Patient experience survey

1568

Happy Clients

1772

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-04-15 - 2026-04-15

Likely To Recommend Hospital

94.35%

1772 Total Patient Responses

Overall Experience Score

8.85/10

1772 Total Patient Responses

Admission staff

Score: 95.71/100

  • Yes

  • No

1778 Total Patient Responses

Nursing staff

Score: 92.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2282 Total Patient Responses

Doctors

Score: 98.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1997 Total Patient Responses

Pain management

Score: 93.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1697 Total Patient Responses

Hospital environment

Score: 85.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2484 Total Patient Responses

Responsiveness of staff

Score: 89.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1751 Total Patient Responses

Medication information

Score: 74.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1746 Total Patient Responses

Food

Score: 87.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2227 Total Patient Responses

Discharge information

Score: 71.08/100

  • Yes

  • No

2199 Total Patient Responses

Likely To Recommend Hospital

94.08%

912 Total Patient Responses

Overall Experience Score

8.87/10

912 Total Patient Responses

Reception staff

Score: 96.97/100

892 Total Patient Responses

Nursing staff

Score: 97.63/100

953 Total Patient Responses

Doctors

Score: 95.33/100

938 Total Patient Responses

Pain management

Score: 94.19/100

826 Total Patient Responses

Emergency Unit environment

Score: 98.78/100

898 Total Patient Responses

Responsiveness of staff

Score: 94.91/100

845 Total Patient Responses

Medication information

Score: 95.11/100

797 Total Patient Responses

Prioritisation

Score: 86.16/100

1067 Total Patient Responses