Patient experience survey

1458

Happy Clients

1748

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-07-27 - 2026-07-27

Likely To Recommend Hospital

89.58%

1747 Total Patient Responses

Overall Experience Score

8.34/10

1748 Total Patient Responses

Admission staff

Score: 96.63/100

  • Yes

  • No

1803 Total Patient Responses

Nursing staff

Score: 89.21/100

  • Always

  • Usually

  • Sometimes

  • Never

2229 Total Patient Responses

Doctors

Score: 93.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2014 Total Patient Responses

Pain management

Score: 93.17/100

  • Always

  • Usually

  • Sometimes

  • Never

1817 Total Patient Responses

Hospital environment

Score: 87.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2323 Total Patient Responses

Responsiveness of staff

Score: 88.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1815 Total Patient Responses

Medication information

Score: 80.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1989 Total Patient Responses

Food

Score: 85.98/100

  • Always

  • Usually

  • Sometimes

  • Never

2177 Total Patient Responses

Discharge information

Score: 73.23/100

  • Yes

  • No

2096 Total Patient Responses

Likely To Recommend Hospital

84.26%

807 Total Patient Responses

Overall Experience Score

7.57/10

807 Total Patient Responses

Reception staff

Score: 96.84/100

790 Total Patient Responses

Nursing staff

Score: 94.58/100

876 Total Patient Responses

Doctors

Score: 86.60/100

856 Total Patient Responses

Pain management

Score: 88.26/100

758 Total Patient Responses

Emergency Unit environment

Score: 96.11/100

796 Total Patient Responses

Responsiveness of staff

Score: 90.85/100

776 Total Patient Responses

Medication information

Score: 87.41/100

723 Total Patient Responses

Prioritisation

Score: 78.58/100

984 Total Patient Responses