×

Patient experience survey

1713

Happy Clients

1978

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-06-10 - 2026-06-10

Likely To Recommend Hospital

91.92%

1979 Total Patient Responses

Overall Experience Score

8.66/10

1978 Total Patient Responses

Admission staff

Score: 96.16/100

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2005 Total Patient Responses

Nursing staff

Score: 91.25/100

  • Always

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2477 Total Patient Responses

Doctors

Score: 95.13/100

  • Always

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2268 Total Patient Responses

Pain management

Score: 92.53/100

  • Always

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1723 Total Patient Responses

Hospital environment

Score: 89.06/100

  • Always

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2501 Total Patient Responses

Responsiveness of staff

Score: 89.07/100

  • Always

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1692 Total Patient Responses

Medication information

Score: 73.73/100

  • Always

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1838 Total Patient Responses

Food

Score: 86.84/100

  • Always

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2349 Total Patient Responses

Discharge information

Score: 67.42/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2404 Total Patient Responses

Likely To Recommend Hospital

89.43%

1041 Total Patient Responses

Overall Experience Score

8.23/10

1041 Total Patient Responses

Reception staff

Score: 95.98/100

1021 Total Patient Responses

Nursing staff

Score: 95.93/100

1117 Total Patient Responses

Doctors

Score: 92.32/100

1092 Total Patient Responses

Pain management

Score: 93.02/100

903 Total Patient Responses

Emergency Unit environment

Score: 98.44/100

1028 Total Patient Responses

Responsiveness of staff

Score: 93.67/100

884 Total Patient Responses

Medication information

Score: 91.91/100

927 Total Patient Responses

Prioritisation

Score: 81.55/100

1321 Total Patient Responses