Patient experience survey

1067

Happy Clients

1242

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2018-09-16 - 2019-09-16

Likely To Recommend Hospital

87.34%

1242 Total Patient Responses

Overall Experience Score

8.39/10

1242 Total Patient Responses

Admission Staff

Score: 97.59/100

  • Yes

  • No

1231 Total Patient Responses

Nursing Staff

Score: 88.83/100

1241 Total Patient Responses

Doctors

Score: 94.56/100

1224 Total Patient Responses

Pain Management

Score: 89.46/100

1153 Total Patient Responses

Hospital Environment

Score: 86.57/100

1200 Total Patient Responses

Responsiveness of Staff

Score: 85.20/100

973 Total Patient Responses

Medication Information

Score: 75.73/100

1061 Total Patient Responses

Food

Score: 85.39/100

1157 Total Patient Responses

Discharge Information

Score: 68.04/100

1242 Total Patient Responses

Likely To Recommend Hospital

84.01%

419 Total Patient Responses

Overall Experience Score

8.06/10

419 Total Patient Responses

Reception Staff

Score: 94.92/100

413 Total Patient Responses

Nursing Staff

Score: 94.28/100

415 Total Patient Responses

Doctors

Score: 91.29/100

405 Total Patient Responses

Pain Management

Score: 89.92/100

387 Total Patient Responses

Emergency Unit Environment

Score: 96.81/100

408 Total Patient Responses

Responsiveness of Staff

Score: 90.65/100

385 Total Patient Responses

Medication Information

Score: 93.30/100

373 Total Patient Responses

PRIORITISATION

Score: 77.28/100

414 Total Patient Responses