×

Patient experience survey

1767

Happy Clients

2053

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2023-10-29 - 2024-10-29

Likely To Recommend Hospital

92.3%

2053 Total Patient Responses

Overall Experience Score

8.61/10

2053 Total Patient Responses

Admission staff

Score: 95.88/100

  • Yes

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2077 Total Patient Responses

Nursing staff

Score: 90.26/100

  • Always

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2613 Total Patient Responses

Doctors

Score: 95.81/100

  • Always

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2346 Total Patient Responses

Pain management

Score: 92.73/100

  • Always

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1718 Total Patient Responses

Hospital environment

Score: 86.38/100

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2589 Total Patient Responses

Responsiveness of staff

Score: 88.58/100

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1691 Total Patient Responses

Medication information

Score: 72.71/100

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1835 Total Patient Responses

Food

Score: 82.37/100

  • Always

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2325 Total Patient Responses

Discharge information

Score: 65.95/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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2539 Total Patient Responses

Likely To Recommend Hospital

91.25%

1325 Total Patient Responses

Overall Experience Score

8.61/10

1325 Total Patient Responses

Reception staff

Score: 96.30/100