Patient experience survey

1012

Happy Clients

1193

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-08-01 - 2026-08-01

Likely To Recommend Hospital

91.03%

1193 Total Patient Responses

Overall Experience Score

8.48/10

1193 Total Patient Responses

Admission staff

Score: 96.79/100

  • Yes

  • No

1214 Total Patient Responses

Nursing staff

Score: 91.32/100

  • Always

  • Usually

  • Sometimes

  • Never

1462 Total Patient Responses

Doctors

Score: 95.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1333 Total Patient Responses

Pain management

Score: 94.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1247 Total Patient Responses

Hospital environment

Score: 90.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1525 Total Patient Responses

Responsiveness of staff

Score: 90.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1301 Total Patient Responses

Medication information

Score: 82.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1424 Total Patient Responses

Food

Score: 86.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1507 Total Patient Responses

Discharge information

Score: 76.36/100

  • Yes

  • No

1415 Total Patient Responses

Likely To Recommend Hospital

94.55%

275 Total Patient Responses

Overall Experience Score

8.98/10

275 Total Patient Responses

Reception staff

Score: 97.40/100

269 Total Patient Responses

Nursing staff

Score: 96.95/100

294 Total Patient Responses

Doctors

Score: 95.15/100

284 Total Patient Responses

Pain management

Score: 95.88/100

267 Total Patient Responses

Emergency Unit environment

Score: 99.26/100

271 Total Patient Responses

Responsiveness of staff

Score: 96.98/100

265 Total Patient Responses

Medication information

Score: 95.77/100

260 Total Patient Responses

Prioritisation

Score: 90.85/100

306 Total Patient Responses