Patient experience survey

1422

Happy Clients

1860

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-09-19 - 2025-09-19

Likely To Recommend Hospital

84.62%

1860 Total Patient Responses

Overall Experience Score

7.65/10

1860 Total Patient Responses

Admission staff

Score: 94.73/100

  • Yes

  • No

1928 Total Patient Responses

Nursing staff

Score: 88.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2260 Total Patient Responses

Doctors

Score: 94.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2112 Total Patient Responses

Pain management

Score: 90.07/100

  • Always

  • Usually

  • Sometimes

  • Never

1900 Total Patient Responses

Hospital environment

Score: 85.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2431 Total Patient Responses

Responsiveness of staff

Score: 87.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1875 Total Patient Responses

Medication information

Score: 84.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2007 Total Patient Responses

Food

Score: 79.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2437 Total Patient Responses

Discharge information

Score: 76.88/100

  • Yes

  • No

2177 Total Patient Responses

Likely To Recommend Hospital

70.31%

677 Total Patient Responses

Overall Experience Score

6.21/10

677 Total Patient Responses

Reception staff

Score: 93.26/100

653 Total Patient Responses

Nursing staff

Score: 88.02/100

779 Total Patient Responses

Doctors

Score: 79.69/100

727 Total Patient Responses

Pain management

Score: 79.08/100

631 Total Patient Responses

Emergency Unit environment

Score: 91.21/100

660 Total Patient Responses

Responsiveness of staff

Score: 81.53/100

639 Total Patient Responses

Medication information

Score: 85.78/100

619 Total Patient Responses

Prioritisation

Score: 66.36/100

845 Total Patient Responses