Patient experience survey

1799

Happy Clients

2126

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

91.11%

2126 Total Patient Responses

Overall Experience Score

8.46/10

2126 Total Patient Responses

Admission staff

Score: 96.65/100

  • Yes

  • No

2174 Total Patient Responses

Nursing staff

Score: 90.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2718 Total Patient Responses

Doctors

Score: 93.95/100

  • Always

  • Usually

  • Sometimes

  • Never

2490 Total Patient Responses

Pain management

Score: 93.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2213 Total Patient Responses

Hospital environment

Score: 89.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2751 Total Patient Responses

Responsiveness of staff

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

2253 Total Patient Responses

Medication information

Score: 81.92/100

  • Always

  • Usually

  • Sometimes

  • Never

2436 Total Patient Responses

Food

Score: 88.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2628 Total Patient Responses

Discharge information

Score: 74.06/100

  • Yes

  • No

2529 Total Patient Responses

Likely To Recommend Hospital

84.17%

897 Total Patient Responses

Overall Experience Score

7.73/10

897 Total Patient Responses

Reception staff

Score: 95.68/100

880 Total Patient Responses

Nursing staff

Score: 93.04/100

1007 Total Patient Responses

Doctors

Score: 88.68/100

946 Total Patient Responses

Pain management

Score: 87.57/100

837 Total Patient Responses

Emergency Unit environment

Score: 96.47/100

878 Total Patient Responses

Responsiveness of staff

Score: 89.16/100

849 Total Patient Responses

Medication information

Score: 86.35/100

813 Total Patient Responses

Prioritisation

Score: 76.94/100

1092 Total Patient Responses