Patient experience survey

3362

Happy Clients

3943

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

91.86%

3944 Total Patient Responses

Overall Experience Score

8.53/10

3943 Total Patient Responses

Admission staff

Score: 95.83/100

  • Yes

  • No

4016 Total Patient Responses

Nursing staff

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

5046 Total Patient Responses

Doctors

Score: 95.65/100

  • Always

  • Usually

  • Sometimes

  • Never

4486 Total Patient Responses

Pain management

Score: 92.25/100

  • Always

  • Usually

  • Sometimes

  • Never

3785 Total Patient Responses

Hospital environment

Score: 87.00/100

  • Always

  • Usually

  • Sometimes

  • Never

5289 Total Patient Responses

Responsiveness of staff

Score: 87.10/100

  • Always

  • Usually

  • Sometimes

  • Never

3899 Total Patient Responses

Medication information

Score: 75.14/100

  • Always

  • Usually

  • Sometimes

  • Never

4037 Total Patient Responses

Food

Score: 86.89/100

  • Always

  • Usually

  • Sometimes

  • Never

4756 Total Patient Responses

Discharge information

Score: 71.19/100

  • Yes

  • No

4779 Total Patient Responses

Likely To Recommend Hospital

84.79%

1374 Total Patient Responses

Overall Experience Score

7.59/10

1374 Total Patient Responses

Reception staff

Score: 95.09/100

1345 Total Patient Responses

Nursing staff

Score: 92.44/100

1537 Total Patient Responses

Doctors

Score: 89.41/100

1452 Total Patient Responses

Pain management

Score: 87.70/100

1293 Total Patient Responses

Emergency Unit environment

Score: 96.60/100

1351 Total Patient Responses

Responsiveness of staff

Score: 87.85/100

1284 Total Patient Responses

Medication information

Score: 88.30/100

1239 Total Patient Responses

Prioritisation

Score: 75.07/100

1729 Total Patient Responses