Patient experience survey

1066

Happy Clients

1261

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2017-11-12 - 2018-11-12

Likely To Recommend Hospital

87.37%

1261 Total Patient Responses

Overall Experience Score

8.38/10

1261 Total Patient Responses

Admission Staff

Score: 97.13/100

  • Yes

  • No

1249 Total Patient Responses

Nursing Staff

Score: 89.30/100

1261 Total Patient Responses

Doctors

Score: 93.76/100

1248 Total Patient Responses

Pain Management

Score: 90.10/100

1149 Total Patient Responses

Hospital Environment

Score: 85.50/100

1220 Total Patient Responses

Responsiveness of Staff

Score: 86.36/100

995 Total Patient Responses

Medication Information

Score: 77.27/100

1082 Total Patient Responses

Food

Score: 81.69/100

1185 Total Patient Responses

Discharge Information

Score: 68.95/100

1261 Total Patient Responses

Likely To Recommend Hospital

85.23%

404 Total Patient Responses

Overall Experience Score

8.21/10

404 Total Patient Responses

Reception Staff

Score: 95.76/100

401 Total Patient Responses

Nursing Staff

Score: 94.90/100

402 Total Patient Responses

Doctors

Score: 91.83/100

393 Total Patient Responses

Pain Management

Score: 91.01/100

367 Total Patient Responses

Emergency Unit Environment

Score: 97.21/100

394 Total Patient Responses

Responsiveness of Staff

Score: 93.53/100

371 Total Patient Responses

Medication Information

Score: 92.44/100

357 Total Patient Responses

PRIORITISATION

Score: 78.69/100

397 Total Patient Responses