Patient experience survey

543

Happy Clients

646

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2019-01-19 - 2020-01-19

Likely To Recommend Hospital

85.76%

646 Total Patient Responses

Overall Experience Score

8.29/10

646 Total Patient Responses

Admission Staff

Score: 95.99/100

  • Yes

  • No

640 Total Patient Responses

Nursing Staff

Score: 88.95/100

644 Total Patient Responses

Doctors

Score: 94.44/100

634 Total Patient Responses

Pain Management

Score: 91.34/100

585 Total Patient Responses

Hospital Environment

Score: 86.64/100

625 Total Patient Responses

Responsiveness of Staff

Score: 86.59/100

557 Total Patient Responses

Medication Information

Score: 76.14/100

576 Total Patient Responses

Food

Score: 84.96/100

597 Total Patient Responses

Discharge Information

Score: 69.50/100

646 Total Patient Responses

Likely To Recommend Hospital

84.70%

257 Total Patient Responses

Overall Experience Score

8.32/10

257 Total Patient Responses

Reception Staff

Score: 93.50/100

246 Total Patient Responses

Nursing Staff

Score: 94.66/100

257 Total Patient Responses

Doctors

Score: 89.88/100

256 Total Patient Responses

Pain Management

Score: 92.61/100

230 Total Patient Responses

Emergency Unit Environment

Score: 99.21/100

253 Total Patient Responses

Responsiveness of Staff

Score: 95.61/100

228 Total Patient Responses

Medication Information

Score: 89.04/100

228 Total Patient Responses

PRIORITISATION

Score: 84.94/100

254 Total Patient Responses