Patient experience survey

1068

Happy Clients

1174

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

90.58%

1174 Total Patient Responses

Overall Experience Score

8.74/10

1174 Total Patient Responses

Admission Staff

Score: 97.84/100

  • Yes

  • No

1142 Total Patient Responses

Nursing Staff

Score: 90.64/100

1172 Total Patient Responses

Doctors

Score: 95.96/100

1163 Total Patient Responses

Pain Management

Score: 91.60/100

1019 Total Patient Responses

Hospital Environment

Score: 82.56/100

1125 Total Patient Responses

Responsiveness of Staff

Score: 87.40/100

961 Total Patient Responses

Medication Information

Score: 71.95/100

895 Total Patient Responses

Food

Score: 86.49/100

1092 Total Patient Responses

Discharge Information

Score: 73.00/100

1174 Total Patient Responses

Likely To Recommend Hospital

92.41%

452 Total Patient Responses

Overall Experience Score

8.88/10

452 Total Patient Responses

Reception Staff

Score: 98.17/100

437 Total Patient Responses

Nursing Staff

Score: 97.88/100

451 Total Patient Responses

Doctors

Score: 94.45/100

448 Total Patient Responses

Pain Management

Score: 96.51/100

401 Total Patient Responses

Emergency Unit Environment

Score: 98.87/100

441 Total Patient Responses

Responsiveness of Staff

Score: 97.84/100

416 Total Patient Responses

Medication Information

Score: 94.52/100

383 Total Patient Responses

PRIORITISATION

Score: 87.54/100

447 Total Patient Responses