Patient experience survey

1071

Happy Clients

1270

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

92.05%

1270 Total Patient Responses

Overall Experience Score

8.44/10

1270 Total Patient Responses

Admission staff

Score: 95.07/100

  • Yes

  • No

1301 Total Patient Responses

Nursing staff

Score: 90.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1572 Total Patient Responses

Doctors

Score: 95.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1449 Total Patient Responses

Pain management

Score: 92.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1326 Total Patient Responses

Hospital environment

Score: 89.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1623 Total Patient Responses

Responsiveness of staff

Score: 89.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1358 Total Patient Responses

Medication information

Score: 81.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1520 Total Patient Responses

Food

Score: 85.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1604 Total Patient Responses

Discharge information

Score: 75.78/100

  • Yes

  • No

1529 Total Patient Responses

Likely To Recommend Hospital

95.74%

329 Total Patient Responses

Overall Experience Score

9.06/10

329 Total Patient Responses

Reception staff

Score: 98.16/100

326 Total Patient Responses

Nursing staff

Score: 97.10/100

349 Total Patient Responses

Doctors

Score: 95.99/100

337 Total Patient Responses

Pain management

Score: 98.05/100

308 Total Patient Responses

Emergency Unit environment

Score: 99.08/100

326 Total Patient Responses

Responsiveness of staff

Score: 96.85/100

317 Total Patient Responses

Medication information

Score: 97.09/100

309 Total Patient Responses

Prioritisation

Score: 91.28/100

366 Total Patient Responses