Patient experience survey

908

Happy Clients

1238

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2017-06-20 - 2018-06-20

Likely To Recommend Hospital

75.07%

1238 Total Patient Responses

Overall Experience Score

7.54/10

1238 Total Patient Responses

Admission Staff

Score: 94.74/100

  • Yes

  • No

1227 Total Patient Responses

Nursing Staff

Score: 87.19/100

1238 Total Patient Responses

Doctors

Score: 92.60/100

1233 Total Patient Responses

Pain Management

Score: 86.65/100

1135 Total Patient Responses

Hospital Environment

Score: 84.08/100

1193 Total Patient Responses

Responsiveness of Staff

Score: 83.47/100

1073 Total Patient Responses

Medication Information

Score: 78.57/100

1137 Total Patient Responses

Food

Score: 73.91/100

1158 Total Patient Responses

Discharge Information

Score: 71.04/100

1238 Total Patient Responses

Likely To Recommend Hospital

73.38%

497 Total Patient Responses

Overall Experience Score

7.28/10

497 Total Patient Responses

Reception Staff

Score: 93.44/100

488 Total Patient Responses

Nursing Staff

Score: 92.33/100

491 Total Patient Responses

Doctors

Score: 83.82/100

491 Total Patient Responses

Pain Management

Score: 84.82/100

461 Total Patient Responses

Emergency Unit Environment

Score: 94.26/100

488 Total Patient Responses

Responsiveness of Staff

Score: 87.05/100

471 Total Patient Responses

Medication Information

Score: 87.06/100

456 Total Patient Responses

PRIORITISATION

Score: 74.16/100

495 Total Patient Responses