Patient experience survey

696

Happy Clients

797

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-09-10 - 2025-09-10

Likely To Recommend Hospital

93.48%

797 Total Patient Responses

Overall Experience Score

8.73/10

797 Total Patient Responses

Admission staff

Score: 97.31/100

  • Yes

  • No

803 Total Patient Responses

Nursing staff

Score: 91.75/100

  • Always

  • Usually

  • Sometimes

  • Never

984 Total Patient Responses

Doctors

Score: 96.42/100

  • Always

  • Usually

  • Sometimes

  • Never

909 Total Patient Responses

Pain management

Score: 94.24/100

  • Always

  • Usually

  • Sometimes

  • Never

823 Total Patient Responses

Hospital environment

Score: 88.21/100

  • Always

  • Usually

  • Sometimes

  • Never

1064 Total Patient Responses

Responsiveness of staff

Score: 91.40/100

  • Always

  • Usually

  • Sometimes

  • Never

853 Total Patient Responses

Medication information

Score: 81.25/100

  • Always

  • Usually

  • Sometimes

  • Never

946 Total Patient Responses

Food

Score: 87.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1003 Total Patient Responses

Discharge information

Score: 73.40/100

  • Yes

  • No

961 Total Patient Responses

Likely To Recommend Hospital

92.88%

759 Total Patient Responses

Overall Experience Score

8.84/10

759 Total Patient Responses

Reception staff

Score: 98.01/100

753 Total Patient Responses

Nursing staff

Score: 96.01/100

827 Total Patient Responses

Doctors

Score: 93.96/100

794 Total Patient Responses

Pain management

Score: 94.56/100

717 Total Patient Responses

Emergency Unit environment

Score: 98.15/100

757 Total Patient Responses

Responsiveness of staff

Score: 95.47/100

729 Total Patient Responses

Medication information

Score: 94.40/100

696 Total Patient Responses

Prioritisation

Score: 87.69/100

889 Total Patient Responses