Patient experience survey

386

Happy Clients

448

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

86.09%

448 Total Patient Responses

Overall Experience Score

8.45/10

448 Total Patient Responses

Admission Staff

Score: 96.10/100

  • Yes

  • No

439 Total Patient Responses

Nursing Staff

Score: 91.55/100

446 Total Patient Responses

Doctors

Score: 93.86/100

439 Total Patient Responses

Pain Management

Score: 90.78/100

404 Total Patient Responses

Hospital Environment

Score: 90.40/100

435 Total Patient Responses

Responsiveness of Staff

Score: 87.25/100

396 Total Patient Responses

Medication Information

Score: 80.12/100

398 Total Patient Responses

Food

Score: 86.74/100

421 Total Patient Responses

Discharge Information

Score: 74.00/100

448 Total Patient Responses

Likely To Recommend Hospital

85.24%

140 Total Patient Responses

Overall Experience Score

8.29/10

140 Total Patient Responses

Reception Staff

Score: 94.03/100

134 Total Patient Responses

Nursing Staff

Score: 95.12/100

140 Total Patient Responses

Doctors

Score: 89.64/100

139 Total Patient Responses

Pain Management

Score: 90.77/100

130 Total Patient Responses

Emergency Unit Environment

Score: 97.74/100

133 Total Patient Responses

Responsiveness of Staff

Score: 96.09/100

128 Total Patient Responses

Medication Information

Score: 90.32/100

124 Total Patient Responses

PRIORITISATION

Score: 84.07/100

136 Total Patient Responses