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Patient experience survey

1465

Happy Clients

1751

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-08-16 - 2026-08-16

Likely To Recommend Hospital

90%

1750 Total Patient Responses

Overall Experience Score

8.36/10

1751 Total Patient Responses

Admission staff

Score: 96.63/100

  • Yes

  • No

1803 Total Patient Responses

Nursing staff

Score: 89.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2218 Total Patient Responses

Doctors

Score: 93.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2010 Total Patient Responses

Pain management

Score: 93.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1820 Total Patient Responses

Hospital environment

Score: 87.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2326 Total Patient Responses

Responsiveness of staff

Score: 89.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1816 Total Patient Responses

Medication information

Score: 81.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1992 Total Patient Responses

Food

Score: 86.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2172 Total Patient Responses

Discharge information

Score: 73.59/100

  • Yes

  • No

2106 Total Patient Responses

Likely To Recommend Hospital

84.22%

805 Total Patient Responses

Overall Experience Score

7.63/10

805 Total Patient Responses

Reception staff

Score: 96.83/100

789 Total Patient Responses

Nursing staff

Score: 94.38/100

877 Total Patient Responses

Doctors

Score: 86.83/100

853 Total Patient Responses

Pain management

Score: 88.52/100

758 Total Patient Responses

Emergency Unit environment

Score: 95.97/100

795 Total Patient Responses

Responsiveness of staff

Score: 90.69/100

773 Total Patient Responses

Medication information

Score: 87.34/100

719 Total Patient Responses

Prioritisation

Score: 78.23/100

984 Total Patient Responses