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Patient experience survey

1355

Happy Clients

1730

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-08-21 - 2026-08-21

Likely To Recommend Hospital

85.67%

1731 Total Patient Responses

Overall Experience Score

7.83/10

1730 Total Patient Responses

Admission staff

Score: 94.48/100

  • Yes

  • No

1778 Total Patient Responses

Nursing staff

Score: 88.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2158 Total Patient Responses

Doctors

Score: 94.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1957 Total Patient Responses

Pain management

Score: 88.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1814 Total Patient Responses

Hospital environment

Score: 86.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2247 Total Patient Responses

Responsiveness of staff

Score: 87.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1779 Total Patient Responses

Medication information

Score: 83.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1853 Total Patient Responses

Food

Score: 82.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2248 Total Patient Responses

Discharge information

Score: 75.41/100

  • Yes

  • No

2024 Total Patient Responses

Likely To Recommend Hospital

76.12%

649 Total Patient Responses

Overall Experience Score

6.89/10

649 Total Patient Responses

Reception staff

Score: 92.97/100

626 Total Patient Responses

Nursing staff

Score: 90.85/100

738 Total Patient Responses

Doctors

Score: 85.48/100

695 Total Patient Responses

Pain management

Score: 84.82/100

626 Total Patient Responses

Emergency Unit environment

Score: 91.81/100

635 Total Patient Responses

Responsiveness of staff

Score: 85.21/100

622 Total Patient Responses

Medication information

Score: 86.78/100

605 Total Patient Responses

Prioritisation

Score: 72.86/100

791 Total Patient Responses