Patient experience survey

1008

Happy Clients

1194

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2018-05-25 - 2019-05-25

Likely To Recommend Hospital

87.00%

1194 Total Patient Responses

Overall Experience Score

8.36/10

1194 Total Patient Responses

Admission Staff

Score: 96.90/100

  • Yes

  • No

1184 Total Patient Responses

Nursing Staff

Score: 88.89/100

1193 Total Patient Responses

Doctors

Score: 93.87/100

1173 Total Patient Responses

Pain Management

Score: 89.44/100

1107 Total Patient Responses

Hospital Environment

Score: 86.39/100

1157 Total Patient Responses

Responsiveness of Staff

Score: 85.21/100

955 Total Patient Responses

Medication Information

Score: 75.79/100

1022 Total Patient Responses

Food

Score: 85.28/100

1117 Total Patient Responses

Discharge Information

Score: 68.80/100

1194 Total Patient Responses

Likely To Recommend Hospital

85.47%

399 Total Patient Responses

Overall Experience Score

8.26/10

399 Total Patient Responses

Reception Staff

Score: 95.19/100

395 Total Patient Responses

Nursing Staff

Score: 95.83/100

396 Total Patient Responses

Doctors

Score: 92.45/100

386 Total Patient Responses

Pain Management

Score: 91.01/100

367 Total Patient Responses

Emergency Unit Environment

Score: 96.89/100

386 Total Patient Responses

Responsiveness of Staff

Score: 92.95/100

369 Total Patient Responses

Medication Information

Score: 93.59/100

359 Total Patient Responses

PRIORITISATION

Score: 79.02/100

392 Total Patient Responses