Patient experience survey

328

Happy Clients

434

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2020-01-17 - 2021-01-17

Likely To Recommend Hospital

76.81%

434 Total Patient Responses

Overall Experience Score

7.80/10

434 Total Patient Responses

Admission Staff

Score: 93.88/100

  • Yes

  • No

429 Total Patient Responses

Nursing Staff

Score: 87.14/100

434 Total Patient Responses

Doctors

Score: 93.29/100

432 Total Patient Responses

Pain Management

Score: 88.04/100

399 Total Patient Responses

Hospital Environment

Score: 85.20/100

423 Total Patient Responses

Responsiveness of Staff

Score: 82.64/100

399 Total Patient Responses

Medication Information

Score: 77.68/100

401 Total Patient Responses

Food

Score: 78.40/100

416 Total Patient Responses

Discharge Information

Score: 74.65/100

434 Total Patient Responses

Likely To Recommend Hospital

76.11%

240 Total Patient Responses

Overall Experience Score

7.55/10

240 Total Patient Responses

Reception Staff

Score: 94.09/100

237 Total Patient Responses

Nursing Staff

Score: 89.79/100

240 Total Patient Responses

Doctors

Score: 86.83/100

237 Total Patient Responses

Pain Management

Score: 86.49/100

222 Total Patient Responses

Emergency Unit Environment

Score: 92.77/100

235 Total Patient Responses

Responsiveness of Staff

Score: 86.90/100

229 Total Patient Responses

Medication Information

Score: 85.02/100

207 Total Patient Responses

PRIORITISATION

Score: 77.45/100

237 Total Patient Responses