×

Patient experience survey

1670

Happy Clients

1986

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-07-07 - 2025-07-07

Likely To Recommend Hospital

91.24%

1986 Total Patient Responses

Overall Experience Score

8.41/10

1986 Total Patient Responses

Admission staff

Score: 96.14/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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  • Yes

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  • No

  • No

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  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2014 Total Patient Responses

Nursing staff

Score: 89.47/100

  • Always

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2542 Total Patient Responses

Doctors

Score: 95.35/100

  • Always

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2271 Total Patient Responses

Pain management

Score: 92.03/100

  • Always

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1671 Total Patient Responses

Hospital environment

Score: 86.59/100

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2529 Total Patient Responses

Responsiveness of staff

Score: 88.08/100

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1615 Total Patient Responses

Medication information

Score: 71.32/100

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1776 Total Patient Responses

Food

Score: 82.17/100

  • Always

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2328 Total Patient Responses

Discharge information

Score: 64.68/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2455 Total Patient Responses

Likely To Recommend Hospital

89.93%

1152 Total Patient Responses

Overall Experience Score

8.43/10

1152 Total Patient Responses

Reception staff

Score: 95.92/100

1128 Total Patient Responses

Nursing staff

Score: 95.63/100

1239 Total Patient Responses

Doctors

Score: 93.30/100

1199 Total Patient Responses

Pain management

Score: 92.56/100

995 Total Patient Responses

Emergency Unit environment

Score: 97.55/100

1141 Total Patient Responses

Responsiveness of staff

Score: 93.60/100

985 Total Patient Responses

Medication information

Score: 92.12/100

1028 Total Patient Responses

Prioritisation

Score: 79.93/100

1492 Total Patient Responses