Patient experience survey

1562

Happy Clients

1761

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-05-06 - 2026-05-06

Likely To Recommend Hospital

94.66%

1761 Total Patient Responses

Overall Experience Score

8.87/10

1761 Total Patient Responses

Admission staff

Score: 95.83/100

  • Yes

  • No

1768 Total Patient Responses

Nursing staff

Score: 92.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2256 Total Patient Responses

Doctors

Score: 98.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1977 Total Patient Responses

Pain management

Score: 93.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1680 Total Patient Responses

Hospital environment

Score: 86.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2472 Total Patient Responses

Responsiveness of staff

Score: 89.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1737 Total Patient Responses

Medication information

Score: 74.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1740 Total Patient Responses

Food

Score: 87.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2222 Total Patient Responses

Discharge information

Score: 71.64/100

  • Yes

  • No

2178 Total Patient Responses

Likely To Recommend Hospital

93.84%

909 Total Patient Responses

Overall Experience Score

8.81/10

909 Total Patient Responses

Reception staff

Score: 96.75/100

891 Total Patient Responses

Nursing staff

Score: 97.62/100

950 Total Patient Responses

Doctors

Score: 95.14/100

937 Total Patient Responses

Pain management

Score: 94.07/100

827 Total Patient Responses

Emergency Unit environment

Score: 98.66/100

895 Total Patient Responses

Responsiveness of staff

Score: 94.91/100

844 Total Patient Responses

Medication information

Score: 95.19/100

790 Total Patient Responses

Prioritisation

Score: 85.54/100

1071 Total Patient Responses