Patient experience survey

1011

Happy Clients

1192

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2020-10-25 - 2021-10-25

Likely To Recommend Hospital

85.04%

1192 Total Patient Responses

Overall Experience Score

8.35/10

1192 Total Patient Responses

Admission Staff

Score: 96.58/100

  • Yes

  • No

1165 Total Patient Responses

Nursing Staff

Score: 87.93/100

1189 Total Patient Responses

Doctors

Score: 95.49/100

1185 Total Patient Responses

Pain Management

Score: 89.65/100

982 Total Patient Responses

Hospital Environment

Score: 83.96/100

1087 Total Patient Responses

Responsiveness of Staff

Score: 82.85/100

974 Total Patient Responses

Medication Information

Score: 73.26/100

908 Total Patient Responses

Food

Score: 83.98/100

1091 Total Patient Responses

Discharge Information

Score: 70.47/100

1192 Total Patient Responses

Likely To Recommend Hospital

80.57%

319 Total Patient Responses

Overall Experience Score

7.85/10

319 Total Patient Responses

Reception Staff

Score: 96.00/100

300 Total Patient Responses

Nursing Staff

Score: 92.52/100

319 Total Patient Responses

Doctors

Score: 89.28/100

316 Total Patient Responses

Pain Management

Score: 88.44/100

294 Total Patient Responses

Emergency Unit Environment

Score: 93.07/100

303 Total Patient Responses

Responsiveness of Staff

Score: 86.89/100

305 Total Patient Responses

Medication Information

Score: 87.41/100

286 Total Patient Responses

PRIORITISATION

Score: 76.70/100

316 Total Patient Responses