Patient experience survey

1083

Happy Clients

1295

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2018-12-15 - 2019-12-15

Likely To Recommend Hospital

84.97%

1295 Total Patient Responses

Overall Experience Score

8.27/10

1295 Total Patient Responses

Admission Staff

Score: 95.04/100

  • Yes

  • No

1279 Total Patient Responses

Nursing Staff

Score: 87.39/100

1294 Total Patient Responses

Doctors

Score: 92.92/100

1288 Total Patient Responses

Pain Management

Score: 89.93/100

1205 Total Patient Responses

Hospital Environment

Score: 85.95/100

1268 Total Patient Responses

Responsiveness of Staff

Score: 85.54/100

1114 Total Patient Responses

Medication Information

Score: 81.88/100

1173 Total Patient Responses

Food

Score: 86.58/100

1233 Total Patient Responses

Discharge Information

Score: 74.40/100

1295 Total Patient Responses

Likely To Recommend Hospital

79.13%

559 Total Patient Responses

Overall Experience Score

7.67/10

559 Total Patient Responses

Reception Staff

Score: 94.01/100

551 Total Patient Responses

Nursing Staff

Score: 93.43/100

559 Total Patient Responses

Doctors

Score: 87.35/100

555 Total Patient Responses

Pain Management

Score: 87.33/100

513 Total Patient Responses

Emergency Unit Environment

Score: 97.29/100

553 Total Patient Responses

Responsiveness of Staff

Score: 91.26/100

515 Total Patient Responses

Medication Information

Score: 86.16/100

513 Total Patient Responses

PRIORITISATION

Score: 74.80/100

558 Total Patient Responses