Patient Experience Results

2952

Happy Clients

3429

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

85.79%

3429 Total Patient Responses

Overall Experience Score

8.31/10

3429 Total Patient Responses

Admission Staff

Score: 97.62/100

  • Yes

  • No

3389 Total Patient Responses

Nursing Staff

Score: 87.53/100

3426 Total Patient Responses

Doctors

Score: 94.93/100

3403 Total Patient Responses

Pain Management

Score: 88.89/100

2862 Total Patient Responses

Hospital Environment

Score: 81.09/100

3189 Total Patient Responses

Responsiveness of Staff

Score: 83.45/100

2591 Total Patient Responses

Medication Information

Score: 68.79/100

2465 Total Patient Responses

Food

Score: 84.28/100

3115 Total Patient Responses

Discharge Information

Score: 64.84/100

3429 Total Patient Responses

Likely To Recommend Hospital

84.88%

2061 Total Patient Responses

Overall Experience Score

8.26/10

2061 Total Patient Responses

Reception Staff

Score: 97.95/100

1996 Total Patient Responses

Nursing Staff

Score: 95.04/100

2057 Total Patient Responses

Doctors

Score: 91.97/100

2045 Total Patient Responses

Pain Management

Score: 92.66/100

1880 Total Patient Responses

Emergency Unit Environment

Score: 97.14/100

2025 Total Patient Responses

Responsiveness of Staff

Score: 92.69/100

1901 Total Patient Responses

Medication Information

Score: 91.42/100

1818 Total Patient Responses

PRIORITISATION

Score: 82.31/100

2039 Total Patient Responses