Patient experience survey

837

Happy Clients

1156

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2017-10-18 - 2018-10-18

Likely To Recommend Hospital

74.03%

1156 Total Patient Responses

Overall Experience Score

7.48/10

1156 Total Patient Responses

Admission Staff

Score: 93.63/100

  • Yes

  • No

1143 Total Patient Responses

Nursing Staff

Score: 87.32/100

1156 Total Patient Responses

Doctors

Score: 92.58/100

1150 Total Patient Responses

Pain Management

Score: 86.49/100

1067 Total Patient Responses

Hospital Environment

Score: 83.87/100

1111 Total Patient Responses

Responsiveness of Staff

Score: 83.72/100

1001 Total Patient Responses

Medication Information

Score: 78.14/100

1054 Total Patient Responses

Food

Score: 72.25/100

1076 Total Patient Responses

Discharge Information

Score: 70.46/100

1156 Total Patient Responses

Likely To Recommend Hospital

72.41%

447 Total Patient Responses

Overall Experience Score

7.18/10

447 Total Patient Responses

Reception Staff

Score: 92.03/100

439 Total Patient Responses

Nursing Staff

Score: 91.43/100

442 Total Patient Responses

Doctors

Score: 84.32/100

441 Total Patient Responses

Pain Management

Score: 84.93/100

418 Total Patient Responses

Emergency Unit Environment

Score: 94.51/100

437 Total Patient Responses

Responsiveness of Staff

Score: 85.48/100

427 Total Patient Responses

Medication Information

Score: 87.47/100

407 Total Patient Responses

PRIORITISATION

Score: 71.78/100

445 Total Patient Responses