Patient experience survey

259

Happy Clients

288

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

89.36%

288 Total Patient Responses

Overall Experience Score

8.64/10

288 Total Patient Responses

Admission Staff

Score: 97.32/100

  • Yes

  • No

283 Total Patient Responses

Nursing Staff

Score: 89.82/100

287 Total Patient Responses

Doctors

Score: 95.53/100

283 Total Patient Responses

Pain Management

Score: 91.92/100

272 Total Patient Responses

Hospital Environment

Score: 87.06/100

279 Total Patient Responses

Responsiveness of Staff

Score: 87.39/100

254 Total Patient Responses

Medication Information

Score: 78.40/100

254 Total Patient Responses

Food

Score: 84.87/100

271 Total Patient Responses

Discharge Information

Score: 71.35/100

288 Total Patient Responses

Likely To Recommend Hospital

87.10%

124 Total Patient Responses

Overall Experience Score

8.42/10

124 Total Patient Responses

Reception Staff

Score: 97.46/100

118 Total Patient Responses

Nursing Staff

Score: 95.48/100

123 Total Patient Responses

Doctors

Score: 89.97/100

120 Total Patient Responses

Pain Management

Score: 92.98/100

114 Total Patient Responses

Emergency Unit Environment

Score: 98.31/100

118 Total Patient Responses

Responsiveness of Staff

Score: 96.40/100

111 Total Patient Responses

Medication Information

Score: 91.67/100

108 Total Patient Responses

PRIORITISATION

Score: 88.55/100

119 Total Patient Responses