Patient experience survey

818

Happy Clients

976

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2020-01-26 - 2021-01-26

Likely To Recommend Hospital

84.77%

976 Total Patient Responses

Overall Experience Score

8.29/10

976 Total Patient Responses

Admission Staff

Score: 96.11/100

  • Yes

  • No

959 Total Patient Responses

Nursing Staff

Score: 87.50/100

973 Total Patient Responses

Doctors

Score: 95.12/100

971 Total Patient Responses

Pain Management

Score: 88.73/100

762 Total Patient Responses

Hospital Environment

Score: 83.75/100

895 Total Patient Responses

Responsiveness of Staff

Score: 82.68/100

772 Total Patient Responses

Medication Information

Score: 71.79/100

734 Total Patient Responses

Food

Score: 83.18/100

896 Total Patient Responses

Discharge Information

Score: 66.65/100

976 Total Patient Responses

Likely To Recommend Hospital

80.06%

356 Total Patient Responses

Overall Experience Score

7.88/10

356 Total Patient Responses

Reception Staff

Score: 95.00/100

340 Total Patient Responses

Nursing Staff

Score: 92.48/100

356 Total Patient Responses

Doctors

Score: 87.31/100

354 Total Patient Responses

Pain Management

Score: 88.44/100

320 Total Patient Responses

Emergency Unit Environment

Score: 93.77/100

337 Total Patient Responses

Responsiveness of Staff

Score: 89.76/100

332 Total Patient Responses

Medication Information

Score: 86.50/100

311 Total Patient Responses

PRIORITISATION

Score: 78.67/100

352 Total Patient Responses