×

Patient experience survey

1687

Happy Clients

1932

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-09-28 - 2026-09-28

Likely To Recommend Hospital

92.39%

1932 Total Patient Responses

Overall Experience Score

8.74/10

1932 Total Patient Responses

Admission staff

Score: 96.22/100

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

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  • No

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  • No

  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1958 Total Patient Responses

Nursing staff

Score: 92.41/100

  • Always

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2400 Total Patient Responses

Doctors

Score: 95.19/100

  • Always

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2211 Total Patient Responses

Pain management

Score: 92.35/100

  • Always

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1710 Total Patient Responses

Hospital environment

Score: 88.91/100

  • Always

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2488 Total Patient Responses

Responsiveness of staff

Score: 88.96/100

  • Always

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1675 Total Patient Responses

Medication information

Score: 74.48/100

  • Always

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1840 Total Patient Responses

Food

Score: 86.53/100

  • Always

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2332 Total Patient Responses

Discharge information

Score: 67.94/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • No

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2356 Total Patient Responses

Likely To Recommend Hospital

90.14%

1004 Total Patient Responses

Overall Experience Score

8.26/10

1004 Total Patient Responses

Reception staff

Score: 95.44/100

986 Total Patient Responses

Nursing staff

Score: 95.61/100

1087 Total Patient Responses

Doctors

Score: 93.32/100

1056 Total Patient Responses

Pain management

Score: 93.61/100

861 Total Patient Responses

Emergency Unit environment

Score: 98.08/100

991 Total Patient Responses

Responsiveness of staff

Score: 94.10/100

864 Total Patient Responses

Medication information

Score: 92.94/100

892 Total Patient Responses

Prioritisation

Score: 81.02/100

1277 Total Patient Responses