Patient experience survey

4197

Happy Clients

4884

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

92.2%

4883 Total Patient Responses

Overall Experience Score

8.6/10

4884 Total Patient Responses

Admission staff

Score: 96.56/100

  • Yes

  • No

4920 Total Patient Responses

Nursing staff

Score: 90.41/100

  • Always

  • Usually

  • Sometimes

  • Never

6379 Total Patient Responses

Doctors

Score: 97.10/100

  • Always

  • Usually

  • Sometimes

  • Never

5537 Total Patient Responses

Pain management

Score: 92.14/100

  • Always

  • Usually

  • Sometimes

  • Never

4701 Total Patient Responses

Hospital environment

Score: 85.09/100

  • Always

  • Usually

  • Sometimes

  • Never

6598 Total Patient Responses

Responsiveness of staff

Score: 87.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4840 Total Patient Responses

Medication information

Score: 73.72/100

  • Always

  • Usually

  • Sometimes

  • Never

5053 Total Patient Responses

Food

Score: 86.32/100

  • Always

  • Usually

  • Sometimes

  • Never

6106 Total Patient Responses

Discharge information

Score: 70.20/100

  • Yes

  • No

5979 Total Patient Responses

Likely To Recommend Hospital

83.54%

2892 Total Patient Responses

Overall Experience Score

7.55/10

2892 Total Patient Responses

Reception staff

Score: 95.45/100

2838 Total Patient Responses

Nursing staff

Score: 93.19/100

3221 Total Patient Responses

Doctors

Score: 90.48/100

3034 Total Patient Responses

Pain management

Score: 87.56/100

2597 Total Patient Responses

Emergency Unit environment

Score: 95.46/100

2861 Total Patient Responses

Responsiveness of staff

Score: 88.28/100

2697 Total Patient Responses

Medication information

Score: 85.58/100

2532 Total Patient Responses

Prioritisation

Score: 69.39/100

3685 Total Patient Responses