Patient experience survey

1581

Happy Clients

1804

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-11-16 - 2025-11-16

Likely To Recommend Hospital

94.29%

1804 Total Patient Responses

Overall Experience Score

8.76/10

1804 Total Patient Responses

Admission staff

Score: 96.60/100

  • Yes

  • No

1801 Total Patient Responses

Nursing staff

Score: 92.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2312 Total Patient Responses

Doctors

Score: 98.18/100

  • Always

  • Usually

  • Sometimes

  • Never

2019 Total Patient Responses

Pain management

Score: 94.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1726 Total Patient Responses

Hospital environment

Score: 86.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2498 Total Patient Responses

Responsiveness of staff

Score: 89.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1765 Total Patient Responses

Medication information

Score: 74.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1826 Total Patient Responses

Food

Score: 87.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2286 Total Patient Responses

Discharge information

Score: 71.12/100

  • Yes

  • No

2228 Total Patient Responses

Likely To Recommend Hospital

93.79%

919 Total Patient Responses

Overall Experience Score

8.91/10

919 Total Patient Responses

Reception staff

Score: 96.66/100

897 Total Patient Responses

Nursing staff

Score: 96.80/100

979 Total Patient Responses

Doctors

Score: 94.87/100

946 Total Patient Responses

Pain management

Score: 93.78/100

820 Total Patient Responses

Emergency Unit environment

Score: 99.00/100

902 Total Patient Responses

Responsiveness of staff

Score: 95.74/100

846 Total Patient Responses

Medication information

Score: 95.05/100

788 Total Patient Responses

Prioritisation

Score: 86.95/100

1071 Total Patient Responses