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Patient experience survey

1433

Happy Clients

1828

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

85.61%

1828 Total Patient Responses

Overall Experience Score

7.84/10

1828 Total Patient Responses

Admission staff

Score: 95.15/100

  • Yes

  • No

1888 Total Patient Responses

Nursing staff

Score: 88.87/100

  • Always

  • Usually

  • Sometimes

  • Never

2238 Total Patient Responses

Doctors

Score: 94.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2045 Total Patient Responses

Pain management

Score: 89.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1885 Total Patient Responses

Hospital environment

Score: 86.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2402 Total Patient Responses

Responsiveness of staff

Score: 87.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1856 Total Patient Responses

Medication information

Score: 84.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1941 Total Patient Responses

Food

Score: 81.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2391 Total Patient Responses

Discharge information

Score: 77.32/100

  • Yes

  • No

2134 Total Patient Responses

Likely To Recommend Hospital

76.23%

669 Total Patient Responses

Overall Experience Score

6.92/10

669 Total Patient Responses

Reception staff

Score: 94.35/100

655 Total Patient Responses

Nursing staff

Score: 90.13/100

758 Total Patient Responses

Doctors

Score: 84.57/100

715 Total Patient Responses

Pain management

Score: 84.50/100

645 Total Patient Responses

Emergency Unit environment

Score: 92.40/100

658 Total Patient Responses

Responsiveness of staff

Score: 85.07/100

643 Total Patient Responses

Medication information

Score: 87.54/100

626 Total Patient Responses

Prioritisation

Score: 72.62/100

820 Total Patient Responses