Patient Experience Results

2217

Happy Clients

2493

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-08-14 - 2026-08-14

Likely To Recommend Hospital

94.06%

2492 Total Patient Responses

Overall Experience Score

8.9/10

2493 Total Patient Responses

Admission staff

Score: 97.32/100

  • Yes

  • No

2457 Total Patient Responses

Nursing staff

Score: 91.85/100

  • Always

  • Usually

  • Sometimes

  • Never

3144 Total Patient Responses

Doctors

Score: 96.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2815 Total Patient Responses

Pain management

Score: 93.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2494 Total Patient Responses

Hospital environment

Score: 85.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3549 Total Patient Responses

Responsiveness of staff

Score: 89.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2521 Total Patient Responses

Medication information

Score: 74.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2737 Total Patient Responses

Food

Score: 87.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3129 Total Patient Responses

Discharge information

Score: 72.86/100

  • Yes

  • No

3035 Total Patient Responses

Likely To Recommend Hospital

94.28%

3339 Total Patient Responses

Overall Experience Score

9/10

3337 Total Patient Responses

Reception staff

Score: 97.99/100

3276 Total Patient Responses

Nursing staff

Score: 96.83/100

3568 Total Patient Responses

Doctors

Score: 96.09/100

3438 Total Patient Responses

Pain management

Score: 95.77/100

3048 Total Patient Responses

Emergency Unit environment

Score: 97.30/100

3296 Total Patient Responses

Responsiveness of staff

Score: 95.72/100

3061 Total Patient Responses

Medication information

Score: 93.91/100

2856 Total Patient Responses

Prioritisation

Score: 88.34/100

3952 Total Patient Responses