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Patient experience survey

3286

Happy Clients

3892

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-10-13 - 2026-10-13

Likely To Recommend Hospital

91.47%

3893 Total Patient Responses

Overall Experience Score

8.45/10

3892 Total Patient Responses

Admission staff

Score: 95.26/100

  • Yes

  • No

3959 Total Patient Responses

Nursing staff

Score: 89.30/100

  • Always

  • Usually

  • Sometimes

  • Never

5016 Total Patient Responses

Doctors

Score: 95.69/100

  • Always

  • Usually

  • Sometimes

  • Never

4438 Total Patient Responses

Pain management

Score: 91.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3763 Total Patient Responses

Hospital environment

Score: 85.78/100

  • Always

  • Usually

  • Sometimes

  • Never

5225 Total Patient Responses

Responsiveness of staff

Score: 86.88/100

  • Always

  • Usually

  • Sometimes

  • Never

3844 Total Patient Responses

Medication information

Score: 74.53/100

  • Always

  • Usually

  • Sometimes

  • Never

3967 Total Patient Responses

Food

Score: 86.31/100

  • Always

  • Usually

  • Sometimes

  • Never

4710 Total Patient Responses

Discharge information

Score: 71.67/100

  • Yes

  • No

4713 Total Patient Responses

Likely To Recommend Hospital

80.87%

1390 Total Patient Responses

Overall Experience Score

7.26/10

1389 Total Patient Responses

Reception staff

Score: 95.45/100

1362 Total Patient Responses

Nursing staff

Score: 91.70/100

1562 Total Patient Responses

Doctors

Score: 87.64/100

1484 Total Patient Responses

Pain management

Score: 84.90/100

1278 Total Patient Responses

Emergency Unit environment

Score: 95.30/100

1361 Total Patient Responses

Responsiveness of staff

Score: 85.77/100

1293 Total Patient Responses

Medication information

Score: 86.62/100

1233 Total Patient Responses

Prioritisation

Score: 70.69/100

1755 Total Patient Responses