Patient experience survey

1389

Happy Clients

1823

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-10-09 - 2025-10-09

Likely To Recommend Hospital

84.32%

1823 Total Patient Responses

Overall Experience Score

7.62/10

1823 Total Patient Responses

Admission staff

Score: 94.53/100

  • Yes

  • No

1893 Total Patient Responses

Nursing staff

Score: 88.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2216 Total Patient Responses

Doctors

Score: 93.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2073 Total Patient Responses

Pain management

Score: 89.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1864 Total Patient Responses

Hospital environment

Score: 85.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2389 Total Patient Responses

Responsiveness of staff

Score: 86.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1850 Total Patient Responses

Medication information

Score: 83.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1972 Total Patient Responses

Food

Score: 79.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2394 Total Patient Responses

Discharge information

Score: 76.63/100

  • Yes

  • No

2140 Total Patient Responses

Likely To Recommend Hospital

70.85%

662 Total Patient Responses

Overall Experience Score

6.28/10

662 Total Patient Responses

Reception staff

Score: 93.72/100

637 Total Patient Responses

Nursing staff

Score: 88.37/100

758 Total Patient Responses

Doctors

Score: 80.08/100

711 Total Patient Responses

Pain management

Score: 79.64/100

619 Total Patient Responses

Emergency Unit environment

Score: 90.87/100

646 Total Patient Responses

Responsiveness of staff

Score: 82.40/100

625 Total Patient Responses

Medication information

Score: 86.04/100

609 Total Patient Responses

Prioritisation

Score: 67.59/100

822 Total Patient Responses