×

Patient experience survey

1434

Happy Clients

1881

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

83.79%

1881 Total Patient Responses

Overall Experience Score

7.62/10

1881 Total Patient Responses

Admission staff

Score: 94.41/100

  • Yes

  • No

1952 Total Patient Responses

Nursing staff

Score: 87.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2295 Total Patient Responses

Doctors

Score: 94.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2143 Total Patient Responses

Pain management

Score: 89.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1931 Total Patient Responses

Hospital environment

Score: 85.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2443 Total Patient Responses

Responsiveness of staff

Score: 86.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1908 Total Patient Responses

Medication information

Score: 82.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2050 Total Patient Responses

Food

Score: 79.78/100

  • Always

  • Usually

  • Sometimes

  • Never

2473 Total Patient Responses

Discharge information

Score: 76.02/100

  • Yes

  • No

2219 Total Patient Responses

Likely To Recommend Hospital

70.07%

735 Total Patient Responses

Overall Experience Score

6.16/10

735 Total Patient Responses

Reception staff

Score: 93.21/100

707 Total Patient Responses

Nursing staff

Score: 87.57/100

852 Total Patient Responses

Doctors

Score: 79.91/100

795 Total Patient Responses

Pain management

Score: 77.97/100

690 Total Patient Responses

Emergency Unit environment

Score: 91.93/100

719 Total Patient Responses

Responsiveness of staff

Score: 80.63/100

697 Total Patient Responses

Medication information

Score: 85.59/100

673 Total Patient Responses

Prioritisation

Score: 65.94/100

919 Total Patient Responses