Patient experience survey

1568

Happy Clients

1845

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

85.53%

1845 Total Patient Responses

Overall Experience Score

8.28/10

1845 Total Patient Responses

Admission Staff

Score: 95.02/100

  • Yes

  • No

1803 Total Patient Responses

Nursing Staff

Score: 86.71/100

1843 Total Patient Responses

Doctors

Score: 95.41/100

1834 Total Patient Responses

Pain Management

Score: 89.47/100

1611 Total Patient Responses

Hospital Environment

Score: 80.14/100

1785 Total Patient Responses

Responsiveness of Staff

Score: 83.35/100

1549 Total Patient Responses

Medication Information

Score: 70.26/100

1430 Total Patient Responses

Food

Score: 81.91/100

1736 Total Patient Responses

Discharge Information

Score: 71.68/100

1845 Total Patient Responses

Likely To Recommend Hospital

80.11%

801 Total Patient Responses

Overall Experience Score

7.73/10

801 Total Patient Responses

Reception Staff

Score: 92.29/100

778 Total Patient Responses

Nursing Staff

Score: 91.37/100

798 Total Patient Responses

Doctors

Score: 92.17/100

779 Total Patient Responses

Pain Management

Score: 87.57/100

684 Total Patient Responses

Emergency Unit Environment

Score: 92.15/100

764 Total Patient Responses

Responsiveness of Staff

Score: 86.41/100

736 Total Patient Responses

Medication Information

Score: 86.65/100

674 Total Patient Responses

PRIORITISATION

Score: 70.52/100

785 Total Patient Responses