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Patient experience survey

1008

Happy Clients

1190

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

91.93%

1190 Total Patient Responses

Overall Experience Score

8.47/10

1190 Total Patient Responses

Admission staff

Score: 95.24/100

  • Yes

  • No

1216 Total Patient Responses

Nursing staff

Score: 90.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1471 Total Patient Responses

Doctors

Score: 95.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1356 Total Patient Responses

Pain management

Score: 92.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1255 Total Patient Responses

Hospital environment

Score: 88.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1541 Total Patient Responses

Responsiveness of staff

Score: 90.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1274 Total Patient Responses

Medication information

Score: 81.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1423 Total Patient Responses

Food

Score: 85.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1496 Total Patient Responses

Discharge information

Score: 75.83/100

  • Yes

  • No

1435 Total Patient Responses

Likely To Recommend Hospital

96.18%

314 Total Patient Responses

Overall Experience Score

9.07/10

314 Total Patient Responses

Reception staff

Score: 97.43/100

311 Total Patient Responses

Nursing staff

Score: 96.48/100

336 Total Patient Responses

Doctors

Score: 96.35/100

323 Total Patient Responses

Pain management

Score: 98.01/100

302 Total Patient Responses

Emergency Unit environment

Score: 99.36/100

311 Total Patient Responses

Responsiveness of staff

Score: 96.08/100

306 Total Patient Responses

Medication information

Score: 96.00/100

300 Total Patient Responses

Prioritisation

Score: 90.40/100

355 Total Patient Responses