Patient experience survey

1171

Happy Clients

1372

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-11-10 - 2026-11-10

Likely To Recommend Hospital

93%

1372 Total Patient Responses

Overall Experience Score

8.54/10

1372 Total Patient Responses

Admission staff

Score: 96.99/100

  • Yes

  • No

1396 Total Patient Responses

Nursing staff

Score: 91.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1720 Total Patient Responses

Doctors

Score: 95.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1555 Total Patient Responses

Pain management

Score: 92.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1400 Total Patient Responses

Hospital environment

Score: 88.99/100

  • Always

  • Usually

  • Sometimes

  • Never

1688 Total Patient Responses

Responsiveness of staff

Score: 88.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1291 Total Patient Responses

Medication information

Score: 80.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1473 Total Patient Responses

Food

Score: 82.09/100

  • Always

  • Yes

  • No

  • Usually

  • Sometimes

  • Never

1629 Total Patient Responses

Discharge information

Score: 76.20/100

  • Yes

  • No

1617 Total Patient Responses

Likely To Recommend Hospital

86.38%

690 Total Patient Responses

Overall Experience Score

8.17/10

690 Total Patient Responses

Reception staff

Score: 96.49/100

684 Total Patient Responses

Nursing staff

Score: 93.97/100

735 Total Patient Responses

Doctors

Score: 89.52/100

698 Total Patient Responses

Pain management

Score: 89.66/100

638 Total Patient Responses

Emergency Unit environment

Score: 96.41/100

668 Total Patient Responses

Responsiveness of staff

Score: 91.91/100

643 Total Patient Responses

Medication information

Score: 89.40/100

604 Total Patient Responses

Prioritisation

Score: 82.57/100

788 Total Patient Responses