Patient experience survey

3884

Happy Clients

4421

Surveys Completed

Life Wilgers Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

92.76%

4422 Total Patient Responses

Overall Experience Score

8.79/10

4421 Total Patient Responses

Admission staff

Score: 95.99/100

  • Yes

  • No

4507 Total Patient Responses

Nursing staff

Score: 92.44/100

  • Always

  • Usually

  • Sometimes

  • Never

5563 Total Patient Responses

Doctors

Score: 97.44/100

  • Always

  • Usually

  • Sometimes

  • Never

4928 Total Patient Responses

Pain management

Score: 93.56/100

  • Always

  • Usually

  • Sometimes

  • Never

4224 Total Patient Responses

Hospital environment

Score: 85.69/100

  • Always

  • Usually

  • Sometimes

  • Never

6019 Total Patient Responses

Responsiveness of staff

Score: 88.37/100

  • Always

  • Usually

  • Sometimes

  • Never

4362 Total Patient Responses

Medication information

Score: 76.71/100

  • Always

  • Usually

  • Sometimes

  • Never

4436 Total Patient Responses

Food

Score: 87.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5503 Total Patient Responses

Discharge information

Score: 72.61/100

  • Yes

  • No

5378 Total Patient Responses

Likely To Recommend Hospital

82.31%

2459 Total Patient Responses

Overall Experience Score

7.32/10

2460 Total Patient Responses

Reception staff

Score: 94.91/100

2417 Total Patient Responses

Nursing staff

Score: 92.57/100

2765 Total Patient Responses

Doctors

Score: 89.68/100

2584 Total Patient Responses

Pain management

Score: 85.71/100

2232 Total Patient Responses

Emergency Unit environment

Score: 95.92/100

2428 Total Patient Responses

Responsiveness of staff

Score: 87.74/100

2275 Total Patient Responses

Medication information

Score: 85.08/100

2179 Total Patient Responses

Prioritisation

Score: 67.99/100

3112 Total Patient Responses