Patient Experience Results

2610

Happy Clients

3008

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2024-04-17 - 2025-04-17

Likely To Recommend Hospital

92.89%

3008 Total Patient Responses

Overall Experience Score

8.68/10

3008 Total Patient Responses

Admission staff

Score: 96.56/100

  • Yes

  • No

3011 Total Patient Responses

Nursing staff

Score: 90.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3905 Total Patient Responses

Doctors

Score: 96.71/100

  • Always

  • Usually

  • Sometimes

  • Never

3417 Total Patient Responses

Pain management

Score: 92.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3079 Total Patient Responses

Hospital environment

Score: 84.55/100

  • Always

  • Usually

  • Sometimes

  • Never

4274 Total Patient Responses

Responsiveness of staff

Score: 87.93/100

  • Always

  • Usually

  • Sometimes

  • Never

3035 Total Patient Responses

Medication information

Score: 73.47/100

  • Always

  • Usually

  • Sometimes

  • Never

3319 Total Patient Responses

Food

Score: 87.07/100

  • Always

  • Usually

  • Sometimes

  • Never

3724 Total Patient Responses

Discharge information

Score: 70.46/100

  • Yes

  • No

3661 Total Patient Responses

Likely To Recommend Hospital

93.75%

3489 Total Patient Responses

Overall Experience Score

8.88/10

3489 Total Patient Responses

Reception staff

Score: 97.87/100

3420 Total Patient Responses

Nursing staff

Score: 96.56/100

3721 Total Patient Responses

Doctors

Score: 95.86/100

3602 Total Patient Responses

Pain management

Score: 94.91/100

3181 Total Patient Responses

Emergency Unit environment

Score: 96.73/100

3453 Total Patient Responses

Responsiveness of staff

Score: 94.32/100

3203 Total Patient Responses

Medication information

Score: 93.32/100

3010 Total Patient Responses

Prioritisation

Score: 82.51/100

4341 Total Patient Responses