×

Patient experience survey

1690

Happy Clients

1935

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-08-20 - 2026-08-20

Likely To Recommend Hospital

92.05%

1936 Total Patient Responses

Overall Experience Score

8.74/10

1935 Total Patient Responses

Admission staff

Score: 96.11/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1956 Total Patient Responses

Nursing staff

Score: 92.30/100

  • Always

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2409 Total Patient Responses

Doctors

Score: 95.09/100

  • Always

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2212 Total Patient Responses

Pain management

Score: 92.80/100

  • Always

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1707 Total Patient Responses

Hospital environment

Score: 89.02/100

  • Always

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2470 Total Patient Responses

Responsiveness of staff

Score: 89.35/100

  • Always

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1663 Total Patient Responses

Medication information

Score: 74.09/100

  • Always

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1834 Total Patient Responses

Food

Score: 86.15/100

  • Always

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2323 Total Patient Responses

Discharge information

Score: 68.04/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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  • Yes

  • Yes

  • Yes

  • No

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  • No

  • No

2357 Total Patient Responses

Likely To Recommend Hospital

90.41%

1032 Total Patient Responses

Overall Experience Score

8.33/10

1032 Total Patient Responses

Reception staff

Score: 95.56/100

1014 Total Patient Responses

Nursing staff

Score: 95.97/100

1111 Total Patient Responses

Doctors

Score: 92.90/100

1090 Total Patient Responses

Pain management

Score: 92.91/100

888 Total Patient Responses

Emergency Unit environment

Score: 98.43/100

1019 Total Patient Responses

Responsiveness of staff

Score: 94.26/100

888 Total Patient Responses

Medication information

Score: 92.36/100

916 Total Patient Responses

Prioritisation

Score: 81.57/100

1312 Total Patient Responses