Patient experience survey

864

Happy Clients

1027

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2019-05-30 - 2020-05-30

Likely To Recommend Hospital

85.82%

1027 Total Patient Responses

Overall Experience Score

8.32/10

1027 Total Patient Responses

Admission Staff

Score: 95.80/100

  • Yes

  • No

1011 Total Patient Responses

Nursing Staff

Score: 87.27/100

1026 Total Patient Responses

Doctors

Score: 93.17/100

1020 Total Patient Responses

Pain Management

Score: 89.91/100

951 Total Patient Responses

Hospital Environment

Score: 86.65/100

1005 Total Patient Responses

Responsiveness of Staff

Score: 85.41/100

881 Total Patient Responses

Medication Information

Score: 80.52/100

936 Total Patient Responses

Food

Score: 87.43/100

969 Total Patient Responses

Discharge Information

Score: 75.61/100

1027 Total Patient Responses

Likely To Recommend Hospital

79.20%

487 Total Patient Responses

Overall Experience Score

7.69/10

487 Total Patient Responses

Reception Staff

Score: 93.39/100

484 Total Patient Responses

Nursing Staff

Score: 92.70/100

486 Total Patient Responses

Doctors

Score: 88.60/100

483 Total Patient Responses

Pain Management

Score: 88.41/100

440 Total Patient Responses

Emergency Unit Environment

Score: 96.27/100

482 Total Patient Responses

Responsiveness of Staff

Score: 91.87/100

455 Total Patient Responses

Medication Information

Score: 86.92/100

451 Total Patient Responses

PRIORITISATION

Score: 76.51/100

484 Total Patient Responses