Patient experience survey

1339

Happy Clients

1575

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-11-10 - 2025-11-10

Likely To Recommend Hospital

91.93%

1575 Total Patient Responses

Overall Experience Score

8.5/10

1575 Total Patient Responses

Admission staff

Score: 96.59/100

  • Yes

  • No

1605 Total Patient Responses

Nursing staff

Score: 89.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1994 Total Patient Responses

Doctors

Score: 95.78/100

  • Always

  • Usually

  • Sometimes

  • Never

1800 Total Patient Responses

Pain management

Score: 92.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1583 Total Patient Responses

Hospital environment

Score: 88.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1958 Total Patient Responses

Responsiveness of staff

Score: 87.53/100

  • Always

  • Usually

  • Sometimes

  • Never

1510 Total Patient Responses

Medication information

Score: 78.50/100

  • Always

  • Usually

  • Sometimes

  • Never

1687 Total Patient Responses

Food

Score: 84.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1881 Total Patient Responses

Discharge information

Score: 75.43/100

  • Yes

  • No

1885 Total Patient Responses

Likely To Recommend Hospital

85.47%

798 Total Patient Responses

Overall Experience Score

7.92/10

798 Total Patient Responses

Reception staff

Score: 96.57/100

788 Total Patient Responses

Nursing staff

Score: 93.80/100

864 Total Patient Responses

Doctors

Score: 87.97/100

813 Total Patient Responses

Pain management

Score: 88.56/100

743 Total Patient Responses

Emergency Unit environment

Score: 95.43/100

788 Total Patient Responses

Responsiveness of staff

Score: 91.55/100

746 Total Patient Responses

Medication information

Score: 87.88/100

718 Total Patient Responses

Prioritisation

Score: 80.23/100

949 Total Patient Responses