Patient experience survey

3250

Happy Clients

3695

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2017-07-18 - 2018-07-18

Likely To Recommend Hospital

87.64%

3695 Total Patient Responses

Overall Experience Score

8.48/10

3695 Total Patient Responses

Admission Staff

Score: 96.90/100

  • Yes

  • No

3646 Total Patient Responses

Nursing Staff

Score: 89.11/100

3690 Total Patient Responses

Doctors

Score: 95.72/100

3671 Total Patient Responses

Pain Management

Score: 90.93/100

3196 Total Patient Responses

Hospital Environment

Score: 82.93/100

3538 Total Patient Responses

Responsiveness of Staff

Score: 85.05/100

2987 Total Patient Responses

Medication Information

Score: 72.12/100

2832 Total Patient Responses

Food

Score: 83.92/100

3452 Total Patient Responses

Discharge Information

Score: 72.81/100

3695 Total Patient Responses

Likely To Recommend Hospital

79.08%

1453 Total Patient Responses

Overall Experience Score

7.60/10

1453 Total Patient Responses

Reception Staff

Score: 96.36/100

1430 Total Patient Responses

Nursing Staff

Score: 94.20/100

1442 Total Patient Responses

Doctors

Score: 91.33/100

1422 Total Patient Responses

Pain Management

Score: 86.29/100

1291 Total Patient Responses

Emergency Unit Environment

Score: 94.65/100

1421 Total Patient Responses

Responsiveness of Staff

Score: 88.27/100

1321 Total Patient Responses

Medication Information

Score: 85.94/100

1273 Total Patient Responses

PRIORITISATION

Score: 67.74/100

1430 Total Patient Responses