Patient Experience Results

1642

Happy Clients

1916

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

85.88%

1916 Total Patient Responses

Overall Experience Score

8.32/10

1916 Total Patient Responses

Admission Staff

Score: 97.25/100

  • Yes

  • No

1885 Total Patient Responses

Nursing Staff

Score: 86.95/100

1913 Total Patient Responses

Doctors

Score: 94.93/100

1898 Total Patient Responses

Pain Management

Score: 88.10/100

1623 Total Patient Responses

Hospital Environment

Score: 79.55/100

1789 Total Patient Responses

Responsiveness of Staff

Score: 82.56/100

1460 Total Patient Responses

Medication Information

Score: 66.82/100

1387 Total Patient Responses

Food

Score: 85.11/100

1743 Total Patient Responses

Discharge Information

Score: 64.51/100

1916 Total Patient Responses

Likely To Recommend Hospital

88.62%

1435 Total Patient Responses

Overall Experience Score

8.60/10

1435 Total Patient Responses

Reception Staff

Score: 98.33/100

1381 Total Patient Responses

Nursing Staff

Score: 95.79/100

1431 Total Patient Responses

Doctors

Score: 94.88/100

1429 Total Patient Responses

Pain Management

Score: 94.67/100

1276 Total Patient Responses

Emergency Unit Environment

Score: 97.47/100

1421 Total Patient Responses

Responsiveness of Staff

Score: 94.09/100

1337 Total Patient Responses

Medication Information

Score: 92.69/100

1245 Total Patient Responses

PRIORITISATION

Score: 85.97/100

1421 Total Patient Responses