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Patient experience survey

640

Happy Clients

763

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

91.59%

761 Total Patient Responses

Overall Experience Score

8.39/10

763 Total Patient Responses

Admission staff

Score: 97.17/100

  • Yes

  • No

774 Total Patient Responses

Nursing staff

Score: 90.20/100

  • Always

  • Usually

  • Sometimes

  • Never

964 Total Patient Responses

Doctors

Score: 95.26/100

  • Always

  • Usually

  • Sometimes

  • Never

878 Total Patient Responses

Pain management

Score: 91.68/100

  • Always

  • Usually

  • Sometimes

  • Never

793 Total Patient Responses

Hospital environment

Score: 87.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1009 Total Patient Responses

Responsiveness of staff

Score: 89.81/100

  • Always

  • Usually

  • Sometimes

  • Never

817 Total Patient Responses

Medication information

Score: 78.79/100

  • Always

  • Usually

  • Sometimes

  • Never

889 Total Patient Responses

Food

Score: 86.83/100

  • Always

  • Usually

  • Sometimes

  • Never

937 Total Patient Responses

Discharge information

Score: 71.30/100

  • Yes

  • No

919 Total Patient Responses

Likely To Recommend Hospital

91.91%

742 Total Patient Responses

Overall Experience Score

8.65/10

742 Total Patient Responses

Reception staff

Score: 97.40/100

732 Total Patient Responses

Nursing staff

Score: 95.22/100

814 Total Patient Responses

Doctors

Score: 93.21/100

769 Total Patient Responses

Pain management

Score: 95.06/100

708 Total Patient Responses

Emergency Unit environment

Score: 98.37/100

736 Total Patient Responses

Responsiveness of staff

Score: 94.69/100

697 Total Patient Responses

Medication information

Score: 92.27/100

673 Total Patient Responses

Prioritisation

Score: 87.24/100

863 Total Patient Responses