Patient experience survey

2608

Happy Clients

3050

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2025-11-03 - 2026-11-03

Likely To Recommend Hospital

91.08%

3050 Total Patient Responses

Overall Experience Score

8.55/10

3050 Total Patient Responses

Admission staff

Score: 96.47/100

  • Yes

  • No

3082 Total Patient Responses

Nursing staff

Score: 89.22/100

  • Always

  • Usually

  • Sometimes

  • Never

3824 Total Patient Responses

Doctors

Score: 96.17/100

  • Always

  • Usually

  • Sometimes

  • Never

3411 Total Patient Responses

Pain management

Score: 91.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2823 Total Patient Responses

Hospital environment

Score: 88.32/100

  • Always

  • Usually

  • Sometimes

  • Never

3809 Total Patient Responses

Responsiveness of staff

Score: 88.22/100

  • Always

  • Usually

  • Sometimes

  • Never

3018 Total Patient Responses

Medication information

Score: 76.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3025 Total Patient Responses

Food

Score: 82.87/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

3821 Total Patient Responses

Discharge information

Score: 73.03/100

  • Yes

  • No

3707 Total Patient Responses

Likely To Recommend Hospital

88.09%

747 Total Patient Responses

Overall Experience Score

8.11/10

747 Total Patient Responses

Reception staff

Score: 96.51/100

717 Total Patient Responses

Nursing staff

Score: 94.84/100

820 Total Patient Responses

Doctors

Score: 91.55/100

791 Total Patient Responses

Pain management

Score: 90.71/100

700 Total Patient Responses

Emergency Unit environment

Score: 97.69/100

736 Total Patient Responses

Responsiveness of staff

Score: 92.08/100

707 Total Patient Responses

Medication information

Score: 89.79/100

676 Total Patient Responses

Prioritisation

Score: 79.25/100

915 Total Patient Responses