Patient Experience Survey | Life Wilgeheuwel Hospital

Patient Experience Results

1539

Happy Clients

1805

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2020-07-30 - 2021-07-30

Likely To Recommend Hospital

85.43%

1805 Total Patient Responses

Overall Experience Score

8.28/10

1805 Total Patient Responses

Admission Staff

Score: 97.18/100

  • Yes

  • No

1754 Total Patient Responses

Nursing Staff

Score: 86.41/100

1800 Total Patient Responses

Doctors

Score: 94.46/100

1795 Total Patient Responses

Pain Management

Score: 88.94/100

1600 Total Patient Responses

Hospital Environment

Score: 79.82/100

1725 Total Patient Responses

Responsiveness of Staff

Score: 83.65/100

1511 Total Patient Responses

Medication Information

Score: 68.44/100

1419 Total Patient Responses

Food

Score: 82.17/100

1677 Total Patient Responses

Discharge Information

Score: 66.68/100

1805 Total Patient Responses

Likely To Recommend Hospital

87.18%

1559 Total Patient Responses

Overall Experience Score

8.43/10

1559 Total Patient Responses

Reception Staff

Score: 98.00/100

1500 Total Patient Responses

Nursing Staff

Score: 94.33/100

1555 Total Patient Responses

Doctors

Score: 94.80/100

1551 Total Patient Responses

Pain Management

Score: 94.27/100

1413 Total Patient Responses

Emergency Unit Environment

Score: 97.05/100

1524 Total Patient Responses

Responsiveness of Staff

Score: 92.08/100

1465 Total Patient Responses

Medication Information

Score: 92.80/100

1361 Total Patient Responses

PRIORITISATION

Score: 83.02/100

1539 Total Patient Responses