Patient Experience Results

2926

Happy Clients

3387

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-08-17 - 2019-08-17

Likely To Recommend Hospital

85.84%

3387 Total Patient Responses

Overall Experience Score

8.35/10

3387 Total Patient Responses

Admission Staff

Score: 97.62/100

  • Yes

  • No

3344 Total Patient Responses

Nursing Staff

Score: 87.77/100

3380 Total Patient Responses

Doctors

Score: 94.87/100

3364 Total Patient Responses

Pain Management

Score: 89.06/100

2811 Total Patient Responses

Hospital Environment

Score: 81.66/100

3132 Total Patient Responses

Responsiveness of Staff

Score: 83.76/100

2541 Total Patient Responses

Medication Information

Score: 69.84/100

2441 Total Patient Responses

Food

Score: 84.41/100

3059 Total Patient Responses

Discharge Information

Score: 66.11/100

3387 Total Patient Responses

Likely To Recommend Hospital

82.70%

1732 Total Patient Responses

Overall Experience Score

8.05/10

1732 Total Patient Responses

Reception Staff

Score: 97.57/100

1687 Total Patient Responses

Nursing Staff

Score: 95.00/100

1728 Total Patient Responses

Doctors

Score: 90.45/100

1718 Total Patient Responses

Pain Management

Score: 91.44/100

1566 Total Patient Responses

Emergency Unit Environment

Score: 96.82/100

1700 Total Patient Responses

Responsiveness of Staff

Score: 91.97/100

1581 Total Patient Responses

Medication Information

Score: 88.87/100

1519 Total Patient Responses

PRIORITISATION

Score: 80.69/100

1710 Total Patient Responses