Patient experience survey

1213

Happy Clients

1418

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-05-19 - 2026-05-19

Likely To Recommend Hospital

92.45%

1418 Total Patient Responses

Overall Experience Score

8.55/10

1418 Total Patient Responses

Admission staff

Score: 96.59/100

  • Yes

  • No

1451 Total Patient Responses

Nursing staff

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

1773 Total Patient Responses

Doctors

Score: 95.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1630 Total Patient Responses

Pain management

Score: 92.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1435 Total Patient Responses

Hospital environment

Score: 88.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1740 Total Patient Responses

Responsiveness of staff

Score: 88.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1323 Total Patient Responses

Medication information

Score: 80.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1484 Total Patient Responses

Food

Score: 86.03/100

  • Always

  • Usually

  • Sometimes

  • Never

1715 Total Patient Responses

Discharge information

Score: 76.73/100

  • Yes

  • No

1692 Total Patient Responses

Likely To Recommend Hospital

85.79%

739 Total Patient Responses

Overall Experience Score

8.24/10

739 Total Patient Responses

Reception staff

Score: 96.60/100

735 Total Patient Responses

Nursing staff

Score: 93.86/100

794 Total Patient Responses

Doctors

Score: 89.31/100

758 Total Patient Responses

Pain management

Score: 88.53/100

689 Total Patient Responses

Emergency Unit environment

Score: 95.30/100

724 Total Patient Responses

Responsiveness of staff

Score: 91.65/100

695 Total Patient Responses

Medication information

Score: 88.67/100

662 Total Patient Responses

Prioritisation

Score: 81.56/100

861 Total Patient Responses