Patient experience survey

1022

Happy Clients

1247

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2018-06-24 - 2019-06-24

Likely To Recommend Hospital

83.89%

1247 Total Patient Responses

Overall Experience Score

8.18/10

1247 Total Patient Responses

Admission Staff

Score: 93.95/100

  • Yes

  • No

1235 Total Patient Responses

Nursing Staff

Score: 87.28/100

1246 Total Patient Responses

Doctors

Score: 92.48/100

1237 Total Patient Responses

Pain Management

Score: 89.72/100

1149 Total Patient Responses

Hospital Environment

Score: 85.59/100

1214 Total Patient Responses

Responsiveness of Staff

Score: 84.92/100

1068 Total Patient Responses

Medication Information

Score: 80.62/100

1132 Total Patient Responses

Food

Score: 85.61/100

1178 Total Patient Responses

Discharge Information

Score: 72.57/100

1247 Total Patient Responses

Likely To Recommend Hospital

80.65%

546 Total Patient Responses

Overall Experience Score

7.86/10

546 Total Patient Responses

Reception Staff

Score: 95.13/100

534 Total Patient Responses

Nursing Staff

Score: 94.02/100

546 Total Patient Responses

Doctors

Score: 88.32/100

542 Total Patient Responses

Pain Management

Score: 88.63/100

510 Total Patient Responses

Emergency Unit Environment

Score: 97.23/100

541 Total Patient Responses

Responsiveness of Staff

Score: 91.29/100

505 Total Patient Responses

Medication Information

Score: 86.83/100

501 Total Patient Responses

PRIORITISATION

Score: 76.26/100

543 Total Patient Responses