Patient experience survey

609

Happy Clients

706

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

86.17%

706 Total Patient Responses

Overall Experience Score

8.38/10

706 Total Patient Responses

Admission Staff

Score: 96.77/100

  • Yes

  • No

702 Total Patient Responses

Nursing Staff

Score: 89.89/100

704 Total Patient Responses

Doctors

Score: 94.80/100

700 Total Patient Responses

Pain Management

Score: 90.72/100

631 Total Patient Responses

Hospital Environment

Score: 84.09/100

682 Total Patient Responses

Responsiveness of Staff

Score: 88.27/100

594 Total Patient Responses

Medication Information

Score: 76.53/100

613 Total Patient Responses

Food

Score: 81.88/100

647 Total Patient Responses

Discharge Information

Score: 66.93/100

706 Total Patient Responses

Likely To Recommend Hospital

85.10%

275 Total Patient Responses

Overall Experience Score

8.45/10

275 Total Patient Responses

Reception Staff

Score: 96.63/100

267 Total Patient Responses

Nursing Staff

Score: 96.27/100

274 Total Patient Responses

Doctors

Score: 88.64/100

274 Total Patient Responses

Pain Management

Score: 93.09/100

246 Total Patient Responses

Emergency Unit Environment

Score: 98.88/100

269 Total Patient Responses

Responsiveness of Staff

Score: 95.33/100

257 Total Patient Responses

Medication Information

Score: 88.46/100

234 Total Patient Responses

PRIORITISATION

Score: 83.91/100

268 Total Patient Responses