Patient experience survey

1016

Happy Clients

1185

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.14%

1185 Total Patient Responses

Overall Experience Score

8.57/10

1185 Total Patient Responses

Admission staff

Score: 96.12/100

  • Yes

  • No

1204 Total Patient Responses

Nursing staff

Score: 91.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1452 Total Patient Responses

Doctors

Score: 95.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1337 Total Patient Responses

Pain management

Score: 93.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1244 Total Patient Responses

Hospital environment

Score: 88.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1528 Total Patient Responses

Responsiveness of staff

Score: 90.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1279 Total Patient Responses

Medication information

Score: 83.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1417 Total Patient Responses

Food

Score: 86.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1469 Total Patient Responses

Discharge information

Score: 76.07/100

  • Yes

  • No

1418 Total Patient Responses

Likely To Recommend Hospital

96.11%

283 Total Patient Responses

Overall Experience Score

9.37/10

283 Total Patient Responses

Reception staff

Score: 97.15/100

281 Total Patient Responses

Nursing staff

Score: 97.86/100

297 Total Patient Responses

Doctors

Score: 97.13/100

289 Total Patient Responses

Pain management

Score: 97.82/100

275 Total Patient Responses

Emergency Unit environment

Score: 100.00/100

279 Total Patient Responses

Responsiveness of staff

Score: 98.19/100

276 Total Patient Responses

Medication information

Score: 97.07/100

273 Total Patient Responses

Prioritisation

Score: 92.24/100

312 Total Patient Responses