score: 90.07/100

1007 Total Patient Responses

Responsiveness of staff

Score: 81.07/100

993 Total Patient Responses

Medication information

Score: 82.93/100

943 Total Patient Responses

Prioritisation

Score: 69.53/100

1298 Total Patient Responses