Patient experience survey

293

Happy Clients

333

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

88.69%

333 Total Patient Responses

Overall Experience Score

8.56/10

333 Total Patient Responses

Admission Staff

Score: 98.17/100

  • Yes

  • No

330 Total Patient Responses

Nursing Staff

Score: 89.59/100

332 Total Patient Responses

Doctors

Score: 96.32/100

331 Total Patient Responses

Pain Management

Score: 91.53/100

307 Total Patient Responses

Hospital Environment

Score: 85.62/100

327 Total Patient Responses

Responsiveness of Staff

Score: 86.49/100

292 Total Patient Responses

Medication Information

Score: 76.78/100

286 Total Patient Responses

Food

Score: 83.04/100

309 Total Patient Responses

Discharge Information

Score: 71.17/100

333 Total Patient Responses

Likely To Recommend Hospital

83.73%

129 Total Patient Responses

Overall Experience Score

8.14/10

129 Total Patient Responses

Reception Staff

Score: 95.93/100

123 Total Patient Responses

Nursing Staff

Score: 93.60/100

128 Total Patient Responses

Doctors

Score: 90.40/100

127 Total Patient Responses

Pain Management

Score: 93.86/100

114 Total Patient Responses

Emergency Unit Environment

Score: 98.36/100

122 Total Patient Responses

Responsiveness of Staff

Score: 95.50/100

111 Total Patient Responses

Medication Information

Score: 91.89/100

111 Total Patient Responses

PRIORITISATION

Score: 86.09/100

123 Total Patient Responses