Patient experience survey

1039

Happy Clients

1142

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

90.52%

1142 Total Patient Responses

Overall Experience Score

8.75/10

1142 Total Patient Responses

Admission Staff

Score: 98.05/100

  • Yes

  • No

1109 Total Patient Responses

Nursing Staff

Score: 90.57/100

1142 Total Patient Responses

Doctors

Score: 96.13/100

1132 Total Patient Responses

Pain Management

Score: 91.41/100

992 Total Patient Responses

Hospital Environment

Score: 82.70/100

1093 Total Patient Responses

Responsiveness of Staff

Score: 87.32/100

929 Total Patient Responses

Medication Information

Score: 72.01/100

874 Total Patient Responses

Food

Score: 86.47/100

1069 Total Patient Responses

Discharge Information

Score: 73.20/100

1142 Total Patient Responses

Likely To Recommend Hospital

91.94%

430 Total Patient Responses

Overall Experience Score

8.85/10

430 Total Patient Responses

Reception Staff

Score: 98.57/100

419 Total Patient Responses

Nursing Staff

Score: 97.99/100

429 Total Patient Responses

Doctors

Score: 94.48/100

425 Total Patient Responses

Pain Management

Score: 96.33/100

381 Total Patient Responses

Emergency Unit Environment

Score: 99.05/100

420 Total Patient Responses

Responsiveness of Staff

Score: 97.94/100

388 Total Patient Responses

Medication Information

Score: 95.05/100

364 Total Patient Responses

PRIORITISATION

Score: 88.41/100

427 Total Patient Responses