Patient experience survey

1718

Happy Clients

2041

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2021-01-24 - 2022-01-24

Likely To Recommend Hospital

84.55%

2041 Total Patient Responses

Overall Experience Score

8.22/10

2041 Total Patient Responses

Admission Staff

Score: 95.59/100

  • Yes

  • No

1998 Total Patient Responses

Nursing Staff

Score: 86.04/100

2040 Total Patient Responses

Doctors

Score: 95.36/100

2035 Total Patient Responses

Pain Management

Score: 89.01/100

1787 Total Patient Responses

Hospital Environment

Score: 81.81/100

1975 Total Patient Responses

Responsiveness of Staff

Score: 82.60/100

1745 Total Patient Responses

Medication Information

Score: 69.36/100

1639 Total Patient Responses

Food

Score: 81.48/100

1919 Total Patient Responses

Discharge Information

Score: 70.31/100

2041 Total Patient Responses

Likely To Recommend Hospital

78.79%

806 Total Patient Responses

Overall Experience Score

7.60/10

806 Total Patient Responses

Reception Staff

Score: 91.56/100

782 Total Patient Responses

Nursing Staff

Score: 90.61/100

803 Total Patient Responses

Doctors

Score: 92.94/100

795 Total Patient Responses

Pain Management

Score: 86.69/100

714 Total Patient Responses

Emergency Unit Environment

Score: 91.21/100

774 Total Patient Responses

Responsiveness of Staff

Score: 85.88/100

758 Total Patient Responses

Medication Information

Score: 86.18/100

709 Total Patient Responses

PRIORITISATION

Score: 69.23/100

796 Total Patient Responses