Patient experience survey

414

Happy Clients

547

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

76.67%

547 Total Patient Responses

Overall Experience Score

7.77/10

547 Total Patient Responses

Admission Staff

Score: 94.21/100

  • Yes

  • No

538 Total Patient Responses

Nursing Staff

Score: 87.11/100

547 Total Patient Responses

Doctors

Score: 93.18/100

545 Total Patient Responses

Pain Management

Score: 87.49/100

497 Total Patient Responses

Hospital Environment

Score: 84.62/100

534 Total Patient Responses

Responsiveness of Staff

Score: 83.50/100

503 Total Patient Responses

Medication Information

Score: 78.29/100

494 Total Patient Responses

Food

Score: 79.51/100

521 Total Patient Responses

Discharge Information

Score: 73.40/100

547 Total Patient Responses

Likely To Recommend Hospital

76.35%

279 Total Patient Responses

Overall Experience Score

7.56/10

279 Total Patient Responses

Reception Staff

Score: 93.09/100

275 Total Patient Responses

Nursing Staff

Score: 90.66/100

279 Total Patient Responses

Doctors

Score: 85.85/100

276 Total Patient Responses

Pain Management

Score: 86.05/100

258 Total Patient Responses

Emergency Unit Environment

Score: 94.16/100

274 Total Patient Responses

Responsiveness of Staff

Score: 87.55/100

265 Total Patient Responses

Medication Information

Score: 84.80/100

250 Total Patient Responses

PRIORITISATION

Score: 76.26/100

275 Total Patient Responses