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Patient experience survey

1823

Happy Clients

2161

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-10-29 - 2025-10-29

Likely To Recommend Hospital

91.12%

2161 Total Patient Responses

Overall Experience Score

8.44/10

2161 Total Patient Responses

Admission staff

Score: 96.72/100

  • Yes

  • No

2210 Total Patient Responses

Nursing staff

Score: 90.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2767 Total Patient Responses

Doctors

Score: 94.00/100

  • Always

  • Usually

  • Sometimes

  • Never

2529 Total Patient Responses

Pain management

Score: 93.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2248 Total Patient Responses

Hospital environment

Score: 89.30/100

  • Always

  • Usually

  • Sometimes

  • Never

2788 Total Patient Responses

Responsiveness of staff

Score: 89.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2280 Total Patient Responses

Medication information

Score: 81.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2475 Total Patient Responses

Food

Score: 88.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2672 Total Patient Responses

Discharge information

Score: 73.79/100

  • Yes

  • No

2570 Total Patient Responses

Likely To Recommend Hospital

83.68%

895 Total Patient Responses

Overall Experience Score

7.7/10

895 Total Patient Responses

Reception staff

Score: 95.35/100

881 Total Patient Responses

Nursing staff

Score: 92.72/100

1009 Total Patient Responses

Doctors

Score: 88.21/100

946 Total Patient Responses

Pain management

Score: 87.31/100

835 Total Patient Responses

Emergency Unit environment

Score: 96.35/100

877 Total Patient Responses

Responsiveness of staff

Score: 88.64/100

845 Total Patient Responses

Medication information

Score: 86.05/100

810 Total Patient Responses

Prioritisation

Score: 76.55/100

1090 Total Patient Responses