Patient experience survey

649

Happy Clients

717

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

90.66%

717 Total Patient Responses

Overall Experience Score

8.72/10

717 Total Patient Responses

Admission Staff

Score: 98.26/100

  • Yes

  • No

699 Total Patient Responses

Nursing Staff

Score: 89.98/100

716 Total Patient Responses

Doctors

Score: 97.05/100

713 Total Patient Responses

Pain Management

Score: 92.71/100

611 Total Patient Responses

Hospital Environment

Score: 80.55/100

682 Total Patient Responses

Responsiveness of Staff

Score: 87.51/100

587 Total Patient Responses

Medication Information

Score: 71.10/100

543 Total Patient Responses

Food

Score: 86.55/100

672 Total Patient Responses

Discharge Information

Score: 68.34/100

717 Total Patient Responses

Likely To Recommend Hospital

93.85%

352 Total Patient Responses

Overall Experience Score

9.05/10

352 Total Patient Responses

Reception Staff

Score: 97.67/100

343 Total Patient Responses

Nursing Staff

Score: 98.27/100

350 Total Patient Responses

Doctors

Score: 96.83/100

349 Total Patient Responses

Pain Management

Score: 94.90/100

294 Total Patient Responses

Emergency Unit Environment

Score: 97.71/100

349 Total Patient Responses

Responsiveness of Staff

Score: 96.53/100

317 Total Patient Responses

Medication Information

Score: 94.18/100

275 Total Patient Responses

PRIORITISATION

Score: 88.94/100

343 Total Patient Responses