Patient experience survey

710

Happy Clients

829

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-02-06 - 2025-02-06

Likely To Recommend Hospital

92.52%

829 Total Patient Responses

Overall Experience Score

8.57/10

829 Total Patient Responses

Admission staff

Score: 97.06/100

  • Yes

  • No

841 Total Patient Responses

Nursing staff

Score: 91.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1033 Total Patient Responses

Doctors

Score: 96.45/100

  • Always

  • Usually

  • Sometimes

  • Never

940 Total Patient Responses

Pain management

Score: 94.31/100

  • Always

  • Usually

  • Sometimes

  • Never

846 Total Patient Responses

Hospital environment

Score: 86.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1094 Total Patient Responses

Responsiveness of staff

Score: 89.44/100

  • Always

  • Usually

  • Sometimes

  • Never

873 Total Patient Responses

Medication information

Score: 81.90/100

  • Always

  • Usually

  • Sometimes

  • Never

952 Total Patient Responses

Food

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1022 Total Patient Responses

Discharge information

Score: 72.32/100

  • Yes

  • No

1008 Total Patient Responses

Likely To Recommend Hospital

92.53%

737 Total Patient Responses

Overall Experience Score

8.77/10

737 Total Patient Responses

Reception staff

Score: 97.39/100

727 Total Patient Responses

Nursing staff

Score: 95.77/100

799 Total Patient Responses

Doctors

Score: 93.36/100

767 Total Patient Responses

Pain management

Score: 92.98/100

698 Total Patient Responses

Emergency Unit environment

Score: 98.50/100

731 Total Patient Responses

Responsiveness of staff

Score: 94.20/100

707 Total Patient Responses

Medication information

Score: 93.25/100

681 Total Patient Responses

Prioritisation

Score: 87.11/100

850 Total Patient Responses