Patient experience survey

1335

Happy Clients

1742

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-10-20 - 2026-10-20

Likely To Recommend Hospital

84.8%

1743 Total Patient Responses

Overall Experience Score

7.67/10

1742 Total Patient Responses

Admission staff

Score: 94.19/100

  • Yes

  • No

1795 Total Patient Responses

Nursing staff

Score: 87.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2183 Total Patient Responses

Doctors

Score: 94.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1988 Total Patient Responses

Pain management

Score: 88.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1824 Total Patient Responses

Hospital environment

Score: 85.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2253 Total Patient Responses

Responsiveness of staff

Score: 87.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1813 Total Patient Responses

Medication information

Score: 81.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1870 Total Patient Responses

Food

Score: 80.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2267 Total Patient Responses

Discharge information

Score: 74.46/100

  • Yes

  • No

2055 Total Patient Responses

Likely To Recommend Hospital

76.2%

668 Total Patient Responses

Overall Experience Score

6.96/10

668 Total Patient Responses

Reception staff

Score: 92.27/100

647 Total Patient Responses

Nursing staff

Score: 90.62/100

764 Total Patient Responses

Doctors

Score: 84.69/100

711 Total Patient Responses

Pain management

Score: 84.06/100

640 Total Patient Responses

Emergency Unit environment

Score: 92.37/100

655 Total Patient Responses

Responsiveness of staff

Score: 84.84/100

640 Total Patient Responses

Medication information

Score: 85.95/100

619 Total Patient Responses

Prioritisation

Score: 72.65/100

818 Total Patient Responses