×

Patient experience survey

1637

Happy Clients

1953

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-10-31 - 2025-10-31

Likely To Recommend Hospital

90.63%

1953 Total Patient Responses

Overall Experience Score

8.38/10

1953 Total Patient Responses

Admission staff

Score: 96.19/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1987 Total Patient Responses

Nursing staff

Score: 89.42/100

  • Always

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2509 Total Patient Responses

Doctors

Score: 94.99/100

  • Always

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2231 Total Patient Responses

Pain management

Score: 91.80/100

  • Always

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1649 Total Patient Responses

Hospital environment

Score: 87.16/100

  • Always

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2496 Total Patient Responses

Responsiveness of staff

Score: 88.20/100

  • Always

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1621 Total Patient Responses

Medication information

Score: 70.35/100

  • Always

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1786 Total Patient Responses

Food

Score: 83.07/100

  • Always

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2314 Total Patient Responses

Discharge information

Score: 64.93/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

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  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • No

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  • No

  • No

  • No

2387 Total Patient Responses

Likely To Recommend Hospital

89.53%

1099 Total Patient Responses

Overall Experience Score

8.35/10

1099 Total Patient Responses

Reception staff

Score: 95.65/100

1081 Total Patient Responses

Nursing staff

Score: 95.34/100

1183 Total Patient Responses

Doctors

Score: 92.74/100

1141 Total Patient Responses

Pain management

Score: 92.23/100

952 Total Patient Responses

Emergency Unit environment

Score: 98.07/100

1087 Total Patient Responses

Responsiveness of staff

Score: 93.01/100

930 Total Patient Responses

Medication information

Score: 91.11/100

979 Total Patient Responses

Prioritisation

Score: 80.28/100

1419 Total Patient Responses