Patient Experience Results

3012

Happy Clients

3479

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

86.46%

3479 Total Patient Responses

Overall Experience Score

8.37/10

3479 Total Patient Responses

Admission Staff

Score: 97.62/100

  • Yes

  • No

3430 Total Patient Responses

Nursing Staff

Score: 88.46/100

3471 Total Patient Responses

Doctors

Score: 94.93/100

3460 Total Patient Responses

Pain Management

Score: 89.49/100

2919 Total Patient Responses

Hospital Environment

Score: 81.91/100

3232 Total Patient Responses

Responsiveness of Staff

Score: 84.68/100

2606 Total Patient Responses

Medication Information

Score: 71.59/100

2517 Total Patient Responses

Food

Score: 84.26/100

3108 Total Patient Responses

Discharge Information

Score: 68.27/100

3479 Total Patient Responses

Likely To Recommend Hospital

81.80%

1238 Total Patient Responses

Overall Experience Score

7.99/10

1238 Total Patient Responses

Reception Staff

Score: 97.12/100

1217 Total Patient Responses

Nursing Staff

Score: 94.45/100

1234 Total Patient Responses

Doctors

Score: 89.47/100

1220 Total Patient Responses

Pain Management

Score: 90.37/100

1101 Total Patient Responses

Emergency Unit Environment

Score: 96.95/100

1214 Total Patient Responses

Responsiveness of Staff

Score: 92.25/100

1109 Total Patient Responses

Medication Information

Score: 86.96/100

1066 Total Patient Responses

PRIORITISATION

Score: 80.64/100

1230 Total Patient Responses