Patient experience survey

1103

Happy Clients

1289

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2019-03-31 - 2020-03-31

Likely To Recommend Hospital

86.30%

1289 Total Patient Responses

Overall Experience Score

8.32/10

1289 Total Patient Responses

Admission Staff

Score: 97.87/100

  • Yes

  • No

1276 Total Patient Responses

Nursing Staff

Score: 87.98/100

1286 Total Patient Responses

Doctors

Score: 94.51/100

1268 Total Patient Responses

Pain Management

Score: 89.17/100

1172 Total Patient Responses

Hospital Environment

Score: 84.69/100

1246 Total Patient Responses

Responsiveness of Staff

Score: 84.19/100

994 Total Patient Responses

Medication Information

Score: 74.34/100

1095 Total Patient Responses

Food

Score: 86.23/100

1215 Total Patient Responses

Discharge Information

Score: 67.57/100

1289 Total Patient Responses

Likely To Recommend Hospital

84.32%

476 Total Patient Responses

Overall Experience Score

8.10/10

476 Total Patient Responses

Reception Staff

Score: 94.89/100

470 Total Patient Responses

Nursing Staff

Score: 94.16/100

471 Total Patient Responses

Doctors

Score: 91.03/100

464 Total Patient Responses

Pain Management

Score: 90.74/100

443 Total Patient Responses

Emergency Unit Environment

Score: 97.20/100

464 Total Patient Responses

Responsiveness of Staff

Score: 91.14/100

440 Total Patient Responses

Medication Information

Score: 92.11/100

431 Total Patient Responses

PRIORITISATION

Score: 78.98/100

473 Total Patient Responses