Patient experience survey

1050

Happy Clients

1232

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

87.37%

1232 Total Patient Responses

Overall Experience Score

8.38/10

1232 Total Patient Responses

Admission Staff

Score: 97.32/100

  • Yes

  • No

1220 Total Patient Responses

Nursing Staff

Score: 88.95/100

1231 Total Patient Responses

Doctors

Score: 94.14/100

1212 Total Patient Responses

Pain Management

Score: 89.50/100

1133 Total Patient Responses

Hospital Environment

Score: 86.79/100

1191 Total Patient Responses

Responsiveness of Staff

Score: 85.55/100

968 Total Patient Responses

Medication Information

Score: 75.59/100

1049 Total Patient Responses

Food

Score: 85.57/100

1148 Total Patient Responses

Discharge Information

Score: 68.38/100

1232 Total Patient Responses

Likely To Recommend Hospital

84.16%

406 Total Patient Responses

Overall Experience Score

8.15/10

406 Total Patient Responses

Reception Staff

Score: 94.01/100

401 Total Patient Responses

Nursing Staff

Score: 95.07/100

403 Total Patient Responses

Doctors

Score: 92.23/100

393 Total Patient Responses

Pain Management

Score: 90.13/100

375 Total Patient Responses

Emergency Unit Environment

Score: 96.71/100

395 Total Patient Responses

Responsiveness of Staff

Score: 91.71/100

374 Total Patient Responses

Medication Information

Score: 93.72/100

366 Total Patient Responses

PRIORITISATION

Score: 78.43/100

400 Total Patient Responses