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Patient experience survey

3197

Happy Clients

3765

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-09-01 - 2026-09-01

Likely To Recommend Hospital

91.58%

3766 Total Patient Responses

Overall Experience Score

8.49/10

3765 Total Patient Responses

Admission staff

Score: 95.58/100

  • Yes

  • No

3837 Total Patient Responses

Nursing staff

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4836 Total Patient Responses

Doctors

Score: 95.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4298 Total Patient Responses

Pain management

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

3636 Total Patient Responses

Hospital environment

Score: 86.24/100

  • Always

  • Usually

  • Sometimes

  • Never

5064 Total Patient Responses

Responsiveness of staff

Score: 86.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3709 Total Patient Responses

Medication information

Score: 74.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3828 Total Patient Responses

Food

Score: 86.60/100

  • Always

  • Usually

  • Sometimes

  • Never

4579 Total Patient Responses

Discharge information

Score: 71.69/100

  • Yes

  • No

4559 Total Patient Responses

Likely To Recommend Hospital

81.22%

1347 Total Patient Responses

Overall Experience Score

7.28/10

1347 Total Patient Responses

Reception staff

Score: 95.21/100

1316 Total Patient Responses

Nursing staff

Score: 91.74/100

1516 Total Patient Responses

Doctors

Score: 88.10/100

1440 Total Patient Responses

Pain management

Score: 84.93/100

1241 Total Patient Responses

Emergency Unit environment

Score: 94.86/100

1322 Total Patient Responses

Responsiveness of staff

Score: 86.19/100

1253 Total Patient Responses

Medication information

Score: 87.18/100

1201 Total Patient Responses

Prioritisation

Score: 71.02/100

1709 Total Patient Responses