Patient experience survey

1528

Happy Clients

1825

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-06-10 - 2026-06-10

Likely To Recommend Hospital

89.85%

1824 Total Patient Responses

Overall Experience Score

8.37/10

1825 Total Patient Responses

Admission staff

Score: 96.37/100

  • Yes

  • No

1882 Total Patient Responses

Nursing staff

Score: 89.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2315 Total Patient Responses

Doctors

Score: 93.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2116 Total Patient Responses

Pain management

Score: 92.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1910 Total Patient Responses

Hospital environment

Score: 87.78/100

  • Always

  • Usually

  • Sometimes

  • Never

2417 Total Patient Responses

Responsiveness of staff

Score: 88.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1910 Total Patient Responses

Medication information

Score: 81.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2085 Total Patient Responses

Food

Score: 86.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2263 Total Patient Responses

Discharge information

Score: 73.48/100

  • Yes

  • No

2185 Total Patient Responses

Likely To Recommend Hospital

84.62%

826 Total Patient Responses

Overall Experience Score

7.59/10

826 Total Patient Responses

Reception staff

Score: 96.41/100

808 Total Patient Responses

Nursing staff

Score: 94.28/100

903 Total Patient Responses

Doctors

Score: 86.36/100

872 Total Patient Responses

Pain management

Score: 87.77/100

777 Total Patient Responses

Emergency Unit environment

Score: 96.56/100

815 Total Patient Responses

Responsiveness of staff

Score: 90.30/100

794 Total Patient Responses

Medication information

Score: 87.38/100

737 Total Patient Responses

Prioritisation

Score: 78.66/100

1005 Total Patient Responses