Patient experience survey

4065

Happy Clients

4685

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-08-21 - 2025-08-21

Likely To Recommend Hospital

92.67%

4684 Total Patient Responses

Overall Experience Score

8.68/10

4685 Total Patient Responses

Admission staff

Score: 96.50/100

  • Yes

  • No

4729 Total Patient Responses

Nursing staff

Score: 91.03/100

  • Always

  • Usually

  • Sometimes

  • Never

6064 Total Patient Responses

Doctors

Score: 97.28/100

  • Always

  • Usually

  • Sometimes

  • Never

5292 Total Patient Responses

Pain management

Score: 92.75/100

  • Always

  • Usually

  • Sometimes

  • Never

4509 Total Patient Responses

Hospital environment

Score: 84.83/100

  • Always

  • Usually

  • Sometimes

  • Never

6365 Total Patient Responses

Responsiveness of staff

Score: 87.88/100

  • Always

  • Usually

  • Sometimes

  • Never

4632 Total Patient Responses

Medication information

Score: 74.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4788 Total Patient Responses

Food

Score: 86.21/100

  • Always

  • Usually

  • Sometimes

  • Never

5879 Total Patient Responses

Discharge information

Score: 70.89/100

  • Yes

  • No

5725 Total Patient Responses

Likely To Recommend Hospital

83.38%

2732 Total Patient Responses

Overall Experience Score

7.48/10

2732 Total Patient Responses

Reception staff

Score: 95.36/100

2675 Total Patient Responses

Nursing staff

Score: 93.03/100

3049 Total Patient Responses

Doctors

Score: 90.11/100

2876 Total Patient Responses

Pain management

Score: 87.20/100

2446 Total Patient Responses

Emergency Unit environment

Score: 95.26/100

2700 Total Patient Responses

Responsiveness of staff

Score: 87.87/100

2556 Total Patient Responses

Medication information

Score: 85.49/100

2406 Total Patient Responses

Prioritisation

Score: 68.75/100

3478 Total Patient Responses