Patient experience survey

1111

Happy Clients

1209

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

90.85%

1209 Total Patient Responses

Overall Experience Score

8.75/10

1209 Total Patient Responses

Admission Staff

Score: 97.95/100

  • Yes

  • No

1178 Total Patient Responses

Nursing Staff

Score: 91.07/100

1207 Total Patient Responses

Doctors

Score: 96.16/100

1200 Total Patient Responses

Pain Management

Score: 91.82/100

1055 Total Patient Responses

Hospital Environment

Score: 82.18/100

1155 Total Patient Responses

Responsiveness of Staff

Score: 88.50/100

1001 Total Patient Responses

Medication Information

Score: 72.70/100

922 Total Patient Responses

Food

Score: 87.00/100

1129 Total Patient Responses

Discharge Information

Score: 72.33/100

1209 Total Patient Responses

Likely To Recommend Hospital

92.79%

485 Total Patient Responses

Overall Experience Score

8.89/10

485 Total Patient Responses

Reception Staff

Score: 98.29/100

468 Total Patient Responses

Nursing Staff

Score: 98.02/100

484 Total Patient Responses

Doctors

Score: 94.82/100

481 Total Patient Responses

Pain Management

Score: 96.90/100

420 Total Patient Responses

Emergency Unit Environment

Score: 98.95/100

474 Total Patient Responses

Responsiveness of Staff

Score: 97.96/100

441 Total Patient Responses

Medication Information

Score: 95.29/100

403 Total Patient Responses

PRIORITISATION

Score: 87.51/100

479 Total Patient Responses