Patient experience survey

3303

Happy Clients

3907

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-09-21 - 2026-09-21

Likely To Recommend Hospital

91.53%

3908 Total Patient Responses

Overall Experience Score

8.45/10

3907 Total Patient Responses

Admission staff

Score: 95.40/100

  • Yes

  • No

3977 Total Patient Responses

Nursing staff

Score: 89.31/100

  • Always

  • Usually

  • Sometimes

  • Never

5027 Total Patient Responses

Doctors

Score: 95.68/100

  • Always

  • Usually

  • Sometimes

  • Never

4461 Total Patient Responses

Pain management

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3771 Total Patient Responses

Hospital environment

Score: 85.90/100

  • Always

  • Usually

  • Sometimes

  • Never

5252 Total Patient Responses

Responsiveness of staff

Score: 86.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3835 Total Patient Responses

Medication information

Score: 74.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3970 Total Patient Responses

Food

Score: 86.36/100

  • Always

  • Usually

  • Sometimes

  • Never

4741 Total Patient Responses

Discharge information

Score: 71.63/100

  • Yes

  • No

4742 Total Patient Responses

Likely To Recommend Hospital

80.32%

1377 Total Patient Responses

Overall Experience Score

7.17/10

1377 Total Patient Responses

Reception staff

Score: 95.18/100

1349 Total Patient Responses

Nursing staff

Score: 91.53/100

1551 Total Patient Responses

Doctors

Score: 87.17/100

1478 Total Patient Responses

Pain management

Score: 83.96/100

1272 Total Patient Responses

Emergency Unit environment

Score: 95.03/100

1348 Total Patient Responses

Responsiveness of staff

Score: 85.41/100

1282 Total Patient Responses

Medication information

Score: 86.12/100

1225 Total Patient Responses

Prioritisation

Score: 69.98/100

1750 Total Patient Responses