×

Patient experience survey

1696

Happy Clients

1951

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-07-10 - 2026-07-10

Likely To Recommend Hospital

92.06%

1952 Total Patient Responses

Overall Experience Score

8.69/10

1951 Total Patient Responses

Admission staff

Score: 96.18/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

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  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1979 Total Patient Responses

Nursing staff

Score: 91.87/100

  • Always

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  • Never

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2428 Total Patient Responses

Doctors

Score: 95.20/100

  • Always

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2237 Total Patient Responses

Pain management

Score: 92.70/100

  • Always

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1702 Total Patient Responses

Hospital environment

Score: 89.24/100

  • Always

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2463 Total Patient Responses

Responsiveness of staff

Score: 89.32/100

  • Always

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1667 Total Patient Responses

Medication information

Score: 74.05/100

  • Always

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1821 Total Patient Responses

Food

Score: 86.91/100

  • Always

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2314 Total Patient Responses

Discharge information

Score: 67.59/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • No

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  • No

  • No

2371 Total Patient Responses

Likely To Recommend Hospital

89.64%

1062 Total Patient Responses

Overall Experience Score

8.28/10

1062 Total Patient Responses

Reception staff

Score: 95.49/100

1042 Total Patient Responses

Nursing staff

Score: 95.92/100

1140 Total Patient Responses

Doctors

Score: 92.53/100

1114 Total Patient Responses

Pain management

Score: 92.70/100

918 Total Patient Responses

Emergency Unit environment

Score: 98.57/100

1051 Total Patient Responses

Responsiveness of staff

Score: 93.81/100

905 Total Patient Responses

Medication information

Score: 92.18/100

946 Total Patient Responses

Prioritisation

Score: 81.90/100

1343 Total Patient Responses