Patient experience survey

1886

Happy Clients

2247

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

84.12%

2247 Total Patient Responses

Overall Experience Score

8.23/10

2247 Total Patient Responses

Admission Staff

Score: 96.74/100

  • Yes

  • No

2186 Total Patient Responses

Nursing Staff

Score: 87.90/100

2245 Total Patient Responses

Doctors

Score: 94.39/100

2230 Total Patient Responses

Pain Management

Score: 88.65/100

1836 Total Patient Responses

Hospital Environment

Score: 84.25/100

2079 Total Patient Responses

Responsiveness of Staff

Score: 84.88/100

1780 Total Patient Responses

Medication Information

Score: 73.59/100

1742 Total Patient Responses

Food

Score: 81.18/100

2069 Total Patient Responses

Discharge Information

Score: 69.80/100

2247 Total Patient Responses

Likely To Recommend Hospital

83.16%

471 Total Patient Responses

Overall Experience Score

8.03/10

471 Total Patient Responses

Reception Staff

Score: 96.47/100

453 Total Patient Responses

Nursing Staff

Score: 94.52/100

471 Total Patient Responses

Doctors

Score: 91.61/100

468 Total Patient Responses

Pain Management

Score: 89.69/100

417 Total Patient Responses

Emergency Unit Environment

Score: 96.30/100

460 Total Patient Responses

Responsiveness of Staff

Score: 92.56/100

430 Total Patient Responses

Medication Information

Score: 91.04/100

413 Total Patient Responses

PRIORITISATION

Score: 77.98/100

467 Total Patient Responses