Patient experience survey

1607

Happy Clients

1909

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-04-02 - 2026-04-02

Likely To Recommend Hospital

90.46%

1908 Total Patient Responses

Overall Experience Score

8.41/10

1909 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

1964 Total Patient Responses

Nursing staff

Score: 89.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2438 Total Patient Responses

Doctors

Score: 93.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2224 Total Patient Responses

Pain management

Score: 92.59/100

  • Always

  • Usually

  • Sometimes

  • Never

2000 Total Patient Responses

Hospital environment

Score: 88.14/100

  • Always

  • Usually

  • Sometimes

  • Never

2511 Total Patient Responses

Responsiveness of staff

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

2014 Total Patient Responses

Medication information

Score: 81.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2187 Total Patient Responses

Food

Score: 86.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2373 Total Patient Responses

Discharge information

Score: 73.42/100

  • Yes

  • No

2286 Total Patient Responses

Likely To Recommend Hospital

84.63%

859 Total Patient Responses

Overall Experience Score

7.62/10

859 Total Patient Responses

Reception staff

Score: 96.09/100

843 Total Patient Responses

Nursing staff

Score: 93.67/100

947 Total Patient Responses

Doctors

Score: 87.12/100

903 Total Patient Responses

Pain management

Score: 87.78/100

802 Total Patient Responses

Emergency Unit environment

Score: 96.34/100

846 Total Patient Responses

Responsiveness of staff

Score: 89.89/100

821 Total Patient Responses

Medication information

Score: 86.83/100

767 Total Patient Responses

Prioritisation

Score: 77.68/100

1048 Total Patient Responses