Patient experience survey

3325

Happy Clients

3897

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

91.6%

3897 Total Patient Responses

Overall Experience Score

8.53/10

3897 Total Patient Responses

Admission staff

Score: 96.15/100

  • Yes

  • No

3983 Total Patient Responses

Nursing staff

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

5024 Total Patient Responses

Doctors

Score: 95.47/100

  • Always

  • Usually

  • Sometimes

  • Never

4450 Total Patient Responses

Pain management

Score: 92.19/100

  • Always

  • Usually

  • Sometimes

  • Never

3697 Total Patient Responses

Hospital environment

Score: 87.52/100

  • Always

  • Usually

  • Sometimes

  • Never

5223 Total Patient Responses

Responsiveness of staff

Score: 87.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3893 Total Patient Responses

Medication information

Score: 75.68/100

  • Always

  • Usually

  • Sometimes

  • Never

4012 Total Patient Responses

Food

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

4693 Total Patient Responses

Discharge information

Score: 71.62/100

  • Yes

  • No

4731 Total Patient Responses

Likely To Recommend Hospital

85.99%

1356 Total Patient Responses

Overall Experience Score

7.7/10

1356 Total Patient Responses

Reception staff

Score: 94.71/100

1323 Total Patient Responses

Nursing staff

Score: 92.36/100

1512 Total Patient Responses

Doctors

Score: 89.29/100

1427 Total Patient Responses

Pain management

Score: 88.30/100

1273 Total Patient Responses

Emergency Unit environment

Score: 96.79/100

1340 Total Patient Responses

Responsiveness of staff

Score: 88.13/100

1264 Total Patient Responses

Medication information

Score: 88.07/100

1232 Total Patient Responses

Prioritisation

Score: 77.25/100

1690 Total Patient Responses