Patient experience survey

2400

Happy Clients

2776

Surveys Completed

Life The Glynnwood

Reporting Period: 2017-08-18 - 2018-08-18

Likely To Recommend Hospital

86.36%

2776 Total Patient Responses

Overall Experience Score

8.40/10

2776 Total Patient Responses

Admission Staff

Score: 95.90/100

  • Yes

  • No

2725 Total Patient Responses

Nursing Staff

Score: 88.51/100

2772 Total Patient Responses

Doctors

Score: 94.63/100

2725 Total Patient Responses

Pain Management

Score: 89.12/100

2286 Total Patient Responses

Hospital Environment

Score: 84.26/100

2631 Total Patient Responses

Responsiveness of Staff

Score: 85.99/100

2196 Total Patient Responses

Medication Information

Score: 72.39/100

2110 Total Patient Responses

Food

Score: 82.03/100

2510 Total Patient Responses

Discharge Information

Score: 70.28/100

2776 Total Patient Responses

Likely To Recommend Hospital

84.61%

1011 Total Patient Responses

Overall Experience Score

8.18/10

1011 Total Patient Responses

Reception Staff

Score: 94.03/100

988 Total Patient Responses

Nursing Staff

Score: 94.77/100

1004 Total Patient Responses

Doctors

Score: 93.00/100

1003 Total Patient Responses

Pain Management

Score: 93.05/100

906 Total Patient Responses

Emergency Unit Environment

Score: 96.68/100

993 Total Patient Responses

Responsiveness of Staff

Score: 92.06/100

932 Total Patient Responses

Medication Information

Score: 89.19/100

888 Total Patient Responses

PRIORITISATION

Score: 80.94/100

999 Total Patient Responses