Patient experience survey

1481

Happy Clients

1768

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-07-17 - 2026-07-17

Likely To Recommend Hospital

89.93%

1767 Total Patient Responses

Overall Experience Score

8.38/10

1768 Total Patient Responses

Admission staff

Score: 96.66/100

  • Yes

  • No

1821 Total Patient Responses

Nursing staff

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2247 Total Patient Responses

Doctors

Score: 93.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2047 Total Patient Responses

Pain management

Score: 93.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1837 Total Patient Responses

Hospital environment

Score: 87.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2342 Total Patient Responses

Responsiveness of staff

Score: 88.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1836 Total Patient Responses

Medication information

Score: 80.90/100

  • Always

  • Usually

  • Sometimes

  • Never

2011 Total Patient Responses

Food

Score: 86.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2191 Total Patient Responses

Discharge information

Score: 73.36/100

  • Yes

  • No

2118 Total Patient Responses

Likely To Recommend Hospital

84.12%

831 Total Patient Responses

Overall Experience Score

7.59/10

831 Total Patient Responses

Reception staff

Score: 96.81/100

814 Total Patient Responses

Nursing staff

Score: 94.49/100

901 Total Patient Responses

Doctors

Score: 86.58/100

880 Total Patient Responses

Pain management

Score: 87.84/100

781 Total Patient Responses

Emergency Unit environment

Score: 96.21/100

819 Total Patient Responses

Responsiveness of staff

Score: 90.98/100

798 Total Patient Responses

Medication information

Score: 87.62/100

743 Total Patient Responses

Prioritisation

Score: 78.52/100

1010 Total Patient Responses