Patient experience survey

4092

Happy Clients

4723

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-07-31 - 2025-07-31

Likely To Recommend Hospital

92.61%

4722 Total Patient Responses

Overall Experience Score

8.66/10

4723 Total Patient Responses

Admission staff

Score: 96.47/100

  • Yes

  • No

4767 Total Patient Responses

Nursing staff

Score: 90.79/100

  • Always

  • Usually

  • Sometimes

  • Never

6135 Total Patient Responses

Doctors

Score: 97.29/100

  • Always

  • Usually

  • Sometimes

  • Never

5343 Total Patient Responses

Pain management

Score: 92.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4522 Total Patient Responses

Hospital environment

Score: 85.02/100

  • Always

  • Usually

  • Sometimes

  • Never

6397 Total Patient Responses

Responsiveness of staff

Score: 87.88/100

  • Always

  • Usually

  • Sometimes

  • Never

4664 Total Patient Responses

Medication information

Score: 74.52/100

  • Always

  • Usually

  • Sometimes

  • Never

4824 Total Patient Responses

Food

Score: 86.24/100

  • Always

  • Usually

  • Sometimes

  • Never

5907 Total Patient Responses

Discharge information

Score: 70.70/100

  • Yes

  • No

5775 Total Patient Responses

Likely To Recommend Hospital

83.11%

2766 Total Patient Responses

Overall Experience Score

7.46/10

2766 Total Patient Responses

Reception staff

Score: 95.28/100

2711 Total Patient Responses

Nursing staff

Score: 92.83/100

3089 Total Patient Responses

Doctors

Score: 90.08/100

2905 Total Patient Responses

Pain management

Score: 86.88/100

2484 Total Patient Responses

Emergency Unit environment

Score: 95.06/100

2733 Total Patient Responses

Responsiveness of staff

Score: 87.63/100

2579 Total Patient Responses

Medication information

Score: 85.17/100

2441 Total Patient Responses

Prioritisation

Score: 68.58/100

3542 Total Patient Responses