Patient Experience Results

3006

Happy Clients

3482

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-04-19 - 2019-04-19

Likely To Recommend Hospital

86.60%

3482 Total Patient Responses

Overall Experience Score

8.39/10

3482 Total Patient Responses

Admission Staff

Score: 97.82/100

  • Yes

  • No

3438 Total Patient Responses

Nursing Staff

Score: 88.28/100

3474 Total Patient Responses

Doctors

Score: 94.82/100

3460 Total Patient Responses

Pain Management

Score: 89.28/100

2901 Total Patient Responses

Hospital Environment

Score: 82.17/100

3217 Total Patient Responses

Responsiveness of Staff

Score: 84.49/100

2600 Total Patient Responses

Medication Information

Score: 70.89/100

2497 Total Patient Responses

Food

Score: 84.83/100

3131 Total Patient Responses

Discharge Information

Score: 67.65/100

3482 Total Patient Responses

Likely To Recommend Hospital

81.63%

1408 Total Patient Responses

Overall Experience Score

7.93/10

1408 Total Patient Responses

Reception Staff

Score: 97.23/100

1374 Total Patient Responses

Nursing Staff

Score: 94.52/100

1403 Total Patient Responses

Doctors

Score: 88.78/100

1396 Total Patient Responses

Pain Management

Score: 90.00/100

1260 Total Patient Responses

Emergency Unit Environment

Score: 96.95/100

1379 Total Patient Responses

Responsiveness of Staff

Score: 91.56/100

1268 Total Patient Responses

Medication Information

Score: 87.11/100

1226 Total Patient Responses

PRIORITISATION

Score: 80.05/100

1393 Total Patient Responses