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Patient experience survey

1191

Happy Clients

1399

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-09-30 - 2026-09-30

Likely To Recommend Hospital

92.7%

1399 Total Patient Responses

Overall Experience Score

8.51/10

1399 Total Patient Responses

Admission staff

Score: 96.54/100

  • Yes

  • No

1432 Total Patient Responses

Nursing staff

Score: 90.38/100

  • Always

  • Usually

  • Sometimes

  • Never

1765 Total Patient Responses

Doctors

Score: 95.18/100

  • Always

  • Usually

  • Sometimes

  • Never

1608 Total Patient Responses

Pain management

Score: 92.05/100

  • Always

  • Usually

  • Sometimes

  • Never

1427 Total Patient Responses

Hospital environment

Score: 88.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1720 Total Patient Responses

Responsiveness of staff

Score: 88.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1325 Total Patient Responses

Medication information

Score: 80.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1507 Total Patient Responses

Food

Score: 84.22/100

  • Always

  • Usually

  • Sometimes

  • Never

1715 Total Patient Responses

Discharge information

Score: 76.63/100

  • Yes

  • No

1647 Total Patient Responses

Likely To Recommend Hospital

87%

723 Total Patient Responses

Overall Experience Score

8.29/10

723 Total Patient Responses

Reception staff

Score: 96.38/100

719 Total Patient Responses

Nursing staff

Score: 93.97/100

769 Total Patient Responses

Doctors

Score: 89.45/100

740 Total Patient Responses

Pain management

Score: 90.42/100

668 Total Patient Responses

Emergency Unit environment

Score: 95.72/100

701 Total Patient Responses

Responsiveness of staff

Score: 92.72/100

673 Total Patient Responses

Medication information

Score: 89.60/100

644 Total Patient Responses

Prioritisation

Score: 82.86/100

832 Total Patient Responses