Patient experience survey

1637

Happy Clients

1971

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

83.99%

1971 Total Patient Responses

Overall Experience Score

8.16/10

1971 Total Patient Responses

Admission Staff

Score: 95.39/100

  • Yes

  • No

1935 Total Patient Responses

Nursing Staff

Score: 85.40/100

1969 Total Patient Responses

Doctors

Score: 94.84/100

1960 Total Patient Responses

Pain Management

Score: 88.39/100

1723 Total Patient Responses

Hospital Environment

Score: 80.07/100

1906 Total Patient Responses

Responsiveness of Staff

Score: 82.21/100

1661 Total Patient Responses

Medication Information

Score: 68.75/100

1537 Total Patient Responses

Food

Score: 81.11/100

1842 Total Patient Responses

Discharge Information

Score: 69.99/100

1971 Total Patient Responses

Likely To Recommend Hospital

79.22%

781 Total Patient Responses

Overall Experience Score

7.68/10

781 Total Patient Responses

Reception Staff

Score: 92.07/100

757 Total Patient Responses

Nursing Staff

Score: 90.46/100

777 Total Patient Responses

Doctors

Score: 92.37/100

762 Total Patient Responses

Pain Management

Score: 87.15/100

685 Total Patient Responses

Emergency Unit Environment

Score: 90.96/100

752 Total Patient Responses

Responsiveness of Staff

Score: 85.44/100

721 Total Patient Responses

Medication Information

Score: 86.90/100

672 Total Patient Responses

PRIORITISATION

Score: 70.63/100

771 Total Patient Responses