Patient experience survey

1024

Happy Clients

1204

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-10-12 - 2026-10-12

Likely To Recommend Hospital

91.36%

1204 Total Patient Responses

Overall Experience Score

8.5/10

1204 Total Patient Responses

Admission staff

Score: 96.48/100

  • Yes

  • No

1229 Total Patient Responses

Nursing staff

Score: 90.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1493 Total Patient Responses

Doctors

Score: 95.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1345 Total Patient Responses

Pain management

Score: 94.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1254 Total Patient Responses

Hospital environment

Score: 90.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1531 Total Patient Responses

Responsiveness of staff

Score: 89.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1314 Total Patient Responses

Medication information

Score: 81.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1441 Total Patient Responses

Food

Score: 86.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1525 Total Patient Responses

Discharge information

Score: 75.79/100

  • Yes

  • No

1423 Total Patient Responses

Likely To Recommend Hospital

94.08%

270 Total Patient Responses

Overall Experience Score

8.92/10

270 Total Patient Responses

Reception staff

Score: 97.73/100

264 Total Patient Responses

Nursing staff

Score: 97.28/100

289 Total Patient Responses

Doctors

Score: 94.68/100

282 Total Patient Responses

Pain management

Score: 94.62/100

260 Total Patient Responses

Emergency Unit environment

Score: 99.25/100

266 Total Patient Responses

Responsiveness of staff

Score: 97.31/100

260 Total Patient Responses

Medication information

Score: 95.63/100

252 Total Patient Responses

Prioritisation

Score: 89.81/100

302 Total Patient Responses