Patient experience survey

1917

Happy Clients

2255

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-09-02 - 2025-09-02

Likely To Recommend Hospital

91.18%

2255 Total Patient Responses

Overall Experience Score

8.5/10

2255 Total Patient Responses

Admission staff

Score: 96.59/100

  • Yes

  • No

2296 Total Patient Responses

Nursing staff

Score: 90.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2866 Total Patient Responses

Doctors

Score: 94.04/100

  • Always

  • Usually

  • Sometimes

  • Never

2632 Total Patient Responses

Pain management

Score: 93.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2358 Total Patient Responses

Hospital environment

Score: 89.69/100

  • Always

  • Usually

  • Sometimes

  • Never

2886 Total Patient Responses

Responsiveness of staff

Score: 89.51/100

  • Always

  • Usually

  • Sometimes

  • Never

2378 Total Patient Responses

Medication information

Score: 82.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2584 Total Patient Responses

Food

Score: 88.13/100

  • Always

  • Usually

  • Sometimes

  • Never

2796 Total Patient Responses

Discharge information

Score: 74.15/100

  • Yes

  • No

2683 Total Patient Responses

Likely To Recommend Hospital

84.33%

906 Total Patient Responses

Overall Experience Score

7.76/10

906 Total Patient Responses

Reception staff

Score: 94.97/100

895 Total Patient Responses

Nursing staff

Score: 92.76/100

1018 Total Patient Responses

Doctors

Score: 88.26/100

957 Total Patient Responses

Pain management

Score: 87.91/100

852 Total Patient Responses

Emergency Unit environment

Score: 96.51/100

888 Total Patient Responses

Responsiveness of staff

Score: 89.15/100

848 Total Patient Responses

Medication information

Score: 85.56/100

831 Total Patient Responses

Prioritisation

Score: 77.35/100

1096 Total Patient Responses