×

Patient experience survey

3879

Happy Clients

4414

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-04-03 - 2026-04-03

Likely To Recommend Hospital

92.8%

4415 Total Patient Responses

Overall Experience Score

8.79/10

4414 Total Patient Responses

Admission staff

Score: 95.98/100

  • Yes

  • No

4500 Total Patient Responses

Nursing staff

Score: 92.46/100

  • Always

  • Usually

  • Sometimes

  • Never

5552 Total Patient Responses

Doctors

Score: 97.47/100

  • Always

  • Usually

  • Sometimes

  • Never

4918 Total Patient Responses

Pain management

Score: 93.61/100

  • Always

  • Usually

  • Sometimes

  • Never

4217 Total Patient Responses

Hospital environment

Score: 85.70/100

  • Always

  • Usually

  • Sometimes

  • Never

6012 Total Patient Responses

Responsiveness of staff

Score: 88.37/100

  • Always

  • Usually

  • Sometimes

  • Never

4350 Total Patient Responses

Medication information

Score: 76.83/100

  • Always

  • Usually

  • Sometimes

  • Never

4424 Total Patient Responses

Food

Score: 87.44/100

  • Always

  • Usually

  • Sometimes

  • Never

5497 Total Patient Responses

Discharge information

Score: 72.63/100

  • Yes

  • No

5372 Total Patient Responses

Likely To Recommend Hospital

82.26%

2464 Total Patient Responses

Overall Experience Score

7.31/10

2465 Total Patient Responses

Reception staff

Score: 94.88/100

2422 Total Patient Responses

Nursing staff

Score: 92.57/100

2771 Total Patient Responses

Doctors

Score: 89.71/100

2588 Total Patient Responses

Pain management

Score: 85.73/100

2236 Total Patient Responses

Emergency Unit environment

Score: 95.93/100

2432 Total Patient Responses

Responsiveness of staff

Score: 87.76/100

2279 Total Patient Responses

Medication information

Score: 85.16/100

2184 Total Patient Responses

Prioritisation

Score: 67.97/100

3120 Total Patient Responses