Patient experience survey

1360

Happy Clients

1599

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-09-13 - 2025-09-13

Likely To Recommend Hospital

91.87%

1599 Total Patient Responses

Overall Experience Score

8.5/10

1599 Total Patient Responses

Admission staff

Score: 96.42/100

  • Yes

  • No

1621 Total Patient Responses

Nursing staff

Score: 89.64/100

  • Always

  • Usually

  • Sometimes

  • Never

2017 Total Patient Responses

Doctors

Score: 95.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1820 Total Patient Responses

Pain management

Score: 92.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1599 Total Patient Responses

Hospital environment

Score: 88.85/100

  • Always

  • Usually

  • Sometimes

  • Never

1981 Total Patient Responses

Responsiveness of staff

Score: 87.51/100

  • Always

  • Usually

  • Sometimes

  • Never

1540 Total Patient Responses

Medication information

Score: 78.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1695 Total Patient Responses

Food

Score: 84.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1914 Total Patient Responses

Discharge information

Score: 75.08/100

  • Yes

  • No

1910 Total Patient Responses

Likely To Recommend Hospital

86.03%

787 Total Patient Responses

Overall Experience Score

7.88/10

787 Total Patient Responses

Reception staff

Score: 96.66/100

778 Total Patient Responses

Nursing staff

Score: 93.63/100

848 Total Patient Responses

Doctors

Score: 88.23/100

802 Total Patient Responses

Pain management

Score: 89.18/100

730 Total Patient Responses

Emergency Unit environment

Score: 96.27/100

778 Total Patient Responses

Responsiveness of staff

Score: 91.45/100

737 Total Patient Responses

Medication information

Score: 88.86/100

709 Total Patient Responses

Prioritisation

Score: 80.12/100

949 Total Patient Responses