Patient experience survey

1397

Happy Clients

1778

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-07-10 - 2026-07-10

Likely To Recommend Hospital

85.9%

1779 Total Patient Responses

Overall Experience Score

7.86/10

1778 Total Patient Responses

Admission staff

Score: 94.80/100

  • Yes

  • No

1822 Total Patient Responses

Nursing staff

Score: 88.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2205 Total Patient Responses

Doctors

Score: 94.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1997 Total Patient Responses

Pain management

Score: 88.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1859 Total Patient Responses

Hospital environment

Score: 86.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2322 Total Patient Responses

Responsiveness of staff

Score: 87.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1816 Total Patient Responses

Medication information

Score: 83.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1880 Total Patient Responses

Food

Score: 82.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2307 Total Patient Responses

Discharge information

Score: 76.08/100

  • Yes

  • No

2066 Total Patient Responses

Likely To Recommend Hospital

76.25%

661 Total Patient Responses

Overall Experience Score

6.88/10

661 Total Patient Responses

Reception staff

Score: 93.62/100

643 Total Patient Responses

Nursing staff

Score: 90.46/100

754 Total Patient Responses

Doctors

Score: 85.52/100

707 Total Patient Responses

Pain management

Score: 84.46/100

637 Total Patient Responses

Emergency Unit environment

Score: 91.78/100

645 Total Patient Responses

Responsiveness of staff

Score: 84.93/100

637 Total Patient Responses

Medication information

Score: 86.34/100

615 Total Patient Responses

Prioritisation

Score: 72.74/100

811 Total Patient Responses