Patient experience survey

1010

Happy Clients

1194

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-11-01 - 2026-11-01

Likely To Recommend Hospital

91.38%

1194 Total Patient Responses

Overall Experience Score

8.45/10

1194 Total Patient Responses

Admission staff

Score: 96.23/100

  • Yes

  • No

1224 Total Patient Responses

Nursing staff

Score: 90.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1492 Total Patient Responses

Doctors

Score: 95.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1341 Total Patient Responses

Pain management

Score: 93.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1253 Total Patient Responses

Hospital environment

Score: 90.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1538 Total Patient Responses

Responsiveness of staff

Score: 89.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1303 Total Patient Responses

Medication information

Score: 81.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1435 Total Patient Responses

Food

Score: 85.46/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

1506 Total Patient Responses

Discharge information

Score: 75.38/100

  • Yes

  • No

1416 Total Patient Responses

Likely To Recommend Hospital

94.21%

276 Total Patient Responses

Overall Experience Score

8.95/10

276 Total Patient Responses

Reception staff

Score: 97.41/100

270 Total Patient Responses

Nursing staff

Score: 97.34/100

295 Total Patient Responses

Doctors

Score: 94.42/100

288 Total Patient Responses

Pain management

Score: 94.72/100

265 Total Patient Responses

Emergency Unit environment

Score: 99.26/100

272 Total Patient Responses

Responsiveness of staff

Score: 97.73/100

264 Total Patient Responses

Medication information

Score: 95.72/100

257 Total Patient Responses

Prioritisation

Score: 89.78/100

310 Total Patient Responses