Patient experience survey

678

Happy Clients

785

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-10-23 - 2025-10-23

Likely To Recommend Hospital

92.99%

785 Total Patient Responses

Overall Experience Score

8.63/10

785 Total Patient Responses

Admission staff

Score: 97.15/100

  • Yes

  • No

793 Total Patient Responses

Nursing staff

Score: 91.51/100

  • Always

  • Usually

  • Sometimes

  • Never

974 Total Patient Responses

Doctors

Score: 96.07/100

  • Always

  • Usually

  • Sometimes

  • Never

902 Total Patient Responses

Pain management

Score: 93.82/100

  • Always

  • Usually

  • Sometimes

  • Never

809 Total Patient Responses

Hospital environment

Score: 88.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1036 Total Patient Responses

Responsiveness of staff

Score: 90.90/100

  • Always

  • Usually

  • Sometimes

  • Never

842 Total Patient Responses

Medication information

Score: 80.78/100

  • Always

  • Usually

  • Sometimes

  • Never

927 Total Patient Responses

Food

Score: 87.38/100

  • Always

  • Usually

  • Sometimes

  • Never

982 Total Patient Responses

Discharge information

Score: 72.74/100

  • Yes

  • No

949 Total Patient Responses

Likely To Recommend Hospital

92.98%

755 Total Patient Responses

Overall Experience Score

8.83/10

755 Total Patient Responses

Reception staff

Score: 98.00/100

749 Total Patient Responses

Nursing staff

Score: 96.15/100

821 Total Patient Responses

Doctors

Score: 94.13/100

786 Total Patient Responses

Pain management

Score: 94.69/100

715 Total Patient Responses

Emergency Unit environment

Score: 98.27/100

753 Total Patient Responses

Responsiveness of staff

Score: 95.44/100

724 Total Patient Responses

Medication information

Score: 94.21/100

691 Total Patient Responses

Prioritisation

Score: 88.14/100

883 Total Patient Responses