Patient experience survey

3677

Happy Clients

4187

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-07-23 - 2026-07-23

Likely To Recommend Hospital

92.62%

4187 Total Patient Responses

Overall Experience Score

8.78/10

4187 Total Patient Responses

Admission staff

Score: 95.95/100

  • Yes

  • No

4252 Total Patient Responses

Nursing staff

Score: 92.49/100

  • Always

  • Usually

  • Sometimes

  • Never

5273 Total Patient Responses

Doctors

Score: 97.22/100

  • Always

  • Usually

  • Sometimes

  • Never

4682 Total Patient Responses

Pain management

Score: 94.05/100

  • Always

  • Usually

  • Sometimes

  • Never

4010 Total Patient Responses

Hospital environment

Score: 86.19/100

  • Always

  • Usually

  • Sometimes

  • Never

5698 Total Patient Responses

Responsiveness of staff

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

4128 Total Patient Responses

Medication information

Score: 76.38/100

  • Always

  • Usually

  • Sometimes

  • Never

4293 Total Patient Responses

Food

Score: 87.79/100

  • Always

  • Usually

  • Sometimes

  • Never

5229 Total Patient Responses

Discharge information

Score: 73.10/100

  • Yes

  • No

5089 Total Patient Responses

Likely To Recommend Hospital

81.92%

2389 Total Patient Responses

Overall Experience Score

7.36/10

2390 Total Patient Responses

Reception staff

Score: 95.00/100

2342 Total Patient Responses

Nursing staff

Score: 92.87/100

2685 Total Patient Responses

Doctors

Score: 89.10/100

2518 Total Patient Responses

Pain management

Score: 86.19/100

2180 Total Patient Responses

Emergency Unit environment

Score: 95.87/100

2351 Total Patient Responses

Responsiveness of staff

Score: 88.07/100

2204 Total Patient Responses

Medication information

Score: 84.74/100

2117 Total Patient Responses

Prioritisation

Score: 69.16/100

3022 Total Patient Responses