Patient experience survey

3572

Happy Clients

4153

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

92.25%

4153 Total Patient Responses

Overall Experience Score

8.61/10

4153 Total Patient Responses

Admission staff

Score: 96.58/100

  • Yes

  • No

4227 Total Patient Responses

Nursing staff

Score: 89.57/100

  • Always

  • Usually

  • Sometimes

  • Never

5374 Total Patient Responses

Doctors

Score: 95.78/100

  • Always

  • Usually

  • Sometimes

  • Never

4734 Total Patient Responses

Pain management

Score: 91.56/100

  • Always

  • Usually

  • Sometimes

  • Never

3960 Total Patient Responses

Hospital environment

Score: 88.32/100

  • Always

  • Usually

  • Sometimes

  • Never

5506 Total Patient Responses

Responsiveness of staff

Score: 87.35/100

  • Always

  • Usually

  • Sometimes

  • Never

4174 Total Patient Responses

Medication information

Score: 76.60/100

  • Always

  • Usually

  • Sometimes

  • Never

4258 Total Patient Responses

Food

Score: 87.30/100

  • Always

  • Usually

  • Sometimes

  • Never

5012 Total Patient Responses

Discharge information

Score: 72.51/100

  • Yes

  • No

5034 Total Patient Responses

Likely To Recommend Hospital

86.21%

1465 Total Patient Responses

Overall Experience Score

7.83/10

1465 Total Patient Responses

Reception staff

Score: 94.72/100

1440 Total Patient Responses

Nursing staff

Score: 93.00/100

1626 Total Patient Responses

Doctors

Score: 88.91/100

1546 Total Patient Responses

Pain management

Score: 89.33/100

1368 Total Patient Responses

Emergency Unit environment

Score: 96.82/100

1448 Total Patient Responses

Responsiveness of staff

Score: 88.56/100

1364 Total Patient Responses

Medication information

Score: 88.85/100

1345 Total Patient Responses

Prioritisation

Score: 78.63/100

1828 Total Patient Responses