Patient experience survey

692

Happy Clients

796

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-09-16 - 2025-09-16

Likely To Recommend Hospital

93.09%

796 Total Patient Responses

Overall Experience Score

8.69/10

796 Total Patient Responses

Admission staff

Score: 97.18/100

  • Yes

  • No

802 Total Patient Responses

Nursing staff

Score: 91.28/100

  • Always

  • Usually

  • Sometimes

  • Never

986 Total Patient Responses

Doctors

Score: 95.96/100

  • Always

  • Usually

  • Sometimes

  • Never

914 Total Patient Responses

Pain management

Score: 93.89/100

  • Always

  • Usually

  • Sometimes

  • Never

822 Total Patient Responses

Hospital environment

Score: 88.24/100

  • Always

  • Usually

  • Sometimes

  • Never

1064 Total Patient Responses

Responsiveness of staff

Score: 90.96/100

  • Always

  • Usually

  • Sometimes

  • Never

852 Total Patient Responses

Medication information

Score: 80.86/100

  • Always

  • Usually

  • Sometimes

  • Never

942 Total Patient Responses

Food

Score: 86.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1005 Total Patient Responses

Discharge information

Score: 73.12/100

  • Yes

  • No

960 Total Patient Responses

Likely To Recommend Hospital

92.78%

762 Total Patient Responses

Overall Experience Score

8.83/10

762 Total Patient Responses

Reception staff

Score: 98.02/100

756 Total Patient Responses

Nursing staff

Score: 95.96/100

831 Total Patient Responses

Doctors

Score: 93.94/100

798 Total Patient Responses

Pain management

Score: 94.58/100

719 Total Patient Responses

Emergency Unit environment

Score: 98.16/100

760 Total Patient Responses

Responsiveness of staff

Score: 95.49/100

731 Total Patient Responses

Medication information

Score: 94.42/100

699 Total Patient Responses

Prioritisation

Score: 87.69/100

893 Total Patient Responses