Patient experience survey

3246

Happy Clients

3640

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2019-03-31 - 2020-03-31

Likely To Recommend Hospital

88.68%

3640 Total Patient Responses

Overall Experience Score

8.57/10

3640 Total Patient Responses

Admission Staff

Score: 96.74/100

  • Yes

  • No

3579 Total Patient Responses

Nursing Staff

Score: 89.99/100

3638 Total Patient Responses

Doctors

Score: 96.01/100

3627 Total Patient Responses

Pain Management

Score: 91.35/100

3167 Total Patient Responses

Hospital Environment

Score: 83.41/100

3480 Total Patient Responses

Responsiveness of Staff

Score: 86.67/100

2971 Total Patient Responses

Medication Information

Score: 74.93/100

2809 Total Patient Responses

Food

Score: 85.01/100

3419 Total Patient Responses

Discharge Information

Score: 74.30/100

3640 Total Patient Responses

Likely To Recommend Hospital

80.26%

1580 Total Patient Responses

Overall Experience Score

7.75/10

1580 Total Patient Responses

Reception Staff

Score: 93.68/100

1551 Total Patient Responses

Nursing Staff

Score: 94.01/100

1569 Total Patient Responses

Doctors

Score: 91.70/100

1555 Total Patient Responses

Pain Management

Score: 86.28/100

1399 Total Patient Responses

Emergency Unit Environment

Score: 94.11/100

1546 Total Patient Responses

Responsiveness of Staff

Score: 89.08/100

1438 Total Patient Responses

Medication Information

Score: 86.97/100

1397 Total Patient Responses

PRIORITISATION

Score: 70.59/100

1565 Total Patient Responses