Patient experience survey

3573

Happy Clients

4082

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-09-02 - 2026-09-02

Likely To Recommend Hospital

92.62%

4082 Total Patient Responses

Overall Experience Score

8.75/10

4082 Total Patient Responses

Admission staff

Score: 95.81/100

  • Yes

  • No

4155 Total Patient Responses

Nursing staff

Score: 92.29/100

  • Always

  • Usually

  • Sometimes

  • Never

5136 Total Patient Responses

Doctors

Score: 97.30/100

  • Always

  • Usually

  • Sometimes

  • Never

4572 Total Patient Responses

Pain management

Score: 94.19/100

  • Always

  • Usually

  • Sometimes

  • Never

3892 Total Patient Responses

Hospital environment

Score: 86.23/100

  • Always

  • Usually

  • Sometimes

  • Never

5557 Total Patient Responses

Responsiveness of staff

Score: 89.40/100

  • Always

  • Usually

  • Sometimes

  • Never

4033 Total Patient Responses

Medication information

Score: 76.08/100

  • Always

  • Usually

  • Sometimes

  • Never

4170 Total Patient Responses

Food

Score: 87.54/100

  • Always

  • Usually

  • Sometimes

  • Never

5099 Total Patient Responses

Discharge information

Score: 73.25/100

  • Yes

  • No

4967 Total Patient Responses

Likely To Recommend Hospital

81.91%

2349 Total Patient Responses

Overall Experience Score

7.39/10

2350 Total Patient Responses

Reception staff

Score: 94.95/100

2299 Total Patient Responses

Nursing staff

Score: 92.79/100

2643 Total Patient Responses

Doctors

Score: 89.05/100

2472 Total Patient Responses

Pain management

Score: 86.32/100

2149 Total Patient Responses

Emergency Unit environment

Score: 96.06/100

2310 Total Patient Responses

Responsiveness of staff

Score: 87.94/100

2155 Total Patient Responses

Medication information

Score: 84.34/100

2082 Total Patient Responses

Prioritisation

Score: 70.00/100

2971 Total Patient Responses