Patient experience survey

3496

Happy Clients

3981

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-11-01 - 2026-11-01

Likely To Recommend Hospital

92.91%

3981 Total Patient Responses

Overall Experience Score

8.78/10

3981 Total Patient Responses

Admission staff

Score: 95.96/100

  • Yes

  • No

4038 Total Patient Responses

Nursing staff

Score: 92.11/100

  • Always

  • Usually

  • Sometimes

  • Never

5014 Total Patient Responses

Doctors

Score: 97.28/100

  • Always

  • Usually

  • Sometimes

  • Never

4446 Total Patient Responses

Pain management

Score: 94.34/100

  • Always

  • Usually

  • Sometimes

  • Never

3786 Total Patient Responses

Hospital environment

Score: 86.51/100

  • Always

  • Usually

  • Sometimes

  • Never

5411 Total Patient Responses

Responsiveness of staff

Score: 89.51/100

  • Always

  • Usually

  • Sometimes

  • Never

3951 Total Patient Responses

Medication information

Score: 76.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4043 Total Patient Responses

Food

Score: 86.80/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

4864 Total Patient Responses

Discharge information

Score: 73.46/100

  • Yes

  • No

4830 Total Patient Responses

Likely To Recommend Hospital

81.75%

2340 Total Patient Responses

Overall Experience Score

7.45/10

2340 Total Patient Responses

Reception staff

Score: 95.34/100

2294 Total Patient Responses

Nursing staff

Score: 92.96/100

2620 Total Patient Responses

Doctors

Score: 89.57/100

2450 Total Patient Responses

Pain management

Score: 86.72/100

2124 Total Patient Responses

Emergency Unit environment

Score: 96.04/100

2296 Total Patient Responses

Responsiveness of staff

Score: 88.10/100

2151 Total Patient Responses

Medication information

Score: 84.53/100

2068 Total Patient Responses

Prioritisation

Score: 70.61/100

2960 Total Patient Responses