Patient experience survey

1059

Happy Clients

1160

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

90.64%

1160 Total Patient Responses

Overall Experience Score

8.77/10

1160 Total Patient Responses

Admission Staff

Score: 98.02/100

  • Yes

  • No

1143 Total Patient Responses

Nursing Staff

Score: 90.67/100

1160 Total Patient Responses

Doctors

Score: 96.92/100

1150 Total Patient Responses

Pain Management

Score: 91.79/100

995 Total Patient Responses

Hospital Environment

Score: 82.78/100

1114 Total Patient Responses

Responsiveness of Staff

Score: 86.85/100

958 Total Patient Responses

Medication Information

Score: 73.03/100

880 Total Patient Responses

Food

Score: 86.39/100

1075 Total Patient Responses

Discharge Information

Score: 71.77/100

1160 Total Patient Responses

Likely To Recommend Hospital

91.67%

436 Total Patient Responses

Overall Experience Score

8.91/10

436 Total Patient Responses

Reception Staff

Score: 98.59/100

426 Total Patient Responses

Nursing Staff

Score: 97.79/100

434 Total Patient Responses

Doctors

Score: 94.52/100

427 Total Patient Responses

Pain Management

Score: 96.85/100

381 Total Patient Responses

Emergency Unit Environment

Score: 99.53/100

427 Total Patient Responses

Responsiveness of Staff

Score: 97.28/100

404 Total Patient Responses

Medication Information

Score: 93.33/100

375 Total Patient Responses

PRIORITISATION

Score: 88.77/100

432 Total Patient Responses