×

Patient experience survey

1689

Happy Clients

1990

Surveys Completed

Life Pretoria North Surgical Centre

Reporting Period: 2024-04-30 - 2025-04-30

Likely To Recommend Hospital

91.46%

1990 Total Patient Responses

Overall Experience Score

8.49/10

1990 Total Patient Responses

Admission staff

Score: 96.23/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2023 Total Patient Responses

Nursing staff

Score: 89.59/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2545 Total Patient Responses

Doctors

Score: 95.77/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2280 Total Patient Responses

Pain management

Score: 91.58/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1670 Total Patient Responses

Hospital environment

Score: 86.70/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2514 Total Patient Responses

Responsiveness of staff

Score: 88.02/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1632 Total Patient Responses

Medication information

Score: 71.70/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

1790 Total Patient Responses

Food

Score: 83.19/100

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Always

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Usually

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Sometimes

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

  • Never

2308 Total Patient Responses

Discharge information

Score: 64.82/100

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

  • No

2458 Total Patient Responses

Likely To Recommend Hospital

90.15%

1278 Total Patient Responses

Overall Experience Score

8.46/10

1278 Total Patient Responses

Reception staff

Score: 95.62/100

1256 Total Patient Responses

Nursing staff

Score: 95.44/100

1378 Total Patient Responses

Doctors

Score: 93.40/100

1327 Total Patient Responses

Pain management

Score: 92.87/100

1108 Total Patient Responses

Emergency Unit environment

Score: 97.63/100

1268 Total Patient Responses

Responsiveness of staff

Score: 93.70/100

1096 Total Patient Responses

Medication information

Score: 92.60/100

1148 Total Patient Responses

Prioritisation

Score: 79.95/100

1648 Total Patient Responses