Patient experience survey

614

Happy Clients

729

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2019-08-13 - 2020-08-13

Likely To Recommend Hospital

85.83%

729 Total Patient Responses

Overall Experience Score

8.32/10

729 Total Patient Responses

Admission Staff

Score: 95.76/100

  • Yes

  • No

716 Total Patient Responses

Nursing Staff

Score: 86.88/100

729 Total Patient Responses

Doctors

Score: 92.66/100

723 Total Patient Responses

Pain Management

Score: 89.41/100

673 Total Patient Responses

Hospital Environment

Score: 86.79/100

712 Total Patient Responses

Responsiveness of Staff

Score: 85.13/100

619 Total Patient Responses

Medication Information

Score: 79.13/100

663 Total Patient Responses

Food

Score: 88.40/100

683 Total Patient Responses

Discharge Information

Score: 76.47/100

729 Total Patient Responses

Likely To Recommend Hospital

79.69%

384 Total Patient Responses

Overall Experience Score

7.71/10

384 Total Patient Responses

Reception Staff

Score: 93.70/100

381 Total Patient Responses

Nursing Staff

Score: 92.74/100

383 Total Patient Responses

Doctors

Score: 87.11/100

381 Total Patient Responses

Pain Management

Score: 87.36/100

348 Total Patient Responses

Emergency Unit Environment

Score: 96.57/100

379 Total Patient Responses

Responsiveness of Staff

Score: 92.22/100

360 Total Patient Responses

Medication Information

Score: 84.87/100

357 Total Patient Responses

PRIORITISATION

Score: 76.06/100

381 Total Patient Responses