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Patient experience survey

3960

Happy Clients

4539

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

92.91%

4538 Total Patient Responses

Overall Experience Score

8.72/10

4539 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

4600 Total Patient Responses

Nursing staff

Score: 91.45/100

  • Always

  • Usually

  • Sometimes

  • Never

5830 Total Patient Responses

Doctors

Score: 97.33/100

  • Always

  • Usually

  • Sometimes

  • Never

5111 Total Patient Responses

Pain management

Score: 93.04/100

  • Always

  • Usually

  • Sometimes

  • Never

4346 Total Patient Responses

Hospital environment

Score: 84.92/100

  • Always

  • Usually

  • Sometimes

  • Never

6171 Total Patient Responses

Responsiveness of staff

Score: 88.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4466 Total Patient Responses

Medication information

Score: 75.06/100

  • Always

  • Usually

  • Sometimes

  • Never

4620 Total Patient Responses

Food

Score: 86.36/100

  • Always

  • Usually

  • Sometimes

  • Never

5723 Total Patient Responses

Discharge information

Score: 71.03/100

  • Yes

  • No

5549 Total Patient Responses

Likely To Recommend Hospital

82.44%

2609 Total Patient Responses

Overall Experience Score

7.31/10

2610 Total Patient Responses

Reception staff

Score: 95.04/100

2558 Total Patient Responses

Nursing staff

Score: 92.61/100

2923 Total Patient Responses

Doctors

Score: 89.46/100

2763 Total Patient Responses

Pain management

Score: 86.10/100

2345 Total Patient Responses

Emergency Unit environment

Score: 95.23/100

2579 Total Patient Responses

Responsiveness of staff

Score: 87.18/100

2433 Total Patient Responses

Medication information

Score: 84.79/100

2294 Total Patient Responses

Prioritisation

Score: 67.43/100

3325 Total Patient Responses