Patient experience survey

2611

Happy Clients

3100

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2025-02-09 - 2026-02-09

Likely To Recommend Hospital

91.2%

3102 Total Patient Responses

Overall Experience Score

8.42/10

3100 Total Patient Responses

Admission staff

Score: 96.74/100

  • Yes

  • No

3124 Total Patient Responses

Nursing staff

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

3879 Total Patient Responses

Doctors

Score: 96.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3471 Total Patient Responses

Pain management

Score: 91.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2805 Total Patient Responses

Hospital environment

Score: 87.80/100

  • Always

  • Usually

  • Sometimes

  • Never

3938 Total Patient Responses

Responsiveness of staff

Score: 88.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3013 Total Patient Responses

Medication information

Score: 77.55/100

  • Always

  • Usually

  • Sometimes

  • Never

3062 Total Patient Responses

Food

Score: 83.73/100

  • Always

  • Usually

  • Sometimes

  • Never

3943 Total Patient Responses

Discharge information

Score: 73.45/100

  • Yes

  • No

3779 Total Patient Responses

Likely To Recommend Hospital

83.67%

741 Total Patient Responses

Overall Experience Score

7.67/10

741 Total Patient Responses

Reception staff

Score: 93.79/100

708 Total Patient Responses

Nursing staff

Score: 93.21/100

823 Total Patient Responses

Doctors

Score: 90.48/100

785 Total Patient Responses

Pain management

Score: 86.36/100

682 Total Patient Responses

Emergency Unit environment

Score: 95.98/100

721 Total Patient Responses

Responsiveness of staff

Score: 88.86/100

691 Total Patient Responses

Medication information

Score: 88.10/100

672 Total Patient Responses

Prioritisation

Score: 75.38/100

898 Total Patient Responses