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Patient experience survey

1482

Happy Clients

1932

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-08-09 - 2025-08-09

Likely To Recommend Hospital

84.57%

1932 Total Patient Responses

Overall Experience Score

7.68/10

1932 Total Patient Responses

Admission staff

Score: 94.47/100

  • Yes

  • No

2002 Total Patient Responses

Nursing staff

Score: 88.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2341 Total Patient Responses

Doctors

Score: 94.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2186 Total Patient Responses

Pain management

Score: 90.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1985 Total Patient Responses

Hospital environment

Score: 86.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2511 Total Patient Responses

Responsiveness of staff

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1957 Total Patient Responses

Medication information

Score: 83.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2086 Total Patient Responses

Food

Score: 79.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2528 Total Patient Responses

Discharge information

Score: 76.99/100

  • Yes

  • No

2264 Total Patient Responses

Likely To Recommend Hospital

70.69%

713 Total Patient Responses

Overall Experience Score

6.24/10

713 Total Patient Responses

Reception staff

Score: 93.89/100

687 Total Patient Responses

Nursing staff

Score: 88.28/100

817 Total Patient Responses

Doctors

Score: 80.10/100

764 Total Patient Responses

Pain management

Score: 79.55/100

665 Total Patient Responses

Emergency Unit environment

Score: 91.82/100

697 Total Patient Responses

Responsiveness of staff

Score: 81.07/100

676 Total Patient Responses

Medication information

Score: 86.22/100

653 Total Patient Responses

Prioritisation

Score: 66.16/100

884 Total Patient Responses