Patient experience survey

4069

Happy Clients

4672

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2024-09-10 - 2025-09-10

Likely To Recommend Hospital

92.68%

4671 Total Patient Responses

Overall Experience Score

8.71/10

4672 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

4716 Total Patient Responses

Nursing staff

Score: 91.15/100

  • Always

  • Usually

  • Sometimes

  • Never

6035 Total Patient Responses

Doctors

Score: 97.38/100

  • Always

  • Usually

  • Sometimes

  • Never

5262 Total Patient Responses

Pain management

Score: 92.86/100

  • Always

  • Usually

  • Sometimes

  • Never

4486 Total Patient Responses

Hospital environment

Score: 84.93/100

  • Always

  • Usually

  • Sometimes

  • Never

6345 Total Patient Responses

Responsiveness of staff

Score: 87.83/100

  • Always

  • Usually

  • Sometimes

  • Never

4601 Total Patient Responses

Medication information

Score: 74.86/100

  • Always

  • Usually

  • Sometimes

  • Never

4752 Total Patient Responses

Food

Score: 86.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5881 Total Patient Responses

Discharge information

Score: 71.06/100

  • Yes

  • No

5696 Total Patient Responses

Likely To Recommend Hospital

83.07%

2693 Total Patient Responses

Overall Experience Score

7.43/10

2693 Total Patient Responses

Reception staff

Score: 95.53/100

2640 Total Patient Responses

Nursing staff

Score: 92.85/100

3011 Total Patient Responses

Doctors

Score: 89.79/100

2839 Total Patient Responses

Pain management

Score: 86.76/100

2410 Total Patient Responses

Emergency Unit environment

Score: 94.96/100

2660 Total Patient Responses

Responsiveness of staff

Score: 87.59/100

2514 Total Patient Responses

Medication information

Score: 85.43/100

2375 Total Patient Responses

Prioritisation

Score: 68.74/100

3421 Total Patient Responses