Patient experience survey

491

Happy Clients

596

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2020-03-03 - 2021-03-03

Likely To Recommend Hospital

84.68%

596 Total Patient Responses

Overall Experience Score

8.14/10

596 Total Patient Responses

Admission Staff

Score: 95.20/100

  • Yes

  • No

590 Total Patient Responses

Nursing Staff

Score: 86.15/100

596 Total Patient Responses

Doctors

Score: 93.99/100

588 Total Patient Responses

Pain Management

Score: 89.00/100

553 Total Patient Responses

Hospital Environment

Score: 84.98/100

574 Total Patient Responses

Responsiveness of Staff

Score: 81.67/100

484 Total Patient Responses

Medication Information

Score: 70.91/100

506 Total Patient Responses

Food

Score: 84.93/100

567 Total Patient Responses

Discharge Information

Score: 67.28/100

596 Total Patient Responses

Likely To Recommend Hospital

86.67%

295 Total Patient Responses

Overall Experience Score

8.39/10

295 Total Patient Responses

Reception Staff

Score: 95.56/100

293 Total Patient Responses

Nursing Staff

Score: 95.20/100

294 Total Patient Responses

Doctors

Score: 93.58/100

288 Total Patient Responses

Pain Management

Score: 91.30/100

276 Total Patient Responses

Emergency Unit Environment

Score: 96.58/100

292 Total Patient Responses

Responsiveness of Staff

Score: 92.25/100

271 Total Patient Responses

Medication Information

Score: 91.11/100

270 Total Patient Responses

PRIORITISATION

Score: 81.17/100

294 Total Patient Responses