Patient experience survey

939

Happy Clients

1149

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2018-02-16 - 2019-02-16

Likely To Recommend Hospital

83.18%

1149 Total Patient Responses

Overall Experience Score

8.13/10

1149 Total Patient Responses

Admission Staff

Score: 94.13/100

  • Yes

  • No

1141 Total Patient Responses

Nursing Staff

Score: 86.90/100

1149 Total Patient Responses

Doctors

Score: 91.82/100

1141 Total Patient Responses

Pain Management

Score: 89.75/100

1059 Total Patient Responses

Hospital Environment

Score: 85.64/100

1118 Total Patient Responses

Responsiveness of Staff

Score: 84.46/100

966 Total Patient Responses

Medication Information

Score: 78.60/100

1036 Total Patient Responses

Food

Score: 84.45/100

1088 Total Patient Responses

Discharge Information

Score: 71.89/100

1149 Total Patient Responses

Likely To Recommend Hospital

80.97%

527 Total Patient Responses

Overall Experience Score

7.88/10

527 Total Patient Responses

Reception Staff

Score: 95.56/100

518 Total Patient Responses

Nursing Staff

Score: 93.87/100

527 Total Patient Responses

Doctors

Score: 87.92/100

523 Total Patient Responses

Pain Management

Score: 88.96/100

498 Total Patient Responses

Emergency Unit Environment

Score: 97.70/100

521 Total Patient Responses

Responsiveness of Staff

Score: 91.22/100

490 Total Patient Responses

Medication Information

Score: 85.92/100

476 Total Patient Responses

PRIORITISATION

Score: 77.88/100

522 Total Patient Responses