Patient experience survey

235

Happy Clients

284

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2021-01-18 - 2022-01-18

Likely To Recommend Hospital

85.80%

284 Total Patient Responses

Overall Experience Score

8.25/10

284 Total Patient Responses

Admission Staff

Score: 96.55/100

  • Yes

  • No

277 Total Patient Responses

Nursing Staff

Score: 87.67/100

283 Total Patient Responses

Doctors

Score: 96.25/100

281 Total Patient Responses

Pain Management

Score: 89.57/100

258 Total Patient Responses

Hospital Environment

Score: 84.83/100

276 Total Patient Responses

Responsiveness of Staff

Score: 85.29/100

256 Total Patient Responses

Medication Information

Score: 73.56/100

246 Total Patient Responses

Food

Score: 83.50/100

266 Total Patient Responses

Discharge Information

Score: 68.84/100

284 Total Patient Responses

Likely To Recommend Hospital

88.80%

116 Total Patient Responses

Overall Experience Score

8.73/10

116 Total Patient Responses

Reception Staff

Score: 97.37/100

114 Total Patient Responses

Nursing Staff

Score: 96.95/100

116 Total Patient Responses

Doctors

Score: 92.40/100

115 Total Patient Responses

Pain Management

Score: 95.37/100

108 Total Patient Responses

Emergency Unit Environment

Score: 100.00/100

115 Total Patient Responses

Responsiveness of Staff

Score: 95.15/100

103 Total Patient Responses

Medication Information

Score: 90.38/100

104 Total Patient Responses

PRIORITISATION

Score: 87.50/100

113 Total Patient Responses