Patient experience survey

2194

Happy Clients

2574

Surveys Completed

Life The Glynnwood

Reporting Period: 2018-02-17 - 2019-02-17

Likely To Recommend Hospital

85.84%

2574 Total Patient Responses

Overall Experience Score

8.31/10

2574 Total Patient Responses

Admission Staff

Score: 95.16/100

  • Yes

  • No

2527 Total Patient Responses

Nursing Staff

Score: 87.92/100

2569 Total Patient Responses

Doctors

Score: 94.56/100

2537 Total Patient Responses

Pain Management

Score: 88.88/100

2155 Total Patient Responses

Hospital Environment

Score: 83.51/100

2466 Total Patient Responses

Responsiveness of Staff

Score: 85.97/100

2064 Total Patient Responses

Medication Information

Score: 72.31/100

2009 Total Patient Responses

Food

Score: 83.13/100

2352 Total Patient Responses

Discharge Information

Score: 68.84/100

2574 Total Patient Responses

Likely To Recommend Hospital

83.25%

997 Total Patient Responses

Overall Experience Score

8.05/10

997 Total Patient Responses

Reception Staff

Score: 94.24/100

973 Total Patient Responses

Nursing Staff

Score: 94.14/100

992 Total Patient Responses

Doctors

Score: 92.53/100

985 Total Patient Responses

Pain Management

Score: 91.35/100

890 Total Patient Responses

Emergency Unit Environment

Score: 97.13/100

975 Total Patient Responses

Responsiveness of Staff

Score: 92.03/100

903 Total Patient Responses

Medication Information

Score: 89.97/100

887 Total Patient Responses

PRIORITISATION

Score: 80.00/100

987 Total Patient Responses