Patient experience survey

1597

Happy Clients

1796

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-06-15 - 2026-06-15

Likely To Recommend Hospital

94.6%

1796 Total Patient Responses

Overall Experience Score

8.89/10

1796 Total Patient Responses

Admission staff

Score: 96.26/100

  • Yes

  • No

1797 Total Patient Responses

Nursing staff

Score: 93.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2303 Total Patient Responses

Doctors

Score: 98.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2019 Total Patient Responses

Pain management

Score: 94.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1721 Total Patient Responses

Hospital environment

Score: 86.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2524 Total Patient Responses

Responsiveness of staff

Score: 89.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1775 Total Patient Responses

Medication information

Score: 75.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1780 Total Patient Responses

Food

Score: 88.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2243 Total Patient Responses

Discharge information

Score: 71.85/100

  • Yes

  • No

2203 Total Patient Responses

Likely To Recommend Hospital

93.46%

903 Total Patient Responses

Overall Experience Score

8.81/10

903 Total Patient Responses

Reception staff

Score: 96.62/100

887 Total Patient Responses

Nursing staff

Score: 97.64/100

946 Total Patient Responses

Doctors

Score: 95.22/100

929 Total Patient Responses

Pain management

Score: 94.60/100

815 Total Patient Responses

Emergency Unit environment

Score: 98.66/100

893 Total Patient Responses

Responsiveness of staff

Score: 94.50/100

837 Total Patient Responses

Medication information

Score: 95.27/100

783 Total Patient Responses

Prioritisation

Score: 85.71/100

1068 Total Patient Responses