Patient experience survey

450

Happy Clients

523

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

86.11%

523 Total Patient Responses

Overall Experience Score

8.46/10

523 Total Patient Responses

Admission Staff

Score: 96.46/100

  • Yes

  • No

512 Total Patient Responses

Nursing Staff

Score: 91.19/100

522 Total Patient Responses

Doctors

Score: 93.73/100

515 Total Patient Responses

Pain Management

Score: 90.92/100

476 Total Patient Responses

Hospital Environment

Score: 90.57/100

508 Total Patient Responses

Responsiveness of Staff

Score: 87.61/100

469 Total Patient Responses

Medication Information

Score: 79.86/100

462 Total Patient Responses

Food

Score: 85.93/100

493 Total Patient Responses

Discharge Information

Score: 72.37/100

523 Total Patient Responses

Likely To Recommend Hospital

84.69%

148 Total Patient Responses

Overall Experience Score

8.26/10

148 Total Patient Responses

Reception Staff

Score: 92.31/100

143 Total Patient Responses

Nursing Staff

Score: 95.19/100

148 Total Patient Responses

Doctors

Score: 91.67/100

145 Total Patient Responses

Pain Management

Score: 90.65/100

139 Total Patient Responses

Emergency Unit Environment

Score: 97.18/100

142 Total Patient Responses

Responsiveness of Staff

Score: 95.04/100

141 Total Patient Responses

Medication Information

Score: 92.31/100

130 Total Patient Responses

PRIORITISATION

Score: 82.81/100

147 Total Patient Responses