Patient experience survey

827

Happy Clients

1095

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

76.08%

1095 Total Patient Responses

Overall Experience Score

7.66/10

1095 Total Patient Responses

Admission Staff

Score: 93.79/100

  • Yes

  • No

1074 Total Patient Responses

Nursing Staff

Score: 87.14/100

1093 Total Patient Responses

Doctors

Score: 93.84/100

1092 Total Patient Responses

Pain Management

Score: 87.41/100

1005 Total Patient Responses

Hospital Environment

Score: 84.57/100

1067 Total Patient Responses

Responsiveness of Staff

Score: 84.19/100

997 Total Patient Responses

Medication Information

Score: 79.16/100

995 Total Patient Responses

Food

Score: 78.64/100

1033 Total Patient Responses

Discharge Information

Score: 71.23/100

1095 Total Patient Responses

Likely To Recommend Hospital

71.01%

546 Total Patient Responses

Overall Experience Score

7.12/10

546 Total Patient Responses

Reception Staff

Score: 92.36/100

537 Total Patient Responses

Nursing Staff

Score: 90.75/100

544 Total Patient Responses

Doctors

Score: 84.62/100

542 Total Patient Responses

Pain Management

Score: 83.53/100

510 Total Patient Responses

Emergency Unit Environment

Score: 89.33/100

534 Total Patient Responses

Responsiveness of Staff

Score: 84.70/100

523 Total Patient Responses

Medication Information

Score: 83.46/100

508 Total Patient Responses

PRIORITISATION

Score: 71.90/100

541 Total Patient Responses