Patient experience survey

559

Happy Clients

665

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-10-10 - 2026-10-10

Likely To Recommend Hospital

92.3%

662 Total Patient Responses

Overall Experience Score

8.41/10

665 Total Patient Responses

Admission staff

Score: 97.37/100

  • Yes

  • No

673 Total Patient Responses

Nursing staff

Score: 91.63/100

  • Always

  • Usually

  • Sometimes

  • Never

831 Total Patient Responses

Doctors

Score: 96.69/100

  • Always

  • Usually

  • Sometimes

  • Never

742 Total Patient Responses

Pain management

Score: 93.41/100

  • Always

  • Usually

  • Sometimes

  • Never

676 Total Patient Responses

Hospital environment

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

863 Total Patient Responses

Responsiveness of staff

Score: 89.68/100

  • Always

  • Usually

  • Sometimes

  • Never

691 Total Patient Responses

Medication information

Score: 80.45/100

  • Always

  • Usually

  • Sometimes

  • Never

757 Total Patient Responses

Food

Score: 86.56/100

  • Always

  • Usually

  • Sometimes

  • Never

811 Total Patient Responses

Discharge information

Score: 71.65/100

  • Yes

  • No

786 Total Patient Responses

Likely To Recommend Hospital

90.33%

693 Total Patient Responses

Overall Experience Score

8.59/10

693 Total Patient Responses

Reception staff

Score: 97.93/100

677 Total Patient Responses

Nursing staff

Score: 95.80/100

753 Total Patient Responses

Doctors

Score: 92.47/100

724 Total Patient Responses

Pain management

Score: 94.93/100

671 Total Patient Responses

Emergency Unit environment

Score: 99.13/100

686 Total Patient Responses

Responsiveness of staff

Score: 96.20/100

658 Total Patient Responses

Medication information

Score: 92.58/100

633 Total Patient Responses

Prioritisation

Score: 87.63/100

804 Total Patient Responses