Patient experience survey

1030

Happy Clients

1137

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2017-04-19 - 2018-04-19

Likely To Recommend Hospital

89.89%

1137 Total Patient Responses

Overall Experience Score

8.71/10

1137 Total Patient Responses

Admission Staff

Score: 98.33/100

  • Yes

  • No

1117 Total Patient Responses

Nursing Staff

Score: 90.82/100

1136 Total Patient Responses

Doctors

Score: 97.58/100

1132 Total Patient Responses

Pain Management

Score: 91.68/100

965 Total Patient Responses

Hospital Environment

Score: 82.39/100

1089 Total Patient Responses

Responsiveness of Staff

Score: 86.11/100

933 Total Patient Responses

Medication Information

Score: 73.09/100

866 Total Patient Responses

Food

Score: 86.36/100

1037 Total Patient Responses

Discharge Information

Score: 69.83/100

1137 Total Patient Responses

Likely To Recommend Hospital

91.76%

461 Total Patient Responses

Overall Experience Score

8.88/10

461 Total Patient Responses

Reception Staff

Score: 97.58/100

455 Total Patient Responses

Nursing Staff

Score: 97.80/100

459 Total Patient Responses

Doctors

Score: 95.06/100

455 Total Patient Responses

Pain Management

Score: 96.50/100

400 Total Patient Responses

Emergency Unit Environment

Score: 99.78/100

455 Total Patient Responses

Responsiveness of Staff

Score: 96.97/100

429 Total Patient Responses

Medication Information

Score: 94.16/100

394 Total Patient Responses

PRIORITISATION

Score: 89.08/100

455 Total Patient Responses