Patient experience survey

3388

Happy Clients

3979

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-04-24 - 2026-04-24

Likely To Recommend Hospital

91.86%

3980 Total Patient Responses

Overall Experience Score

8.52/10

3979 Total Patient Responses

Admission staff

Score: 95.75/100

  • Yes

  • No

4049 Total Patient Responses

Nursing staff

Score: 89.53/100

  • Always

  • Usually

  • Sometimes

  • Never

5095 Total Patient Responses

Doctors

Score: 95.61/100

  • Always

  • Usually

  • Sometimes

  • Never

4530 Total Patient Responses

Pain management

Score: 92.38/100

  • Always

  • Usually

  • Sometimes

  • Never

3810 Total Patient Responses

Hospital environment

Score: 86.74/100

  • Always

  • Usually

  • Sometimes

  • Never

5342 Total Patient Responses

Responsiveness of staff

Score: 87.82/100

  • Always

  • Usually

  • Sometimes

  • Never

3934 Total Patient Responses

Medication information

Score: 75.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4068 Total Patient Responses

Food

Score: 86.87/100

  • Always

  • Usually

  • Sometimes

  • Never

4807 Total Patient Responses

Discharge information

Score: 71.27/100

  • Yes

  • No

4817 Total Patient Responses

Likely To Recommend Hospital

84.32%

1378 Total Patient Responses

Overall Experience Score

7.55/10

1378 Total Patient Responses

Reception staff

Score: 95.18/100

1348 Total Patient Responses

Nursing staff

Score: 92.22/100

1547 Total Patient Responses

Doctors

Score: 89.21/100

1462 Total Patient Responses

Pain management

Score: 86.89/100

1297 Total Patient Responses

Emergency Unit environment

Score: 96.24/100

1356 Total Patient Responses

Responsiveness of staff

Score: 87.81/100

1288 Total Patient Responses

Medication information

Score: 88.05/100

1239 Total Patient Responses

Prioritisation

Score: 74.08/100

1723 Total Patient Responses