Patient experience survey

1484

Happy Clients

1752

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

92.12%

1752 Total Patient Responses

Overall Experience Score

8.47/10

1752 Total Patient Responses

Admission staff

Score: 96.39/100

  • Yes

  • No

1789 Total Patient Responses

Nursing staff

Score: 89.73/100

  • Always

  • Usually

  • Sometimes

  • Never

2226 Total Patient Responses

Doctors

Score: 95.19/100

  • Always

  • Usually

  • Sometimes

  • Never

2016 Total Patient Responses

Pain management

Score: 92.37/100

  • Always

  • Usually

  • Sometimes

  • Never

1736 Total Patient Responses

Hospital environment

Score: 88.84/100

  • Always

  • Usually

  • Sometimes

  • Never

2195 Total Patient Responses

Responsiveness of staff

Score: 86.59/100

  • Always

  • Usually

  • Sometimes

  • Never

1694 Total Patient Responses

Medication information

Score: 76.43/100

  • Always

  • Usually

  • Sometimes

  • Never

1882 Total Patient Responses

Food

Score: 84.55/100

  • Always

  • Usually

  • Sometimes

  • Never

2105 Total Patient Responses

Discharge information

Score: 73.49/100

  • Yes

  • No

2105 Total Patient Responses

Likely To Recommend Hospital

86.34%

849 Total Patient Responses

Overall Experience Score

8.08/10

849 Total Patient Responses

Reception staff

Score: 96.54/100

839 Total Patient Responses

Nursing staff

Score: 93.97/100

904 Total Patient Responses

Doctors

Score: 88.16/100

856 Total Patient Responses

Pain management

Score: 89.11/100

790 Total Patient Responses

Emergency Unit environment

Score: 96.67/100

840 Total Patient Responses

Responsiveness of staff

Score: 92.35/100

797 Total Patient Responses

Medication information

Score: 90.20/100

765 Total Patient Responses

Prioritisation

Score: 80.88/100

1009 Total Patient Responses