Patient experience survey

532

Happy Clients

641

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2019-10-22 - 2020-10-22

Likely To Recommend Hospital

85.97%

641 Total Patient Responses

Overall Experience Score

8.32/10

641 Total Patient Responses

Admission Staff

Score: 96.22/100

  • Yes

  • No

631 Total Patient Responses

Nursing Staff

Score: 87.27/100

641 Total Patient Responses

Doctors

Score: 92.55/100

637 Total Patient Responses

Pain Management

Score: 89.62/100

590 Total Patient Responses

Hospital Environment

Score: 86.81/100

625 Total Patient Responses

Responsiveness of Staff

Score: 85.82/100

548 Total Patient Responses

Medication Information

Score: 78.83/100

582 Total Patient Responses

Food

Score: 88.27/100

598 Total Patient Responses

Discharge Information

Score: 75.98/100

641 Total Patient Responses

Likely To Recommend Hospital

80.75%

348 Total Patient Responses

Overall Experience Score

7.86/10

348 Total Patient Responses

Reception Staff

Score: 93.62/100

345 Total Patient Responses

Nursing Staff

Score: 92.90/100

346 Total Patient Responses

Doctors

Score: 89.31/100

345 Total Patient Responses

Pain Management

Score: 88.09/100

319 Total Patient Responses

Emergency Unit Environment

Score: 96.80/100

344 Total Patient Responses

Responsiveness of Staff

Score: 92.24/100

322 Total Patient Responses

Medication Information

Score: 85.17/100

317 Total Patient Responses

PRIORITISATION

Score: 78.39/100

345 Total Patient Responses