Patient experience survey

3398

Happy Clients

3999

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

91.83%

4000 Total Patient Responses

Overall Experience Score

8.49/10

3999 Total Patient Responses

Admission staff

Score: 95.75/100

  • Yes

  • No

4072 Total Patient Responses

Nursing staff

Score: 89.41/100

  • Always

  • Usually

  • Sometimes

  • Never

5107 Total Patient Responses

Doctors

Score: 95.54/100

  • Always

  • Usually

  • Sometimes

  • Never

4559 Total Patient Responses

Pain management

Score: 92.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3834 Total Patient Responses

Hospital environment

Score: 86.92/100

  • Always

  • Usually

  • Sometimes

  • Never

5362 Total Patient Responses

Responsiveness of staff

Score: 87.43/100

  • Always

  • Usually

  • Sometimes

  • Never

3965 Total Patient Responses

Medication information

Score: 75.05/100

  • Always

  • Usually

  • Sometimes

  • Never

4088 Total Patient Responses

Food

Score: 86.81/100

  • Always

  • Usually

  • Sometimes

  • Never

4840 Total Patient Responses

Discharge information

Score: 71.39/100

  • Yes

  • No

4847 Total Patient Responses

Likely To Recommend Hospital

84.74%

1377 Total Patient Responses

Overall Experience Score

7.59/10

1377 Total Patient Responses

Reception staff

Score: 95.16/100

1344 Total Patient Responses

Nursing staff

Score: 92.26/100

1545 Total Patient Responses

Doctors

Score: 89.41/100

1459 Total Patient Responses

Pain management

Score: 87.50/100

1296 Total Patient Responses

Emergency Unit environment

Score: 96.39/100

1356 Total Patient Responses

Responsiveness of staff

Score: 87.80/100

1287 Total Patient Responses

Medication information

Score: 87.97/100

1239 Total Patient Responses

Prioritisation

Score: 74.89/100

1725 Total Patient Responses