×

Patient experience survey

1647

Happy Clients

1962

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-11-10 - 2025-11-10

Likely To Recommend Hospital

90.67%

1962 Total Patient Responses

Overall Experience Score

8.4/10

1962 Total Patient Responses

Admission staff

Score: 96.12/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

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  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1997 Total Patient Responses

Nursing staff

Score: 89.61/100

  • Always

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2517 Total Patient Responses

Doctors

Score: 94.82/100

  • Always

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2244 Total Patient Responses

Pain management

Score: 91.57/100

  • Always

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1676 Total Patient Responses

Hospital environment

Score: 87.27/100

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2509 Total Patient Responses

Responsiveness of staff

Score: 88.40/100

  • Always

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1631 Total Patient Responses

Medication information

Score: 70.39/100

  • Always

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1801 Total Patient Responses

Food

Score: 83.18/100

  • Always

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2335 Total Patient Responses

Discharge information

Score: 65.01/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

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  • No

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  • No

  • No

2395 Total Patient Responses

Likely To Recommend Hospital

89.74%

1101 Total Patient Responses

Overall Experience Score

8.34/10

1101 Total Patient Responses

Reception staff

Score: 95.66/100

1084 Total Patient Responses

Nursing staff

Score: 95.47/100

1185 Total Patient Responses

Doctors

Score: 92.78/100

1142 Total Patient Responses

Pain management

Score: 92.24/100

953 Total Patient Responses

Emergency Unit environment

Score: 98.07/100

1089 Total Patient Responses

Responsiveness of staff

Score: 93.04/100

934 Total Patient Responses

Medication information

Score: 91.22/100

980 Total Patient Responses

Prioritisation

Score: 80.35/100

1418 Total Patient Responses