Patient experience survey

3433

Happy Clients

4017

Surveys Completed

Life The Glynnwood

Reporting Period: 2024-09-03 - 2025-09-03

Likely To Recommend Hospital

91.83%

4017 Total Patient Responses

Overall Experience Score

8.54/10

4017 Total Patient Responses

Admission staff

Score: 96.24/100

  • Yes

  • No

4102 Total Patient Responses

Nursing staff

Score: 89.41/100

  • Always

  • Usually

  • Sometimes

  • Never

5193 Total Patient Responses

Doctors

Score: 95.42/100

  • Always

  • Usually

  • Sometimes

  • Never

4590 Total Patient Responses

Pain management

Score: 92.02/100

  • Always

  • Usually

  • Sometimes

  • Never

3827 Total Patient Responses

Hospital environment

Score: 87.55/100

  • Always

  • Usually

  • Sometimes

  • Never

5374 Total Patient Responses

Responsiveness of staff

Score: 87.04/100

  • Always

  • Usually

  • Sometimes

  • Never

4008 Total Patient Responses

Medication information

Score: 75.78/100

  • Always

  • Usually

  • Sometimes

  • Never

4139 Total Patient Responses

Food

Score: 86.49/100

  • Always

  • Usually

  • Sometimes

  • Never

4835 Total Patient Responses

Discharge information

Score: 71.38/100

  • Yes

  • No

4882 Total Patient Responses

Likely To Recommend Hospital

86.52%

1394 Total Patient Responses

Overall Experience Score

7.78/10

1394 Total Patient Responses

Reception staff

Score: 95.02/100

1365 Total Patient Responses

Nursing staff

Score: 92.58/100

1553 Total Patient Responses

Doctors

Score: 89.11/100

1467 Total Patient Responses

Pain management

Score: 88.45/100

1307 Total Patient Responses

Emergency Unit environment

Score: 97.10/100

1378 Total Patient Responses

Responsiveness of staff

Score: 88.27/100

1304 Total Patient Responses

Medication information

Score: 87.82/100

1273 Total Patient Responses

Prioritisation

Score: 77.93/100

1735 Total Patient Responses