Patient Experience Results

1261

Happy Clients

1504

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2020-04-20 - 2021-04-20

Likely To Recommend Hospital

85.00%

1504 Total Patient Responses

Overall Experience Score

8.22/10

1504 Total Patient Responses

Admission Staff

Score: 97.08/100

  • Yes

  • No

1468 Total Patient Responses

Nursing Staff

Score: 85.95/100

1500 Total Patient Responses

Doctors

Score: 94.10/100

1494 Total Patient Responses

Pain Management

Score: 88.06/100

1325 Total Patient Responses

Hospital Environment

Score: 78.99/100

1429 Total Patient Responses

Responsiveness of Staff

Score: 82.56/100

1240 Total Patient Responses

Medication Information

Score: 67.50/100

1183 Total Patient Responses

Food

Score: 82.53/100

1391 Total Patient Responses

Discharge Information

Score: 66.06/100

1504 Total Patient Responses

Likely To Recommend Hospital

88.59%

1165 Total Patient Responses

Overall Experience Score

8.56/10

1165 Total Patient Responses

Reception Staff

Score: 98.40/100

1122 Total Patient Responses

Nursing Staff

Score: 95.26/100

1161 Total Patient Responses

Doctors

Score: 94.96/100

1159 Total Patient Responses

Pain Management

Score: 95.93/100

1057 Total Patient Responses

Emergency Unit Environment

Score: 97.98/100

1141 Total Patient Responses

Responsiveness of Staff

Score: 93.21/100

1090 Total Patient Responses

Medication Information

Score: 93.68/100

1012 Total Patient Responses

PRIORITISATION

Score: 85.84/100

1151 Total Patient Responses