Patient experience survey

583

Happy Clients

692

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-08-14 - 2026-08-14

Likely To Recommend Hospital

92.3%

689 Total Patient Responses

Overall Experience Score

8.43/10

692 Total Patient Responses

Admission staff

Score: 97.77/100

  • Yes

  • No

698 Total Patient Responses

Nursing staff

Score: 91.76/100

  • Always

  • Usually

  • Sometimes

  • Never

873 Total Patient Responses

Doctors

Score: 96.13/100

  • Always

  • Usually

  • Sometimes

  • Never

784 Total Patient Responses

Pain management

Score: 92.42/100

  • Always

  • Usually

  • Sometimes

  • Never

703 Total Patient Responses

Hospital environment

Score: 89.64/100

  • Always

  • Usually

  • Sometimes

  • Never

895 Total Patient Responses

Responsiveness of staff

Score: 89.76/100

  • Always

  • Usually

  • Sometimes

  • Never

725 Total Patient Responses

Medication information

Score: 79.78/100

  • Always

  • Usually

  • Sometimes

  • Never

799 Total Patient Responses

Food

Score: 87.31/100

  • Always

  • Usually

  • Sometimes

  • Never

834 Total Patient Responses

Discharge information

Score: 71.03/100

  • Yes

  • No

817 Total Patient Responses

Likely To Recommend Hospital

91.25%

709 Total Patient Responses

Overall Experience Score

8.62/10

709 Total Patient Responses

Reception staff

Score: 97.84/100

695 Total Patient Responses

Nursing staff

Score: 95.54/100

774 Total Patient Responses

Doctors

Score: 92.85/100

738 Total Patient Responses

Pain management

Score: 95.16/100

682 Total Patient Responses

Emergency Unit environment

Score: 98.72/100

702 Total Patient Responses

Responsiveness of staff

Score: 95.81/100

669 Total Patient Responses

Medication information

Score: 91.94/100

645 Total Patient Responses

Prioritisation

Score: 87.89/100

822 Total Patient Responses