Patient experience survey

636

Happy Clients

761

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.57%

759 Total Patient Responses

Overall Experience Score

8.35/10

761 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

772 Total Patient Responses

Nursing staff

Score: 89.99/100

  • Always

  • Usually

  • Sometimes

  • Never

960 Total Patient Responses

Doctors

Score: 95.31/100

  • Always

  • Usually

  • Sometimes

  • Never

876 Total Patient Responses

Pain management

Score: 91.73/100

  • Always

  • Usually

  • Sometimes

  • Never

789 Total Patient Responses

Hospital environment

Score: 87.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1006 Total Patient Responses

Responsiveness of staff

Score: 89.62/100

  • Always

  • Usually

  • Sometimes

  • Never

820 Total Patient Responses

Medication information

Score: 78.79/100

  • Always

  • Usually

  • Sometimes

  • Never

891 Total Patient Responses

Food

Score: 86.19/100

  • Always

  • Usually

  • Sometimes

  • Never

939 Total Patient Responses

Discharge information

Score: 71.42/100

  • Yes

  • No

914 Total Patient Responses

Likely To Recommend Hospital

91.78%

742 Total Patient Responses

Overall Experience Score

8.62/10

742 Total Patient Responses

Reception staff

Score: 97.42/100

736 Total Patient Responses

Nursing staff

Score: 95.37/100

814 Total Patient Responses

Doctors

Score: 93.21/100

769 Total Patient Responses

Pain management

Score: 94.63/100

708 Total Patient Responses

Emergency Unit environment

Score: 98.51/100

736 Total Patient Responses

Responsiveness of staff

Score: 95.01/100

702 Total Patient Responses

Medication information

Score: 92.43/100

674 Total Patient Responses

Prioritisation

Score: 87.16/100

865 Total Patient Responses