Patient experience survey

440

Happy Clients

519

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2017-10-18 - 2018-10-18

Likely To Recommend Hospital

84.01%

519 Total Patient Responses

Overall Experience Score

8.34/10

519 Total Patient Responses

Admission Staff

Score: 96.36/100

  • Yes

  • No

512 Total Patient Responses

Nursing Staff

Score: 90.07/100

519 Total Patient Responses

Doctors

Score: 93.11/100

513 Total Patient Responses

Pain Management

Score: 92.14/100

462 Total Patient Responses

Hospital Environment

Score: 87.44/100

494 Total Patient Responses

Responsiveness of Staff

Score: 87.18/100

427 Total Patient Responses

Medication Information

Score: 79.40/100

457 Total Patient Responses

Food

Score: 82.22/100

492 Total Patient Responses

Discharge Information

Score: 73.03/100

519 Total Patient Responses

Likely To Recommend Hospital

87.17%

161 Total Patient Responses

Overall Experience Score

8.55/10

161 Total Patient Responses

Reception Staff

Score: 96.86/100

159 Total Patient Responses

Nursing Staff

Score: 95.36/100

160 Total Patient Responses

Doctors

Score: 95.58/100

154 Total Patient Responses

Pain Management

Score: 96.45/100

141 Total Patient Responses

Emergency Unit Environment

Score: 97.40/100

154 Total Patient Responses

Responsiveness of Staff

Score: 96.64/100

149 Total Patient Responses

Medication Information

Score: 92.65/100

136 Total Patient Responses

PRIORITISATION

Score: 87.50/100

159 Total Patient Responses