Patient experience survey

710

Happy Clients

812

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-06-30 - 2025-06-30

Likely To Recommend Hospital

93.97%

812 Total Patient Responses

Overall Experience Score

8.74/10

812 Total Patient Responses

Admission staff

Score: 97.43/100

  • Yes

  • No

816 Total Patient Responses

Nursing staff

Score: 92.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1009 Total Patient Responses

Doctors

Score: 96.54/100

  • Always

  • Usually

  • Sometimes

  • Never

926 Total Patient Responses

Pain management

Score: 94.69/100

  • Always

  • Usually

  • Sometimes

  • Never

843 Total Patient Responses

Hospital environment

Score: 87.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1092 Total Patient Responses

Responsiveness of staff

Score: 91.48/100

  • Always

  • Usually

  • Sometimes

  • Never

872 Total Patient Responses

Medication information

Score: 81.13/100

  • Always

  • Usually

  • Sometimes

  • Never

963 Total Patient Responses

Food

Score: 86.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1032 Total Patient Responses

Discharge information

Score: 73.09/100

  • Yes

  • No

977 Total Patient Responses

Likely To Recommend Hospital

93.75%

752 Total Patient Responses

Overall Experience Score

8.89/10

752 Total Patient Responses

Reception staff

Score: 98.39/100

746 Total Patient Responses

Nursing staff

Score: 96.18/100

815 Total Patient Responses

Doctors

Score: 93.87/100

789 Total Patient Responses

Pain management

Score: 94.50/100

709 Total Patient Responses

Emergency Unit environment

Score: 98.66/100

749 Total Patient Responses

Responsiveness of staff

Score: 95.61/100

729 Total Patient Responses

Medication information

Score: 94.68/100

695 Total Patient Responses

Prioritisation

Score: 87.85/100

890 Total Patient Responses