Patient experience survey

1506

Happy Clients

1726

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-10-17 - 2025-10-17

Likely To Recommend Hospital

94.26%

1726 Total Patient Responses

Overall Experience Score

8.73/10

1726 Total Patient Responses

Admission staff

Score: 96.24/100

  • Yes

  • No

1731 Total Patient Responses

Nursing staff

Score: 92.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2203 Total Patient Responses

Doctors

Score: 98.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1921 Total Patient Responses

Pain management

Score: 94.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1642 Total Patient Responses

Hospital environment

Score: 86.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2406 Total Patient Responses

Responsiveness of staff

Score: 88.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1681 Total Patient Responses

Medication information

Score: 74.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1741 Total Patient Responses

Food

Score: 87.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2188 Total Patient Responses

Discharge information

Score: 70.86/100

  • Yes

  • No

2126 Total Patient Responses

Likely To Recommend Hospital

93.44%

915 Total Patient Responses

Overall Experience Score

8.86/10

915 Total Patient Responses

Reception staff

Score: 96.54/100

895 Total Patient Responses

Nursing staff

Score: 96.70/100

975 Total Patient Responses

Doctors

Score: 94.85/100

940 Total Patient Responses

Pain management

Score: 93.61/100

814 Total Patient Responses

Emergency Unit environment

Score: 99.11/100

899 Total Patient Responses

Responsiveness of staff

Score: 95.95/100

840 Total Patient Responses

Medication information

Score: 95.10/100

775 Total Patient Responses

Prioritisation

Score: 86.50/100

1074 Total Patient Responses