Patient experience survey

4135

Happy Clients

4797

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

92.69%

4796 Total Patient Responses

Overall Experience Score

8.62/10

4797 Total Patient Responses

Admission staff

Score: 96.63/100

  • Yes

  • No

4833 Total Patient Responses

Nursing staff

Score: 90.68/100

  • Always

  • Usually

  • Sometimes

  • Never

6248 Total Patient Responses

Doctors

Score: 97.20/100

  • Always

  • Usually

  • Sometimes

  • Never

5436 Total Patient Responses

Pain management

Score: 92.56/100

  • Always

  • Usually

  • Sometimes

  • Never

4612 Total Patient Responses

Hospital environment

Score: 84.93/100

  • Always

  • Usually

  • Sometimes

  • Never

6491 Total Patient Responses

Responsiveness of staff

Score: 87.89/100

  • Always

  • Usually

  • Sometimes

  • Never

4725 Total Patient Responses

Medication information

Score: 74.10/100

  • Always

  • Usually

  • Sometimes

  • Never

4924 Total Patient Responses

Food

Score: 86.20/100

  • Always

  • Usually

  • Sometimes

  • Never

5999 Total Patient Responses

Discharge information

Score: 70.41/100

  • Yes

  • No

5880 Total Patient Responses

Likely To Recommend Hospital

83.67%

2810 Total Patient Responses

Overall Experience Score

7.53/10

2810 Total Patient Responses

Reception staff

Score: 95.39/100

2755 Total Patient Responses

Nursing staff

Score: 93.24/100

3133 Total Patient Responses

Doctors

Score: 90.25/100

2960 Total Patient Responses

Pain management

Score: 87.45/100

2517 Total Patient Responses

Emergency Unit environment

Score: 95.21/100

2778 Total Patient Responses

Responsiveness of staff

Score: 88.29/100

2621 Total Patient Responses

Medication information

Score: 85.58/100

2462 Total Patient Responses

Prioritisation

Score: 69.28/100

3594 Total Patient Responses