Patient experience survey

1042

Happy Clients

1257

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2018-08-24 - 2019-08-24

Likely To Recommend Hospital

84.60%

1257 Total Patient Responses

Overall Experience Score

8.24/10

1257 Total Patient Responses

Admission Staff

Score: 94.65/100

  • Yes

  • No

1244 Total Patient Responses

Nursing Staff

Score: 87.76/100

1256 Total Patient Responses

Doctors

Score: 92.97/100

1249 Total Patient Responses

Pain Management

Score: 90.40/100

1165 Total Patient Responses

Hospital Environment

Score: 85.70/100

1230 Total Patient Responses

Responsiveness of Staff

Score: 85.45/100

1084 Total Patient Responses

Medication Information

Score: 81.90/100

1140 Total Patient Responses

Food

Score: 85.84/100

1195 Total Patient Responses

Discharge Information

Score: 73.95/100

1257 Total Patient Responses

Likely To Recommend Hospital

80.38%

557 Total Patient Responses

Overall Experience Score

7.86/10

557 Total Patient Responses

Reception Staff

Score: 95.06/100

547 Total Patient Responses

Nursing Staff

Score: 94.04/100

557 Total Patient Responses

Doctors

Score: 89.03/100

553 Total Patient Responses

Pain Management

Score: 88.05/100

519 Total Patient Responses

Emergency Unit Environment

Score: 97.10/100

551 Total Patient Responses

Responsiveness of Staff

Score: 90.66/100

514 Total Patient Responses

Medication Information

Score: 86.61/100

508 Total Patient Responses

PRIORITISATION

Score: 75.66/100

554 Total Patient Responses