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Patient experience survey

1812

Happy Clients

2149

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

90.88%

2149 Total Patient Responses

Overall Experience Score

8.43/10

2149 Total Patient Responses

Admission staff

Score: 96.71/100

  • Yes

  • No

2192 Total Patient Responses

Nursing staff

Score: 90.47/100

  • Always

  • Usually

  • Sometimes

  • Never

2752 Total Patient Responses

Doctors

Score: 94.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2506 Total Patient Responses

Pain management

Score: 93.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2248 Total Patient Responses

Hospital environment

Score: 89.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2766 Total Patient Responses

Responsiveness of staff

Score: 89.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2267 Total Patient Responses

Medication information

Score: 82.20/100

  • Always

  • Usually

  • Sometimes

  • Never

2459 Total Patient Responses

Food

Score: 87.81/100

  • Always

  • Usually

  • Sometimes

  • Never

2659 Total Patient Responses

Discharge information

Score: 74.01/100

  • Yes

  • No

2552 Total Patient Responses

Likely To Recommend Hospital

83.32%

887 Total Patient Responses

Overall Experience Score

7.67/10

887 Total Patient Responses

Reception staff

Score: 94.97/100

874 Total Patient Responses

Nursing staff

Score: 92.46/100

1001 Total Patient Responses

Doctors

Score: 88.00/100

939 Total Patient Responses

Pain management

Score: 86.78/100

832 Total Patient Responses

Emergency Unit environment

Score: 96.09/100

870 Total Patient Responses

Responsiveness of staff

Score: 88.38/100

835 Total Patient Responses

Medication information

Score: 85.63/100

807 Total Patient Responses

Prioritisation

Score: 76.94/100

1077 Total Patient Responses