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Patient experience survey

1558

Happy Clients

1849

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-05-12 - 2026-05-12

Likely To Recommend Hospital

90.42%

1848 Total Patient Responses

Overall Experience Score

8.42/10

1849 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

1906 Total Patient Responses

Nursing staff

Score: 90.16/100

  • Always

  • Usually

  • Sometimes

  • Never

2352 Total Patient Responses

Doctors

Score: 93.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2156 Total Patient Responses

Pain management

Score: 93.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1929 Total Patient Responses

Hospital environment

Score: 88.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2435 Total Patient Responses

Responsiveness of staff

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1941 Total Patient Responses

Medication information

Score: 81.66/100

  • Always

  • Usually

  • Sometimes

  • Never

2106 Total Patient Responses

Food

Score: 86.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2301 Total Patient Responses

Discharge information

Score: 74.07/100

  • Yes

  • No

2208 Total Patient Responses

Likely To Recommend Hospital

84.54%

828 Total Patient Responses

Overall Experience Score

7.62/10

828 Total Patient Responses

Reception staff

Score: 96.05/100

811 Total Patient Responses

Nursing staff

Score: 93.93/100

907 Total Patient Responses

Doctors

Score: 86.90/100

877 Total Patient Responses

Pain management

Score: 87.93/100

779 Total Patient Responses

Emergency Unit environment

Score: 96.70/100

818 Total Patient Responses

Responsiveness of staff

Score: 90.10/100

798 Total Patient Responses

Medication information

Score: 87.25/100

745 Total Patient Responses

Prioritisation

Score: 78.35/100

1010 Total Patient Responses