Patient experience survey

1649

Happy Clients

1859

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

94.78%

1859 Total Patient Responses

Overall Experience Score

8.87/10

1859 Total Patient Responses

Admission staff

Score: 96.88/100

  • Yes

  • No

1856 Total Patient Responses

Nursing staff

Score: 92.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2352 Total Patient Responses

Doctors

Score: 98.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2060 Total Patient Responses

Pain management

Score: 94.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1740 Total Patient Responses

Hospital environment

Score: 86.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2567 Total Patient Responses

Responsiveness of staff

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1793 Total Patient Responses

Medication information

Score: 75.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1829 Total Patient Responses

Food

Score: 89.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2300 Total Patient Responses

Discharge information

Score: 71.79/100

  • Yes

  • No

2286 Total Patient Responses

Likely To Recommend Hospital

93.87%

995 Total Patient Responses

Overall Experience Score

8.93/10

995 Total Patient Responses

Reception staff

Score: 96.81/100

973 Total Patient Responses

Nursing staff

Score: 96.75/100

1056 Total Patient Responses

Doctors

Score: 94.59/100

1029 Total Patient Responses

Pain management

Score: 93.88/100

883 Total Patient Responses

Emergency Unit environment

Score: 99.39/100

982 Total Patient Responses

Responsiveness of staff

Score: 96.38/100

911 Total Patient Responses

Medication information

Score: 95.35/100

839 Total Patient Responses

Prioritisation

Score: 87.27/100

1169 Total Patient Responses