Patient experience survey

959

Happy Clients

1164

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2017-10-22 - 2018-10-22

Likely To Recommend Hospital

83.71%

1164 Total Patient Responses

Overall Experience Score

8.16/10

1164 Total Patient Responses

Admission Staff

Score: 94.01/100

  • Yes

  • No

1154 Total Patient Responses

Nursing Staff

Score: 87.09/100

1163 Total Patient Responses

Doctors

Score: 91.66/100

1157 Total Patient Responses

Pain Management

Score: 89.93/100

1076 Total Patient Responses

Hospital Environment

Score: 86.20/100

1128 Total Patient Responses

Responsiveness of Staff

Score: 85.64/100

977 Total Patient Responses

Medication Information

Score: 79.84/100

1042 Total Patient Responses

Food

Score: 84.12/100

1095 Total Patient Responses

Discharge Information

Score: 71.82/100

1164 Total Patient Responses

Likely To Recommend Hospital

78.92%

528 Total Patient Responses

Overall Experience Score

7.68/10

528 Total Patient Responses

Reception Staff

Score: 94.43/100

521 Total Patient Responses

Nursing Staff

Score: 92.59/100

528 Total Patient Responses

Doctors

Score: 86.16/100

520 Total Patient Responses

Pain Management

Score: 89.27/100

494 Total Patient Responses

Emergency Unit Environment

Score: 96.35/100

521 Total Patient Responses

Responsiveness of Staff

Score: 91.04/100

480 Total Patient Responses

Medication Information

Score: 87.53/100

481 Total Patient Responses

PRIORITISATION

Score: 77.78/100

525 Total Patient Responses