×

Patient experience survey

1678

Happy Clients

1915

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-10-18 - 2026-10-18

Likely To Recommend Hospital

92.63%

1915 Total Patient Responses

Overall Experience Score

8.76/10

1915 Total Patient Responses

Admission staff

Score: 96.27/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1939 Total Patient Responses

Nursing staff

Score: 92.78/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2375 Total Patient Responses

Doctors

Score: 95.65/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2183 Total Patient Responses

Pain management

Score: 92.62/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1702 Total Patient Responses

Hospital environment

Score: 88.93/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2469 Total Patient Responses

Responsiveness of staff

Score: 89.06/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1673 Total Patient Responses

Medication information

Score: 75.24/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1821 Total Patient Responses

Food

Score: 86.63/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2308 Total Patient Responses

Discharge information

Score: 68.44/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2331 Total Patient Responses

Likely To Recommend Hospital

89.6%

1000 Total Patient Responses

Overall Experience Score

8.21/10

1000 Total Patient Responses

Reception staff

Score: 95.21/100

982 Total Patient Responses

Nursing staff

Score: 95.44/100

1087 Total Patient Responses

Doctors

Score: 92.86/100

1057 Total Patient Responses

Pain management

Score: 92.33/100

860 Total Patient Responses

Emergency Unit environment

Score: 98.08/100

988 Total Patient Responses

Responsiveness of staff

Score: 93.80/100

855 Total Patient Responses

Medication information

Score: 92.68/100

888 Total Patient Responses

Prioritisation

Score: 80.55/100

1273 Total Patient Responses