Patient experience survey

1027

Happy Clients

1211

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-09-22 - 2026-09-22

Likely To Recommend Hospital

91.42%

1211 Total Patient Responses

Overall Experience Score

8.48/10

1211 Total Patient Responses

Admission staff

Score: 96.66/100

  • Yes

  • No

1232 Total Patient Responses

Nursing staff

Score: 90.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1491 Total Patient Responses

Doctors

Score: 95.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1354 Total Patient Responses

Pain management

Score: 94.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1270 Total Patient Responses

Hospital environment

Score: 91.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1538 Total Patient Responses

Responsiveness of staff

Score: 89.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1328 Total Patient Responses

Medication information

Score: 82.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1442 Total Patient Responses

Food

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1530 Total Patient Responses

Discharge information

Score: 75.93/100

  • Yes

  • No

1432 Total Patient Responses

Likely To Recommend Hospital

93.79%

274 Total Patient Responses

Overall Experience Score

8.91/10

274 Total Patient Responses

Reception staff

Score: 97.76/100

268 Total Patient Responses

Nursing staff

Score: 97.22/100

294 Total Patient Responses

Doctors

Score: 94.75/100

286 Total Patient Responses

Pain management

Score: 94.68/100

263 Total Patient Responses

Emergency Unit environment

Score: 99.26/100

270 Total Patient Responses

Responsiveness of staff

Score: 97.34/100

263 Total Patient Responses

Medication information

Score: 95.29/100

255 Total Patient Responses

Prioritisation

Score: 89.58/100

307 Total Patient Responses