Patient experience survey

3197

Happy Clients

3628

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

87.84%

3628 Total Patient Responses

Overall Experience Score

8.50/10

3628 Total Patient Responses

Admission Staff

Score: 97.02/100

  • Yes

  • No

3586 Total Patient Responses

Nursing Staff

Score: 89.00/100

3623 Total Patient Responses

Doctors

Score: 95.84/100

3607 Total Patient Responses

Pain Management

Score: 90.84/100

3130 Total Patient Responses

Hospital Environment

Score: 82.93/100

3461 Total Patient Responses

Responsiveness of Staff

Score: 85.08/100

2935 Total Patient Responses

Medication Information

Score: 72.57/100

2761 Total Patient Responses

Food

Score: 84.26/100

3389 Total Patient Responses

Discharge Information

Score: 72.99/100

3628 Total Patient Responses

Likely To Recommend Hospital

79.10%

1379 Total Patient Responses

Overall Experience Score

7.60/10

1379 Total Patient Responses

Reception Staff

Score: 95.95/100

1359 Total Patient Responses

Nursing Staff

Score: 93.90/100

1368 Total Patient Responses

Doctors

Score: 91.32/100

1351 Total Patient Responses

Pain Management

Score: 85.82/100

1227 Total Patient Responses

Emergency Unit Environment

Score: 93.94/100

1354 Total Patient Responses

Responsiveness of Staff

Score: 88.54/100

1257 Total Patient Responses

Medication Information

Score: 86.33/100

1207 Total Patient Responses

PRIORITISATION

Score: 67.77/100

1355 Total Patient Responses