Patient experience survey

714

Happy Clients

819

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-07-11 - 2025-07-11

Likely To Recommend Hospital

93.65%

819 Total Patient Responses

Overall Experience Score

8.72/10

819 Total Patient Responses

Admission staff

Score: 97.45/100

  • Yes

  • No

823 Total Patient Responses

Nursing staff

Score: 92.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1017 Total Patient Responses

Doctors

Score: 96.69/100

  • Always

  • Usually

  • Sometimes

  • Never

933 Total Patient Responses

Pain management

Score: 94.59/100

  • Always

  • Usually

  • Sometimes

  • Never

848 Total Patient Responses

Hospital environment

Score: 87.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1098 Total Patient Responses

Responsiveness of staff

Score: 91.31/100

  • Always

  • Usually

  • Sometimes

  • Never

877 Total Patient Responses

Medication information

Score: 80.95/100

  • Always

  • Usually

  • Sometimes

  • Never

972 Total Patient Responses

Food

Score: 86.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1038 Total Patient Responses

Discharge information

Score: 72.95/100

  • Yes

  • No

986 Total Patient Responses

Likely To Recommend Hospital

93.67%

759 Total Patient Responses

Overall Experience Score

8.88/10

759 Total Patient Responses

Reception staff

Score: 98.54/100

753 Total Patient Responses

Nursing staff

Score: 96.21/100

823 Total Patient Responses

Doctors

Score: 93.70/100

796 Total Patient Responses

Pain management

Score: 94.55/100

715 Total Patient Responses

Emergency Unit environment

Score: 98.68/100

756 Total Patient Responses

Responsiveness of staff

Score: 95.79/100

736 Total Patient Responses

Medication information

Score: 94.55/100

697 Total Patient Responses

Prioritisation

Score: 88.02/100

898 Total Patient Responses