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Patient Experience Results

2248

Happy Clients

2541

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-10-11 - 2026-10-11

Likely To Recommend Hospital

93.78%

2540 Total Patient Responses

Overall Experience Score

8.85/10

2541 Total Patient Responses

Admission staff

Score: 97.31/100

  • Yes

  • No

2503 Total Patient Responses

Nursing staff

Score: 91.49/100

  • Always

  • Usually

  • Sometimes

  • Never

3224 Total Patient Responses

Doctors

Score: 96.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2881 Total Patient Responses

Pain management

Score: 93.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2542 Total Patient Responses

Hospital environment

Score: 85.44/100

  • Always

  • Usually

  • Sometimes

  • Never

3636 Total Patient Responses

Responsiveness of staff

Score: 89.58/100

  • Always

  • Usually

  • Sometimes

  • Never

2581 Total Patient Responses

Medication information

Score: 73.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2797 Total Patient Responses

Food

Score: 87.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3216 Total Patient Responses

Discharge information

Score: 72.33/100

  • Yes

  • No

3106 Total Patient Responses

Likely To Recommend Hospital

94.06%

3287 Total Patient Responses

Overall Experience Score

8.97/10

3285 Total Patient Responses

Reception staff

Score: 97.89/100

3221 Total Patient Responses

Nursing staff

Score: 96.71/100

3523 Total Patient Responses

Doctors

Score: 96.06/100

3381 Total Patient Responses

Pain management

Score: 95.64/100

3003 Total Patient Responses

Emergency Unit environment

Score: 96.89/100

3243 Total Patient Responses

Responsiveness of staff

Score: 95.32/100

3010 Total Patient Responses

Medication information

Score: 94.00/100

2819 Total Patient Responses

Prioritisation

Score: 88.25/100

3889 Total Patient Responses