Patient experience survey

3263

Happy Clients

3697

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2017-05-26 - 2018-05-26

Likely To Recommend Hospital

87.89%

3697 Total Patient Responses

Overall Experience Score

8.49/10

3697 Total Patient Responses

Admission Staff

Score: 96.69/100

  • Yes

  • No

3641 Total Patient Responses

Nursing Staff

Score: 89.23/100

3692 Total Patient Responses

Doctors

Score: 95.75/100

3674 Total Patient Responses

Pain Management

Score: 91.15/100

3207 Total Patient Responses

Hospital Environment

Score: 82.83/100

3533 Total Patient Responses

Responsiveness of Staff

Score: 85.48/100

3008 Total Patient Responses

Medication Information

Score: 72.24/100

2835 Total Patient Responses

Food

Score: 83.68/100

3451 Total Patient Responses

Discharge Information

Score: 72.71/100

3697 Total Patient Responses

Likely To Recommend Hospital

79.15%

1515 Total Patient Responses

Overall Experience Score

7.59/10

1515 Total Patient Responses

Reception Staff

Score: 96.31/100

1492 Total Patient Responses

Nursing Staff

Score: 94.09/100

1505 Total Patient Responses

Doctors

Score: 90.85/100

1487 Total Patient Responses

Pain Management

Score: 86.23/100

1351 Total Patient Responses

Emergency Unit Environment

Score: 95.01/100

1484 Total Patient Responses

Responsiveness of Staff

Score: 88.08/100

1376 Total Patient Responses

Medication Information

Score: 85.21/100

1325 Total Patient Responses

PRIORITISATION

Score: 67.43/100

1494 Total Patient Responses