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Patient experience survey

574

Happy Clients

682

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-09-20 - 2026-09-20

Likely To Recommend Hospital

92.78%

679 Total Patient Responses

Overall Experience Score

8.41/10

682 Total Patient Responses

Admission staff

Score: 97.74/100

  • Yes

  • No

690 Total Patient Responses

Nursing staff

Score: 91.89/100

  • Always

  • Usually

  • Sometimes

  • Never

861 Total Patient Responses

Doctors

Score: 96.56/100

  • Always

  • Usually

  • Sometimes

  • Never

767 Total Patient Responses

Pain management

Score: 93.37/100

  • Always

  • Usually

  • Sometimes

  • Never

690 Total Patient Responses

Hospital environment

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

883 Total Patient Responses

Responsiveness of staff

Score: 89.56/100

  • Always

  • Usually

  • Sometimes

  • Never

709 Total Patient Responses

Medication information

Score: 80.56/100

  • Always

  • Usually

  • Sometimes

  • Never

777 Total Patient Responses

Food

Score: 86.82/100

  • Always

  • Usually

  • Sometimes

  • Never

824 Total Patient Responses

Discharge information

Score: 71.26/100

  • Yes

  • No

806 Total Patient Responses

Likely To Recommend Hospital

90.46%

702 Total Patient Responses

Overall Experience Score

8.55/10

702 Total Patient Responses

Reception staff

Score: 97.96/100

686 Total Patient Responses

Nursing staff

Score: 95.59/100

765 Total Patient Responses

Doctors

Score: 92.39/100

731 Total Patient Responses

Pain management

Score: 94.54/100

678 Total Patient Responses

Emergency Unit environment

Score: 99.14/100

695 Total Patient Responses

Responsiveness of staff

Score: 95.80/100

666 Total Patient Responses

Medication information

Score: 91.58/100

641 Total Patient Responses

Prioritisation

Score: 87.45/100

817 Total Patient Responses