×

Patient experience survey

1689

Happy Clients

1940

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-07-30 - 2026-07-30

Likely To Recommend Hospital

92.06%

1941 Total Patient Responses

Overall Experience Score

8.7/10

1940 Total Patient Responses

Admission staff

Score: 96.21/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1961 Total Patient Responses

Nursing staff

Score: 91.94/100

  • Always

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2414 Total Patient Responses

Doctors

Score: 95.10/100

  • Always

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2221 Total Patient Responses

Pain management

Score: 92.49/100

  • Always

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1705 Total Patient Responses

Hospital environment

Score: 89.16/100

  • Always

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2465 Total Patient Responses

Responsiveness of staff

Score: 89.14/100

  • Always

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1668 Total Patient Responses

Medication information

Score: 73.82/100

  • Always

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1819 Total Patient Responses

Food

Score: 86.48/100

  • Always

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2320 Total Patient Responses

Discharge information

Score: 67.82/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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  • Yes

  • Yes

  • Yes

  • No

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  • No

  • No

  • No

  • No

2360 Total Patient Responses

Likely To Recommend Hospital

89.77%

1046 Total Patient Responses

Overall Experience Score

8.29/10

1046 Total Patient Responses

Reception staff

Score: 95.32/100

1026 Total Patient Responses

Nursing staff

Score: 96.02/100

1123 Total Patient Responses

Doctors

Score: 92.81/100

1098 Total Patient Responses

Pain management

Score: 93.03/100

904 Total Patient Responses

Emergency Unit environment

Score: 98.45/100

1033 Total Patient Responses

Responsiveness of staff

Score: 94.46/100

902 Total Patient Responses

Medication information

Score: 92.13/100

927 Total Patient Responses

Prioritisation

Score: 81.81/100

1325 Total Patient Responses