Patient experience survey

3832

Happy Clients

4366

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-04-24 - 2026-04-24

Likely To Recommend Hospital

92.69%

4367 Total Patient Responses

Overall Experience Score

8.77/10

4366 Total Patient Responses

Admission staff

Score: 95.90/100

  • Yes

  • No

4453 Total Patient Responses

Nursing staff

Score: 92.40/100

  • Always

  • Usually

  • Sometimes

  • Never

5486 Total Patient Responses

Doctors

Score: 97.44/100

  • Always

  • Usually

  • Sometimes

  • Never

4870 Total Patient Responses

Pain management

Score: 93.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4170 Total Patient Responses

Hospital environment

Score: 85.69/100

  • Always

  • Usually

  • Sometimes

  • Never

5947 Total Patient Responses

Responsiveness of staff

Score: 88.38/100

  • Always

  • Usually

  • Sometimes

  • Never

4313 Total Patient Responses

Medication information

Score: 76.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4386 Total Patient Responses

Food

Score: 87.50/100

  • Always

  • Usually

  • Sometimes

  • Never

5445 Total Patient Responses

Discharge information

Score: 72.66/100

  • Yes

  • No

5313 Total Patient Responses

Likely To Recommend Hospital

81.85%

2413 Total Patient Responses

Overall Experience Score

7.31/10

2414 Total Patient Responses

Reception staff

Score: 94.98/100

2369 Total Patient Responses

Nursing staff

Score: 92.53/100

2721 Total Patient Responses

Doctors

Score: 89.55/100

2537 Total Patient Responses

Pain management

Score: 85.66/100

2189 Total Patient Responses

Emergency Unit environment

Score: 96.01/100

2379 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

2228 Total Patient Responses

Medication information

Score: 85.04/100

2139 Total Patient Responses

Prioritisation

Score: 68.27/100

3048 Total Patient Responses