×

Patient experience survey

1670

Happy Clients

1983

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-07-05 - 2025-07-05

Likely To Recommend Hospital

91.43%

1983 Total Patient Responses

Overall Experience Score

8.42/10

1983 Total Patient Responses

Admission staff

Score: 96.11/100

  • Yes

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  • Yes

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  • Yes

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  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2014 Total Patient Responses

Nursing staff

Score: 89.58/100

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2537 Total Patient Responses

Doctors

Score: 95.42/100

  • Always

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2266 Total Patient Responses

Pain management

Score: 92.02/100

  • Always

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1666 Total Patient Responses

Hospital environment

Score: 86.63/100

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2521 Total Patient Responses

Responsiveness of staff

Score: 88.14/100

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1613 Total Patient Responses

Medication information

Score: 71.39/100

  • Always

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1774 Total Patient Responses

Food

Score: 82.12/100

  • Always

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2327 Total Patient Responses

Discharge information

Score: 64.62/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2452 Total Patient Responses

Likely To Recommend Hospital

89.94%

1153 Total Patient Responses

Overall Experience Score

8.44/10

1153 Total Patient Responses

Reception staff

Score: 95.93/100

1129 Total Patient Responses

Nursing staff

Score: 95.61/100

1241 Total Patient Responses

Doctors

Score: 93.30/100

1200 Total Patient Responses

Pain management

Score: 92.57/100

996 Total Patient Responses

Emergency Unit environment

Score: 97.55/100

1142 Total Patient Responses

Responsiveness of staff

Score: 93.62/100

987 Total Patient Responses

Medication information

Score: 92.13/100

1029 Total Patient Responses

Prioritisation

Score: 79.92/100

1494 Total Patient Responses