Patient experience survey

944

Happy Clients

1155

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2017-12-10 - 2018-12-10

Likely To Recommend Hospital

83.41%

1155 Total Patient Responses

Overall Experience Score

8.14/10

1155 Total Patient Responses

Admission Staff

Score: 94.33/100

  • Yes

  • No

1146 Total Patient Responses

Nursing Staff

Score: 86.90/100

1155 Total Patient Responses

Doctors

Score: 92.04/100

1146 Total Patient Responses

Pain Management

Score: 89.61/100

1064 Total Patient Responses

Hospital Environment

Score: 85.66/100

1123 Total Patient Responses

Responsiveness of Staff

Score: 84.58/100

968 Total Patient Responses

Medication Information

Score: 79.22/100

1038 Total Patient Responses

Food

Score: 84.52/100

1082 Total Patient Responses

Discharge Information

Score: 72.12/100

1155 Total Patient Responses

Likely To Recommend Hospital

79.68%

556 Total Patient Responses

Overall Experience Score

7.79/10

556 Total Patient Responses

Reception Staff

Score: 95.44/100

548 Total Patient Responses

Nursing Staff

Score: 93.10/100

556 Total Patient Responses

Doctors

Score: 87.14/100

549 Total Patient Responses

Pain Management

Score: 89.04/100

520 Total Patient Responses

Emergency Unit Environment

Score: 96.90/100

548 Total Patient Responses

Responsiveness of Staff

Score: 90.84/100

513 Total Patient Responses

Medication Information

Score: 86.56/100

506 Total Patient Responses

PRIORITISATION

Score: 77.50/100

552 Total Patient Responses