Patient experience survey

1146

Happy Clients

1368

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2017-04-25 - 2018-04-25

Likely To Recommend Hospital

85.80%

1368 Total Patient Responses

Overall Experience Score

8.25/10

1368 Total Patient Responses

Admission Staff

Score: 97.21/100

  • Yes

  • No

1352 Total Patient Responses

Nursing Staff

Score: 88.38/100

1365 Total Patient Responses

Doctors

Score: 93.91/100

1353 Total Patient Responses

Pain Management

Score: 89.77/100

1255 Total Patient Responses

Hospital Environment

Score: 84.64/100

1329 Total Patient Responses

Responsiveness of Staff

Score: 86.14/100

1060 Total Patient Responses

Medication Information

Score: 75.76/100

1145 Total Patient Responses

Food

Score: 79.67/100

1284 Total Patient Responses

Discharge Information

Score: 67.76/100

1368 Total Patient Responses

Likely To Recommend Hospital

84.61%

444 Total Patient Responses

Overall Experience Score

8.13/10

444 Total Patient Responses

Reception Staff

Score: 95.23/100

440 Total Patient Responses

Nursing Staff

Score: 94.37/100

443 Total Patient Responses

Doctors

Score: 91.88/100

441 Total Patient Responses

Pain Management

Score: 90.56/100

413 Total Patient Responses

Emergency Unit Environment

Score: 97.47/100

434 Total Patient Responses

Responsiveness of Staff

Score: 92.01/100

413 Total Patient Responses

Medication Information

Score: 93.33/100

405 Total Patient Responses

PRIORITISATION

Score: 78.74/100

440 Total Patient Responses