Patient experience survey

1541

Happy Clients

1833

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

90.28%

1832 Total Patient Responses

Overall Experience Score

8.41/10

1833 Total Patient Responses

Admission staff

Score: 96.44/100

  • Yes

  • No

1891 Total Patient Responses

Nursing staff

Score: 89.77/100

  • Always

  • Usually

  • Sometimes

  • Never

2330 Total Patient Responses

Doctors

Score: 93.77/100

  • Always

  • Usually

  • Sometimes

  • Never

2137 Total Patient Responses

Pain management

Score: 92.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1917 Total Patient Responses

Hospital environment

Score: 88.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2423 Total Patient Responses

Responsiveness of staff

Score: 89.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1923 Total Patient Responses

Medication information

Score: 81.10/100

  • Always

  • Usually

  • Sometimes

  • Never

2096 Total Patient Responses

Food

Score: 86.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2275 Total Patient Responses

Discharge information

Score: 73.79/100

  • Yes

  • No

2186 Total Patient Responses

Likely To Recommend Hospital

84.44%

829 Total Patient Responses

Overall Experience Score

7.58/10

829 Total Patient Responses

Reception staff

Score: 96.43/100

812 Total Patient Responses

Nursing staff

Score: 94.12/100

909 Total Patient Responses

Doctors

Score: 86.19/100

878 Total Patient Responses

Pain management

Score: 87.68/100

779 Total Patient Responses

Emergency Unit environment

Score: 96.95/100

819 Total Patient Responses

Responsiveness of staff

Score: 90.21/100

797 Total Patient Responses

Medication information

Score: 87.35/100

743 Total Patient Responses

Prioritisation

Score: 78.58/100

1010 Total Patient Responses