Patient experience survey

632

Happy Clients

730

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2017-04-20 - 2018-04-20

Likely To Recommend Hospital

86.81%

730 Total Patient Responses

Overall Experience Score

8.44/10

730 Total Patient Responses

Admission Staff

Score: 96.99/100

  • Yes

  • No

723 Total Patient Responses

Nursing Staff

Score: 90.65/100

728 Total Patient Responses

Doctors

Score: 95.24/100

723 Total Patient Responses

Pain Management

Score: 90.82/100

666 Total Patient Responses

Hospital Environment

Score: 84.27/100

706 Total Patient Responses

Responsiveness of Staff

Score: 88.48/100

615 Total Patient Responses

Medication Information

Score: 76.20/100

634 Total Patient Responses

Food

Score: 81.35/100

667 Total Patient Responses

Discharge Information

Score: 70.75/100

730 Total Patient Responses

Likely To Recommend Hospital

84.38%

271 Total Patient Responses

Overall Experience Score

8.25/10

271 Total Patient Responses

Reception Staff

Score: 94.30/100

263 Total Patient Responses

Nursing Staff

Score: 94.78/100

271 Total Patient Responses

Doctors

Score: 89.07/100

269 Total Patient Responses

Pain Management

Score: 92.34/100

248 Total Patient Responses

Emergency Unit Environment

Score: 96.59/100

264 Total Patient Responses

Responsiveness of Staff

Score: 94.14/100

256 Total Patient Responses

Medication Information

Score: 89.03/100

237 Total Patient Responses

PRIORITISATION

Score: 83.95/100

268 Total Patient Responses