Patient experience survey

1588

Happy Clients

1772

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-09-08 - 2026-09-08

Likely To Recommend Hospital

94.98%

1772 Total Patient Responses

Overall Experience Score

8.96/10

1772 Total Patient Responses

Admission staff

Score: 96.80/100

  • Yes

  • No

1766 Total Patient Responses

Nursing staff

Score: 93.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2271 Total Patient Responses

Doctors

Score: 98.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1998 Total Patient Responses

Pain management

Score: 94.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1690 Total Patient Responses

Hospital environment

Score: 86.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2489 Total Patient Responses

Responsiveness of staff

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1750 Total Patient Responses

Medication information

Score: 75.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1750 Total Patient Responses

Food

Score: 89.03/100

  • Always

  • Usually

  • Sometimes

  • Never

2179 Total Patient Responses

Discharge information

Score: 72.46/100

  • Yes

  • No

2148 Total Patient Responses

Likely To Recommend Hospital

93.9%

951 Total Patient Responses

Overall Experience Score

8.85/10

951 Total Patient Responses

Reception staff

Score: 96.78/100

932 Total Patient Responses

Nursing staff

Score: 97.73/100

998 Total Patient Responses

Doctors

Score: 95.26/100

977 Total Patient Responses

Pain management

Score: 94.74/100

855 Total Patient Responses

Emergency Unit environment

Score: 98.94/100

947 Total Patient Responses

Responsiveness of staff

Score: 94.89/100

881 Total Patient Responses

Medication information

Score: 95.33/100

814 Total Patient Responses

Prioritisation

Score: 86.80/100

1126 Total Patient Responses