Patient experience survey

716

Happy Clients

824

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-08-21 - 2025-08-21

Likely To Recommend Hospital

93.44%

824 Total Patient Responses

Overall Experience Score

8.68/10

824 Total Patient Responses

Admission staff

Score: 96.91/100

  • Yes

  • No

833 Total Patient Responses

Nursing staff

Score: 91.70/100

  • Always

  • Usually

  • Sometimes

  • Never

1023 Total Patient Responses

Doctors

Score: 96.46/100

  • Always

  • Usually

  • Sometimes

  • Never

944 Total Patient Responses

Pain management

Score: 94.43/100

  • Always

  • Usually

  • Sometimes

  • Never

853 Total Patient Responses

Hospital environment

Score: 87.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1106 Total Patient Responses

Responsiveness of staff

Score: 91.05/100

  • Always

  • Usually

  • Sometimes

  • Never

884 Total Patient Responses

Medication information

Score: 81.25/100

  • Always

  • Usually

  • Sometimes

  • Never

976 Total Patient Responses

Food

Score: 86.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1047 Total Patient Responses

Discharge information

Score: 73.00/100

  • Yes

  • No

993 Total Patient Responses

Likely To Recommend Hospital

93.01%

772 Total Patient Responses

Overall Experience Score

8.86/10

772 Total Patient Responses

Reception staff

Score: 98.30/100

766 Total Patient Responses

Nursing staff

Score: 96.05/100

839 Total Patient Responses

Doctors

Score: 94.01/100

807 Total Patient Responses

Pain management

Score: 94.51/100

729 Total Patient Responses

Emergency Unit environment

Score: 98.31/100

769 Total Patient Responses

Responsiveness of staff

Score: 95.58/100

746 Total Patient Responses

Medication information

Score: 94.63/100

708 Total Patient Responses

Prioritisation

Score: 87.52/100

911 Total Patient Responses