Patient experience survey

1645

Happy Clients

1848

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-07-28 - 2025-07-28

Likely To Recommend Hospital

94.86%

1848 Total Patient Responses

Overall Experience Score

8.91/10

1848 Total Patient Responses

Admission staff

Score: 96.72/100

  • Yes

  • No

1846 Total Patient Responses

Nursing staff

Score: 93.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2334 Total Patient Responses

Doctors

Score: 98.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2043 Total Patient Responses

Pain management

Score: 94.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1742 Total Patient Responses

Hospital environment

Score: 86.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2552 Total Patient Responses

Responsiveness of staff

Score: 90.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1783 Total Patient Responses

Medication information

Score: 75.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1824 Total Patient Responses

Food

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2295 Total Patient Responses

Discharge information

Score: 72.16/100

  • Yes

  • No

2277 Total Patient Responses

Likely To Recommend Hospital

93.77%

979 Total Patient Responses

Overall Experience Score

8.91/10

979 Total Patient Responses

Reception staff

Score: 96.86/100

956 Total Patient Responses

Nursing staff

Score: 96.90/100

1040 Total Patient Responses

Doctors

Score: 94.70/100

1013 Total Patient Responses

Pain management

Score: 93.76/100

866 Total Patient Responses

Emergency Unit environment

Score: 99.38/100

964 Total Patient Responses

Responsiveness of staff

Score: 96.42/100

894 Total Patient Responses

Medication information

Score: 95.17/100

828 Total Patient Responses

Prioritisation

Score: 86.84/100

1154 Total Patient Responses