Patient experience survey

1692

Happy Clients

1905

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

94.96%

1905 Total Patient Responses

Overall Experience Score

8.88/10

1905 Total Patient Responses

Admission staff

Score: 96.93/100

  • Yes

  • No

1901 Total Patient Responses

Nursing staff

Score: 92.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2405 Total Patient Responses

Doctors

Score: 98.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2111 Total Patient Responses

Pain management

Score: 94.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1776 Total Patient Responses

Hospital environment

Score: 86.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2609 Total Patient Responses

Responsiveness of staff

Score: 89.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1829 Total Patient Responses

Medication information

Score: 75.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1856 Total Patient Responses

Food

Score: 89.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2336 Total Patient Responses

Discharge information

Score: 71.86/100

  • Yes

  • No

2337 Total Patient Responses

Likely To Recommend Hospital

94.3%

981 Total Patient Responses

Overall Experience Score

9.01/10

981 Total Patient Responses

Reception staff

Score: 96.77/100

961 Total Patient Responses

Nursing staff

Score: 97.17/100

1037 Total Patient Responses

Doctors

Score: 94.90/100

1015 Total Patient Responses

Pain management

Score: 94.58/100

867 Total Patient Responses

Emergency Unit environment

Score: 99.49/100

972 Total Patient Responses

Responsiveness of staff

Score: 97.09/100

892 Total Patient Responses

Medication information

Score: 96.49/100

827 Total Patient Responses

Prioritisation

Score: 88.17/100

1148 Total Patient Responses