Patient experience survey

1444

Happy Clients

1892

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-08-30 - 2025-08-30

Likely To Recommend Hospital

84.36%

1892 Total Patient Responses

Overall Experience Score

7.63/10

1892 Total Patient Responses

Admission staff

Score: 94.70/100

  • Yes

  • No

1961 Total Patient Responses

Nursing staff

Score: 88.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2298 Total Patient Responses

Doctors

Score: 93.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2144 Total Patient Responses

Pain management

Score: 90.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1930 Total Patient Responses

Hospital environment

Score: 86.03/100

  • Always

  • Usually

  • Sometimes

  • Never

2470 Total Patient Responses

Responsiveness of staff

Score: 87.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1915 Total Patient Responses

Medication information

Score: 83.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2044 Total Patient Responses

Food

Score: 79.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2474 Total Patient Responses

Discharge information

Score: 76.74/100

  • Yes

  • No

2215 Total Patient Responses

Likely To Recommend Hospital

70.55%

696 Total Patient Responses

Overall Experience Score

6.24/10

696 Total Patient Responses

Reception staff

Score: 93.60/100

672 Total Patient Responses

Nursing staff

Score: 87.85/100

806 Total Patient Responses

Doctors

Score: 80.08/100

744 Total Patient Responses

Pain management

Score: 79.23/100

650 Total Patient Responses

Emergency Unit environment

Score: 91.47/100

680 Total Patient Responses

Responsiveness of staff

Score: 81.09/100

661 Total Patient Responses

Medication information

Score: 86.32/100

636 Total Patient Responses

Prioritisation

Score: 66.10/100

869 Total Patient Responses