Patient experience survey

1568

Happy Clients

1765

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-07-05 - 2026-07-05

Likely To Recommend Hospital

94.62%

1765 Total Patient Responses

Overall Experience Score

8.88/10

1765 Total Patient Responses

Admission staff

Score: 96.54/100

  • Yes

  • No

1760 Total Patient Responses

Nursing staff

Score: 93.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2264 Total Patient Responses

Doctors

Score: 98.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1987 Total Patient Responses

Pain management

Score: 94.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1687 Total Patient Responses

Hospital environment

Score: 85.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2488 Total Patient Responses

Responsiveness of staff

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1750 Total Patient Responses

Medication information

Score: 75.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1743 Total Patient Responses

Food

Score: 88.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2211 Total Patient Responses

Discharge information

Score: 72.15/100

  • Yes

  • No

2150 Total Patient Responses

Likely To Recommend Hospital

93.72%

908 Total Patient Responses

Overall Experience Score

8.87/10

908 Total Patient Responses

Reception staff

Score: 96.64/100

892 Total Patient Responses

Nursing staff

Score: 97.73/100

949 Total Patient Responses

Doctors

Score: 95.44/100

932 Total Patient Responses

Pain management

Score: 94.90/100

823 Total Patient Responses

Emergency Unit environment

Score: 98.67/100

900 Total Patient Responses

Responsiveness of staff

Score: 94.78/100

843 Total Patient Responses

Medication information

Score: 95.67/100

786 Total Patient Responses

Prioritisation

Score: 85.96/100

1071 Total Patient Responses