Patient experience survey

1306

Happy Clients

1710

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-11-09 - 2026-11-09

Likely To Recommend Hospital

84.63%

1711 Total Patient Responses

Overall Experience Score

7.64/10

1710 Total Patient Responses

Admission staff

Score: 93.97/100

  • Yes

  • No

1764 Total Patient Responses

Nursing staff

Score: 87.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2133 Total Patient Responses

Doctors

Score: 93.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1953 Total Patient Responses

Pain management

Score: 87.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1786 Total Patient Responses

Hospital environment

Score: 85.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2206 Total Patient Responses

Responsiveness of staff

Score: 87.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1783 Total Patient Responses

Medication information

Score: 81.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1839 Total Patient Responses

Food

Score: 78.55/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

2176 Total Patient Responses

Discharge information

Score: 74.39/100

  • Yes

  • No

2027 Total Patient Responses

Likely To Recommend Hospital

75.19%

669 Total Patient Responses

Overall Experience Score

6.92/10

669 Total Patient Responses

Reception staff

Score: 91.98/100

648 Total Patient Responses

Nursing staff

Score: 90.08/100

771 Total Patient Responses

Doctors

Score: 83.62/100

711 Total Patient Responses

Pain management

Score: 83.18/100

642 Total Patient Responses

Emergency Unit environment

Score: 92.07/100

656 Total Patient Responses

Responsiveness of staff

Score: 84.45/100

643 Total Patient Responses

Medication information

Score: 85.35/100

621 Total Patient Responses

Prioritisation

Score: 72.09/100

819 Total Patient Responses