×

Patient experience survey

1663

Happy Clients

1969

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-06-19 - 2025-06-19

Likely To Recommend Hospital

91.52%

1969 Total Patient Responses

Overall Experience Score

8.45/10

1969 Total Patient Responses

Admission staff

Score: 96.09/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

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  • Yes

  • Yes

  • Yes

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  • No

  • No

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  • No

  • No

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  • No

  • No

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  • No

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  • No

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  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2000 Total Patient Responses

Nursing staff

Score: 89.89/100

  • Always

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2514 Total Patient Responses

Doctors

Score: 95.45/100

  • Always

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2255 Total Patient Responses

Pain management

Score: 91.61/100

  • Always

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1650 Total Patient Responses

Hospital environment

Score: 86.73/100

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2496 Total Patient Responses

Responsiveness of staff

Score: 88.17/100

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1616 Total Patient Responses

Medication information

Score: 71.77/100

  • Always

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1774 Total Patient Responses

Food

Score: 82.31/100

  • Always

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2300 Total Patient Responses

Discharge information

Score: 64.96/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

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  • No

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2431 Total Patient Responses

Likely To Recommend Hospital

90.46%

1154 Total Patient Responses

Overall Experience Score

8.48/10

1154 Total Patient Responses

Reception staff

Score: 95.93/100

1130 Total Patient Responses

Nursing staff

Score: 95.72/100

1241 Total Patient Responses

Doctors

Score: 93.43/100

1201 Total Patient Responses

Pain management

Score: 92.71/100

1002 Total Patient Responses

Emergency Unit environment

Score: 97.64/100

1145 Total Patient Responses

Responsiveness of staff

Score: 94.14/100

989 Total Patient Responses

Medication information

Score: 92.06/100

1033 Total Patient Responses

Prioritisation

Score: 80.59/100

1490 Total Patient Responses