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Patient experience survey

1560

Happy Clients

1773

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-02-06 - 2026-02-06

Likely To Recommend Hospital

94.3%

1773 Total Patient Responses

Overall Experience Score

8.79/10

1773 Total Patient Responses

Admission staff

Score: 96.40/100

  • Yes

  • No

1772 Total Patient Responses

Nursing staff

Score: 92.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2277 Total Patient Responses

Doctors

Score: 98.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1991 Total Patient Responses

Pain management

Score: 94.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1706 Total Patient Responses

Hospital environment

Score: 86.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2490 Total Patient Responses

Responsiveness of staff

Score: 89.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1728 Total Patient Responses

Medication information

Score: 74.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1779 Total Patient Responses

Food

Score: 86.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2248 Total Patient Responses

Discharge information

Score: 71.49/100

  • Yes

  • No

2194 Total Patient Responses

Likely To Recommend Hospital

93.63%

911 Total Patient Responses

Overall Experience Score

8.82/10

911 Total Patient Responses

Reception staff

Score: 96.74/100

889 Total Patient Responses

Nursing staff

Score: 97.16/100

961 Total Patient Responses

Doctors

Score: 95.27/100

936 Total Patient Responses

Pain management

Score: 93.44/100

823 Total Patient Responses

Emergency Unit environment

Score: 98.66/100

895 Total Patient Responses

Responsiveness of staff

Score: 95.04/100

847 Total Patient Responses

Medication information

Score: 94.97/100

795 Total Patient Responses

Prioritisation

Score: 86.28/100

1062 Total Patient Responses