Patient experience survey

419

Happy Clients

486

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

86.49%

486 Total Patient Responses

Overall Experience Score

8.54/10

486 Total Patient Responses

Admission Staff

Score: 96.44/100

  • Yes

  • No

481 Total Patient Responses

Nursing Staff

Score: 91.67/100

486 Total Patient Responses

Doctors

Score: 94.51/100

485 Total Patient Responses

Pain Management

Score: 92.83/100

439 Total Patient Responses

Hospital Environment

Score: 90.68/100

469 Total Patient Responses

Responsiveness of Staff

Score: 89.51/100

410 Total Patient Responses

Medication Information

Score: 82.37/100

424 Total Patient Responses

Food

Score: 84.83/100

459 Total Patient Responses

Discharge Information

Score: 74.07/100

486 Total Patient Responses

Likely To Recommend Hospital

84.92%

137 Total Patient Responses

Overall Experience Score

8.34/10

137 Total Patient Responses

Reception Staff

Score: 92.59/100

135 Total Patient Responses

Nursing Staff

Score: 95.17/100

137 Total Patient Responses

Doctors

Score: 93.08/100

132 Total Patient Responses

Pain Management

Score: 91.06/100

123 Total Patient Responses

Emergency Unit Environment

Score: 97.73/100

132 Total Patient Responses

Responsiveness of Staff

Score: 97.01/100

134 Total Patient Responses

Medication Information

Score: 93.28/100

119 Total Patient Responses

PRIORITISATION

Score: 84.17/100

136 Total Patient Responses