Patient experience survey

765

Happy Clients

891

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2020-04-14 - 2021-04-14

Likely To Recommend Hospital

86.31%

891 Total Patient Responses

Overall Experience Score

8.38/10

891 Total Patient Responses

Admission Staff

Score: 95.78/100

  • Yes

  • No

871 Total Patient Responses

Nursing Staff

Score: 88.59/100

887 Total Patient Responses

Doctors

Score: 96.05/100

887 Total Patient Responses

Pain Management

Score: 90.06/100

719 Total Patient Responses

Hospital Environment

Score: 84.96/100

824 Total Patient Responses

Responsiveness of Staff

Score: 82.73/100

731 Total Patient Responses

Medication Information

Score: 73.34/100

661 Total Patient Responses

Food

Score: 84.37/100

824 Total Patient Responses

Discharge Information

Score: 69.75/100

891 Total Patient Responses

Likely To Recommend Hospital

81.10%

268 Total Patient Responses

Overall Experience Score

7.99/10

268 Total Patient Responses

Reception Staff

Score: 95.65/100

253 Total Patient Responses

Nursing Staff

Score: 93.88/100

268 Total Patient Responses

Doctors

Score: 88.40/100

265 Total Patient Responses

Pain Management

Score: 89.67/100

242 Total Patient Responses

Emergency Unit Environment

Score: 94.44/100

252 Total Patient Responses

Responsiveness of Staff

Score: 89.24/100

251 Total Patient Responses

Medication Information

Score: 89.83/100

236 Total Patient Responses

PRIORITISATION

Score: 79.70/100

265 Total Patient Responses