Patient Experience Survey | Life Empangeni Private Hospital

Patient experience survey

302

Happy Clients

351

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2020-08-02 - 2021-08-02

Likely To Recommend Hospital

86.99%

351 Total Patient Responses

Overall Experience Score

8.50/10

351 Total Patient Responses

Admission Staff

Score: 96.64/100

  • Yes

  • No

345 Total Patient Responses

Nursing Staff

Score: 89.10/100

350 Total Patient Responses

Doctors

Score: 94.05/100

350 Total Patient Responses

Pain Management

Score: 90.66/100

323 Total Patient Responses

Hospital Environment

Score: 88.19/100

340 Total Patient Responses

Responsiveness of Staff

Score: 85.25/100

308 Total Patient Responses

Medication Information

Score: 78.39/100

309 Total Patient Responses

Food

Score: 88.82/100

336 Total Patient Responses

Discharge Information

Score: 72.36/100

351 Total Patient Responses

Likely To Recommend Hospital

87.06%

121 Total Patient Responses

Overall Experience Score

8.33/10

121 Total Patient Responses

Reception Staff

Score: 93.16/100

117 Total Patient Responses

Nursing Staff

Score: 94.33/100

121 Total Patient Responses

Doctors

Score: 93.71/100

118 Total Patient Responses

Pain Management

Score: 94.12/100

102 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

119 Total Patient Responses

Responsiveness of Staff

Score: 92.98/100

114 Total Patient Responses

Medication Information

Score: 91.84/100

98 Total Patient Responses

PRIORITISATION

Score: 86.61/100

120 Total Patient Responses