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Patient experience survey

1594

Happy Clients

1778

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-09-13 - 2026-09-13

Likely To Recommend Hospital

95%

1778 Total Patient Responses

Overall Experience Score

8.96/10

1778 Total Patient Responses

Admission staff

Score: 96.72/100

  • Yes

  • No

1771 Total Patient Responses

Nursing staff

Score: 93.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2277 Total Patient Responses

Doctors

Score: 98.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2001 Total Patient Responses

Pain management

Score: 94.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1687 Total Patient Responses

Hospital environment

Score: 86.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2496 Total Patient Responses

Responsiveness of staff

Score: 89.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1757 Total Patient Responses

Medication information

Score: 76.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1741 Total Patient Responses

Food

Score: 88.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2184 Total Patient Responses

Discharge information

Score: 72.53/100

  • Yes

  • No

2151 Total Patient Responses

Likely To Recommend Hospital

93.76%

946 Total Patient Responses

Overall Experience Score

8.84/10

946 Total Patient Responses

Reception staff

Score: 96.76/100

927 Total Patient Responses

Nursing staff

Score: 97.72/100

993 Total Patient Responses

Doctors

Score: 95.23/100

972 Total Patient Responses

Pain management

Score: 94.59/100

850 Total Patient Responses

Emergency Unit environment

Score: 98.94/100

942 Total Patient Responses

Responsiveness of staff

Score: 94.86/100

875 Total Patient Responses

Medication information

Score: 95.18/100

809 Total Patient Responses

Prioritisation

Score: 86.73/100

1121 Total Patient Responses