Patient experience survey

1609

Happy Clients

1792

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-11-13 - 2026-11-13

Likely To Recommend Hospital

95.03%

1792 Total Patient Responses

Overall Experience Score

8.98/10

1792 Total Patient Responses

Transition of Care

Score: /100

  • Agree

  • Disagree

  • Strongly Agree

  • Strongly Disagree

111 Total Patient Responses

Admission staff

Score: 96.47/100

  • Yes

  • No

1796 Total Patient Responses

Nursing staff

Score: 93.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2291 Total Patient Responses

Doctors

Score: 98.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2005 Total Patient Responses

Pain management

Score: 95.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1700 Total Patient Responses

Hospital environment

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2527 Total Patient Responses

Responsiveness of staff

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1781 Total Patient Responses

Medication information

Score: 75.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1760 Total Patient Responses

Food

Score: 85.14/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

2157 Total Patient Responses

Discharge information

Score: 72.77/100

  • Yes

  • No

2148 Total Patient Responses

Likely To Recommend Hospital

93.7%

953 Total Patient Responses

Overall Experience Score

8.84/10

953 Total Patient Responses

Reception staff

Score: 96.90/100

934 Total Patient Responses

Nursing staff

Score: 97.84/100

996 Total Patient Responses

Doctors

Score: 95.28/100

981 Total Patient Responses

Pain management

Score: 94.28/100

856 Total Patient Responses

Emergency Unit environment

Score: 98.84/100

950 Total Patient Responses

Responsiveness of staff

Score: 94.68/100

883 Total Patient Responses

Medication information

Score: 95.11/100

818 Total Patient Responses

Prioritisation

Score: 86.84/100

1126 Total Patient Responses