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Patient experience survey

3493

Happy Clients

4060

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-07-24 - 2025-07-24

Likely To Recommend Hospital

92.21%

4060 Total Patient Responses

Overall Experience Score

8.61/10

4060 Total Patient Responses

Admission staff

Score: 96.31/100

  • Yes

  • No

4142 Total Patient Responses

Nursing staff

Score: 89.67/100

  • Always

  • Usually

  • Sometimes

  • Never

5232 Total Patient Responses

Doctors

Score: 95.71/100

  • Always

  • Usually

  • Sometimes

  • Never

4633 Total Patient Responses

Pain management

Score: 92.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3854 Total Patient Responses

Hospital environment

Score: 87.90/100

  • Always

  • Usually

  • Sometimes

  • Never

5418 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

  • Always

  • Usually

  • Sometimes

  • Never

4059 Total Patient Responses

Medication information

Score: 76.28/100

  • Always

  • Usually

  • Sometimes

  • Never

4155 Total Patient Responses

Food

Score: 86.77/100

  • Always

  • Usually

  • Sometimes

  • Never

4884 Total Patient Responses

Discharge information

Score: 72.40/100

  • Yes

  • No

4923 Total Patient Responses

Likely To Recommend Hospital

85.97%

1433 Total Patient Responses

Overall Experience Score

7.77/10

1433 Total Patient Responses

Reception staff

Score: 94.81/100

1406 Total Patient Responses

Nursing staff

Score: 92.70/100

1593 Total Patient Responses

Doctors

Score: 89.01/100

1513 Total Patient Responses

Pain management

Score: 88.53/100

1343 Total Patient Responses

Emergency Unit environment

Score: 97.10/100

1416 Total Patient Responses

Responsiveness of staff

Score: 88.29/100

1341 Total Patient Responses

Medication information

Score: 87.81/100

1313 Total Patient Responses

Prioritisation

Score: 77.81/100

1784 Total Patient Responses