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Patient experience survey

596

Happy Clients

712

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-06-15 - 2026-06-15

Likely To Recommend Hospital

91.69%

710 Total Patient Responses

Overall Experience Score

8.37/10

712 Total Patient Responses

Admission staff

Score: 96.82/100

  • Yes

  • No

728 Total Patient Responses

Nursing staff

Score: 90.51/100

  • Always

  • Usually

  • Sometimes

  • Never

908 Total Patient Responses

Doctors

Score: 95.90/100

  • Always

  • Usually

  • Sometimes

  • Never

816 Total Patient Responses

Pain management

Score: 92.12/100

  • Always

  • Usually

  • Sometimes

  • Never

736 Total Patient Responses

Hospital environment

Score: 88.59/100

  • Always

  • Usually

  • Sometimes

  • Never

932 Total Patient Responses

Responsiveness of staff

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

755 Total Patient Responses

Medication information

Score: 79.19/100

  • Always

  • Usually

  • Sometimes

  • Never

822 Total Patient Responses

Food

Score: 86.92/100

  • Always

  • Usually

  • Sometimes

  • Never

873 Total Patient Responses

Discharge information

Score: 70.44/100

  • Yes

  • No

847 Total Patient Responses

Likely To Recommend Hospital

91.03%

736 Total Patient Responses

Overall Experience Score

8.64/10

736 Total Patient Responses

Reception staff

Score: 97.50/100

721 Total Patient Responses

Nursing staff

Score: 95.48/100

803 Total Patient Responses

Doctors

Score: 92.72/100

763 Total Patient Responses

Pain management

Score: 95.33/100

707 Total Patient Responses

Emergency Unit environment

Score: 98.49/100

730 Total Patient Responses

Responsiveness of staff

Score: 95.68/100

695 Total Patient Responses

Medication information

Score: 92.05/100

667 Total Patient Responses

Prioritisation

Score: 87.36/100

847 Total Patient Responses