Patient experience survey

322

Happy Clients

370

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

87.75%

370 Total Patient Responses

Overall Experience Score

8.45/10

370 Total Patient Responses

Admission Staff

Score: 97.80/100

  • Yes

  • No

366 Total Patient Responses

Nursing Staff

Score: 88.88/100

370 Total Patient Responses

Doctors

Score: 96.00/100

366 Total Patient Responses

Pain Management

Score: 91.08/100

336 Total Patient Responses

Hospital Environment

Score: 85.76/100

364 Total Patient Responses

Responsiveness of Staff

Score: 86.44/100

325 Total Patient Responses

Medication Information

Score: 75.44/100

320 Total Patient Responses

Food

Score: 83.17/100

345 Total Patient Responses

Discharge Information

Score: 71.49/100

370 Total Patient Responses

Likely To Recommend Hospital

83.02%

157 Total Patient Responses

Overall Experience Score

8.19/10

157 Total Patient Responses

Reception Staff

Score: 94.70/100

151 Total Patient Responses

Nursing Staff

Score: 93.84/100

156 Total Patient Responses

Doctors

Score: 89.21/100

154 Total Patient Responses

Pain Management

Score: 92.75/100

138 Total Patient Responses

Emergency Unit Environment

Score: 98.67/100

150 Total Patient Responses

Responsiveness of Staff

Score: 95.56/100

135 Total Patient Responses

Medication Information

Score: 91.11/100

135 Total Patient Responses

PRIORITISATION

Score: 84.47/100

153 Total Patient Responses