Patient experience survey

2450

Happy Clients

2809

Surveys Completed

Life The Glynnwood

Reporting Period: 2017-04-20 - 2018-04-20

Likely To Recommend Hospital

87.27%

2809 Total Patient Responses

Overall Experience Score

8.46/10

2809 Total Patient Responses

Admission Staff

Score: 95.97/100

  • Yes

  • No

2758 Total Patient Responses

Nursing Staff

Score: 89.46/100

2807 Total Patient Responses

Doctors

Score: 94.63/100

2753 Total Patient Responses

Pain Management

Score: 89.91/100

2353 Total Patient Responses

Hospital Environment

Score: 85.32/100

2670 Total Patient Responses

Responsiveness of Staff

Score: 86.87/100

2226 Total Patient Responses

Medication Information

Score: 73.86/100

2156 Total Patient Responses

Food

Score: 80.64/100

2544 Total Patient Responses

Discharge Information

Score: 72.05/100

2809 Total Patient Responses

Likely To Recommend Hospital

85.22%

1037 Total Patient Responses

Overall Experience Score

8.28/10

1037 Total Patient Responses

Reception Staff

Score: 94.55/100

1010 Total Patient Responses

Nursing Staff

Score: 95.50/100

1031 Total Patient Responses

Doctors

Score: 93.46/100

1031 Total Patient Responses

Pain Management

Score: 93.19/100

940 Total Patient Responses

Emergency Unit Environment

Score: 97.35/100

1019 Total Patient Responses

Responsiveness of Staff

Score: 92.81/100

959 Total Patient Responses

Medication Information

Score: 90.34/100

921 Total Patient Responses

PRIORITISATION

Score: 81.78/100

1028 Total Patient Responses