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Patient experience survey

1424

Happy Clients

1813

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

85.84%

1814 Total Patient Responses

Overall Experience Score

7.86/10

1813 Total Patient Responses

Admission staff

Score: 95.19/100

  • Yes

  • No

1871 Total Patient Responses

Nursing staff

Score: 88.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2226 Total Patient Responses

Doctors

Score: 94.86/100

  • Always

  • Usually

  • Sometimes

  • Never

2025 Total Patient Responses

Pain management

Score: 89.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1874 Total Patient Responses

Hospital environment

Score: 86.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2386 Total Patient Responses

Responsiveness of staff

Score: 87.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1846 Total Patient Responses

Medication information

Score: 84.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1921 Total Patient Responses

Food

Score: 81.93/100

  • Always

  • Usually

  • Sometimes

  • Never

2359 Total Patient Responses

Discharge information

Score: 77.33/100

  • Yes

  • No

2115 Total Patient Responses

Likely To Recommend Hospital

76.61%

654 Total Patient Responses

Overall Experience Score

6.96/10

654 Total Patient Responses

Reception staff

Score: 94.53/100

640 Total Patient Responses

Nursing staff

Score: 90.16/100

742 Total Patient Responses

Doctors

Score: 85.39/100

699 Total Patient Responses

Pain management

Score: 84.90/100

629 Total Patient Responses

Emergency Unit environment

Score: 92.38/100

643 Total Patient Responses

Responsiveness of staff

Score: 84.87/100

628 Total Patient Responses

Medication information

Score: 87.48/100

615 Total Patient Responses

Prioritisation

Score: 73.48/100

794 Total Patient Responses