Patient experience survey

1442

Happy Clients

1725

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-11-06 - 2026-11-06

Likely To Recommend Hospital

89.96%

1724 Total Patient Responses

Overall Experience Score

8.36/10

1725 Total Patient Responses

Admission staff

Score: 96.52/100

  • Yes

  • No

1773 Total Patient Responses

Nursing staff

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2180 Total Patient Responses

Doctors

Score: 94.25/100

  • Always

  • Usually

  • Sometimes

  • Never

1972 Total Patient Responses

Pain management

Score: 93.69/100

  • Always

  • Usually

  • Sometimes

  • Never

1799 Total Patient Responses

Hospital environment

Score: 87.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2289 Total Patient Responses

Responsiveness of staff

Score: 89.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1779 Total Patient Responses

Medication information

Score: 80.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1946 Total Patient Responses

Food

Score: 83.47/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

2093 Total Patient Responses

Discharge information

Score: 73.65/100

  • Yes

  • No

2098 Total Patient Responses

Likely To Recommend Hospital

86.62%

777 Total Patient Responses

Overall Experience Score

7.84/10

777 Total Patient Responses

Reception staff

Score: 97.52/100

766 Total Patient Responses

Nursing staff

Score: 94.80/100

839 Total Patient Responses

Doctors

Score: 87.94/100

821 Total Patient Responses

Pain management

Score: 89.88/100

741 Total Patient Responses

Emergency Unit environment

Score: 96.74/100

767 Total Patient Responses

Responsiveness of staff

Score: 91.80/100

744 Total Patient Responses

Medication information

Score: 88.60/100

702 Total Patient Responses

Prioritisation

Score: 80.91/100

942 Total Patient Responses