Patient experience survey

1830

Happy Clients

2170

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-10-30 - 2025-10-30

Likely To Recommend Hospital

91.06%

2170 Total Patient Responses

Overall Experience Score

8.44/10

2170 Total Patient Responses

Admission staff

Score: 96.74/100

  • Yes

  • No

2219 Total Patient Responses

Nursing staff

Score: 90.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2779 Total Patient Responses

Doctors

Score: 93.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2544 Total Patient Responses

Pain management

Score: 93.21/100

  • Always

  • Usually

  • Sometimes

  • Never

2260 Total Patient Responses

Hospital environment

Score: 89.27/100

  • Always

  • Usually

  • Sometimes

  • Never

2802 Total Patient Responses

Responsiveness of staff

Score: 89.49/100

  • Always

  • Usually

  • Sometimes

  • Never

2289 Total Patient Responses

Medication information

Score: 81.94/100

  • Always

  • Usually

  • Sometimes

  • Never

2492 Total Patient Responses

Food

Score: 88.25/100

  • Always

  • Usually

  • Sometimes

  • Never

2685 Total Patient Responses

Discharge information

Score: 73.82/100

  • Yes

  • No

2580 Total Patient Responses

Likely To Recommend Hospital

83.7%

896 Total Patient Responses

Overall Experience Score

7.71/10

896 Total Patient Responses

Reception staff

Score: 95.35/100

882 Total Patient Responses

Nursing staff

Score: 92.73/100

1010 Total Patient Responses

Doctors

Score: 88.22/100

947 Total Patient Responses

Pain management

Score: 87.32/100

836 Total Patient Responses

Emergency Unit environment

Score: 96.36/100

878 Total Patient Responses

Responsiveness of staff

Score: 88.65/100

846 Total Patient Responses

Medication information

Score: 86.19/100

811 Total Patient Responses

Prioritisation

Score: 76.63/100

1090 Total Patient Responses