Patient experience survey

1025

Happy Clients

1206

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-10-11 - 2026-10-11

Likely To Recommend Hospital

91.38%

1206 Total Patient Responses

Overall Experience Score

8.5/10

1206 Total Patient Responses

Admission staff

Score: 96.48/100

  • Yes

  • No

1231 Total Patient Responses

Nursing staff

Score: 90.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1495 Total Patient Responses

Doctors

Score: 95.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1347 Total Patient Responses

Pain management

Score: 94.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1256 Total Patient Responses

Hospital environment

Score: 90.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1533 Total Patient Responses

Responsiveness of staff

Score: 90.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1316 Total Patient Responses

Medication information

Score: 81.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1443 Total Patient Responses

Food

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1529 Total Patient Responses

Discharge information

Score: 75.79/100

  • Yes

  • No

1426 Total Patient Responses

Likely To Recommend Hospital

94.1%

271 Total Patient Responses

Overall Experience Score

8.93/10

271 Total Patient Responses

Reception staff

Score: 97.74/100

265 Total Patient Responses

Nursing staff

Score: 97.28/100

290 Total Patient Responses

Doctors

Score: 94.70/100

283 Total Patient Responses

Pain management

Score: 94.64/100

261 Total Patient Responses

Emergency Unit environment

Score: 99.25/100

267 Total Patient Responses

Responsiveness of staff

Score: 97.31/100

260 Total Patient Responses

Medication information

Score: 95.63/100

252 Total Patient Responses

Prioritisation

Score: 89.72/100

304 Total Patient Responses