Patient Experience Survey | Life Entabeni Hospital

Patient experience survey

1016

Happy Clients

1185

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2020-08-01 - 2021-08-01

Likely To Recommend Hospital

85.69%

1185 Total Patient Responses

Overall Experience Score

8.40/10

1185 Total Patient Responses

Admission Staff

Score: 96.47/100

  • Yes

  • No

1157 Total Patient Responses

Nursing Staff

Score: 88.41/100

1181 Total Patient Responses

Doctors

Score: 96.01/100

1178 Total Patient Responses

Pain Management

Score: 89.77/100

964 Total Patient Responses

Hospital Environment

Score: 84.43/100

1085 Total Patient Responses

Responsiveness of Staff

Score: 83.02/100

969 Total Patient Responses

Medication Information

Score: 73.20/100

900 Total Patient Responses

Food

Score: 84.20/100

1089 Total Patient Responses

Discharge Information

Score: 70.08/100

1185 Total Patient Responses

Likely To Recommend Hospital

81.78%

311 Total Patient Responses

Overall Experience Score

7.99/10

311 Total Patient Responses

Reception Staff

Score: 96.60/100

294 Total Patient Responses

Nursing Staff

Score: 93.85/100

311 Total Patient Responses

Doctors

Score: 88.59/100

307 Total Patient Responses

Pain Management

Score: 89.40/100

283 Total Patient Responses

Emergency Unit Environment

Score: 94.24/100

295 Total Patient Responses

Responsiveness of Staff

Score: 88.85/100

296 Total Patient Responses

Medication Information

Score: 87.64/100

275 Total Patient Responses

PRIORITISATION

Score: 80.33/100

308 Total Patient Responses