Patient experience survey

1192

Happy Clients

1399

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-10-20 - 2026-10-20

Likely To Recommend Hospital

92.71%

1399 Total Patient Responses

Overall Experience Score

8.52/10

1399 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

1429 Total Patient Responses

Nursing staff

Score: 90.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1759 Total Patient Responses

Doctors

Score: 95.64/100

  • Always

  • Usually

  • Sometimes

  • Never

1595 Total Patient Responses

Pain management

Score: 91.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1423 Total Patient Responses

Hospital environment

Score: 88.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1715 Total Patient Responses

Responsiveness of staff

Score: 88.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1316 Total Patient Responses

Medication information

Score: 80.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1499 Total Patient Responses

Food

Score: 84.52/100

  • Always

  • Usually

  • Sometimes

  • Never

1706 Total Patient Responses

Discharge information

Score: 76.66/100

  • Yes

  • No

1644 Total Patient Responses

Likely To Recommend Hospital

87.48%

711 Total Patient Responses

Overall Experience Score

8.35/10

711 Total Patient Responses

Reception staff

Score: 96.89/100

707 Total Patient Responses

Nursing staff

Score: 94.47/100

759 Total Patient Responses

Doctors

Score: 89.68/100

728 Total Patient Responses

Pain management

Score: 91.20/100

659 Total Patient Responses

Emergency Unit environment

Score: 96.67/100

691 Total Patient Responses

Responsiveness of staff

Score: 93.37/100

664 Total Patient Responses

Medication information

Score: 90.22/100

634 Total Patient Responses

Prioritisation

Score: 83.63/100

815 Total Patient Responses