Patient experience survey

1008

Happy Clients

1176

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-05-05 - 2026-05-05

Likely To Recommend Hospital

91.16%

1176 Total Patient Responses

Overall Experience Score

8.57/10

1176 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

1195 Total Patient Responses

Nursing staff

Score: 91.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1434 Total Patient Responses

Doctors

Score: 95.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1323 Total Patient Responses

Pain management

Score: 94.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1215 Total Patient Responses

Hospital environment

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1512 Total Patient Responses

Responsiveness of staff

Score: 90.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1263 Total Patient Responses

Medication information

Score: 82.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1391 Total Patient Responses

Food

Score: 86.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1469 Total Patient Responses

Discharge information

Score: 76.28/100

  • Yes

  • No

1392 Total Patient Responses

Likely To Recommend Hospital

95.44%

263 Total Patient Responses

Overall Experience Score

9.08/10

263 Total Patient Responses

Reception staff

Score: 96.92/100

260 Total Patient Responses

Nursing staff

Score: 96.91/100

281 Total Patient Responses

Doctors

Score: 95.99/100

271 Total Patient Responses

Pain management

Score: 96.53/100

259 Total Patient Responses

Emergency Unit environment

Score: 99.23/100

260 Total Patient Responses

Responsiveness of staff

Score: 96.08/100

255 Total Patient Responses

Medication information

Score: 95.67/100

254 Total Patient Responses

Prioritisation

Score: 90.45/100

294 Total Patient Responses