Patient experience survey

2091

Happy Clients

2474

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

90.83%

2474 Total Patient Responses

Overall Experience Score

8.45/10

2474 Total Patient Responses

Admission staff

Score: 96.47/100

  • Yes

  • No

2527 Total Patient Responses

Nursing staff

Score: 90.16/100

  • Always

  • Usually

  • Sometimes

  • Never

3115 Total Patient Responses

Doctors

Score: 93.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2875 Total Patient Responses

Pain management

Score: 93.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2576 Total Patient Responses

Hospital environment

Score: 89.74/100

  • Always

  • Usually

  • Sometimes

  • Never

3132 Total Patient Responses

Responsiveness of staff

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2596 Total Patient Responses

Medication information

Score: 80.83/100

  • Always

  • Usually

  • Sometimes

  • Never

2853 Total Patient Responses

Food

Score: 87.45/100

  • Always

  • Usually

  • Sometimes

  • Never

3069 Total Patient Responses

Discharge information

Score: 73.38/100

  • Yes

  • No

2965 Total Patient Responses

Likely To Recommend Hospital

82.58%

907 Total Patient Responses

Overall Experience Score

7.64/10

907 Total Patient Responses

Reception staff

Score: 94.88/100

899 Total Patient Responses

Nursing staff

Score: 92.14/100

1013 Total Patient Responses

Doctors

Score: 87.50/100

953 Total Patient Responses

Pain management

Score: 85.53/100

850 Total Patient Responses

Emergency Unit environment

Score: 95.61/100

889 Total Patient Responses

Responsiveness of staff

Score: 88.06/100

846 Total Patient Responses

Medication information

Score: 84.19/100

835 Total Patient Responses

Prioritisation

Score: 75.53/100

1092 Total Patient Responses