Patient experience survey

720

Happy Clients

797

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

90.09%

797 Total Patient Responses

Overall Experience Score

8.70/10

797 Total Patient Responses

Admission Staff

Score: 98.13/100

  • Yes

  • No

778 Total Patient Responses

Nursing Staff

Score: 90.03/100

797 Total Patient Responses

Doctors

Score: 96.91/100

794 Total Patient Responses

Pain Management

Score: 92.79/100

686 Total Patient Responses

Hospital Environment

Score: 79.37/100

768 Total Patient Responses

Responsiveness of Staff

Score: 87.40/100

664 Total Patient Responses

Medication Information

Score: 70.78/100

613 Total Patient Responses

Food

Score: 86.04/100

753 Total Patient Responses

Discharge Information

Score: 68.63/100

797 Total Patient Responses

Likely To Recommend Hospital

93.93%

373 Total Patient Responses

Overall Experience Score

9.03/10

373 Total Patient Responses

Reception Staff

Score: 98.34/100

362 Total Patient Responses

Nursing Staff

Score: 98.50/100

371 Total Patient Responses

Doctors

Score: 97.29/100

371 Total Patient Responses

Pain Management

Score: 95.19/100

312 Total Patient Responses

Emergency Unit Environment

Score: 98.37/100

368 Total Patient Responses

Responsiveness of Staff

Score: 96.71/100

334 Total Patient Responses

Medication Information

Score: 93.86/100

293 Total Patient Responses

PRIORITISATION

Score: 89.46/100

364 Total Patient Responses