×

Patient experience survey

1661

Happy Clients

1979

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-09-16 - 2025-09-16

Likely To Recommend Hospital

90.96%

1979 Total Patient Responses

Overall Experience Score

8.39/10

1979 Total Patient Responses

Admission staff

Score: 96.08/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2016 Total Patient Responses

Nursing staff

Score: 89.11/100

  • Always

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2535 Total Patient Responses

Doctors

Score: 95.31/100

  • Always

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2255 Total Patient Responses

Pain management

Score: 91.57/100

  • Always

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1659 Total Patient Responses

Hospital environment

Score: 86.68/100

  • Always

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2534 Total Patient Responses

Responsiveness of staff

Score: 87.72/100

  • Always

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1639 Total Patient Responses

Medication information

Score: 70.67/100

  • Always

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1790 Total Patient Responses

Food

Score: 83.20/100

  • Always

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2334 Total Patient Responses

Discharge information

Score: 65.44/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

2425 Total Patient Responses

Likely To Recommend Hospital

89.2%

1111 Total Patient Responses

Overall Experience Score

8.31/10

1111 Total Patient Responses

Reception staff

Score: 95.62/100

1095 Total Patient Responses

Nursing staff

Score: 95.32/100

1198 Total Patient Responses

Doctors

Score: 92.55/100

1155 Total Patient Responses

Pain management

Score: 91.99/100

961 Total Patient Responses

Emergency Unit environment

Score: 97.55/100

1101 Total Patient Responses

Responsiveness of staff

Score: 92.99/100

941 Total Patient Responses

Medication information

Score: 91.54/100

993 Total Patient Responses

Prioritisation

Score: 79.94/100

1432 Total Patient Responses