Patient experience survey

1586

Happy Clients

1783

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-06-09 - 2026-06-09

Likely To Recommend Hospital

94.62%

1783 Total Patient Responses

Overall Experience Score

8.89/10

1783 Total Patient Responses

Admission staff

Score: 96.24/100

  • Yes

  • No

1786 Total Patient Responses

Nursing staff

Score: 93.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2287 Total Patient Responses

Doctors

Score: 98.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2001 Total Patient Responses

Pain management

Score: 94.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1710 Total Patient Responses

Hospital environment

Score: 86.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2503 Total Patient Responses

Responsiveness of staff

Score: 89.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1757 Total Patient Responses

Medication information

Score: 75.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1766 Total Patient Responses

Food

Score: 88.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2228 Total Patient Responses

Discharge information

Score: 72.07/100

  • Yes

  • No

2191 Total Patient Responses

Likely To Recommend Hospital

93.55%

900 Total Patient Responses

Overall Experience Score

8.83/10

900 Total Patient Responses

Reception staff

Score: 96.60/100

883 Total Patient Responses

Nursing staff

Score: 97.66/100

942 Total Patient Responses

Doctors

Score: 95.27/100

924 Total Patient Responses

Pain management

Score: 94.70/100

811 Total Patient Responses

Emergency Unit environment

Score: 98.65/100

890 Total Patient Responses

Responsiveness of staff

Score: 94.49/100

835 Total Patient Responses

Medication information

Score: 95.52/100

781 Total Patient Responses

Prioritisation

Score: 85.70/100

1064 Total Patient Responses