Patient experience survey

1578

Happy Clients

1778

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2025-07-14 - 2026-07-14

Likely To Recommend Hospital

94.6%

1778 Total Patient Responses

Overall Experience Score

8.88/10

1778 Total Patient Responses

Admission staff

Score: 96.51/100

  • Yes

  • No

1773 Total Patient Responses

Nursing staff

Score: 93.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2281 Total Patient Responses

Doctors

Score: 98.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2011 Total Patient Responses

Pain management

Score: 94.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1705 Total Patient Responses

Hospital environment

Score: 85.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2510 Total Patient Responses

Responsiveness of staff

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1767 Total Patient Responses

Medication information

Score: 75.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1768 Total Patient Responses

Food

Score: 88.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2225 Total Patient Responses

Discharge information

Score: 72.22/100

  • Yes

  • No

2162 Total Patient Responses

Likely To Recommend Hospital

93.72%

908 Total Patient Responses

Overall Experience Score

8.87/10

908 Total Patient Responses

Reception staff

Score: 96.52/100

892 Total Patient Responses

Nursing staff

Score: 97.79/100

948 Total Patient Responses

Doctors

Score: 95.30/100

933 Total Patient Responses

Pain management

Score: 95.02/100

823 Total Patient Responses

Emergency Unit environment

Score: 98.67/100

902 Total Patient Responses

Responsiveness of staff

Score: 95.15/100

845 Total Patient Responses

Medication information

Score: 95.81/100

787 Total Patient Responses

Prioritisation

Score: 86.17/100

1072 Total Patient Responses