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Patient experience survey

1463

Happy Clients

1889

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

85.23%

1889 Total Patient Responses

Overall Experience Score

7.75/10

1889 Total Patient Responses

Admission staff

Score: 94.71/100

  • Yes

  • No

1962 Total Patient Responses

Nursing staff

Score: 88.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2311 Total Patient Responses

Doctors

Score: 94.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2122 Total Patient Responses

Pain management

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1935 Total Patient Responses

Hospital environment

Score: 86.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2480 Total Patient Responses

Responsiveness of staff

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1904 Total Patient Responses

Medication information

Score: 84.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2028 Total Patient Responses

Food

Score: 79.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2474 Total Patient Responses

Discharge information

Score: 77.07/100

  • Yes

  • No

2208 Total Patient Responses

Likely To Recommend Hospital

72.22%

684 Total Patient Responses

Overall Experience Score

6.42/10

684 Total Patient Responses

Reception staff

Score: 93.94/100

660 Total Patient Responses

Nursing staff

Score: 89.08/100

777 Total Patient Responses

Doctors

Score: 81.47/100

740 Total Patient Responses

Pain management

Score: 81.14/100

647 Total Patient Responses

Emergency Unit environment

Score: 91.32/100

668 Total Patient Responses

Responsiveness of staff

Score: 83.33/100

648 Total Patient Responses

Medication information

Score: 86.50/100

637 Total Patient Responses

Prioritisation

Score: 69.03/100

845 Total Patient Responses