Patient Experience Results

2943

Happy Clients

3421

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

85.72%

3421 Total Patient Responses

Overall Experience Score

8.32/10

3421 Total Patient Responses

Admission Staff

Score: 97.41/100

  • Yes

  • No

3384 Total Patient Responses

Nursing Staff

Score: 87.25/100

3417 Total Patient Responses

Doctors

Score: 95.07/100

3393 Total Patient Responses

Pain Management

Score: 88.53/100

2860 Total Patient Responses

Hospital Environment

Score: 80.30/100

3186 Total Patient Responses

Responsiveness of Staff

Score: 83.23/100

2595 Total Patient Responses

Medication Information

Score: 67.85/100

2465 Total Patient Responses

Food

Score: 84.37/100

3126 Total Patient Responses

Discharge Information

Score: 64.13/100

3421 Total Patient Responses

Likely To Recommend Hospital

85.62%

2178 Total Patient Responses

Overall Experience Score

8.33/10

2178 Total Patient Responses

Reception Staff

Score: 97.87/100

2108 Total Patient Responses

Nursing Staff

Score: 95.16/100

2174 Total Patient Responses

Doctors

Score: 93.21/100

2164 Total Patient Responses

Pain Management

Score: 92.99/100

1984 Total Patient Responses

Emergency Unit Environment

Score: 96.97/100

2146 Total Patient Responses

Responsiveness of Staff

Score: 92.94/100

2011 Total Patient Responses

Medication Information

Score: 91.97/100

1917 Total Patient Responses

PRIORITISATION

Score: 83.34/100

2156 Total Patient Responses