Patient experience survey

2466

Happy Clients

2870

Surveys Completed

Life The Glynnwood

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

86.49%

2870 Total Patient Responses

Overall Experience Score

8.38/10

2870 Total Patient Responses

Admission Staff

Score: 95.85/100

  • Yes

  • No

2819 Total Patient Responses

Nursing Staff

Score: 88.02/100

2867 Total Patient Responses

Doctors

Score: 94.94/100

2829 Total Patient Responses

Pain Management

Score: 88.95/100

2442 Total Patient Responses

Hospital Environment

Score: 85.18/100

2752 Total Patient Responses

Responsiveness of Staff

Score: 86.38/100

2273 Total Patient Responses

Medication Information

Score: 73.06/100

2206 Total Patient Responses

Food

Score: 84.00/100

2625 Total Patient Responses

Discharge Information

Score: 69.39/100

2870 Total Patient Responses

Likely To Recommend Hospital

81.71%

1186 Total Patient Responses

Overall Experience Score

7.87/10

1186 Total Patient Responses

Reception Staff

Score: 93.12/100

1162 Total Patient Responses

Nursing Staff

Score: 92.45/100

1182 Total Patient Responses

Doctors

Score: 91.34/100

1174 Total Patient Responses

Pain Management

Score: 90.58/100

1083 Total Patient Responses

Emergency Unit Environment

Score: 96.90/100

1163 Total Patient Responses

Responsiveness of Staff

Score: 88.71/100

1089 Total Patient Responses

Medication Information

Score: 88.19/100

1067 Total Patient Responses

PRIORITISATION

Score: 77.65/100

1179 Total Patient Responses