×

Patient experience survey

1702

Happy Clients

1946

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-09-09 - 2026-09-09

Likely To Recommend Hospital

92.24%

1946 Total Patient Responses

Overall Experience Score

8.75/10

1946 Total Patient Responses

Admission staff

Score: 96.35/100

  • Yes

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1966 Total Patient Responses

Nursing staff

Score: 92.44/100

  • Always

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2416 Total Patient Responses

Doctors

Score: 95.16/100

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2229 Total Patient Responses

Pain management

Score: 92.54/100

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1724 Total Patient Responses

Hospital environment

Score: 89.10/100

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2490 Total Patient Responses

Responsiveness of staff

Score: 89.28/100

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1678 Total Patient Responses

Medication information

Score: 74.31/100

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1855 Total Patient Responses

Food

Score: 86.33/100

  • Always

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2344 Total Patient Responses

Discharge information

Score: 67.74/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2369 Total Patient Responses

Likely To Recommend Hospital

90.2%

1020 Total Patient Responses

Overall Experience Score

8.3/10

1020 Total Patient Responses

Reception staff

Score: 95.51/100

1002 Total Patient Responses

Nursing staff

Score: 95.70/100

1104 Total Patient Responses

Doctors

Score: 93.18/100

1074 Total Patient Responses

Pain management

Score: 93.26/100

876 Total Patient Responses

Emergency Unit environment

Score: 98.41/100

1007 Total Patient Responses

Responsiveness of staff

Score: 93.96/100

877 Total Patient Responses

Medication information

Score: 92.38/100

905 Total Patient Responses

Prioritisation

Score: 81.18/100

1302 Total Patient Responses