Patient experience survey

1965

Happy Clients

2310

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-08-11 - 2025-08-11

Likely To Recommend Hospital

90.99%

2310 Total Patient Responses

Overall Experience Score

8.51/10

2310 Total Patient Responses

Admission staff

Score: 96.54/100

  • Yes

  • No

2351 Total Patient Responses

Nursing staff

Score: 90.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2929 Total Patient Responses

Doctors

Score: 94.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2701 Total Patient Responses

Pain management

Score: 93.17/100

  • Always

  • Usually

  • Sometimes

  • Never

2417 Total Patient Responses

Hospital environment

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2963 Total Patient Responses

Responsiveness of staff

Score: 89.41/100

  • Always

  • Usually

  • Sometimes

  • Never

2433 Total Patient Responses

Medication information

Score: 82.32/100

  • Always

  • Usually

  • Sometimes

  • Never

2657 Total Patient Responses

Food

Score: 88.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2859 Total Patient Responses

Discharge information

Score: 74.18/100

  • Yes

  • No

2757 Total Patient Responses

Likely To Recommend Hospital

83.37%

896 Total Patient Responses

Overall Experience Score

7.67/10

896 Total Patient Responses

Reception staff

Score: 94.92/100

885 Total Patient Responses

Nursing staff

Score: 92.40/100

1009 Total Patient Responses

Doctors

Score: 87.95/100

947 Total Patient Responses

Pain management

Score: 87.17/100

842 Total Patient Responses

Emergency Unit environment

Score: 96.24/100

878 Total Patient Responses

Responsiveness of staff

Score: 88.60/100

833 Total Patient Responses

Medication information

Score: 85.84/100

826 Total Patient Responses

Prioritisation

Score: 76.56/100

1083 Total Patient Responses