Patient experience survey

642

Happy Clients

747

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

86.04%

747 Total Patient Responses

Overall Experience Score

8.38/10

747 Total Patient Responses

Admission Staff

Score: 96.79/100

  • Yes

  • No

740 Total Patient Responses

Nursing Staff

Score: 89.97/100

745 Total Patient Responses

Doctors

Score: 94.85/100

741 Total Patient Responses

Pain Management

Score: 90.55/100

682 Total Patient Responses

Hospital Environment

Score: 83.69/100

725 Total Patient Responses

Responsiveness of Staff

Score: 87.75/100

633 Total Patient Responses

Medication Information

Score: 76.79/100

650 Total Patient Responses

Food

Score: 80.94/100

686 Total Patient Responses

Discharge Information

Score: 69.08/100

747 Total Patient Responses

Likely To Recommend Hospital

84.14%

269 Total Patient Responses

Overall Experience Score

8.34/10

269 Total Patient Responses

Reception Staff

Score: 96.18/100

262 Total Patient Responses

Nursing Staff

Score: 94.77/100

268 Total Patient Responses

Doctors

Score: 88.99/100

267 Total Patient Responses

Pain Management

Score: 92.95/100

241 Total Patient Responses

Emergency Unit Environment

Score: 96.95/100

262 Total Patient Responses

Responsiveness of Staff

Score: 93.65/100

252 Total Patient Responses

Medication Information

Score: 87.93/100

232 Total Patient Responses

PRIORITISATION

Score: 83.10/100

261 Total Patient Responses