×

Patient experience survey

1982

Happy Clients

2337

Surveys Completed

Life Springs Parkland Hospital

Reporting Period: 2024-07-22 - 2025-07-22

Likely To Recommend Hospital

90.88%

2337 Total Patient Responses

Overall Experience Score

8.49/10

2337 Total Patient Responses

Admission staff

Score: 96.32/100

  • Yes

  • No

2384 Total Patient Responses

Nursing staff

Score: 90.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2964 Total Patient Responses

Doctors

Score: 94.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2726 Total Patient Responses

Pain management

Score: 93.07/100

  • Always

  • Usually

  • Sometimes

  • Never

2452 Total Patient Responses

Hospital environment

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2994 Total Patient Responses

Responsiveness of staff

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2455 Total Patient Responses

Medication information

Score: 81.91/100

  • Always

  • Usually

  • Sometimes

  • Never

2694 Total Patient Responses

Food

Score: 87.42/100

  • Always

  • Usually

  • Sometimes

  • Never

2905 Total Patient Responses

Discharge information

Score: 73.49/100

  • Yes

  • No

2794 Total Patient Responses

Likely To Recommend Hospital

82.19%

893 Total Patient Responses

Overall Experience Score

7.58/10

893 Total Patient Responses

Reception staff

Score: 94.90/100

883 Total Patient Responses

Nursing staff

Score: 91.91/100

1007 Total Patient Responses

Doctors

Score: 87.15/100

941 Total Patient Responses

Pain management

Score: 86.40/100

838 Total Patient Responses

Emergency Unit environment

Score: 95.89/100

875 Total Patient Responses

Responsiveness of staff

Score: 87.67/100

827 Total Patient Responses

Medication information

Score: 84.59/100

824 Total Patient Responses

Prioritisation

Score: 75.24/100

1082 Total Patient Responses