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Patient experience survey

1586

Happy Clients

1803

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-09-07 - 2025-09-07

Likely To Recommend Hospital

94.4%

1803 Total Patient Responses

Overall Experience Score

8.8/10

1803 Total Patient Responses

Admission staff

Score: 96.34/100

  • Yes

  • No

1803 Total Patient Responses

Nursing staff

Score: 92.52/100

  • Always

  • Usually

  • Sometimes

  • Never

2286 Total Patient Responses

Doctors

Score: 98.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2001 Total Patient Responses

Pain management

Score: 94.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1708 Total Patient Responses

Hospital environment

Score: 86.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2519 Total Patient Responses

Responsiveness of staff

Score: 89.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1754 Total Patient Responses

Medication information

Score: 75.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1810 Total Patient Responses

Food

Score: 88.21/100

  • Always

  • Usually

  • Sometimes

  • Never

2276 Total Patient Responses

Discharge information

Score: 71.55/100

  • Yes

  • No

2213 Total Patient Responses

Likely To Recommend Hospital

93.43%

944 Total Patient Responses

Overall Experience Score

8.86/10

944 Total Patient Responses

Reception staff

Score: 96.64/100

922 Total Patient Responses

Nursing staff

Score: 96.94/100

1004 Total Patient Responses

Doctors

Score: 94.75/100

975 Total Patient Responses

Pain management

Score: 93.45/100

840 Total Patient Responses

Emergency Unit environment

Score: 99.14/100

929 Total Patient Responses

Responsiveness of staff

Score: 96.18/100

863 Total Patient Responses

Medication information

Score: 95.00/100

800 Total Patient Responses

Prioritisation

Score: 86.45/100

1120 Total Patient Responses