Patient Experience Results

3447

Happy Clients

4012

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2017-08-18 - 2018-08-18

Likely To Recommend Hospital

85.94%

4012 Total Patient Responses

Overall Experience Score

8.30/10

4012 Total Patient Responses

Admission Staff

Score: 97.58/100

  • Yes

  • No

3950 Total Patient Responses

Nursing Staff

Score: 87.82/100

4003 Total Patient Responses

Doctors

Score: 95.09/100

3991 Total Patient Responses

Pain Management

Score: 89.47/100

3401 Total Patient Responses

Hospital Environment

Score: 80.69/100

3732 Total Patient Responses

Responsiveness of Staff

Score: 84.11/100

3044 Total Patient Responses

Medication Information

Score: 70.34/100

2934 Total Patient Responses

Food

Score: 82.89/100

3637 Total Patient Responses

Discharge Information

Score: 67.37/100

4012 Total Patient Responses

Likely To Recommend Hospital

81.25%

1203 Total Patient Responses

Overall Experience Score

7.96/10

1203 Total Patient Responses

Reception Staff

Score: 96.37/100

1186 Total Patient Responses

Nursing Staff

Score: 93.62/100

1198 Total Patient Responses

Doctors

Score: 89.38/100

1182 Total Patient Responses

Pain Management

Score: 89.14/100

1077 Total Patient Responses

Emergency Unit Environment

Score: 96.95/100

1182 Total Patient Responses

Responsiveness of Staff

Score: 91.33/100

1096 Total Patient Responses

Medication Information

Score: 86.21/100

1037 Total Patient Responses

PRIORITISATION

Score: 81.54/100

1193 Total Patient Responses