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Patient experience survey

2081

Happy Clients

2457

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-03-18 - 2025-03-18

Likely To Recommend Hospital

90.88%

2457 Total Patient Responses

Overall Experience Score

8.47/10

2457 Total Patient Responses

Admission staff

Score: 96.51/100

  • Yes

  • No

2512 Total Patient Responses

Nursing staff

Score: 90.03/100

  • Always

  • Usually

  • Sometimes

  • Never

3099 Total Patient Responses

Doctors

Score: 93.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2852 Total Patient Responses

Pain management

Score: 93.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2553 Total Patient Responses

Hospital environment

Score: 90.00/100

  • Always

  • Usually

  • Sometimes

  • Never

3120 Total Patient Responses

Responsiveness of staff

Score: 89.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2571 Total Patient Responses

Medication information

Score: 80.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2832 Total Patient Responses

Food

Score: 87.50/100

  • Always

  • Usually

  • Sometimes

  • Never

3052 Total Patient Responses

Discharge information

Score: 73.42/100

  • Yes

  • No

2949 Total Patient Responses

Likely To Recommend Hospital

82.15%

913 Total Patient Responses

Overall Experience Score

7.65/10

913 Total Patient Responses

Reception staff

Score: 94.48/100

906 Total Patient Responses

Nursing staff

Score: 91.75/100

1023 Total Patient Responses

Doctors

Score: 87.02/100

965 Total Patient Responses

Pain management

Score: 85.35/100

853 Total Patient Responses

Emergency Unit environment

Score: 95.88/100

898 Total Patient Responses

Responsiveness of staff

Score: 88.22/100

849 Total Patient Responses

Medication information

Score: 84.93/100

843 Total Patient Responses

Prioritisation

Score: 76.41/100

1092 Total Patient Responses