Patient experience survey

1444

Happy Clients

1828

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-04-22 - 2026-04-22

Likely To Recommend Hospital

86.28%

1829 Total Patient Responses

Overall Experience Score

7.89/10

1828 Total Patient Responses

Admission staff

Score: 95.05/100

  • Yes

  • No

1880 Total Patient Responses

Nursing staff

Score: 89.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2254 Total Patient Responses

Doctors

Score: 94.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2051 Total Patient Responses

Pain management

Score: 89.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1886 Total Patient Responses

Hospital environment

Score: 87.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2387 Total Patient Responses

Responsiveness of staff

Score: 87.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1848 Total Patient Responses

Medication information

Score: 84.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1927 Total Patient Responses

Food

Score: 83.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2352 Total Patient Responses

Discharge information

Score: 77.30/100

  • Yes

  • No

2128 Total Patient Responses

Likely To Recommend Hospital

77.38%

641 Total Patient Responses

Overall Experience Score

7.01/10

641 Total Patient Responses

Reception staff

Score: 94.07/100

624 Total Patient Responses

Nursing staff

Score: 90.45/100

730 Total Patient Responses

Doctors

Score: 86.04/100

687 Total Patient Responses

Pain management

Score: 85.74/100

617 Total Patient Responses

Emergency Unit environment

Score: 92.52/100

628 Total Patient Responses

Responsiveness of staff

Score: 85.30/100

619 Total Patient Responses

Medication information

Score: 87.62/100

606 Total Patient Responses

Prioritisation

Score: 74.02/100

779 Total Patient Responses