Patient experience survey

2993

Happy Clients

3377

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

88.55%

3377 Total Patient Responses

Overall Experience Score

8.55/10

3377 Total Patient Responses

Admission Staff

Score: 97.07/100

  • Yes

  • No

3339 Total Patient Responses

Nursing Staff

Score: 89.56/100

3374 Total Patient Responses

Doctors

Score: 96.02/100

3359 Total Patient Responses

Pain Management

Score: 91.16/100

2890 Total Patient Responses

Hospital Environment

Score: 83.43/100

3241 Total Patient Responses

Responsiveness of Staff

Score: 86.08/100

2709 Total Patient Responses

Medication Information

Score: 73.50/100

2564 Total Patient Responses

Food

Score: 85.12/100

3160 Total Patient Responses

Discharge Information

Score: 73.07/100

3377 Total Patient Responses

Likely To Recommend Hospital

80.74%

1301 Total Patient Responses

Overall Experience Score

7.77/10

1301 Total Patient Responses

Reception Staff

Score: 95.15/100

1279 Total Patient Responses

Nursing Staff

Score: 94.20/100

1294 Total Patient Responses

Doctors

Score: 91.92/100

1283 Total Patient Responses

Pain Management

Score: 87.06/100

1167 Total Patient Responses

Emergency Unit Environment

Score: 93.91/100

1281 Total Patient Responses

Responsiveness of Staff

Score: 90.36/100

1183 Total Patient Responses

Medication Information

Score: 88.64/100

1153 Total Patient Responses

PRIORITISATION

Score: 71.69/100

1284 Total Patient Responses