Patient experience survey

506

Happy Clients

679

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

75.90%

679 Total Patient Responses

Overall Experience Score

7.69/10

679 Total Patient Responses

Admission Staff

Score: 94.10/100

  • Yes

  • No

667 Total Patient Responses

Nursing Staff

Score: 86.70/100

679 Total Patient Responses

Doctors

Score: 92.73/100

676 Total Patient Responses

Pain Management

Score: 87.61/100

624 Total Patient Responses

Hospital Environment

Score: 84.50/100

662 Total Patient Responses

Responsiveness of Staff

Score: 83.52/100

621 Total Patient Responses

Medication Information

Score: 77.62/100

618 Total Patient Responses

Food

Score: 78.28/100

646 Total Patient Responses

Discharge Information

Score: 71.06/100

679 Total Patient Responses

Likely To Recommend Hospital

76.66%

337 Total Patient Responses

Overall Experience Score

7.56/10

337 Total Patient Responses

Reception Staff

Score: 93.09/100

333 Total Patient Responses

Nursing Staff

Score: 92.13/100

337 Total Patient Responses

Doctors

Score: 86.94/100

333 Total Patient Responses

Pain Management

Score: 87.38/100

309 Total Patient Responses

Emergency Unit Environment

Score: 94.24/100

330 Total Patient Responses

Responsiveness of Staff

Score: 88.47/100

321 Total Patient Responses

Medication Information

Score: 86.60/100

306 Total Patient Responses

PRIORITISATION

Score: 76.92/100

333 Total Patient Responses