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Patient experience survey

1645

Happy Clients

1968

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

90.13%

1967 Total Patient Responses

Overall Experience Score

8.36/10

1968 Total Patient Responses

Admission staff

Score: 96.22/100

  • Yes

  • No

2028 Total Patient Responses

Nursing staff

Score: 89.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2516 Total Patient Responses

Doctors

Score: 93.62/100

  • Always

  • Usually

  • Sometimes

  • Never

2298 Total Patient Responses

Pain management

Score: 92.56/100

  • Always

  • Usually

  • Sometimes

  • Never

2055 Total Patient Responses

Hospital environment

Score: 87.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2596 Total Patient Responses

Responsiveness of staff

Score: 88.50/100

  • Always

  • Usually

  • Sometimes

  • Never

2081 Total Patient Responses

Medication information

Score: 81.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2258 Total Patient Responses

Food

Score: 87.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2453 Total Patient Responses

Discharge information

Score: 73.88/100

  • Yes

  • No

2350 Total Patient Responses

Likely To Recommend Hospital

84.21%

855 Total Patient Responses

Overall Experience Score

7.56/10

855 Total Patient Responses

Reception staff

Score: 95.95/100

840 Total Patient Responses

Nursing staff

Score: 93.55/100

945 Total Patient Responses

Doctors

Score: 86.73/100

899 Total Patient Responses

Pain management

Score: 87.69/100

796 Total Patient Responses

Emergency Unit environment

Score: 96.42/100

839 Total Patient Responses

Responsiveness of staff

Score: 89.26/100

819 Total Patient Responses

Medication information

Score: 86.11/100

763 Total Patient Responses

Prioritisation

Score: 76.96/100

1046 Total Patient Responses