×

Patient Experience Results

2226

Happy Clients

2511

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-09-06 - 2026-09-06

Likely To Recommend Hospital

93.9%

2510 Total Patient Responses

Overall Experience Score

8.87/10

2511 Total Patient Responses

Admission staff

Score: 97.36/100

  • Yes

  • No

2475 Total Patient Responses

Nursing staff

Score: 91.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3181 Total Patient Responses

Doctors

Score: 96.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2840 Total Patient Responses

Pain management

Score: 93.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2515 Total Patient Responses

Hospital environment

Score: 85.47/100

  • Always

  • Usually

  • Sometimes

  • Never

3585 Total Patient Responses

Responsiveness of staff

Score: 89.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2532 Total Patient Responses

Medication information

Score: 74.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2753 Total Patient Responses

Food

Score: 87.62/100

  • Always

  • Usually

  • Sometimes

  • Never

3160 Total Patient Responses

Discharge information

Score: 72.67/100

  • Yes

  • No

3076 Total Patient Responses

Likely To Recommend Hospital

94.27%

3315 Total Patient Responses

Overall Experience Score

9/10

3313 Total Patient Responses

Reception staff

Score: 98.00/100

3249 Total Patient Responses

Nursing staff

Score: 96.75/100

3548 Total Patient Responses

Doctors

Score: 95.93/100

3414 Total Patient Responses

Pain management

Score: 95.60/100

3022 Total Patient Responses

Emergency Unit environment

Score: 97.07/100

3272 Total Patient Responses

Responsiveness of staff

Score: 95.46/100

3038 Total Patient Responses

Medication information

Score: 93.80/100

2841 Total Patient Responses

Prioritisation

Score: 88.22/100

3932 Total Patient Responses