Patient experience survey

589

Happy Clients

695

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-07-20 - 2026-07-20

Likely To Recommend Hospital

92.48%

692 Total Patient Responses

Overall Experience Score

8.47/10

695 Total Patient Responses

Admission staff

Score: 97.48/100

  • Yes

  • No

704 Total Patient Responses

Nursing staff

Score: 91.57/100

  • Always

  • Usually

  • Sometimes

  • Never

879 Total Patient Responses

Doctors

Score: 95.85/100

  • Always

  • Usually

  • Sometimes

  • Never

791 Total Patient Responses

Pain management

Score: 92.33/100

  • Always

  • Usually

  • Sometimes

  • Never

709 Total Patient Responses

Hospital environment

Score: 89.58/100

  • Always

  • Usually

  • Sometimes

  • Never

907 Total Patient Responses

Responsiveness of staff

Score: 90.09/100

  • Always

  • Usually

  • Sometimes

  • Never

733 Total Patient Responses

Medication information

Score: 80.11/100

  • Always

  • Usually

  • Sometimes

  • Never

802 Total Patient Responses

Food

Score: 87.28/100

  • Always

  • Usually

  • Sometimes

  • Never

842 Total Patient Responses

Discharge information

Score: 70.65/100

  • Yes

  • No

827 Total Patient Responses

Likely To Recommend Hospital

91.09%

730 Total Patient Responses

Overall Experience Score

8.62/10

730 Total Patient Responses

Reception staff

Score: 97.49/100

716 Total Patient Responses

Nursing staff

Score: 95.53/100

796 Total Patient Responses

Doctors

Score: 92.72/100

755 Total Patient Responses

Pain management

Score: 95.29/100

701 Total Patient Responses

Emergency Unit environment

Score: 98.34/100

723 Total Patient Responses

Responsiveness of staff

Score: 95.94/100

689 Total Patient Responses

Medication information

Score: 91.86/100

663 Total Patient Responses

Prioritisation

Score: 87.57/100

847 Total Patient Responses