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Patient experience survey

3825

Happy Clients

4361

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-04-21 - 2026-04-21

Likely To Recommend Hospital

92.64%

4362 Total Patient Responses

Overall Experience Score

8.77/10

4361 Total Patient Responses

Admission staff

Score: 95.86/100

  • Yes

  • No

4451 Total Patient Responses

Nursing staff

Score: 92.31/100

  • Always

  • Usually

  • Sometimes

  • Never

5483 Total Patient Responses

Doctors

Score: 97.39/100

  • Always

  • Usually

  • Sometimes

  • Never

4866 Total Patient Responses

Pain management

Score: 93.65/100

  • Always

  • Usually

  • Sometimes

  • Never

4162 Total Patient Responses

Hospital environment

Score: 85.65/100

  • Always

  • Usually

  • Sometimes

  • Never

5941 Total Patient Responses

Responsiveness of staff

Score: 88.27/100

  • Always

  • Usually

  • Sometimes

  • Never

4310 Total Patient Responses

Medication information

Score: 76.68/100

  • Always

  • Usually

  • Sometimes

  • Never

4372 Total Patient Responses

Food

Score: 87.45/100

  • Always

  • Usually

  • Sometimes

  • Never

5449 Total Patient Responses

Discharge information

Score: 72.67/100

  • Yes

  • No

5306 Total Patient Responses

Likely To Recommend Hospital

81.88%

2423 Total Patient Responses

Overall Experience Score

7.29/10

2424 Total Patient Responses

Reception staff

Score: 94.92/100

2380 Total Patient Responses

Nursing staff

Score: 92.56/100

2729 Total Patient Responses

Doctors

Score: 89.52/100

2549 Total Patient Responses

Pain management

Score: 85.66/100

2197 Total Patient Responses

Emergency Unit environment

Score: 95.94/100

2390 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

2236 Total Patient Responses

Medication information

Score: 85.06/100

2148 Total Patient Responses

Prioritisation

Score: 68.05/100

3062 Total Patient Responses