Patient experience survey

1283

Happy Clients

1506

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-02-07 - 2026-02-07

Likely To Recommend Hospital

92.76%

1506 Total Patient Responses

Overall Experience Score

8.52/10

1506 Total Patient Responses

Admission staff

Score: 96.55/100

  • Yes

  • No

1539 Total Patient Responses

Nursing staff

Score: 89.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1915 Total Patient Responses

Doctors

Score: 95.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1735 Total Patient Responses

Pain management

Score: 92.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1520 Total Patient Responses

Hospital environment

Score: 88.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1855 Total Patient Responses

Responsiveness of staff

Score: 88.40/100

  • Always

  • Usually

  • Sometimes

  • Never

1430 Total Patient Responses

Medication information

Score: 79.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1608 Total Patient Responses

Food

Score: 85.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1815 Total Patient Responses

Discharge information

Score: 75.96/100

  • Yes

  • No

1808 Total Patient Responses

Likely To Recommend Hospital

85.71%

770 Total Patient Responses

Overall Experience Score

8.12/10

770 Total Patient Responses

Reception staff

Score: 96.99/100

763 Total Patient Responses

Nursing staff

Score: 94.21/100

831 Total Patient Responses

Doctors

Score: 88.99/100

785 Total Patient Responses

Pain management

Score: 89.03/100

720 Total Patient Responses

Emergency Unit environment

Score: 94.98/100

757 Total Patient Responses

Responsiveness of staff

Score: 92.22/100

720 Total Patient Responses

Medication information

Score: 88.60/100

693 Total Patient Responses

Prioritisation

Score: 82.06/100

913 Total Patient Responses