Patient experience survey

1051

Happy Clients

1273

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2017-08-20 - 2018-08-20

Likely To Recommend Hospital

83.38%

1273 Total Patient Responses

Overall Experience Score

8.16/10

1273 Total Patient Responses

Admission Staff

Score: 94.09/100

  • Yes

  • No

1262 Total Patient Responses

Nursing Staff

Score: 87.16/100

1271 Total Patient Responses

Doctors

Score: 90.81/100

1267 Total Patient Responses

Pain Management

Score: 89.80/100

1190 Total Patient Responses

Hospital Environment

Score: 86.13/100

1238 Total Patient Responses

Responsiveness of Staff

Score: 85.90/100

1062 Total Patient Responses

Medication Information

Score: 79.71/100

1142 Total Patient Responses

Food

Score: 83.51/100

1203 Total Patient Responses

Discharge Information

Score: 71.37/100

1273 Total Patient Responses

Likely To Recommend Hospital

77.11%

527 Total Patient Responses

Overall Experience Score

7.48/10

527 Total Patient Responses

Reception Staff

Score: 94.23/100

520 Total Patient Responses

Nursing Staff

Score: 92.13/100

527 Total Patient Responses

Doctors

Score: 84.82/100

518 Total Patient Responses

Pain Management

Score: 88.04/100

485 Total Patient Responses

Emergency Unit Environment

Score: 96.70/100

515 Total Patient Responses

Responsiveness of Staff

Score: 90.70/100

484 Total Patient Responses

Medication Information

Score: 86.14/100

469 Total Patient Responses

PRIORITISATION

Score: 77.14/100

524 Total Patient Responses