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Patient experience survey

1201

Happy Clients

1407

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-08-07 - 2026-08-07

Likely To Recommend Hospital

92.75%

1407 Total Patient Responses

Overall Experience Score

8.54/10

1407 Total Patient Responses

Admission staff

Score: 96.77/100

  • Yes

  • No

1440 Total Patient Responses

Nursing staff

Score: 90.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1770 Total Patient Responses

Doctors

Score: 95.45/100

  • Always

  • Usually

  • Sometimes

  • Never

1608 Total Patient Responses

Pain management

Score: 91.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1430 Total Patient Responses

Hospital environment

Score: 89.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1717 Total Patient Responses

Responsiveness of staff

Score: 88.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1326 Total Patient Responses

Medication information

Score: 80.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1506 Total Patient Responses

Food

Score: 85.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1709 Total Patient Responses

Discharge information

Score: 76.76/100

  • Yes

  • No

1667 Total Patient Responses

Likely To Recommend Hospital

86.23%

741 Total Patient Responses

Overall Experience Score

8.24/10

741 Total Patient Responses

Reception staff

Score: 96.33/100

736 Total Patient Responses

Nursing staff

Score: 94.17/100

788 Total Patient Responses

Doctors

Score: 89.34/100

758 Total Patient Responses

Pain management

Score: 89.46/100

683 Total Patient Responses

Emergency Unit environment

Score: 95.56/100

720 Total Patient Responses

Responsiveness of staff

Score: 92.73/100

688 Total Patient Responses

Medication information

Score: 89.12/100

662 Total Patient Responses

Prioritisation

Score: 82.26/100

855 Total Patient Responses