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Patient experience survey

1615

Happy Clients

1832

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-08-17 - 2025-08-17

Likely To Recommend Hospital

94.38%

1832 Total Patient Responses

Overall Experience Score

8.81/10

1832 Total Patient Responses

Admission staff

Score: 96.65/100

  • Yes

  • No

1828 Total Patient Responses

Nursing staff

Score: 92.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2320 Total Patient Responses

Doctors

Score: 98.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2027 Total Patient Responses

Pain management

Score: 94.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1722 Total Patient Responses

Hospital environment

Score: 86.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2542 Total Patient Responses

Responsiveness of staff

Score: 89.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1761 Total Patient Responses

Medication information

Score: 75.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1816 Total Patient Responses

Food

Score: 88.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2282 Total Patient Responses

Discharge information

Score: 71.86/100

  • Yes

  • No

2249 Total Patient Responses

Likely To Recommend Hospital

93.56%

962 Total Patient Responses

Overall Experience Score

8.88/10

962 Total Patient Responses

Reception staff

Score: 96.59/100

939 Total Patient Responses

Nursing staff

Score: 96.84/100

1022 Total Patient Responses

Doctors

Score: 94.78/100

993 Total Patient Responses

Pain management

Score: 93.56/100

854 Total Patient Responses

Emergency Unit environment

Score: 99.16/100

947 Total Patient Responses

Responsiveness of staff

Score: 96.36/100

880 Total Patient Responses

Medication information

Score: 95.09/100

815 Total Patient Responses

Prioritisation

Score: 86.73/100

1137 Total Patient Responses