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Patient experience survey

1521

Happy Clients

1818

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2025-06-27 - 2026-06-27

Likely To Recommend Hospital

89.92%

1817 Total Patient Responses

Overall Experience Score

8.37/10

1818 Total Patient Responses

Admission staff

Score: 96.61/100

  • Yes

  • No

1872 Total Patient Responses

Nursing staff

Score: 89.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2313 Total Patient Responses

Doctors

Score: 93.57/100

  • Always

  • Usually

  • Sometimes

  • Never

2100 Total Patient Responses

Pain management

Score: 93.34/100

  • Always

  • Usually

  • Sometimes

  • Never

1893 Total Patient Responses

Hospital environment

Score: 87.76/100

  • Always

  • Usually

  • Sometimes

  • Never

2411 Total Patient Responses

Responsiveness of staff

Score: 88.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1901 Total Patient Responses

Medication information

Score: 80.75/100

  • Always

  • Usually

  • Sometimes

  • Never

2071 Total Patient Responses

Food

Score: 86.33/100

  • Always

  • Usually

  • Sometimes

  • Never

2250 Total Patient Responses

Discharge information

Score: 73.29/100

  • Yes

  • No

2179 Total Patient Responses

Likely To Recommend Hospital

84.43%

822 Total Patient Responses

Overall Experience Score

7.6/10

822 Total Patient Responses

Reception staff

Score: 96.40/100

805 Total Patient Responses

Nursing staff

Score: 94.35/100

896 Total Patient Responses

Doctors

Score: 86.27/100

869 Total Patient Responses

Pain management

Score: 87.84/100

773 Total Patient Responses

Emergency Unit environment

Score: 96.79/100

811 Total Patient Responses

Responsiveness of staff

Score: 90.75/100

789 Total Patient Responses

Medication information

Score: 87.35/100

735 Total Patient Responses

Prioritisation

Score: 78.66/100

1000 Total Patient Responses