Patient Experience Results

2910

Happy Clients

3392

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-06-16 - 2019-06-16

Likely To Recommend Hospital

86.12%

3392 Total Patient Responses

Overall Experience Score

8.35/10

3392 Total Patient Responses

Admission Staff

Score: 97.74/100

  • Yes

  • No

3350 Total Patient Responses

Nursing Staff

Score: 87.55/100

3385 Total Patient Responses

Doctors

Score: 94.78/100

3370 Total Patient Responses

Pain Management

Score: 88.62/100

2830 Total Patient Responses

Hospital Environment

Score: 81.52/100

3137 Total Patient Responses

Responsiveness of Staff

Score: 83.63/100

2542 Total Patient Responses

Medication Information

Score: 69.93/100

2455 Total Patient Responses

Food

Score: 84.69/100

3064 Total Patient Responses

Discharge Information

Score: 66.70/100

3392 Total Patient Responses

Likely To Recommend Hospital

82.34%

1532 Total Patient Responses

Overall Experience Score

8.00/10

1532 Total Patient Responses

Reception Staff

Score: 97.52/100

1493 Total Patient Responses

Nursing Staff

Score: 94.74/100

1529 Total Patient Responses

Doctors

Score: 89.45/100

1521 Total Patient Responses

Pain Management

Score: 90.92/100

1377 Total Patient Responses

Emergency Unit Environment

Score: 96.94/100

1504 Total Patient Responses

Responsiveness of Staff

Score: 92.03/100

1393 Total Patient Responses

Medication Information

Score: 88.23/100

1342 Total Patient Responses

PRIORITISATION

Score: 80.27/100

1514 Total Patient Responses