Patient experience survey

558

Happy Clients

662

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-10-30 - 2026-10-30

Likely To Recommend Hospital

92.41%

659 Total Patient Responses

Overall Experience Score

8.43/10

662 Total Patient Responses

Admission staff

Score: 97.51/100

  • Yes

  • No

668 Total Patient Responses

Nursing staff

Score: 91.74/100

  • Always

  • Usually

  • Sometimes

  • Never

827 Total Patient Responses

Doctors

Score: 96.77/100

  • Always

  • Usually

  • Sometimes

  • Never

740 Total Patient Responses

Pain management

Score: 93.45/100

  • Always

  • Usually

  • Sometimes

  • Never

676 Total Patient Responses

Hospital environment

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

864 Total Patient Responses

Responsiveness of staff

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

691 Total Patient Responses

Medication information

Score: 79.61/100

  • Always

  • Usually

  • Sometimes

  • Never

757 Total Patient Responses

Food

Score: 85.69/100

  • Always

  • Yes

  • Usually

  • Sometimes

  • Never

797 Total Patient Responses

Discharge information

Score: 71.00/100

  • Yes

  • No

780 Total Patient Responses

Likely To Recommend Hospital

90.18%

692 Total Patient Responses

Overall Experience Score

8.6/10

692 Total Patient Responses

Reception staff

Score: 97.78/100

676 Total Patient Responses

Nursing staff

Score: 95.64/100

751 Total Patient Responses

Doctors

Score: 92.46/100

723 Total Patient Responses

Pain management

Score: 94.65/100

673 Total Patient Responses

Emergency Unit environment

Score: 98.98/100

684 Total Patient Responses

Responsiveness of staff

Score: 96.04/100

657 Total Patient Responses

Medication information

Score: 92.72/100

632 Total Patient Responses

Prioritisation

Score: 87.90/100

800 Total Patient Responses