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Patient experience survey

1457

Happy Clients

1744

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-09-04 - 2026-09-04

Likely To Recommend Hospital

89.9%

1743 Total Patient Responses

Overall Experience Score

8.35/10

1744 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

1795 Total Patient Responses

Nursing staff

Score: 89.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2212 Total Patient Responses

Doctors

Score: 93.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1995 Total Patient Responses

Pain management

Score: 93.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1813 Total Patient Responses

Hospital environment

Score: 87.46/100

  • Always

  • Usually

  • Sometimes

  • Never

2310 Total Patient Responses

Responsiveness of staff

Score: 88.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1806 Total Patient Responses

Medication information

Score: 81.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1979 Total Patient Responses

Food

Score: 85.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2157 Total Patient Responses

Discharge information

Score: 73.77/100

  • Yes

  • No

2097 Total Patient Responses

Likely To Recommend Hospital

85.17%

796 Total Patient Responses

Overall Experience Score

7.75/10

796 Total Patient Responses

Reception staff

Score: 97.18/100

780 Total Patient Responses

Nursing staff

Score: 94.89/100

861 Total Patient Responses

Doctors

Score: 87.75/100

840 Total Patient Responses

Pain management

Score: 89.07/100

750 Total Patient Responses

Emergency Unit environment

Score: 96.57/100

787 Total Patient Responses

Responsiveness of staff

Score: 91.23/100

764 Total Patient Responses

Medication information

Score: 88.64/100

713 Total Patient Responses

Prioritisation

Score: 79.56/100

968 Total Patient Responses