Patient experience survey

1222

Happy Clients

1429

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-04-26 - 2026-04-26

Likely To Recommend Hospital

92.65%

1429 Total Patient Responses

Overall Experience Score

8.56/10

1429 Total Patient Responses

Admission staff

Score: 96.68/100

  • Yes

  • No

1459 Total Patient Responses

Nursing staff

Score: 89.94/100

  • Always

  • Usually

  • Sometimes

  • Never

1792 Total Patient Responses

Doctors

Score: 95.80/100

  • Always

  • Usually

  • Sometimes

  • Never

1643 Total Patient Responses

Pain management

Score: 92.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1436 Total Patient Responses

Hospital environment

Score: 88.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1751 Total Patient Responses

Responsiveness of staff

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1342 Total Patient Responses

Medication information

Score: 80.87/100

  • Always

  • Usually

  • Sometimes

  • Never

1500 Total Patient Responses

Food

Score: 85.98/100

  • Always

  • Usually

  • Sometimes

  • Never

1721 Total Patient Responses

Discharge information

Score: 76.52/100

  • Yes

  • No

1700 Total Patient Responses

Likely To Recommend Hospital

85.66%

746 Total Patient Responses

Overall Experience Score

8.19/10

746 Total Patient Responses

Reception staff

Score: 96.50/100

742 Total Patient Responses

Nursing staff

Score: 93.78/100

805 Total Patient Responses

Doctors

Score: 89.10/100

767 Total Patient Responses

Pain management

Score: 88.62/100

694 Total Patient Responses

Emergency Unit environment

Score: 95.21/100

731 Total Patient Responses

Responsiveness of staff

Score: 91.85/100

699 Total Patient Responses

Medication information

Score: 88.32/100

668 Total Patient Responses

Prioritisation

Score: 81.03/100

878 Total Patient Responses