Patient experience survey

525

Happy Clients

626

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2021-01-18 - 2022-01-18

Likely To Recommend Hospital

85.04%

626 Total Patient Responses

Overall Experience Score

8.28/10

626 Total Patient Responses

Admission Staff

Score: 96.07/100

  • Yes

  • No

620 Total Patient Responses

Nursing Staff

Score: 86.45/100

626 Total Patient Responses

Doctors

Score: 94.40/100

618 Total Patient Responses

Pain Management

Score: 90.04/100

572 Total Patient Responses

Hospital Environment

Score: 85.47/100

605 Total Patient Responses

Responsiveness of Staff

Score: 84.53/100

520 Total Patient Responses

Medication Information

Score: 73.28/100

532 Total Patient Responses

Food

Score: 84.14/100

593 Total Patient Responses

Discharge Information

Score: 67.25/100

626 Total Patient Responses

Likely To Recommend Hospital

85.56%

307 Total Patient Responses

Overall Experience Score

8.30/10

307 Total Patient Responses

Reception Staff

Score: 95.05/100

303 Total Patient Responses

Nursing Staff

Score: 94.68/100

305 Total Patient Responses

Doctors

Score: 90.30/100

298 Total Patient Responses

Pain Management

Score: 90.78/100

282 Total Patient Responses

Emergency Unit Environment

Score: 98.01/100

301 Total Patient Responses

Responsiveness of Staff

Score: 93.40/100

288 Total Patient Responses

Medication Information

Score: 92.50/100

280 Total Patient Responses

PRIORITISATION

Score: 85.28/100

303 Total Patient Responses