Patient experience survey

1079

Happy Clients

1292

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2018-10-15 - 2019-10-15

Likely To Recommend Hospital

84.47%

1292 Total Patient Responses

Overall Experience Score

8.25/10

1292 Total Patient Responses

Admission Staff

Score: 94.48/100

  • Yes

  • No

1278 Total Patient Responses

Nursing Staff

Score: 87.51/100

1291 Total Patient Responses

Doctors

Score: 93.04/100

1284 Total Patient Responses

Pain Management

Score: 90.09/100

1202 Total Patient Responses

Hospital Environment

Score: 85.80/100

1264 Total Patient Responses

Responsiveness of Staff

Score: 84.83/100

1111 Total Patient Responses

Medication Information

Score: 81.71/100

1172 Total Patient Responses

Food

Score: 86.10/100

1232 Total Patient Responses

Discharge Information

Score: 74.07/100

1292 Total Patient Responses

Likely To Recommend Hospital

79.96%

572 Total Patient Responses

Overall Experience Score

7.76/10

572 Total Patient Responses

Reception Staff

Score: 94.84/100

562 Total Patient Responses

Nursing Staff

Score: 93.63/100

572 Total Patient Responses

Doctors

Score: 88.01/100

569 Total Patient Responses

Pain Management

Score: 87.88/100

528 Total Patient Responses

Emergency Unit Environment

Score: 97.17/100

565 Total Patient Responses

Responsiveness of Staff

Score: 90.58/100

531 Total Patient Responses

Medication Information

Score: 87.00/100

523 Total Patient Responses

PRIORITISATION

Score: 75.06/100

570 Total Patient Responses