Patient experience survey

1214

Happy Clients

1461

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2019-08-05 - 2020-08-05

Likely To Recommend Hospital

83.99%

1461 Total Patient Responses

Overall Experience Score

8.25/10

1461 Total Patient Responses

Admission Staff

Score: 96.68/100

  • Yes

  • No

1430 Total Patient Responses

Nursing Staff

Score: 87.49/100

1458 Total Patient Responses

Doctors

Score: 94.67/100

1450 Total Patient Responses

Pain Management

Score: 88.38/100

1165 Total Patient Responses

Hospital Environment

Score: 84.09/100

1357 Total Patient Responses

Responsiveness of Staff

Score: 83.98/100

1177 Total Patient Responses

Medication Information

Score: 72.70/100

1129 Total Patient Responses

Food

Score: 81.59/100

1349 Total Patient Responses

Discharge Information

Score: 67.39/100

1461 Total Patient Responses

Likely To Recommend Hospital

81.00%

563 Total Patient Responses

Overall Experience Score

7.96/10

563 Total Patient Responses

Reception Staff

Score: 95.24/100

546 Total Patient Responses

Nursing Staff

Score: 92.58/100

563 Total Patient Responses

Doctors

Score: 89.17/100

555 Total Patient Responses

Pain Management

Score: 89.11/100

514 Total Patient Responses

Emergency Unit Environment

Score: 95.99/100

549 Total Patient Responses

Responsiveness of Staff

Score: 89.90/100

525 Total Patient Responses

Medication Information

Score: 86.53/100

505 Total Patient Responses

PRIORITISATION

Score: 75.30/100

559 Total Patient Responses