Patient experience survey

714

Happy Clients

814

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

93.85%

814 Total Patient Responses

Overall Experience Score

8.77/10

814 Total Patient Responses

Admission staff

Score: 97.50/100

  • Yes

  • No

817 Total Patient Responses

Nursing staff

Score: 91.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1010 Total Patient Responses

Doctors

Score: 96.54/100

  • Always

  • Usually

  • Sometimes

  • Never

927 Total Patient Responses

Pain management

Score: 94.28/100

  • Always

  • Usually

  • Sometimes

  • Never

831 Total Patient Responses

Hospital environment

Score: 87.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1079 Total Patient Responses

Responsiveness of staff

Score: 90.37/100

  • Always

  • Usually

  • Sometimes

  • Never

865 Total Patient Responses

Medication information

Score: 81.34/100

  • Always

  • Usually

  • Sometimes

  • Never

948 Total Patient Responses

Food

Score: 86.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1028 Total Patient Responses

Discharge information

Score: 72.60/100

  • Yes

  • No

978 Total Patient Responses

Likely To Recommend Hospital

93.5%

754 Total Patient Responses

Overall Experience Score

8.84/10

754 Total Patient Responses

Reception staff

Score: 98.13/100

748 Total Patient Responses

Nursing staff

Score: 96.12/100

817 Total Patient Responses

Doctors

Score: 93.30/100

789 Total Patient Responses

Pain management

Score: 94.23/100

710 Total Patient Responses

Emergency Unit environment

Score: 98.54/100

751 Total Patient Responses

Responsiveness of staff

Score: 95.49/100

731 Total Patient Responses

Medication information

Score: 94.24/100

694 Total Patient Responses

Prioritisation

Score: 87.69/100

885 Total Patient Responses