Patient Experience Results

2573

Happy Clients

2939

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

92.96%

2939 Total Patient Responses

Overall Experience Score

8.76/10

2939 Total Patient Responses

Admission staff

Score: 96.79/100

  • Yes

  • No

2924 Total Patient Responses

Nursing staff

Score: 90.73/100

  • Always

  • Usually

  • Sometimes

  • Never

3803 Total Patient Responses

Doctors

Score: 97.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3310 Total Patient Responses

Pain management

Score: 93.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2999 Total Patient Responses

Hospital environment

Score: 84.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4192 Total Patient Responses

Responsiveness of staff

Score: 88.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2994 Total Patient Responses

Medication information

Score: 72.92/100

  • Always

  • Usually

  • Sometimes

  • Never

3217 Total Patient Responses

Food

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

3630 Total Patient Responses

Discharge information

Score: 70.91/100

  • Yes

  • No

3579 Total Patient Responses

Likely To Recommend Hospital

93.99%

3396 Total Patient Responses

Overall Experience Score

8.97/10

3396 Total Patient Responses

Reception staff

Score: 97.90/100

3332 Total Patient Responses

Nursing staff

Score: 96.69/100

3622 Total Patient Responses

Doctors

Score: 95.98/100

3492 Total Patient Responses

Pain management

Score: 95.32/100

3098 Total Patient Responses

Emergency Unit environment

Score: 97.27/100

3364 Total Patient Responses

Responsiveness of staff

Score: 94.63/100

3108 Total Patient Responses

Medication information

Score: 93.50/100

2924 Total Patient Responses

Prioritisation

Score: 84.04/100

4191 Total Patient Responses