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Patient experience survey

1659

Happy Clients

1865

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-07-08 - 2025-07-08

Likely To Recommend Hospital

94.96%

1865 Total Patient Responses

Overall Experience Score

8.9/10

1865 Total Patient Responses

Admission staff

Score: 96.72/100

  • Yes

  • No

1864 Total Patient Responses

Nursing staff

Score: 92.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2356 Total Patient Responses

Doctors

Score: 98.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2067 Total Patient Responses

Pain management

Score: 94.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1752 Total Patient Responses

Hospital environment

Score: 86.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2574 Total Patient Responses

Responsiveness of staff

Score: 89.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1794 Total Patient Responses

Medication information

Score: 75.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1838 Total Patient Responses

Food

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2313 Total Patient Responses

Discharge information

Score: 71.88/100

  • Yes

  • No

2292 Total Patient Responses

Likely To Recommend Hospital

93.86%

992 Total Patient Responses

Overall Experience Score

8.91/10

992 Total Patient Responses

Reception staff

Score: 96.70/100

970 Total Patient Responses

Nursing staff

Score: 96.74/100

1053 Total Patient Responses

Doctors

Score: 94.57/100

1026 Total Patient Responses

Pain management

Score: 93.85/100

878 Total Patient Responses

Emergency Unit environment

Score: 99.39/100

979 Total Patient Responses

Responsiveness of staff

Score: 96.37/100

909 Total Patient Responses

Medication information

Score: 95.32/100

833 Total Patient Responses

Prioritisation

Score: 87.17/100

1165 Total Patient Responses