Patient experience survey

636

Happy Clients

762

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2025-03-24 - 2026-03-24

Likely To Recommend Hospital

91.71%

760 Total Patient Responses

Overall Experience Score

8.35/10

762 Total Patient Responses

Admission staff

Score: 96.96/100

  • Yes

  • No

774 Total Patient Responses

Nursing staff

Score: 90.13/100

  • Always

  • Usually

  • Sometimes

  • Never

965 Total Patient Responses

Doctors

Score: 95.30/100

  • Always

  • Usually

  • Sometimes

  • Never

871 Total Patient Responses

Pain management

Score: 91.66/100

  • Always

  • Usually

  • Sometimes

  • Never

795 Total Patient Responses

Hospital environment

Score: 88.16/100

  • Always

  • Usually

  • Sometimes

  • Never

1003 Total Patient Responses

Responsiveness of staff

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

815 Total Patient Responses

Medication information

Score: 78.62/100

  • Always

  • Usually

  • Sometimes

  • Never

888 Total Patient Responses

Food

Score: 86.70/100

  • Always

  • Usually

  • Sometimes

  • Never

934 Total Patient Responses

Discharge information

Score: 71.19/100

  • Yes

  • No

919 Total Patient Responses

Likely To Recommend Hospital

92.06%

743 Total Patient Responses

Overall Experience Score

8.68/10

743 Total Patient Responses

Reception staff

Score: 97.68/100

733 Total Patient Responses

Nursing staff

Score: 95.36/100

814 Total Patient Responses

Doctors

Score: 93.08/100

771 Total Patient Responses

Pain management

Score: 95.22/100

711 Total Patient Responses

Emergency Unit environment

Score: 98.10/100

737 Total Patient Responses

Responsiveness of staff

Score: 94.85/100

699 Total Patient Responses

Medication information

Score: 92.46/100

676 Total Patient Responses

Prioritisation

Score: 87.25/100

863 Total Patient Responses