Patient Experience Results

1432

Happy Clients

1683

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2020-01-17 - 2021-01-17

Likely To Recommend Hospital

85.53%

1683 Total Patient Responses

Overall Experience Score

8.28/10

1683 Total Patient Responses

Admission Staff

Score: 97.10/100

  • Yes

  • No

1652 Total Patient Responses

Nursing Staff

Score: 86.68/100

1680 Total Patient Responses

Doctors

Score: 94.70/100

1673 Total Patient Responses

Pain Management

Score: 88.55/100

1454 Total Patient Responses

Hospital Environment

Score: 79.29/100

1576 Total Patient Responses

Responsiveness of Staff

Score: 82.47/100

1325 Total Patient Responses

Medication Information

Score: 67.31/100

1259 Total Patient Responses

Food

Score: 82.99/100

1548 Total Patient Responses

Discharge Information

Score: 65.30/100

1683 Total Patient Responses

Likely To Recommend Hospital

89.17%

1375 Total Patient Responses

Overall Experience Score

8.64/10

1375 Total Patient Responses

Reception Staff

Score: 98.57/100

1326 Total Patient Responses

Nursing Staff

Score: 96.03/100

1370 Total Patient Responses

Doctors

Score: 95.34/100

1370 Total Patient Responses

Pain Management

Score: 96.16/100

1224 Total Patient Responses

Emergency Unit Environment

Score: 98.38/100

1357 Total Patient Responses

Responsiveness of Staff

Score: 94.49/100

1271 Total Patient Responses

Medication Information

Score: 93.41/100

1184 Total Patient Responses

PRIORITISATION

Score: 86.37/100

1359 Total Patient Responses