Patient experience survey

997

Happy Clients

1182

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2018-03-23 - 2019-03-23

Likely To Recommend Hospital

87.63%

1182 Total Patient Responses

Overall Experience Score

8.38/10

1182 Total Patient Responses

Admission Staff

Score: 97.00/100

  • Yes

  • No

1173 Total Patient Responses

Nursing Staff

Score: 89.30/100

1182 Total Patient Responses

Doctors

Score: 94.00/100

1166 Total Patient Responses

Pain Management

Score: 90.32/100

1090 Total Patient Responses

Hospital Environment

Score: 86.43/100

1149 Total Patient Responses

Responsiveness of Staff

Score: 85.78/100

941 Total Patient Responses

Medication Information

Score: 76.37/100

1012 Total Patient Responses

Food

Score: 83.68/100

1109 Total Patient Responses

Discharge Information

Score: 69.63/100

1182 Total Patient Responses

Likely To Recommend Hospital

85.28%

378 Total Patient Responses

Overall Experience Score

8.29/10

378 Total Patient Responses

Reception Staff

Score: 95.20/100

375 Total Patient Responses

Nursing Staff

Score: 95.60/100

375 Total Patient Responses

Doctors

Score: 92.44/100

364 Total Patient Responses

Pain Management

Score: 91.28/100

344 Total Patient Responses

Emergency Unit Environment

Score: 97.27/100

366 Total Patient Responses

Responsiveness of Staff

Score: 93.68/100

348 Total Patient Responses

Medication Information

Score: 93.43/100

335 Total Patient Responses

PRIORITISATION

Score: 79.35/100

373 Total Patient Responses