Patient experience survey

3016

Happy Clients

3416

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

88.23%

3416 Total Patient Responses

Overall Experience Score

8.53/10

3416 Total Patient Responses

Admission Staff

Score: 96.91/100

  • Yes

  • No

3378 Total Patient Responses

Nursing Staff

Score: 89.41/100

3411 Total Patient Responses

Doctors

Score: 95.93/100

3394 Total Patient Responses

Pain Management

Score: 91.26/100

2934 Total Patient Responses

Hospital Environment

Score: 82.97/100

3269 Total Patient Responses

Responsiveness of Staff

Score: 85.77/100

2754 Total Patient Responses

Medication Information

Score: 73.16/100

2596 Total Patient Responses

Food

Score: 84.77/100

3198 Total Patient Responses

Discharge Information

Score: 72.85/100

3416 Total Patient Responses

Likely To Recommend Hospital

80.04%

1314 Total Patient Responses

Overall Experience Score

7.74/10

1314 Total Patient Responses

Reception Staff

Score: 94.98/100

1294 Total Patient Responses

Nursing Staff

Score: 94.30/100

1306 Total Patient Responses

Doctors

Score: 91.64/100

1293 Total Patient Responses

Pain Management

Score: 86.72/100

1167 Total Patient Responses

Emergency Unit Environment

Score: 93.99/100

1297 Total Patient Responses

Responsiveness of Staff

Score: 90.25/100

1190 Total Patient Responses

Medication Information

Score: 88.27/100

1168 Total Patient Responses

PRIORITISATION

Score: 70.15/100

1296 Total Patient Responses