Patient experience survey

1068

Happy Clients

1294

Surveys Completed

Life The Glynnwood

Reporting Period: 2020-04-18 - 2021-04-18

Likely To Recommend Hospital

84.21%

1294 Total Patient Responses

Overall Experience Score

8.22/10

1294 Total Patient Responses

Admission Staff

Score: 95.06/100

  • Yes

  • No

1265 Total Patient Responses

Nursing Staff

Score: 86.03/100

1292 Total Patient Responses

Doctors

Score: 94.27/100

1275 Total Patient Responses

Pain Management

Score: 88.59/100

1120 Total Patient Responses

Hospital Environment

Score: 82.90/100

1246 Total Patient Responses

Responsiveness of Staff

Score: 82.14/100

1102 Total Patient Responses

Medication Information

Score: 70.92/100

1014 Total Patient Responses

Food

Score: 83.41/100

1221 Total Patient Responses

Discharge Information

Score: 69.09/100

1294 Total Patient Responses

Likely To Recommend Hospital

84.39%

474 Total Patient Responses

Overall Experience Score

8.19/10

474 Total Patient Responses

Reception Staff

Score: 93.79/100

451 Total Patient Responses

Nursing Staff

Score: 93.01/100

473 Total Patient Responses

Doctors

Score: 92.45/100

466 Total Patient Responses

Pain Management

Score: 91.90/100

432 Total Patient Responses

Emergency Unit Environment

Score: 97.19/100

462 Total Patient Responses

Responsiveness of Staff

Score: 89.91/100

446 Total Patient Responses

Medication Information

Score: 87.67/100

430 Total Patient Responses

PRIORITISATION

Score: 79.09/100

472 Total Patient Responses