Patient experience survey

460

Happy Clients

531

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

86.13%

531 Total Patient Responses

Overall Experience Score

8.52/10

531 Total Patient Responses

Admission Staff

Score: 96.92/100

  • Yes

  • No

522 Total Patient Responses

Nursing Staff

Score: 91.80/100

531 Total Patient Responses

Doctors

Score: 94.22/100

526 Total Patient Responses

Pain Management

Score: 92.06/100

475 Total Patient Responses

Hospital Environment

Score: 90.11/100

514 Total Patient Responses

Responsiveness of Staff

Score: 88.59/100

454 Total Patient Responses

Medication Information

Score: 80.38/100

457 Total Patient Responses

Food

Score: 84.43/100

498 Total Patient Responses

Discharge Information

Score: 73.63/100

531 Total Patient Responses

Likely To Recommend Hospital

83.57%

142 Total Patient Responses

Overall Experience Score

8.25/10

142 Total Patient Responses

Reception Staff

Score: 91.43/100

140 Total Patient Responses

Nursing Staff

Score: 95.70/100

142 Total Patient Responses

Doctors

Score: 90.66/100

137 Total Patient Responses

Pain Management

Score: 89.92/100

129 Total Patient Responses

Emergency Unit Environment

Score: 98.53/100

136 Total Patient Responses

Responsiveness of Staff

Score: 96.35/100

137 Total Patient Responses

Medication Information

Score: 92.68/100

123 Total Patient Responses

PRIORITISATION

Score: 82.83/100

141 Total Patient Responses