×

Patient experience survey

1698

Happy Clients

1987

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2025-04-01 - 2026-04-01

Likely To Recommend Hospital

91.5%

1988 Total Patient Responses

Overall Experience Score

8.55/10

1987 Total Patient Responses

Admission staff

Score: 96.01/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2014 Total Patient Responses

Nursing staff

Score: 90.49/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2503 Total Patient Responses

Doctors

Score: 94.61/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2283 Total Patient Responses

Pain management

Score: 91.76/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1716 Total Patient Responses

Hospital environment

Score: 88.16/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2505 Total Patient Responses

Responsiveness of staff

Score: 89.05/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1667 Total Patient Responses

Medication information

Score: 72.56/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1812 Total Patient Responses

Food

Score: 84.69/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2342 Total Patient Responses

Discharge information

Score: 66.82/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2417 Total Patient Responses

Likely To Recommend Hospital

90.23%

1034 Total Patient Responses

Overall Experience Score

8.34/10

1034 Total Patient Responses

Reception staff

Score: 96.05/100

1013 Total Patient Responses

Nursing staff

Score: 96.03/100

1106 Total Patient Responses

Doctors

Score: 92.49/100

1085 Total Patient Responses

Pain management

Score: 93.17/100

893 Total Patient Responses

Emergency Unit environment

Score: 97.95/100

1022 Total Patient Responses

Responsiveness of staff

Score: 93.89/100

868 Total Patient Responses

Medication information

Score: 91.63/100

920 Total Patient Responses

Prioritisation

Score: 81.08/100

1321 Total Patient Responses