Patient experience survey

252

Happy Clients

256

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2017-06-20 - 2018-06-20

Likely To Recommend Hospital

96.88%

256 Total Patient Responses

Overall Experience Score

9.52/10

256 Total Patient Responses

Admission Staff

Score: 100.00/100

  • Yes

  • No

256 Total Patient Responses

Nursing Staff

Score: 98.17/100

256 Total Patient Responses

Doctors

Score: 98.63/100

254 Total Patient Responses

Pain Management

Score: 95.23/100

219 Total Patient Responses

Hospital Environment

Score: 98.34/100

197 Total Patient Responses

Responsiveness of Staff

Score: 96.78/100

131 Total Patient Responses

Medication Information

Score: 87.37/100

164 Total Patient Responses

Food

Score: 94.45/100

22 Total Patient Responses

Discharge Information

Score: 80.08/100

256 Total Patient Responses