Patient experience survey

743

Happy Clients

881

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

91.14%

881 Total Patient Responses

Overall Experience Score

8.43/10

881 Total Patient Responses

Admission staff

Score: 96.87/100

  • Yes

  • No

898 Total Patient Responses

Nursing staff

Score: 89.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1107 Total Patient Responses

Doctors

Score: 96.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1001 Total Patient Responses

Pain management

Score: 92.79/100

  • Always

  • Usually

  • Sometimes

  • Never

911 Total Patient Responses

Hospital environment

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1181 Total Patient Responses

Responsiveness of staff

Score: 87.70/100

  • Always

  • Usually

  • Sometimes

  • Never

947 Total Patient Responses

Medication information

Score: 79.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1020 Total Patient Responses

Food

Score: 85.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1082 Total Patient Responses

Discharge information

Score: 71.96/100

  • Yes

  • No

1067 Total Patient Responses

Likely To Recommend Hospital

93.03%

675 Total Patient Responses

Overall Experience Score

8.83/10

675 Total Patient Responses

Reception staff

Score: 97.16/100

668 Total Patient Responses

Nursing staff

Score: 96.02/100

727 Total Patient Responses

Doctors

Score: 93.57/100

704 Total Patient Responses

Pain management

Score: 93.58/100

639 Total Patient Responses

Emergency Unit environment

Score: 98.80/100

669 Total Patient Responses

Responsiveness of staff

Score: 94.25/100

643 Total Patient Responses

Medication information

Score: 93.19/100

617 Total Patient Responses

Prioritisation

Score: 87.39/100

781 Total Patient Responses