×

Patient experience survey

1694

Happy Clients

1955

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-06-20 - 2026-06-20

Likely To Recommend Hospital

91.77%

1956 Total Patient Responses

Overall Experience Score

8.66/10

1955 Total Patient Responses

Admission staff

Score: 96.14/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1980 Total Patient Responses

Nursing staff

Score: 91.41/100

  • Always

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2441 Total Patient Responses

Doctors

Score: 95.06/100

  • Always

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2244 Total Patient Responses

Pain management

Score: 92.40/100

  • Always

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1692 Total Patient Responses

Hospital environment

Score: 89.05/100

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2474 Total Patient Responses

Responsiveness of staff

Score: 89.15/100

  • Always

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1674 Total Patient Responses

Medication information

Score: 73.78/100

  • Always

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1821 Total Patient Responses

Food

Score: 86.99/100

  • Always

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2328 Total Patient Responses

Discharge information

Score: 67.27/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • No

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  • No

  • No

2374 Total Patient Responses

Likely To Recommend Hospital

89.77%

1036 Total Patient Responses

Overall Experience Score

8.26/10

1036 Total Patient Responses

Reception staff

Score: 95.96/100

1016 Total Patient Responses

Nursing staff

Score: 96.08/100

1110 Total Patient Responses

Doctors

Score: 92.29/100

1087 Total Patient Responses

Pain management

Score: 93.02/100

902 Total Patient Responses

Emergency Unit environment

Score: 98.53/100

1023 Total Patient Responses

Responsiveness of staff

Score: 93.86/100

879 Total Patient Responses

Medication information

Score: 91.89/100

925 Total Patient Responses

Prioritisation

Score: 81.93/100

1311 Total Patient Responses