Patient experience survey

438

Happy Clients

507

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2017-12-12 - 2018-12-12

Likely To Recommend Hospital

84.95%

507 Total Patient Responses

Overall Experience Score

8.46/10

507 Total Patient Responses

Admission Staff

Score: 96.59/100

  • Yes

  • No

502 Total Patient Responses

Nursing Staff

Score: 91.07/100

507 Total Patient Responses

Doctors

Score: 94.01/100

502 Total Patient Responses

Pain Management

Score: 92.87/100

451 Total Patient Responses

Hospital Environment

Score: 88.87/100

481 Total Patient Responses

Responsiveness of Staff

Score: 88.47/100

416 Total Patient Responses

Medication Information

Score: 80.84/100

446 Total Patient Responses

Food

Score: 82.49/100

480 Total Patient Responses

Discharge Information

Score: 73.77/100

507 Total Patient Responses

Likely To Recommend Hospital

86.50%

158 Total Patient Responses

Overall Experience Score

8.34/10

158 Total Patient Responses

Reception Staff

Score: 95.48/100

155 Total Patient Responses

Nursing Staff

Score: 93.46/100

157 Total Patient Responses

Doctors

Score: 93.65/100

150 Total Patient Responses

Pain Management

Score: 93.48/100

138 Total Patient Responses

Emergency Unit Environment

Score: 96.69/100

151 Total Patient Responses

Responsiveness of Staff

Score: 95.92/100

147 Total Patient Responses

Medication Information

Score: 91.79/100

134 Total Patient Responses

PRIORITISATION

Score: 84.85/100

157 Total Patient Responses