Patient Experience Results

3559

Happy Clients

4130

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2017-06-18 - 2018-06-18

Likely To Recommend Hospital

86.00%

4130 Total Patient Responses

Overall Experience Score

8.31/10

4130 Total Patient Responses

Admission Staff

Score: 97.53/100

  • Yes

  • No

4059 Total Patient Responses

Nursing Staff

Score: 88.16/100

4121 Total Patient Responses

Doctors

Score: 95.18/100

4108 Total Patient Responses

Pain Management

Score: 89.90/100

3506 Total Patient Responses

Hospital Environment

Score: 80.74/100

3831 Total Patient Responses

Responsiveness of Staff

Score: 84.11/100

3134 Total Patient Responses

Medication Information

Score: 70.29/100

3020 Total Patient Responses

Food

Score: 82.67/100

3728 Total Patient Responses

Discharge Information

Score: 67.62/100

4130 Total Patient Responses

Likely To Recommend Hospital

81.08%

1219 Total Patient Responses

Overall Experience Score

7.93/10

1219 Total Patient Responses

Reception Staff

Score: 96.51/100

1202 Total Patient Responses

Nursing Staff

Score: 93.61/100

1214 Total Patient Responses

Doctors

Score: 89.19/100

1198 Total Patient Responses

Pain Management

Score: 89.05/100

1087 Total Patient Responses

Emergency Unit Environment

Score: 97.00/100

1200 Total Patient Responses

Responsiveness of Staff

Score: 91.11/100

1113 Total Patient Responses

Medication Information

Score: 85.36/100

1052 Total Patient Responses

PRIORITISATION

Score: 80.96/100

1209 Total Patient Responses