Patient experience survey

3569

Happy Clients

4089

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-09-22 - 2026-09-22

Likely To Recommend Hospital

92.64%

4089 Total Patient Responses

Overall Experience Score

8.73/10

4089 Total Patient Responses

Admission staff

Score: 95.86/100

  • Yes

  • No

4154 Total Patient Responses

Nursing staff

Score: 92.08/100

  • Always

  • Usually

  • Sometimes

  • Never

5161 Total Patient Responses

Doctors

Score: 97.14/100

  • Always

  • Usually

  • Sometimes

  • Never

4582 Total Patient Responses

Pain management

Score: 94.19/100

  • Always

  • Usually

  • Sometimes

  • Never

3887 Total Patient Responses

Hospital environment

Score: 86.40/100

  • Always

  • Usually

  • Sometimes

  • Never

5552 Total Patient Responses

Responsiveness of staff

Score: 89.33/100

  • Always

  • Usually

  • Sometimes

  • Never

4052 Total Patient Responses

Medication information

Score: 76.11/100

  • Always

  • Usually

  • Sometimes

  • Never

4180 Total Patient Responses

Food

Score: 87.62/100

  • Always

  • Usually

  • Sometimes

  • Never

5087 Total Patient Responses

Discharge information

Score: 73.13/100

  • Yes

  • No

4972 Total Patient Responses

Likely To Recommend Hospital

81.87%

2344 Total Patient Responses

Overall Experience Score

7.39/10

2344 Total Patient Responses

Reception staff

Score: 95.15/100

2291 Total Patient Responses

Nursing staff

Score: 92.73/100

2637 Total Patient Responses

Doctors

Score: 89.14/100

2462 Total Patient Responses

Pain management

Score: 86.24/100

2144 Total Patient Responses

Emergency Unit environment

Score: 95.87/100

2301 Total Patient Responses

Responsiveness of staff

Score: 87.85/100

2156 Total Patient Responses

Medication information

Score: 84.04/100

2080 Total Patient Responses

Prioritisation

Score: 69.93/100

2956 Total Patient Responses