Patient experience survey

669

Happy Clients

775

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

92.77%

775 Total Patient Responses

Overall Experience Score

8.64/10

775 Total Patient Responses

Admission staff

Score: 97.11/100

  • Yes

  • No

783 Total Patient Responses

Nursing staff

Score: 91.31/100

  • Always

  • Usually

  • Sometimes

  • Never

955 Total Patient Responses

Doctors

Score: 96.07/100

  • Always

  • Usually

  • Sometimes

  • Never

891 Total Patient Responses

Pain management

Score: 93.70/100

  • Always

  • Usually

  • Sometimes

  • Never

797 Total Patient Responses

Hospital environment

Score: 88.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1029 Total Patient Responses

Responsiveness of staff

Score: 90.84/100

  • Always

  • Usually

  • Sometimes

  • Never

832 Total Patient Responses

Medication information

Score: 80.61/100

  • Always

  • Usually

  • Sometimes

  • Never

919 Total Patient Responses

Food

Score: 87.29/100

  • Always

  • Usually

  • Sometimes

  • Never

970 Total Patient Responses

Discharge information

Score: 72.58/100

  • Yes

  • No

936 Total Patient Responses

Likely To Recommend Hospital

93.05%

748 Total Patient Responses

Overall Experience Score

8.82/10

748 Total Patient Responses

Reception staff

Score: 97.98/100

742 Total Patient Responses

Nursing staff

Score: 96.15/100

814 Total Patient Responses

Doctors

Score: 94.00/100

781 Total Patient Responses

Pain management

Score: 94.89/100

705 Total Patient Responses

Emergency Unit environment

Score: 98.12/100

746 Total Patient Responses

Responsiveness of staff

Score: 95.82/100

717 Total Patient Responses

Medication information

Score: 94.59/100

684 Total Patient Responses

Prioritisation

Score: 88.03/100

875 Total Patient Responses