Patient experience survey

740

Happy Clients

857

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

93.12%

857 Total Patient Responses

Overall Experience Score

8.63/10

857 Total Patient Responses

Admission staff

Score: 97.16/100

  • Yes

  • No

865 Total Patient Responses

Nursing staff

Score: 91.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1067 Total Patient Responses

Doctors

Score: 96.08/100

  • Always

  • Usually

  • Sometimes

  • Never

981 Total Patient Responses

Pain management

Score: 94.13/100

  • Always

  • Usually

  • Sometimes

  • Never

878 Total Patient Responses

Hospital environment

Score: 86.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1140 Total Patient Responses

Responsiveness of staff

Score: 89.52/100

  • Always

  • Usually

  • Sometimes

  • Never

916 Total Patient Responses

Medication information

Score: 80.96/100

  • Always

  • Usually

  • Sometimes

  • Never

1011 Total Patient Responses

Food

Score: 85.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1084 Total Patient Responses

Discharge information

Score: 71.94/100

  • Yes

  • No

1028 Total Patient Responses

Likely To Recommend Hospital

93.96%

762 Total Patient Responses

Overall Experience Score

8.89/10

762 Total Patient Responses

Reception staff

Score: 98.15/100

756 Total Patient Responses

Nursing staff

Score: 96.32/100

820 Total Patient Responses

Doctors

Score: 93.55/100

795 Total Patient Responses

Pain management

Score: 94.17/100

720 Total Patient Responses

Emergency Unit environment

Score: 98.81/100

758 Total Patient Responses

Responsiveness of staff

Score: 95.79/100

736 Total Patient Responses

Medication information

Score: 94.43/100

700 Total Patient Responses

Prioritisation

Score: 88.03/100

890 Total Patient Responses