Patient Experience Results

3089

Happy Clients

3569

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

85.97%

3569 Total Patient Responses

Overall Experience Score

8.36/10

3569 Total Patient Responses

Admission Staff

Score: 97.49/100

  • Yes

  • No

3527 Total Patient Responses

Nursing Staff

Score: 87.96/100

3563 Total Patient Responses

Doctors

Score: 94.96/100

3541 Total Patient Responses

Pain Management

Score: 89.29/100

2968 Total Patient Responses

Hospital Environment

Score: 81.76/100

3299 Total Patient Responses

Responsiveness of Staff

Score: 84.05/100

2674 Total Patient Responses

Medication Information

Score: 69.50/100

2568 Total Patient Responses

Food

Score: 84.47/100

3226 Total Patient Responses

Discharge Information

Score: 65.68/100

3569 Total Patient Responses

Likely To Recommend Hospital

83.67%

1949 Total Patient Responses

Overall Experience Score

8.15/10

1949 Total Patient Responses

Reception Staff

Score: 97.68/100

1895 Total Patient Responses

Nursing Staff

Score: 94.93/100

1945 Total Patient Responses

Doctors

Score: 91.35/100

1934 Total Patient Responses

Pain Management

Score: 92.26/100

1770 Total Patient Responses

Emergency Unit Environment

Score: 97.12/100

1913 Total Patient Responses

Responsiveness of Staff

Score: 92.24/100

1778 Total Patient Responses

Medication Information

Score: 89.76/100

1709 Total Patient Responses

PRIORITISATION

Score: 81.78/100

1928 Total Patient Responses