Patient experience survey

3689

Happy Clients

4203

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-07-02 - 2026-07-02

Likely To Recommend Hospital

92.6%

4203 Total Patient Responses

Overall Experience Score

8.77/10

4203 Total Patient Responses

Admission staff

Score: 95.84/100

  • Yes

  • No

4278 Total Patient Responses

Nursing staff

Score: 92.42/100

  • Always

  • Usually

  • Sometimes

  • Never

5316 Total Patient Responses

Doctors

Score: 97.20/100

  • Always

  • Usually

  • Sometimes

  • Never

4702 Total Patient Responses

Pain management

Score: 94.20/100

  • Always

  • Usually

  • Sometimes

  • Never

4011 Total Patient Responses

Hospital environment

Score: 86.00/100

  • Always

  • Usually

  • Sometimes

  • Never

5736 Total Patient Responses

Responsiveness of staff

Score: 89.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4147 Total Patient Responses

Medication information

Score: 76.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4303 Total Patient Responses

Food

Score: 87.81/100

  • Always

  • Usually

  • Sometimes

  • Never

5261 Total Patient Responses

Discharge information

Score: 72.83/100

  • Yes

  • No

5107 Total Patient Responses

Likely To Recommend Hospital

81.87%

2383 Total Patient Responses

Overall Experience Score

7.36/10

2384 Total Patient Responses

Reception staff

Score: 94.96/100

2341 Total Patient Responses

Nursing staff

Score: 92.87/100

2681 Total Patient Responses

Doctors

Score: 89.27/100

2511 Total Patient Responses

Pain management

Score: 86.00/100

2171 Total Patient Responses

Emergency Unit environment

Score: 96.12/100

2347 Total Patient Responses

Responsiveness of staff

Score: 88.01/100

2201 Total Patient Responses

Medication information

Score: 84.82/100

2114 Total Patient Responses

Prioritisation

Score: 68.74/100

3016 Total Patient Responses