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Patient experience survey

1442

Happy Clients

1694

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-07-15 - 2025-07-15

Likely To Recommend Hospital

92.09%

1694 Total Patient Responses

Overall Experience Score

8.51/10

1694 Total Patient Responses

Admission staff

Score: 96.65/100

  • Yes

  • No

1718 Total Patient Responses

Nursing staff

Score: 89.77/100

  • Always

  • Usually

  • Sometimes

  • Never

2143 Total Patient Responses

Doctors

Score: 95.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1939 Total Patient Responses

Pain management

Score: 93.01/100

  • Always

  • Usually

  • Sometimes

  • Never

1676 Total Patient Responses

Hospital environment

Score: 89.15/100

  • Always

  • Usually

  • Sometimes

  • Never

2092 Total Patient Responses

Responsiveness of staff

Score: 87.83/100

  • Always

  • Usually

  • Sometimes

  • Never

1625 Total Patient Responses

Medication information

Score: 77.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1805 Total Patient Responses

Food

Score: 84.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2015 Total Patient Responses

Discharge information

Score: 74.76/100

  • Yes

  • No

2017 Total Patient Responses

Likely To Recommend Hospital

86.23%

806 Total Patient Responses

Overall Experience Score

8.02/10

806 Total Patient Responses

Reception staff

Score: 96.36/100

797 Total Patient Responses

Nursing staff

Score: 93.67/100

861 Total Patient Responses

Doctors

Score: 88.45/100

816 Total Patient Responses

Pain management

Score: 88.95/100

751 Total Patient Responses

Emergency Unit environment

Score: 96.24/100

797 Total Patient Responses

Responsiveness of staff

Score: 91.53/100

756 Total Patient Responses

Medication information

Score: 88.46/100

728 Total Patient Responses

Prioritisation

Score: 80.17/100

971 Total Patient Responses