Patient experience survey

3326

Happy Clients

3933

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-06-23 - 2026-06-23

Likely To Recommend Hospital

91.43%

3934 Total Patient Responses

Overall Experience Score

8.46/10

3933 Total Patient Responses

Admission staff

Score: 95.73/100

  • Yes

  • No

3995 Total Patient Responses

Nursing staff

Score: 89.14/100

  • Always

  • Usually

  • Sometimes

  • Never

5047 Total Patient Responses

Doctors

Score: 95.70/100

  • Always

  • Usually

  • Sometimes

  • Never

4489 Total Patient Responses

Pain management

Score: 91.81/100

  • Always

  • Usually

  • Sometimes

  • Never

3785 Total Patient Responses

Hospital environment

Score: 86.24/100

  • Always

  • Usually

  • Sometimes

  • Never

5269 Total Patient Responses

Responsiveness of staff

Score: 86.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3886 Total Patient Responses

Medication information

Score: 74.47/100

  • Always

  • Usually

  • Sometimes

  • Never

4026 Total Patient Responses

Food

Score: 86.85/100

  • Always

  • Usually

  • Sometimes

  • Never

4773 Total Patient Responses

Discharge information

Score: 71.09/100

  • Yes

  • No

4761 Total Patient Responses

Likely To Recommend Hospital

82.34%

1365 Total Patient Responses

Overall Experience Score

7.39/10

1365 Total Patient Responses

Reception staff

Score: 95.12/100

1331 Total Patient Responses

Nursing staff

Score: 91.76/100

1532 Total Patient Responses

Doctors

Score: 88.70/100

1452 Total Patient Responses

Pain management

Score: 85.69/100

1272 Total Patient Responses

Emergency Unit environment

Score: 95.52/100

1340 Total Patient Responses

Responsiveness of staff

Score: 86.39/100

1271 Total Patient Responses

Medication information

Score: 87.45/100

1219 Total Patient Responses

Prioritisation

Score: 72.05/100

1715 Total Patient Responses