Patient experience survey

315

Happy Clients

362

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2020-10-25 - 2021-10-25

Likely To Recommend Hospital

87.67%

362 Total Patient Responses

Overall Experience Score

8.59/10

362 Total Patient Responses

Admission Staff

Score: 96.43/100

  • Yes

  • No

355 Total Patient Responses

Nursing Staff

Score: 88.96/100

361 Total Patient Responses

Doctors

Score: 95.18/100

360 Total Patient Responses

Pain Management

Score: 91.57/100

340 Total Patient Responses

Hospital Environment

Score: 88.91/100

356 Total Patient Responses

Responsiveness of Staff

Score: 87.33/100

327 Total Patient Responses

Medication Information

Score: 77.67/100

323 Total Patient Responses

Food

Score: 88.83/100

349 Total Patient Responses

Discharge Information

Score: 73.90/100

362 Total Patient Responses

Likely To Recommend Hospital

84.85%

121 Total Patient Responses

Overall Experience Score

8.17/10

121 Total Patient Responses

Reception Staff

Score: 91.60/100

119 Total Patient Responses

Nursing Staff

Score: 93.28/100

121 Total Patient Responses

Doctors

Score: 90.96/100

116 Total Patient Responses

Pain Management

Score: 93.33/100

105 Total Patient Responses

Emergency Unit Environment

Score: 99.15/100

118 Total Patient Responses

Responsiveness of Staff

Score: 93.86/100

114 Total Patient Responses

Medication Information

Score: 90.00/100

100 Total Patient Responses

PRIORITISATION

Score: 84.12/100

120 Total Patient Responses