Patient experience survey

586

Happy Clients

674

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

87.40%

674 Total Patient Responses

Overall Experience Score

8.41/10

674 Total Patient Responses

Admission Staff

Score: 96.61/100

  • Yes

  • No

669 Total Patient Responses

Nursing Staff

Score: 90.28/100

672 Total Patient Responses

Doctors

Score: 95.07/100

668 Total Patient Responses

Pain Management

Score: 91.36/100

605 Total Patient Responses

Hospital Environment

Score: 85.59/100

655 Total Patient Responses

Responsiveness of Staff

Score: 88.27/100

571 Total Patient Responses

Medication Information

Score: 77.11/100

595 Total Patient Responses

Food

Score: 82.54/100

624 Total Patient Responses

Discharge Information

Score: 68.25/100

674 Total Patient Responses

Likely To Recommend Hospital

84.56%

259 Total Patient Responses

Overall Experience Score

8.39/10

259 Total Patient Responses

Reception Staff

Score: 94.07/100

253 Total Patient Responses

Nursing Staff

Score: 96.13/100

258 Total Patient Responses

Doctors

Score: 89.30/100

258 Total Patient Responses

Pain Management

Score: 94.32/100

229 Total Patient Responses

Emergency Unit Environment

Score: 99.61/100

255 Total Patient Responses

Responsiveness of Staff

Score: 94.92/100

236 Total Patient Responses

Medication Information

Score: 90.18/100

224 Total Patient Responses

PRIORITISATION

Score: 85.42/100

251 Total Patient Responses