Patient experience survey

1988

Happy Clients

2349

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-07-13 - 2025-07-13

Likely To Recommend Hospital

90.81%

2349 Total Patient Responses

Overall Experience Score

8.47/10

2349 Total Patient Responses

Admission staff

Score: 96.32/100

  • Yes

  • No

2398 Total Patient Responses

Nursing staff

Score: 90.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2979 Total Patient Responses

Doctors

Score: 93.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2755 Total Patient Responses

Pain management

Score: 92.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2468 Total Patient Responses

Hospital environment

Score: 89.24/100

  • Always

  • Usually

  • Sometimes

  • Never

3011 Total Patient Responses

Responsiveness of staff

Score: 89.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2473 Total Patient Responses

Medication information

Score: 81.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2718 Total Patient Responses

Food

Score: 87.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2923 Total Patient Responses

Discharge information

Score: 73.48/100

  • Yes

  • No

2805 Total Patient Responses

Likely To Recommend Hospital

82.53%

899 Total Patient Responses

Overall Experience Score

7.58/10

899 Total Patient Responses

Reception staff

Score: 95.05/100

889 Total Patient Responses

Nursing staff

Score: 91.93/100

1014 Total Patient Responses

Doctors

Score: 87.11/100

947 Total Patient Responses

Pain management

Score: 86.70/100

842 Total Patient Responses

Emergency Unit environment

Score: 96.03/100

881 Total Patient Responses

Responsiveness of staff

Score: 87.74/100

832 Total Patient Responses

Medication information

Score: 84.66/100

828 Total Patient Responses

Prioritisation

Score: 75.13/100

1090 Total Patient Responses