Patient experience survey

573

Happy Clients

669

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

88.30%

669 Total Patient Responses

Overall Experience Score

8.49/10

669 Total Patient Responses

Admission Staff

Score: 98.14/100

  • Yes

  • No

654 Total Patient Responses

Nursing Staff

Score: 87.41/100

668 Total Patient Responses

Doctors

Score: 96.91/100

664 Total Patient Responses

Pain Management

Score: 91.54/100

576 Total Patient Responses

Hospital Environment

Score: 78.41/100

627 Total Patient Responses

Responsiveness of Staff

Score: 84.52/100

558 Total Patient Responses

Medication Information

Score: 68.96/100

517 Total Patient Responses

Food

Score: 85.75/100

623 Total Patient Responses

Discharge Information

Score: 68.24/100

669 Total Patient Responses

Likely To Recommend Hospital

91.87%

336 Total Patient Responses

Overall Experience Score

8.92/10

336 Total Patient Responses

Reception Staff

Score: 99.07/100

323 Total Patient Responses

Nursing Staff

Score: 97.82/100

335 Total Patient Responses

Doctors

Score: 95.39/100

333 Total Patient Responses

Pain Management

Score: 96.45/100

282 Total Patient Responses

Emergency Unit Environment

Score: 96.69/100

332 Total Patient Responses

Responsiveness of Staff

Score: 97.44/100

312 Total Patient Responses

Medication Information

Score: 96.34/100

273 Total Patient Responses

PRIORITISATION

Score: 88.34/100

332 Total Patient Responses