Patient experience survey

1013

Happy Clients

1203

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-08-21 - 2026-08-21

Likely To Recommend Hospital

90.77%

1203 Total Patient Responses

Overall Experience Score

8.42/10

1203 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

1223 Total Patient Responses

Nursing staff

Score: 90.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1477 Total Patient Responses

Doctors

Score: 95.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1348 Total Patient Responses

Pain management

Score: 94.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1260 Total Patient Responses

Hospital environment

Score: 90.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1536 Total Patient Responses

Responsiveness of staff

Score: 89.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1315 Total Patient Responses

Medication information

Score: 82.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1437 Total Patient Responses

Food

Score: 86.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1522 Total Patient Responses

Discharge information

Score: 75.85/100

  • Yes

  • No

1428 Total Patient Responses

Likely To Recommend Hospital

94.33%

282 Total Patient Responses

Overall Experience Score

8.94/10

282 Total Patient Responses

Reception staff

Score: 97.83/100

276 Total Patient Responses

Nursing staff

Score: 97.30/100

302 Total Patient Responses

Doctors

Score: 94.67/100

293 Total Patient Responses

Pain management

Score: 95.20/100

271 Total Patient Responses

Emergency Unit environment

Score: 99.28/100

278 Total Patient Responses

Responsiveness of staff

Score: 97.42/100

271 Total Patient Responses

Medication information

Score: 95.44/100

263 Total Patient Responses

Prioritisation

Score: 90.15/100

317 Total Patient Responses