Patient experience survey

510

Happy Clients

631

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2020-05-15 - 2021-05-15

Likely To Recommend Hospital

84.42%

631 Total Patient Responses

Overall Experience Score

8.15/10

631 Total Patient Responses

Admission Staff

Score: 95.63/100

  • Yes

  • No

625 Total Patient Responses

Nursing Staff

Score: 86.16/100

631 Total Patient Responses

Doctors

Score: 94.34/100

625 Total Patient Responses

Pain Management

Score: 89.44/100

573 Total Patient Responses

Hospital Environment

Score: 84.46/100

611 Total Patient Responses

Responsiveness of Staff

Score: 81.51/100

511 Total Patient Responses

Medication Information

Score: 72.11/100

532 Total Patient Responses

Food

Score: 84.68/100

598 Total Patient Responses

Discharge Information

Score: 66.80/100

631 Total Patient Responses

Likely To Recommend Hospital

87.19%

294 Total Patient Responses

Overall Experience Score

8.48/10

294 Total Patient Responses

Reception Staff

Score: 95.22/100

293 Total Patient Responses

Nursing Staff

Score: 95.86/100

293 Total Patient Responses

Doctors

Score: 93.18/100

286 Total Patient Responses

Pain Management

Score: 91.18/100

272 Total Patient Responses

Emergency Unit Environment

Score: 97.94/100

291 Total Patient Responses

Responsiveness of Staff

Score: 93.09/100

275 Total Patient Responses

Medication Information

Score: 91.70/100

265 Total Patient Responses

PRIORITISATION

Score: 82.76/100

294 Total Patient Responses