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Patient experience survey

1006

Happy Clients

1175

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-03-16 - 2026-03-16

Likely To Recommend Hospital

91.41%

1175 Total Patient Responses

Overall Experience Score

8.56/10

1175 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

1192 Total Patient Responses

Nursing staff

Score: 91.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1439 Total Patient Responses

Doctors

Score: 95.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1326 Total Patient Responses

Pain management

Score: 94.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1231 Total Patient Responses

Hospital environment

Score: 89.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1515 Total Patient Responses

Responsiveness of staff

Score: 90.42/100

  • Always

  • Usually

  • Sometimes

  • Never

1273 Total Patient Responses

Medication information

Score: 82.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1410 Total Patient Responses

Food

Score: 86.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1460 Total Patient Responses

Discharge information

Score: 76.17/100

  • Yes

  • No

1395 Total Patient Responses

Likely To Recommend Hospital

96.02%

276 Total Patient Responses

Overall Experience Score

9.35/10

276 Total Patient Responses

Reception staff

Score: 97.08/100

274 Total Patient Responses

Nursing staff

Score: 97.80/100

290 Total Patient Responses

Doctors

Score: 96.43/100

284 Total Patient Responses

Pain management

Score: 97.04/100

270 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

272 Total Patient Responses

Responsiveness of staff

Score: 97.75/100

267 Total Patient Responses

Medication information

Score: 96.62/100

266 Total Patient Responses

Prioritisation

Score: 92.82/100

302 Total Patient Responses