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Patient experience survey

2031

Happy Clients

2398

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

90.91%

2398 Total Patient Responses

Overall Experience Score

8.47/10

2398 Total Patient Responses

Admission staff

Score: 96.51/100

  • Yes

  • No

2447 Total Patient Responses

Nursing staff

Score: 90.15/100

  • Always

  • Usually

  • Sometimes

  • Never

3025 Total Patient Responses

Doctors

Score: 93.53/100

  • Always

  • Usually

  • Sometimes

  • Never

2802 Total Patient Responses

Pain management

Score: 92.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2499 Total Patient Responses

Hospital environment

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

3039 Total Patient Responses

Responsiveness of staff

Score: 89.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2526 Total Patient Responses

Medication information

Score: 81.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2756 Total Patient Responses

Food

Score: 87.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2968 Total Patient Responses

Discharge information

Score: 73.33/100

  • Yes

  • No

2877 Total Patient Responses

Likely To Recommend Hospital

83.31%

887 Total Patient Responses

Overall Experience Score

7.7/10

887 Total Patient Responses

Reception staff

Score: 95.22/100

879 Total Patient Responses

Nursing staff

Score: 92.19/100

992 Total Patient Responses

Doctors

Score: 88.00/100

931 Total Patient Responses

Pain management

Score: 86.40/100

831 Total Patient Responses

Emergency Unit environment

Score: 95.74/100

869 Total Patient Responses

Responsiveness of staff

Score: 88.21/100

823 Total Patient Responses

Medication information

Score: 84.33/100

817 Total Patient Responses

Prioritisation

Score: 75.83/100

1064 Total Patient Responses