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Patient Experience Results

2233

Happy Clients

2500

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-04-20 - 2026-04-20

Likely To Recommend Hospital

93.84%

2499 Total Patient Responses

Overall Experience Score

8.93/10

2500 Total Patient Responses

Admission staff

Score: 97.66/100

  • Yes

  • No

2459 Total Patient Responses

Nursing staff

Score: 91.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3148 Total Patient Responses

Doctors

Score: 97.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2816 Total Patient Responses

Pain management

Score: 93.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2490 Total Patient Responses

Hospital environment

Score: 85.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3545 Total Patient Responses

Responsiveness of staff

Score: 89.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2543 Total Patient Responses

Medication information

Score: 73.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2755 Total Patient Responses

Food

Score: 88.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3067 Total Patient Responses

Discharge information

Score: 72.55/100

  • Yes

  • No

3063 Total Patient Responses

Likely To Recommend Hospital

94.51%

3255 Total Patient Responses

Overall Experience Score

9.05/10

3254 Total Patient Responses

Reception staff

Score: 97.68/100

3191 Total Patient Responses

Nursing staff

Score: 97.06/100

3459 Total Patient Responses

Doctors

Score: 96.03/100

3343 Total Patient Responses

Pain management

Score: 96.19/100

2963 Total Patient Responses

Emergency Unit environment

Score: 98.07/100

3211 Total Patient Responses

Responsiveness of staff

Score: 96.00/100

2974 Total Patient Responses

Medication information

Score: 94.09/100

2777 Total Patient Responses

Prioritisation

Score: 88.53/100

3856 Total Patient Responses