Patient experience survey

3264

Happy Clients

3873

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-07-20 - 2026-07-20

Likely To Recommend Hospital

91.2%

3874 Total Patient Responses

Overall Experience Score

8.42/10

3873 Total Patient Responses

Admission staff

Score: 95.60/100

  • Yes

  • No

3944 Total Patient Responses

Nursing staff

Score: 88.97/100

  • Always

  • Usually

  • Sometimes

  • Never

4988 Total Patient Responses

Doctors

Score: 95.74/100

  • Always

  • Usually

  • Sometimes

  • Never

4407 Total Patient Responses

Pain management

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

3727 Total Patient Responses

Hospital environment

Score: 86.01/100

  • Always

  • Usually

  • Sometimes

  • Never

5189 Total Patient Responses

Responsiveness of staff

Score: 86.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3807 Total Patient Responses

Medication information

Score: 74.28/100

  • Always

  • Usually

  • Sometimes

  • Never

3958 Total Patient Responses

Food

Score: 86.51/100

  • Always

  • Usually

  • Sometimes

  • Never

4703 Total Patient Responses

Discharge information

Score: 70.89/100

  • Yes

  • No

4696 Total Patient Responses

Likely To Recommend Hospital

82.21%

1366 Total Patient Responses

Overall Experience Score

7.38/10

1366 Total Patient Responses

Reception staff

Score: 95.27/100

1333 Total Patient Responses

Nursing staff

Score: 91.93/100

1531 Total Patient Responses

Doctors

Score: 88.75/100

1453 Total Patient Responses

Pain management

Score: 85.66/100

1269 Total Patient Responses

Emergency Unit environment

Score: 95.23/100

1341 Total Patient Responses

Responsiveness of staff

Score: 86.58/100

1274 Total Patient Responses

Medication information

Score: 87.71/100

1221 Total Patient Responses

Prioritisation

Score: 72.23/100

1723 Total Patient Responses