Patient experience survey

1355

Happy Clients

1748

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-09-10 - 2026-09-10

Likely To Recommend Hospital

85.02%

1749 Total Patient Responses

Overall Experience Score

7.75/10

1748 Total Patient Responses

Admission staff

Score: 94.13/100

  • Yes

  • No

1804 Total Patient Responses

Nursing staff

Score: 87.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2192 Total Patient Responses

Doctors

Score: 94.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1982 Total Patient Responses

Pain management

Score: 88.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1839 Total Patient Responses

Hospital environment

Score: 86.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2269 Total Patient Responses

Responsiveness of staff

Score: 87.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1807 Total Patient Responses

Medication information

Score: 82.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1854 Total Patient Responses

Food

Score: 81.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2272 Total Patient Responses

Discharge information

Score: 74.92/100

  • Yes

  • No

2050 Total Patient Responses

Likely To Recommend Hospital

75.76%

660 Total Patient Responses

Overall Experience Score

6.89/10

660 Total Patient Responses

Reception staff

Score: 92.79/100

638 Total Patient Responses

Nursing staff

Score: 90.47/100

754 Total Patient Responses

Doctors

Score: 84.83/100

708 Total Patient Responses

Pain management

Score: 84.12/100

636 Total Patient Responses

Emergency Unit environment

Score: 92.27/100

647 Total Patient Responses

Responsiveness of staff

Score: 84.72/100

635 Total Patient Responses

Medication information

Score: 86.06/100

617 Total Patient Responses

Prioritisation

Score: 72.63/100

806 Total Patient Responses