Patient experience survey

1613

Happy Clients

1794

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-10-03 - 2026-10-03

Likely To Recommend Hospital

95.04%

1794 Total Patient Responses

Overall Experience Score

8.99/10

1794 Total Patient Responses

Admission staff

Score: 96.86/100

  • Yes

  • No

1783 Total Patient Responses

Nursing staff

Score: 93.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2286 Total Patient Responses

Doctors

Score: 98.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2009 Total Patient Responses

Pain management

Score: 95.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1708 Total Patient Responses

Hospital environment

Score: 86.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2537 Total Patient Responses

Responsiveness of staff

Score: 89.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1784 Total Patient Responses

Medication information

Score: 76.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1766 Total Patient Responses

Food

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2199 Total Patient Responses

Discharge information

Score: 72.80/100

  • Yes

  • No

2166 Total Patient Responses

Likely To Recommend Hospital

94.07%

945 Total Patient Responses

Overall Experience Score

8.89/10

945 Total Patient Responses

Reception staff

Score: 96.98/100

926 Total Patient Responses

Nursing staff

Score: 97.80/100

991 Total Patient Responses

Doctors

Score: 95.45/100

972 Total Patient Responses

Pain management

Score: 94.72/100

852 Total Patient Responses

Emergency Unit environment

Score: 98.83/100

942 Total Patient Responses

Responsiveness of staff

Score: 95.00/100

880 Total Patient Responses

Medication information

Score: 95.34/100

815 Total Patient Responses

Prioritisation

Score: 87.23/100

1115 Total Patient Responses