Patient experience survey

1147

Happy Clients

1335

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2019-01-23 - 2020-01-23

Likely To Recommend Hospital

86.47%

1335 Total Patient Responses

Overall Experience Score

8.35/10

1335 Total Patient Responses

Admission Staff

Score: 97.49/100

  • Yes

  • No

1320 Total Patient Responses

Nursing Staff

Score: 88.19/100

1332 Total Patient Responses

Doctors

Score: 94.29/100

1310 Total Patient Responses

Pain Management

Score: 89.08/100

1225 Total Patient Responses

Hospital Environment

Score: 85.35/100

1295 Total Patient Responses

Responsiveness of Staff

Score: 84.75/100

1048 Total Patient Responses

Medication Information

Score: 74.77/100

1129 Total Patient Responses

Food

Score: 85.47/100

1255 Total Patient Responses

Discharge Information

Score: 68.28/100

1335 Total Patient Responses

Likely To Recommend Hospital

83.62%

466 Total Patient Responses

Overall Experience Score

8.04/10

466 Total Patient Responses

Reception Staff

Score: 94.57/100

460 Total Patient Responses

Nursing Staff

Score: 94.11/100

460 Total Patient Responses

Doctors

Score: 90.89/100

453 Total Patient Responses

Pain Management

Score: 90.93/100

430 Total Patient Responses

Emergency Unit Environment

Score: 96.92/100

454 Total Patient Responses

Responsiveness of Staff

Score: 90.68/100

429 Total Patient Responses

Medication Information

Score: 92.36/100

419 Total Patient Responses

PRIORITISATION

Score: 78.34/100

461 Total Patient Responses