Patient experience survey

1059

Happy Clients

1256

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

91.72%

1256 Total Patient Responses

Overall Experience Score

8.43/10

1256 Total Patient Responses

Admission staff

Score: 95.01/100

  • Yes

  • No

1286 Total Patient Responses

Nursing staff

Score: 90.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1559 Total Patient Responses

Doctors

Score: 95.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1438 Total Patient Responses

Pain management

Score: 92.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1312 Total Patient Responses

Hospital environment

Score: 88.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1605 Total Patient Responses

Responsiveness of staff

Score: 89.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1344 Total Patient Responses

Medication information

Score: 81.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1508 Total Patient Responses

Food

Score: 85.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1591 Total Patient Responses

Discharge information

Score: 75.39/100

  • Yes

  • No

1518 Total Patient Responses

Likely To Recommend Hospital

96.16%

339 Total Patient Responses

Overall Experience Score

9.08/10

339 Total Patient Responses

Reception staff

Score: 98.21/100

336 Total Patient Responses

Nursing staff

Score: 97.04/100

361 Total Patient Responses

Doctors

Score: 96.41/100

347 Total Patient Responses

Pain management

Score: 98.11/100

318 Total Patient Responses

Emergency Unit environment

Score: 99.11/100

336 Total Patient Responses

Responsiveness of staff

Score: 96.93/100

326 Total Patient Responses

Medication information

Score: 97.49/100

319 Total Patient Responses

Prioritisation

Score: 91.46/100

378 Total Patient Responses