Patient Experience Results

3533

Happy Clients

4099

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2017-04-25 - 2018-04-25

Likely To Recommend Hospital

86.01%

4099 Total Patient Responses

Overall Experience Score

8.30/10

4099 Total Patient Responses

Admission Staff

Score: 97.31/100

  • Yes

  • No

4022 Total Patient Responses

Nursing Staff

Score: 88.08/100

4092 Total Patient Responses

Doctors

Score: 95.04/100

4076 Total Patient Responses

Pain Management

Score: 89.92/100

3475 Total Patient Responses

Hospital Environment

Score: 80.59/100

3804 Total Patient Responses

Responsiveness of Staff

Score: 84.21/100

3109 Total Patient Responses

Medication Information

Score: 70.01/100

3010 Total Patient Responses

Food

Score: 82.26/100

3699 Total Patient Responses

Discharge Information

Score: 67.36/100

4099 Total Patient Responses

Likely To Recommend Hospital

81.02%

1196 Total Patient Responses

Overall Experience Score

7.89/10

1196 Total Patient Responses

Reception Staff

Score: 96.53/100

1183 Total Patient Responses

Nursing Staff

Score: 93.19/100

1193 Total Patient Responses

Doctors

Score: 88.28/100

1174 Total Patient Responses

Pain Management

Score: 89.63/100

1070 Total Patient Responses

Emergency Unit Environment

Score: 96.95/100

1180 Total Patient Responses

Responsiveness of Staff

Score: 91.22/100

1094 Total Patient Responses

Medication Information

Score: 85.33/100

1036 Total Patient Responses

PRIORITISATION

Score: 80.32/100

1186 Total Patient Responses