Patient experience survey

604

Happy Clients

694

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

86.94%

694 Total Patient Responses

Overall Experience Score

8.40/10

694 Total Patient Responses

Admission Staff

Score: 96.42/100

  • Yes

  • No

690 Total Patient Responses

Nursing Staff

Score: 90.18/100

692 Total Patient Responses

Doctors

Score: 95.27/100

689 Total Patient Responses

Pain Management

Score: 91.15/100

621 Total Patient Responses

Hospital Environment

Score: 84.50/100

671 Total Patient Responses

Responsiveness of Staff

Score: 88.42/100

584 Total Patient Responses

Medication Information

Score: 76.27/100

606 Total Patient Responses

Food

Score: 81.80/100

640 Total Patient Responses

Discharge Information

Score: 66.71/100

694 Total Patient Responses

Likely To Recommend Hospital

84.50%

273 Total Patient Responses

Overall Experience Score

8.37/10

273 Total Patient Responses

Reception Staff

Score: 95.85/100

265 Total Patient Responses

Nursing Staff

Score: 95.86/100

272 Total Patient Responses

Doctors

Score: 89.04/100

272 Total Patient Responses

Pain Management

Score: 93.39/100

242 Total Patient Responses

Emergency Unit Environment

Score: 98.88/100

268 Total Patient Responses

Responsiveness of Staff

Score: 94.86/100

253 Total Patient Responses

Medication Information

Score: 89.83/100

236 Total Patient Responses

PRIORITISATION

Score: 85.03/100

264 Total Patient Responses