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Patient experience survey

1400

Happy Clients

1781

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

85.22%

1780 Total Patient Responses

Overall Experience Score

7.86/10

1781 Total Patient Responses

Admission staff

Score: 93.79/100

  • Yes

  • No

1825 Total Patient Responses

Nursing staff

Score: 87.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2175 Total Patient Responses

Doctors

Score: 94.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2040 Total Patient Responses

Pain management

Score: 88.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1816 Total Patient Responses

Hospital environment

Score: 87.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2302 Total Patient Responses

Responsiveness of staff

Score: 84.66/100

  • Always

  • Usually

  • Sometimes

  • Never

1793 Total Patient Responses

Medication information

Score: 81.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1945 Total Patient Responses

Food

Score: 83.72/100

  • Always

  • Usually

  • Sometimes

  • Never

2298 Total Patient Responses

Discharge information

Score: 75.24/100

  • Yes

  • No

2085 Total Patient Responses

Likely To Recommend Hospital

69.89%

837 Total Patient Responses

Overall Experience Score

6.15/10

837 Total Patient Responses

Reception staff

Score: 90.83/100

807 Total Patient Responses

Nursing staff

Score: 87.53/100

983 Total Patient Responses

Doctors

Score: 81.06/100

895 Total Patient Responses

Pain management

Score: 77.92/100

797 Total Patient Responses

Emergency Unit environment

Score: 92.20/100

821 Total Patient Responses

Responsiveness of staff

Score: 79.70/100

803 Total Patient Responses

Medication information

Score: 81.11/100

773 Total Patient Responses

Prioritisation

Score: 64.17/100

1041 Total Patient Responses