Patient experience survey

1439

Happy Clients

1837

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-02-10 - 2026-02-10

Likely To Recommend Hospital

85.57%

1837 Total Patient Responses

Overall Experience Score

7.83/10

1837 Total Patient Responses

Admission staff

Score: 95.05/100

  • Yes

  • No

1899 Total Patient Responses

Nursing staff

Score: 88.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2251 Total Patient Responses

Doctors

Score: 94.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2056 Total Patient Responses

Pain management

Score: 89.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1897 Total Patient Responses

Hospital environment

Score: 86.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2417 Total Patient Responses

Responsiveness of staff

Score: 87.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1866 Total Patient Responses

Medication information

Score: 84.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1953 Total Patient Responses

Food

Score: 81.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2406 Total Patient Responses

Discharge information

Score: 77.35/100

  • Yes

  • No

2140 Total Patient Responses

Likely To Recommend Hospital

75.66%

674 Total Patient Responses

Overall Experience Score

6.87/10

674 Total Patient Responses

Reception staff

Score: 94.38/100

658 Total Patient Responses

Nursing staff

Score: 89.94/100

764 Total Patient Responses

Doctors

Score: 84.34/100

726 Total Patient Responses

Pain management

Score: 84.00/100

650 Total Patient Responses

Emergency Unit environment

Score: 92.18/100

665 Total Patient Responses

Responsiveness of staff

Score: 84.59/100

649 Total Patient Responses

Medication information

Score: 86.77/100

635 Total Patient Responses

Prioritisation

Score: 72.40/100

826 Total Patient Responses