×

Patient experience survey

4074

Happy Clients

4733

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-06-18 - 2025-06-18

Likely To Recommend Hospital

92.58%

4732 Total Patient Responses

Overall Experience Score

8.61/10

4733 Total Patient Responses

Admission staff

Score: 96.59/100

  • Yes

  • No

4768 Total Patient Responses

Nursing staff

Score: 90.51/100

  • Always

  • Usually

  • Sometimes

  • Never

6163 Total Patient Responses

Doctors

Score: 97.17/100

  • Always

  • Usually

  • Sometimes

  • Never

5364 Total Patient Responses

Pain management

Score: 92.47/100

  • Always

  • Usually

  • Sometimes

  • Never

4549 Total Patient Responses

Hospital environment

Score: 84.94/100

  • Always

  • Usually

  • Sometimes

  • Never

6399 Total Patient Responses

Responsiveness of staff

Score: 87.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4669 Total Patient Responses

Medication information

Score: 74.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4856 Total Patient Responses

Food

Score: 86.09/100

  • Always

  • Usually

  • Sometimes

  • Never

5920 Total Patient Responses

Discharge information

Score: 70.48/100

  • Yes

  • No

5793 Total Patient Responses

Likely To Recommend Hospital

83.5%

2776 Total Patient Responses

Overall Experience Score

7.52/10

2776 Total Patient Responses

Reception staff

Score: 95.37/100

2721 Total Patient Responses

Nursing staff

Score: 93.18/100

3099 Total Patient Responses

Doctors

Score: 90.16/100

2926 Total Patient Responses

Pain management

Score: 87.13/100

2487 Total Patient Responses

Emergency Unit environment

Score: 95.23/100

2744 Total Patient Responses

Responsiveness of staff

Score: 88.03/100

2589 Total Patient Responses

Medication information

Score: 85.53/100

2433 Total Patient Responses

Prioritisation

Score: 69.17/100

3551 Total Patient Responses