Patient Experience Survey | Life Suikerbosrand Hospital

Patient experience survey

301

Happy Clients

345

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2020-07-22 - 2021-07-22

Likely To Recommend Hospital

87.35%

345 Total Patient Responses

Overall Experience Score

8.48/10

345 Total Patient Responses

Admission Staff

Score: 97.00/100

  • Yes

  • No

337 Total Patient Responses

Nursing Staff

Score: 88.25/100

344 Total Patient Responses

Doctors

Score: 95.81/100

340 Total Patient Responses

Pain Management

Score: 89.39/100

323 Total Patient Responses

Hospital Environment

Score: 85.52/100

337 Total Patient Responses

Responsiveness of Staff

Score: 85.94/100

306 Total Patient Responses

Medication Information

Score: 75.64/100

305 Total Patient Responses

Food

Score: 84.58/100

321 Total Patient Responses

Discharge Information

Score: 71.30/100

345 Total Patient Responses

Likely To Recommend Hospital

88.97%

148 Total Patient Responses

Overall Experience Score

8.70/10

148 Total Patient Responses

Reception Staff

Score: 97.18/100

142 Total Patient Responses

Nursing Staff

Score: 96.26/100

148 Total Patient Responses

Doctors

Score: 90.60/100

146 Total Patient Responses

Pain Management

Score: 94.81/100

135 Total Patient Responses

Emergency Unit Environment

Score: 99.32/100

146 Total Patient Responses

Responsiveness of Staff

Score: 97.76/100

134 Total Patient Responses

Medication Information

Score: 90.91/100

132 Total Patient Responses

PRIORITISATION

Score: 88.44/100

144 Total Patient Responses