Patient experience survey

1437

Happy Clients

1714

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-03-25 - 2025-03-25

Likely To Recommend Hospital

91.77%

1714 Total Patient Responses

Overall Experience Score

8.39/10

1714 Total Patient Responses

Admission staff

Score: 96.01/100

  • Yes

  • No

1756 Total Patient Responses

Nursing staff

Score: 89.39/100

  • Always

  • Usually

  • Sometimes

  • Never

2174 Total Patient Responses

Doctors

Score: 95.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1963 Total Patient Responses

Pain management

Score: 92.04/100

  • Always

  • Usually

  • Sometimes

  • Never

1687 Total Patient Responses

Hospital environment

Score: 88.48/100

  • Always

  • Usually

  • Sometimes

  • Never

2148 Total Patient Responses

Responsiveness of staff

Score: 86.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1666 Total Patient Responses

Medication information

Score: 76.09/100

  • Always

  • Usually

  • Sometimes

  • Never

1832 Total Patient Responses

Food

Score: 84.06/100

  • Always

  • Usually

  • Sometimes

  • Never

2067 Total Patient Responses

Discharge information

Score: 73.25/100

  • Yes

  • No

2045 Total Patient Responses

Likely To Recommend Hospital

85.13%

861 Total Patient Responses

Overall Experience Score

8.01/10

861 Total Patient Responses

Reception staff

Score: 96.01/100

852 Total Patient Responses

Nursing staff

Score: 94.12/100

912 Total Patient Responses

Doctors

Score: 87.53/100

870 Total Patient Responses

Pain management

Score: 88.64/100

801 Total Patient Responses

Emergency Unit environment

Score: 97.06/100

849 Total Patient Responses

Responsiveness of staff

Score: 91.68/100

805 Total Patient Responses

Medication information

Score: 90.12/100

769 Total Patient Responses

Prioritisation

Score: 79.68/100

1026 Total Patient Responses