Patient experience survey

1862

Happy Clients

2204

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2018-06-16 - 2019-06-16

Likely To Recommend Hospital

84.91%

2204 Total Patient Responses

Overall Experience Score

8.28/10

2204 Total Patient Responses

Admission Staff

Score: 97.31/100

  • Yes

  • No

2146 Total Patient Responses

Nursing Staff

Score: 88.76/100

2200 Total Patient Responses

Doctors

Score: 95.10/100

2190 Total Patient Responses

Pain Management

Score: 89.41/100

1787 Total Patient Responses

Hospital Environment

Score: 84.79/100

2032 Total Patient Responses

Responsiveness of Staff

Score: 86.36/100

1739 Total Patient Responses

Medication Information

Score: 75.03/100

1704 Total Patient Responses

Food

Score: 82.28/100

2023 Total Patient Responses

Discharge Information

Score: 70.28/100

2204 Total Patient Responses

Likely To Recommend Hospital

81.40%

602 Total Patient Responses

Overall Experience Score

7.98/10

602 Total Patient Responses

Reception Staff

Score: 96.21/100

581 Total Patient Responses

Nursing Staff

Score: 93.62/100

602 Total Patient Responses

Doctors

Score: 90.53/100

596 Total Patient Responses

Pain Management

Score: 87.43/100

533 Total Patient Responses

Emergency Unit Environment

Score: 95.08/100

590 Total Patient Responses

Responsiveness of Staff

Score: 90.36/100

560 Total Patient Responses

Medication Information

Score: 90.34/100

528 Total Patient Responses

PRIORITISATION

Score: 74.60/100

596 Total Patient Responses