Patient experience survey

1453

Happy Clients

1735

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-09-08 - 2026-09-08

Likely To Recommend Hospital

89.96%

1734 Total Patient Responses

Overall Experience Score

8.37/10

1735 Total Patient Responses

Admission staff

Score: 96.57/100

  • Yes

  • No

1787 Total Patient Responses

Nursing staff

Score: 89.67/100

  • Always

  • Usually

  • Sometimes

  • Never

2195 Total Patient Responses

Doctors

Score: 93.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1987 Total Patient Responses

Pain management

Score: 93.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1803 Total Patient Responses

Hospital environment

Score: 87.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2296 Total Patient Responses

Responsiveness of staff

Score: 88.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1796 Total Patient Responses

Medication information

Score: 81.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1971 Total Patient Responses

Food

Score: 86.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2145 Total Patient Responses

Discharge information

Score: 73.83/100

  • Yes

  • No

2091 Total Patient Responses

Likely To Recommend Hospital

85.57%

790 Total Patient Responses

Overall Experience Score

7.82/10

790 Total Patient Responses

Reception staff

Score: 97.16/100

775 Total Patient Responses

Nursing staff

Score: 94.88/100

854 Total Patient Responses

Doctors

Score: 88.01/100

833 Total Patient Responses

Pain management

Score: 89.41/100

746 Total Patient Responses

Emergency Unit environment

Score: 96.54/100

781 Total Patient Responses

Responsiveness of staff

Score: 91.42/100

758 Total Patient Responses

Medication information

Score: 88.72/100

709 Total Patient Responses

Prioritisation

Score: 79.87/100

960 Total Patient Responses