Patient experience survey

2118

Happy Clients

2565

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2017-06-23 - 2018-06-23

Likely To Recommend Hospital

83.24%

2565 Total Patient Responses

Overall Experience Score

8.18/10

2565 Total Patient Responses

Admission Staff

Score: 96.36/100

  • Yes

  • No

2516 Total Patient Responses

Nursing Staff

Score: 87.74/100

2562 Total Patient Responses

Doctors

Score: 94.12/100

2549 Total Patient Responses

Pain Management

Score: 88.28/100

2091 Total Patient Responses

Hospital Environment

Score: 83.13/100

2373 Total Patient Responses

Responsiveness of Staff

Score: 83.63/100

2038 Total Patient Responses

Medication Information

Score: 72.20/100

2012 Total Patient Responses

Food

Score: 80.07/100

2364 Total Patient Responses

Discharge Information

Score: 68.83/100

2565 Total Patient Responses

Likely To Recommend Hospital

85.15%

404 Total Patient Responses

Overall Experience Score

8.12/10

404 Total Patient Responses

Reception Staff

Score: 94.91/100

393 Total Patient Responses

Nursing Staff

Score: 94.90/100

403 Total Patient Responses

Doctors

Score: 92.07/100

396 Total Patient Responses

Pain Management

Score: 90.43/100

376 Total Patient Responses

Emergency Unit Environment

Score: 97.21/100

394 Total Patient Responses

Responsiveness of Staff

Score: 93.78/100

370 Total Patient Responses

Medication Information

Score: 91.99/100

362 Total Patient Responses

PRIORITISATION

Score: 78.74/100

402 Total Patient Responses