Patient experience survey

609

Happy Clients

726

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-05-24 - 2026-05-24

Likely To Recommend Hospital

91.44%

724 Total Patient Responses

Overall Experience Score

8.39/10

726 Total Patient Responses

Admission staff

Score: 96.82/100

  • Yes

  • No

742 Total Patient Responses

Nursing staff

Score: 90.71/100

  • Always

  • Usually

  • Sometimes

  • Never

928 Total Patient Responses

Doctors

Score: 95.70/100

  • Always

  • Usually

  • Sometimes

  • Never

833 Total Patient Responses

Pain management

Score: 92.22/100

  • Always

  • Usually

  • Sometimes

  • Never

753 Total Patient Responses

Hospital environment

Score: 88.78/100

  • Always

  • Usually

  • Sometimes

  • Never

958 Total Patient Responses

Responsiveness of staff

Score: 89.89/100

  • Always

  • Usually

  • Sometimes

  • Never

770 Total Patient Responses

Medication information

Score: 79.65/100

  • Always

  • Usually

  • Sometimes

  • Never

845 Total Patient Responses

Food

Score: 87.21/100

  • Always

  • Usually

  • Sometimes

  • Never

895 Total Patient Responses

Discharge information

Score: 71.21/100

  • Yes

  • No

864 Total Patient Responses

Likely To Recommend Hospital

91.12%

721 Total Patient Responses

Overall Experience Score

8.69/10

721 Total Patient Responses

Reception staff

Score: 97.45/100

707 Total Patient Responses

Nursing staff

Score: 95.25/100

788 Total Patient Responses

Doctors

Score: 92.78/100

750 Total Patient Responses

Pain management

Score: 95.38/100

692 Total Patient Responses

Emergency Unit environment

Score: 98.46/100

716 Total Patient Responses

Responsiveness of staff

Score: 95.29/100

679 Total Patient Responses

Medication information

Score: 92.01/100

651 Total Patient Responses

Prioritisation

Score: 87.53/100

833 Total Patient Responses