Patient experience survey

3711

Happy Clients

4256

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-10-08 - 2025-10-08

Likely To Recommend Hospital

92.93%

4255 Total Patient Responses

Overall Experience Score

8.72/10

4256 Total Patient Responses

Admission staff

Score: 96.50/100

  • Yes

  • No

4296 Total Patient Responses

Nursing staff

Score: 91.32/100

  • Always

  • Usually

  • Sometimes

  • Never

5488 Total Patient Responses

Doctors

Score: 97.48/100

  • Always

  • Usually

  • Sometimes

  • Never

4786 Total Patient Responses

Pain management

Score: 92.84/100

  • Always

  • Usually

  • Sometimes

  • Never

4082 Total Patient Responses

Hospital environment

Score: 84.92/100

  • Always

  • Usually

  • Sometimes

  • Never

5791 Total Patient Responses

Responsiveness of staff

Score: 87.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4198 Total Patient Responses

Medication information

Score: 75.17/100

  • Always

  • Usually

  • Sometimes

  • Never

4329 Total Patient Responses

Food

Score: 86.28/100

  • Always

  • Usually

  • Sometimes

  • Never

5369 Total Patient Responses

Discharge information

Score: 71.01/100

  • Yes

  • No

5190 Total Patient Responses

Likely To Recommend Hospital

82.71%

2464 Total Patient Responses

Overall Experience Score

7.39/10

2464 Total Patient Responses

Reception staff

Score: 95.45/100

2415 Total Patient Responses

Nursing staff

Score: 92.74/100

2755 Total Patient Responses

Doctors

Score: 89.70/100

2594 Total Patient Responses

Pain management

Score: 86.45/100

2206 Total Patient Responses

Emergency Unit environment

Score: 95.11/100

2433 Total Patient Responses

Responsiveness of staff

Score: 87.33/100

2304 Total Patient Responses

Medication information

Score: 84.82/100

2167 Total Patient Responses

Prioritisation

Score: 68.13/100

3133 Total Patient Responses