Patient experience survey

1441

Happy Clients

1694

Surveys Completed

Life Robinson Private Hospital

Reporting Period: 2024-07-26 - 2025-07-26

Likely To Recommend Hospital

92.09%

1694 Total Patient Responses

Overall Experience Score

8.51/10

1694 Total Patient Responses

Admission staff

Score: 96.62/100

  • Yes

  • No

1719 Total Patient Responses

Nursing staff

Score: 89.68/100

  • Always

  • Usually

  • Sometimes

  • Never

2146 Total Patient Responses

Doctors

Score: 95.62/100

  • Always

  • Usually

  • Sometimes

  • Never

1941 Total Patient Responses

Pain management

Score: 92.92/100

  • Always

  • Usually

  • Sometimes

  • Never

1683 Total Patient Responses

Hospital environment

Score: 89.11/100

  • Always

  • Usually

  • Sometimes

  • Never

2093 Total Patient Responses

Responsiveness of staff

Score: 87.72/100

  • Always

  • Usually

  • Sometimes

  • Never

1623 Total Patient Responses

Medication information

Score: 77.46/100

  • Always

  • Usually

  • Sometimes

  • Never

1801 Total Patient Responses

Food

Score: 84.29/100

  • Always

  • Usually

  • Sometimes

  • Never

2016 Total Patient Responses

Discharge information

Score: 74.76/100

  • Yes

  • No

2017 Total Patient Responses

Likely To Recommend Hospital

86.38%

800 Total Patient Responses

Overall Experience Score

8.03/10

800 Total Patient Responses

Reception staff

Score: 96.46/100

791 Total Patient Responses

Nursing staff

Score: 93.60/100

858 Total Patient Responses

Doctors

Score: 88.46/100

811 Total Patient Responses

Pain management

Score: 89.14/100

746 Total Patient Responses

Emergency Unit environment

Score: 96.33/100

791 Total Patient Responses

Responsiveness of staff

Score: 91.49/100

752 Total Patient Responses

Medication information

Score: 88.66/100

723 Total Patient Responses

Prioritisation

Score: 80.20/100

963 Total Patient Responses