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Patient experience survey

3503

Happy Clients

4073

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-07-04 - 2025-07-04

Likely To Recommend Hospital

92.21%

4073 Total Patient Responses

Overall Experience Score

8.6/10

4073 Total Patient Responses

Admission staff

Score: 96.44/100

  • Yes

  • No

4157 Total Patient Responses

Nursing staff

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

5244 Total Patient Responses

Doctors

Score: 95.75/100

  • Always

  • Usually

  • Sometimes

  • Never

4644 Total Patient Responses

Pain management

Score: 91.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3868 Total Patient Responses

Hospital environment

Score: 87.94/100

  • Always

  • Usually

  • Sometimes

  • Never

5425 Total Patient Responses

Responsiveness of staff

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

4075 Total Patient Responses

Medication information

Score: 76.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4143 Total Patient Responses

Food

Score: 86.75/100

  • Always

  • Usually

  • Sometimes

  • Never

4907 Total Patient Responses

Discharge information

Score: 72.68/100

  • Yes

  • No

4934 Total Patient Responses

Likely To Recommend Hospital

86.68%

1434 Total Patient Responses

Overall Experience Score

7.85/10

1434 Total Patient Responses

Reception staff

Score: 94.95/100

1406 Total Patient Responses

Nursing staff

Score: 92.95/100

1593 Total Patient Responses

Doctors

Score: 89.38/100

1514 Total Patient Responses

Pain management

Score: 89.05/100

1342 Total Patient Responses

Emergency Unit environment

Score: 97.18/100

1417 Total Patient Responses

Responsiveness of staff

Score: 88.73/100

1340 Total Patient Responses

Medication information

Score: 88.32/100

1318 Total Patient Responses

Prioritisation

Score: 78.59/100

1784 Total Patient Responses