Patient experience survey

3348

Happy Clients

3912

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

91.67%

3912 Total Patient Responses

Overall Experience Score

8.56/10

3912 Total Patient Responses

Admission staff

Score: 96.03/100

  • Yes

  • No

4000 Total Patient Responses

Nursing staff

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

5044 Total Patient Responses

Doctors

Score: 95.65/100

  • Always

  • Usually

  • Sometimes

  • Never

4450 Total Patient Responses

Pain management

Score: 92.41/100

  • Always

  • Usually

  • Sometimes

  • Never

3723 Total Patient Responses

Hospital environment

Score: 87.66/100

  • Always

  • Usually

  • Sometimes

  • Never

5240 Total Patient Responses

Responsiveness of staff

Score: 87.01/100

  • Always

  • Usually

  • Sometimes

  • Never

3881 Total Patient Responses

Medication information

Score: 75.65/100

  • Always

  • Usually

  • Sometimes

  • Never

4048 Total Patient Responses

Food

Score: 86.44/100

  • Always

  • Usually

  • Sometimes

  • Never

4736 Total Patient Responses

Discharge information

Score: 71.55/100

  • Yes

  • No

4758 Total Patient Responses

Likely To Recommend Hospital

85.73%

1387 Total Patient Responses

Overall Experience Score

7.64/10

1387 Total Patient Responses

Reception staff

Score: 94.53/100

1353 Total Patient Responses

Nursing staff

Score: 92.43/100

1547 Total Patient Responses

Doctors

Score: 89.29/100

1461 Total Patient Responses

Pain management

Score: 87.89/100

1305 Total Patient Responses

Emergency Unit environment

Score: 96.93/100

1369 Total Patient Responses

Responsiveness of staff

Score: 88.21/100

1298 Total Patient Responses

Medication information

Score: 88.15/100

1257 Total Patient Responses

Prioritisation

Score: 76.59/100

1735 Total Patient Responses