Patient experience survey

1281

Happy Clients

1501

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

92.74%

1501 Total Patient Responses

Overall Experience Score

8.54/10

1501 Total Patient Responses

Admission staff

Score: 96.54/100

  • Yes

  • No

1531 Total Patient Responses

Nursing staff

Score: 89.71/100

  • Always

  • Usually

  • Sometimes

  • Never

1904 Total Patient Responses

Doctors

Score: 95.90/100

  • Always

  • Usually

  • Sometimes

  • Never

1730 Total Patient Responses

Pain management

Score: 92.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1513 Total Patient Responses

Hospital environment

Score: 88.95/100

  • Always

  • Usually

  • Sometimes

  • Never

1849 Total Patient Responses

Responsiveness of staff

Score: 88.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1413 Total Patient Responses

Medication information

Score: 79.65/100

  • Always

  • Usually

  • Sometimes

  • Never

1595 Total Patient Responses

Food

Score: 85.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1809 Total Patient Responses

Discharge information

Score: 76.25/100

  • Yes

  • No

1802 Total Patient Responses

Likely To Recommend Hospital

85.36%

765 Total Patient Responses

Overall Experience Score

8.1/10

765 Total Patient Responses

Reception staff

Score: 96.71/100

759 Total Patient Responses

Nursing staff

Score: 93.83/100

827 Total Patient Responses

Doctors

Score: 88.75/100

779 Total Patient Responses

Pain management

Score: 89.08/100

714 Total Patient Responses

Emergency Unit environment

Score: 94.82/100

753 Total Patient Responses

Responsiveness of staff

Score: 91.91/100

717 Total Patient Responses

Medication information

Score: 88.26/100

690 Total Patient Responses

Prioritisation

Score: 81.85/100

905 Total Patient Responses