Patient experience survey

3354

Happy Clients

3926

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-11-02 - 2025-11-02

Likely To Recommend Hospital

91.64%

3926 Total Patient Responses

Overall Experience Score

8.55/10

3926 Total Patient Responses

Admission staff

Score: 95.97/100

  • Yes

  • No

4016 Total Patient Responses

Nursing staff

Score: 89.53/100

  • Always

  • Usually

  • Sometimes

  • Never

5064 Total Patient Responses

Doctors

Score: 95.59/100

  • Always

  • Usually

  • Sometimes

  • Never

4469 Total Patient Responses

Pain management

Score: 92.36/100

  • Always

  • Usually

  • Sometimes

  • Never

3744 Total Patient Responses

Hospital environment

Score: 87.72/100

  • Always

  • Usually

  • Sometimes

  • Never

5261 Total Patient Responses

Responsiveness of staff

Score: 86.97/100

  • Always

  • Usually

  • Sometimes

  • Never

3894 Total Patient Responses

Medication information

Score: 75.61/100

  • Always

  • Usually

  • Sometimes

  • Never

4052 Total Patient Responses

Food

Score: 86.49/100

  • Always

  • Usually

  • Sometimes

  • Never

4749 Total Patient Responses

Discharge information

Score: 71.38/100

  • Yes

  • No

4777 Total Patient Responses

Likely To Recommend Hospital

85.54%

1390 Total Patient Responses

Overall Experience Score

7.64/10

1390 Total Patient Responses

Reception staff

Score: 94.40/100

1357 Total Patient Responses

Nursing staff

Score: 92.37/100

1550 Total Patient Responses

Doctors

Score: 89.12/100

1463 Total Patient Responses

Pain management

Score: 87.92/100

1308 Total Patient Responses

Emergency Unit environment

Score: 96.94/100

1372 Total Patient Responses

Responsiveness of staff

Score: 88.33/100

1302 Total Patient Responses

Medication information

Score: 88.17/100

1260 Total Patient Responses

Prioritisation

Score: 76.40/100

1744 Total Patient Responses