Patient experience survey

1015

Happy Clients

1197

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-07-11 - 2026-07-11

Likely To Recommend Hospital

90.97%

1197 Total Patient Responses

Overall Experience Score

8.48/10

1197 Total Patient Responses

Admission staff

Score: 96.67/100

  • Yes

  • No

1217 Total Patient Responses

Nursing staff

Score: 91.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1460 Total Patient Responses

Doctors

Score: 94.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1340 Total Patient Responses

Pain management

Score: 94.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1251 Total Patient Responses

Hospital environment

Score: 90.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1533 Total Patient Responses

Responsiveness of staff

Score: 90.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1303 Total Patient Responses

Medication information

Score: 82.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1424 Total Patient Responses

Food

Score: 86.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1512 Total Patient Responses

Discharge information

Score: 76.61/100

  • Yes

  • No

1411 Total Patient Responses

Likely To Recommend Hospital

93.95%

281 Total Patient Responses

Overall Experience Score

8.93/10

281 Total Patient Responses

Reception staff

Score: 97.08/100

274 Total Patient Responses

Nursing staff

Score: 96.65/100

300 Total Patient Responses

Doctors

Score: 94.63/100

290 Total Patient Responses

Pain management

Score: 95.62/100

274 Total Patient Responses

Emergency Unit environment

Score: 99.28/100

277 Total Patient Responses

Responsiveness of staff

Score: 96.67/100

270 Total Patient Responses

Medication information

Score: 95.11/100

266 Total Patient Responses

Prioritisation

Score: 90.20/100

314 Total Patient Responses