Patient experience survey

2265

Happy Clients

2646

Surveys Completed

Life The Glynnwood

Reporting Period: 2017-12-12 - 2018-12-12

Likely To Recommend Hospital

86.22%

2646 Total Patient Responses

Overall Experience Score

8.34/10

2646 Total Patient Responses

Admission Staff

Score: 95.53/100

  • Yes

  • No

2600 Total Patient Responses

Nursing Staff

Score: 88.01/100

2641 Total Patient Responses

Doctors

Score: 94.81/100

2610 Total Patient Responses

Pain Management

Score: 88.94/100

2218 Total Patient Responses

Hospital Environment

Score: 83.66/100

2530 Total Patient Responses

Responsiveness of Staff

Score: 85.48/100

2116 Total Patient Responses

Medication Information

Score: 72.14/100

2055 Total Patient Responses

Food

Score: 82.70/100

2406 Total Patient Responses

Discharge Information

Score: 69.26/100

2646 Total Patient Responses

Likely To Recommend Hospital

84.63%

1010 Total Patient Responses

Overall Experience Score

8.21/10

1010 Total Patient Responses

Reception Staff

Score: 94.61/100

984 Total Patient Responses

Nursing Staff

Score: 95.05/100

1003 Total Patient Responses

Doctors

Score: 93.06/100

999 Total Patient Responses

Pain Management

Score: 92.20/100

898 Total Patient Responses

Emergency Unit Environment

Score: 96.87/100

989 Total Patient Responses

Responsiveness of Staff

Score: 92.58/100

917 Total Patient Responses

Medication Information

Score: 89.63/100

897 Total Patient Responses

PRIORITISATION

Score: 81.03/100

997 Total Patient Responses