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Patient experience survey

3410

Happy Clients

3997

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

91.67%

3997 Total Patient Responses

Overall Experience Score

8.53/10

3997 Total Patient Responses

Admission staff

Score: 96.17/100

  • Yes

  • No

4082 Total Patient Responses

Nursing staff

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

5170 Total Patient Responses

Doctors

Score: 95.45/100

  • Always

  • Usually

  • Sometimes

  • Never

4570 Total Patient Responses

Pain management

Score: 91.96/100

  • Always

  • Usually

  • Sometimes

  • Never

3800 Total Patient Responses

Hospital environment

Score: 87.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5363 Total Patient Responses

Responsiveness of staff

Score: 86.98/100

  • Always

  • Usually

  • Sometimes

  • Never

3996 Total Patient Responses

Medication information

Score: 75.51/100

  • Always

  • Usually

  • Sometimes

  • Never

4127 Total Patient Responses

Food

Score: 86.49/100

  • Always

  • Usually

  • Sometimes

  • Never

4816 Total Patient Responses

Discharge information

Score: 71.17/100

  • Yes

  • No

4861 Total Patient Responses

Likely To Recommend Hospital

86.49%

1391 Total Patient Responses

Overall Experience Score

7.75/10

1391 Total Patient Responses

Reception staff

Score: 95.00/100

1359 Total Patient Responses

Nursing staff

Score: 92.61/100

1547 Total Patient Responses

Doctors

Score: 89.24/100

1465 Total Patient Responses

Pain management

Score: 88.51/100

1305 Total Patient Responses

Emergency Unit environment

Score: 96.88/100

1376 Total Patient Responses

Responsiveness of staff

Score: 88.61/100

1299 Total Patient Responses

Medication information

Score: 88.13/100

1264 Total Patient Responses

Prioritisation

Score: 77.77/100

1735 Total Patient Responses