Patient experience survey

2318

Happy Clients

2700

Surveys Completed

Life The Glynnwood

Reporting Period: 2018-08-17 - 2019-08-17

Likely To Recommend Hospital

86.78%

2700 Total Patient Responses

Overall Experience Score

8.39/10

2700 Total Patient Responses

Admission Staff

Score: 95.27/100

  • Yes

  • No

2651 Total Patient Responses

Nursing Staff

Score: 88.46/100

2698 Total Patient Responses

Doctors

Score: 94.81/100

2663 Total Patient Responses

Pain Management

Score: 89.57/100

2305 Total Patient Responses

Hospital Environment

Score: 84.57/100

2593 Total Patient Responses

Responsiveness of Staff

Score: 87.06/100

2157 Total Patient Responses

Medication Information

Score: 73.44/100

2088 Total Patient Responses

Food

Score: 84.42/100

2472 Total Patient Responses

Discharge Information

Score: 69.56/100

2700 Total Patient Responses

Likely To Recommend Hospital

81.32%

1106 Total Patient Responses

Overall Experience Score

7.89/10

1106 Total Patient Responses

Reception Staff

Score: 93.62/100

1081 Total Patient Responses

Nursing Staff

Score: 93.12/100

1103 Total Patient Responses

Doctors

Score: 91.03/100

1096 Total Patient Responses

Pain Management

Score: 90.16/100

1006 Total Patient Responses

Emergency Unit Environment

Score: 96.86/100

1084 Total Patient Responses

Responsiveness of Staff

Score: 89.98/100

1008 Total Patient Responses

Medication Information

Score: 88.59/100

990 Total Patient Responses

PRIORITISATION

Score: 78.25/100

1099 Total Patient Responses