Patient experience survey

1426

Happy Clients

1806

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-06-10 - 2026-06-10

Likely To Recommend Hospital

86.27%

1807 Total Patient Responses

Overall Experience Score

7.9/10

1806 Total Patient Responses

Admission staff

Score: 95.01/100

  • Yes

  • No

1847 Total Patient Responses

Nursing staff

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2230 Total Patient Responses

Doctors

Score: 94.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2028 Total Patient Responses

Pain management

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1891 Total Patient Responses

Hospital environment

Score: 87.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2361 Total Patient Responses

Responsiveness of staff

Score: 87.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1846 Total Patient Responses

Medication information

Score: 84.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1906 Total Patient Responses

Food

Score: 83.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2337 Total Patient Responses

Discharge information

Score: 76.80/100

  • Yes

  • No

2108 Total Patient Responses

Likely To Recommend Hospital

76.38%

669 Total Patient Responses

Overall Experience Score

6.93/10

669 Total Patient Responses

Reception staff

Score: 93.71/100

652 Total Patient Responses

Nursing staff

Score: 90.53/100

761 Total Patient Responses

Doctors

Score: 85.33/100

716 Total Patient Responses

Pain management

Score: 84.63/100

644 Total Patient Responses

Emergency Unit environment

Score: 92.04/100

653 Total Patient Responses

Responsiveness of staff

Score: 84.94/100

644 Total Patient Responses

Medication information

Score: 86.70/100

624 Total Patient Responses

Prioritisation

Score: 72.87/100

821 Total Patient Responses