Patient experience survey

589

Happy Clients

676

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

87.33%

676 Total Patient Responses

Overall Experience Score

8.41/10

676 Total Patient Responses

Admission Staff

Score: 96.46/100

  • Yes

  • No

669 Total Patient Responses

Nursing Staff

Score: 90.68/100

674 Total Patient Responses

Doctors

Score: 95.54/100

666 Total Patient Responses

Pain Management

Score: 91.77/100

607 Total Patient Responses

Hospital Environment

Score: 86.22/100

654 Total Patient Responses

Responsiveness of Staff

Score: 88.06/100

571 Total Patient Responses

Medication Information

Score: 77.23/100

590 Total Patient Responses

Food

Score: 83.31/100

618 Total Patient Responses

Discharge Information

Score: 68.42/100

676 Total Patient Responses

Likely To Recommend Hospital

85.59%

266 Total Patient Responses

Overall Experience Score

8.38/10

266 Total Patient Responses

Reception Staff

Score: 95.75/100

259 Total Patient Responses

Nursing Staff

Score: 96.94/100

265 Total Patient Responses

Doctors

Score: 91.17/100

265 Total Patient Responses

Pain Management

Score: 93.80/100

242 Total Patient Responses

Emergency Unit Environment

Score: 99.62/100

264 Total Patient Responses

Responsiveness of Staff

Score: 95.90/100

244 Total Patient Responses

Medication Information

Score: 89.22/100

232 Total Patient Responses

PRIORITISATION

Score: 85.12/100

259 Total Patient Responses