Patient experience survey

1023

Happy Clients

1119

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

90.92%

1119 Total Patient Responses

Overall Experience Score

8.78/10

1119 Total Patient Responses

Admission Staff

Score: 97.89/100

  • Yes

  • No

1097 Total Patient Responses

Nursing Staff

Score: 90.71/100

1119 Total Patient Responses

Doctors

Score: 96.68/100

1109 Total Patient Responses

Pain Management

Score: 91.80/100

959 Total Patient Responses

Hospital Environment

Score: 82.65/100

1072 Total Patient Responses

Responsiveness of Staff

Score: 86.62/100

932 Total Patient Responses

Medication Information

Score: 72.10/100

854 Total Patient Responses

Food

Score: 86.06/100

1038 Total Patient Responses

Discharge Information

Score: 71.40/100

1119 Total Patient Responses

Likely To Recommend Hospital

91.38%

437 Total Patient Responses

Overall Experience Score

8.88/10

437 Total Patient Responses

Reception Staff

Score: 98.36/100

427 Total Patient Responses

Nursing Staff

Score: 98.03/100

436 Total Patient Responses

Doctors

Score: 93.60/100

429 Total Patient Responses

Pain Management

Score: 96.61/100

384 Total Patient Responses

Emergency Unit Environment

Score: 99.30/100

426 Total Patient Responses

Responsiveness of Staff

Score: 97.50/100

400 Total Patient Responses

Medication Information

Score: 92.80/100

375 Total Patient Responses

PRIORITISATION

Score: 88.90/100

432 Total Patient Responses