Patient experience survey

755

Happy Clients

862

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

89.68%

862 Total Patient Responses

Overall Experience Score

8.62/10

862 Total Patient Responses

Admission Staff

Score: 97.76/100

  • Yes

  • No

835 Total Patient Responses

Nursing Staff

Score: 88.95/100

861 Total Patient Responses

Doctors

Score: 96.88/100

858 Total Patient Responses

Pain Management

Score: 92.29/100

740 Total Patient Responses

Hospital Environment

Score: 79.74/100

815 Total Patient Responses

Responsiveness of Staff

Score: 85.14/100

729 Total Patient Responses

Medication Information

Score: 69.88/100

668 Total Patient Responses

Food

Score: 88.19/100

814 Total Patient Responses

Discharge Information

Score: 71.40/100

862 Total Patient Responses

Likely To Recommend Hospital

91.87%

463 Total Patient Responses

Overall Experience Score

8.95/10

463 Total Patient Responses

Reception Staff

Score: 98.88/100

448 Total Patient Responses

Nursing Staff

Score: 97.77/100

462 Total Patient Responses

Doctors

Score: 95.27/100

459 Total Patient Responses

Pain Management

Score: 96.12/100

387 Total Patient Responses

Emergency Unit Environment

Score: 98.68/100

454 Total Patient Responses

Responsiveness of Staff

Score: 97.43/100

428 Total Patient Responses

Medication Information

Score: 95.95/100

370 Total Patient Responses

PRIORITISATION

Score: 89.27/100

453 Total Patient Responses