×

Patient experience survey

1726

Happy Clients

2000

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-05-29 - 2026-05-29

Likely To Recommend Hospital

91.86%

2001 Total Patient Responses

Overall Experience Score

8.64/10

2000 Total Patient Responses

Admission staff

Score: 96.17/100

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

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  • No

  • No

2027 Total Patient Responses

Nursing staff

Score: 91.19/100

  • Always

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2513 Total Patient Responses

Doctors

Score: 94.87/100

  • Always

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2292 Total Patient Responses

Pain management

Score: 92.57/100

  • Always

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1749 Total Patient Responses

Hospital environment

Score: 88.97/100

  • Always

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2534 Total Patient Responses

Responsiveness of staff

Score: 89.40/100

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1712 Total Patient Responses

Medication information

Score: 73.66/100

  • Always

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1858 Total Patient Responses

Food

Score: 86.57/100

  • Always

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2361 Total Patient Responses

Discharge information

Score: 67.26/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2433 Total Patient Responses

Likely To Recommend Hospital

89.42%

1049 Total Patient Responses

Overall Experience Score

8.22/10

1049 Total Patient Responses

Reception staff

Score: 96.11/100

1029 Total Patient Responses

Nursing staff

Score: 95.94/100

1124 Total Patient Responses

Doctors

Score: 92.36/100

1098 Total Patient Responses

Pain management

Score: 92.97/100

911 Total Patient Responses

Emergency Unit environment

Score: 98.36/100

1035 Total Patient Responses

Responsiveness of staff

Score: 93.57/100

887 Total Patient Responses

Medication information

Score: 91.76/100

934 Total Patient Responses

Prioritisation

Score: 81.00/100

1330 Total Patient Responses