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Patient experience survey

3617

Happy Clients

4127

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-08-12 - 2026-08-12

Likely To Recommend Hospital

92.56%

4127 Total Patient Responses

Overall Experience Score

8.77/10

4127 Total Patient Responses

Admission staff

Score: 95.79/100

  • Yes

  • No

4198 Total Patient Responses

Nursing staff

Score: 92.31/100

  • Always

  • Usually

  • Sometimes

  • Never

5196 Total Patient Responses

Doctors

Score: 97.21/100

  • Always

  • Usually

  • Sometimes

  • Never

4614 Total Patient Responses

Pain management

Score: 94.12/100

  • Always

  • Usually

  • Sometimes

  • Never

3934 Total Patient Responses

Hospital environment

Score: 86.20/100

  • Always

  • Usually

  • Sometimes

  • Never

5615 Total Patient Responses

Responsiveness of staff

Score: 89.29/100

  • Always

  • Usually

  • Sometimes

  • Never

4068 Total Patient Responses

Medication information

Score: 76.32/100

  • Always

  • Usually

  • Sometimes

  • Never

4224 Total Patient Responses

Food

Score: 87.64/100

  • Always

  • Usually

  • Sometimes

  • Never

5151 Total Patient Responses

Discharge information

Score: 73.17/100

  • Yes

  • No

5013 Total Patient Responses

Likely To Recommend Hospital

81.72%

2374 Total Patient Responses

Overall Experience Score

7.34/10

2375 Total Patient Responses

Reception staff

Score: 95.02/100

2327 Total Patient Responses

Nursing staff

Score: 92.68/100

2677 Total Patient Responses

Doctors

Score: 88.88/100

2501 Total Patient Responses

Pain management

Score: 86.05/100

2172 Total Patient Responses

Emergency Unit environment

Score: 95.93/100

2336 Total Patient Responses

Responsiveness of staff

Score: 87.98/100

2180 Total Patient Responses

Medication information

Score: 84.47/100

2106 Total Patient Responses

Prioritisation

Score: 69.67/100

3001 Total Patient Responses