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Patient experience survey

1463

Happy Clients

1911

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-07-20 - 2025-07-20

Likely To Recommend Hospital

84.35%

1911 Total Patient Responses

Overall Experience Score

7.65/10

1911 Total Patient Responses

Admission staff

Score: 94.50/100

  • Yes

  • No

1979 Total Patient Responses

Nursing staff

Score: 88.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2322 Total Patient Responses

Doctors

Score: 94.03/100

  • Always

  • Usually

  • Sometimes

  • Never

2165 Total Patient Responses

Pain management

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1954 Total Patient Responses

Hospital environment

Score: 86.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2483 Total Patient Responses

Responsiveness of staff

Score: 86.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1930 Total Patient Responses

Medication information

Score: 83.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2068 Total Patient Responses

Food

Score: 80.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2494 Total Patient Responses

Discharge information

Score: 77.00/100

  • Yes

  • No

2243 Total Patient Responses

Likely To Recommend Hospital

70.42%

720 Total Patient Responses

Overall Experience Score

6.22/10

720 Total Patient Responses

Reception staff

Score: 93.66/100

694 Total Patient Responses

Nursing staff

Score: 87.91/100

826 Total Patient Responses

Doctors

Score: 79.91/100

773 Total Patient Responses

Pain management

Score: 79.11/100

675 Total Patient Responses

Emergency Unit environment

Score: 91.89/100

703 Total Patient Responses

Responsiveness of staff

Score: 80.67/100

683 Total Patient Responses

Medication information

Score: 86.32/100

658 Total Patient Responses

Prioritisation

Score: 65.91/100

894 Total Patient Responses