Patient experience survey

2048

Happy Clients

2422

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

84.88%

2422 Total Patient Responses

Overall Experience Score

8.24/10

2422 Total Patient Responses

Admission Staff

Score: 95.34/100

  • Yes

  • No

2370 Total Patient Responses

Nursing Staff

Score: 86.18/100

2421 Total Patient Responses

Doctors

Score: 95.19/100

2412 Total Patient Responses

Pain Management

Score: 88.94/100

2124 Total Patient Responses

Hospital Environment

Score: 81.11/100

2348 Total Patient Responses

Responsiveness of Staff

Score: 82.80/100

2062 Total Patient Responses

Medication Information

Score: 69.24/100

1926 Total Patient Responses

Food

Score: 81.81/100

2271 Total Patient Responses

Discharge Information

Score: 70.60/100

2422 Total Patient Responses

Likely To Recommend Hospital

79.11%

954 Total Patient Responses

Overall Experience Score

7.62/10

954 Total Patient Responses

Reception Staff

Score: 91.77/100

924 Total Patient Responses

Nursing Staff

Score: 90.35/100

951 Total Patient Responses

Doctors

Score: 92.72/100

933 Total Patient Responses

Pain Management

Score: 86.22/100

842 Total Patient Responses

Emergency Unit Environment

Score: 91.57/100

913 Total Patient Responses

Responsiveness of Staff

Score: 85.62/100

883 Total Patient Responses

Medication Information

Score: 85.16/100

822 Total Patient Responses

PRIORITISATION

Score: 69.46/100

941 Total Patient Responses