Patient experience survey

1017

Happy Clients

1197

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2018-01-19 - 2019-01-19

Likely To Recommend Hospital

87.86%

1197 Total Patient Responses

Overall Experience Score

8.40/10

1197 Total Patient Responses

Admission Staff

Score: 97.46/100

  • Yes

  • No

1188 Total Patient Responses

Nursing Staff

Score: 89.68/100

1197 Total Patient Responses

Doctors

Score: 94.10/100

1183 Total Patient Responses

Pain Management

Score: 90.50/100

1091 Total Patient Responses

Hospital Environment

Score: 86.46/100

1158 Total Patient Responses

Responsiveness of Staff

Score: 86.88/100

946 Total Patient Responses

Medication Information

Score: 77.30/100

1032 Total Patient Responses

Food

Score: 82.54/100

1120 Total Patient Responses

Discharge Information

Score: 69.13/100

1197 Total Patient Responses

Likely To Recommend Hospital

85.59%

384 Total Patient Responses

Overall Experience Score

8.27/10

384 Total Patient Responses

Reception Staff

Score: 96.85/100

381 Total Patient Responses

Nursing Staff

Score: 95.63/100

382 Total Patient Responses

Doctors

Score: 92.59/100

371 Total Patient Responses

Pain Management

Score: 90.91/100

352 Total Patient Responses

Emergency Unit Environment

Score: 97.33/100

375 Total Patient Responses

Responsiveness of Staff

Score: 93.54/100

356 Total Patient Responses

Medication Information

Score: 93.29/100

343 Total Patient Responses

PRIORITISATION

Score: 79.91/100

381 Total Patient Responses