Patient experience survey

1838

Happy Clients

2184

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2018-08-17 - 2019-08-17

Likely To Recommend Hospital

84.33%

2184 Total Patient Responses

Overall Experience Score

8.27/10

2184 Total Patient Responses

Admission Staff

Score: 97.46/100

  • Yes

  • No

2130 Total Patient Responses

Nursing Staff

Score: 88.30/100

2181 Total Patient Responses

Doctors

Score: 94.95/100

2172 Total Patient Responses

Pain Management

Score: 89.16/100

1784 Total Patient Responses

Hospital Environment

Score: 84.58/100

2026 Total Patient Responses

Responsiveness of Staff

Score: 85.96/100

1741 Total Patient Responses

Medication Information

Score: 74.14/100

1693 Total Patient Responses

Food

Score: 81.88/100

2010 Total Patient Responses

Discharge Information

Score: 69.25/100

2184 Total Patient Responses

Likely To Recommend Hospital

80.11%

645 Total Patient Responses

Overall Experience Score

7.84/10

645 Total Patient Responses

Reception Staff

Score: 95.50/100

622 Total Patient Responses

Nursing Staff

Score: 93.21/100

645 Total Patient Responses

Doctors

Score: 89.81/100

637 Total Patient Responses

Pain Management

Score: 86.22/100

566 Total Patient Responses

Emergency Unit Environment

Score: 94.77/100

631 Total Patient Responses

Responsiveness of Staff

Score: 90.03/100

602 Total Patient Responses

Medication Information

Score: 90.25/100

564 Total Patient Responses

PRIORITISATION

Score: 72.86/100

639 Total Patient Responses