Patient experience survey

1168

Happy Clients

1282

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

90.28%

1282 Total Patient Responses

Overall Experience Score

8.70/10

1282 Total Patient Responses

Admission Staff

Score: 97.75/100

  • Yes

  • No

1252 Total Patient Responses

Nursing Staff

Score: 90.67/100

1280 Total Patient Responses

Doctors

Score: 96.37/100

1275 Total Patient Responses

Pain Management

Score: 92.56/100

1112 Total Patient Responses

Hospital Environment

Score: 81.19/100

1229 Total Patient Responses

Responsiveness of Staff

Score: 88.55/100

1071 Total Patient Responses

Medication Information

Score: 72.42/100

973 Total Patient Responses

Food

Score: 86.75/100

1203 Total Patient Responses

Discharge Information

Score: 71.41/100

1282 Total Patient Responses

Likely To Recommend Hospital

93.85%

542 Total Patient Responses

Overall Experience Score

8.99/10

542 Total Patient Responses

Reception Staff

Score: 98.27/100

520 Total Patient Responses

Nursing Staff

Score: 98.28/100

540 Total Patient Responses

Doctors

Score: 97.07/100

538 Total Patient Responses

Pain Management

Score: 96.57/100

466 Total Patient Responses

Emergency Unit Environment

Score: 99.44/100

532 Total Patient Responses

Responsiveness of Staff

Score: 97.00/100

500 Total Patient Responses

Medication Information

Score: 94.98/100

438 Total Patient Responses

PRIORITISATION

Score: 88.58/100

536 Total Patient Responses