Patient experience survey

1040

Happy Clients

1238

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2019-02-25 - 2020-02-25

Likely To Recommend Hospital

85.49%

1238 Total Patient Responses

Overall Experience Score

8.31/10

1238 Total Patient Responses

Admission Staff

Score: 95.54/100

  • Yes

  • No

1222 Total Patient Responses

Nursing Staff

Score: 87.28/100

1237 Total Patient Responses

Doctors

Score: 93.35/100

1230 Total Patient Responses

Pain Management

Score: 89.78/100

1150 Total Patient Responses

Hospital Environment

Score: 86.25/100

1213 Total Patient Responses

Responsiveness of Staff

Score: 85.83/100

1065 Total Patient Responses

Medication Information

Score: 82.10/100

1124 Total Patient Responses

Food

Score: 87.54/100

1169 Total Patient Responses

Discharge Information

Score: 75.12/100

1238 Total Patient Responses

Likely To Recommend Hospital

79.07%

570 Total Patient Responses

Overall Experience Score

7.71/10

570 Total Patient Responses

Reception Staff

Score: 93.42/100

562 Total Patient Responses

Nursing Staff

Score: 93.15/100

569 Total Patient Responses

Doctors

Score: 88.00/100

565 Total Patient Responses

Pain Management

Score: 87.21/100

516 Total Patient Responses

Emergency Unit Environment

Score: 96.45/100

564 Total Patient Responses

Responsiveness of Staff

Score: 92.08/100

530 Total Patient Responses

Medication Information

Score: 86.91/100

527 Total Patient Responses

PRIORITISATION

Score: 74.91/100

568 Total Patient Responses