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Patient experience survey

1349

Happy Clients

1754

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-10-10 - 2026-10-10

Likely To Recommend Hospital

85.07%

1755 Total Patient Responses

Overall Experience Score

7.69/10

1754 Total Patient Responses

Admission staff

Score: 94.21/100

  • Yes

  • No

1811 Total Patient Responses

Nursing staff

Score: 87.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2201 Total Patient Responses

Doctors

Score: 94.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1998 Total Patient Responses

Pain management

Score: 88.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1836 Total Patient Responses

Hospital environment

Score: 85.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2272 Total Patient Responses

Responsiveness of staff

Score: 87.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1822 Total Patient Responses

Medication information

Score: 82.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1883 Total Patient Responses

Food

Score: 80.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2281 Total Patient Responses

Discharge information

Score: 74.84/100

  • Yes

  • No

2068 Total Patient Responses

Likely To Recommend Hospital

76.31%

667 Total Patient Responses

Overall Experience Score

6.97/10

667 Total Patient Responses

Reception staff

Score: 92.25/100

645 Total Patient Responses

Nursing staff

Score: 90.60/100

764 Total Patient Responses

Doctors

Score: 85.07/100

709 Total Patient Responses

Pain management

Score: 84.35/100

639 Total Patient Responses

Emergency Unit environment

Score: 92.51/100

654 Total Patient Responses

Responsiveness of staff

Score: 85.00/100

640 Total Patient Responses

Medication information

Score: 86.13/100

620 Total Patient Responses

Prioritisation

Score: 72.70/100

818 Total Patient Responses