Patient Experience Survey | Life Wilgers Hospital

Patient experience survey

1953

Happy Clients

2333

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2020-07-22 - 2021-07-22

Likely To Recommend Hospital

84.40%

2333 Total Patient Responses

Overall Experience Score

8.19/10

2333 Total Patient Responses

Admission Staff

Score: 95.34/100

  • Yes

  • No

2283 Total Patient Responses

Nursing Staff

Score: 85.71/100

2331 Total Patient Responses

Doctors

Score: 95.21/100

2322 Total Patient Responses

Pain Management

Score: 88.74/100

2047 Total Patient Responses

Hospital Environment

Score: 80.62/100

2261 Total Patient Responses

Responsiveness of Staff

Score: 82.42/100

1985 Total Patient Responses

Medication Information

Score: 69.00/100

1855 Total Patient Responses

Food

Score: 81.37/100

2183 Total Patient Responses

Discharge Information

Score: 70.25/100

2333 Total Patient Responses

Likely To Recommend Hospital

78.96%

925 Total Patient Responses

Overall Experience Score

7.61/10

925 Total Patient Responses

Reception Staff

Score: 91.40/100

895 Total Patient Responses

Nursing Staff

Score: 90.12/100

920 Total Patient Responses

Doctors

Score: 92.63/100

903 Total Patient Responses

Pain Management

Score: 86.10/100

813 Total Patient Responses

Emergency Unit Environment

Score: 91.02/100

891 Total Patient Responses

Responsiveness of Staff

Score: 85.16/100

856 Total Patient Responses

Medication Information

Score: 86.23/100

806 Total Patient Responses

PRIORITISATION

Score: 69.82/100

914 Total Patient Responses