Patient experience survey

672

Happy Clients

800

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2019-09-22 - 2020-09-22

Likely To Recommend Hospital

85.17%

800 Total Patient Responses

Overall Experience Score

8.23/10

800 Total Patient Responses

Admission Staff

Score: 97.01/100

  • Yes

  • No

792 Total Patient Responses

Nursing Staff

Score: 86.81/100

798 Total Patient Responses

Doctors

Score: 94.18/100

785 Total Patient Responses

Pain Management

Score: 89.14/100

728 Total Patient Responses

Hospital Environment

Score: 84.14/100

773 Total Patient Responses

Responsiveness of Staff

Score: 82.80/100

626 Total Patient Responses

Medication Information

Score: 72.60/100

668 Total Patient Responses

Food

Score: 86.24/100

754 Total Patient Responses

Discharge Information

Score: 67.94/100

800 Total Patient Responses

Likely To Recommend Hospital

87.74%

337 Total Patient Responses

Overall Experience Score

8.47/10

337 Total Patient Responses

Reception Staff

Score: 95.81/100

334 Total Patient Responses

Nursing Staff

Score: 94.87/100

335 Total Patient Responses

Doctors

Score: 93.19/100

334 Total Patient Responses

Pain Management

Score: 92.72/100

316 Total Patient Responses

Emergency Unit Environment

Score: 96.97/100

330 Total Patient Responses

Responsiveness of Staff

Score: 94.27/100

314 Total Patient Responses

Medication Information

Score: 92.65/100

313 Total Patient Responses

PRIORITISATION

Score: 83.87/100

336 Total Patient Responses