Patient experience survey

298

Happy Clients

371

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2020-05-06 - 2021-05-06

Likely To Recommend Hospital

79.52%

371 Total Patient Responses

Overall Experience Score

8.04/10

371 Total Patient Responses

Admission Staff

Score: 96.16/100

  • Yes

  • No

369 Total Patient Responses

Nursing Staff

Score: 87.84/100

371 Total Patient Responses

Doctors

Score: 94.03/100

368 Total Patient Responses

Pain Management

Score: 87.92/100

346 Total Patient Responses

Hospital Environment

Score: 85.21/100

363 Total Patient Responses

Responsiveness of Staff

Score: 83.04/100

342 Total Patient Responses

Medication Information

Score: 79.52/100

342 Total Patient Responses

Food

Score: 78.85/100

356 Total Patient Responses

Discharge Information

Score: 75.61/100

371 Total Patient Responses

Likely To Recommend Hospital

80.18%

190 Total Patient Responses

Overall Experience Score

7.95/10

190 Total Patient Responses

Reception Staff

Score: 94.59/100

185 Total Patient Responses

Nursing Staff

Score: 90.68/100

190 Total Patient Responses

Doctors

Score: 89.17/100

189 Total Patient Responses

Pain Management

Score: 87.78/100

180 Total Patient Responses

Emergency Unit Environment

Score: 93.05/100

187 Total Patient Responses

Responsiveness of Staff

Score: 90.66/100

182 Total Patient Responses

Medication Information

Score: 87.95/100

166 Total Patient Responses

PRIORITISATION

Score: 81.99/100

189 Total Patient Responses