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Patient experience survey

670

Happy Clients

784

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

92.72%

784 Total Patient Responses

Overall Experience Score

8.54/10

784 Total Patient Responses

Admission staff

Score: 96.87/100

  • Yes

  • No

792 Total Patient Responses

Nursing staff

Score: 91.07/100

  • Always

  • Usually

  • Sometimes

  • Never

977 Total Patient Responses

Doctors

Score: 95.76/100

  • Always

  • Usually

  • Sometimes

  • Never

906 Total Patient Responses

Pain management

Score: 93.31/100

  • Always

  • Usually

  • Sometimes

  • Never

806 Total Patient Responses

Hospital environment

Score: 88.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1035 Total Patient Responses

Responsiveness of staff

Score: 90.64/100

  • Always

  • Usually

  • Sometimes

  • Never

843 Total Patient Responses

Medication information

Score: 79.94/100

  • Always

  • Usually

  • Sometimes

  • Never

922 Total Patient Responses

Food

Score: 86.84/100

  • Always

  • Usually

  • Sometimes

  • Never

981 Total Patient Responses

Discharge information

Score: 72.32/100

  • Yes

  • No

942 Total Patient Responses

Likely To Recommend Hospital

92.91%

733 Total Patient Responses

Overall Experience Score

8.76/10

733 Total Patient Responses

Reception staff

Score: 97.80/100

726 Total Patient Responses

Nursing staff

Score: 96.15/100

797 Total Patient Responses

Doctors

Score: 94.18/100

760 Total Patient Responses

Pain management

Score: 94.98/100

697 Total Patient Responses

Emergency Unit environment

Score: 98.22/100

731 Total Patient Responses

Responsiveness of staff

Score: 95.58/100

702 Total Patient Responses

Medication information

Score: 94.05/100

672 Total Patient Responses

Prioritisation

Score: 87.96/100

858 Total Patient Responses