Patient experience survey

624

Happy Clients

721

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

86.69%

721 Total Patient Responses

Overall Experience Score

8.43/10

721 Total Patient Responses

Admission Staff

Score: 96.91/100

  • Yes

  • No

717 Total Patient Responses

Nursing Staff

Score: 90.04/100

719 Total Patient Responses

Doctors

Score: 94.90/100

715 Total Patient Responses

Pain Management

Score: 90.96/100

648 Total Patient Responses

Hospital Environment

Score: 84.29/100

700 Total Patient Responses

Responsiveness of Staff

Score: 88.17/100

611 Total Patient Responses

Medication Information

Score: 76.48/100

623 Total Patient Responses

Food

Score: 81.16/100

662 Total Patient Responses

Discharge Information

Score: 67.61/100

721 Total Patient Responses

Likely To Recommend Hospital

84.38%

273 Total Patient Responses

Overall Experience Score

8.38/10

273 Total Patient Responses

Reception Staff

Score: 96.99/100

266 Total Patient Responses

Nursing Staff

Score: 95.40/100

272 Total Patient Responses

Doctors

Score: 88.44/100

272 Total Patient Responses

Pain Management

Score: 93.47/100

245 Total Patient Responses

Emergency Unit Environment

Score: 98.13/100

267 Total Patient Responses

Responsiveness of Staff

Score: 94.49/100

254 Total Patient Responses

Medication Information

Score: 88.36/100

232 Total Patient Responses

PRIORITISATION

Score: 83.33/100

266 Total Patient Responses