Patient experience survey

1116

Happy Clients

1224

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

90.34%

1224 Total Patient Responses

Overall Experience Score

8.71/10

1224 Total Patient Responses

Admission Staff

Score: 97.80/100

  • Yes

  • No

1190 Total Patient Responses

Nursing Staff

Score: 90.76/100

1222 Total Patient Responses

Doctors

Score: 95.86/100

1218 Total Patient Responses

Pain Management

Score: 91.51/100

1073 Total Patient Responses

Hospital Environment

Score: 82.00/100

1171 Total Patient Responses

Responsiveness of Staff

Score: 87.88/100

1013 Total Patient Responses

Medication Information

Score: 71.67/100

930 Total Patient Responses

Food

Score: 86.74/100

1142 Total Patient Responses

Discharge Information

Score: 71.77/100

1224 Total Patient Responses

Likely To Recommend Hospital

92.53%

513 Total Patient Responses

Overall Experience Score

8.86/10

513 Total Patient Responses

Reception Staff

Score: 97.97/100

493 Total Patient Responses

Nursing Staff

Score: 98.08/100

512 Total Patient Responses

Doctors

Score: 94.72/100

510 Total Patient Responses

Pain Management

Score: 96.15/100

441 Total Patient Responses

Emergency Unit Environment

Score: 99.01/100

503 Total Patient Responses

Responsiveness of Staff

Score: 97.22/100

467 Total Patient Responses

Medication Information

Score: 94.34/100

424 Total Patient Responses

PRIORITISATION

Score: 86.61/100

507 Total Patient Responses