Patient experience survey

545

Happy Clients

641

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2019-04-01 - 2020-04-01

Likely To Recommend Hospital

86.02%

641 Total Patient Responses

Overall Experience Score

8.32/10

641 Total Patient Responses

Admission Staff

Score: 96.11/100

  • Yes

  • No

634 Total Patient Responses

Nursing Staff

Score: 88.97/100

640 Total Patient Responses

Doctors

Score: 95.10/100

632 Total Patient Responses

Pain Management

Score: 90.98/100

578 Total Patient Responses

Hospital Environment

Score: 86.41/100

621 Total Patient Responses

Responsiveness of Staff

Score: 86.20/100

546 Total Patient Responses

Medication Information

Score: 74.95/100

559 Total Patient Responses

Food

Score: 84.12/100

593 Total Patient Responses

Discharge Information

Score: 68.49/100

641 Total Patient Responses

Likely To Recommend Hospital

82.93%

246 Total Patient Responses

Overall Experience Score

8.10/10

246 Total Patient Responses

Reception Staff

Score: 95.32/100

235 Total Patient Responses

Nursing Staff

Score: 93.67/100

246 Total Patient Responses

Doctors

Score: 88.41/100

244 Total Patient Responses

Pain Management

Score: 91.28/100

218 Total Patient Responses

Emergency Unit Environment

Score: 98.75/100

240 Total Patient Responses

Responsiveness of Staff

Score: 94.47/100

217 Total Patient Responses

Medication Information

Score: 88.43/100

216 Total Patient Responses

PRIORITISATION

Score: 82.98/100

241 Total Patient Responses