Patient experience survey

675

Happy Clients

904

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

75.85%

904 Total Patient Responses

Overall Experience Score

7.62/10

904 Total Patient Responses

Admission Staff

Score: 93.63/100

  • Yes

  • No

887 Total Patient Responses

Nursing Staff

Score: 86.63/100

903 Total Patient Responses

Doctors

Score: 92.81/100

901 Total Patient Responses

Pain Management

Score: 87.12/100

831 Total Patient Responses

Hospital Environment

Score: 83.88/100

881 Total Patient Responses

Responsiveness of Staff

Score: 83.23/100

823 Total Patient Responses

Medication Information

Score: 77.42/100

824 Total Patient Responses

Food

Score: 78.42/100

857 Total Patient Responses

Discharge Information

Score: 70.30/100

904 Total Patient Responses

Likely To Recommend Hospital

72.91%

465 Total Patient Responses

Overall Experience Score

7.26/10

465 Total Patient Responses

Reception Staff

Score: 94.53/100

457 Total Patient Responses

Nursing Staff

Score: 91.34/100

465 Total Patient Responses

Doctors

Score: 85.65/100

460 Total Patient Responses

Pain Management

Score: 83.80/100

432 Total Patient Responses

Emergency Unit Environment

Score: 91.17/100

453 Total Patient Responses

Responsiveness of Staff

Score: 86.39/100

441 Total Patient Responses

Medication Information

Score: 84.35/100

428 Total Patient Responses

PRIORITISATION

Score: 72.71/100

461 Total Patient Responses