Patient experience survey

1876

Happy Clients

2234

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2018-04-19 - 2019-04-19

Likely To Recommend Hospital

84.26%

2234 Total Patient Responses

Overall Experience Score

8.23/10

2234 Total Patient Responses

Admission Staff

Score: 97.28/100

  • Yes

  • No

2174 Total Patient Responses

Nursing Staff

Score: 87.91/100

2231 Total Patient Responses

Doctors

Score: 94.82/100

2220 Total Patient Responses

Pain Management

Score: 88.91/100

1809 Total Patient Responses

Hospital Environment

Score: 84.38/100

2061 Total Patient Responses

Responsiveness of Staff

Score: 85.37/100

1754 Total Patient Responses

Medication Information

Score: 74.06/100

1721 Total Patient Responses

Food

Score: 81.37/100

2047 Total Patient Responses

Discharge Information

Score: 69.74/100

2234 Total Patient Responses

Likely To Recommend Hospital

82.62%

512 Total Patient Responses

Overall Experience Score

8.03/10

512 Total Patient Responses

Reception Staff

Score: 96.34/100

492 Total Patient Responses

Nursing Staff

Score: 93.58/100

512 Total Patient Responses

Doctors

Score: 91.36/100

507 Total Patient Responses

Pain Management

Score: 88.84/100

457 Total Patient Responses

Emergency Unit Environment

Score: 95.00/100

500 Total Patient Responses

Responsiveness of Staff

Score: 91.04/100

469 Total Patient Responses

Medication Information

Score: 90.67/100

450 Total Patient Responses

PRIORITISATION

Score: 76.50/100

508 Total Patient Responses