Patient experience survey

1050

Happy Clients

1269

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2017-04-25 - 2018-04-25

Likely To Recommend Hospital

83.54%

1269 Total Patient Responses

Overall Experience Score

8.15/10

1269 Total Patient Responses

Admission Staff

Score: 94.63/100

  • Yes

  • No

1260 Total Patient Responses

Nursing Staff

Score: 87.28/100

1267 Total Patient Responses

Doctors

Score: 90.55/100

1258 Total Patient Responses

Pain Management

Score: 89.76/100

1186 Total Patient Responses

Hospital Environment

Score: 85.98/100

1239 Total Patient Responses

Responsiveness of Staff

Score: 86.34/100

1062 Total Patient Responses

Medication Information

Score: 80.63/100

1124 Total Patient Responses

Food

Score: 82.86/100

1203 Total Patient Responses

Discharge Information

Score: 71.59/100

1269 Total Patient Responses

Likely To Recommend Hospital

75.70%

480 Total Patient Responses

Overall Experience Score

7.34/10

480 Total Patient Responses

Reception Staff

Score: 93.70/100

476 Total Patient Responses

Nursing Staff

Score: 91.53/100

480 Total Patient Responses

Doctors

Score: 83.49/100

473 Total Patient Responses

Pain Management

Score: 86.29/100

445 Total Patient Responses

Emergency Unit Environment

Score: 96.16/100

469 Total Patient Responses

Responsiveness of Staff

Score: 90.25/100

441 Total Patient Responses

Medication Information

Score: 84.62/100

429 Total Patient Responses

PRIORITISATION

Score: 77.51/100

479 Total Patient Responses