Patient experience survey

1026

Happy Clients

1127

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

90.81%

1127 Total Patient Responses

Overall Experience Score

8.76/10

1127 Total Patient Responses

Admission Staff

Score: 98.08/100

  • Yes

  • No

1102 Total Patient Responses

Nursing Staff

Score: 90.62/100

1127 Total Patient Responses

Doctors

Score: 96.18/100

1118 Total Patient Responses

Pain Management

Score: 91.19/100

977 Total Patient Responses

Hospital Environment

Score: 82.26/100

1083 Total Patient Responses

Responsiveness of Staff

Score: 86.61/100

924 Total Patient Responses

Medication Information

Score: 71.64/100

862 Total Patient Responses

Food

Score: 86.39/100

1057 Total Patient Responses

Discharge Information

Score: 73.16/100

1127 Total Patient Responses

Likely To Recommend Hospital

91.69%

429 Total Patient Responses

Overall Experience Score

8.86/10

429 Total Patient Responses

Reception Staff

Score: 98.57/100

420 Total Patient Responses

Nursing Staff

Score: 98.34/100

428 Total Patient Responses

Doctors

Score: 93.68/100

424 Total Patient Responses

Pain Management

Score: 96.56/100

378 Total Patient Responses

Emergency Unit Environment

Score: 99.28/100

419 Total Patient Responses

Responsiveness of Staff

Score: 97.95/100

390 Total Patient Responses

Medication Information

Score: 94.15/100

376 Total Patient Responses

PRIORITISATION

Score: 88.47/100

425 Total Patient Responses