Patient experience survey

1045

Happy Clients

1143

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

90.47%

1143 Total Patient Responses

Overall Experience Score

8.74/10

1143 Total Patient Responses

Admission Staff

Score: 98.17/100

  • Yes

  • No

1128 Total Patient Responses

Nursing Staff

Score: 90.66/100

1142 Total Patient Responses

Doctors

Score: 97.11/100

1136 Total Patient Responses

Pain Management

Score: 91.58/100

977 Total Patient Responses

Hospital Environment

Score: 82.31/100

1095 Total Patient Responses

Responsiveness of Staff

Score: 86.68/100

938 Total Patient Responses

Medication Information

Score: 72.53/100

876 Total Patient Responses

Food

Score: 86.12/100

1057 Total Patient Responses

Discharge Information

Score: 70.87/100

1143 Total Patient Responses

Likely To Recommend Hospital

91.52%

456 Total Patient Responses

Overall Experience Score

8.85/10

456 Total Patient Responses

Reception Staff

Score: 98.21/100

446 Total Patient Responses

Nursing Staff

Score: 97.55/100

454 Total Patient Responses

Doctors

Score: 94.77/100

448 Total Patient Responses

Pain Management

Score: 95.48/100

398 Total Patient Responses

Emergency Unit Environment

Score: 99.55/100

447 Total Patient Responses

Responsiveness of Staff

Score: 96.67/100

420 Total Patient Responses

Medication Information

Score: 93.35/100

391 Total Patient Responses

PRIORITISATION

Score: 89.02/100

450 Total Patient Responses