Patient experience survey

1080

Happy Clients

1287

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2024-03-14 - 2025-03-14

Likely To Recommend Hospital

91.76%

1287 Total Patient Responses

Overall Experience Score

8.39/10

1287 Total Patient Responses

Admission staff

Score: 94.85/100

  • Yes

  • No

1323 Total Patient Responses

Nursing staff

Score: 90.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1587 Total Patient Responses

Doctors

Score: 94.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1466 Total Patient Responses

Pain management

Score: 92.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1331 Total Patient Responses

Hospital environment

Score: 89.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1638 Total Patient Responses

Responsiveness of staff

Score: 88.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1387 Total Patient Responses

Medication information

Score: 80.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1526 Total Patient Responses

Food

Score: 86.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1622 Total Patient Responses

Discharge information

Score: 75.44/100

  • Yes

  • No

1537 Total Patient Responses

Likely To Recommend Hospital

94.48%

344 Total Patient Responses

Overall Experience Score

8.84/10

344 Total Patient Responses

Reception staff

Score: 96.46/100

339 Total Patient Responses

Nursing staff

Score: 96.79/100

367 Total Patient Responses

Doctors

Score: 94.93/100

349 Total Patient Responses

Pain management

Score: 97.18/100

319 Total Patient Responses

Emergency Unit environment

Score: 97.95/100

342 Total Patient Responses

Responsiveness of staff

Score: 95.76/100

330 Total Patient Responses

Medication information

Score: 96.58/100

322 Total Patient Responses

Prioritisation

Score: 90.53/100

384 Total Patient Responses