Patient experience survey

3196

Happy Clients

3559

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

89.23%

3559 Total Patient Responses

Overall Experience Score

8.60/10

3559 Total Patient Responses

Admission Staff

Score: 97.03/100

  • Yes

  • No

3506 Total Patient Responses

Nursing Staff

Score: 90.08/100

3556 Total Patient Responses

Doctors

Score: 95.80/100

3545 Total Patient Responses

Pain Management

Score: 91.51/100

3102 Total Patient Responses

Hospital Environment

Score: 84.06/100

3422 Total Patient Responses

Responsiveness of Staff

Score: 87.08/100

2876 Total Patient Responses

Medication Information

Score: 74.80/100

2754 Total Patient Responses

Food

Score: 85.35/100

3348 Total Patient Responses

Discharge Information

Score: 73.93/100

3559 Total Patient Responses

Likely To Recommend Hospital

80.58%

1520 Total Patient Responses

Overall Experience Score

7.76/10

1520 Total Patient Responses

Reception Staff

Score: 94.77/100

1492 Total Patient Responses

Nursing Staff

Score: 93.87/100

1510 Total Patient Responses

Doctors

Score: 91.57/100

1500 Total Patient Responses

Pain Management

Score: 86.19/100

1361 Total Patient Responses

Emergency Unit Environment

Score: 94.23/100

1491 Total Patient Responses

Responsiveness of Staff

Score: 89.71/100

1370 Total Patient Responses

Medication Information

Score: 86.89/100

1342 Total Patient Responses

PRIORITISATION

Score: 71.14/100

1506 Total Patient Responses