Patient experience survey

1710

Happy Clients

2030

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-02-07 - 2026-02-07

Likely To Recommend Hospital

90.68%

2029 Total Patient Responses

Overall Experience Score

8.42/10

2030 Total Patient Responses

Admission staff

Score: 96.41/100

  • Yes

  • No

2086 Total Patient Responses

Nursing staff

Score: 90.24/100

  • Always

  • Usually

  • Sometimes

  • Never

2603 Total Patient Responses

Doctors

Score: 94.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2372 Total Patient Responses

Pain management

Score: 92.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2103 Total Patient Responses

Hospital environment

Score: 88.03/100

  • Always

  • Usually

  • Sometimes

  • Never

2672 Total Patient Responses

Responsiveness of staff

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2151 Total Patient Responses

Medication information

Score: 81.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2332 Total Patient Responses

Food

Score: 87.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2520 Total Patient Responses

Discharge information

Score: 73.94/100

  • Yes

  • No

2426 Total Patient Responses

Likely To Recommend Hospital

84.59%

863 Total Patient Responses

Overall Experience Score

7.65/10

863 Total Patient Responses

Reception staff

Score: 96.11/100

849 Total Patient Responses

Nursing staff

Score: 93.73/100

957 Total Patient Responses

Doctors

Score: 87.40/100

913 Total Patient Responses

Pain management

Score: 88.20/100

805 Total Patient Responses

Emergency Unit environment

Score: 96.58/100

848 Total Patient Responses

Responsiveness of staff

Score: 89.94/100

825 Total Patient Responses

Medication information

Score: 86.63/100

778 Total Patient Responses

Prioritisation

Score: 77.17/100

1059 Total Patient Responses