×

Patient experience survey

2619

Happy Clients

3108

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-02-20 - 2026-02-20

Likely To Recommend Hospital

91.35%

3110 Total Patient Responses

Overall Experience Score

8.43/10

3108 Total Patient Responses

Admission staff

Score: 95.95/100

  • Yes

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1558 Total Patient Responses

Nursing staff

Score: 89.71/100

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3885 Total Patient Responses

Doctors

Score: 95.15/100

  • Always

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1704 Total Patient Responses

Pain management

Score: 91.07/100

  • Always

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2820 Total Patient Responses

Hospital environment

Score: 87.66/100

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3943 Total Patient Responses

Responsiveness of staff

Score: 88.10/100

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3021 Total Patient Responses

Medication information

Score: 77.45/100

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3066 Total Patient Responses

Food

Score: 83.73/100

  • Always

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2036 Total Patient Responses

Discharge information

Score: 75.93/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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1832 Total Patient Responses

Likely To Recommend Hospital

74.69%

1043 Total Patient Responses

Overall Experience Score

6.63/10

1043 Total Patient Responses

Reception staff

Score: 93.98/100

1014 Total Patient Responses

Nursing staff

Score: 88.09/100

1207 Total Patient Responses

Doctors

Score: 81.52/100

1080 Total Patient Responses

Pain management

Score: 79.59/100

980 Total Patient Responses

Emergency Unit environment

Score: 92.87/100

1010 Total Patient Responses

Responsiveness of staff

Score: 84.39/100

993 Total Patient Responses

Medication information

Score: 82.82/100

949 Total Patient Responses

Prioritisation

Score: 72.48/100

1276 Total Patient Responses