Patient experience survey

1447

Happy Clients

1707

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-05-20 - 2025-05-20

Likely To Recommend Hospital

92.04%

1707 Total Patient Responses

Overall Experience Score

8.48/10

1707 Total Patient Responses

Admission staff

Score: 96.77/100

  • Yes

  • No

1738 Total Patient Responses

Nursing staff

Score: 89.80/100

  • Always

  • Usually

  • Sometimes

  • Never

2167 Total Patient Responses

Doctors

Score: 95.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1955 Total Patient Responses

Pain management

Score: 92.60/100

  • Always

  • Usually

  • Sometimes

  • Never

1682 Total Patient Responses

Hospital environment

Score: 89.05/100

  • Always

  • Usually

  • Sometimes

  • Never

2122 Total Patient Responses

Responsiveness of staff

Score: 86.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1650 Total Patient Responses

Medication information

Score: 76.67/100

  • Always

  • Usually

  • Sometimes

  • Never

1829 Total Patient Responses

Food

Score: 84.88/100

  • Always

  • Usually

  • Sometimes

  • Never

2042 Total Patient Responses

Discharge information

Score: 73.70/100

  • Yes

  • No

2041 Total Patient Responses

Likely To Recommend Hospital

86.79%

818 Total Patient Responses

Overall Experience Score

8.1/10

818 Total Patient Responses

Reception staff

Score: 96.42/100

809 Total Patient Responses

Nursing staff

Score: 94.14/100

872 Total Patient Responses

Doctors

Score: 88.63/100

828 Total Patient Responses

Pain management

Score: 90.00/100

760 Total Patient Responses

Emergency Unit environment

Score: 97.03/100

809 Total Patient Responses

Responsiveness of staff

Score: 92.58/100

768 Total Patient Responses

Medication information

Score: 89.74/100

741 Total Patient Responses

Prioritisation

Score: 81.48/100

977 Total Patient Responses