Patient experience survey

551

Happy Clients

672

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2019-11-29 - 2020-11-29

Likely To Recommend Hospital

84.63%

672 Total Patient Responses

Overall Experience Score

8.12/10

672 Total Patient Responses

Admission Staff

Score: 96.88/100

  • Yes

  • No

664 Total Patient Responses

Nursing Staff

Score: 86.03/100

671 Total Patient Responses

Doctors

Score: 94.25/100

661 Total Patient Responses

Pain Management

Score: 89.37/100

619 Total Patient Responses

Hospital Environment

Score: 83.82/100

653 Total Patient Responses

Responsiveness of Staff

Score: 81.19/100

534 Total Patient Responses

Medication Information

Score: 71.32/100

576 Total Patient Responses

Food

Score: 85.22/100

640 Total Patient Responses

Discharge Information

Score: 66.52/100

672 Total Patient Responses

Likely To Recommend Hospital

86.75%

327 Total Patient Responses

Overall Experience Score

8.44/10

327 Total Patient Responses

Reception Staff

Score: 95.99/100

324 Total Patient Responses

Nursing Staff

Score: 94.81/100

325 Total Patient Responses

Doctors

Score: 92.31/100

323 Total Patient Responses

Pain Management

Score: 92.56/100

309 Total Patient Responses

Emergency Unit Environment

Score: 97.83/100

322 Total Patient Responses

Responsiveness of Staff

Score: 93.77/100

305 Total Patient Responses

Medication Information

Score: 91.42/100

303 Total Patient Responses

PRIORITISATION

Score: 83.46/100

326 Total Patient Responses