Patient experience survey

3313

Happy Clients

3921

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-09-30 - 2026-09-30

Likely To Recommend Hospital

91.53%

3922 Total Patient Responses

Overall Experience Score

8.44/10

3921 Total Patient Responses

Admission staff

Score: 95.35/100

  • Yes

  • No

3990 Total Patient Responses

Nursing staff

Score: 89.28/100

  • Always

  • Usually

  • Sometimes

  • Never

5064 Total Patient Responses

Doctors

Score: 95.66/100

  • Always

  • Usually

  • Sometimes

  • Never

4479 Total Patient Responses

Pain management

Score: 91.58/100

  • Always

  • Usually

  • Sometimes

  • Never

3792 Total Patient Responses

Hospital environment

Score: 85.84/100

  • Always

  • Usually

  • Sometimes

  • Never

5273 Total Patient Responses

Responsiveness of staff

Score: 86.91/100

  • Always

  • Usually

  • Sometimes

  • Never

3854 Total Patient Responses

Medication information

Score: 74.48/100

  • Always

  • Usually

  • Sometimes

  • Never

3981 Total Patient Responses

Food

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

4756 Total Patient Responses

Discharge information

Score: 71.65/100

  • Yes

  • No

4756 Total Patient Responses

Likely To Recommend Hospital

80.17%

1387 Total Patient Responses

Overall Experience Score

7.2/10

1387 Total Patient Responses

Reception staff

Score: 95.00/100

1359 Total Patient Responses

Nursing staff

Score: 91.37/100

1564 Total Patient Responses

Doctors

Score: 87.13/100

1484 Total Patient Responses

Pain management

Score: 83.95/100

1277 Total Patient Responses

Emergency Unit environment

Score: 95.14/100

1358 Total Patient Responses

Responsiveness of staff

Score: 85.26/100

1289 Total Patient Responses

Medication information

Score: 86.00/100

1229 Total Patient Responses

Prioritisation

Score: 69.99/100

1761 Total Patient Responses