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Patient experience survey

1187

Happy Clients

1399

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-07-19 - 2026-07-19

Likely To Recommend Hospital

92.85%

1399 Total Patient Responses

Overall Experience Score

8.48/10

1399 Total Patient Responses

Admission staff

Score: 96.89/100

  • Yes

  • No

1429 Total Patient Responses

Nursing staff

Score: 89.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1760 Total Patient Responses

Doctors

Score: 95.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1598 Total Patient Responses

Pain management

Score: 91.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1419 Total Patient Responses

Hospital environment

Score: 88.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1707 Total Patient Responses

Responsiveness of staff

Score: 88.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1325 Total Patient Responses

Medication information

Score: 80.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1494 Total Patient Responses

Food

Score: 85.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1709 Total Patient Responses

Discharge information

Score: 76.27/100

  • Yes

  • No

1661 Total Patient Responses

Likely To Recommend Hospital

86.56%

744 Total Patient Responses

Overall Experience Score

8.26/10

744 Total Patient Responses

Reception staff

Score: 96.08/100

739 Total Patient Responses

Nursing staff

Score: 94.13/100

792 Total Patient Responses

Doctors

Score: 89.63/100

761 Total Patient Responses

Pain management

Score: 89.52/100

687 Total Patient Responses

Emergency Unit environment

Score: 95.58/100

724 Total Patient Responses

Responsiveness of staff

Score: 92.47/100

691 Total Patient Responses

Medication information

Score: 89.29/100

663 Total Patient Responses

Prioritisation

Score: 82.18/100

862 Total Patient Responses