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Patient experience survey

1382

Happy Clients

1762

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-07-31 - 2026-07-31

Likely To Recommend Hospital

85.54%

1763 Total Patient Responses

Overall Experience Score

7.84/10

1762 Total Patient Responses

Admission staff

Score: 94.73/100

  • Yes

  • No

1808 Total Patient Responses

Nursing staff

Score: 88.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2190 Total Patient Responses

Doctors

Score: 94.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1988 Total Patient Responses

Pain management

Score: 88.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1841 Total Patient Responses

Hospital environment

Score: 86.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2294 Total Patient Responses

Responsiveness of staff

Score: 87.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1807 Total Patient Responses

Medication information

Score: 83.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1888 Total Patient Responses

Food

Score: 82.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2288 Total Patient Responses

Discharge information

Score: 75.89/100

  • Yes

  • No

2053 Total Patient Responses

Likely To Recommend Hospital

76.68%

656 Total Patient Responses

Overall Experience Score

6.95/10

656 Total Patient Responses

Reception staff

Score: 93.25/100

637 Total Patient Responses

Nursing staff

Score: 90.72/100

746 Total Patient Responses

Doctors

Score: 85.26/100

703 Total Patient Responses

Pain management

Score: 85.04/100

635 Total Patient Responses

Emergency Unit environment

Score: 91.28/100

642 Total Patient Responses

Responsiveness of staff

Score: 85.31/100

633 Total Patient Responses

Medication information

Score: 86.74/100

611 Total Patient Responses

Prioritisation

Score: 73.58/100

799 Total Patient Responses