Patient experience survey

1503

Happy Clients

1803

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-06-22 - 2026-06-22

Likely To Recommend Hospital

89.79%

1802 Total Patient Responses

Overall Experience Score

8.33/10

1803 Total Patient Responses

Admission staff

Score: 96.42/100

  • Yes

  • No

1862 Total Patient Responses

Nursing staff

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2296 Total Patient Responses

Doctors

Score: 93.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2091 Total Patient Responses

Pain management

Score: 93.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1881 Total Patient Responses

Hospital environment

Score: 87.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2388 Total Patient Responses

Responsiveness of staff

Score: 88.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1886 Total Patient Responses

Medication information

Score: 80.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2051 Total Patient Responses

Food

Score: 86.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2240 Total Patient Responses

Discharge information

Score: 73.49/100

  • Yes

  • No

2161 Total Patient Responses

Likely To Recommend Hospital

84.3%

815 Total Patient Responses

Overall Experience Score

7.59/10

815 Total Patient Responses

Reception staff

Score: 96.37/100

798 Total Patient Responses

Nursing staff

Score: 94.30/100

889 Total Patient Responses

Doctors

Score: 86.14/100

862 Total Patient Responses

Pain management

Score: 87.73/100

766 Total Patient Responses

Emergency Unit environment

Score: 96.77/100

804 Total Patient Responses

Responsiveness of staff

Score: 90.68/100

783 Total Patient Responses

Medication information

Score: 87.11/100

729 Total Patient Responses

Prioritisation

Score: 78.52/100

992 Total Patient Responses