Patient Experience Results

1513

Happy Clients

1760

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2020-10-22 - 2021-10-22

Likely To Recommend Hospital

85.95%

1760 Total Patient Responses

Overall Experience Score

8.33/10

1760 Total Patient Responses

Admission Staff

Score: 97.17/100

  • Yes

  • No

1713 Total Patient Responses

Nursing Staff

Score: 86.80/100

1756 Total Patient Responses

Doctors

Score: 94.48/100

1751 Total Patient Responses

Pain Management

Score: 89.18/100

1570 Total Patient Responses

Hospital Environment

Score: 80.40/100

1701 Total Patient Responses

Responsiveness of Staff

Score: 84.27/100

1495 Total Patient Responses

Medication Information

Score: 69.14/100

1412 Total Patient Responses

Food

Score: 82.52/100

1649 Total Patient Responses

Discharge Information

Score: 68.32/100

1760 Total Patient Responses

Likely To Recommend Hospital

87.09%

1636 Total Patient Responses

Overall Experience Score

8.39/10

1636 Total Patient Responses

Reception Staff

Score: 97.70/100

1567 Total Patient Responses

Nursing Staff

Score: 94.35/100

1630 Total Patient Responses

Doctors

Score: 94.87/100

1625 Total Patient Responses

Pain Management

Score: 94.14/100

1485 Total Patient Responses

Emergency Unit Environment

Score: 97.37/100

1596 Total Patient Responses

Responsiveness of Staff

Score: 92.03/100

1543 Total Patient Responses

Medication Information

Score: 92.97/100

1423 Total Patient Responses

PRIORITISATION

Score: 81.97/100

1618 Total Patient Responses