×

Patient experience survey

1607

Happy Clients

1922

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-10-07 - 2025-10-07

Likely To Recommend Hospital

90.63%

1922 Total Patient Responses

Overall Experience Score

8.36/10

1922 Total Patient Responses

Admission staff

Score: 96.13/100

  • Yes

  • Yes

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1957 Total Patient Responses

Nursing staff

Score: 89.05/100

  • Always

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2471 Total Patient Responses

Doctors

Score: 95.10/100

  • Always

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2189 Total Patient Responses

Pain management

Score: 91.70/100

  • Always

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1619 Total Patient Responses

Hospital environment

Score: 86.92/100

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2456 Total Patient Responses

Responsiveness of staff

Score: 88.00/100

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1593 Total Patient Responses

Medication information

Score: 70.75/100

  • Always

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1735 Total Patient Responses

Food

Score: 82.96/100

  • Always

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2261 Total Patient Responses

Discharge information

Score: 65.09/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2350 Total Patient Responses

Likely To Recommend Hospital

89.27%

1081 Total Patient Responses

Overall Experience Score

8.32/10

1081 Total Patient Responses

Reception staff

Score: 95.68/100

1064 Total Patient Responses

Nursing staff

Score: 95.43/100

1165 Total Patient Responses

Doctors

Score: 92.71/100

1122 Total Patient Responses

Pain management

Score: 92.17/100

932 Total Patient Responses

Emergency Unit environment

Score: 97.76/100

1071 Total Patient Responses

Responsiveness of staff

Score: 92.79/100

916 Total Patient Responses

Medication information

Score: 91.49/100

964 Total Patient Responses

Prioritisation

Score: 79.91/100

1399 Total Patient Responses