Patient experience survey

421

Happy Clients

488

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-04-19 - 2019-04-19

Likely To Recommend Hospital

85.66%

488 Total Patient Responses

Overall Experience Score

8.52/10

488 Total Patient Responses

Admission Staff

Score: 96.56/100

  • Yes

  • No

484 Total Patient Responses

Nursing Staff

Score: 91.27/100

488 Total Patient Responses

Doctors

Score: 94.15/100

486 Total Patient Responses

Pain Management

Score: 92.41/100

439 Total Patient Responses

Hospital Environment

Score: 90.27/100

466 Total Patient Responses

Responsiveness of Staff

Score: 88.65/100

405 Total Patient Responses

Medication Information

Score: 82.70/100

426 Total Patient Responses

Food

Score: 84.19/100

458 Total Patient Responses

Discharge Information

Score: 72.64/100

488 Total Patient Responses

Likely To Recommend Hospital

84.79%

138 Total Patient Responses

Overall Experience Score

8.25/10

138 Total Patient Responses

Reception Staff

Score: 94.07/100

135 Total Patient Responses

Nursing Staff

Score: 94.40/100

138 Total Patient Responses

Doctors

Score: 91.54/100

133 Total Patient Responses

Pain Management

Score: 91.60/100

119 Total Patient Responses

Emergency Unit Environment

Score: 98.48/100

132 Total Patient Responses

Responsiveness of Staff

Score: 96.99/100

133 Total Patient Responses

Medication Information

Score: 89.74/100

117 Total Patient Responses

PRIORITISATION

Score: 83.20/100

137 Total Patient Responses