Patient experience survey

1936

Happy Clients

2331

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

83.49%

2331 Total Patient Responses

Overall Experience Score

8.18/10

2331 Total Patient Responses

Admission Staff

Score: 96.29/100

  • Yes

  • No

2275 Total Patient Responses

Nursing Staff

Score: 87.45/100

2328 Total Patient Responses

Doctors

Score: 94.19/100

2316 Total Patient Responses

Pain Management

Score: 88.32/100

1897 Total Patient Responses

Hospital Environment

Score: 83.40/100

2150 Total Patient Responses

Responsiveness of Staff

Score: 83.53/100

1861 Total Patient Responses

Medication Information

Score: 72.49/100

1831 Total Patient Responses

Food

Score: 80.37/100

2143 Total Patient Responses

Discharge Information

Score: 69.05/100

2331 Total Patient Responses

Likely To Recommend Hospital

87.19%

398 Total Patient Responses

Overall Experience Score

8.28/10

398 Total Patient Responses

Reception Staff

Score: 95.82/100

383 Total Patient Responses

Nursing Staff

Score: 96.00/100

398 Total Patient Responses

Doctors

Score: 94.13/100

397 Total Patient Responses

Pain Management

Score: 91.18/100

374 Total Patient Responses

Emergency Unit Environment

Score: 98.47/100

392 Total Patient Responses

Responsiveness of Staff

Score: 93.75/100

368 Total Patient Responses

Medication Information

Score: 93.87/100

359 Total Patient Responses

PRIORITISATION

Score: 80.23/100

397 Total Patient Responses