Patient Experience Results

3172

Happy Clients

3692

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2017-10-18 - 2018-10-18

Likely To Recommend Hospital

86.12%

3692 Total Patient Responses

Overall Experience Score

8.32/10

3692 Total Patient Responses

Admission Staff

Score: 97.67/100

  • Yes

  • No

3636 Total Patient Responses

Nursing Staff

Score: 87.85/100

3683 Total Patient Responses

Doctors

Score: 95.07/100

3672 Total Patient Responses

Pain Management

Score: 89.36/100

3117 Total Patient Responses

Hospital Environment

Score: 80.89/100

3447 Total Patient Responses

Responsiveness of Staff

Score: 84.10/100

2813 Total Patient Responses

Medication Information

Score: 70.72/100

2681 Total Patient Responses

Food

Score: 83.48/100

3338 Total Patient Responses

Discharge Information

Score: 67.59/100

3692 Total Patient Responses

Likely To Recommend Hospital

82.09%

1135 Total Patient Responses

Overall Experience Score

8.00/10

1135 Total Patient Responses

Reception Staff

Score: 96.43/100

1120 Total Patient Responses

Nursing Staff

Score: 94.07/100

1131 Total Patient Responses

Doctors

Score: 89.85/100

1117 Total Patient Responses

Pain Management

Score: 89.79/100

1019 Total Patient Responses

Emergency Unit Environment

Score: 96.95/100

1115 Total Patient Responses

Responsiveness of Staff

Score: 92.14/100

1030 Total Patient Responses

Medication Information

Score: 86.76/100

974 Total Patient Responses

PRIORITISATION

Score: 82.15/100

1129 Total Patient Responses