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Patient experience survey

3386

Happy Clients

3975

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

91.47%

3975 Total Patient Responses

Overall Experience Score

8.52/10

3975 Total Patient Responses

Admission staff

Score: 95.85/100

  • Yes

  • No

4068 Total Patient Responses

Nursing staff

Score: 89.15/100

  • Always

  • Usually

  • Sometimes

  • Never

5131 Total Patient Responses

Doctors

Score: 95.50/100

  • Always

  • Usually

  • Sometimes

  • Never

4524 Total Patient Responses

Pain management

Score: 92.28/100

  • Always

  • Usually

  • Sometimes

  • Never

3786 Total Patient Responses

Hospital environment

Score: 87.49/100

  • Always

  • Usually

  • Sometimes

  • Never

5333 Total Patient Responses

Responsiveness of staff

Score: 86.83/100

  • Always

  • Usually

  • Sometimes

  • Never

3949 Total Patient Responses

Medication information

Score: 75.28/100

  • Always

  • Usually

  • Sometimes

  • Never

4067 Total Patient Responses

Food

Score: 86.41/100

  • Always

  • Usually

  • Sometimes

  • Never

4805 Total Patient Responses

Discharge information

Score: 71.17/100

  • Yes

  • No

4847 Total Patient Responses

Likely To Recommend Hospital

84.87%

1414 Total Patient Responses

Overall Experience Score

7.61/10

1414 Total Patient Responses

Reception staff

Score: 94.42/100

1380 Total Patient Responses

Nursing staff

Score: 92.20/100

1580 Total Patient Responses

Doctors

Score: 89.26/100

1493 Total Patient Responses

Pain management

Score: 87.61/100

1332 Total Patient Responses

Emergency Unit environment

Score: 96.64/100

1397 Total Patient Responses

Responsiveness of staff

Score: 87.99/100

1324 Total Patient Responses

Medication information

Score: 87.88/100

1279 Total Patient Responses

Prioritisation

Score: 75.22/100

1775 Total Patient Responses