Patient experience survey

1969

Happy Clients

2359

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2017-12-12 - 2018-12-12

Likely To Recommend Hospital

83.77%

2359 Total Patient Responses

Overall Experience Score

8.21/10

2359 Total Patient Responses

Admission Staff

Score: 96.61/100

  • Yes

  • No

2297 Total Patient Responses

Nursing Staff

Score: 87.66/100

2356 Total Patient Responses

Doctors

Score: 94.60/100

2342 Total Patient Responses

Pain Management

Score: 88.74/100

1930 Total Patient Responses

Hospital Environment

Score: 83.93/100

2175 Total Patient Responses

Responsiveness of Staff

Score: 84.37/100

1875 Total Patient Responses

Medication Information

Score: 73.12/100

1835 Total Patient Responses

Food

Score: 80.89/100

2173 Total Patient Responses

Discharge Information

Score: 69.42/100

2359 Total Patient Responses

Likely To Recommend Hospital

84.87%

456 Total Patient Responses

Overall Experience Score

8.12/10

456 Total Patient Responses

Reception Staff

Score: 95.90/100

439 Total Patient Responses

Nursing Staff

Score: 95.18/100

456 Total Patient Responses

Doctors

Score: 92.90/100

453 Total Patient Responses

Pain Management

Score: 89.71/100

408 Total Patient Responses

Emergency Unit Environment

Score: 97.09/100

446 Total Patient Responses

Responsiveness of Staff

Score: 92.60/100

419 Total Patient Responses

Medication Information

Score: 92.10/100

405 Total Patient Responses

PRIORITISATION

Score: 78.25/100

453 Total Patient Responses