Patient experience survey

1588

Happy Clients

1808

Surveys Completed

Life Hilton Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

94.41%

1808 Total Patient Responses

Overall Experience Score

8.79/10

1808 Total Patient Responses

Admission staff

Score: 96.58/100

  • Yes

  • No

1806 Total Patient Responses

Nursing staff

Score: 92.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2316 Total Patient Responses

Doctors

Score: 98.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2022 Total Patient Responses

Pain management

Score: 94.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1731 Total Patient Responses

Hospital environment

Score: 86.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2505 Total Patient Responses

Responsiveness of staff

Score: 89.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1769 Total Patient Responses

Medication information

Score: 75.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1830 Total Patient Responses

Food

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2294 Total Patient Responses

Discharge information

Score: 71.29/100

  • Yes

  • No

2234 Total Patient Responses

Likely To Recommend Hospital

93.7%

921 Total Patient Responses

Overall Experience Score

8.88/10

921 Total Patient Responses

Reception staff

Score: 96.55/100

898 Total Patient Responses

Nursing staff

Score: 96.80/100

981 Total Patient Responses

Doctors

Score: 94.77/100

948 Total Patient Responses

Pain management

Score: 93.80/100

823 Total Patient Responses

Emergency Unit environment

Score: 99.00/100

904 Total Patient Responses

Responsiveness of staff

Score: 95.63/100

847 Total Patient Responses

Medication information

Score: 95.07/100

791 Total Patient Responses

Prioritisation

Score: 86.79/100

1076 Total Patient Responses