Patient Experience Results

2234

Happy Clients

2521

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-09-03 - 2026-09-03

Likely To Recommend Hospital

93.93%

2520 Total Patient Responses

Overall Experience Score

8.86/10

2521 Total Patient Responses

Admission staff

Score: 97.33/100

  • Yes

  • No

2483 Total Patient Responses

Nursing staff

Score: 91.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3202 Total Patient Responses

Doctors

Score: 96.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2846 Total Patient Responses

Pain management

Score: 93.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2524 Total Patient Responses

Hospital environment

Score: 85.42/100

  • Always

  • Usually

  • Sometimes

  • Never

3598 Total Patient Responses

Responsiveness of staff

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2541 Total Patient Responses

Medication information

Score: 74.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2763 Total Patient Responses

Food

Score: 87.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3171 Total Patient Responses

Discharge information

Score: 72.68/100

  • Yes

  • No

3081 Total Patient Responses

Likely To Recommend Hospital

94.23%

3327 Total Patient Responses

Overall Experience Score

8.99/10

3325 Total Patient Responses

Reception staff

Score: 97.95/100

3262 Total Patient Responses

Nursing staff

Score: 96.74/100

3562 Total Patient Responses

Doctors

Score: 95.93/100

3427 Total Patient Responses

Pain management

Score: 95.55/100

3032 Total Patient Responses

Emergency Unit environment

Score: 97.08/100

3283 Total Patient Responses

Responsiveness of staff

Score: 95.51/100

3050 Total Patient Responses

Medication information

Score: 93.75/100

2849 Total Patient Responses

Prioritisation

Score: 88.18/100

3947 Total Patient Responses