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Patient experience survey

619

Happy Clients

737

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-05-04 - 2026-05-04

Likely To Recommend Hospital

91.97%

735 Total Patient Responses

Overall Experience Score

8.4/10

737 Total Patient Responses

Admission staff

Score: 97.01/100

  • Yes

  • No

752 Total Patient Responses

Nursing staff

Score: 90.90/100

  • Always

  • Usually

  • Sometimes

  • Never

936 Total Patient Responses

Doctors

Score: 95.49/100

  • Always

  • Usually

  • Sometimes

  • Never

846 Total Patient Responses

Pain management

Score: 92.47/100

  • Always

  • Usually

  • Sometimes

  • Never

766 Total Patient Responses

Hospital environment

Score: 88.83/100

  • Always

  • Usually

  • Sometimes

  • Never

974 Total Patient Responses

Responsiveness of staff

Score: 90.56/100

  • Always

  • Usually

  • Sometimes

  • Never

786 Total Patient Responses

Medication information

Score: 79.80/100

  • Always

  • Usually

  • Sometimes

  • Never

855 Total Patient Responses

Food

Score: 87.49/100

  • Always

  • Usually

  • Sometimes

  • Never

904 Total Patient Responses

Discharge information

Score: 72.39/100

  • Yes

  • No

882 Total Patient Responses

Likely To Recommend Hospital

91.39%

732 Total Patient Responses

Overall Experience Score

8.64/10

732 Total Patient Responses

Reception staff

Score: 97.49/100

718 Total Patient Responses

Nursing staff

Score: 95.14/100

803 Total Patient Responses

Doctors

Score: 92.84/100

758 Total Patient Responses

Pain management

Score: 95.30/100

702 Total Patient Responses

Emergency Unit environment

Score: 98.21/100

726 Total Patient Responses

Responsiveness of staff

Score: 94.78/100

690 Total Patient Responses

Medication information

Score: 91.86/100

663 Total Patient Responses

Prioritisation

Score: 87.18/100

849 Total Patient Responses