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Patient experience survey

1571

Happy Clients

1767

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-05-26 - 2026-05-26

Likely To Recommend Hospital

94.79%

1767 Total Patient Responses

Overall Experience Score

8.89/10

1767 Total Patient Responses

Admission staff

Score: 95.94/100

  • Yes

  • No

1771 Total Patient Responses

Nursing staff

Score: 92.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2265 Total Patient Responses

Doctors

Score: 98.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1979 Total Patient Responses

Pain management

Score: 94.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1691 Total Patient Responses

Hospital environment

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2472 Total Patient Responses

Responsiveness of staff

Score: 88.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1740 Total Patient Responses

Medication information

Score: 75.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1740 Total Patient Responses

Food

Score: 87.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2215 Total Patient Responses

Discharge information

Score: 72.27/100

  • Yes

  • No

2175 Total Patient Responses

Likely To Recommend Hospital

93.35%

901 Total Patient Responses

Overall Experience Score

8.77/10

901 Total Patient Responses

Reception staff

Score: 96.38/100

883 Total Patient Responses

Nursing staff

Score: 97.49/100

943 Total Patient Responses

Doctors

Score: 95.24/100

927 Total Patient Responses

Pain management

Score: 93.99/100

815 Total Patient Responses

Emergency Unit environment

Score: 98.54/100

889 Total Patient Responses

Responsiveness of staff

Score: 94.29/100

840 Total Patient Responses

Medication information

Score: 94.90/100

784 Total Patient Responses

Prioritisation

Score: 85.17/100

1070 Total Patient Responses