Patient experience survey

3622

Happy Clients

4134

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-08-07 - 2026-08-07

Likely To Recommend Hospital

92.5%

4134 Total Patient Responses

Overall Experience Score

8.76/10

4134 Total Patient Responses

Admission staff

Score: 95.83/100

  • Yes

  • No

4203 Total Patient Responses

Nursing staff

Score: 92.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5205 Total Patient Responses

Doctors

Score: 97.24/100

  • Always

  • Usually

  • Sometimes

  • Never

4623 Total Patient Responses

Pain management

Score: 94.13/100

  • Always

  • Usually

  • Sometimes

  • Never

3951 Total Patient Responses

Hospital environment

Score: 86.12/100

  • Always

  • Usually

  • Sometimes

  • Never

5627 Total Patient Responses

Responsiveness of staff

Score: 89.34/100

  • Always

  • Usually

  • Sometimes

  • Never

4072 Total Patient Responses

Medication information

Score: 76.36/100

  • Always

  • Usually

  • Sometimes

  • Never

4240 Total Patient Responses

Food

Score: 87.68/100

  • Always

  • Usually

  • Sometimes

  • Never

5167 Total Patient Responses

Discharge information

Score: 73.11/100

  • Yes

  • No

5021 Total Patient Responses

Likely To Recommend Hospital

81.84%

2384 Total Patient Responses

Overall Experience Score

7.34/10

2385 Total Patient Responses

Reception staff

Score: 95.04/100

2338 Total Patient Responses

Nursing staff

Score: 92.78/100

2683 Total Patient Responses

Doctors

Score: 88.98/100

2512 Total Patient Responses

Pain management

Score: 86.15/100

2181 Total Patient Responses

Emergency Unit environment

Score: 95.87/100

2347 Total Patient Responses

Responsiveness of staff

Score: 88.01/100

2194 Total Patient Responses

Medication information

Score: 84.48/100

2114 Total Patient Responses

Prioritisation

Score: 69.51/100

3018 Total Patient Responses