Patient experience survey

1434

Happy Clients

1690

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-06-09 - 2025-06-09

Likely To Recommend Hospital

92.13%

1690 Total Patient Responses

Overall Experience Score

8.49/10

1690 Total Patient Responses

Admission staff

Score: 96.77/100

  • Yes

  • No

1722 Total Patient Responses

Nursing staff

Score: 89.87/100

  • Always

  • Usually

  • Sometimes

  • Never

2132 Total Patient Responses

Doctors

Score: 95.76/100

  • Always

  • Usually

  • Sometimes

  • Never

1928 Total Patient Responses

Pain management

Score: 92.57/100

  • Always

  • Usually

  • Sometimes

  • Never

1665 Total Patient Responses

Hospital environment

Score: 89.70/100

  • Always

  • Usually

  • Sometimes

  • Never

2078 Total Patient Responses

Responsiveness of staff

Score: 87.20/100

  • Always

  • Usually

  • Sometimes

  • Never

1626 Total Patient Responses

Medication information

Score: 77.35/100

  • Always

  • Usually

  • Sometimes

  • Never

1802 Total Patient Responses

Food

Score: 84.44/100

  • Always

  • Usually

  • Sometimes

  • Never

2016 Total Patient Responses

Discharge information

Score: 74.08/100

  • Yes

  • No

2010 Total Patient Responses

Likely To Recommend Hospital

86.82%

812 Total Patient Responses

Overall Experience Score

8.06/10

812 Total Patient Responses

Reception staff

Score: 96.39/100

803 Total Patient Responses

Nursing staff

Score: 94.03/100

867 Total Patient Responses

Doctors

Score: 88.66/100

822 Total Patient Responses

Pain management

Score: 89.91/100

753 Total Patient Responses

Emergency Unit environment

Score: 96.89/100

803 Total Patient Responses

Responsiveness of staff

Score: 92.51/100

761 Total Patient Responses

Medication information

Score: 89.40/100

736 Total Patient Responses

Prioritisation

Score: 81.37/100

974 Total Patient Responses