Patient experience survey

3134

Happy Clients

3507

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

89.11%

3507 Total Patient Responses

Overall Experience Score

8.59/10

3507 Total Patient Responses

Admission Staff

Score: 97.18/100

  • Yes

  • No

3451 Total Patient Responses

Nursing Staff

Score: 89.91/100

3504 Total Patient Responses

Doctors

Score: 95.92/100

3493 Total Patient Responses

Pain Management

Score: 91.36/100

3046 Total Patient Responses

Hospital Environment

Score: 84.07/100

3371 Total Patient Responses

Responsiveness of Staff

Score: 86.86/100

2828 Total Patient Responses

Medication Information

Score: 74.82/100

2678 Total Patient Responses

Food

Score: 85.28/100

3294 Total Patient Responses

Discharge Information

Score: 73.97/100

3507 Total Patient Responses

Likely To Recommend Hospital

80.03%

1445 Total Patient Responses

Overall Experience Score

7.71/10

1445 Total Patient Responses

Reception Staff

Score: 94.65/100

1420 Total Patient Responses

Nursing Staff

Score: 93.54/100

1436 Total Patient Responses

Doctors

Score: 91.50/100

1426 Total Patient Responses

Pain Management

Score: 85.68/100

1299 Total Patient Responses

Emergency Unit Environment

Score: 93.74/100

1422 Total Patient Responses

Responsiveness of Staff

Score: 89.17/100

1311 Total Patient Responses

Medication Information

Score: 87.08/100

1277 Total Patient Responses

PRIORITISATION

Score: 70.80/100

1433 Total Patient Responses