Patient experience survey

985

Happy Clients

1170

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-09-01 - 2026-09-01

Likely To Recommend Hospital

90.6%

1170 Total Patient Responses

Overall Experience Score

8.42/10

1170 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

1189 Total Patient Responses

Nursing staff

Score: 90.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1436 Total Patient Responses

Doctors

Score: 95.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1308 Total Patient Responses

Pain management

Score: 94.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1227 Total Patient Responses

Hospital environment

Score: 90.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1491 Total Patient Responses

Responsiveness of staff

Score: 89.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1280 Total Patient Responses

Medication information

Score: 82.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1395 Total Patient Responses

Food

Score: 86.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1480 Total Patient Responses

Discharge information

Score: 75.68/100

  • Yes

  • No

1389 Total Patient Responses

Likely To Recommend Hospital

94.12%

272 Total Patient Responses

Overall Experience Score

8.93/10

272 Total Patient Responses

Reception staff

Score: 98.12/100

266 Total Patient Responses

Nursing staff

Score: 97.29/100

291 Total Patient Responses

Doctors

Score: 94.84/100

283 Total Patient Responses

Pain management

Score: 95.02/100

261 Total Patient Responses

Emergency Unit environment

Score: 99.25/100

268 Total Patient Responses

Responsiveness of staff

Score: 97.33/100

262 Total Patient Responses

Medication information

Score: 95.26/100

253 Total Patient Responses

Prioritisation

Score: 90.03/100

305 Total Patient Responses