Patient experience survey

1431

Happy Clients

1859

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-10-30 - 2025-10-30

Likely To Recommend Hospital

84.93%

1859 Total Patient Responses

Overall Experience Score

7.7/10

1859 Total Patient Responses

Admission staff

Score: 94.70/100

  • Yes

  • No

1930 Total Patient Responses

Nursing staff

Score: 88.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2268 Total Patient Responses

Doctors

Score: 94.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2093 Total Patient Responses

Pain management

Score: 90.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1906 Total Patient Responses

Hospital environment

Score: 86.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2434 Total Patient Responses

Responsiveness of staff

Score: 87.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1884 Total Patient Responses

Medication information

Score: 84.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2004 Total Patient Responses

Food

Score: 79.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2434 Total Patient Responses

Discharge information

Score: 76.86/100

  • Yes

  • No

2176 Total Patient Responses

Likely To Recommend Hospital

71.83%

678 Total Patient Responses

Overall Experience Score

6.4/10

678 Total Patient Responses

Reception staff

Score: 93.72/100

653 Total Patient Responses

Nursing staff

Score: 89.02/100

774 Total Patient Responses

Doctors

Score: 81.00/100

732 Total Patient Responses

Pain management

Score: 81.22/100

639 Total Patient Responses

Emergency Unit environment

Score: 91.09/100

662 Total Patient Responses

Responsiveness of staff

Score: 83.46/100

641 Total Patient Responses

Medication information

Score: 86.98/100

630 Total Patient Responses

Prioritisation

Score: 69.05/100

841 Total Patient Responses