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Patient experience survey

3299

Happy Clients

3887

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-08-12 - 2026-08-12

Likely To Recommend Hospital

91.54%

3888 Total Patient Responses

Overall Experience Score

8.49/10

3887 Total Patient Responses

Admission staff

Score: 95.58/100

  • Yes

  • No

3963 Total Patient Responses

Nursing staff

Score: 89.32/100

  • Always

  • Usually

  • Sometimes

  • Never

4990 Total Patient Responses

Doctors

Score: 95.85/100

  • Always

  • Usually

  • Sometimes

  • Never

4436 Total Patient Responses

Pain management

Score: 91.66/100

  • Always

  • Usually

  • Sometimes

  • Never

3756 Total Patient Responses

Hospital environment

Score: 86.34/100

  • Always

  • Usually

  • Sometimes

  • Never

5217 Total Patient Responses

Responsiveness of staff

Score: 86.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3819 Total Patient Responses

Medication information

Score: 74.57/100

  • Always

  • Usually

  • Sometimes

  • Never

3952 Total Patient Responses

Food

Score: 86.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4717 Total Patient Responses

Discharge information

Score: 71.33/100

  • Yes

  • No

4702 Total Patient Responses

Likely To Recommend Hospital

81.66%

1390 Total Patient Responses

Overall Experience Score

7.33/10

1390 Total Patient Responses

Reception staff

Score: 95.00/100

1359 Total Patient Responses

Nursing staff

Score: 91.67/100

1562 Total Patient Responses

Doctors

Score: 88.21/100

1484 Total Patient Responses

Pain management

Score: 85.11/100

1283 Total Patient Responses

Emergency Unit environment

Score: 94.87/100

1365 Total Patient Responses

Responsiveness of staff

Score: 86.28/100

1297 Total Patient Responses

Medication information

Score: 87.34/100

1240 Total Patient Responses

Prioritisation

Score: 71.59/100

1759 Total Patient Responses