Patient experience survey

2008

Happy Clients

2368

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

90.88%

2368 Total Patient Responses

Overall Experience Score

8.48/10

2368 Total Patient Responses

Admission staff

Score: 96.45/100

  • Yes

  • No

2412 Total Patient Responses

Nursing staff

Score: 90.18/100

  • Always

  • Usually

  • Sometimes

  • Never

3003 Total Patient Responses

Doctors

Score: 93.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2770 Total Patient Responses

Pain management

Score: 93.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2485 Total Patient Responses

Hospital environment

Score: 89.25/100

  • Always

  • Usually

  • Sometimes

  • Never

3030 Total Patient Responses

Responsiveness of staff

Score: 89.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2493 Total Patient Responses

Medication information

Score: 81.63/100

  • Always

  • Usually

  • Sometimes

  • Never

2741 Total Patient Responses

Food

Score: 87.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2949 Total Patient Responses

Discharge information

Score: 73.42/100

  • Yes

  • No

2829 Total Patient Responses

Likely To Recommend Hospital

82.47%

901 Total Patient Responses

Overall Experience Score

7.59/10

901 Total Patient Responses

Reception staff

Score: 95.06/100

891 Total Patient Responses

Nursing staff

Score: 91.97/100

1013 Total Patient Responses

Doctors

Score: 87.36/100

949 Total Patient Responses

Pain management

Score: 86.49/100

844 Total Patient Responses

Emergency Unit environment

Score: 96.04/100

883 Total Patient Responses

Responsiveness of staff

Score: 87.66/100

835 Total Patient Responses

Medication information

Score: 84.50/100

832 Total Patient Responses

Prioritisation

Score: 75.03/100

1091 Total Patient Responses