×

Patient Experience Results

2264

Happy Clients

2540

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-05-24 - 2026-05-24

Likely To Recommend Hospital

93.66%

2539 Total Patient Responses

Overall Experience Score

8.91/10

2540 Total Patient Responses

Admission staff

Score: 97.61/100

  • Yes

  • No

2499 Total Patient Responses

Nursing staff

Score: 91.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3198 Total Patient Responses

Doctors

Score: 96.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2869 Total Patient Responses

Pain management

Score: 93.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2521 Total Patient Responses

Hospital environment

Score: 85.58/100

  • Always

  • Usually

  • Sometimes

  • Never

3615 Total Patient Responses

Responsiveness of staff

Score: 89.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2586 Total Patient Responses

Medication information

Score: 73.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2797 Total Patient Responses

Food

Score: 88.55/100

  • Always

  • Usually

  • Sometimes

  • Never

3139 Total Patient Responses

Discharge information

Score: 72.63/100

  • Yes

  • No

3117 Total Patient Responses

Likely To Recommend Hospital

94.51%

3277 Total Patient Responses

Overall Experience Score

9.07/10

3276 Total Patient Responses

Reception staff

Score: 97.79/100

3215 Total Patient Responses

Nursing staff

Score: 97.12/100

3484 Total Patient Responses

Doctors

Score: 96.05/100

3371 Total Patient Responses

Pain management

Score: 96.18/100

2987 Total Patient Responses

Emergency Unit environment

Score: 97.96/100

3233 Total Patient Responses

Responsiveness of staff

Score: 96.10/100

3002 Total Patient Responses

Medication information

Score: 94.00/100

2801 Total Patient Responses

Prioritisation

Score: 88.97/100

3852 Total Patient Responses