×

Patient experience survey

1692

Happy Clients

1973

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-04-21 - 2026-04-21

Likely To Recommend Hospital

91.59%

1974 Total Patient Responses

Overall Experience Score

8.58/10

1973 Total Patient Responses

Admission staff

Score: 95.99/100

  • Yes

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  • Yes

  • Yes

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  • Yes

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  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

2000 Total Patient Responses

Nursing staff

Score: 90.74/100

  • Always

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2483 Total Patient Responses

Doctors

Score: 94.62/100

  • Always

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2263 Total Patient Responses

Pain management

Score: 92.07/100

  • Always

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1703 Total Patient Responses

Hospital environment

Score: 88.29/100

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2493 Total Patient Responses

Responsiveness of staff

Score: 89.37/100

  • Always

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1664 Total Patient Responses

Medication information

Score: 72.52/100

  • Always

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1818 Total Patient Responses

Food

Score: 85.37/100

  • Always

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2322 Total Patient Responses

Discharge information

Score: 67.14/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • No

2403 Total Patient Responses

Likely To Recommend Hospital

89.99%

1049 Total Patient Responses

Overall Experience Score

8.3/10

1049 Total Patient Responses

Reception staff

Score: 96.40/100

1027 Total Patient Responses

Nursing staff

Score: 95.96/100

1125 Total Patient Responses

Doctors

Score: 92.47/100

1099 Total Patient Responses

Pain management

Score: 93.18/100

909 Total Patient Responses

Emergency Unit environment

Score: 97.97/100

1036 Total Patient Responses

Responsiveness of staff

Score: 93.79/100

886 Total Patient Responses

Medication information

Score: 91.63/100

932 Total Patient Responses

Prioritisation

Score: 81.42/100

1328 Total Patient Responses