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Patient experience survey

1175

Happy Clients

1381

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-08-28 - 2026-08-28

Likely To Recommend Hospital

92.76%

1381 Total Patient Responses

Overall Experience Score

8.51/10

1381 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

1415 Total Patient Responses

Nursing staff

Score: 90.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1741 Total Patient Responses

Doctors

Score: 95.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1585 Total Patient Responses

Pain management

Score: 91.77/100

  • Always

  • Usually

  • Sometimes

  • Never

1407 Total Patient Responses

Hospital environment

Score: 88.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1693 Total Patient Responses

Responsiveness of staff

Score: 88.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1305 Total Patient Responses

Medication information

Score: 80.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1482 Total Patient Responses

Food

Score: 85.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1680 Total Patient Responses

Discharge information

Score: 76.68/100

  • Yes

  • No

1631 Total Patient Responses

Likely To Recommend Hospital

86.78%

711 Total Patient Responses

Overall Experience Score

8.29/10

711 Total Patient Responses

Reception staff

Score: 96.32/100

706 Total Patient Responses

Nursing staff

Score: 94.18/100

756 Total Patient Responses

Doctors

Score: 89.13/100

729 Total Patient Responses

Pain management

Score: 89.68/100

659 Total Patient Responses

Emergency Unit environment

Score: 95.65/100

690 Total Patient Responses

Responsiveness of staff

Score: 92.60/100

662 Total Patient Responses

Medication information

Score: 88.84/100

636 Total Patient Responses

Prioritisation

Score: 82.65/100

820 Total Patient Responses