Patient experience survey

1198

Happy Clients

1411

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2025-09-10 - 2026-09-10

Likely To Recommend Hospital

92.7%

1411 Total Patient Responses

Overall Experience Score

8.49/10

1411 Total Patient Responses

Admission staff

Score: 96.53/100

  • Yes

  • No

1447 Total Patient Responses

Nursing staff

Score: 90.10/100

  • Always

  • Usually

  • Sometimes

  • Never

1779 Total Patient Responses

Doctors

Score: 95.29/100

  • Always

  • Usually

  • Sometimes

  • Never

1619 Total Patient Responses

Pain management

Score: 91.74/100

  • Always

  • Usually

  • Sometimes

  • Never

1441 Total Patient Responses

Hospital environment

Score: 88.33/100

  • Always

  • Usually

  • Sometimes

  • Never

1741 Total Patient Responses

Responsiveness of staff

Score: 88.11/100

  • Always

  • Usually

  • Sometimes

  • Never

1339 Total Patient Responses

Medication information

Score: 80.27/100

  • Always

  • Usually

  • Sometimes

  • Never

1511 Total Patient Responses

Food

Score: 84.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1722 Total Patient Responses

Discharge information

Score: 76.75/100

  • Yes

  • No

1663 Total Patient Responses

Likely To Recommend Hospital

86.44%

730 Total Patient Responses

Overall Experience Score

8.26/10

730 Total Patient Responses

Reception staff

Score: 96.00/100

725 Total Patient Responses

Nursing staff

Score: 93.98/100

775 Total Patient Responses

Doctors

Score: 89.17/100

747 Total Patient Responses

Pain management

Score: 89.81/100

677 Total Patient Responses

Emergency Unit environment

Score: 95.49/100

709 Total Patient Responses

Responsiveness of staff

Score: 92.48/100

678 Total Patient Responses

Medication information

Score: 89.11/100

652 Total Patient Responses

Prioritisation

Score: 82.51/100

842 Total Patient Responses