Patient Experience Results

3213

Happy Clients

3733

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2017-12-12 - 2018-12-12

Likely To Recommend Hospital

86.04%

3733 Total Patient Responses

Overall Experience Score

8.34/10

3733 Total Patient Responses

Admission Staff

Score: 97.42/100

  • Yes

  • No

3681 Total Patient Responses

Nursing Staff

Score: 88.10/100

3724 Total Patient Responses

Doctors

Score: 94.89/100

3712 Total Patient Responses

Pain Management

Score: 89.34/100

3128 Total Patient Responses

Hospital Environment

Score: 81.21/100

3473 Total Patient Responses

Responsiveness of Staff

Score: 84.21/100

2808 Total Patient Responses

Medication Information

Score: 70.92/100

2698 Total Patient Responses

Food

Score: 83.99/100

3359 Total Patient Responses

Discharge Information

Score: 67.63/100

3733 Total Patient Responses

Likely To Recommend Hospital

81.72%

1192 Total Patient Responses

Overall Experience Score

7.99/10

1192 Total Patient Responses

Reception Staff

Score: 96.85/100

1175 Total Patient Responses

Nursing Staff

Score: 94.60/100

1188 Total Patient Responses

Doctors

Score: 89.64/100

1175 Total Patient Responses

Pain Management

Score: 90.27/100

1059 Total Patient Responses

Emergency Unit Environment

Score: 96.93/100

1171 Total Patient Responses

Responsiveness of Staff

Score: 92.44/100

1071 Total Patient Responses

Medication Information

Score: 86.61/100

1023 Total Patient Responses

PRIORITISATION

Score: 82.23/100

1183 Total Patient Responses