Patient experience survey

589

Happy Clients

689

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

86.56%

689 Total Patient Responses

Overall Experience Score

8.34/10

689 Total Patient Responses

Admission Staff

Score: 96.17/100

  • Yes

  • No

683 Total Patient Responses

Nursing Staff

Score: 90.36/100

686 Total Patient Responses

Doctors

Score: 94.76/100

677 Total Patient Responses

Pain Management

Score: 91.89/100

619 Total Patient Responses

Hospital Environment

Score: 86.89/100

660 Total Patient Responses

Responsiveness of Staff

Score: 87.66/100

573 Total Patient Responses

Medication Information

Score: 76.01/100

609 Total Patient Responses

Food

Score: 84.76/100

633 Total Patient Responses

Discharge Information

Score: 67.42/100

689 Total Patient Responses

Likely To Recommend Hospital

84.68%

261 Total Patient Responses

Overall Experience Score

8.28/10

261 Total Patient Responses

Reception Staff

Score: 94.07/100

253 Total Patient Responses

Nursing Staff

Score: 95.40/100

261 Total Patient Responses

Doctors

Score: 90.23/100

261 Total Patient Responses

Pain Management

Score: 92.41/100

237 Total Patient Responses

Emergency Unit Environment

Score: 98.84/100

258 Total Patient Responses

Responsiveness of Staff

Score: 95.00/100

240 Total Patient Responses

Medication Information

Score: 88.89/100

234 Total Patient Responses

PRIORITISATION

Score: 84.60/100

256 Total Patient Responses