Patient experience survey

980

Happy Clients

1182

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2019-10-18 - 2020-10-18

Likely To Recommend Hospital

84.18%

1182 Total Patient Responses

Overall Experience Score

8.24/10

1182 Total Patient Responses

Admission Staff

Score: 96.38/100

  • Yes

  • No

1158 Total Patient Responses

Nursing Staff

Score: 87.26/100

1179 Total Patient Responses

Doctors

Score: 94.40/100

1173 Total Patient Responses

Pain Management

Score: 87.62/100

932 Total Patient Responses

Hospital Environment

Score: 83.96/100

1103 Total Patient Responses

Responsiveness of Staff

Score: 83.50/100

955 Total Patient Responses

Medication Information

Score: 72.24/100

910 Total Patient Responses

Food

Score: 81.78/100

1085 Total Patient Responses

Discharge Information

Score: 67.09/100

1182 Total Patient Responses

Likely To Recommend Hospital

82.52%

469 Total Patient Responses

Overall Experience Score

8.11/10

469 Total Patient Responses

Reception Staff

Score: 94.74/100

456 Total Patient Responses

Nursing Staff

Score: 93.03/100

469 Total Patient Responses

Doctors

Score: 88.75/100

464 Total Patient Responses

Pain Management

Score: 90.97/100

421 Total Patient Responses

Emergency Unit Environment

Score: 96.26/100

454 Total Patient Responses

Responsiveness of Staff

Score: 91.12/100

439 Total Patient Responses

Medication Information

Score: 86.96/100

414 Total Patient Responses

PRIORITISATION

Score: 78.89/100

464 Total Patient Responses