×

Patient experience survey

1672

Happy Clients

1993

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-08-07 - 2025-08-07

Likely To Recommend Hospital

90.92%

1993 Total Patient Responses

Overall Experience Score

8.39/10

1993 Total Patient Responses

Admission staff

Score: 95.98/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2031 Total Patient Responses

Nursing staff

Score: 89.20/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2545 Total Patient Responses

Doctors

Score: 95.36/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2270 Total Patient Responses

Pain management

Score: 91.56/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1674 Total Patient Responses

Hospital environment

Score: 86.46/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2542 Total Patient Responses

Responsiveness of staff

Score: 87.66/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1628 Total Patient Responses

Medication information

Score: 71.08/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1787 Total Patient Responses

Food

Score: 83.03/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2339 Total Patient Responses

Discharge information

Score: 65.13/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2449 Total Patient Responses

Likely To Recommend Hospital

89.49%

1142 Total Patient Responses

Overall Experience Score

8.36/10

1142 Total Patient Responses

Reception staff

Score: 95.90/100

1121 Total Patient Responses

Nursing staff

Score: 95.46/100

1229 Total Patient Responses

Doctors

Score: 92.97/100

1191 Total Patient Responses

Pain management

Score: 92.74/100

992 Total Patient Responses

Emergency Unit environment

Score: 97.61/100

1131 Total Patient Responses

Responsiveness of staff

Score: 93.20/100

971 Total Patient Responses

Medication information

Score: 92.13/100

1029 Total Patient Responses

Prioritisation

Score: 79.94/100

1477 Total Patient Responses