Patient experience survey

717

Happy Clients

827

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-07-31 - 2025-07-31

Likely To Recommend Hospital

93.47%

827 Total Patient Responses

Overall Experience Score

8.67/10

827 Total Patient Responses

Admission staff

Score: 96.99/100

  • Yes

  • No

834 Total Patient Responses

Nursing staff

Score: 91.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1025 Total Patient Responses

Doctors

Score: 96.44/100

  • Always

  • Usually

  • Sometimes

  • Never

943 Total Patient Responses

Pain management

Score: 94.38/100

  • Always

  • Usually

  • Sometimes

  • Never

857 Total Patient Responses

Hospital environment

Score: 87.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1108 Total Patient Responses

Responsiveness of staff

Score: 91.10/100

  • Always

  • Usually

  • Sometimes

  • Never

892 Total Patient Responses

Medication information

Score: 80.93/100

  • Always

  • Usually

  • Sometimes

  • Never

983 Total Patient Responses

Food

Score: 86.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1054 Total Patient Responses

Discharge information

Score: 73.04/100

  • Yes

  • No

995 Total Patient Responses

Likely To Recommend Hospital

93.32%

764 Total Patient Responses

Overall Experience Score

8.88/10

764 Total Patient Responses

Reception staff

Score: 98.55/100

758 Total Patient Responses

Nursing staff

Score: 96.10/100

830 Total Patient Responses

Doctors

Score: 94.09/100

800 Total Patient Responses

Pain management

Score: 94.30/100

719 Total Patient Responses

Emergency Unit environment

Score: 98.55/100

761 Total Patient Responses

Responsiveness of staff

Score: 95.68/100

740 Total Patient Responses

Medication information

Score: 94.56/100

699 Total Patient Responses

Prioritisation

Score: 87.66/100

902 Total Patient Responses