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Patient experience survey

1432

Happy Clients

1712

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-10-16 - 2026-10-16

Likely To Recommend Hospital

90.18%

1711 Total Patient Responses

Overall Experience Score

8.37/10

1712 Total Patient Responses

Admission staff

Score: 96.70/100

  • Yes

  • No

1756 Total Patient Responses

Nursing staff

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2156 Total Patient Responses

Doctors

Score: 94.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1960 Total Patient Responses

Pain management

Score: 93.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1782 Total Patient Responses

Hospital environment

Score: 87.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2259 Total Patient Responses

Responsiveness of staff

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1765 Total Patient Responses

Medication information

Score: 81.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1933 Total Patient Responses

Food

Score: 86.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2107 Total Patient Responses

Discharge information

Score: 73.74/100

  • Yes

  • No

2079 Total Patient Responses

Likely To Recommend Hospital

86.75%

785 Total Patient Responses

Overall Experience Score

7.86/10

785 Total Patient Responses

Reception staff

Score: 97.41/100

772 Total Patient Responses

Nursing staff

Score: 94.98/100

846 Total Patient Responses

Doctors

Score: 88.15/100

829 Total Patient Responses

Pain management

Score: 90.13/100

750 Total Patient Responses

Emergency Unit environment

Score: 96.65/100

776 Total Patient Responses

Responsiveness of staff

Score: 91.62/100

752 Total Patient Responses

Medication information

Score: 88.89/100

711 Total Patient Responses

Prioritisation

Score: 80.98/100

949 Total Patient Responses