Patient experience survey

584

Happy Clients

694

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-09-03 - 2026-09-03

Likely To Recommend Hospital

92.61%

691 Total Patient Responses

Overall Experience Score

8.41/10

694 Total Patient Responses

Admission staff

Score: 97.63/100

  • Yes

  • No

702 Total Patient Responses

Nursing staff

Score: 91.73/100

  • Always

  • Usually

  • Sometimes

  • Never

875 Total Patient Responses

Doctors

Score: 96.42/100

  • Always

  • Usually

  • Sometimes

  • Never

782 Total Patient Responses

Pain management

Score: 92.97/100

  • Always

  • Usually

  • Sometimes

  • Never

703 Total Patient Responses

Hospital environment

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

900 Total Patient Responses

Responsiveness of staff

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

723 Total Patient Responses

Medication information

Score: 80.11/100

  • Always

  • Usually

  • Sometimes

  • Never

796 Total Patient Responses

Food

Score: 86.97/100

  • Always

  • Usually

  • Sometimes

  • Never

838 Total Patient Responses

Discharge information

Score: 70.82/100

  • Yes

  • No

819 Total Patient Responses

Likely To Recommend Hospital

90.97%

709 Total Patient Responses

Overall Experience Score

8.62/10

709 Total Patient Responses

Reception staff

Score: 98.13/100

694 Total Patient Responses

Nursing staff

Score: 95.75/100

770 Total Patient Responses

Doctors

Score: 92.76/100

734 Total Patient Responses

Pain management

Score: 95.17/100

683 Total Patient Responses

Emergency Unit environment

Score: 98.86/100

702 Total Patient Responses

Responsiveness of staff

Score: 96.13/100

672 Total Patient Responses

Medication information

Score: 92.25/100

645 Total Patient Responses

Prioritisation

Score: 87.98/100

819 Total Patient Responses