Patient experience survey

3366

Happy Clients

3962

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-05-14 - 2026-05-14

Likely To Recommend Hospital

91.8%

3963 Total Patient Responses

Overall Experience Score

8.49/10

3962 Total Patient Responses

Admission staff

Score: 95.78/100

  • Yes

  • No

4026 Total Patient Responses

Nursing staff

Score: 89.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5074 Total Patient Responses

Doctors

Score: 95.74/100

  • Always

  • Usually

  • Sometimes

  • Never

4516 Total Patient Responses

Pain management

Score: 92.11/100

  • Always

  • Usually

  • Sometimes

  • Never

3794 Total Patient Responses

Hospital environment

Score: 86.43/100

  • Always

  • Usually

  • Sometimes

  • Never

5322 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3924 Total Patient Responses

Medication information

Score: 74.60/100

  • Always

  • Usually

  • Sometimes

  • Never

4050 Total Patient Responses

Food

Score: 86.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4788 Total Patient Responses

Discharge information

Score: 71.20/100

  • Yes

  • No

4802 Total Patient Responses

Likely To Recommend Hospital

84%

1381 Total Patient Responses

Overall Experience Score

7.55/10

1381 Total Patient Responses

Reception staff

Score: 95.20/100

1353 Total Patient Responses

Nursing staff

Score: 92.39/100

1545 Total Patient Responses

Doctors

Score: 89.35/100

1468 Total Patient Responses

Pain management

Score: 86.86/100

1294 Total Patient Responses

Emergency Unit environment

Score: 96.17/100

1357 Total Patient Responses

Responsiveness of staff

Score: 87.54/100

1292 Total Patient Responses

Medication information

Score: 88.36/100

1246 Total Patient Responses

Prioritisation

Score: 73.70/100

1724 Total Patient Responses