Patient experience survey

590

Happy Clients

678

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

87.27%

678 Total Patient Responses

Overall Experience Score

8.41/10

678 Total Patient Responses

Admission Staff

Score: 96.26/100

  • Yes

  • No

673 Total Patient Responses

Nursing Staff

Score: 90.71/100

676 Total Patient Responses

Doctors

Score: 95.11/100

668 Total Patient Responses

Pain Management

Score: 92.25/100

608 Total Patient Responses

Hospital Environment

Score: 87.09/100

652 Total Patient Responses

Responsiveness of Staff

Score: 87.76/100

573 Total Patient Responses

Medication Information

Score: 77.15/100

598 Total Patient Responses

Food

Score: 84.57/100

621 Total Patient Responses

Discharge Information

Score: 69.10/100

678 Total Patient Responses

Likely To Recommend Hospital

85.35%

257 Total Patient Responses

Overall Experience Score

8.29/10

257 Total Patient Responses

Reception Staff

Score: 95.18/100

249 Total Patient Responses

Nursing Staff

Score: 96.03/100

257 Total Patient Responses

Doctors

Score: 90.62/100

256 Total Patient Responses

Pain Management

Score: 92.31/100

234 Total Patient Responses

Emergency Unit Environment

Score: 98.82/100

255 Total Patient Responses

Responsiveness of Staff

Score: 95.74/100

235 Total Patient Responses

Medication Information

Score: 88.99/100

227 Total Patient Responses

PRIORITISATION

Score: 84.20/100

254 Total Patient Responses