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Patient experience survey

1570

Happy Clients

1797

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-11-07 - 2025-11-07

Likely To Recommend Hospital

94.33%

1797 Total Patient Responses

Overall Experience Score

8.74/10

1797 Total Patient Responses

Admission staff

Score: 96.44/100

  • Yes

  • No

1793 Total Patient Responses

Nursing staff

Score: 92.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2302 Total Patient Responses

Doctors

Score: 98.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2006 Total Patient Responses

Pain management

Score: 94.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1712 Total Patient Responses

Hospital environment

Score: 86.24/100

  • Always

  • Usually

  • Sometimes

  • Never

2487 Total Patient Responses

Responsiveness of staff

Score: 89.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1756 Total Patient Responses

Medication information

Score: 74.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1810 Total Patient Responses

Food

Score: 87.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2274 Total Patient Responses

Discharge information

Score: 71.09/100

  • Yes

  • No

2216 Total Patient Responses

Likely To Recommend Hospital

93.72%

923 Total Patient Responses

Overall Experience Score

8.92/10

923 Total Patient Responses

Reception staff

Score: 96.67/100

901 Total Patient Responses

Nursing staff

Score: 96.81/100

981 Total Patient Responses

Doctors

Score: 95.07/100

947 Total Patient Responses

Pain management

Score: 93.78/100

820 Total Patient Responses

Emergency Unit environment

Score: 99.12/100

906 Total Patient Responses

Responsiveness of staff

Score: 95.73/100

844 Total Patient Responses

Medication information

Score: 95.30/100

788 Total Patient Responses

Prioritisation

Score: 86.81/100

1077 Total Patient Responses