Patient experience survey

3502

Happy Clients

4006

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-10-12 - 2026-10-12

Likely To Recommend Hospital

92.63%

4006 Total Patient Responses

Overall Experience Score

8.74/10

4006 Total Patient Responses

Admission staff

Score: 95.87/100

  • Yes

  • No

4067 Total Patient Responses

Nursing staff

Score: 92.16/100

  • Always

  • Usually

  • Sometimes

  • Never

5030 Total Patient Responses

Doctors

Score: 97.22/100

  • Always

  • Usually

  • Sometimes

  • Never

4485 Total Patient Responses

Pain management

Score: 94.21/100

  • Always

  • Usually

  • Sometimes

  • Never

3813 Total Patient Responses

Hospital environment

Score: 86.24/100

  • Always

  • Usually

  • Sometimes

  • Never

5444 Total Patient Responses

Responsiveness of staff

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3961 Total Patient Responses

Medication information

Score: 76.32/100

  • Always

  • Usually

  • Sometimes

  • Never

4085 Total Patient Responses

Food

Score: 87.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4972 Total Patient Responses

Discharge information

Score: 73.25/100

  • Yes

  • No

4857 Total Patient Responses

Likely To Recommend Hospital

82.1%

2335 Total Patient Responses

Overall Experience Score

7.47/10

2335 Total Patient Responses

Reception staff

Score: 95.36/100

2283 Total Patient Responses

Nursing staff

Score: 93.00/100

2617 Total Patient Responses

Doctors

Score: 89.76/100

2445 Total Patient Responses

Pain management

Score: 86.79/100

2127 Total Patient Responses

Emergency Unit environment

Score: 95.99/100

2292 Total Patient Responses

Responsiveness of staff

Score: 88.21/100

2146 Total Patient Responses

Medication information

Score: 84.40/100

2071 Total Patient Responses

Prioritisation

Score: 70.47/100

2941 Total Patient Responses