Patient experience survey

2451

Happy Clients

2820

Surveys Completed

Life The Glynnwood

Reporting Period: 2017-06-19 - 2018-06-19

Likely To Recommend Hospital

86.80%

2820 Total Patient Responses

Overall Experience Score

8.45/10

2820 Total Patient Responses

Admission Staff

Score: 95.93/100

  • Yes

  • No

2768 Total Patient Responses

Nursing Staff

Score: 89.17/100

2817 Total Patient Responses

Doctors

Score: 94.71/100

2767 Total Patient Responses

Pain Management

Score: 89.46/100

2351 Total Patient Responses

Hospital Environment

Score: 84.93/100

2677 Total Patient Responses

Responsiveness of Staff

Score: 86.47/100

2237 Total Patient Responses

Medication Information

Score: 73.60/100

2162 Total Patient Responses

Food

Score: 81.12/100

2555 Total Patient Responses

Discharge Information

Score: 71.60/100

2820 Total Patient Responses

Likely To Recommend Hospital

84.98%

1036 Total Patient Responses

Overall Experience Score

8.24/10

1036 Total Patient Responses

Reception Staff

Score: 94.18/100

1013 Total Patient Responses

Nursing Staff

Score: 95.17/100

1030 Total Patient Responses

Doctors

Score: 93.15/100

1031 Total Patient Responses

Pain Management

Score: 93.27/100

936 Total Patient Responses

Emergency Unit Environment

Score: 97.16/100

1020 Total Patient Responses

Responsiveness of Staff

Score: 92.27/100

957 Total Patient Responses

Medication Information

Score: 89.35/100

920 Total Patient Responses

PRIORITISATION

Score: 81.11/100

1028 Total Patient Responses