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Patient Experience Results

2232

Happy Clients

2517

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-10-31 - 2026-10-31

Likely To Recommend Hospital

93.95%

2516 Total Patient Responses

Overall Experience Score

8.86/10

2517 Total Patient Responses

Admission staff

Score: 97.24/100

  • Yes

  • No

2486 Total Patient Responses

Nursing staff

Score: 91.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3189 Total Patient Responses

Doctors

Score: 96.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2853 Total Patient Responses

Pain management

Score: 93.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2528 Total Patient Responses

Hospital environment

Score: 85.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3602 Total Patient Responses

Responsiveness of staff

Score: 89.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2563 Total Patient Responses

Medication information

Score: 73.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2780 Total Patient Responses

Food

Score: 86.06/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

3142 Total Patient Responses

Discharge information

Score: 72.52/100

  • Yes

  • No

3077 Total Patient Responses

Likely To Recommend Hospital

94.23%

3309 Total Patient Responses

Overall Experience Score

8.98/10

3307 Total Patient Responses

Reception staff

Score: 97.93/100

3244 Total Patient Responses

Nursing staff

Score: 96.78/100

3553 Total Patient Responses

Doctors

Score: 96.01/100

3407 Total Patient Responses

Pain management

Score: 95.79/100

3019 Total Patient Responses

Emergency Unit environment

Score: 96.79/100

3269 Total Patient Responses

Responsiveness of staff

Score: 95.31/100

3029 Total Patient Responses

Medication information

Score: 93.80/100

2824 Total Patient Responses

Prioritisation

Score: 88.19/100

3927 Total Patient Responses