Patient experience survey

4045

Happy Clients

4640

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

92.84%

4639 Total Patient Responses

Overall Experience Score

8.72/10

4640 Total Patient Responses

Admission staff

Score: 96.50/100

  • Yes

  • No

4683 Total Patient Responses

Nursing staff

Score: 91.24/100

  • Always

  • Usually

  • Sometimes

  • Never

5987 Total Patient Responses

Doctors

Score: 97.45/100

  • Always

  • Usually

  • Sometimes

  • Never

5229 Total Patient Responses

Pain management

Score: 92.94/100

  • Always

  • Usually

  • Sometimes

  • Never

4448 Total Patient Responses

Hospital environment

Score: 84.98/100

  • Always

  • Usually

  • Sometimes

  • Never

6303 Total Patient Responses

Responsiveness of staff

Score: 87.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4580 Total Patient Responses

Medication information

Score: 74.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4712 Total Patient Responses

Food

Score: 86.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5856 Total Patient Responses

Discharge information

Score: 71.08/100

  • Yes

  • No

5658 Total Patient Responses

Likely To Recommend Hospital

82.86%

2684 Total Patient Responses

Overall Experience Score

7.41/10

2684 Total Patient Responses

Reception staff

Score: 95.40/100

2630 Total Patient Responses

Nursing staff

Score: 92.85/100

3000 Total Patient Responses

Doctors

Score: 89.79/100

2824 Total Patient Responses

Pain management

Score: 86.71/100

2400 Total Patient Responses

Emergency Unit environment

Score: 95.13/100

2651 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

2500 Total Patient Responses

Medication information

Score: 85.21/100

2367 Total Patient Responses

Prioritisation

Score: 68.46/100

3414 Total Patient Responses