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Patient experience survey

3438

Happy Clients

4008

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-08-14 - 2025-08-14

Likely To Recommend Hospital

92.2%

4008 Total Patient Responses

Overall Experience Score

8.57/10

4008 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

4084 Total Patient Responses

Nursing staff

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

5180 Total Patient Responses

Doctors

Score: 95.59/100

  • Always

  • Usually

  • Sometimes

  • Never

4577 Total Patient Responses

Pain management

Score: 92.14/100

  • Always

  • Usually

  • Sometimes

  • Never

3812 Total Patient Responses

Hospital environment

Score: 87.78/100

  • Always

  • Usually

  • Sometimes

  • Never

5356 Total Patient Responses

Responsiveness of staff

Score: 87.35/100

  • Always

  • Usually

  • Sometimes

  • Never

4008 Total Patient Responses

Medication information

Score: 75.90/100

  • Always

  • Usually

  • Sometimes

  • Never

4122 Total Patient Responses

Food

Score: 86.49/100

  • Always

  • Usually

  • Sometimes

  • Never

4827 Total Patient Responses

Discharge information

Score: 71.90/100

  • Yes

  • No

4874 Total Patient Responses

Likely To Recommend Hospital

86.19%

1391 Total Patient Responses

Overall Experience Score

7.8/10

1391 Total Patient Responses

Reception staff

Score: 94.94/100

1363 Total Patient Responses

Nursing staff

Score: 92.71/100

1547 Total Patient Responses

Doctors

Score: 89.20/100

1467 Total Patient Responses

Pain management

Score: 88.73/100

1304 Total Patient Responses

Emergency Unit environment

Score: 97.09/100

1373 Total Patient Responses

Responsiveness of staff

Score: 88.52/100

1298 Total Patient Responses

Medication information

Score: 88.19/100

1270 Total Patient Responses

Prioritisation

Score: 78.26/100

1726 Total Patient Responses