Patient experience survey

1436

Happy Clients

1689

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-06-29 - 2025-06-29

Likely To Recommend Hospital

92.07%

1689 Total Patient Responses

Overall Experience Score

8.5/10

1689 Total Patient Responses

Admission staff

Score: 96.61/100

  • Yes

  • No

1714 Total Patient Responses

Nursing staff

Score: 89.61/100

  • Always

  • Usually

  • Sometimes

  • Never

2136 Total Patient Responses

Doctors

Score: 95.81/100

  • Always

  • Usually

  • Sometimes

  • Never

1928 Total Patient Responses

Pain management

Score: 92.82/100

  • Always

  • Usually

  • Sometimes

  • Never

1669 Total Patient Responses

Hospital environment

Score: 89.22/100

  • Always

  • Usually

  • Sometimes

  • Never

2079 Total Patient Responses

Responsiveness of staff

Score: 87.47/100

  • Always

  • Usually

  • Sometimes

  • Never

1621 Total Patient Responses

Medication information

Score: 77.36/100

  • Always

  • Usually

  • Sometimes

  • Never

1808 Total Patient Responses

Food

Score: 84.43/100

  • Always

  • Usually

  • Sometimes

  • Never

2014 Total Patient Responses

Discharge information

Score: 74.51/100

  • Yes

  • No

2014 Total Patient Responses

Likely To Recommend Hospital

86.72%

813 Total Patient Responses

Overall Experience Score

8.07/10

813 Total Patient Responses

Reception staff

Score: 96.27/100

804 Total Patient Responses

Nursing staff

Score: 93.88/100

866 Total Patient Responses

Doctors

Score: 88.69/100

823 Total Patient Responses

Pain management

Score: 89.42/100

756 Total Patient Responses

Emergency Unit environment

Score: 96.39/100

803 Total Patient Responses

Responsiveness of staff

Score: 92.12/100

761 Total Patient Responses

Medication information

Score: 88.45/100

736 Total Patient Responses

Prioritisation

Score: 80.68/100

977 Total Patient Responses