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Patient experience survey

1443

Happy Clients

1816

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-05-12 - 2026-05-12

Likely To Recommend Hospital

86.79%

1817 Total Patient Responses

Overall Experience Score

7.95/10

1816 Total Patient Responses

Admission staff

Score: 95.19/100

  • Yes

  • No

1864 Total Patient Responses

Nursing staff

Score: 89.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2234 Total Patient Responses

Doctors

Score: 95.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2031 Total Patient Responses

Pain management

Score: 89.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1881 Total Patient Responses

Hospital environment

Score: 87.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2366 Total Patient Responses

Responsiveness of staff

Score: 88.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1836 Total Patient Responses

Medication information

Score: 84.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1912 Total Patient Responses

Food

Score: 83.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2344 Total Patient Responses

Discharge information

Score: 77.53/100

  • Yes

  • No

2114 Total Patient Responses

Likely To Recommend Hospital

76.53%

639 Total Patient Responses

Overall Experience Score

6.93/10

639 Total Patient Responses

Reception staff

Score: 93.58/100

623 Total Patient Responses

Nursing staff

Score: 90.34/100

728 Total Patient Responses

Doctors

Score: 85.90/100

685 Total Patient Responses

Pain management

Score: 85.37/100

615 Total Patient Responses

Emergency Unit environment

Score: 92.31/100

624 Total Patient Responses

Responsiveness of staff

Score: 85.09/100

617 Total Patient Responses

Medication information

Score: 87.35/100

601 Total Patient Responses

Prioritisation

Score: 73.24/100

782 Total Patient Responses