Patient experience survey

3324

Happy Clients

3910

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-04-19 - 2026-04-19

Likely To Recommend Hospital

91.84%

3911 Total Patient Responses

Overall Experience Score

8.5/10

3910 Total Patient Responses

Admission staff

Score: 95.77/100

  • Yes

  • No

3980 Total Patient Responses

Nursing staff

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

5008 Total Patient Responses

Doctors

Score: 95.57/100

  • Always

  • Usually

  • Sometimes

  • Never

4452 Total Patient Responses

Pain management

Score: 92.39/100

  • Always

  • Usually

  • Sometimes

  • Never

3750 Total Patient Responses

Hospital environment

Score: 86.75/100

  • Always

  • Usually

  • Sometimes

  • Never

5258 Total Patient Responses

Responsiveness of staff

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

3868 Total Patient Responses

Medication information

Score: 74.94/100

  • Always

  • Usually

  • Sometimes

  • Never

4000 Total Patient Responses

Food

Score: 86.78/100

  • Always

  • Usually

  • Sometimes

  • Never

4723 Total Patient Responses

Discharge information

Score: 71.15/100

  • Yes

  • No

4738 Total Patient Responses

Likely To Recommend Hospital

84.38%

1364 Total Patient Responses

Overall Experience Score

7.57/10

1364 Total Patient Responses

Reception staff

Score: 95.20/100

1334 Total Patient Responses

Nursing staff

Score: 92.29/100

1532 Total Patient Responses

Doctors

Score: 89.30/100

1446 Total Patient Responses

Pain management

Score: 87.16/100

1285 Total Patient Responses

Emergency Unit environment

Score: 96.35/100

1342 Total Patient Responses

Responsiveness of staff

Score: 87.77/100

1276 Total Patient Responses

Medication information

Score: 87.95/100

1228 Total Patient Responses

Prioritisation

Score: 74.73/100

1707 Total Patient Responses