Patient experience survey

1378

Happy Clients

1622

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-09-04 - 2025-09-04

Likely To Recommend Hospital

91.8%

1622 Total Patient Responses

Overall Experience Score

8.49/10

1622 Total Patient Responses

Admission staff

Score: 96.34/100

  • Yes

  • No

1647 Total Patient Responses

Nursing staff

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

2051 Total Patient Responses

Doctors

Score: 95.56/100

  • Always

  • Usually

  • Sometimes

  • Never

1846 Total Patient Responses

Pain management

Score: 92.63/100

  • Always

  • Usually

  • Sometimes

  • Never

1616 Total Patient Responses

Hospital environment

Score: 88.79/100

  • Always

  • Usually

  • Sometimes

  • Never

2008 Total Patient Responses

Responsiveness of staff

Score: 87.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1561 Total Patient Responses

Medication information

Score: 77.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1718 Total Patient Responses

Food

Score: 84.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1941 Total Patient Responses

Discharge information

Score: 74.69/100

  • Yes

  • No

1937 Total Patient Responses

Likely To Recommend Hospital

85.63%

800 Total Patient Responses

Overall Experience Score

7.89/10

800 Total Patient Responses

Reception staff

Score: 96.46/100

791 Total Patient Responses

Nursing staff

Score: 93.56/100

861 Total Patient Responses

Doctors

Score: 88.29/100

810 Total Patient Responses

Pain management

Score: 88.95/100

742 Total Patient Responses

Emergency Unit environment

Score: 96.21/100

791 Total Patient Responses

Responsiveness of staff

Score: 91.16/100

747 Total Patient Responses

Medication information

Score: 88.60/100

719 Total Patient Responses

Prioritisation

Score: 79.96/100

962 Total Patient Responses