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Patient experience survey

3510

Happy Clients

4072

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

92.41%

4072 Total Patient Responses

Overall Experience Score

8.62/10

4072 Total Patient Responses

Admission staff

Score: 96.48/100

  • Yes

  • No

4152 Total Patient Responses

Nursing staff

Score: 89.65/100

  • Always

  • Usually

  • Sometimes

  • Never

5237 Total Patient Responses

Doctors

Score: 95.87/100

  • Always

  • Usually

  • Sometimes

  • Never

4636 Total Patient Responses

Pain management

Score: 91.89/100

  • Always

  • Usually

  • Sometimes

  • Never

3878 Total Patient Responses

Hospital environment

Score: 88.05/100

  • Always

  • Usually

  • Sometimes

  • Never

5397 Total Patient Responses

Responsiveness of staff

Score: 87.36/100

  • Always

  • Usually

  • Sometimes

  • Never

4075 Total Patient Responses

Medication information

Score: 76.93/100

  • Always

  • Usually

  • Sometimes

  • Never

4129 Total Patient Responses

Food

Score: 86.93/100

  • Always

  • Usually

  • Sometimes

  • Never

4904 Total Patient Responses

Discharge information

Score: 72.69/100

  • Yes

  • No

4934 Total Patient Responses

Likely To Recommend Hospital

86.84%

1429 Total Patient Responses

Overall Experience Score

7.88/10

1429 Total Patient Responses

Reception staff

Score: 95.09/100

1404 Total Patient Responses

Nursing staff

Score: 93.08/100

1586 Total Patient Responses

Doctors

Score: 89.15/100

1512 Total Patient Responses

Pain management

Score: 89.09/100

1338 Total Patient Responses

Emergency Unit environment

Score: 97.24/100

1414 Total Patient Responses

Responsiveness of staff

Score: 89.30/100

1336 Total Patient Responses

Medication information

Score: 88.66/100

1314 Total Patient Responses

Prioritisation

Score: 79.11/100

1779 Total Patient Responses