Patient experience survey

441

Happy Clients

542

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2020-04-15 - 2021-04-15

Likely To Recommend Hospital

83.40%

542 Total Patient Responses

Overall Experience Score

8.12/10

542 Total Patient Responses

Admission Staff

Score: 94.39/100

  • Yes

  • No

533 Total Patient Responses

Nursing Staff

Score: 84.99/100

542 Total Patient Responses

Doctors

Score: 92.18/100

540 Total Patient Responses

Pain Management

Score: 88.54/100

500 Total Patient Responses

Hospital Environment

Score: 84.56/100

531 Total Patient Responses

Responsiveness of Staff

Score: 82.63/100

471 Total Patient Responses

Medication Information

Score: 75.35/100

491 Total Patient Responses

Food

Score: 85.98/100

511 Total Patient Responses

Discharge Information

Score: 69.65/100

542 Total Patient Responses

Likely To Recommend Hospital

81.42%

278 Total Patient Responses

Overall Experience Score

7.94/10

278 Total Patient Responses

Reception Staff

Score: 94.18/100

275 Total Patient Responses

Nursing Staff

Score: 93.41/100

277 Total Patient Responses

Doctors

Score: 89.50/100

276 Total Patient Responses

Pain Management

Score: 89.58/100

259 Total Patient Responses

Emergency Unit Environment

Score: 98.19/100

276 Total Patient Responses

Responsiveness of Staff

Score: 90.70/100

258 Total Patient Responses

Medication Information

Score: 85.77/100

253 Total Patient Responses

PRIORITISATION

Score: 79.80/100

277 Total Patient Responses