Patient experience survey

3532

Happy Clients

4103

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-03-25 - 2025-03-25

Likely To Recommend Hospital

92.42%

4103 Total Patient Responses

Overall Experience Score

8.61/10

4103 Total Patient Responses

Admission staff

Score: 96.58/100

  • Yes

  • No

4176 Total Patient Responses

Nursing staff

Score: 89.63/100

  • Always

  • Usually

  • Sometimes

  • Never

5304 Total Patient Responses

Doctors

Score: 95.83/100

  • Always

  • Usually

  • Sometimes

  • Never

4682 Total Patient Responses

Pain management

Score: 91.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3909 Total Patient Responses

Hospital environment

Score: 88.21/100

  • Always

  • Usually

  • Sometimes

  • Never

5424 Total Patient Responses

Responsiveness of staff

Score: 88.00/100

  • Always

  • Usually

  • Sometimes

  • Never

4128 Total Patient Responses

Medication information

Score: 77.02/100

  • Always

  • Usually

  • Sometimes

  • Never

4206 Total Patient Responses

Food

Score: 87.47/100

  • Always

  • Usually

  • Sometimes

  • Never

4926 Total Patient Responses

Discharge information

Score: 72.77/100

  • Yes

  • No

4967 Total Patient Responses

Likely To Recommend Hospital

86.41%

1457 Total Patient Responses

Overall Experience Score

7.87/10

1457 Total Patient Responses

Reception staff

Score: 94.90/100

1432 Total Patient Responses

Nursing staff

Score: 92.78/100

1620 Total Patient Responses

Doctors

Score: 88.64/100

1544 Total Patient Responses

Pain management

Score: 89.21/100

1362 Total Patient Responses

Emergency Unit environment

Score: 96.53/100

1441 Total Patient Responses

Responsiveness of staff

Score: 88.65/100

1357 Total Patient Responses

Medication information

Score: 88.48/100

1337 Total Patient Responses

Prioritisation

Score: 78.90/100

1811 Total Patient Responses