Patient experience survey

1588

Happy Clients

1775

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-08-24 - 2026-08-24

Likely To Recommend Hospital

94.93%

1775 Total Patient Responses

Overall Experience Score

8.94/10

1775 Total Patient Responses

Admission staff

Score: 96.84/100

  • Yes

  • No

1772 Total Patient Responses

Nursing staff

Score: 93.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2280 Total Patient Responses

Doctors

Score: 98.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1999 Total Patient Responses

Pain management

Score: 94.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1702 Total Patient Responses

Hospital environment

Score: 86.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2494 Total Patient Responses

Responsiveness of staff

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1763 Total Patient Responses

Medication information

Score: 76.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1747 Total Patient Responses

Food

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2209 Total Patient Responses

Discharge information

Score: 72.42/100

  • Yes

  • No

2156 Total Patient Responses

Likely To Recommend Hospital

94%

949 Total Patient Responses

Overall Experience Score

8.88/10

949 Total Patient Responses

Reception staff

Score: 96.88/100

930 Total Patient Responses

Nursing staff

Score: 97.83/100

994 Total Patient Responses

Doctors

Score: 95.28/100

976 Total Patient Responses

Pain management

Score: 94.86/100

856 Total Patient Responses

Emergency Unit environment

Score: 98.94/100

945 Total Patient Responses

Responsiveness of staff

Score: 95.10/100

878 Total Patient Responses

Medication information

Score: 95.58/100

814 Total Patient Responses

Prioritisation

Score: 86.93/100

1122 Total Patient Responses