Patient Experience Results

2516

Happy Clients

2891

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

86.18%

2891 Total Patient Responses

Overall Experience Score

8.36/10

2891 Total Patient Responses

Admission Staff

Score: 97.27/100

  • Yes

  • No

2858 Total Patient Responses

Nursing Staff

Score: 87.82/100

2890 Total Patient Responses

Doctors

Score: 95.02/100

2868 Total Patient Responses

Pain Management

Score: 88.95/100

2432 Total Patient Responses

Hospital Environment

Score: 80.65/100

2702 Total Patient Responses

Responsiveness of Staff

Score: 83.65/100

2191 Total Patient Responses

Medication Information

Score: 67.38/100

2075 Total Patient Responses

Food

Score: 84.26/100

2636 Total Patient Responses

Discharge Information

Score: 64.20/100

2891 Total Patient Responses

Likely To Recommend Hospital

88.02%

1953 Total Patient Responses

Overall Experience Score

8.57/10

1953 Total Patient Responses

Reception Staff

Score: 98.10/100

1890 Total Patient Responses

Nursing Staff

Score: 95.92/100

1947 Total Patient Responses

Doctors

Score: 94.89/100

1941 Total Patient Responses

Pain Management

Score: 94.74/100

1748 Total Patient Responses

Emergency Unit Environment

Score: 97.40/100

1926 Total Patient Responses

Responsiveness of Staff

Score: 94.20/100

1809 Total Patient Responses

Medication Information

Score: 93.03/100

1693 Total Patient Responses

PRIORITISATION

Score: 85.50/100

1934 Total Patient Responses