Patient experience survey

2136

Happy Clients

2583

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2017-04-23 - 2018-04-23

Likely To Recommend Hospital

83.50%

2583 Total Patient Responses

Overall Experience Score

8.17/10

2583 Total Patient Responses

Admission Staff

Score: 96.63/100

  • Yes

  • No

2534 Total Patient Responses

Nursing Staff

Score: 88.27/100

2579 Total Patient Responses

Doctors

Score: 94.19/100

2566 Total Patient Responses

Pain Management

Score: 88.41/100

2115 Total Patient Responses

Hospital Environment

Score: 83.43/100

2398 Total Patient Responses

Responsiveness of Staff

Score: 84.08/100

2056 Total Patient Responses

Medication Information

Score: 72.32/100

2002 Total Patient Responses

Food

Score: 80.73/100

2377 Total Patient Responses

Discharge Information

Score: 68.68/100

2583 Total Patient Responses

Likely To Recommend Hospital

82.68%

379 Total Patient Responses

Overall Experience Score

7.92/10

379 Total Patient Responses

Reception Staff

Score: 94.84/100

368 Total Patient Responses

Nursing Staff

Score: 94.42/100

378 Total Patient Responses

Doctors

Score: 89.40/100

370 Total Patient Responses

Pain Management

Score: 88.83/100

349 Total Patient Responses

Emergency Unit Environment

Score: 97.30/100

371 Total Patient Responses

Responsiveness of Staff

Score: 92.84/100

349 Total Patient Responses

Medication Information

Score: 90.59/100

340 Total Patient Responses

PRIORITISATION

Score: 77.33/100

376 Total Patient Responses