Patient experience survey

3701

Happy Clients

4217

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-07-03 - 2026-07-03

Likely To Recommend Hospital

92.6%

4217 Total Patient Responses

Overall Experience Score

8.78/10

4217 Total Patient Responses

Admission staff

Score: 95.87/100

  • Yes

  • No

4291 Total Patient Responses

Nursing staff

Score: 92.41/100

  • Always

  • Usually

  • Sometimes

  • Never

5335 Total Patient Responses

Doctors

Score: 97.19/100

  • Always

  • Usually

  • Sometimes

  • Never

4717 Total Patient Responses

Pain management

Score: 94.16/100

  • Always

  • Usually

  • Sometimes

  • Never

4024 Total Patient Responses

Hospital environment

Score: 85.92/100

  • Always

  • Usually

  • Sometimes

  • Never

5760 Total Patient Responses

Responsiveness of staff

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

4164 Total Patient Responses

Medication information

Score: 76.46/100

  • Always

  • Usually

  • Sometimes

  • Never

4312 Total Patient Responses

Food

Score: 87.80/100

  • Always

  • Usually

  • Sometimes

  • Never

5274 Total Patient Responses

Discharge information

Score: 72.81/100

  • Yes

  • No

5124 Total Patient Responses

Likely To Recommend Hospital

81.95%

2387 Total Patient Responses

Overall Experience Score

7.36/10

2388 Total Patient Responses

Reception staff

Score: 95.01/100

2344 Total Patient Responses

Nursing staff

Score: 92.92/100

2685 Total Patient Responses

Doctors

Score: 89.32/100

2515 Total Patient Responses

Pain management

Score: 86.07/100

2175 Total Patient Responses

Emergency Unit environment

Score: 96.13/100

2351 Total Patient Responses

Responsiveness of staff

Score: 88.06/100

2203 Total Patient Responses

Medication information

Score: 84.84/100

2118 Total Patient Responses

Prioritisation

Score: 68.81/100

3020 Total Patient Responses