Patient experience survey

450

Happy Clients

518

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

86.62%

518 Total Patient Responses

Overall Experience Score

8.52/10

518 Total Patient Responses

Admission Staff

Score: 97.43/100

  • Yes

  • No

508 Total Patient Responses

Nursing Staff

Score: 91.62/100

518 Total Patient Responses

Doctors

Score: 93.95/100

512 Total Patient Responses

Pain Management

Score: 91.69/100

465 Total Patient Responses

Hospital Environment

Score: 89.90/100

504 Total Patient Responses

Responsiveness of Staff

Score: 87.83/100

449 Total Patient Responses

Medication Information

Score: 80.56/100

450 Total Patient Responses

Food

Score: 85.05/100

484 Total Patient Responses

Discharge Information

Score: 74.32/100

518 Total Patient Responses

Likely To Recommend Hospital

85.38%

139 Total Patient Responses

Overall Experience Score

8.42/10

139 Total Patient Responses

Reception Staff

Score: 93.43/100

137 Total Patient Responses

Nursing Staff

Score: 97.27/100

139 Total Patient Responses

Doctors

Score: 92.29/100

135 Total Patient Responses

Pain Management

Score: 91.41/100

128 Total Patient Responses

Emergency Unit Environment

Score: 99.24/100

131 Total Patient Responses

Responsiveness of Staff

Score: 97.76/100

134 Total Patient Responses

Medication Information

Score: 92.56/100

121 Total Patient Responses

PRIORITISATION

Score: 84.83/100

138 Total Patient Responses