Patient experience survey

385

Happy Clients

481

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2020-10-18 - 2021-10-18

Likely To Recommend Hospital

79.84%

481 Total Patient Responses

Overall Experience Score

8.02/10

481 Total Patient Responses

Admission Staff

Score: 97.12/100

  • Yes

  • No

473 Total Patient Responses

Nursing Staff

Score: 88.44/100

480 Total Patient Responses

Doctors

Score: 94.02/100

476 Total Patient Responses

Pain Management

Score: 88.48/100

445 Total Patient Responses

Hospital Environment

Score: 84.34/100

469 Total Patient Responses

Responsiveness of Staff

Score: 84.98/100

439 Total Patient Responses

Medication Information

Score: 80.20/100

447 Total Patient Responses

Food

Score: 78.78/100

455 Total Patient Responses

Discharge Information

Score: 75.68/100

481 Total Patient Responses

Likely To Recommend Hospital

83.00%

245 Total Patient Responses

Overall Experience Score

8.26/10

245 Total Patient Responses

Reception Staff

Score: 96.23/100

239 Total Patient Responses

Nursing Staff

Score: 94.85/100

245 Total Patient Responses

Doctors

Score: 90.91/100

243 Total Patient Responses

Pain Management

Score: 90.04/100

231 Total Patient Responses

Emergency Unit Environment

Score: 94.14/100

239 Total Patient Responses

Responsiveness of Staff

Score: 92.80/100

236 Total Patient Responses

Medication Information

Score: 89.45/100

218 Total Patient Responses

PRIORITISATION

Score: 85.08/100

243 Total Patient Responses