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Patient experience survey

2629

Happy Clients

3121

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2025-05-19 - 2026-05-19

Likely To Recommend Hospital

90.9%

3123 Total Patient Responses

Overall Experience Score

8.43/10

3121 Total Patient Responses

Admission staff

Score: 97.02/100

  • Yes

  • No

3129 Total Patient Responses

Nursing staff

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

3915 Total Patient Responses

Doctors

Score: 96.34/100

  • Always

  • Usually

  • Sometimes

  • Never

3517 Total Patient Responses

Pain management

Score: 91.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2858 Total Patient Responses

Hospital environment

Score: 87.95/100

  • Always

  • Usually

  • Sometimes

  • Never

3964 Total Patient Responses

Responsiveness of staff

Score: 87.87/100

  • Always

  • Usually

  • Sometimes

  • Never

3080 Total Patient Responses

Medication information

Score: 76.90/100

  • Always

  • Usually

  • Sometimes

  • Never

3078 Total Patient Responses

Food

Score: 84.06/100

  • Always

  • Usually

  • Sometimes

  • Never

3990 Total Patient Responses

Discharge information

Score: 72.58/100

  • Yes

  • No

3787 Total Patient Responses

Likely To Recommend Hospital

87.19%

734 Total Patient Responses

Overall Experience Score

7.98/10

734 Total Patient Responses

Reception staff

Score: 95.02/100

703 Total Patient Responses

Nursing staff

Score: 94.65/100

808 Total Patient Responses

Doctors

Score: 91.60/100

780 Total Patient Responses

Pain management

Score: 88.87/100

683 Total Patient Responses

Emergency Unit environment

Score: 96.54/100

722 Total Patient Responses

Responsiveness of staff

Score: 90.78/100

694 Total Patient Responses

Medication information

Score: 89.37/100

668 Total Patient Responses

Prioritisation

Score: 78.62/100

887 Total Patient Responses