Patient experience survey

1021

Happy Clients

1198

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-06-21 - 2026-06-21

Likely To Recommend Hospital

91.32%

1198 Total Patient Responses

Overall Experience Score

8.52/10

1198 Total Patient Responses

Admission staff

Score: 96.42/100

  • Yes

  • No

1218 Total Patient Responses

Nursing staff

Score: 91.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1466 Total Patient Responses

Doctors

Score: 95.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1345 Total Patient Responses

Pain management

Score: 94.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1244 Total Patient Responses

Hospital environment

Score: 90.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1537 Total Patient Responses

Responsiveness of staff

Score: 90.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1295 Total Patient Responses

Medication information

Score: 82.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1419 Total Patient Responses

Food

Score: 86.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1515 Total Patient Responses

Discharge information

Score: 76.54/100

  • Yes

  • No

1410 Total Patient Responses

Likely To Recommend Hospital

94.21%

276 Total Patient Responses

Overall Experience Score

8.99/10

276 Total Patient Responses

Reception staff

Score: 97.04/100

270 Total Patient Responses

Nursing staff

Score: 96.68/100

294 Total Patient Responses

Doctors

Score: 95.03/100

284 Total Patient Responses

Pain management

Score: 95.94/100

271 Total Patient Responses

Emergency Unit environment

Score: 99.26/100

272 Total Patient Responses

Responsiveness of staff

Score: 96.62/100

266 Total Patient Responses

Medication information

Score: 95.82/100

263 Total Patient Responses

Prioritisation

Score: 90.31/100

306 Total Patient Responses