Patient experience survey

1522

Happy Clients

1805

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

92.41%

1805 Total Patient Responses

Overall Experience Score

8.43/10

1805 Total Patient Responses

Admission staff

Score: 96.82/100

  • Yes

  • No

1843 Total Patient Responses

Nursing staff

Score: 89.35/100

  • Always

  • Usually

  • Sometimes

  • Never

2284 Total Patient Responses

Doctors

Score: 95.38/100

  • Always

  • Usually

  • Sometimes

  • Never

2065 Total Patient Responses

Pain management

Score: 91.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1766 Total Patient Responses

Hospital environment

Score: 88.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2251 Total Patient Responses

Responsiveness of staff

Score: 86.13/100

  • Always

  • Usually

  • Sometimes

  • Never

1725 Total Patient Responses

Medication information

Score: 75.12/100

  • Always

  • Usually

  • Sometimes

  • Never

1899 Total Patient Responses

Food

Score: 83.28/100

  • Always

  • Usually

  • Sometimes

  • Never

2182 Total Patient Responses

Discharge information

Score: 72.22/100

  • Yes

  • No

2172 Total Patient Responses

Likely To Recommend Hospital

87.18%

889 Total Patient Responses

Overall Experience Score

8.22/10

889 Total Patient Responses

Reception staff

Score: 95.69/100

882 Total Patient Responses

Nursing staff

Score: 94.58/100

944 Total Patient Responses

Doctors

Score: 88.96/100

902 Total Patient Responses

Pain management

Score: 89.69/100

834 Total Patient Responses

Emergency Unit environment

Score: 97.25/100

874 Total Patient Responses

Responsiveness of staff

Score: 92.00/100

838 Total Patient Responses

Medication information

Score: 92.22/100

797 Total Patient Responses

Prioritisation

Score: 80.77/100

1071 Total Patient Responses