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Patient experience survey

1363

Happy Clients

1759

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-09-30 - 2026-09-30

Likely To Recommend Hospital

85.28%

1760 Total Patient Responses

Overall Experience Score

7.75/10

1759 Total Patient Responses

Admission staff

Score: 94.22/100

  • Yes

  • No

1814 Total Patient Responses

Nursing staff

Score: 87.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2201 Total Patient Responses

Doctors

Score: 94.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1992 Total Patient Responses

Pain management

Score: 88.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1839 Total Patient Responses

Hospital environment

Score: 86.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2275 Total Patient Responses

Responsiveness of staff

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1822 Total Patient Responses

Medication information

Score: 82.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1877 Total Patient Responses

Food

Score: 81.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2287 Total Patient Responses

Discharge information

Score: 75.19/100

  • Yes

  • No

2069 Total Patient Responses

Likely To Recommend Hospital

76.47%

663 Total Patient Responses

Overall Experience Score

6.98/10

663 Total Patient Responses

Reception staff

Score: 92.98/100

641 Total Patient Responses

Nursing staff

Score: 90.65/100

759 Total Patient Responses

Doctors

Score: 84.86/100

706 Total Patient Responses

Pain management

Score: 84.25/100

635 Total Patient Responses

Emergency Unit environment

Score: 92.46/100

650 Total Patient Responses

Responsiveness of staff

Score: 85.06/100

636 Total Patient Responses

Medication information

Score: 86.08/100

618 Total Patient Responses

Prioritisation

Score: 73.07/100

814 Total Patient Responses