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Patient experience survey

1546

Happy Clients

1762

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

94.04%

1762 Total Patient Responses

Overall Experience Score

8.77/10

1762 Total Patient Responses

Admission staff

Score: 96.41/100

  • Yes

  • No

1765 Total Patient Responses

Nursing staff

Score: 92.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2266 Total Patient Responses

Doctors

Score: 98.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1983 Total Patient Responses

Pain management

Score: 94.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1697 Total Patient Responses

Hospital environment

Score: 85.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2474 Total Patient Responses

Responsiveness of staff

Score: 89.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1722 Total Patient Responses

Medication information

Score: 74.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1761 Total Patient Responses

Food

Score: 86.77/100

  • Always

  • Usually

  • Sometimes

  • Never

2230 Total Patient Responses

Discharge information

Score: 71.25/100

  • Yes

  • No

2179 Total Patient Responses

Likely To Recommend Hospital

93.48%

890 Total Patient Responses

Overall Experience Score

8.83/10

890 Total Patient Responses

Reception staff

Score: 96.54/100

868 Total Patient Responses

Nursing staff

Score: 97.20/100

936 Total Patient Responses

Doctors

Score: 95.03/100

916 Total Patient Responses

Pain management

Score: 93.50/100

800 Total Patient Responses

Emergency Unit environment

Score: 98.63/100

875 Total Patient Responses

Responsiveness of staff

Score: 95.04/100

827 Total Patient Responses

Medication information

Score: 94.74/100

780 Total Patient Responses

Prioritisation

Score: 86.40/100

1038 Total Patient Responses