Patient experience survey

1206

Happy Clients

1415

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-06-09 - 2026-06-09

Likely To Recommend Hospital

92.58%

1415 Total Patient Responses

Overall Experience Score

8.53/10

1415 Total Patient Responses

Admission staff

Score: 96.72/100

  • Yes

  • No

1445 Total Patient Responses

Nursing staff

Score: 89.86/100

  • Always

  • Usually

  • Sometimes

  • Never

1777 Total Patient Responses

Doctors

Score: 95.49/100

  • Always

  • Usually

  • Sometimes

  • Never

1629 Total Patient Responses

Pain management

Score: 92.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1429 Total Patient Responses

Hospital environment

Score: 88.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1747 Total Patient Responses

Responsiveness of staff

Score: 88.91/100

  • Always

  • Usually

  • Sometimes

  • Never

1327 Total Patient Responses

Medication information

Score: 80.41/100

  • Always

  • Usually

  • Sometimes

  • Never

1504 Total Patient Responses

Food

Score: 86.15/100

  • Always

  • Usually

  • Sometimes

  • Never

1727 Total Patient Responses

Discharge information

Score: 76.71/100

  • Yes

  • No

1690 Total Patient Responses

Likely To Recommend Hospital

86.12%

742 Total Patient Responses

Overall Experience Score

8.23/10

742 Total Patient Responses

Reception staff

Score: 96.21/100

739 Total Patient Responses

Nursing staff

Score: 93.96/100

797 Total Patient Responses

Doctors

Score: 89.58/100

758 Total Patient Responses

Pain management

Score: 88.95/100

688 Total Patient Responses

Emergency Unit environment

Score: 95.57/100

723 Total Patient Responses

Responsiveness of staff

Score: 91.92/100

693 Total Patient Responses

Medication information

Score: 88.92/100

659 Total Patient Responses

Prioritisation

Score: 81.67/100

859 Total Patient Responses