Patient experience survey

1351

Happy Clients

1594

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-11-19 - 2025-11-19

Likely To Recommend Hospital

91.84%

1594 Total Patient Responses

Overall Experience Score

8.48/10

1594 Total Patient Responses

Admission staff

Score: 96.51/100

  • Yes

  • No

1628 Total Patient Responses

Nursing staff

Score: 89.26/100

  • Always

  • Usually

  • Sometimes

  • Never

2020 Total Patient Responses

Doctors

Score: 95.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1825 Total Patient Responses

Pain management

Score: 92.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1604 Total Patient Responses

Hospital environment

Score: 88.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1976 Total Patient Responses

Responsiveness of staff

Score: 87.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1528 Total Patient Responses

Medication information

Score: 78.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1709 Total Patient Responses

Food

Score: 84.79/100

  • Always

  • Usually

  • Sometimes

  • Never

1909 Total Patient Responses

Discharge information

Score: 75.47/100

  • Yes

  • No

1906 Total Patient Responses

Likely To Recommend Hospital

85.33%

804 Total Patient Responses

Overall Experience Score

7.93/10

804 Total Patient Responses

Reception staff

Score: 96.73/100

794 Total Patient Responses

Nursing staff

Score: 93.75/100

868 Total Patient Responses

Doctors

Score: 88.24/100

820 Total Patient Responses

Pain management

Score: 88.79/100

749 Total Patient Responses

Emergency Unit environment

Score: 95.34/100

794 Total Patient Responses

Responsiveness of staff

Score: 91.61/100

751 Total Patient Responses

Medication information

Score: 87.98/100

724 Total Patient Responses

Prioritisation

Score: 80.19/100

958 Total Patient Responses