×

Patient experience survey

1978

Happy Clients

2150

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

96.14%

2150 Total Patient Responses

Overall Experience Score

9.2/10

2150 Total Patient Responses

Admission staff

Score: 97.53/100

  • Yes

  • No

2146 Total Patient Responses

Nursing staff

Score: 94.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2678 Total Patient Responses

Doctors

Score: 98.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2382 Total Patient Responses

Pain management

Score: 95.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1951 Total Patient Responses

Hospital environment

Score: 87.60/100

  • Always

  • Usually

  • Sometimes

  • Never

2891 Total Patient Responses

Responsiveness of staff

Score: 91.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2028 Total Patient Responses

Medication information

Score: 78.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1994 Total Patient Responses

Food

Score: 90.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2566 Total Patient Responses

Discharge information

Score: 73.63/100

  • Yes

  • No

2648 Total Patient Responses

Likely To Recommend Hospital

95.63%

961 Total Patient Responses

Overall Experience Score

9.15/10

961 Total Patient Responses

Reception staff

Score: 97.47/100

947 Total Patient Responses

Nursing staff

Score: 98.06/100

995 Total Patient Responses

Doctors

Score: 95.01/100

986 Total Patient Responses

Pain management

Score: 95.33/100

856 Total Patient Responses

Emergency Unit environment

Score: 99.27/100

958 Total Patient Responses

Responsiveness of staff

Score: 97.54/100

895 Total Patient Responses

Medication information

Score: 96.27/100

804 Total Patient Responses

Prioritisation

Score: 88.35/100

1131 Total Patient Responses