×

Patient experience survey

1659

Happy Clients

1964

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-05-30 - 2025-05-30

Likely To Recommend Hospital

91.5%

1964 Total Patient Responses

Overall Experience Score

8.45/10

1964 Total Patient Responses

Admission staff

Score: 95.95/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

1999 Total Patient Responses

Nursing staff

Score: 89.84/100

  • Always

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2507 Total Patient Responses

Doctors

Score: 95.64/100

  • Always

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2249 Total Patient Responses

Pain management

Score: 91.48/100

  • Always

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1646 Total Patient Responses

Hospital environment

Score: 86.70/100

  • Always

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2491 Total Patient Responses

Responsiveness of staff

Score: 88.08/100

  • Always

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1599 Total Patient Responses

Medication information

Score: 71.70/100

  • Always

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1766 Total Patient Responses

Food

Score: 81.98/100

  • Always

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2291 Total Patient Responses

Discharge information

Score: 64.79/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • No

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  • No

  • No

2431 Total Patient Responses

Likely To Recommend Hospital

90.16%

1179 Total Patient Responses

Overall Experience Score

8.48/10

1179 Total Patient Responses

Reception staff

Score: 95.67/100

1156 Total Patient Responses

Nursing staff

Score: 95.49/100

1271 Total Patient Responses

Doctors

Score: 93.31/100

1231 Total Patient Responses

Pain management

Score: 92.40/100

1026 Total Patient Responses

Emergency Unit environment

Score: 97.78/100

1171 Total Patient Responses

Responsiveness of staff

Score: 94.17/100

1012 Total Patient Responses

Medication information

Score: 92.23/100

1056 Total Patient Responses

Prioritisation

Score: 80.57/100

1527 Total Patient Responses