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Patient experience survey

1441

Happy Clients

1821

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

86.49%

1822 Total Patient Responses

Overall Experience Score

7.91/10

1821 Total Patient Responses

Admission staff

Score: 95.02/100

  • Yes

  • No

1866 Total Patient Responses

Nursing staff

Score: 89.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2244 Total Patient Responses

Doctors

Score: 94.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2040 Total Patient Responses

Pain management

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1901 Total Patient Responses

Hospital environment

Score: 87.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2369 Total Patient Responses

Responsiveness of staff

Score: 87.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1853 Total Patient Responses

Medication information

Score: 84.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1922 Total Patient Responses

Food

Score: 83.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2342 Total Patient Responses

Discharge information

Score: 77.10/100

  • Yes

  • No

2121 Total Patient Responses

Likely To Recommend Hospital

76.35%

651 Total Patient Responses

Overall Experience Score

6.9/10

651 Total Patient Responses

Reception staff

Score: 93.86/100

635 Total Patient Responses

Nursing staff

Score: 90.61/100

741 Total Patient Responses

Doctors

Score: 85.55/100

695 Total Patient Responses

Pain management

Score: 84.85/100

627 Total Patient Responses

Emergency Unit environment

Score: 92.13/100

635 Total Patient Responses

Responsiveness of staff

Score: 84.82/100

626 Total Patient Responses

Medication information

Score: 86.82/100

607 Total Patient Responses

Prioritisation

Score: 72.60/100

799 Total Patient Responses