Patient experience survey

606

Happy Clients

729

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2020-10-16 - 2021-10-16

Likely To Recommend Hospital

85.28%

729 Total Patient Responses

Overall Experience Score

8.28/10

729 Total Patient Responses

Admission Staff

Score: 96.35/100

  • Yes

  • No

721 Total Patient Responses

Nursing Staff

Score: 87.00/100

729 Total Patient Responses

Doctors

Score: 94.51/100

720 Total Patient Responses

Pain Management

Score: 90.15/100

661 Total Patient Responses

Hospital Environment

Score: 85.76/100

705 Total Patient Responses

Responsiveness of Staff

Score: 84.01/100

594 Total Patient Responses

Medication Information

Score: 72.90/100

624 Total Patient Responses

Food

Score: 84.73/100

695 Total Patient Responses

Discharge Information

Score: 67.08/100

729 Total Patient Responses

Likely To Recommend Hospital

86.74%

367 Total Patient Responses

Overall Experience Score

8.38/10

367 Total Patient Responses

Reception Staff

Score: 94.49/100

363 Total Patient Responses

Nursing Staff

Score: 95.07/100

364 Total Patient Responses

Doctors

Score: 92.14/100

355 Total Patient Responses

Pain Management

Score: 90.62/100

341 Total Patient Responses

Emergency Unit Environment

Score: 97.79/100

362 Total Patient Responses

Responsiveness of Staff

Score: 92.06/100

340 Total Patient Responses

Medication Information

Score: 92.22/100

334 Total Patient Responses

PRIORITISATION

Score: 83.14/100

364 Total Patient Responses