Patient experience survey

616

Happy Clients

735

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-04-19 - 2026-04-19

Likely To Recommend Hospital

92.09%

733 Total Patient Responses

Overall Experience Score

8.38/10

735 Total Patient Responses

Admission staff

Score: 96.85/100

  • Yes

  • No

748 Total Patient Responses

Nursing staff

Score: 90.72/100

  • Always

  • Usually

  • Sometimes

  • Never

932 Total Patient Responses

Doctors

Score: 95.53/100

  • Always

  • Usually

  • Sometimes

  • Never

839 Total Patient Responses

Pain management

Score: 92.30/100

  • Always

  • Usually

  • Sometimes

  • Never

763 Total Patient Responses

Hospital environment

Score: 88.60/100

  • Always

  • Usually

  • Sometimes

  • Never

969 Total Patient Responses

Responsiveness of staff

Score: 90.04/100

  • Always

  • Usually

  • Sometimes

  • Never

780 Total Patient Responses

Medication information

Score: 79.62/100

  • Always

  • Usually

  • Sometimes

  • Never

851 Total Patient Responses

Food

Score: 87.41/100

  • Always

  • Usually

  • Sometimes

  • Never

897 Total Patient Responses

Discharge information

Score: 72.31/100

  • Yes

  • No

884 Total Patient Responses

Likely To Recommend Hospital

91.73%

737 Total Patient Responses

Overall Experience Score

8.68/10

737 Total Patient Responses

Reception staff

Score: 97.51/100

724 Total Patient Responses

Nursing staff

Score: 95.29/100

807 Total Patient Responses

Doctors

Score: 92.89/100

764 Total Patient Responses

Pain management

Score: 95.47/100

706 Total Patient Responses

Emergency Unit environment

Score: 98.22/100

732 Total Patient Responses

Responsiveness of staff

Score: 94.97/100

696 Total Patient Responses

Medication information

Score: 92.20/100

667 Total Patient Responses

Prioritisation

Score: 87.67/100

854 Total Patient Responses