Patient experience survey

537

Happy Clients

616

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

89.78%

616 Total Patient Responses

Overall Experience Score

8.56/10

616 Total Patient Responses

Admission Staff

Score: 98.65/100

  • Yes

  • No

603 Total Patient Responses

Nursing Staff

Score: 88.62/100

615 Total Patient Responses

Doctors

Score: 97.11/100

612 Total Patient Responses

Pain Management

Score: 92.09/100

529 Total Patient Responses

Hospital Environment

Score: 79.26/100

580 Total Patient Responses

Responsiveness of Staff

Score: 85.14/100

510 Total Patient Responses

Medication Information

Score: 69.53/100

481 Total Patient Responses

Food

Score: 85.78/100

577 Total Patient Responses

Discharge Information

Score: 67.69/100

616 Total Patient Responses

Likely To Recommend Hospital

91.84%

351 Total Patient Responses

Overall Experience Score

8.91/10

351 Total Patient Responses

Reception Staff

Score: 98.81/100

337 Total Patient Responses

Nursing Staff

Score: 97.76/100

350 Total Patient Responses

Doctors

Score: 95.29/100

348 Total Patient Responses

Pain Management

Score: 95.82/100

287 Total Patient Responses

Emergency Unit Environment

Score: 96.29/100

350 Total Patient Responses

Responsiveness of Staff

Score: 96.87/100

319 Total Patient Responses

Medication Information

Score: 94.16/100

274 Total Patient Responses

PRIORITISATION

Score: 88.93/100

343 Total Patient Responses