Patient experience survey

1901

Happy Clients

2282

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

83.86%

2282 Total Patient Responses

Overall Experience Score

8.25/10

2282 Total Patient Responses

Admission Staff

Score: 97.04/100

  • Yes

  • No

2236 Total Patient Responses

Nursing Staff

Score: 87.86/100

2277 Total Patient Responses

Doctors

Score: 94.83/100

2271 Total Patient Responses

Pain Management

Score: 88.77/100

1845 Total Patient Responses

Hospital Environment

Score: 84.26/100

2123 Total Patient Responses

Responsiveness of Staff

Score: 84.95/100

1858 Total Patient Responses

Medication Information

Score: 73.53/100

1784 Total Patient Responses

Food

Score: 81.51/100

2107 Total Patient Responses

Discharge Information

Score: 68.54/100

2282 Total Patient Responses

Likely To Recommend Hospital

80.58%

767 Total Patient Responses

Overall Experience Score

7.91/10

767 Total Patient Responses

Reception Staff

Score: 94.77/100

745 Total Patient Responses

Nursing Staff

Score: 92.52/100

767 Total Patient Responses

Doctors

Score: 89.72/100

754 Total Patient Responses

Pain Management

Score: 87.59/100

693 Total Patient Responses

Emergency Unit Environment

Score: 95.73/100

750 Total Patient Responses

Responsiveness of Staff

Score: 89.29/100

719 Total Patient Responses

Medication Information

Score: 88.71/100

682 Total Patient Responses

PRIORITISATION

Score: 73.21/100

760 Total Patient Responses