×

Patient experience survey

1659

Happy Clients

1975

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-09-17 - 2025-09-17

Likely To Recommend Hospital

90.89%

1975 Total Patient Responses

Overall Experience Score

8.4/10

1975 Total Patient Responses

Admission staff

Score: 96.05/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2011 Total Patient Responses

Nursing staff

Score: 89.15/100

  • Always

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2530 Total Patient Responses

Doctors

Score: 95.29/100

  • Always

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2251 Total Patient Responses

Pain management

Score: 91.62/100

  • Always

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1655 Total Patient Responses

Hospital environment

Score: 86.76/100

  • Always

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2528 Total Patient Responses

Responsiveness of staff

Score: 87.87/100

  • Always

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1635 Total Patient Responses

Medication information

Score: 70.86/100

  • Always

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1786 Total Patient Responses

Food

Score: 83.25/100

  • Always

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2328 Total Patient Responses

Discharge information

Score: 65.44/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

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  • Yes

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  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

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  • No

  • No

  • No

  • No

  • No

2418 Total Patient Responses

Likely To Recommend Hospital

89.27%

1118 Total Patient Responses

Overall Experience Score

8.31/10

1118 Total Patient Responses

Reception staff

Score: 95.46/100

1102 Total Patient Responses

Nursing staff

Score: 95.35/100

1205 Total Patient Responses

Doctors

Score: 92.57/100

1163 Total Patient Responses

Pain management

Score: 92.04/100

967 Total Patient Responses

Emergency Unit environment

Score: 97.56/100

1108 Total Patient Responses

Responsiveness of staff

Score: 93.03/100

947 Total Patient Responses

Medication information

Score: 91.59/100

999 Total Patient Responses

Prioritisation

Score: 80.03/100

1440 Total Patient Responses