1670
Happy Clients
1986
Surveys Completed
Life Pretoria North Surgical Centre
Reporting Period: 2024-07-07 - 2025-07-07
Admission staff
Score: 96.14/100
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
2014 Total Patient Responses
Nursing staff
Score: 89.47/100
-
Always
-
Always
-
Always
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Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Always
-
Always
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
-
Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
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Usually
-
Usually
-
Usually
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Usually
-
Usually
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Usually
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Usually
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Usually
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
-
Never
-
Never
-
Never
2542 Total Patient Responses
Doctors
Score: 95.35/100
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Always
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Always
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Always
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Always
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Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Usually
-
Usually
-
Usually
-
Usually
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Usually
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Usually
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Usually
-
Usually
-
Usually
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Usually
-
Usually
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Usually
-
Usually
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Usually
-
Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
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Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Usually
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Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
-
Never
-
Never
-
Never
2271 Total Patient Responses
Pain management
Score: 92.03/100
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
-
Never
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
-
Never
-
Never
-
Never
1671 Total Patient Responses
Hospital environment
Score: 86.59/100
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Always
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Always
-
Always
-
Always
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Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
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Usually
-
Usually
-
Usually
-
Usually
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Usually
-
Usually
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
-
Never
-
Never
2529 Total Patient Responses
Responsiveness of staff
Score: 88.08/100
-
Always
-
Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Sometimes
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Sometimes
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Sometimes
-
Sometimes
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Sometimes
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Sometimes
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Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
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Sometimes
-
Sometimes
-
Sometimes
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Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
1615 Total Patient Responses
Medication information
Score: 71.32/100
-
Always
-
Always
-
Always
-
Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
-
Sometimes
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Sometimes
-
Sometimes
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Sometimes
-
Sometimes
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Sometimes
-
Sometimes
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Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
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Sometimes
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Sometimes
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Sometimes
-
Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
-
Sometimes
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Sometimes
-
Sometimes
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Sometimes
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Sometimes
-
Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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1776 Total Patient Responses
Food
Score: 82.17/100
-
Always
-
Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Usually
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Usually
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Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
2328 Total Patient Responses
Discharge information
Score: 64.68/100
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
2455 Total Patient Responses
Reception staff
Score: 95.92/100
1128 Total Patient Responses
Nursing staff
Score: 95.63/100
1239 Total Patient Responses
Doctors
Score: 93.30/100
1199 Total Patient Responses
Pain management
Score: 92.56/100
995 Total Patient Responses
Emergency Unit environment
Score: 97.55/100
1141 Total Patient Responses
Responsiveness of staff
Score: 93.60/100
985 Total Patient Responses
Medication information
Score: 92.12/100
1028 Total Patient Responses
Prioritisation
Score: 79.93/100
1492 Total Patient Responses