Patient experience survey

3376

Happy Clients

3960

Surveys Completed

Life The Glynnwood

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.72%

3960 Total Patient Responses

Overall Experience Score

8.52/10

3960 Total Patient Responses

Admission staff

Score: 95.90/100

  • Yes

  • No

4032 Total Patient Responses

Nursing staff

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

5077 Total Patient Responses

Doctors

Score: 95.59/100

  • Always

  • Usually

  • Sometimes

  • Never

4505 Total Patient Responses

Pain management

Score: 92.28/100

  • Always

  • Usually

  • Sometimes

  • Never

3792 Total Patient Responses

Hospital environment

Score: 87.05/100

  • Always

  • Usually

  • Sometimes

  • Never

5322 Total Patient Responses

Responsiveness of staff

Score: 87.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3935 Total Patient Responses

Medication information

Score: 75.27/100

  • Always

  • Usually

  • Sometimes

  • Never

4047 Total Patient Responses

Food

Score: 86.38/100

  • Always

  • Usually

  • Sometimes

  • Never

4809 Total Patient Responses

Discharge information

Score: 71.09/100

  • Yes

  • No

4806 Total Patient Responses

Likely To Recommend Hospital

85.04%

1371 Total Patient Responses

Overall Experience Score

7.6/10

1371 Total Patient Responses

Reception staff

Score: 95.00/100

1341 Total Patient Responses

Nursing staff

Score: 92.63/100

1535 Total Patient Responses

Doctors

Score: 89.79/100

1451 Total Patient Responses

Pain management

Score: 87.84/100

1291 Total Patient Responses

Emergency Unit environment

Score: 96.66/100

1349 Total Patient Responses

Responsiveness of staff

Score: 87.93/100

1276 Total Patient Responses

Medication information

Score: 88.31/100

1240 Total Patient Responses

Prioritisation

Score: 74.69/100

1730 Total Patient Responses