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Patient experience survey

3536

Happy Clients

4110

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

92.24%

4110 Total Patient Responses

Overall Experience Score

8.6/10

4110 Total Patient Responses

Admission staff

Score: 96.62/100

  • Yes

  • No

4183 Total Patient Responses

Nursing staff

Score: 89.67/100

  • Always

  • Usually

  • Sometimes

  • Never

5303 Total Patient Responses

Doctors

Score: 95.69/100

  • Always

  • Usually

  • Sometimes

  • Never

4686 Total Patient Responses

Pain management

Score: 91.69/100

  • Always

  • Usually

  • Sometimes

  • Never

3938 Total Patient Responses

Hospital environment

Score: 88.30/100

  • Always

  • Usually

  • Sometimes

  • Never

5444 Total Patient Responses

Responsiveness of staff

Score: 87.40/100

  • Always

  • Usually

  • Sometimes

  • Never

4126 Total Patient Responses

Medication information

Score: 76.98/100

  • Always

  • Usually

  • Sometimes

  • Never

4204 Total Patient Responses

Food

Score: 87.17/100

  • Always

  • Usually

  • Sometimes

  • Never

4969 Total Patient Responses

Discharge information

Score: 72.78/100

  • Yes

  • No

4971 Total Patient Responses

Likely To Recommend Hospital

86.86%

1431 Total Patient Responses

Overall Experience Score

7.9/10

1431 Total Patient Responses

Reception staff

Score: 95.09/100

1404 Total Patient Responses

Nursing staff

Score: 93.24/100

1586 Total Patient Responses

Doctors

Score: 88.96/100

1511 Total Patient Responses

Pain management

Score: 89.32/100

1339 Total Patient Responses

Emergency Unit environment

Score: 97.18/100

1418 Total Patient Responses

Responsiveness of staff

Score: 89.28/100

1334 Total Patient Responses

Medication information

Score: 88.74/100

1314 Total Patient Responses

Prioritisation

Score: 79.33/100

1785 Total Patient Responses