Patient experience survey

1162

Happy Clients

1283

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

89.95%

1283 Total Patient Responses

Overall Experience Score

8.68/10

1283 Total Patient Responses

Admission Staff

Score: 97.87/100

  • Yes

  • No

1251 Total Patient Responses

Nursing Staff

Score: 90.48/100

1281 Total Patient Responses

Doctors

Score: 95.98/100

1277 Total Patient Responses

Pain Management

Score: 91.78/100

1124 Total Patient Responses

Hospital Environment

Score: 81.24/100

1233 Total Patient Responses

Responsiveness of Staff

Score: 87.99/100

1067 Total Patient Responses

Medication Information

Score: 72.31/100

977 Total Patient Responses

Food

Score: 86.49/100

1202 Total Patient Responses

Discharge Information

Score: 72.02/100

1283 Total Patient Responses

Likely To Recommend Hospital

92.99%

537 Total Patient Responses

Overall Experience Score

8.90/10

537 Total Patient Responses

Reception Staff

Score: 98.45/100

515 Total Patient Responses

Nursing Staff

Score: 98.12/100

536 Total Patient Responses

Doctors

Score: 96.22/100

534 Total Patient Responses

Pain Management

Score: 96.75/100

462 Total Patient Responses

Emergency Unit Environment

Score: 99.24/100

528 Total Patient Responses

Responsiveness of Staff

Score: 97.17/100

495 Total Patient Responses

Medication Information

Score: 94.78/100

441 Total Patient Responses

PRIORITISATION

Score: 87.56/100

531 Total Patient Responses