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Patient experience survey

3395

Happy Clients

3996

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-04-03 - 2026-04-03

Likely To Recommend Hospital

91.82%

3997 Total Patient Responses

Overall Experience Score

8.5/10

3996 Total Patient Responses

Admission staff

Score: 95.74/100

  • Yes

  • No

4068 Total Patient Responses

Nursing staff

Score: 89.39/100

  • Always

  • Usually

  • Sometimes

  • Never

5105 Total Patient Responses

Doctors

Score: 95.53/100

  • Always

  • Usually

  • Sometimes

  • Never

4554 Total Patient Responses

Pain management

Score: 92.20/100

  • Always

  • Usually

  • Sometimes

  • Never

3831 Total Patient Responses

Hospital environment

Score: 86.94/100

  • Always

  • Usually

  • Sometimes

  • Never

5359 Total Patient Responses

Responsiveness of staff

Score: 87.43/100

  • Always

  • Usually

  • Sometimes

  • Never

3961 Total Patient Responses

Medication information

Score: 75.03/100

  • Always

  • Usually

  • Sometimes

  • Never

4089 Total Patient Responses

Food

Score: 86.80/100

  • Always

  • Usually

  • Sometimes

  • Never

4837 Total Patient Responses

Discharge information

Score: 71.41/100

  • Yes

  • No

4845 Total Patient Responses

Likely To Recommend Hospital

84.7%

1379 Total Patient Responses

Overall Experience Score

7.59/10

1379 Total Patient Responses

Reception staff

Score: 95.17/100

1346 Total Patient Responses

Nursing staff

Score: 92.25/100

1547 Total Patient Responses

Doctors

Score: 89.35/100

1461 Total Patient Responses

Pain management

Score: 87.46/100

1300 Total Patient Responses

Emergency Unit environment

Score: 96.39/100

1358 Total Patient Responses

Responsiveness of staff

Score: 87.83/100

1290 Total Patient Responses

Medication information

Score: 87.93/100

1243 Total Patient Responses

Prioritisation

Score: 74.89/100

1726 Total Patient Responses