×

Patient experience survey

1690

Happy Clients

1929

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-10-10 - 2026-10-10

Likely To Recommend Hospital

92.48%

1929 Total Patient Responses

Overall Experience Score

8.76/10

1929 Total Patient Responses

Admission staff

Score: 96.33/100

  • Yes

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1952 Total Patient Responses

Nursing staff

Score: 92.65/100

  • Always

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2393 Total Patient Responses

Doctors

Score: 95.50/100

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2203 Total Patient Responses

Pain management

Score: 92.39/100

  • Always

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1719 Total Patient Responses

Hospital environment

Score: 88.91/100

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2489 Total Patient Responses

Responsiveness of staff

Score: 89.04/100

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1684 Total Patient Responses

Medication information

Score: 74.88/100

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1844 Total Patient Responses

Food

Score: 86.60/100

  • Always

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2326 Total Patient Responses

Discharge information

Score: 68.44/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2350 Total Patient Responses

Likely To Recommend Hospital

89.72%

1002 Total Patient Responses

Overall Experience Score

8.24/10

1002 Total Patient Responses

Reception staff

Score: 95.22/100

984 Total Patient Responses

Nursing staff

Score: 95.47/100

1087 Total Patient Responses

Doctors

Score: 93.18/100

1057 Total Patient Responses

Pain management

Score: 92.94/100

864 Total Patient Responses

Emergency Unit environment

Score: 98.08/100

990 Total Patient Responses

Responsiveness of staff

Score: 93.82/100

858 Total Patient Responses

Medication information

Score: 92.71/100

892 Total Patient Responses

Prioritisation

Score: 80.75/100

1274 Total Patient Responses