Patient experience survey

2483

Happy Clients

2889

Surveys Completed

Life The Glynnwood

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

86.38%

2889 Total Patient Responses

Overall Experience Score

8.37/10

2889 Total Patient Responses

Admission Staff

Score: 96.21/100

  • Yes

  • No

2831 Total Patient Responses

Nursing Staff

Score: 87.83/100

2885 Total Patient Responses

Doctors

Score: 95.20/100

2847 Total Patient Responses

Pain Management

Score: 89.08/100

2463 Total Patient Responses

Hospital Environment

Score: 85.08/100

2770 Total Patient Responses

Responsiveness of Staff

Score: 86.34/100

2298 Total Patient Responses

Medication Information

Score: 73.05/100

2218 Total Patient Responses

Food

Score: 83.75/100

2651 Total Patient Responses

Discharge Information

Score: 69.37/100

2889 Total Patient Responses

Likely To Recommend Hospital

81.68%

1155 Total Patient Responses

Overall Experience Score

7.88/10

1155 Total Patient Responses

Reception Staff

Score: 93.52/100

1126 Total Patient Responses

Nursing Staff

Score: 92.63/100

1152 Total Patient Responses

Doctors

Score: 90.77/100

1143 Total Patient Responses

Pain Management

Score: 90.64/100

1058 Total Patient Responses

Emergency Unit Environment

Score: 96.74/100

1134 Total Patient Responses

Responsiveness of Staff

Score: 89.26/100

1071 Total Patient Responses

Medication Information

Score: 88.07/100

1048 Total Patient Responses

PRIORITISATION

Score: 77.98/100

1147 Total Patient Responses