Patient experience survey

227

Happy Clients

276

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2020-04-14 - 2021-04-14

Likely To Recommend Hospital

84.31%

276 Total Patient Responses

Overall Experience Score

8.22/10

276 Total Patient Responses

Admission Staff

Score: 94.79/100

  • Yes

  • No

270 Total Patient Responses

Nursing Staff

Score: 87.38/100

275 Total Patient Responses

Doctors

Score: 92.58/100

275 Total Patient Responses

Pain Management

Score: 89.45/100

251 Total Patient Responses

Hospital Environment

Score: 86.39/100

267 Total Patient Responses

Responsiveness of Staff

Score: 82.16/100

243 Total Patient Responses

Medication Information

Score: 76.67/100

244 Total Patient Responses

Food

Score: 86.96/100

265 Total Patient Responses

Discharge Information

Score: 70.83/100

276 Total Patient Responses

Likely To Recommend Hospital

84.82%

101 Total Patient Responses

Overall Experience Score

8.20/10

101 Total Patient Responses

Reception Staff

Score: 92.78/100

97 Total Patient Responses

Nursing Staff

Score: 92.70/100

101 Total Patient Responses

Doctors

Score: 91.81/100

99 Total Patient Responses

Pain Management

Score: 90.70/100

86 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

98 Total Patient Responses

Responsiveness of Staff

Score: 92.22/100

90 Total Patient Responses

Medication Information

Score: 88.24/100

85 Total Patient Responses

PRIORITISATION

Score: 83.33/100

99 Total Patient Responses