Patient experience survey

1418

Happy Clients

1878

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

83.27%

1877 Total Patient Responses

Overall Experience Score

7.55/10

1878 Total Patient Responses

Admission staff

Score: 93.77/100

  • Yes

  • No

1950 Total Patient Responses

Nursing staff

Score: 86.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2295 Total Patient Responses

Doctors

Score: 93.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2147 Total Patient Responses

Pain management

Score: 89.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1932 Total Patient Responses

Hospital environment

Score: 85.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2447 Total Patient Responses

Responsiveness of staff

Score: 85.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1906 Total Patient Responses

Medication information

Score: 82.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2050 Total Patient Responses

Food

Score: 80.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2478 Total Patient Responses

Discharge information

Score: 75.35/100

  • Yes

  • No

2210 Total Patient Responses

Likely To Recommend Hospital

68.5%

797 Total Patient Responses

Overall Experience Score

6.01/10

797 Total Patient Responses

Reception staff

Score: 92.69/100

766 Total Patient Responses

Nursing staff

Score: 86.91/100

927 Total Patient Responses

Doctors

Score: 78.95/100

858 Total Patient Responses

Pain management

Score: 76.73/100

752 Total Patient Responses

Emergency Unit environment

Score: 91.51/100

777 Total Patient Responses

Responsiveness of staff

Score: 79.31/100

754 Total Patient Responses

Medication information

Score: 83.36/100

727 Total Patient Responses

Prioritisation

Score: 63.79/100

998 Total Patient Responses