Patient experience survey

260

Happy Clients

306

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2019-10-18 - 2020-10-18

Likely To Recommend Hospital

85.08%

306 Total Patient Responses

Overall Experience Score

8.29/10

306 Total Patient Responses

Admission Staff

Score: 95.00/100

  • Yes

  • No

303 Total Patient Responses

Nursing Staff

Score: 89.61/100

304 Total Patient Responses

Doctors

Score: 92.91/100

301 Total Patient Responses

Pain Management

Score: 89.94/100

277 Total Patient Responses

Hospital Environment

Score: 90.25/100

295 Total Patient Responses

Responsiveness of Staff

Score: 85.76/100

268 Total Patient Responses

Medication Information

Score: 80.03/100

279 Total Patient Responses

Food

Score: 87.60/100

292 Total Patient Responses

Discharge Information

Score: 70.75/100

306 Total Patient Responses

Likely To Recommend Hospital

85.38%

114 Total Patient Responses

Overall Experience Score

8.31/10

114 Total Patient Responses

Reception Staff

Score: 94.34/100

106 Total Patient Responses

Nursing Staff

Score: 94.43/100

114 Total Patient Responses

Doctors

Score: 91.07/100

113 Total Patient Responses

Pain Management

Score: 90.29/100

103 Total Patient Responses

Emergency Unit Environment

Score: 97.22/100

108 Total Patient Responses

Responsiveness of Staff

Score: 94.29/100

105 Total Patient Responses

Medication Information

Score: 91.00/100

100 Total Patient Responses

PRIORITISATION

Score: 84.74/100

110 Total Patient Responses