Patient experience survey

3781

Happy Clients

4408

Surveys Completed

Life The Glynnwood

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

92.83%

4408 Total Patient Responses

Overall Experience Score

8.58/10

4408 Total Patient Responses

Admission staff

Score: 96.77/100

  • Yes

  • No

4456 Total Patient Responses

Nursing staff

Score: 89.58/100

  • Always

  • Usually

  • Sometimes

  • Never

5708 Total Patient Responses

Doctors

Score: 95.73/100

  • Always

  • Usually

  • Sometimes

  • Never

5025 Total Patient Responses

Pain management

Score: 91.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4252 Total Patient Responses

Hospital environment

Score: 88.00/100

  • Always

  • Usually

  • Sometimes

  • Never

5836 Total Patient Responses

Responsiveness of staff

Score: 87.75/100

  • Always

  • Usually

  • Sometimes

  • Never

4433 Total Patient Responses

Medication information

Score: 77.32/100

  • Always

  • Usually

  • Sometimes

  • Never

4489 Total Patient Responses

Food

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

5370 Total Patient Responses

Discharge information

Score: 72.44/100

  • Yes

  • No

5344 Total Patient Responses

Likely To Recommend Hospital

88.02%

1495 Total Patient Responses

Overall Experience Score

8.03/10

1495 Total Patient Responses

Reception staff

Score: 95.37/100

1470 Total Patient Responses

Nursing staff

Score: 93.42/100

1654 Total Patient Responses

Doctors

Score: 90.06/100

1577 Total Patient Responses

Pain management

Score: 91.23/100

1391 Total Patient Responses

Emergency Unit environment

Score: 96.95/100

1476 Total Patient Responses

Responsiveness of staff

Score: 89.61/100

1386 Total Patient Responses

Medication information

Score: 90.67/100

1382 Total Patient Responses

Prioritisation

Score: 80.41/100

1849 Total Patient Responses