Patient experience survey

593

Happy Clients

707

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-07-05 - 2026-07-05

Likely To Recommend Hospital

92.05%

704 Total Patient Responses

Overall Experience Score

8.38/10

707 Total Patient Responses

Admission staff

Score: 96.95/100

  • Yes

  • No

720 Total Patient Responses

Nursing staff

Score: 90.85/100

  • Always

  • Usually

  • Sometimes

  • Never

899 Total Patient Responses

Doctors

Score: 95.67/100

  • Always

  • Usually

  • Sometimes

  • Never

809 Total Patient Responses

Pain management

Score: 92.17/100

  • Always

  • Usually

  • Sometimes

  • Never

724 Total Patient Responses

Hospital environment

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

928 Total Patient Responses

Responsiveness of staff

Score: 89.13/100

  • Always

  • Usually

  • Sometimes

  • Never

751 Total Patient Responses

Medication information

Score: 79.51/100

  • Always

  • Usually

  • Sometimes

  • Never

818 Total Patient Responses

Food

Score: 86.82/100

  • Always

  • Usually

  • Sometimes

  • Never

863 Total Patient Responses

Discharge information

Score: 70.51/100

  • Yes

  • No

840 Total Patient Responses

Likely To Recommend Hospital

90.98%

732 Total Patient Responses

Overall Experience Score

8.62/10

732 Total Patient Responses

Reception staff

Score: 97.49/100

718 Total Patient Responses

Nursing staff

Score: 95.39/100

799 Total Patient Responses

Doctors

Score: 92.88/100

759 Total Patient Responses

Pain management

Score: 95.17/100

704 Total Patient Responses

Emergency Unit environment

Score: 98.48/100

726 Total Patient Responses

Responsiveness of staff

Score: 95.53/100

693 Total Patient Responses

Medication information

Score: 92.07/100

668 Total Patient Responses

Prioritisation

Score: 87.38/100

845 Total Patient Responses