Patient experience survey

1987

Happy Clients

2244

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

88.26%

2244 Total Patient Responses

Overall Experience Score

8.56/10

2244 Total Patient Responses

Admission Staff

Score: 96.22/100

  • Yes

  • No

2198 Total Patient Responses

Nursing Staff

Score: 89.82/100

2243 Total Patient Responses

Doctors

Score: 96.16/100

2232 Total Patient Responses

Pain Management

Score: 91.70/100

1939 Total Patient Responses

Hospital Environment

Score: 82.74/100

2142 Total Patient Responses

Responsiveness of Staff

Score: 86.50/100

1850 Total Patient Responses

Medication Information

Score: 74.72/100

1716 Total Patient Responses

Food

Score: 84.72/100

2112 Total Patient Responses

Discharge Information

Score: 74.60/100

2244 Total Patient Responses

Likely To Recommend Hospital

80.73%

1069 Total Patient Responses

Overall Experience Score

7.85/10

1069 Total Patient Responses

Reception Staff

Score: 92.52/100

1043 Total Patient Responses

Nursing Staff

Score: 93.61/100

1062 Total Patient Responses

Doctors

Score: 92.05/100

1048 Total Patient Responses

Pain Management

Score: 87.49/100

927 Total Patient Responses

Emergency Unit Environment

Score: 94.58/100

1034 Total Patient Responses

Responsiveness of Staff

Score: 88.87/100

988 Total Patient Responses

Medication Information

Score: 88.24/100

927 Total Patient Responses

PRIORITISATION

Score: 71.92/100

1052 Total Patient Responses