Patient experience survey

1265

Happy Clients

1474

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-03-13 - 2026-03-13

Likely To Recommend Hospital

92.94%

1474 Total Patient Responses

Overall Experience Score

8.58/10

1474 Total Patient Responses

Admission staff

Score: 97.06/100

  • Yes

  • No

1499 Total Patient Responses

Nursing staff

Score: 90.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1865 Total Patient Responses

Doctors

Score: 96.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1694 Total Patient Responses

Pain management

Score: 92.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1487 Total Patient Responses

Hospital environment

Score: 89.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1806 Total Patient Responses

Responsiveness of staff

Score: 88.89/100

  • Always

  • Usually

  • Sometimes

  • Never

1371 Total Patient Responses

Medication information

Score: 80.28/100

  • Always

  • Usually

  • Sometimes

  • Never

1560 Total Patient Responses

Food

Score: 85.93/100

  • Always

  • Usually

  • Sometimes

  • Never

1764 Total Patient Responses

Discharge information

Score: 76.39/100

  • Yes

  • No

1768 Total Patient Responses

Likely To Recommend Hospital

84.92%

769 Total Patient Responses

Overall Experience Score

8.05/10

769 Total Patient Responses

Reception staff

Score: 96.47/100

764 Total Patient Responses

Nursing staff

Score: 93.63/100

833 Total Patient Responses

Doctors

Score: 88.49/100

787 Total Patient Responses

Pain management

Score: 88.58/100

718 Total Patient Responses

Emergency Unit environment

Score: 94.97/100

756 Total Patient Responses

Responsiveness of staff

Score: 91.67/100

720 Total Patient Responses

Medication information

Score: 87.77/100

695 Total Patient Responses

Prioritisation

Score: 80.97/100

910 Total Patient Responses