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Patient experience survey

594

Happy Clients

702

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-07-25 - 2026-07-25

Likely To Recommend Hospital

92.56%

699 Total Patient Responses

Overall Experience Score

8.47/10

702 Total Patient Responses

Admission staff

Score: 97.58/100

  • Yes

  • No

711 Total Patient Responses

Nursing staff

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

887 Total Patient Responses

Doctors

Score: 95.99/100

  • Always

  • Usually

  • Sometimes

  • Never

800 Total Patient Responses

Pain management

Score: 92.39/100

  • Always

  • Usually

  • Sometimes

  • Never

715 Total Patient Responses

Hospital environment

Score: 89.83/100

  • Always

  • Usually

  • Sometimes

  • Never

911 Total Patient Responses

Responsiveness of staff

Score: 90.06/100

  • Always

  • Usually

  • Sometimes

  • Never

739 Total Patient Responses

Medication information

Score: 80.18/100

  • Always

  • Usually

  • Sometimes

  • Never

811 Total Patient Responses

Food

Score: 87.17/100

  • Always

  • Usually

  • Sometimes

  • Never

851 Total Patient Responses

Discharge information

Score: 70.66/100

  • Yes

  • No

832 Total Patient Responses

Likely To Recommend Hospital

90.87%

723 Total Patient Responses

Overall Experience Score

8.59/10

723 Total Patient Responses

Reception staff

Score: 97.46/100

709 Total Patient Responses

Nursing staff

Score: 95.52/100

788 Total Patient Responses

Doctors

Score: 92.65/100

748 Total Patient Responses

Pain management

Score: 95.24/100

694 Total Patient Responses

Emergency Unit environment

Score: 98.32/100

716 Total Patient Responses

Responsiveness of staff

Score: 95.89/100

682 Total Patient Responses

Medication information

Score: 91.81/100

659 Total Patient Responses

Prioritisation

Score: 87.61/100

840 Total Patient Responses