×

Patient experience survey

1689

Happy Clients

1988

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-03-07 - 2026-03-07

Likely To Recommend Hospital

91.3%

1989 Total Patient Responses

Overall Experience Score

8.49/10

1988 Total Patient Responses

Admission staff

Score: 95.91/100

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2018 Total Patient Responses

Nursing staff

Score: 90.20/100

  • Always

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2519 Total Patient Responses

Doctors

Score: 94.82/100

  • Always

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2286 Total Patient Responses

Pain management

Score: 91.66/100

  • Always

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1724 Total Patient Responses

Hospital environment

Score: 87.86/100

  • Always

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2506 Total Patient Responses

Responsiveness of staff

Score: 88.74/100

  • Always

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1679 Total Patient Responses

Medication information

Score: 71.77/100

  • Always

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1841 Total Patient Responses

Food

Score: 84.73/100

  • Always

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2352 Total Patient Responses

Discharge information

Score: 66.61/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • No

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  • No

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2417 Total Patient Responses

Likely To Recommend Hospital

90.18%

1059 Total Patient Responses

Overall Experience Score

8.32/10

1059 Total Patient Responses

Reception staff

Score: 95.46/100

1036 Total Patient Responses

Nursing staff

Score: 96.00/100

1135 Total Patient Responses

Doctors

Score: 92.50/100

1107 Total Patient Responses

Pain management

Score: 92.74/100

909 Total Patient Responses

Emergency Unit environment

Score: 98.09/100

1046 Total Patient Responses

Responsiveness of staff

Score: 93.63/100

879 Total Patient Responses

Medication information

Score: 91.94/100

930 Total Patient Responses

Prioritisation

Score: 80.98/100

1348 Total Patient Responses