Patient experience survey

1265

Happy Clients

1589

Surveys Completed

Life Mount Edgecombe Hospital

Reporting Period: 2024-07-21 - 2025-07-21

Likely To Recommend Hospital

86.04%

1590 Total Patient Responses

Overall Experience Score

7.96/10

1589 Total Patient Responses

Admission staff

Score: 96.66/100

  • Yes

  • No

1608 Total Patient Responses

Nursing staff

Score: 87.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1941 Total Patient Responses

Doctors

Score: 95.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1778 Total Patient Responses

Pain management

Score: 90.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1636 Total Patient Responses

Hospital environment

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2095 Total Patient Responses

Responsiveness of staff

Score: 86.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1698 Total Patient Responses

Medication information

Score: 79.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1835 Total Patient Responses

Food

Score: 81.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2121 Total Patient Responses

Discharge information

Score: 74.20/100

  • Yes

  • No

1898 Total Patient Responses

Likely To Recommend Hospital

70.01%

1094 Total Patient Responses

Overall Experience Score

6.22/10

1094 Total Patient Responses

Reception staff

Score: 93.47/100

1072 Total Patient Responses

Nursing staff

Score: 86.09/100

1286 Total Patient Responses

Doctors

Score: 79.94/100

1146 Total Patient Responses

Pain management

Score: 75.83/100

1026 Total Patient Responses

Emergency Unit environment

Score: 90.17/100

1048 Total Patient Responses

Responsiveness of staff

Score: 79.51/100

1030 Total Patient Responses

Medication information

Score: 81.73/100

985 Total Patient Responses

Prioritisation

Score: 67.00/100

1379 Total Patient Responses