Patient experience survey

1136

Happy Clients

1340

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2017-07-20 - 2018-07-20

Likely To Recommend Hospital

86.57%

1340 Total Patient Responses

Overall Experience Score

8.32/10

1340 Total Patient Responses

Admission Staff

Score: 97.23/100

  • Yes

  • No

1328 Total Patient Responses

Nursing Staff

Score: 89.25/100

1339 Total Patient Responses

Doctors

Score: 94.15/100

1329 Total Patient Responses

Pain Management

Score: 89.89/100

1234 Total Patient Responses

Hospital Environment

Score: 84.77/100

1305 Total Patient Responses

Responsiveness of Staff

Score: 85.67/100

1052 Total Patient Responses

Medication Information

Score: 76.43/100

1147 Total Patient Responses

Food

Score: 80.66/100

1260 Total Patient Responses

Discharge Information

Score: 68.84/100

1340 Total Patient Responses

Likely To Recommend Hospital

85.07%

413 Total Patient Responses

Overall Experience Score

8.19/10

413 Total Patient Responses

Reception Staff

Score: 96.58/100

409 Total Patient Responses

Nursing Staff

Score: 95.27/100

411 Total Patient Responses

Doctors

Score: 92.10/100

406 Total Patient Responses

Pain Management

Score: 91.29/100

379 Total Patient Responses

Emergency Unit Environment

Score: 97.77/100

404 Total Patient Responses

Responsiveness of Staff

Score: 93.77/100

385 Total Patient Responses

Medication Information

Score: 92.70/100

370 Total Patient Responses

PRIORITISATION

Score: 79.13/100

408 Total Patient Responses