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Patient Experience Results

2268

Happy Clients

2540

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-04-13 - 2026-04-13

Likely To Recommend Hospital

93.78%

2539 Total Patient Responses

Overall Experience Score

8.93/10

2540 Total Patient Responses

Admission staff

Score: 97.67/100

  • Yes

  • No

2498 Total Patient Responses

Nursing staff

Score: 91.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3201 Total Patient Responses

Doctors

Score: 96.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2863 Total Patient Responses

Pain management

Score: 93.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2528 Total Patient Responses

Hospital environment

Score: 85.54/100

  • Always

  • Usually

  • Sometimes

  • Never

3601 Total Patient Responses

Responsiveness of staff

Score: 89.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2592 Total Patient Responses

Medication information

Score: 73.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2799 Total Patient Responses

Food

Score: 88.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3115 Total Patient Responses

Discharge information

Score: 72.47/100

  • Yes

  • No

3115 Total Patient Responses

Likely To Recommend Hospital

94.53%

3290 Total Patient Responses

Overall Experience Score

9.07/10

3289 Total Patient Responses

Reception staff

Score: 97.74/100

3226 Total Patient Responses

Nursing staff

Score: 97.07/100

3497 Total Patient Responses

Doctors

Score: 96.10/100

3380 Total Patient Responses

Pain management

Score: 96.26/100

2998 Total Patient Responses

Emergency Unit environment

Score: 98.09/100

3246 Total Patient Responses

Responsiveness of staff

Score: 96.08/100

3008 Total Patient Responses

Medication information

Score: 94.13/100

2810 Total Patient Responses

Prioritisation

Score: 88.47/100

3905 Total Patient Responses