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Patient experience survey

3493

Happy Clients

4057

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

92.26%

4057 Total Patient Responses

Overall Experience Score

8.61/10

4057 Total Patient Responses

Admission staff

Score: 96.45/100

  • Yes

  • No

4141 Total Patient Responses

Nursing staff

Score: 89.69/100

  • Always

  • Usually

  • Sometimes

  • Never

5223 Total Patient Responses

Doctors

Score: 95.82/100

  • Always

  • Usually

  • Sometimes

  • Never

4622 Total Patient Responses

Pain management

Score: 92.03/100

  • Always

  • Usually

  • Sometimes

  • Never

3847 Total Patient Responses

Hospital environment

Score: 88.10/100

  • Always

  • Usually

  • Sometimes

  • Never

5394 Total Patient Responses

Responsiveness of staff

Score: 87.40/100

  • Always

  • Usually

  • Sometimes

  • Never

4050 Total Patient Responses

Medication information

Score: 76.54/100

  • Always

  • Usually

  • Sometimes

  • Never

4125 Total Patient Responses

Food

Score: 86.78/100

  • Always

  • Usually

  • Sometimes

  • Never

4887 Total Patient Responses

Discharge information

Score: 72.71/100

  • Yes

  • No

4911 Total Patient Responses

Likely To Recommend Hospital

86.63%

1436 Total Patient Responses

Overall Experience Score

7.85/10

1436 Total Patient Responses

Reception staff

Score: 94.96/100

1409 Total Patient Responses

Nursing staff

Score: 92.94/100

1593 Total Patient Responses

Doctors

Score: 89.35/100

1516 Total Patient Responses

Pain management

Score: 88.93/100

1346 Total Patient Responses

Emergency Unit environment

Score: 97.18/100

1419 Total Patient Responses

Responsiveness of staff

Score: 88.74/100

1341 Total Patient Responses

Medication information

Score: 88.34/100

1321 Total Patient Responses

Prioritisation

Score: 78.56/100

1788 Total Patient Responses