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Patient experience survey

1883

Happy Clients

2228

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

90.93%

2228 Total Patient Responses

Overall Experience Score

8.46/10

2228 Total Patient Responses

Admission staff

Score: 96.62/100

  • Yes

  • No

2272 Total Patient Responses

Nursing staff

Score: 90.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2839 Total Patient Responses

Doctors

Score: 94.01/100

  • Always

  • Usually

  • Sometimes

  • Never

2604 Total Patient Responses

Pain management

Score: 93.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2330 Total Patient Responses

Hospital environment

Score: 89.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2859 Total Patient Responses

Responsiveness of staff

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2347 Total Patient Responses

Medication information

Score: 82.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2554 Total Patient Responses

Food

Score: 87.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2767 Total Patient Responses

Discharge information

Score: 73.92/100

  • Yes

  • No

2654 Total Patient Responses

Likely To Recommend Hospital

83.34%

912 Total Patient Responses

Overall Experience Score

7.65/10

912 Total Patient Responses

Reception staff

Score: 94.88/100

899 Total Patient Responses

Nursing staff

Score: 92.44/100

1026 Total Patient Responses

Doctors

Score: 87.71/100

960 Total Patient Responses

Pain management

Score: 87.15/100

856 Total Patient Responses

Emergency Unit environment

Score: 96.09/100

894 Total Patient Responses

Responsiveness of staff

Score: 88.54/100

855 Total Patient Responses

Medication information

Score: 85.13/100

834 Total Patient Responses

Prioritisation

Score: 76.82/100

1102 Total Patient Responses