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Patient experience survey

1446

Happy Clients

1826

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

86.43%

1827 Total Patient Responses

Overall Experience Score

7.92/10

1826 Total Patient Responses

Admission staff

Score: 95.44/100

  • Yes

  • No

1874 Total Patient Responses

Nursing staff

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2248 Total Patient Responses

Doctors

Score: 95.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2040 Total Patient Responses

Pain management

Score: 89.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1884 Total Patient Responses

Hospital environment

Score: 86.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2392 Total Patient Responses

Responsiveness of staff

Score: 88.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1850 Total Patient Responses

Medication information

Score: 84.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1931 Total Patient Responses

Food

Score: 82.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2358 Total Patient Responses

Discharge information

Score: 77.66/100

  • Yes

  • No

2128 Total Patient Responses

Likely To Recommend Hospital

76.97%

647 Total Patient Responses

Overall Experience Score

6.97/10

647 Total Patient Responses

Reception staff

Score: 94.16/100

634 Total Patient Responses

Nursing staff

Score: 90.19/100

736 Total Patient Responses

Doctors

Score: 85.90/100

690 Total Patient Responses

Pain management

Score: 85.10/100

624 Total Patient Responses

Emergency Unit environment

Score: 92.28/100

635 Total Patient Responses

Responsiveness of staff

Score: 84.96/100

625 Total Patient Responses

Medication information

Score: 87.40/100

611 Total Patient Responses

Prioritisation

Score: 73.60/100

785 Total Patient Responses