×

Patient experience survey

2664

Happy Clients

3186

Surveys Completed

Life Entabeni Hospital

Reporting Period: 2024-03-21 - 2025-03-21

Likely To Recommend Hospital

89.8%

3185 Total Patient Responses

Overall Experience Score

8.36/10

3186 Total Patient Responses

Admission staff

Score: 96.21/100

  • Yes

  • No

3232 Total Patient Responses

Nursing staff

Score: 88.64/100

  • Always

  • Usually

  • Sometimes

  • Never

4048 Total Patient Responses

Doctors

Score: 96.33/100

  • Always

  • Usually

  • Sometimes

  • Never

3585 Total Patient Responses

Pain management

Score: 91.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2906 Total Patient Responses

Hospital environment

Score: 87.43/100

  • Always

  • Usually

  • Sometimes

  • Never

4052 Total Patient Responses

Responsiveness of staff

Score: 86.35/100

  • Always

  • Usually

  • Sometimes

  • Never

3093 Total Patient Responses

Medication information

Score: 76.34/100

  • Always

  • Usually

  • Sometimes

  • Never

3172 Total Patient Responses

Food

Score: 82.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4098 Total Patient Responses

Discharge information

Score: 72.76/100

  • Yes

  • No

3858 Total Patient Responses

Likely To Recommend Hospital

83.24%

889 Total Patient Responses

Overall Experience Score

7.52/10

889 Total Patient Responses

Reception staff

Score: 93.40/100

848 Total Patient Responses

Nursing staff

Score: 91.82/100

994 Total Patient Responses

Doctors

Score: 88.94/100

943 Total Patient Responses

Pain management

Score: 86.04/100

831 Total Patient Responses

Emergency Unit environment

Score: 95.53/100

872 Total Patient Responses

Responsiveness of staff

Score: 88.09/100

823 Total Patient Responses

Medication information

Score: 88.11/100

782 Total Patient Responses

Prioritisation

Score: 74.06/100

1115 Total Patient Responses