Patient experience survey

1684

Happy Clients

1999

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

90.64%

1998 Total Patient Responses

Overall Experience Score

8.42/10

1999 Total Patient Responses

Admission staff

Score: 96.20/100

  • Yes

  • No

2060 Total Patient Responses

Nursing staff

Score: 90.08/100

  • Always

  • Usually

  • Sometimes

  • Never

2561 Total Patient Responses

Doctors

Score: 94.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2332 Total Patient Responses

Pain management

Score: 92.65/100

  • Always

  • Usually

  • Sometimes

  • Never

2083 Total Patient Responses

Hospital environment

Score: 87.99/100

  • Always

  • Usually

  • Sometimes

  • Never

2633 Total Patient Responses

Responsiveness of staff

Score: 88.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2123 Total Patient Responses

Medication information

Score: 81.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2298 Total Patient Responses

Food

Score: 87.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2488 Total Patient Responses

Discharge information

Score: 74.24/100

  • Yes

  • No

2387 Total Patient Responses

Likely To Recommend Hospital

84.58%

856 Total Patient Responses

Overall Experience Score

7.64/10

856 Total Patient Responses

Reception staff

Score: 96.20/100

842 Total Patient Responses

Nursing staff

Score: 93.77/100

947 Total Patient Responses

Doctors

Score: 87.71/100

901 Total Patient Responses

Pain management

Score: 88.47/100

798 Total Patient Responses

Emergency Unit environment

Score: 96.56/100

842 Total Patient Responses

Responsiveness of staff

Score: 89.77/100

821 Total Patient Responses

Medication information

Score: 86.62/100

770 Total Patient Responses

Prioritisation

Score: 77.29/100

1050 Total Patient Responses