×

Patient experience survey

2203

Happy Clients

2601

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

91.01%

2601 Total Patient Responses

Overall Experience Score

8.47/10

2601 Total Patient Responses

Admission staff

Score: 96.21/100

  • Yes

  • No

2673 Total Patient Responses

Nursing staff

Score: 89.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3310 Total Patient Responses

Doctors

Score: 93.29/100

  • Always

  • Usually

  • Sometimes

  • Never

3004 Total Patient Responses

Pain management

Score: 93.31/100

  • Always

  • Usually

  • Sometimes

  • Never

2680 Total Patient Responses

Hospital environment

Score: 89.07/100

  • Always

  • Usually

  • Sometimes

  • Never

3334 Total Patient Responses

Responsiveness of staff

Score: 88.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2695 Total Patient Responses

Medication information

Score: 79.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2981 Total Patient Responses

Food

Score: 86.79/100

  • Always

  • Usually

  • Sometimes

  • Never

3246 Total Patient Responses

Discharge information

Score: 73.14/100

  • Yes

  • No

3136 Total Patient Responses

Likely To Recommend Hospital

82.34%

889 Total Patient Responses

Overall Experience Score

7.65/10

889 Total Patient Responses

Reception staff

Score: 94.20/100

880 Total Patient Responses

Nursing staff

Score: 92.54/100

976 Total Patient Responses

Doctors

Score: 87.54/100

928 Total Patient Responses

Pain management

Score: 85.92/100

824 Total Patient Responses

Emergency Unit environment

Score: 96.00/100

876 Total Patient Responses

Responsiveness of staff

Score: 88.98/100

826 Total Patient Responses

Medication information

Score: 85.73/100

820 Total Patient Responses

Prioritisation

Score: 76.41/100

1062 Total Patient Responses