Patient experience survey

473

Happy Clients

573

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2020-01-16 - 2021-01-16

Likely To Recommend Hospital

85.11%

573 Total Patient Responses

Overall Experience Score

8.29/10

573 Total Patient Responses

Admission Staff

Score: 95.32/100

  • Yes

  • No

565 Total Patient Responses

Nursing Staff

Score: 86.27/100

573 Total Patient Responses

Doctors

Score: 92.77/100

571 Total Patient Responses

Pain Management

Score: 89.08/100

532 Total Patient Responses

Hospital Environment

Score: 86.23/100

558 Total Patient Responses

Responsiveness of Staff

Score: 83.34/100

495 Total Patient Responses

Medication Information

Score: 77.64/100

522 Total Patient Responses

Food

Score: 86.66/100

535 Total Patient Responses

Discharge Information

Score: 74.78/100

573 Total Patient Responses

Likely To Recommend Hospital

79.67%

318 Total Patient Responses

Overall Experience Score

7.75/10

318 Total Patient Responses

Reception Staff

Score: 93.33/100

315 Total Patient Responses

Nursing Staff

Score: 92.91/100

316 Total Patient Responses

Doctors

Score: 88.33/100

315 Total Patient Responses

Pain Management

Score: 88.62/100

290 Total Patient Responses

Emergency Unit Environment

Score: 96.83/100

315 Total Patient Responses

Responsiveness of Staff

Score: 90.34/100

290 Total Patient Responses

Medication Information

Score: 85.87/100

283 Total Patient Responses

PRIORITISATION

Score: 78.51/100

314 Total Patient Responses