Patient experience survey

1351

Happy Clients

1594

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-10-03 - 2025-10-03

Likely To Recommend Hospital

92.03%

1594 Total Patient Responses

Overall Experience Score

8.48/10

1594 Total Patient Responses

Admission staff

Score: 96.57/100

  • Yes

  • No

1618 Total Patient Responses

Nursing staff

Score: 89.45/100

  • Always

  • Usually

  • Sometimes

  • Never

2017 Total Patient Responses

Doctors

Score: 95.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1812 Total Patient Responses

Pain management

Score: 92.55/100

  • Always

  • Usually

  • Sometimes

  • Never

1603 Total Patient Responses

Hospital environment

Score: 88.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1983 Total Patient Responses

Responsiveness of staff

Score: 87.31/100

  • Always

  • Usually

  • Sometimes

  • Never

1525 Total Patient Responses

Medication information

Score: 78.02/100

  • Always

  • Usually

  • Sometimes

  • Never

1692 Total Patient Responses

Food

Score: 85.19/100

  • Always

  • Usually

  • Sometimes

  • Never

1903 Total Patient Responses

Discharge information

Score: 75.03/100

  • Yes

  • No

1906 Total Patient Responses

Likely To Recommend Hospital

85.75%

772 Total Patient Responses

Overall Experience Score

7.89/10

772 Total Patient Responses

Reception staff

Score: 96.72/100

762 Total Patient Responses

Nursing staff

Score: 93.85/100

832 Total Patient Responses

Doctors

Score: 88.63/100

784 Total Patient Responses

Pain management

Score: 89.43/100

719 Total Patient Responses

Emergency Unit environment

Score: 96.20/100

764 Total Patient Responses

Responsiveness of staff

Score: 91.56/100

723 Total Patient Responses

Medication information

Score: 88.38/100

697 Total Patient Responses

Prioritisation

Score: 80.52/100

919 Total Patient Responses