Patient experience survey

1006

Happy Clients

1169

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-04-14 - 2026-04-14

Likely To Recommend Hospital

91.53%

1169 Total Patient Responses

Overall Experience Score

8.6/10

1169 Total Patient Responses

Admission staff

Score: 96.54/100

  • Yes

  • No

1185 Total Patient Responses

Nursing staff

Score: 92.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1425 Total Patient Responses

Doctors

Score: 95.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1312 Total Patient Responses

Pain management

Score: 94.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1213 Total Patient Responses

Hospital environment

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1501 Total Patient Responses

Responsiveness of staff

Score: 90.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1258 Total Patient Responses

Medication information

Score: 83.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1391 Total Patient Responses

Food

Score: 87.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1453 Total Patient Responses

Discharge information

Score: 77.07/100

  • Yes

  • No

1385 Total Patient Responses

Likely To Recommend Hospital

95.94%

271 Total Patient Responses

Overall Experience Score

9.22/10

271 Total Patient Responses

Reception staff

Score: 97.01/100

268 Total Patient Responses

Nursing staff

Score: 97.47/100

287 Total Patient Responses

Doctors

Score: 95.98/100

280 Total Patient Responses

Pain management

Score: 96.62/100

266 Total Patient Responses

Emergency Unit environment

Score: 99.25/100

267 Total Patient Responses

Responsiveness of staff

Score: 97.71/100

262 Total Patient Responses

Medication information

Score: 96.58/100

263 Total Patient Responses

Prioritisation

Score: 91.88/100

298 Total Patient Responses