Patient experience survey

1425

Happy Clients

1677

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-07-04 - 2025-07-04

Likely To Recommend Hospital

91.95%

1677 Total Patient Responses

Overall Experience Score

8.5/10

1677 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

1704 Total Patient Responses

Nursing staff

Score: 89.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2124 Total Patient Responses

Doctors

Score: 95.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1918 Total Patient Responses

Pain management

Score: 92.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1661 Total Patient Responses

Hospital environment

Score: 89.02/100

  • Always

  • Usually

  • Sometimes

  • Never

2072 Total Patient Responses

Responsiveness of staff

Score: 87.48/100

  • Always

  • Usually

  • Sometimes

  • Never

1615 Total Patient Responses

Medication information

Score: 77.30/100

  • Always

  • Usually

  • Sometimes

  • Never

1795 Total Patient Responses

Food

Score: 84.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2006 Total Patient Responses

Discharge information

Score: 74.42/100

  • Yes

  • No

1999 Total Patient Responses

Likely To Recommend Hospital

86.6%

813 Total Patient Responses

Overall Experience Score

8.06/10

813 Total Patient Responses

Reception staff

Score: 96.27/100

804 Total Patient Responses

Nursing staff

Score: 93.88/100

866 Total Patient Responses

Doctors

Score: 88.66/100

822 Total Patient Responses

Pain management

Score: 89.42/100

756 Total Patient Responses

Emergency Unit environment

Score: 96.39/100

803 Total Patient Responses

Responsiveness of staff

Score: 91.98/100

761 Total Patient Responses

Medication information

Score: 88.59/100

736 Total Patient Responses

Prioritisation

Score: 80.62/100

977 Total Patient Responses