×

Patient experience survey

4120

Happy Clients

4771

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-07-11 - 2025-07-11

Likely To Recommend Hospital

92.54%

4770 Total Patient Responses

Overall Experience Score

8.64/10

4771 Total Patient Responses

Admission staff

Score: 96.49/100

  • Yes

  • No

4822 Total Patient Responses

Nursing staff

Score: 90.72/100

  • Always

  • Usually

  • Sometimes

  • Never

6184 Total Patient Responses

Doctors

Score: 97.33/100

  • Always

  • Usually

  • Sometimes

  • Never

5402 Total Patient Responses

Pain management

Score: 92.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4590 Total Patient Responses

Hospital environment

Score: 84.95/100

  • Always

  • Usually

  • Sometimes

  • Never

6456 Total Patient Responses

Responsiveness of staff

Score: 87.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4722 Total Patient Responses

Medication information

Score: 74.39/100

  • Always

  • Usually

  • Sometimes

  • Never

4886 Total Patient Responses

Food

Score: 86.19/100

  • Always

  • Usually

  • Sometimes

  • Never

5979 Total Patient Responses

Discharge information

Score: 70.68/100

  • Yes

  • No

5847 Total Patient Responses

Likely To Recommend Hospital

83.02%

2787 Total Patient Responses

Overall Experience Score

7.45/10

2787 Total Patient Responses

Reception staff

Score: 95.31/100

2731 Total Patient Responses

Nursing staff

Score: 92.80/100

3114 Total Patient Responses

Doctors

Score: 89.86/100

2929 Total Patient Responses

Pain management

Score: 86.71/100

2498 Total Patient Responses

Emergency Unit environment

Score: 95.09/100

2751 Total Patient Responses

Responsiveness of staff

Score: 87.63/100

2596 Total Patient Responses

Medication information

Score: 85.07/100

2444 Total Patient Responses

Prioritisation

Score: 68.69/100

3562 Total Patient Responses