Patient experience survey

2004

Happy Clients

2365

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-07-02 - 2025-07-02

Likely To Recommend Hospital

90.83%

2365 Total Patient Responses

Overall Experience Score

8.47/10

2365 Total Patient Responses

Admission staff

Score: 96.34/100

  • Yes

  • No

2412 Total Patient Responses

Nursing staff

Score: 90.12/100

  • Always

  • Usually

  • Sometimes

  • Never

2997 Total Patient Responses

Doctors

Score: 93.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2773 Total Patient Responses

Pain management

Score: 93.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2481 Total Patient Responses

Hospital environment

Score: 89.27/100

  • Always

  • Usually

  • Sometimes

  • Never

3031 Total Patient Responses

Responsiveness of staff

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2489 Total Patient Responses

Medication information

Score: 81.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2741 Total Patient Responses

Food

Score: 87.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2948 Total Patient Responses

Discharge information

Score: 73.49/100

  • Yes

  • No

2823 Total Patient Responses

Likely To Recommend Hospital

82.51%

898 Total Patient Responses

Overall Experience Score

7.6/10

898 Total Patient Responses

Reception staff

Score: 95.05/100

888 Total Patient Responses

Nursing staff

Score: 91.95/100

1012 Total Patient Responses

Doctors

Score: 87.32/100

946 Total Patient Responses

Pain management

Score: 86.58/100

842 Total Patient Responses

Emergency Unit environment

Score: 96.02/100

880 Total Patient Responses

Responsiveness of staff

Score: 87.62/100

832 Total Patient Responses

Medication information

Score: 84.56/100

829 Total Patient Responses

Prioritisation

Score: 75.07/100

1087 Total Patient Responses