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Patient experience survey

1449

Happy Clients

1727

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-09-26 - 2026-09-26

Likely To Recommend Hospital

90.33%

1726 Total Patient Responses

Overall Experience Score

8.39/10

1727 Total Patient Responses

Admission staff

Score: 96.64/100

  • Yes

  • No

1776 Total Patient Responses

Nursing staff

Score: 89.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2175 Total Patient Responses

Doctors

Score: 93.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1980 Total Patient Responses

Pain management

Score: 93.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1792 Total Patient Responses

Hospital environment

Score: 87.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2285 Total Patient Responses

Responsiveness of staff

Score: 89.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1785 Total Patient Responses

Medication information

Score: 81.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1960 Total Patient Responses

Food

Score: 86.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2127 Total Patient Responses

Discharge information

Score: 73.89/100

  • Yes

  • No

2091 Total Patient Responses

Likely To Recommend Hospital

86.48%

791 Total Patient Responses

Overall Experience Score

7.84/10

791 Total Patient Responses

Reception staff

Score: 97.42/100

775 Total Patient Responses

Nursing staff

Score: 94.89/100

855 Total Patient Responses

Doctors

Score: 87.99/100

836 Total Patient Responses

Pain management

Score: 90.31/100

753 Total Patient Responses

Emergency Unit environment

Score: 96.68/100

783 Total Patient Responses

Responsiveness of staff

Score: 91.81/100

757 Total Patient Responses

Medication information

Score: 89.08/100

714 Total Patient Responses

Prioritisation

Score: 80.53/100

961 Total Patient Responses