Patient experience survey

3518

Happy Clients

4083

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-06-20 - 2025-06-20

Likely To Recommend Hospital

92.35%

4083 Total Patient Responses

Overall Experience Score

8.62/10

4083 Total Patient Responses

Admission staff

Score: 96.42/100

  • Yes

  • No

4169 Total Patient Responses

Nursing staff

Score: 89.68/100

  • Always

  • Usually

  • Sometimes

  • Never

5255 Total Patient Responses

Doctors

Score: 95.79/100

  • Always

  • Usually

  • Sometimes

  • Never

4653 Total Patient Responses

Pain management

Score: 92.05/100

  • Always

  • Usually

  • Sometimes

  • Never

3885 Total Patient Responses

Hospital environment

Score: 88.06/100

  • Always

  • Usually

  • Sometimes

  • Never

5437 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

  • Always

  • Usually

  • Sometimes

  • Never

4093 Total Patient Responses

Medication information

Score: 76.53/100

  • Always

  • Usually

  • Sometimes

  • Never

4157 Total Patient Responses

Food

Score: 86.83/100

  • Always

  • Usually

  • Sometimes

  • Never

4920 Total Patient Responses

Discharge information

Score: 72.46/100

  • Yes

  • No

4954 Total Patient Responses

Likely To Recommend Hospital

86.71%

1422 Total Patient Responses

Overall Experience Score

7.84/10

1422 Total Patient Responses

Reception staff

Score: 94.99/100

1396 Total Patient Responses

Nursing staff

Score: 93.02/100

1578 Total Patient Responses

Doctors

Score: 89.10/100

1505 Total Patient Responses

Pain management

Score: 88.89/100

1332 Total Patient Responses

Emergency Unit environment

Score: 97.15/100

1405 Total Patient Responses

Responsiveness of staff

Score: 89.08/100

1328 Total Patient Responses

Medication information

Score: 88.40/100

1310 Total Patient Responses

Prioritisation

Score: 78.75/100

1771 Total Patient Responses