Patient experience survey

1932

Happy Clients

2302

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

84.47%

2302 Total Patient Responses

Overall Experience Score

8.28/10

2302 Total Patient Responses

Admission Staff

Score: 97.29/100

  • Yes

  • No

2255 Total Patient Responses

Nursing Staff

Score: 88.32/100

2297 Total Patient Responses

Doctors

Score: 95.01/100

2292 Total Patient Responses

Pain Management

Score: 89.25/100

1866 Total Patient Responses

Hospital Environment

Score: 84.78/100

2148 Total Patient Responses

Responsiveness of Staff

Score: 85.23/100

1871 Total Patient Responses

Medication Information

Score: 74.25/100

1790 Total Patient Responses

Food

Score: 81.58/100

2129 Total Patient Responses

Discharge Information

Score: 69.31/100

2302 Total Patient Responses

Likely To Recommend Hospital

80.76%

731 Total Patient Responses

Overall Experience Score

7.93/10

731 Total Patient Responses

Reception Staff

Score: 95.77/100

709 Total Patient Responses

Nursing Staff

Score: 93.25/100

731 Total Patient Responses

Doctors

Score: 90.21/100

720 Total Patient Responses

Pain Management

Score: 87.44/100

661 Total Patient Responses

Emergency Unit Environment

Score: 95.39/100

716 Total Patient Responses

Responsiveness of Staff

Score: 89.84/100

679 Total Patient Responses

Medication Information

Score: 89.49/100

647 Total Patient Responses

PRIORITISATION

Score: 72.95/100

724 Total Patient Responses