Patient experience survey

3864

Happy Clients

4406

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

92.71%

4407 Total Patient Responses

Overall Experience Score

8.77/10

4406 Total Patient Responses

Admission staff

Score: 96.08/100

  • Yes

  • No

4491 Total Patient Responses

Nursing staff

Score: 92.16/100

  • Always

  • Usually

  • Sometimes

  • Never

5560 Total Patient Responses

Doctors

Score: 97.29/100

  • Always

  • Usually

  • Sometimes

  • Never

4912 Total Patient Responses

Pain management

Score: 93.63/100

  • Always

  • Usually

  • Sometimes

  • Never

4218 Total Patient Responses

Hospital environment

Score: 85.58/100

  • Always

  • Usually

  • Sometimes

  • Never

5981 Total Patient Responses

Responsiveness of staff

Score: 88.18/100

  • Always

  • Usually

  • Sometimes

  • Never

4361 Total Patient Responses

Medication information

Score: 76.47/100

  • Always

  • Usually

  • Sometimes

  • Never

4432 Total Patient Responses

Food

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

5492 Total Patient Responses

Discharge information

Score: 72.35/100

  • Yes

  • No

5366 Total Patient Responses

Likely To Recommend Hospital

82.56%

2489 Total Patient Responses

Overall Experience Score

7.34/10

2490 Total Patient Responses

Reception staff

Score: 94.89/100

2445 Total Patient Responses

Nursing staff

Score: 92.65/100

2792 Total Patient Responses

Doctors

Score: 89.69/100

2621 Total Patient Responses

Pain management

Score: 85.73/100

2250 Total Patient Responses

Emergency Unit environment

Score: 95.85/100

2458 Total Patient Responses

Responsiveness of staff

Score: 87.81/100

2306 Total Patient Responses

Medication information

Score: 85.17/100

2198 Total Patient Responses

Prioritisation

Score: 68.33/100

3151 Total Patient Responses