Patient experience survey

251

Happy Clients

282

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

88.30%

282 Total Patient Responses

Overall Experience Score

8.58/10

282 Total Patient Responses

Admission Staff

Score: 97.44/100

  • Yes

  • No

276 Total Patient Responses

Nursing Staff

Score: 89.12/100

281 Total Patient Responses

Doctors

Score: 95.92/100

278 Total Patient Responses

Pain Management

Score: 90.94/100

264 Total Patient Responses

Hospital Environment

Score: 85.36/100

274 Total Patient Responses

Responsiveness of Staff

Score: 87.31/100

251 Total Patient Responses

Medication Information

Score: 77.76/100

247 Total Patient Responses

Food

Score: 84.71/100

260 Total Patient Responses

Discharge Information

Score: 72.34/100

282 Total Patient Responses

Likely To Recommend Hospital

89.75%

130 Total Patient Responses

Overall Experience Score

8.78/10

130 Total Patient Responses

Reception Staff

Score: 97.60/100

125 Total Patient Responses

Nursing Staff

Score: 96.69/100

130 Total Patient Responses

Doctors

Score: 91.36/100

128 Total Patient Responses

Pain Management

Score: 95.83/100

120 Total Patient Responses

Emergency Unit Environment

Score: 99.22/100

128 Total Patient Responses

Responsiveness of Staff

Score: 97.46/100

118 Total Patient Responses

Medication Information

Score: 92.17/100

115 Total Patient Responses

PRIORITISATION

Score: 90.29/100

126 Total Patient Responses