Patient experience survey

537

Happy Clients

634

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2017-06-20 - 2018-06-20

Likely To Recommend Hospital

83.60%

634 Total Patient Responses

Overall Experience Score

8.29/10

634 Total Patient Responses

Admission Staff

Score: 96.63/100

  • Yes

  • No

628 Total Patient Responses

Nursing Staff

Score: 89.50/100

634 Total Patient Responses

Doctors

Score: 92.49/100

628 Total Patient Responses

Pain Management

Score: 91.71/100

565 Total Patient Responses

Hospital Environment

Score: 86.81/100

604 Total Patient Responses

Responsiveness of Staff

Score: 87.30/100

525 Total Patient Responses

Medication Information

Score: 79.20/100

552 Total Patient Responses

Food

Score: 81.80/100

599 Total Patient Responses

Discharge Information

Score: 72.16/100

634 Total Patient Responses

Likely To Recommend Hospital

85.72%

182 Total Patient Responses

Overall Experience Score

8.42/10

182 Total Patient Responses

Reception Staff

Score: 95.00/100

180 Total Patient Responses

Nursing Staff

Score: 94.66/100

181 Total Patient Responses

Doctors

Score: 94.55/100

173 Total Patient Responses

Pain Management

Score: 93.29/100

164 Total Patient Responses

Emergency Unit Environment

Score: 97.70/100

174 Total Patient Responses

Responsiveness of Staff

Score: 92.98/100

171 Total Patient Responses

Medication Information

Score: 90.51/100

158 Total Patient Responses

PRIORITISATION

Score: 85.77/100

180 Total Patient Responses