Patient Experience Results

1922

Happy Clients

2221

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

86.30%

2221 Total Patient Responses

Overall Experience Score

8.35/10

2221 Total Patient Responses

Admission Staff

Score: 97.15/100

  • Yes

  • No

2190 Total Patient Responses

Nursing Staff

Score: 87.72/100

2219 Total Patient Responses

Doctors

Score: 95.09/100

2200 Total Patient Responses

Pain Management

Score: 88.63/100

1880 Total Patient Responses

Hospital Environment

Score: 80.43/100

2080 Total Patient Responses

Responsiveness of Staff

Score: 83.31/100

1674 Total Patient Responses

Medication Information

Score: 66.78/100

1592 Total Patient Responses

Food

Score: 84.78/100

2025 Total Patient Responses

Discharge Information

Score: 63.89/100

2221 Total Patient Responses

Likely To Recommend Hospital

88.80%

1580 Total Patient Responses

Overall Experience Score

8.62/10

1580 Total Patient Responses

Reception Staff

Score: 98.23/100

1525 Total Patient Responses

Nursing Staff

Score: 95.99/100

1576 Total Patient Responses

Doctors

Score: 94.93/100

1573 Total Patient Responses

Pain Management

Score: 95.08/100

1402 Total Patient Responses

Emergency Unit Environment

Score: 97.69/100

1559 Total Patient Responses

Responsiveness of Staff

Score: 94.61/100

1467 Total Patient Responses

Medication Information

Score: 93.09/100

1361 Total Patient Responses

PRIORITISATION

Score: 86.16/100

1567 Total Patient Responses