Patient experience survey

615

Happy Clients

747

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2020-10-25 - 2021-10-25

Likely To Recommend Hospital

83.54%

747 Total Patient Responses

Overall Experience Score

8.18/10

747 Total Patient Responses

Admission Staff

Score: 94.32/100

  • Yes

  • No

736 Total Patient Responses

Nursing Staff

Score: 85.15/100

747 Total Patient Responses

Doctors

Score: 92.71/100

739 Total Patient Responses

Pain Management

Score: 89.05/100

701 Total Patient Responses

Hospital Environment

Score: 85.63/100

734 Total Patient Responses

Responsiveness of Staff

Score: 83.53/100

662 Total Patient Responses

Medication Information

Score: 74.25/100

678 Total Patient Responses

Food

Score: 86.98/100

704 Total Patient Responses

Discharge Information

Score: 69.54/100

747 Total Patient Responses

Likely To Recommend Hospital

79.99%

363 Total Patient Responses

Overall Experience Score

7.70/10

363 Total Patient Responses

Reception Staff

Score: 93.28/100

357 Total Patient Responses

Nursing Staff

Score: 92.21/100

362 Total Patient Responses

Doctors

Score: 85.00/100

362 Total Patient Responses

Pain Management

Score: 86.75/100

332 Total Patient Responses

Emergency Unit Environment

Score: 97.24/100

362 Total Patient Responses

Responsiveness of Staff

Score: 91.42/100

338 Total Patient Responses

Medication Information

Score: 84.71/100

327 Total Patient Responses

PRIORITISATION

Score: 75.19/100

360 Total Patient Responses