×

Patient experience survey

1665

Happy Clients

1983

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-07-17 - 2025-07-17

Likely To Recommend Hospital

91.22%

1983 Total Patient Responses

Overall Experience Score

8.39/10

1983 Total Patient Responses

Admission staff

Score: 96.10/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • No

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  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2011 Total Patient Responses

Nursing staff

Score: 89.43/100

  • Always

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2531 Total Patient Responses

Doctors

Score: 95.39/100

  • Always

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2260 Total Patient Responses

Pain management

Score: 91.73/100

  • Always

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1675 Total Patient Responses

Hospital environment

Score: 86.33/100

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2535 Total Patient Responses

Responsiveness of staff

Score: 88.10/100

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1617 Total Patient Responses

Medication information

Score: 71.45/100

  • Always

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1778 Total Patient Responses

Food

Score: 82.35/100

  • Always

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2335 Total Patient Responses

Discharge information

Score: 64.90/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2445 Total Patient Responses

Likely To Recommend Hospital

89.73%

1149 Total Patient Responses

Overall Experience Score

8.41/10

1149 Total Patient Responses

Reception staff

Score: 95.92/100

1127 Total Patient Responses

Nursing staff

Score: 95.50/100

1237 Total Patient Responses

Doctors

Score: 92.95/100

1197 Total Patient Responses

Pain management

Score: 92.66/100

995 Total Patient Responses

Emergency Unit environment

Score: 97.54/100

1138 Total Patient Responses

Responsiveness of staff

Score: 93.58/100

982 Total Patient Responses

Medication information

Score: 92.05/100

1031 Total Patient Responses

Prioritisation

Score: 79.94/100

1485 Total Patient Responses