Patient experience survey

712

Happy Clients

818

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

93.64%

818 Total Patient Responses

Overall Experience Score

8.7/10

818 Total Patient Responses

Admission staff

Score: 97.52/100

  • Yes

  • No

821 Total Patient Responses

Nursing staff

Score: 91.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1018 Total Patient Responses

Doctors

Score: 96.48/100

  • Always

  • Usually

  • Sometimes

  • Never

933 Total Patient Responses

Pain management

Score: 94.14/100

  • Always

  • Usually

  • Sometimes

  • Never

840 Total Patient Responses

Hospital environment

Score: 87.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1094 Total Patient Responses

Responsiveness of staff

Score: 90.87/100

  • Always

  • Usually

  • Sometimes

  • Never

873 Total Patient Responses

Medication information

Score: 80.84/100

  • Always

  • Usually

  • Sometimes

  • Never

961 Total Patient Responses

Food

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1031 Total Patient Responses

Discharge information

Score: 72.80/100

  • Yes

  • No

989 Total Patient Responses

Likely To Recommend Hospital

93.5%

753 Total Patient Responses

Overall Experience Score

8.85/10

753 Total Patient Responses

Reception staff

Score: 98.26/100

747 Total Patient Responses

Nursing staff

Score: 96.05/100

816 Total Patient Responses

Doctors

Score: 93.78/100

787 Total Patient Responses

Pain management

Score: 94.21/100

708 Total Patient Responses

Emergency Unit environment

Score: 98.66/100

749 Total Patient Responses

Responsiveness of staff

Score: 95.21/100

731 Total Patient Responses

Medication information

Score: 94.38/100

694 Total Patient Responses

Prioritisation

Score: 87.55/100

890 Total Patient Responses