Patient experience survey

1137

Happy Clients

1250

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2019-03-31 - 2020-03-31

Likely To Recommend Hospital

90.19%

1250 Total Patient Responses

Overall Experience Score

8.71/10

1250 Total Patient Responses

Admission Staff

Score: 97.86/100

  • Yes

  • No

1223 Total Patient Responses

Nursing Staff

Score: 90.30/100

1249 Total Patient Responses

Doctors

Score: 96.27/100

1244 Total Patient Responses

Pain Management

Score: 92.60/100

1086 Total Patient Responses

Hospital Environment

Score: 80.71/100

1204 Total Patient Responses

Responsiveness of Staff

Score: 88.03/100

1049 Total Patient Responses

Medication Information

Score: 71.63/100

951 Total Patient Responses

Food

Score: 86.98/100

1182 Total Patient Responses

Discharge Information

Score: 70.20/100

1250 Total Patient Responses

Likely To Recommend Hospital

93.47%

536 Total Patient Responses

Overall Experience Score

9.01/10

536 Total Patient Responses

Reception Staff

Score: 97.87/100

516 Total Patient Responses

Nursing Staff

Score: 98.26/100

535 Total Patient Responses

Doctors

Score: 96.72/100

532 Total Patient Responses

Pain Management

Score: 95.40/100

457 Total Patient Responses

Emergency Unit Environment

Score: 99.05/100

528 Total Patient Responses

Responsiveness of Staff

Score: 96.35/100

493 Total Patient Responses

Medication Information

Score: 94.06/100

438 Total Patient Responses

PRIORITISATION

Score: 87.76/100

530 Total Patient Responses