Patient experience survey

1631

Happy Clients

1806

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-10-23 - 2026-10-23

Likely To Recommend Hospital

95.24%

1806 Total Patient Responses

Overall Experience Score

9.03/10

1806 Total Patient Responses

Admission staff

Score: 96.70/100

  • Yes

  • No

1806 Total Patient Responses

Nursing staff

Score: 93.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2309 Total Patient Responses

Doctors

Score: 98.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2027 Total Patient Responses

Pain management

Score: 95.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1725 Total Patient Responses

Hospital environment

Score: 86.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2563 Total Patient Responses

Responsiveness of staff

Score: 89.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1802 Total Patient Responses

Medication information

Score: 76.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1783 Total Patient Responses

Food

Score: 89.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2221 Total Patient Responses

Discharge information

Score: 73.09/100

  • Yes

  • No

2166 Total Patient Responses

Likely To Recommend Hospital

93.91%

953 Total Patient Responses

Overall Experience Score

8.87/10

953 Total Patient Responses

Reception staff

Score: 97.00/100

933 Total Patient Responses

Nursing staff

Score: 97.79/100

999 Total Patient Responses

Doctors

Score: 95.35/100

979 Total Patient Responses

Pain management

Score: 94.77/100

861 Total Patient Responses

Emergency Unit environment

Score: 98.84/100

950 Total Patient Responses

Responsiveness of staff

Score: 95.03/100

886 Total Patient Responses

Medication information

Score: 95.36/100

819 Total Patient Responses

Prioritisation

Score: 87.30/100

1122 Total Patient Responses