Patient experience survey

497

Happy Clients

591

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2017-08-18 - 2018-08-18

Likely To Recommend Hospital

83.25%

591 Total Patient Responses

Overall Experience Score

8.27/10

591 Total Patient Responses

Admission Staff

Score: 96.12/100

  • Yes

  • No

585 Total Patient Responses

Nursing Staff

Score: 89.67/100

591 Total Patient Responses

Doctors

Score: 92.55/100

585 Total Patient Responses

Pain Management

Score: 91.64/100

527 Total Patient Responses

Hospital Environment

Score: 86.61/100

562 Total Patient Responses

Responsiveness of Staff

Score: 86.82/100

484 Total Patient Responses

Medication Information

Score: 78.48/100

516 Total Patient Responses

Food

Score: 81.60/100

559 Total Patient Responses

Discharge Information

Score: 71.74/100

591 Total Patient Responses

Likely To Recommend Hospital

87.04%

180 Total Patient Responses

Overall Experience Score

8.53/10

180 Total Patient Responses

Reception Staff

Score: 96.07/100

178 Total Patient Responses

Nursing Staff

Score: 95.44/100

179 Total Patient Responses

Doctors

Score: 94.70/100

172 Total Patient Responses

Pain Management

Score: 94.97/100

159 Total Patient Responses

Emergency Unit Environment

Score: 98.27/100

173 Total Patient Responses

Responsiveness of Staff

Score: 95.21/100

167 Total Patient Responses

Medication Information

Score: 92.95/100

156 Total Patient Responses

PRIORITISATION

Score: 87.73/100

178 Total Patient Responses