Patient experience survey

1537

Happy Clients

1757

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-10-06 - 2025-10-06

Likely To Recommend Hospital

94.31%

1757 Total Patient Responses

Overall Experience Score

8.75/10

1757 Total Patient Responses

Admission staff

Score: 96.27/100

  • Yes

  • No

1760 Total Patient Responses

Nursing staff

Score: 92.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2240 Total Patient Responses

Doctors

Score: 98.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1950 Total Patient Responses

Pain management

Score: 93.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1673 Total Patient Responses

Hospital environment

Score: 86.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2452 Total Patient Responses

Responsiveness of staff

Score: 89.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1709 Total Patient Responses

Medication information

Score: 74.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1767 Total Patient Responses

Food

Score: 87.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2223 Total Patient Responses

Discharge information

Score: 71.06/100

  • Yes

  • No

2162 Total Patient Responses

Likely To Recommend Hospital

93.42%

927 Total Patient Responses

Overall Experience Score

8.87/10

927 Total Patient Responses

Reception staff

Score: 96.47/100

906 Total Patient Responses

Nursing staff

Score: 96.77/100

987 Total Patient Responses

Doctors

Score: 94.77/100

953 Total Patient Responses

Pain management

Score: 93.58/100

825 Total Patient Responses

Emergency Unit environment

Score: 99.12/100

911 Total Patient Responses

Responsiveness of staff

Score: 96.11/100

849 Total Patient Responses

Medication information

Score: 95.04/100

786 Total Patient Responses

Prioritisation

Score: 86.75/100

1089 Total Patient Responses