×

Patient experience survey

1708

Happy Clients

1988

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-05-11 - 2026-05-11

Likely To Recommend Hospital

91.66%

1989 Total Patient Responses

Overall Experience Score

8.59/10

1988 Total Patient Responses

Admission staff

Score: 96.13/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2017 Total Patient Responses

Nursing staff

Score: 90.82/100

  • Always

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  • Never

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2504 Total Patient Responses

Doctors

Score: 94.80/100

  • Always

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2282 Total Patient Responses

Pain management

Score: 92.33/100

  • Always

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1727 Total Patient Responses

Hospital environment

Score: 88.46/100

  • Always

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2513 Total Patient Responses

Responsiveness of staff

Score: 89.34/100

  • Always

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1682 Total Patient Responses

Medication information

Score: 72.90/100

  • Always

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1844 Total Patient Responses

Food

Score: 85.66/100

  • Always

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2351 Total Patient Responses

Discharge information

Score: 67.24/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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  • Yes

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  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • No

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  • No

  • No

  • No

2420 Total Patient Responses

Likely To Recommend Hospital

89.76%

1036 Total Patient Responses

Overall Experience Score

8.22/10

1036 Total Patient Responses

Reception staff

Score: 96.36/100

1017 Total Patient Responses

Nursing staff

Score: 95.91/100

1113 Total Patient Responses

Doctors

Score: 92.49/100

1086 Total Patient Responses

Pain management

Score: 93.09/100

897 Total Patient Responses

Emergency Unit environment

Score: 98.14/100

1023 Total Patient Responses

Responsiveness of staff

Score: 93.49/100

876 Total Patient Responses

Medication information

Score: 91.32/100

922 Total Patient Responses

Prioritisation

Score: 81.12/100

1311 Total Patient Responses