×

Patient experience survey

1682

Happy Clients

1996

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-08-27 - 2025-08-27

Likely To Recommend Hospital

91.18%

1996 Total Patient Responses

Overall Experience Score

8.42/10

1996 Total Patient Responses

Admission staff

Score: 96.04/100

  • Yes

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  • Yes

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  • Yes

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  • Yes

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2037 Total Patient Responses

Nursing staff

Score: 89.30/100

  • Always

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2544 Total Patient Responses

Doctors

Score: 95.45/100

  • Always

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2273 Total Patient Responses

Pain management

Score: 91.57/100

  • Always

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1679 Total Patient Responses

Hospital environment

Score: 86.74/100

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2551 Total Patient Responses

Responsiveness of staff

Score: 87.67/100

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1641 Total Patient Responses

Medication information

Score: 71.01/100

  • Always

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1791 Total Patient Responses

Food

Score: 83.09/100

  • Always

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2353 Total Patient Responses

Discharge information

Score: 65.46/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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2451 Total Patient Responses

Likely To Recommend Hospital

89.04%

1122 Total Patient Responses

Overall Experience Score

8.3/10

1122 Total Patient Responses

Reception staff

Score: 95.37/100

1102 Total Patient Responses

Nursing staff

Score: 95.26/100

1211 Total Patient Responses

Doctors

Score: 92.79/100

1165 Total Patient Responses

Pain management

Score: 92.57/100

969 Total Patient Responses

Emergency Unit environment

Score: 97.48/100

1111 Total Patient Responses

Responsiveness of staff

Score: 93.08/100

954 Total Patient Responses

Medication information

Score: 91.55/100

1006 Total Patient Responses

Prioritisation

Score: 79.50/100

1453 Total Patient Responses