1665
Happy Clients
1983
Surveys Completed
Life Pretoria North Surgical Centre
Reporting Period: 2024-07-17 - 2025-07-17
Admission staff
Score: 96.10/100
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
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No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
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No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
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No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
2011 Total Patient Responses
Nursing staff
Score: 89.43/100
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
-
Sometimes
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Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
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Never
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
-
Never
-
Never
2531 Total Patient Responses
Doctors
Score: 95.39/100
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
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Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
-
Never
2260 Total Patient Responses
Pain management
Score: 91.73/100
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Always
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
-
Never
1675 Total Patient Responses
Hospital environment
Score: 86.33/100
-
Always
-
Always
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Always
-
Always
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Always
-
Always
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Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
-
Always
-
Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
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Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
2535 Total Patient Responses
Responsiveness of staff
Score: 88.10/100
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Usually
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Usually
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Usually
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Usually
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
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Never
1617 Total Patient Responses
Medication information
Score: 71.45/100
-
Always
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Usually
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Usually
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Usually
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Sometimes
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Never
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1778 Total Patient Responses
Food
Score: 82.35/100
-
Always
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Always
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Always
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Always
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Always
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Always
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Always
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Always
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Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Usually
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Sometimes
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
-
Never
2335 Total Patient Responses
Discharge information
Score: 64.90/100
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
Yes
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
-
No
2445 Total Patient Responses
Reception staff
Score: 95.92/100
1127 Total Patient Responses
Nursing staff
Score: 95.50/100
1237 Total Patient Responses
Doctors
Score: 92.95/100
1197 Total Patient Responses
Pain management
Score: 92.66/100
995 Total Patient Responses
Emergency Unit environment
Score: 97.54/100
1138 Total Patient Responses
Responsiveness of staff
Score: 93.58/100
982 Total Patient Responses
Medication information
Score: 92.05/100
1031 Total Patient Responses
Prioritisation
Score: 79.94/100
1485 Total Patient Responses