Patient experience survey

1099

Happy Clients

1296

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2017-09-24 - 2018-09-24

Likely To Recommend Hospital

87.09%

1296 Total Patient Responses

Overall Experience Score

8.35/10

1296 Total Patient Responses

Admission Staff

Score: 97.09/100

  • Yes

  • No

1284 Total Patient Responses

Nursing Staff

Score: 89.26/100

1296 Total Patient Responses

Doctors

Score: 94.06/100

1282 Total Patient Responses

Pain Management

Score: 89.99/100

1181 Total Patient Responses

Hospital Environment

Score: 84.93/100

1256 Total Patient Responses

Responsiveness of Staff

Score: 86.47/100

1026 Total Patient Responses

Medication Information

Score: 76.70/100

1117 Total Patient Responses

Food

Score: 81.72/100

1224 Total Patient Responses

Discharge Information

Score: 69.44/100

1296 Total Patient Responses

Likely To Recommend Hospital

84.92%

411 Total Patient Responses

Overall Experience Score

8.20/10

411 Total Patient Responses

Reception Staff

Score: 95.83/100

408 Total Patient Responses

Nursing Staff

Score: 95.43/100

409 Total Patient Responses

Doctors

Score: 91.75/100

401 Total Patient Responses

Pain Management

Score: 92.06/100

378 Total Patient Responses

Emergency Unit Environment

Score: 97.76/100

401 Total Patient Responses

Responsiveness of Staff

Score: 93.96/100

381 Total Patient Responses

Medication Information

Score: 92.60/100

365 Total Patient Responses

PRIORITISATION

Score: 79.34/100

405 Total Patient Responses