Patient experience survey

630

Happy Clients

749

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-04-13 - 2026-04-13

Likely To Recommend Hospital

92.51%

747 Total Patient Responses

Overall Experience Score

8.42/10

749 Total Patient Responses

Admission staff

Score: 97.05/100

  • Yes

  • No

762 Total Patient Responses

Nursing staff

Score: 90.90/100

  • Always

  • Usually

  • Sometimes

  • Never

948 Total Patient Responses

Doctors

Score: 95.70/100

  • Always

  • Usually

  • Sometimes

  • Never

854 Total Patient Responses

Pain management

Score: 92.46/100

  • Always

  • Usually

  • Sometimes

  • Never

777 Total Patient Responses

Hospital environment

Score: 88.61/100

  • Always

  • Usually

  • Sometimes

  • Never

987 Total Patient Responses

Responsiveness of staff

Score: 90.31/100

  • Always

  • Usually

  • Sometimes

  • Never

794 Total Patient Responses

Medication information

Score: 79.58/100

  • Always

  • Usually

  • Sometimes

  • Never

873 Total Patient Responses

Food

Score: 87.47/100

  • Always

  • Usually

  • Sometimes

  • Never

918 Total Patient Responses

Discharge information

Score: 72.30/100

  • Yes

  • No

904 Total Patient Responses

Likely To Recommend Hospital

91.78%

742 Total Patient Responses

Overall Experience Score

8.69/10

742 Total Patient Responses

Reception staff

Score: 97.53/100

730 Total Patient Responses

Nursing staff

Score: 95.36/100

812 Total Patient Responses

Doctors

Score: 93.07/100

769 Total Patient Responses

Pain management

Score: 95.35/100

710 Total Patient Responses

Emergency Unit environment

Score: 98.24/100

737 Total Patient Responses

Responsiveness of staff

Score: 94.85/100

699 Total Patient Responses

Medication information

Score: 92.42/100

673 Total Patient Responses

Prioritisation

Score: 87.70/100

859 Total Patient Responses