Patient experience survey

671

Happy Clients

785

Surveys Completed

Life Suikerbosrand Hospital

Reporting Period: 2024-11-12 - 2025-11-12

Likely To Recommend Hospital

92.62%

785 Total Patient Responses

Overall Experience Score

8.55/10

785 Total Patient Responses

Admission staff

Score: 96.89/100

  • Yes

  • No

796 Total Patient Responses

Nursing staff

Score: 91.08/100

  • Always

  • Usually

  • Sometimes

  • Never

975 Total Patient Responses

Doctors

Score: 95.81/100

  • Always

  • Usually

  • Sometimes

  • Never

903 Total Patient Responses

Pain management

Score: 93.28/100

  • Always

  • Usually

  • Sometimes

  • Never

810 Total Patient Responses

Hospital environment

Score: 88.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1031 Total Patient Responses

Responsiveness of staff

Score: 90.42/100

  • Always

  • Usually

  • Sometimes

  • Never

844 Total Patient Responses

Medication information

Score: 80.39/100

  • Always

  • Usually

  • Sometimes

  • Never

924 Total Patient Responses

Food

Score: 86.96/100

  • Always

  • Usually

  • Sometimes

  • Never

980 Total Patient Responses

Discharge information

Score: 72.93/100

  • Yes

  • No

944 Total Patient Responses

Likely To Recommend Hospital

92.85%

741 Total Patient Responses

Overall Experience Score

8.79/10

741 Total Patient Responses

Reception staff

Score: 98.10/100

735 Total Patient Responses

Nursing staff

Score: 96.19/100

805 Total Patient Responses

Doctors

Score: 94.14/100

769 Total Patient Responses

Pain management

Score: 94.75/100

705 Total Patient Responses

Emergency Unit environment

Score: 98.24/100

739 Total Patient Responses

Responsiveness of staff

Score: 95.64/100

711 Total Patient Responses

Medication information

Score: 94.11/100

679 Total Patient Responses

Prioritisation

Score: 88.05/100

865 Total Patient Responses