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Patient experience survey

1531

Happy Clients

1735

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

94.07%

1735 Total Patient Responses

Overall Experience Score

8.83/10

1735 Total Patient Responses

Admission staff

Score: 96.32/100

  • Yes

  • No

1734 Total Patient Responses

Nursing staff

Score: 92.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2228 Total Patient Responses

Doctors

Score: 98.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1960 Total Patient Responses

Pain management

Score: 94.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1685 Total Patient Responses

Hospital environment

Score: 86.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2429 Total Patient Responses

Responsiveness of staff

Score: 89.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1701 Total Patient Responses

Medication information

Score: 74.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1717 Total Patient Responses

Food

Score: 87.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2191 Total Patient Responses

Discharge information

Score: 71.44/100

  • Yes

  • No

2154 Total Patient Responses

Likely To Recommend Hospital

93.85%

895 Total Patient Responses

Overall Experience Score

8.82/10

895 Total Patient Responses

Reception staff

Score: 96.56/100

871 Total Patient Responses

Nursing staff

Score: 97.36/100

937 Total Patient Responses

Doctors

Score: 94.97/100

921 Total Patient Responses

Pain management

Score: 93.79/100

805 Total Patient Responses

Emergency Unit environment

Score: 98.64/100

881 Total Patient Responses

Responsiveness of staff

Score: 94.84/100

833 Total Patient Responses

Medication information

Score: 94.49/100

780 Total Patient Responses

Prioritisation

Score: 86.12/100

1044 Total Patient Responses