Patient experience survey

1572

Happy Clients

1779

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

94.27%

1779 Total Patient Responses

Overall Experience Score

8.83/10

1779 Total Patient Responses

Admission staff

Score: 95.90/100

  • Yes

  • No

1784 Total Patient Responses

Nursing staff

Score: 92.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2295 Total Patient Responses

Doctors

Score: 98.18/100

  • Always

  • Usually

  • Sometimes

  • Never

2004 Total Patient Responses

Pain management

Score: 93.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1707 Total Patient Responses

Hospital environment

Score: 86.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2495 Total Patient Responses

Responsiveness of staff

Score: 88.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1757 Total Patient Responses

Medication information

Score: 73.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1749 Total Patient Responses

Food

Score: 87.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2245 Total Patient Responses

Discharge information

Score: 70.88/100

  • Yes

  • No

2213 Total Patient Responses

Likely To Recommend Hospital

94%

899 Total Patient Responses

Overall Experience Score

8.86/10

899 Total Patient Responses

Reception staff

Score: 96.81/100

878 Total Patient Responses

Nursing staff

Score: 97.51/100

940 Total Patient Responses

Doctors

Score: 95.26/100

922 Total Patient Responses

Pain management

Score: 94.09/100

812 Total Patient Responses

Emergency Unit environment

Score: 98.64/100

884 Total Patient Responses

Responsiveness of staff

Score: 94.73/100

835 Total Patient Responses

Medication information

Score: 94.76/100

783 Total Patient Responses

Prioritisation

Score: 85.73/100

1055 Total Patient Responses