Patient experience survey

1316

Happy Clients

1553

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-10-13 - 2025-10-13

Likely To Recommend Hospital

91.95%

1553 Total Patient Responses

Overall Experience Score

8.48/10

1553 Total Patient Responses

Admission staff

Score: 96.61/100

  • Yes

  • No

1577 Total Patient Responses

Nursing staff

Score: 89.54/100

  • Always

  • Usually

  • Sometimes

  • Never

1964 Total Patient Responses

Doctors

Score: 95.97/100

  • Always

  • Usually

  • Sometimes

  • Never

1761 Total Patient Responses

Pain management

Score: 92.68/100

  • Always

  • Usually

  • Sometimes

  • Never

1559 Total Patient Responses

Hospital environment

Score: 88.58/100

  • Always

  • Usually

  • Sometimes

  • Never

1929 Total Patient Responses

Responsiveness of staff

Score: 87.26/100

  • Always

  • Usually

  • Sometimes

  • Never

1486 Total Patient Responses

Medication information

Score: 78.00/100

  • Always

  • Usually

  • Sometimes

  • Never

1649 Total Patient Responses

Food

Score: 85.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1852 Total Patient Responses

Discharge information

Score: 74.98/100

  • Yes

  • No

1856 Total Patient Responses

Likely To Recommend Hospital

85.3%

762 Total Patient Responses

Overall Experience Score

7.85/10

762 Total Patient Responses

Reception staff

Score: 96.41/100

752 Total Patient Responses

Nursing staff

Score: 93.67/100

821 Total Patient Responses

Doctors

Score: 88.21/100

774 Total Patient Responses

Pain management

Score: 89.01/100

710 Total Patient Responses

Emergency Unit environment

Score: 96.02/100

754 Total Patient Responses

Responsiveness of staff

Score: 91.30/100

713 Total Patient Responses

Medication information

Score: 88.21/100

687 Total Patient Responses

Prioritisation

Score: 80.27/100

906 Total Patient Responses