Patient experience survey

1036

Happy Clients

1258

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2017-06-17 - 2018-06-17

Likely To Recommend Hospital

83.21%

1258 Total Patient Responses

Overall Experience Score

8.13/10

1258 Total Patient Responses

Admission Staff

Score: 94.31/100

  • Yes

  • No

1250 Total Patient Responses

Nursing Staff

Score: 87.05/100

1256 Total Patient Responses

Doctors

Score: 90.34/100

1250 Total Patient Responses

Pain Management

Score: 89.76/100

1171 Total Patient Responses

Hospital Environment

Score: 85.84/100

1226 Total Patient Responses

Responsiveness of Staff

Score: 85.71/100

1055 Total Patient Responses

Medication Information

Score: 79.95/100

1114 Total Patient Responses

Food

Score: 83.17/100

1193 Total Patient Responses

Discharge Information

Score: 71.70/100

1258 Total Patient Responses

Likely To Recommend Hospital

76.92%

501 Total Patient Responses

Overall Experience Score

7.47/10

501 Total Patient Responses

Reception Staff

Score: 94.15/100

496 Total Patient Responses

Nursing Staff

Score: 92.07/100

501 Total Patient Responses

Doctors

Score: 84.66/100

493 Total Patient Responses

Pain Management

Score: 86.97/100

468 Total Patient Responses

Emergency Unit Environment

Score: 96.32/100

489 Total Patient Responses

Responsiveness of Staff

Score: 89.83/100

462 Total Patient Responses

Medication Information

Score: 85.91/100

447 Total Patient Responses

PRIORITISATION

Score: 77.45/100

498 Total Patient Responses