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Patient Experience Results

2260

Happy Clients

2541

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2025-06-15 - 2026-06-15

Likely To Recommend Hospital

93.86%

2540 Total Patient Responses

Overall Experience Score

8.89/10

2541 Total Patient Responses

Admission staff

Score: 97.51/100

  • Yes

  • No

2504 Total Patient Responses

Nursing staff

Score: 92.00/100

  • Always

  • Usually

  • Sometimes

  • Never

3194 Total Patient Responses

Doctors

Score: 96.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2865 Total Patient Responses

Pain management

Score: 93.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2522 Total Patient Responses

Hospital environment

Score: 85.40/100

  • Always

  • Usually

  • Sometimes

  • Never

3627 Total Patient Responses

Responsiveness of staff

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2580 Total Patient Responses

Medication information

Score: 74.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2817 Total Patient Responses

Food

Score: 88.59/100

  • Always

  • Usually

  • Sometimes

  • Never

3160 Total Patient Responses

Discharge information

Score: 72.84/100

  • Yes

  • No

3106 Total Patient Responses

Likely To Recommend Hospital

94.59%

3292 Total Patient Responses

Overall Experience Score

9.05/10

3291 Total Patient Responses

Reception staff

Score: 97.68/100

3231 Total Patient Responses

Nursing staff

Score: 97.03/100

3506 Total Patient Responses

Doctors

Score: 96.14/100

3385 Total Patient Responses

Pain management

Score: 96.05/100

3009 Total Patient Responses

Emergency Unit environment

Score: 97.75/100

3249 Total Patient Responses

Responsiveness of staff

Score: 96.20/100

3026 Total Patient Responses

Medication information

Score: 93.93/100

2815 Total Patient Responses

Prioritisation

Score: 89.00/100

3871 Total Patient Responses