Patient experience survey

1402

Happy Clients

1661

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-08-15 - 2025-08-15

Likely To Recommend Hospital

91.81%

1661 Total Patient Responses

Overall Experience Score

8.44/10

1661 Total Patient Responses

Admission staff

Score: 96.43/100

  • Yes

  • No

1687 Total Patient Responses

Nursing staff

Score: 89.36/100

  • Always

  • Usually

  • Sometimes

  • Never

2112 Total Patient Responses

Doctors

Score: 95.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1904 Total Patient Responses

Pain management

Score: 92.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1650 Total Patient Responses

Hospital environment

Score: 88.54/100

  • Always

  • Usually

  • Sometimes

  • Never

2062 Total Patient Responses

Responsiveness of staff

Score: 87.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1593 Total Patient Responses

Medication information

Score: 77.08/100

  • Always

  • Usually

  • Sometimes

  • Never

1752 Total Patient Responses

Food

Score: 84.06/100

  • Always

  • Usually

  • Sometimes

  • Never

1986 Total Patient Responses

Discharge information

Score: 74.44/100

  • Yes

  • No

1982 Total Patient Responses

Likely To Recommend Hospital

86.34%

791 Total Patient Responses

Overall Experience Score

7.98/10

791 Total Patient Responses

Reception staff

Score: 96.55/100

783 Total Patient Responses

Nursing staff

Score: 93.71/100

849 Total Patient Responses

Doctors

Score: 88.47/100

800 Total Patient Responses

Pain management

Score: 89.39/100

735 Total Patient Responses

Emergency Unit environment

Score: 96.16/100

782 Total Patient Responses

Responsiveness of staff

Score: 90.98/100

743 Total Patient Responses

Medication information

Score: 88.78/100

713 Total Patient Responses

Prioritisation

Score: 80.23/100

956 Total Patient Responses