Patient experience survey

429

Happy Clients

499

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

86.18%

499 Total Patient Responses

Overall Experience Score

8.50/10

499 Total Patient Responses

Admission Staff

Score: 96.83/100

  • Yes

  • No

491 Total Patient Responses

Nursing Staff

Score: 91.68/100

499 Total Patient Responses

Doctors

Score: 94.43/100

494 Total Patient Responses

Pain Management

Score: 92.43/100

447 Total Patient Responses

Hospital Environment

Score: 90.22/100

482 Total Patient Responses

Responsiveness of Staff

Score: 88.97/100

425 Total Patient Responses

Medication Information

Score: 81.49/100

431 Total Patient Responses

Food

Score: 84.49/100

470 Total Patient Responses

Discharge Information

Score: 73.55/100

499 Total Patient Responses

Likely To Recommend Hospital

84.68%

137 Total Patient Responses

Overall Experience Score

8.35/10

137 Total Patient Responses

Reception Staff

Score: 91.85/100

135 Total Patient Responses

Nursing Staff

Score: 95.55/100

137 Total Patient Responses

Doctors

Score: 92.05/100

132 Total Patient Responses

Pain Management

Score: 91.20/100

125 Total Patient Responses

Emergency Unit Environment

Score: 97.73/100

132 Total Patient Responses

Responsiveness of Staff

Score: 97.01/100

134 Total Patient Responses

Medication Information

Score: 93.16/100

117 Total Patient Responses

PRIORITISATION

Score: 83.38/100

136 Total Patient Responses