Patient experience survey

2435

Happy Clients

2853

Surveys Completed

Life The Glynnwood

Reporting Period: 2018-10-14 - 2019-10-14

Likely To Recommend Hospital

86.28%

2853 Total Patient Responses

Overall Experience Score

8.35/10

2853 Total Patient Responses

Admission Staff

Score: 95.43/100

  • Yes

  • No

2805 Total Patient Responses

Nursing Staff

Score: 87.89/100

2850 Total Patient Responses

Doctors

Score: 94.84/100

2808 Total Patient Responses

Pain Management

Score: 88.92/100

2421 Total Patient Responses

Hospital Environment

Score: 84.50/100

2733 Total Patient Responses

Responsiveness of Staff

Score: 86.38/100

2262 Total Patient Responses

Medication Information

Score: 72.64/100

2194 Total Patient Responses

Food

Score: 83.76/100

2622 Total Patient Responses

Discharge Information

Score: 68.80/100

2853 Total Patient Responses

Likely To Recommend Hospital

81.64%

1191 Total Patient Responses

Overall Experience Score

7.92/10

1191 Total Patient Responses

Reception Staff

Score: 93.47/100

1164 Total Patient Responses

Nursing Staff

Score: 93.00/100

1186 Total Patient Responses

Doctors

Score: 91.50/100

1179 Total Patient Responses

Pain Management

Score: 90.49/100

1083 Total Patient Responses

Emergency Unit Environment

Score: 96.74/100

1167 Total Patient Responses

Responsiveness of Staff

Score: 89.18/100

1091 Total Patient Responses

Medication Information

Score: 88.91/100

1073 Total Patient Responses

PRIORITISATION

Score: 78.41/100

1184 Total Patient Responses