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Patient experience survey

4159

Happy Clients

4825

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

92.41%

4824 Total Patient Responses

Overall Experience Score

8.62/10

4825 Total Patient Responses

Admission staff

Score: 96.69/100

  • Yes

  • No

4855 Total Patient Responses

Nursing staff

Score: 90.57/100

  • Always

  • Usually

  • Sometimes

  • Never

6285 Total Patient Responses

Doctors

Score: 97.20/100

  • Always

  • Usually

  • Sometimes

  • Never

5458 Total Patient Responses

Pain management

Score: 92.52/100

  • Always

  • Usually

  • Sometimes

  • Never

4639 Total Patient Responses

Hospital environment

Score: 85.23/100

  • Always

  • Usually

  • Sometimes

  • Never

6510 Total Patient Responses

Responsiveness of staff

Score: 87.95/100

  • Always

  • Usually

  • Sometimes

  • Never

4760 Total Patient Responses

Medication information

Score: 74.21/100

  • Always

  • Usually

  • Sometimes

  • Never

4966 Total Patient Responses

Food

Score: 86.43/100

  • Always

  • Usually

  • Sometimes

  • Never

6043 Total Patient Responses

Discharge information

Score: 70.52/100

  • Yes

  • No

5900 Total Patient Responses

Likely To Recommend Hospital

83.79%

2807 Total Patient Responses

Overall Experience Score

7.59/10

2807 Total Patient Responses

Reception staff

Score: 95.42/100

2754 Total Patient Responses

Nursing staff

Score: 93.30/100

3125 Total Patient Responses

Doctors

Score: 90.44/100

2953 Total Patient Responses

Pain management

Score: 87.88/100

2517 Total Patient Responses

Emergency Unit environment

Score: 95.57/100

2775 Total Patient Responses

Responsiveness of staff

Score: 88.52/100

2614 Total Patient Responses

Medication information

Score: 85.47/100

2464 Total Patient Responses

Prioritisation

Score: 69.81/100

3581 Total Patient Responses