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Patient experience survey

1559

Happy Clients

1857

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-04-22 - 2026-04-22

Likely To Recommend Hospital

90.41%

1856 Total Patient Responses

Overall Experience Score

8.4/10

1857 Total Patient Responses

Admission staff

Score: 96.59/100

  • Yes

  • No

1912 Total Patient Responses

Nursing staff

Score: 89.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2372 Total Patient Responses

Doctors

Score: 93.60/100

  • Always

  • Usually

  • Sometimes

  • Never

2169 Total Patient Responses

Pain management

Score: 92.75/100

  • Always

  • Usually

  • Sometimes

  • Never

1939 Total Patient Responses

Hospital environment

Score: 88.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2445 Total Patient Responses

Responsiveness of staff

Score: 88.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1963 Total Patient Responses

Medication information

Score: 81.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2116 Total Patient Responses

Food

Score: 87.09/100

  • Always

  • Usually

  • Sometimes

  • Never

2310 Total Patient Responses

Discharge information

Score: 73.48/100

  • Yes

  • No

2216 Total Patient Responses

Likely To Recommend Hospital

84.73%

858 Total Patient Responses

Overall Experience Score

7.65/10

858 Total Patient Responses

Reception staff

Score: 96.08/100

841 Total Patient Responses

Nursing staff

Score: 93.88/100

943 Total Patient Responses

Doctors

Score: 86.79/100

908 Total Patient Responses

Pain management

Score: 88.17/100

803 Total Patient Responses

Emergency Unit environment

Score: 96.57/100

845 Total Patient Responses

Responsiveness of staff

Score: 90.06/100

825 Total Patient Responses

Medication information

Score: 86.85/100

768 Total Patient Responses

Prioritisation

Score: 78.20/100

1045 Total Patient Responses