Patient Experience Results

2565

Happy Clients

2934

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2024-07-08 - 2025-07-08

Likely To Recommend Hospital

92.77%

2934 Total Patient Responses

Overall Experience Score

8.75/10

2934 Total Patient Responses

Admission staff

Score: 96.80/100

  • Yes

  • No

2913 Total Patient Responses

Nursing staff

Score: 90.55/100

  • Always

  • Usually

  • Sometimes

  • Never

3794 Total Patient Responses

Doctors

Score: 97.06/100

  • Always

  • Usually

  • Sometimes

  • Never

3303 Total Patient Responses

Pain management

Score: 92.96/100

  • Always

  • Usually

  • Sometimes

  • Never

2996 Total Patient Responses

Hospital environment

Score: 84.91/100

  • Always

  • Usually

  • Sometimes

  • Never

4189 Total Patient Responses

Responsiveness of staff

Score: 88.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2986 Total Patient Responses

Medication information

Score: 72.63/100

  • Always

  • Usually

  • Sometimes

  • Never

3219 Total Patient Responses

Food

Score: 87.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3629 Total Patient Responses

Discharge information

Score: 70.79/100

  • Yes

  • No

3580 Total Patient Responses

Likely To Recommend Hospital

93.96%

3410 Total Patient Responses

Overall Experience Score

8.96/10

3410 Total Patient Responses

Reception staff

Score: 97.91/100

3347 Total Patient Responses

Nursing staff

Score: 96.72/100

3638 Total Patient Responses

Doctors

Score: 96.02/100

3509 Total Patient Responses

Pain management

Score: 95.37/100

3108 Total Patient Responses

Emergency Unit environment

Score: 97.22/100

3377 Total Patient Responses

Responsiveness of staff

Score: 94.68/100

3121 Total Patient Responses

Medication information

Score: 93.49/100

2934 Total Patient Responses

Prioritisation

Score: 84.04/100

4211 Total Patient Responses