Patient experience survey

3089

Happy Clients

3510

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

87.87%

3510 Total Patient Responses

Overall Experience Score

8.50/10

3510 Total Patient Responses

Admission Staff

Score: 96.86/100

  • Yes

  • No

3468 Total Patient Responses

Nursing Staff

Score: 89.09/100

3504 Total Patient Responses

Doctors

Score: 95.81/100

3487 Total Patient Responses

Pain Management

Score: 90.75/100

3031 Total Patient Responses

Hospital Environment

Score: 82.85/100

3357 Total Patient Responses

Responsiveness of Staff

Score: 85.30/100

2828 Total Patient Responses

Medication Information

Score: 72.65/100

2677 Total Patient Responses

Food

Score: 84.44/100

3284 Total Patient Responses

Discharge Information

Score: 72.76/100

3510 Total Patient Responses

Likely To Recommend Hospital

79.29%

1337 Total Patient Responses

Overall Experience Score

7.65/10

1337 Total Patient Responses

Reception Staff

Score: 95.53/100

1319 Total Patient Responses

Nursing Staff

Score: 93.74/100

1330 Total Patient Responses

Doctors

Score: 91.59/100

1312 Total Patient Responses

Pain Management

Score: 85.77/100

1188 Total Patient Responses

Emergency Unit Environment

Score: 93.38/100

1315 Total Patient Responses

Responsiveness of Staff

Score: 88.78/100

1221 Total Patient Responses

Medication Information

Score: 86.92/100

1177 Total Patient Responses

PRIORITISATION

Score: 68.73/100

1316 Total Patient Responses