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Patient experience survey

1414

Happy Clients

1872

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-04-27 - 2025-04-27

Likely To Recommend Hospital

83.27%

1871 Total Patient Responses

Overall Experience Score

7.55/10

1872 Total Patient Responses

Admission staff

Score: 93.78/100

  • Yes

  • No

1944 Total Patient Responses

Nursing staff

Score: 86.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2288 Total Patient Responses

Doctors

Score: 93.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2139 Total Patient Responses

Pain management

Score: 89.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1926 Total Patient Responses

Hospital environment

Score: 85.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2437 Total Patient Responses

Responsiveness of staff

Score: 85.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1903 Total Patient Responses

Medication information

Score: 82.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2043 Total Patient Responses

Food

Score: 80.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2473 Total Patient Responses

Discharge information

Score: 75.32/100

  • Yes

  • No

2202 Total Patient Responses

Likely To Recommend Hospital

68.45%

802 Total Patient Responses

Overall Experience Score

6/10

802 Total Patient Responses

Reception staff

Score: 92.74/100

771 Total Patient Responses

Nursing staff

Score: 86.77/100

935 Total Patient Responses

Doctors

Score: 79.05/100

863 Total Patient Responses

Pain management

Score: 76.75/100

757 Total Patient Responses

Emergency Unit environment

Score: 91.56/100

782 Total Patient Responses

Responsiveness of staff

Score: 79.05/100

759 Total Patient Responses

Medication information

Score: 83.20/100

732 Total Patient Responses

Prioritisation

Score: 63.75/100

1007 Total Patient Responses