Patient experience survey

3121

Happy Clients

3512

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

88.63%

3512 Total Patient Responses

Overall Experience Score

8.56/10

3512 Total Patient Responses

Admission Staff

Score: 97.17/100

  • Yes

  • No

3465 Total Patient Responses

Nursing Staff

Score: 89.57/100

3509 Total Patient Responses

Doctors

Score: 95.82/100

3497 Total Patient Responses

Pain Management

Score: 91.05/100

3021 Total Patient Responses

Hospital Environment

Score: 83.63/100

3377 Total Patient Responses

Responsiveness of Staff

Score: 86.16/100

2827 Total Patient Responses

Medication Information

Score: 73.64/100

2663 Total Patient Responses

Food

Score: 85.35/100

3289 Total Patient Responses

Discharge Information

Score: 73.65/100

3512 Total Patient Responses

Likely To Recommend Hospital

80.02%

1358 Total Patient Responses

Overall Experience Score

7.75/10

1358 Total Patient Responses

Reception Staff

Score: 94.69/100

1337 Total Patient Responses

Nursing Staff

Score: 93.72/100

1350 Total Patient Responses

Doctors

Score: 91.74/100

1338 Total Patient Responses

Pain Management

Score: 86.14/100

1212 Total Patient Responses

Emergency Unit Environment

Score: 93.56/100

1335 Total Patient Responses

Responsiveness of Staff

Score: 89.52/100

1231 Total Patient Responses

Medication Information

Score: 87.34/100

1201 Total Patient Responses

PRIORITISATION

Score: 71.10/100

1344 Total Patient Responses