Patient experience survey

298

Happy Clients

347

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

86.75%

347 Total Patient Responses

Overall Experience Score

8.44/10

347 Total Patient Responses

Admission Staff

Score: 96.71/100

  • Yes

  • No

337 Total Patient Responses

Nursing Staff

Score: 87.86/100

346 Total Patient Responses

Doctors

Score: 95.89/100

343 Total Patient Responses

Pain Management

Score: 89.71/100

325 Total Patient Responses

Hospital Environment

Score: 85.23/100

337 Total Patient Responses

Responsiveness of Staff

Score: 85.46/100

306 Total Patient Responses

Medication Information

Score: 75.25/100

308 Total Patient Responses

Food

Score: 83.81/100

326 Total Patient Responses

Discharge Information

Score: 70.61/100

347 Total Patient Responses

Likely To Recommend Hospital

88.82%

155 Total Patient Responses

Overall Experience Score

8.66/10

155 Total Patient Responses

Reception Staff

Score: 96.64/100

149 Total Patient Responses

Nursing Staff

Score: 96.26/100

155 Total Patient Responses

Doctors

Score: 90.37/100

153 Total Patient Responses

Pain Management

Score: 95.10/100

143 Total Patient Responses

Emergency Unit Environment

Score: 99.34/100

152 Total Patient Responses

Responsiveness of Staff

Score: 97.10/100

138 Total Patient Responses

Medication Information

Score: 90.07/100

141 Total Patient Responses

PRIORITISATION

Score: 88.22/100

151 Total Patient Responses