Patient experience survey

2270

Happy Clients

2659

Surveys Completed

Life The Glynnwood

Reporting Period: 2018-06-16 - 2019-06-16

Likely To Recommend Hospital

86.19%

2659 Total Patient Responses

Overall Experience Score

8.32/10

2659 Total Patient Responses

Admission Staff

Score: 95.23/100

  • Yes

  • No

2612 Total Patient Responses

Nursing Staff

Score: 88.01/100

2657 Total Patient Responses

Doctors

Score: 94.54/100

2620 Total Patient Responses

Pain Management

Score: 89.21/100

2253 Total Patient Responses

Hospital Environment

Score: 83.96/100

2552 Total Patient Responses

Responsiveness of Staff

Score: 86.44/100

2134 Total Patient Responses

Medication Information

Score: 72.66/100

2056 Total Patient Responses

Food

Score: 84.58/100

2442 Total Patient Responses

Discharge Information

Score: 68.80/100

2659 Total Patient Responses

Likely To Recommend Hospital

80.88%

1016 Total Patient Responses

Overall Experience Score

7.86/10

1016 Total Patient Responses

Reception Staff

Score: 93.54/100

990 Total Patient Responses

Nursing Staff

Score: 92.57/100

1013 Total Patient Responses

Doctors

Score: 91.11/100

1003 Total Patient Responses

Pain Management

Score: 89.46/100

911 Total Patient Responses

Emergency Unit Environment

Score: 96.59/100

996 Total Patient Responses

Responsiveness of Staff

Score: 89.96/100

926 Total Patient Responses

Medication Information

Score: 88.33/100

900 Total Patient Responses

PRIORITISATION

Score: 78.14/100

1006 Total Patient Responses