Patient experience survey

3371

Happy Clients

3766

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

89.01%

3766 Total Patient Responses

Overall Experience Score

8.59/10

3766 Total Patient Responses

Admission Staff

Score: 96.96/100

  • Yes

  • No

3711 Total Patient Responses

Nursing Staff

Score: 89.92/100

3764 Total Patient Responses

Doctors

Score: 95.93/100

3754 Total Patient Responses

Pain Management

Score: 91.52/100

3283 Total Patient Responses

Hospital Environment

Score: 83.68/100

3617 Total Patient Responses

Responsiveness of Staff

Score: 86.85/100

3070 Total Patient Responses

Medication Information

Score: 74.75/100

2913 Total Patient Responses

Food

Score: 85.12/100

3526 Total Patient Responses

Discharge Information

Score: 74.03/100

3766 Total Patient Responses

Likely To Recommend Hospital

81.06%

1557 Total Patient Responses

Overall Experience Score

7.83/10

1557 Total Patient Responses

Reception Staff

Score: 94.76/100

1527 Total Patient Responses

Nursing Staff

Score: 94.10/100

1548 Total Patient Responses

Doctors

Score: 92.00/100

1539 Total Patient Responses

Pain Management

Score: 86.93/100

1393 Total Patient Responses

Emergency Unit Environment

Score: 94.56/100

1527 Total Patient Responses

Responsiveness of Staff

Score: 89.88/100

1403 Total Patient Responses

Medication Information

Score: 87.04/100

1381 Total Patient Responses

PRIORITISATION

Score: 71.91/100

1540 Total Patient Responses