Patient experience survey

1407

Happy Clients

1780

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-06-21 - 2026-06-21

Likely To Recommend Hospital

86.47%

1781 Total Patient Responses

Overall Experience Score

7.9/10

1780 Total Patient Responses

Admission staff

Score: 94.97/100

  • Yes

  • No

1819 Total Patient Responses

Nursing staff

Score: 89.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2200 Total Patient Responses

Doctors

Score: 94.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1998 Total Patient Responses

Pain management

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1862 Total Patient Responses

Hospital environment

Score: 87.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2324 Total Patient Responses

Responsiveness of staff

Score: 87.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1819 Total Patient Responses

Medication information

Score: 84.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1880 Total Patient Responses

Food

Score: 83.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2306 Total Patient Responses

Discharge information

Score: 76.83/100

  • Yes

  • No

2075 Total Patient Responses

Likely To Recommend Hospital

76.93%

663 Total Patient Responses

Overall Experience Score

6.96/10

663 Total Patient Responses

Reception staff

Score: 93.81/100

646 Total Patient Responses

Nursing staff

Score: 90.83/100

754 Total Patient Responses

Doctors

Score: 85.87/100

709 Total Patient Responses

Pain management

Score: 84.84/100

640 Total Patient Responses

Emergency Unit environment

Score: 91.96/100

647 Total Patient Responses

Responsiveness of staff

Score: 85.11/100

638 Total Patient Responses

Medication information

Score: 86.89/100

618 Total Patient Responses

Prioritisation

Score: 73.23/100

814 Total Patient Responses