×

Patient experience survey

1652

Happy Clients

1890

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-11-07 - 2026-11-07

Likely To Recommend Hospital

92.17%

1890 Total Patient Responses

Overall Experience Score

8.74/10

1890 Total Patient Responses

Admission staff

Score: 96.15/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

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  • No

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  • No

  • No

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  • No

  • No

  • No

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  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1914 Total Patient Responses

Nursing staff

Score: 92.80/100

  • Always

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2331 Total Patient Responses

Doctors

Score: 95.58/100

  • Always

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2150 Total Patient Responses

Pain management

Score: 92.69/100

  • Always

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1669 Total Patient Responses

Hospital environment

Score: 88.67/100

  • Always

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2433 Total Patient Responses

Responsiveness of staff

Score: 88.96/100

  • Always

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1651 Total Patient Responses

Medication information

Score: 75.53/100

  • Always

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1785 Total Patient Responses

Food

Score: 83.72/100

  • Always

  • Yes

  • Always

  • Yes

  • Always

  • Yes

  • Always

  • Yes

  • Always

  • Yes

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  • Yes

  • Always

  • Yes

  • No

  • Usually

  • No

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  • No

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  • No

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  • No

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  • No

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  • No

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  • Usually

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  • Usually

  • Sometimes

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2250 Total Patient Responses

Discharge information

Score: 68.92/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2300 Total Patient Responses

Likely To Recommend Hospital

89.72%

1011 Total Patient Responses

Overall Experience Score

8.27/10

1011 Total Patient Responses

Reception staff

Score: 95.07/100

993 Total Patient Responses

Nursing staff

Score: 95.44/100

1098 Total Patient Responses

Doctors

Score: 92.91/100

1070 Total Patient Responses

Pain management

Score: 92.38/100

866 Total Patient Responses

Emergency Unit environment

Score: 98.20/100

1001 Total Patient Responses

Responsiveness of staff

Score: 94.08/100

862 Total Patient Responses

Medication information

Score: 92.67/100

901 Total Patient Responses

Prioritisation

Score: 80.35/100

1296 Total Patient Responses