×

Patient Experience Results

2452

Happy Clients

2780

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2024-11-14 - 2025-11-14

Likely To Recommend Hospital

93.35%

2780 Total Patient Responses

Overall Experience Score

8.82/10

2780 Total Patient Responses

Admission staff

Score: 97.05/100

  • Yes

  • No

2747 Total Patient Responses

Nursing staff

Score: 91.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3562 Total Patient Responses

Doctors

Score: 97.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3123 Total Patient Responses

Pain management

Score: 93.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2810 Total Patient Responses

Hospital environment

Score: 85.52/100

  • Always

  • Usually

  • Sometimes

  • Never

3939 Total Patient Responses

Responsiveness of staff

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2823 Total Patient Responses

Medication information

Score: 72.84/100

  • Always

  • Usually

  • Sometimes

  • Never

3083 Total Patient Responses

Food

Score: 88.30/100

  • Always

  • Usually

  • Sometimes

  • Never

3388 Total Patient Responses

Discharge information

Score: 71.85/100

  • Yes

  • No

3369 Total Patient Responses

Likely To Recommend Hospital

93.94%

3335 Total Patient Responses

Overall Experience Score

9.01/10

3335 Total Patient Responses

Reception staff

Score: 98.14/100

3275 Total Patient Responses

Nursing staff

Score: 96.76/100

3552 Total Patient Responses

Doctors

Score: 96.06/100

3421 Total Patient Responses

Pain management

Score: 95.85/100

3035 Total Patient Responses

Emergency Unit environment

Score: 97.85/100

3297 Total Patient Responses

Responsiveness of staff

Score: 95.44/100

3051 Total Patient Responses

Medication information

Score: 93.40/100

2862 Total Patient Responses

Prioritisation

Score: 86.39/100

4026 Total Patient Responses