Patient experience survey

1159

Happy Clients

1343

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2018-11-17 - 2019-11-17

Likely To Recommend Hospital

87.07%

1343 Total Patient Responses

Overall Experience Score

8.37/10

1343 Total Patient Responses

Admission Staff

Score: 97.40/100

  • Yes

  • No

1331 Total Patient Responses

Nursing Staff

Score: 88.55/100

1341 Total Patient Responses

Doctors

Score: 94.45/100

1319 Total Patient Responses

Pain Management

Score: 89.01/100

1237 Total Patient Responses

Hospital Environment

Score: 86.02/100

1301 Total Patient Responses

Responsiveness of Staff

Score: 85.18/100

1044 Total Patient Responses

Medication Information

Score: 75.27/100

1137 Total Patient Responses

Food

Score: 85.50/100

1255 Total Patient Responses

Discharge Information

Score: 68.35/100

1343 Total Patient Responses

Likely To Recommend Hospital

84.59%

426 Total Patient Responses

Overall Experience Score

8.12/10

426 Total Patient Responses

Reception Staff

Score: 94.52/100

420 Total Patient Responses

Nursing Staff

Score: 94.91/100

421 Total Patient Responses

Doctors

Score: 91.92/100

412 Total Patient Responses

Pain Management

Score: 91.14/100

395 Total Patient Responses

Emergency Unit Environment

Score: 96.60/100

412 Total Patient Responses

Responsiveness of Staff

Score: 91.30/100

391 Total Patient Responses

Medication Information

Score: 94.24/100

382 Total Patient Responses

PRIORITISATION

Score: 78.19/100

421 Total Patient Responses