Patient experience survey

1058

Happy Clients

1256

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

91.72%

1256 Total Patient Responses

Overall Experience Score

8.42/10

1256 Total Patient Responses

Admission staff

Score: 95.01/100

  • Yes

  • No

1286 Total Patient Responses

Nursing staff

Score: 90.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1560 Total Patient Responses

Doctors

Score: 95.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1438 Total Patient Responses

Pain management

Score: 92.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1312 Total Patient Responses

Hospital environment

Score: 88.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1604 Total Patient Responses

Responsiveness of staff

Score: 89.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1343 Total Patient Responses

Medication information

Score: 81.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1508 Total Patient Responses

Food

Score: 85.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1591 Total Patient Responses

Discharge information

Score: 75.39/100

  • Yes

  • No

1518 Total Patient Responses

Likely To Recommend Hospital

96.16%

338 Total Patient Responses

Overall Experience Score

9.08/10

338 Total Patient Responses

Reception staff

Score: 98.21/100

335 Total Patient Responses

Nursing staff

Score: 97.03/100

360 Total Patient Responses

Doctors

Score: 96.40/100

346 Total Patient Responses

Pain management

Score: 98.11/100

317 Total Patient Responses

Emergency Unit environment

Score: 99.10/100

335 Total Patient Responses

Responsiveness of staff

Score: 96.93/100

326 Total Patient Responses

Medication information

Score: 97.48/100

318 Total Patient Responses

Prioritisation

Score: 91.44/100

377 Total Patient Responses