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Patient experience survey

1238

Happy Clients

1441

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-04-06 - 2026-04-06

Likely To Recommend Hospital

92.85%

1441 Total Patient Responses

Overall Experience Score

8.59/10

1441 Total Patient Responses

Admission staff

Score: 96.89/100

  • Yes

  • No

1469 Total Patient Responses

Nursing staff

Score: 90.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1808 Total Patient Responses

Doctors

Score: 96.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1649 Total Patient Responses

Pain management

Score: 92.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1449 Total Patient Responses

Hospital environment

Score: 89.23/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Responsiveness of staff

Score: 89.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1347 Total Patient Responses

Medication information

Score: 80.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1517 Total Patient Responses

Food

Score: 86.14/100

  • Always

  • Usually

  • Sometimes

  • Never

1734 Total Patient Responses

Discharge information

Score: 77.03/100

  • Yes

  • No

1719 Total Patient Responses

Likely To Recommend Hospital

85.14%

747 Total Patient Responses

Overall Experience Score

8.06/10

747 Total Patient Responses

Reception staff

Score: 96.64/100

743 Total Patient Responses

Nursing staff

Score: 93.61/100

810 Total Patient Responses

Doctors

Score: 88.79/100

767 Total Patient Responses

Pain management

Score: 88.46/100

693 Total Patient Responses

Emergency Unit environment

Score: 94.95/100

733 Total Patient Responses

Responsiveness of staff

Score: 91.83/100

698 Total Patient Responses

Medication information

Score: 87.93/100

671 Total Patient Responses

Prioritisation

Score: 80.61/100

882 Total Patient Responses