Patient experience survey

3353

Happy Clients

3759

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

88.76%

3759 Total Patient Responses

Overall Experience Score

8.57/10

3759 Total Patient Responses

Admission Staff

Score: 97.03/100

  • Yes

  • No

3698 Total Patient Responses

Nursing Staff

Score: 89.73/100

3758 Total Patient Responses

Doctors

Score: 95.89/100

3749 Total Patient Responses

Pain Management

Score: 91.23/100

3263 Total Patient Responses

Hospital Environment

Score: 83.69/100

3602 Total Patient Responses

Responsiveness of Staff

Score: 86.65/100

3065 Total Patient Responses

Medication Information

Score: 74.35/100

2900 Total Patient Responses

Food

Score: 85.28/100

3521 Total Patient Responses

Discharge Information

Score: 73.86/100

3759 Total Patient Responses

Likely To Recommend Hospital

80.58%

1611 Total Patient Responses

Overall Experience Score

7.79/10

1611 Total Patient Responses

Reception Staff

Score: 94.12/100

1582 Total Patient Responses

Nursing Staff

Score: 93.79/100

1600 Total Patient Responses

Doctors

Score: 92.04/100

1588 Total Patient Responses

Pain Management

Score: 86.29/100

1437 Total Patient Responses

Emergency Unit Environment

Score: 94.03/100

1575 Total Patient Responses

Responsiveness of Staff

Score: 88.96/100

1458 Total Patient Responses

Medication Information

Score: 86.72/100

1423 Total Patient Responses

PRIORITISATION

Score: 71.64/100

1593 Total Patient Responses