Patient experience survey

541

Happy Clients

634

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2017-04-25 - 2018-04-25

Likely To Recommend Hospital

84.13%

634 Total Patient Responses

Overall Experience Score

8.33/10

634 Total Patient Responses

Admission Staff

Score: 96.24/100

  • Yes

  • No

629 Total Patient Responses

Nursing Staff

Score: 89.72/100

634 Total Patient Responses

Doctors

Score: 93.01/100

629 Total Patient Responses

Pain Management

Score: 91.98/100

563 Total Patient Responses

Hospital Environment

Score: 86.95/100

607 Total Patient Responses

Responsiveness of Staff

Score: 87.44/100

523 Total Patient Responses

Medication Information

Score: 79.06/100

548 Total Patient Responses

Food

Score: 81.62/100

605 Total Patient Responses

Discharge Information

Score: 72.95/100

634 Total Patient Responses

Likely To Recommend Hospital

85.33%

184 Total Patient Responses

Overall Experience Score

8.43/10

184 Total Patient Responses

Reception Staff

Score: 92.90/100

183 Total Patient Responses

Nursing Staff

Score: 95.28/100

183 Total Patient Responses

Doctors

Score: 94.05/100

175 Total Patient Responses

Pain Management

Score: 90.48/100

168 Total Patient Responses

Emergency Unit Environment

Score: 97.73/100

176 Total Patient Responses

Responsiveness of Staff

Score: 91.91/100

173 Total Patient Responses

Medication Information

Score: 90.68/100

161 Total Patient Responses

PRIORITISATION

Score: 86.29/100

181 Total Patient Responses