Patient experience survey

1015

Happy Clients

1193

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

91.11%

1193 Total Patient Responses

Overall Experience Score

8.51/10

1193 Total Patient Responses

Admission staff

Score: 96.32/100

  • Yes

  • No

1215 Total Patient Responses

Nursing staff

Score: 91.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1459 Total Patient Responses

Doctors

Score: 95.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1344 Total Patient Responses

Pain management

Score: 94.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1240 Total Patient Responses

Hospital environment

Score: 89.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1530 Total Patient Responses

Responsiveness of staff

Score: 90.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1288 Total Patient Responses

Medication information

Score: 82.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1417 Total Patient Responses

Food

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1502 Total Patient Responses

Discharge information

Score: 76.15/100

  • Yes

  • No

1408 Total Patient Responses

Likely To Recommend Hospital

94.95%

277 Total Patient Responses

Overall Experience Score

9.02/10

277 Total Patient Responses

Reception staff

Score: 96.69/100

272 Total Patient Responses

Nursing staff

Score: 96.60/100

296 Total Patient Responses

Doctors

Score: 95.45/100

286 Total Patient Responses

Pain management

Score: 95.59/100

272 Total Patient Responses

Emergency Unit environment

Score: 99.27/100

274 Total Patient Responses

Responsiveness of staff

Score: 96.27/100

268 Total Patient Responses

Medication information

Score: 95.47/100

265 Total Patient Responses

Prioritisation

Score: 90.27/100

309 Total Patient Responses