Patient experience survey

1317

Happy Clients

1551

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-11-03 - 2025-11-03

Likely To Recommend Hospital

91.95%

1551 Total Patient Responses

Overall Experience Score

8.5/10

1551 Total Patient Responses

Admission staff

Score: 96.60/100

  • Yes

  • No

1579 Total Patient Responses

Nursing staff

Score: 89.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1961 Total Patient Responses

Doctors

Score: 95.88/100

  • Always

  • Usually

  • Sometimes

  • Never

1768 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

  • Usually

  • Sometimes

  • Never

1554 Total Patient Responses

Hospital environment

Score: 88.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1921 Total Patient Responses

Responsiveness of staff

Score: 87.44/100

  • Always

  • Usually

  • Sometimes

  • Never

1493 Total Patient Responses

Medication information

Score: 78.39/100

  • Always

  • Usually

  • Sometimes

  • Never

1658 Total Patient Responses

Food

Score: 84.84/100

  • Always

  • Usually

  • Sometimes

  • Never

1847 Total Patient Responses

Discharge information

Score: 75.24/100

  • Yes

  • No

1863 Total Patient Responses

Likely To Recommend Hospital

85.17%

782 Total Patient Responses

Overall Experience Score

7.88/10

782 Total Patient Responses

Reception staff

Score: 96.37/100

772 Total Patient Responses

Nursing staff

Score: 93.47/100

845 Total Patient Responses

Doctors

Score: 87.99/100

795 Total Patient Responses

Pain management

Score: 88.32/100

728 Total Patient Responses

Emergency Unit environment

Score: 95.34/100

773 Total Patient Responses

Responsiveness of staff

Score: 91.11/100

731 Total Patient Responses

Medication information

Score: 87.46/100

702 Total Patient Responses

Prioritisation

Score: 80.27/100

926 Total Patient Responses