Patient experience survey

688

Happy Clients

777

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2021-01-24 - 2022-01-24

Likely To Recommend Hospital

90.09%

777 Total Patient Responses

Overall Experience Score

8.67/10

777 Total Patient Responses

Admission Staff

Score: 97.59/100

  • Yes

  • No

752 Total Patient Responses

Nursing Staff

Score: 89.71/100

777 Total Patient Responses

Doctors

Score: 96.93/100

776 Total Patient Responses

Pain Management

Score: 92.28/100

662 Total Patient Responses

Hospital Environment

Score: 79.58/100

736 Total Patient Responses

Responsiveness of Staff

Score: 86.22/100

654 Total Patient Responses

Medication Information

Score: 71.13/100

592 Total Patient Responses

Food

Score: 87.82/100

735 Total Patient Responses

Discharge Information

Score: 71.43/100

777 Total Patient Responses

Likely To Recommend Hospital

93.59%

369 Total Patient Responses

Overall Experience Score

9.16/10

369 Total Patient Responses

Reception Staff

Score: 99.16/100

357 Total Patient Responses

Nursing Staff

Score: 98.57/100

368 Total Patient Responses

Doctors

Score: 96.63/100

367 Total Patient Responses

Pain Management

Score: 97.44/100

313 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

359 Total Patient Responses

Responsiveness of Staff

Score: 98.22/100

338 Total Patient Responses

Medication Information

Score: 96.96/100

296 Total Patient Responses

PRIORITISATION

Score: 90.67/100

361 Total Patient Responses