Patient experience survey

1409

Happy Clients

1856

Surveys Completed

Life Chatsmed Garden Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

83.35%

1856 Total Patient Responses

Overall Experience Score

7.59/10

1856 Total Patient Responses

Admission staff

Score: 94.17/100

  • Yes

  • No

1926 Total Patient Responses

Nursing staff

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2267 Total Patient Responses

Doctors

Score: 93.85/100

  • Always

  • Usually

  • Sometimes

  • Never

2121 Total Patient Responses

Pain management

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1908 Total Patient Responses

Hospital environment

Score: 85.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2412 Total Patient Responses

Responsiveness of staff

Score: 86.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1886 Total Patient Responses

Medication information

Score: 82.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2023 Total Patient Responses

Food

Score: 79.71/100

  • Always

  • Usually

  • Sometimes

  • Never

2435 Total Patient Responses

Discharge information

Score: 75.54/100

  • Yes

  • No

2188 Total Patient Responses

Likely To Recommend Hospital

69.26%

771 Total Patient Responses

Overall Experience Score

6.08/10

771 Total Patient Responses

Reception staff

Score: 92.44/100

741 Total Patient Responses

Nursing staff

Score: 87.08/100

898 Total Patient Responses

Doctors

Score: 79.32/100

833 Total Patient Responses

Pain management

Score: 77.24/100

725 Total Patient Responses

Emergency Unit environment

Score: 91.63/100

753 Total Patient Responses

Responsiveness of staff

Score: 79.48/100

731 Total Patient Responses

Medication information

Score: 84.28/100

706 Total Patient Responses

Prioritisation

Score: 64.71/100

964 Total Patient Responses