Patient experience survey

415

Happy Clients

482

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

84.86%

482 Total Patient Responses

Overall Experience Score

8.48/10

482 Total Patient Responses

Admission Staff

Score: 96.74/100

  • Yes

  • No

479 Total Patient Responses

Nursing Staff

Score: 90.85/100

482 Total Patient Responses

Doctors

Score: 94.14/100

478 Total Patient Responses

Pain Management

Score: 92.87/100

429 Total Patient Responses

Hospital Environment

Score: 89.32/100

460 Total Patient Responses

Responsiveness of Staff

Score: 88.27/100

393 Total Patient Responses

Medication Information

Score: 82.12/100

424 Total Patient Responses

Food

Score: 82.92/100

455 Total Patient Responses

Discharge Information

Score: 73.76/100

482 Total Patient Responses

Likely To Recommend Hospital

85.65%

137 Total Patient Responses

Overall Experience Score

8.29/10

137 Total Patient Responses

Reception Staff

Score: 94.81/100

135 Total Patient Responses

Nursing Staff

Score: 94.21/100

137 Total Patient Responses

Doctors

Score: 91.32/100

130 Total Patient Responses

Pain Management

Score: 92.31/100

117 Total Patient Responses

Emergency Unit Environment

Score: 96.92/100

130 Total Patient Responses

Responsiveness of Staff

Score: 96.12/100

129 Total Patient Responses

Medication Information

Score: 90.43/100

115 Total Patient Responses

PRIORITISATION

Score: 84.35/100

137 Total Patient Responses