Patient experience survey

1713

Happy Clients

2026

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-01-28 - 2026-01-28

Likely To Recommend Hospital

91.06%

2025 Total Patient Responses

Overall Experience Score

8.46/10

2026 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

2077 Total Patient Responses

Nursing staff

Score: 90.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2598 Total Patient Responses

Doctors

Score: 93.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2381 Total Patient Responses

Pain management

Score: 92.74/100

  • Always

  • Usually

  • Sometimes

  • Never

2100 Total Patient Responses

Hospital environment

Score: 88.40/100

  • Always

  • Usually

  • Sometimes

  • Never

2652 Total Patient Responses

Responsiveness of staff

Score: 89.34/100

  • Always

  • Usually

  • Sometimes

  • Never

2144 Total Patient Responses

Medication information

Score: 81.82/100

  • Always

  • Usually

  • Sometimes

  • Never

2323 Total Patient Responses

Food

Score: 87.97/100

  • Always

  • Usually

  • Sometimes

  • Never

2514 Total Patient Responses

Discharge information

Score: 74.16/100

  • Yes

  • No

2421 Total Patient Responses

Likely To Recommend Hospital

85.09%

852 Total Patient Responses

Overall Experience Score

7.66/10

852 Total Patient Responses

Reception staff

Score: 96.31/100

839 Total Patient Responses

Nursing staff

Score: 93.75/100

947 Total Patient Responses

Doctors

Score: 87.71/100

899 Total Patient Responses

Pain management

Score: 88.32/100

796 Total Patient Responses

Emergency Unit environment

Score: 96.89/100

836 Total Patient Responses

Responsiveness of staff

Score: 90.22/100

818 Total Patient Responses

Medication information

Score: 86.66/100

772 Total Patient Responses

Prioritisation

Score: 77.26/100

1042 Total Patient Responses