Patient experience survey

1705

Happy Clients

1966

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

87.24%

1966 Total Patient Responses

Overall Experience Score

8.43/10

1966 Total Patient Responses

Admission Staff

Score: 95.44/100

  • Yes

  • No

1923 Total Patient Responses

Nursing Staff

Score: 88.95/100

1964 Total Patient Responses

Doctors

Score: 95.97/100

1955 Total Patient Responses

Pain Management

Score: 90.87/100

1696 Total Patient Responses

Hospital Environment

Score: 81.81/100

1887 Total Patient Responses

Responsiveness of Staff

Score: 85.80/100

1629 Total Patient Responses

Medication Information

Score: 73.64/100

1495 Total Patient Responses

Food

Score: 83.47/100

1851 Total Patient Responses

Discharge Information

Score: 73.93/100

1966 Total Patient Responses

Likely To Recommend Hospital

80.23%

954 Total Patient Responses

Overall Experience Score

7.80/10

954 Total Patient Responses

Reception Staff

Score: 93.13/100

931 Total Patient Responses

Nursing Staff

Score: 93.05/100

948 Total Patient Responses

Doctors

Score: 91.79/100

933 Total Patient Responses

Pain Management

Score: 87.58/100

821 Total Patient Responses

Emergency Unit Environment

Score: 94.34/100

918 Total Patient Responses

Responsiveness of Staff

Score: 88.51/100

879 Total Patient Responses

Medication Information

Score: 88.54/100

820 Total Patient Responses

PRIORITISATION

Score: 71.23/100

936 Total Patient Responses