Patient experience survey

975

Happy Clients

1196

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2018-04-17 - 2019-04-17

Likely To Recommend Hospital

83.28%

1196 Total Patient Responses

Overall Experience Score

8.15/10

1196 Total Patient Responses

Admission Staff

Score: 93.84/100

  • Yes

  • No

1186 Total Patient Responses

Nursing Staff

Score: 86.94/100

1196 Total Patient Responses

Doctors

Score: 92.12/100

1187 Total Patient Responses

Pain Management

Score: 89.65/100

1105 Total Patient Responses

Hospital Environment

Score: 85.79/100

1165 Total Patient Responses

Responsiveness of Staff

Score: 84.61/100

1014 Total Patient Responses

Medication Information

Score: 79.85/100

1092 Total Patient Responses

Food

Score: 85.42/100

1134 Total Patient Responses

Discharge Information

Score: 72.49/100

1196 Total Patient Responses

Likely To Recommend Hospital

81.32%

528 Total Patient Responses

Overall Experience Score

7.91/10

528 Total Patient Responses

Reception Staff

Score: 95.74/100

517 Total Patient Responses

Nursing Staff

Score: 94.83/100

528 Total Patient Responses

Doctors

Score: 87.75/100

524 Total Patient Responses

Pain Management

Score: 89.18/100

499 Total Patient Responses

Emergency Unit Environment

Score: 97.71/100

524 Total Patient Responses

Responsiveness of Staff

Score: 91.62/100

489 Total Patient Responses

Medication Information

Score: 85.95/100

484 Total Patient Responses

PRIORITISATION

Score: 77.60/100

523 Total Patient Responses