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Patient experience survey

1584

Happy Clients

1782

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-08-04 - 2026-08-04

Likely To Recommend Hospital

94.56%

1782 Total Patient Responses

Overall Experience Score

8.89/10

1782 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

1783 Total Patient Responses

Nursing staff

Score: 93.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2295 Total Patient Responses

Doctors

Score: 98.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2011 Total Patient Responses

Pain management

Score: 94.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1719 Total Patient Responses

Hospital environment

Score: 86.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2513 Total Patient Responses

Responsiveness of staff

Score: 89.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1771 Total Patient Responses

Medication information

Score: 75.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1769 Total Patient Responses

Food

Score: 88.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2230 Total Patient Responses

Discharge information

Score: 71.91/100

  • Yes

  • No

2175 Total Patient Responses

Likely To Recommend Hospital

93.67%

932 Total Patient Responses

Overall Experience Score

8.85/10

932 Total Patient Responses

Reception staff

Score: 96.50/100

914 Total Patient Responses

Nursing staff

Score: 97.76/100

976 Total Patient Responses

Doctors

Score: 95.02/100

962 Total Patient Responses

Pain management

Score: 94.68/100

846 Total Patient Responses

Emergency Unit environment

Score: 98.81/100

926 Total Patient Responses

Responsiveness of staff

Score: 94.91/100

865 Total Patient Responses

Medication information

Score: 95.53/100

806 Total Patient Responses

Prioritisation

Score: 86.60/100

1100 Total Patient Responses