Patient experience survey

3758

Happy Clients

4277

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-06-24 - 2026-06-24

Likely To Recommend Hospital

92.62%

4277 Total Patient Responses

Overall Experience Score

8.78/10

4277 Total Patient Responses

Admission staff

Score: 95.85/100

  • Yes

  • No

4354 Total Patient Responses

Nursing staff

Score: 92.29/100

  • Always

  • Usually

  • Sometimes

  • Never

5402 Total Patient Responses

Doctors

Score: 97.18/100

  • Always

  • Usually

  • Sometimes

  • Never

4785 Total Patient Responses

Pain management

Score: 93.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4071 Total Patient Responses

Hospital environment

Score: 85.93/100

  • Always

  • Usually

  • Sometimes

  • Never

5838 Total Patient Responses

Responsiveness of staff

Score: 88.84/100

  • Always

  • Usually

  • Sometimes

  • Never

4227 Total Patient Responses

Medication information

Score: 76.43/100

  • Always

  • Usually

  • Sometimes

  • Never

4363 Total Patient Responses

Food

Score: 87.87/100

  • Always

  • Usually

  • Sometimes

  • Never

5349 Total Patient Responses

Discharge information

Score: 72.77/100

  • Yes

  • No

5198 Total Patient Responses

Likely To Recommend Hospital

81.57%

2410 Total Patient Responses

Overall Experience Score

7.34/10

2411 Total Patient Responses

Reception staff

Score: 94.97/100

2368 Total Patient Responses

Nursing staff

Score: 92.75/100

2714 Total Patient Responses

Doctors

Score: 89.28/100

2536 Total Patient Responses

Pain management

Score: 85.92/100

2195 Total Patient Responses

Emergency Unit environment

Score: 96.04/100

2374 Total Patient Responses

Responsiveness of staff

Score: 87.84/100

2229 Total Patient Responses

Medication information

Score: 84.76/100

2139 Total Patient Responses

Prioritisation

Score: 68.60/100

3052 Total Patient Responses