Patient experience survey

3316

Happy Clients

3933

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-07-23 - 2026-07-23

Likely To Recommend Hospital

91.18%

3934 Total Patient Responses

Overall Experience Score

8.43/10

3933 Total Patient Responses

Admission staff

Score: 95.56/100

  • Yes

  • No

4007 Total Patient Responses

Nursing staff

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

5060 Total Patient Responses

Doctors

Score: 95.73/100

  • Always

  • Usually

  • Sometimes

  • Never

4475 Total Patient Responses

Pain management

Score: 91.67/100

  • Always

  • Usually

  • Sometimes

  • Never

3784 Total Patient Responses

Hospital environment

Score: 86.11/100

  • Always

  • Usually

  • Sometimes

  • Never

5272 Total Patient Responses

Responsiveness of staff

Score: 86.70/100

  • Always

  • Usually

  • Sometimes

  • Never

3867 Total Patient Responses

Medication information

Score: 74.40/100

  • Always

  • Usually

  • Sometimes

  • Never

4016 Total Patient Responses

Food

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4785 Total Patient Responses

Discharge information

Score: 70.91/100

  • Yes

  • No

4771 Total Patient Responses

Likely To Recommend Hospital

82.1%

1374 Total Patient Responses

Overall Experience Score

7.37/10

1374 Total Patient Responses

Reception staff

Score: 95.23/100

1341 Total Patient Responses

Nursing staff

Score: 91.90/100

1542 Total Patient Responses

Doctors

Score: 88.57/100

1462 Total Patient Responses

Pain management

Score: 85.62/100

1273 Total Patient Responses

Emergency Unit environment

Score: 95.18/100

1349 Total Patient Responses

Responsiveness of staff

Score: 86.43/100

1282 Total Patient Responses

Medication information

Score: 87.38/100

1228 Total Patient Responses

Prioritisation

Score: 72.06/100

1734 Total Patient Responses